I have had dealings with several members of the KFH Beckenham team who have all been very professional when we have looked at both buying and selling through them. Quick to respond to queries, very helpful and knowledgeable. We have also spoken with their in-house mortgage broker who again was very professional and knowledgeable. Nothing but good experiences with this team, would recommend highly.
These jokers have got a sign in the window saying 'supply is low, demand is high' so it's pretty clear whose side they're on! Rachman!
Aydin has been faithfully taking care of my house search for a few months now. He listened carefully, at the outset, to my requirements and thoughfully presents me with properties that are suited to those. I find him very reassuring, supportive and positive in his approach. He is always refreshingly friendly and positive and I would love to buy a house though him.
Poor service from the branch manager, quite rude too. Shame as other staff were professional at least. I will return when management changes not before. A pity as KFH have several good branches in the Crystal Palace to Bromley region.
The whole process was very quick! Nothing was too much trouble for Katie, she sent me regular emails and had lengthy phone calls with me to make sure I knew what was happening when I rented through Alan de Maid. Whenever i called in, everyone in the office was helpful and friendly. I would recommend to friends and family
Horrible experience buying through this agency. Felt stalked with constant calls at the workplace and unbelievable pressure (especially when we were not the ones with the onward chain slowing the process down). I will never us this agency to handle selling or buying property ever again.
From the start we were made to feel at ease by Peter and the team. Both Peter and Deana kept in touch with us through a disrupted sale dealing with a complicated estate.
We cannot praise them enough for their friendly, efficient, 'getting the job done' attitude
Excellent service from Peter, Deana and the whole team at ADM in Chislehurst. Whilst both selling and buying property is always stressful, and compromises are inevitable, they were able to secure a purchaser for our property in good time enabling us to move onto our next house, and we were kept regularly updated.
Special thanks to Jon Stuart (Capital Private Finance) who made the mortgage application process very easy and was able to secure us the funds needed very promptly, this enabled us to proceed with confidence knowing finance was in place. Thanks again, Jon and Sarah.
The service I have received as a landlord over the last few years has been second to none!! These guys really know their stuff and are hot on anything that may come up. They found superb tenants for me quickly who have now been with us for two years and are great! Piara our property manager is so on the ball and makes my life so easy managing anything that is needed quickly and professionally. Honestly couldn’t be happier with the support, advice and service from these guys. Looking forward to many more years in partnership.
Unfortunately, pretty useless. Bought from them and had impersonal and fairly consistently incompetent service from our particular estate agent. She didn't listen when they called us asking questions and didn't answer questions when asked. Would recommend avoiding selling or buying if possible.
Thankfully the branch manager stepped in and fix to mistakes.
Exceptional service! After an initial misunderstanding I was completely surprised when the group managing director called me to personally apologise for any misunderstanding and who then resolved my query immediately. Really impressed that the man at the top took the time to make sure I was a happy and satisfied customer - so can't recommend Langford Russell Bromley (The Acorn Group) highly enough!
Absolutely ridiculous service. And don't even think of walking on the shoes you bought, its going to wear out in 5 steps you take ! Don't think of any refunds or replacement. Because all they care about is MONEY !