I have to say I have bought and sold many properties over the years and never come across a team as knowledgeable and helpful as Trent and Victoria. I would recommend anyone looking to sell there property to West Drayton to use Cameron estate agents. Excellent service.
Worst agency ever! They have cost me so much money! I lost at least 500 pounds. If I could I would bring them to court! I there was a report bottom I would use that one instead! One star is still to high
Romans did not disappoint at all, I would definitely recommend Romans to my friends and family
Since they have taken over from Campsie they been worst in every way. I been charged like anything when I left the property i was renting through Romans. Be careful you pay attention to every documents you get and the amount mentioned in that documents as well. Heathrow should get rid from Romans and give contract to someone who is more customer focus.
I found Coopers very professional and Rico and rest of the team very helpful. They have arranged me viewings when requested and happy to clarify my queries patiently since I am a first time buyer. I would happily recommend them to anyone looking buy/sell.
STAY AWAY FROM COOPERS. My boyfriend is currently trying to purchase a property that is being marketed by two estate agents, one being Coopers. They just phoned him, and flat out lied - told him they had a higher bid in place and he was going to lose purchase and he shouldn't even bother continuing with any of the conveyancing/mortgage applications that had already begun. Now I know that property it a cut-throat market, but these kind of tactics against first-time homebuyers or any homebuyer for that matter is just malicious, sneaky, under-handed and honestly despicable. I sincerely hope whoever manages your branch is sacking someone this minute for such disgusting behaviour. One star because you can't give less.
There should be more than 5 stars to rare the excellent servire of James Day from West Drayton. Was reluctant at first due to the awful service i received,however James was so pleasant and friendly,he resolved every our issue,which he made also our process very quick and easy.
Thank you James.
From the very first moment while dealing with Romans agents we have been impressed with their professionalism and effectiveness. The communication has been outstanding. Chloe guided us through the process of letting the property from the beginning (viewing) to the actual signing process. All the queries were quickly answered or clarified either by Chloe or our move manager Jodie. We really enjoyed the experience and looking forward to rent from Romans assured the we are well looked after as the tenants.
I'm naturally distrusting of estate agents - haven't had some relatively negative experiences in the past. These ones do not fit the stereotype This lot are more straight forward, and worked hard to keep the house purchase process as smooth as possible. They kept the communication going and were able to recommend reliable people to sort out issues. Very professional. If I ever sell the house I've just bought it would be through them - although I'm not planning to do that anytime soon !
EXTREMELY POOR SERVICE - STAY AWAY !!!
I would like to highlight this company is a complete and utter waste of time, i have been trying to deal with Stephen L Whitley who is a senior partner in this company (commercial dept) and all he has done is waste my time, come and viewed my property back in November 2015 which I wanted to market to Let and i have been chasing him ever since with no real response only time delaying emails, considering they are the main commercial agents in the area i waited patiently for them, in the mean time with a simple advert in GUMTREE i temporarily let the property my self free of charge.
I would highly advice you stay aware from these time wasters, there are much better companies out there who are more helpful and pro active, i am extremely shocked and disappointed in such a poor level of service from a senior partner and especially a long established company - looks like they will be going down like Woolworths if they don't improve their service.
It makes you wonder how such companies can survive with such poor level of service as they are not interested and just mess people around. I am going to investigate them further and expose them.
what is there to say they do the same with any offers on already marketed properties ? How can you trust what they say ?
seriously do not bother wasting your time with them.
I STRONGLY SUGGEST YOU AVOID THIS COMPANY !!!