P Samnakay
Really friendly, very accommodating, and a pleasure dealing with.... Read more
29th Sep 2024 (20 weeks ago)
J Huggon
Wonderful estate agent. Ian really helped so much in getting our purchase over the line after some difficult conveyancers. Would definitely use again... Read more
Buyer
27th Sep 2024 (20 weeks ago)
H Gardener
Felix has been very efficient and speedy in his communication. I could not fault the personalise and supportive service he has offered as part of the Castle’s Berkhamsted Team.... Read more
18th Sep 2024 (21 weeks ago)
P MacLeod
I had a very good experience selling my home through Castles. The team was friendly & always professional and kept me informed all the time. Most importantly, they sold my house very quickly!... Read more
Seller
16th Sep 2024 (22 weeks ago)
Raj
Service from Gill and Ian in our ongoing search has been exceptional. Well informed and professional. Thank you!... Read more
8th Sep 2024 (23 weeks ago)
E Campbell
Very professional from start to sale and kept us well informed all through the process..
Thoroughly recommend the Berkhamsted team..... Read more
Seller
29th Aug 2024 (24 weeks ago)
M Omidi
We have decided to move to a new place to live and since we entered the castle agency we have felt very welcomed and supported, especially the agent Callum has helped us a lot to find our favourite house and also he has helped us to even sell our current house, we're very pleased with the process and it's been a safe and comfortable journey with this amazing agency.... Read more
Seller
16th Aug 2024 (5 mo. ago)
I Fowler
We bought our home from Castles, Berkhamstead. Ian at Castles was extremely welcoming and professional and made the whole buying process extremely easy and pleasant. Thank you!! Ian and Katie... Read more
Buyer
2nd Aug 2024 (6 mo. ago)
C Mejia-Correa
Best Estate Agent in Berkhamsted in my opinion and they haven’t even found me a property yet! Such great customer service from both Callum Gerrard & Felix Austen - I feel like the two of them make such a great team and have really spent the time to learn exactly what it is that I’m looking… also, when you walk into their office, you are always met by smiles and made to feel so welcome… Castles should be proud to have both Callum and Felix representing them, they really are both such excellent brand ambassadors for them! Really hoping THEY are the ones to secure my next purchase! ???? thanks, Charlie... Read more
22nd Jul 2024 (6 mo. ago)
E Stott
What can I say without being too gushy. Outstanding, professional estate agent. Through diligence and hard work they finally came good on my sale. Over twelve months and two cancelations they never gave up doing their utmost to find a buyer. I cannot thank them enough. Always helpful, polite and sympathetic. A great team effort. Once again thank you Castles. Thoroughly recommended.... Read more
Seller
27th Jun 2024 (7 mo. ago)
S B
Ian at Castles has guided us through the process of selling our property with an endearing mix of patience, good humour and thorough professionalism. Ian and his team have managed the process seamlessly, and have kept us in the loop at every stage.
We would not hesitate to recommend Ian and his team at Castles to anyone considering selling or purchasing a property.... Read more
Seller
13th Jun 2024 (8 mo. ago)
C George
I am extremely grateful for the help and advice that Callum and Felix at Castles gave me over the very long, tedious time it took to sell my house. Their professionalism was impressive and their honest approach to dealing with my sale was second to none. They were proactive, thoughtful and mindful of keeping me informed at all times. I have no hesitation in recommending Castles.... Read more
Seller
8th May 2024 (9 mo. ago)
J Barnett
Castles were excellent throughout the selling process. They are the best choice of agent in Berkhamsted and they receive the most enquiries and obtain the best prices for their clients. They were well organised in dealing with issues and delays that occurred and kept us well informed once terms were agreed and solicitors were instructed.
As a Chartered surveyor who has been in the property business for over 40 years it was great to work with the sales team and receive the quality and level of professionalism that I have tried to give my clients during my career.
Thanks again to the team. Much appreciated.
Jeremy B. FRICS... Read more
Seller
3rd May 2024 (9 mo. ago)
S Bloch
I was involved in a chain with Castles recently which was very challenging to say the least. Sam was very friendly, helpful and kept me up to date with any developments. We managed to get our properties exchanged! Thanks Sam, I really appreciated your assistance!... Read more
Seller
27th Apr 2024 (9 mo. ago)
E Roberts
Thank you Felix from the Berkhamsted office for your care and attention during our house search. You made our viewings very pleasurable.... Read more
10th Apr 2024 (10 mo. ago)
N Phelps
Having bought and sold many properties over the last 35 years, I can honestly say I have only dealt with two estate agencies in that time who did as they should do and Castles Estate Agents has been one of them. In particular, Felix at the Berkhamsted office excelled in just doing his job properly, with no fuss and no unnecessary headaches created and also with no pomposity (which is prevalent within this industry, especially in towns such as Berkhamsted). As a result we have now moved into a beautiful property which within just a few days, already feels like home.
Castles Estate Agents are wholeheartedly recommended.
Thank you Felix and the team at Castles... Read more
Seller
10th Apr 2024 (10 mo. ago)
I Cole
Felix has been great to deal with. He took the time to understand exactly what we were looking for and was very proactive in looking to find us our dream home.... Read more
Buyer
30th Mar 2024 (10 mo. ago)
nickrad
Callum at Castles was a pleasure to deal, he kept me updated re any relevant properties that became available, he appears to work hard at all aspects of the job which is what sets him apart in my view... Read more
20th Mar 2024 (10 mo. ago)
J Thomas
Very impressed with the all round service and support we received when recently selling our home to downsize to a smaller property. The staff at castles are friendly and polite when showing potential purchasers around your home and keep you updated with feed back at all times. I have no hesitation whatsoever in recommending them to anyone who wishes to sell or purchase a home from them.... Read more
Seller
8th Mar 2024 (11 mo. ago)
J Mils
Ian Allison was very professional and extremely helpful. I would very recommend him , unlike many other state agents I’ve met before. Thank you... Read more
7th Mar 2024 (11 mo. ago)
D Borne
A very knowledgeable and down to earth team. We appreciate that Felix takes his time to really understand what you’re looking for, which I’ve found to be very inconsistent with other agents in the area. We found immediately that Castles is not pushy and off-putting, which only makes us trust their expertise; we have total confidence in their ability to find us the perfect house!... Read more
28th Feb 2024 (11 mo. ago)
F FunKtional
Fantastic friendly service. Flexible with timings and viewings and general advice. Callum was brilliant at the viewings and getting all the info we needed. Sam was invaluable with the next stage of the process and the actual purchase. We had a lot of solicitor to and fro and Sam was an amazing go between and helped streamline and smooth everything along with everyone. Would definitely recommend and be my first port of call for a sale or purchase. We’re now in our new home in Bucks and we love it! Thanks Castles dream team! X... Read more
Buyer
15th Feb 2024 (1 year ago)
H King
This 5 star review is for the exceptional service we received from offer to completion, with a specific mention for team member Sam. In a very challenging set of circumstances, she proved to be professional, knowledgeable, calm, fair, motivated and resourceful...thank you.
From listing with Castles to accepting an offer, our experience with the sales team was less positive and at times frustrating, falling below our expectations, with poor communication. The exception to this was Callum, who I'd also like to thank for his professional approach.... Read more
Seller
24th Jan 2024 (1 year ago)
A Crowther
Callum was super helpful!... Read more
9th Jan 2024 (1 year ago)
C Church
Castles sold my property twice, as the first sale fell through. They were proactive and dealt with the admin efficiently to ensure the property was on the market as soon as possible. The brochure produced to advertise the property was professional. There were a couple of instances when the level of communication wasn't optimum, although everyone I dealt with was courteous, overall I would recommend.... Read more
Seller
22nd Dec 2023 (1 year ago)
T Wilkins
Professional, personable and enthusiastic! Thankyou Castles Team for supporting us through our house sale and getting us over the finish line!
I would highly recommend you and would definitely use your services again.... Read more
Seller
3rd Nov 2023 (1 year ago)
S ldn
Good service, fast and professional communication. Would recommend (esp. liaising with Felix).... Read more
13th Oct 2023 (1 year ago)
L Scarborough
Great service by Kira. Very knowledgeable and proactive valuation. Thank you... Read more
Seller
12th Oct 2023 (1 year ago)
I ho
good and exceptional customer service... Read more
2nd Oct 2023 (1 year ago)
R Remington
Really enjoyable working with the Castles team - Their personal touch and attention to detail has been phenomenal.... Read more
29th Sep 2023 (1 year ago)
A Gunn
Castles really are a 1st Class Agent. We have just exchanged on our sale and onward purchase and Ronnie has been amazing throughout. It's not been straightforward and he has gone above and beyond to make it all come together, with great support from his team. Thoroughly recommend.... Read more
Seller
21st Sep 2023 (1 year ago)
R pearce
Reference Berkhamsted branch. My two estate agents were truly interested in helping me. They put in far more effort to help and also came up with a great idea to add value in the future. I can highly recommend
Castles.... Read more
14th Sep 2023 (1 year ago)
D ITALONDONER

Title: Castle Estate Agents: Your Trusted Partner in Real Estate
Castle Estate Agents has established itself as a leading force in the real estate industry, and for good reason. With their exceptional service, extensive knowledge, and unwavering dedication, Castle Estate Agents stands out as a trusted partner for all your property needs.
What sets Castle Estate Agents apart is their unparalleled commitment to client satisfaction. From the moment you walk through their doors, you are greeted by a team of passionate professionals who are genuinely invested in helping you find your dream home or secure a successful sale. Their friendly and approachable nature creates a welcoming environment where you feel valued and understood.
The expertise and knowledge of Castle Estate Agents are second to none. Their team of experienced professionals possesses an in-depth understanding of the local property market, giving them an edge in guiding clients towards the best opportunities. Whether you are a first-time buyer, a seasoned investor, or looking to sell your property, Castle Estate Agents provide invaluable insights and advice to ensure you make informed decisions.
Castle Estate Agents excels in their exceptional personalized service. They take the time to truly understand your unique requirements and preferences, tailoring their recommendations to your specific needs. Their attention to detail and willingness to go the extra mile sets them apart, ensuring that every client receives a bespoke experience that exceeds expectations.
Furthermore, Castle Estate Agents boasts an extensive portfolio of properties. Whether you are searching for a cozy apartment, a family home, or a commercial space, their diverse range of listings caters to various budgets and preferences. With Castle Estate Agents, you can explore a wide array of options, confident that they will help you find the perfect property that meets your criteria.
Lastly, Castle Estate Agents' professionalism and integrity are unwavering. They prioritize open and transparent communication, keeping you informed at every step of the process. Their ethical approach and commitment to delivering exceptional results build trust and foster long-lasting relationships with their clients.
In conclusion, Castle Estate Agents is a shining star in the real estate industry, offering exemplary service, extensive knowledge, and a client-centric approach. Their dedication to client satisfaction, expertise, personalized service, and integrity make them the trusted partner you need in your property journey. Whether you are buying, selling, or investing, Castle Estate Agents will guide you towards success with enthusiasm and expertise.
Krishan the boss is been our mortgage adviser from 7 years, if you go in all for him and tell him Davide Panni sent you. He is TOTALLY AWESOME!!... Read more
17th Aug 2023 (1 year ago)
E Green
The Team at Castles have been excellent, from the initial set up, photography and the quick sale, we've had a very smooth experience. Would highly recommend.... Read more
Seller
12th Aug 2023 (1 year ago)
H Ainsworth
We worked with Felix at Castles to find our family home and are delighted with the result! Transparent, communicative, personable - even our dog loved him - Felix is a credit to the industry in Herts.... Read more
Buyer
9th Aug 2023 (1 year ago)
A Wyllie
Recommend castles. Had a few viewings with Matt and he was very knowledgeable and helpful... Read more
4th Aug 2023 (1 year ago)
D Zukic
Highly recommend Castles, especially Felix, Kiera, Callum and Matt. Very professional, responsive and helpful! Thanks, team! :)... Read more
4th Aug 2023 (1 year ago)
L riley
Viewings with Matthew - always on time, informative and helpful... Read more
22nd Jul 2023 (1 year ago)
joseyposey93

We have been registered with this estate agent for the past 6 months and have found in our experience the staff to be pushy in their approach, properties are constantly over priced compared to the market average for the area (and they rarely reduce prices). Have found staff very persistent and overzealous with calling my personal phone, often repeatedly one day after the other (not sure if they aren't tracking this properly on their system), with unsuitable properties. Properties recommended again and again which are far out of budget e.g. £570-600k+ when our stated budget was around the maximum £500k mark, are 2 bedroom houses/flats when we said a minimum of 3+ houses or are in areas we previously stated are not of interest. Don't feel like they genuinely care with their approach, which is less tailored and personal and more 'spamming' clients with whatever they have available, no matter their previously expressed wishes. Disappointed with this estate agent, especially compared to others in the local area (Berkhamstead, Tring etc).... Read more
21st Jul 2023 (1 year ago)
D C
We appreciated Castles alertness in proactively notifying us of potential properties coming to market. As cash buyers we were keen to view properties as early as possible and Castles made that happen. Thank you.... Read more
Buyer
12th Jul 2023 (1 year ago)
J hannaby
Very good team on board, dealing with our situation to sell with a sensitive and understanding nature.... Read more
Seller
21st May 2023 (1 year ago)
M Benedetti
We had a great experience with Matt. He was professional and dedicated to helping us. He was always available to answer any questions we had and went extra mile to make sure we got all information we enquire.... Read more
19th May 2023 (1 year ago)
A Ottaway
Matt, was very helpful and knowledgeable. All the appointments went ahead on time as planned, with Monica, who knew the area very well and answered all our questions. Would highly recommend.... Read more
19th May 2023 (1 year ago)
A Collins
Whilst our search didn’t ultimately end in a purchase in Berkhamsted, we were left with a great impression of Castles. Callum, in particular, clearly cared about what we were looking to buy and was always keen to update us on new properties coming to market. Fully recommend them for your search!... Read more
4th May 2023 (1 year ago)
G Scurry
A top class agent. Very thorough and proactive. Really impressed with Matt with whom I had most dealings but the whole team were good. Strongly recommended.... Read more
20th Mar 2023 (1 year ago)
I Webb
Just wanted to say that Matt was a really good estate agent when showing us around a home we were interested in. Very helpful and felt very trustworthy. Thank you.... Read more
17th Mar 2023 (1 year ago)
O Haslam
Callum was super helpful in our house search and was by far the most enthusiastic and diligent agent we came across, actively scouring the market for our perfect home!... Read more
23rd Feb 2023 (1 year ago)
C Campbell
My husband and I have had a lovely time working with Castles but our time with Callum in particular has been an outstanding!
The young man is incredibly thoughtful and enthusiastic- you can tell he takes pride and really enjoys his work.
Callum has always been communicative and quick to respond, as well as honest and mindful of our needs and situation. He’s also always tried his best to be accommodating with our time as well.
Buying and moving to a new area can be a bit daunting but we’ve really felt like we’ve been looked after and been in good hands with him.
Big thank you to Callum and the greater Castles team for being so helpful to us!... Read more
Buyer
23rd Feb 2023 (1 year ago)
G Macfadyen
Great to see that Agent's invested in some very professional "New Blood" Associates: Viewing by Matt Waters was informative, enlightening and relaxed. Top marks.... Read more
20th Feb 2023 (1 year ago)
S Davies
Great estate agents. They have been communicative and really helpful during the ongoing sale of our property in Berkhamsted. Definitely recommend Kiera and the team.... Read more
Seller
16th Feb 2023 (1 year ago)
P Burke
I found them unimpressive. I expressly told them to take our house off the market but it remained on their Berkhamsted website for over 2 weeks.... Read more
Seller
30th Dec 2022 (2 years ago)
S Evans
Fantastic selling experience with Castles from start to finish. The whole team are extremely friendly and professional, and communication was superb throughout. Simply the best!... Read more
Seller
8th Nov 2022 (2 years ago)
N Smith
India made Castles stand out by far when we were searching for an estate agent to sell our property.
India and her team (Callum & Matt) have been great at communicating with us and
finding the perfect buyers for our house quickly at a difficult time.... Read more
Seller
31st Oct 2022 (2 years ago)
J Matthews
Just completed 5 days ago with Castles in Berkhamsted. From the first time I met India and Calum, I knew I was in safe and capable hands. They closed out the chain swiftly with confidence and then navigated a tricky seller up the chain to allow for a completion. 5 star review - well done Castles!... Read more
Buyer
30th Oct 2022 (2 years ago)
H Thompson
Castles were adequate at arranging viewings for the house when it went on the market but did little to support progression of the sale once it was agreed. I had to do the majority of chasing myself to keep momentum of the process. Sadly no improvement on my experiences of other estate agents from many years ago.... Read more
Seller
22nd Oct 2022 (2 years ago)
T S
India at Castles helped us to buy in Berkhamsted. She was one of the few agents who really got to know us and our requirements, and who would proactively call us about relevant properties. On one occasion I emailed India on a Saturday night, not expecting a response until Monday, yet she replied within a few minutes. India was also helpful and supportive in progressing the transaction. Thanks, India!... Read more
Buyer
21st Oct 2022 (2 years ago)
K B
India helped us to sell our house in June 2022, and find a new property. She was incredibly responsive, calling up to provide feedback after every viewing, and helping us to sort out any bumps. Best of all we felt she was fair and kept our buyer happy too- making it a good moving experience for all of us.... Read more
Seller
20th Oct 2022 (2 years ago)
D Hodgins
Callum was extremely helpful and responsive, nothing was too much trouble.
Kiera made all viewings easy to arrange and kept us up to date with progress.
Together they were a good team... Read more
12th Oct 2022 (2 years ago)
N Stoneman
Castles are an absolute dream to work with. Great communication throughout, I had the pleasure of having India work with me in the purchase of a beautiful property. I very highly recommended.... Read more
Buyer
11th Oct 2022 (2 years ago)
B Baldock
I have nothing but positive feedback for the team at Castle's and in particular India. She has been excellent in handling the sale of our property, and trying her hardest to help find a property for us to move to. Always prompt in returning calls, responds to texts at almost all hours, and has a genuine enthusiasm for her job and ensuring we were happy and well informed throughout what can be a painful process. The only negative is that we won't be moving again for a long time, but when we do we'll be reaching out to India and the rest of the team at Castle's Estate Agents. Thanks again India - we really do appreciate it. B&L... Read more
Seller
10th Oct 2022 (2 years ago)
M Caterer
An estate agent that seems to work hard to change people's perception of the stereotypical image of the industry. Hard working, polite and informative... Read more
8th Sep 2022 (2 years ago)
B Flynn
Great service. Got a great price for our sale and all went smoothly.... Read more
Seller
1st Sep 2022 (2 years ago)
A Tompkins
We sold our house in berkhamsted with India at Castles. India was great and stuck with us closely throughout what ended up being a difficult sale (for a few reasons) which went on for nearly a year. India is very nice to deal with, always available and can also give good advice in lots of different situations, guiding you through the process. Thanks to India and the team!... Read more
Seller
31st Aug 2022 (2 years ago)
KAM
Thanks to India and Callum and everyone at Castles for helping with the sale of my house. Quick under offer, great marketing approach and supported me through exchange and completion.... Read more
Seller
26th Aug 2022 (2 years ago)
F Payton
India has helped me through my first property purchase with both speed and professionalism. I'd definitely recommend both her and Castles to anyone I know who's going through the house-buying process!... Read more
Buyer
22nd Aug 2022 (2 years ago)
M Buchanan
Delivered exactly what they said they would.... Sold our house in 2 weeks with 3 offers! Young, enthusiastic, super hardworking and efficient team!... Read more
Seller
11th Aug 2022 (2 years ago)
A Foley
Everyone at Castles has been great through the buying process - India in particular has been so responsive and helpful. Nothing is too much trouble and she has made what can often me a stressful process feel really easy and straightforward. Would definitely recommend.... Read more
Buyer
11th Aug 2022 (2 years ago)
N Adcock
We purchased our house through Castles a few years ago and were generally impressed with the service that we received.... Read more
29th Jul 2022 (2 years ago)
C Stephens
Really happy with the communication and efficiency of service on the sale of my property... Read more
29th Jun 2022 (2 years ago)
A Hoar
Excellent service. Professional, delightful and flexible. India is a real star!... Read more
17th Jun 2022 (2 years ago)
C Lemon
Mostly really good, the negative points were with people that have since left. My house was a very unique one to sell which was gladly taken on by castles. When the house eventually sold the sales progresser (Victoria) was great. I had regular updates and wasn’t left in the dark which has happened previously. Overall a good estate agents.... Read more
Seller
17th May 2022 (2 years ago)
S Whitelock
Very helpful staff and very knowledgeable about the local housing market.... Read more
16th May 2022 (2 years ago)
L Cronin
Professional service from start to finish. As a highly driven and motivated client that on a professional level works with the development industry, I expect high standards and Castles delivered on their promise, and ultimately that is all that counts. The young dynamic of the office is a refreshing take on Estate Agency, and firmly puts this business at the forefront of the market in the area.... Read more
9th May 2022 (2 years ago)
A Krzeminski
Victoria and India were great to deal with, really friendly and knowledgeable! We Legally completed 12 weeks after putting our property on the market so we are really happy with that. Thanks!... Read more
Seller
9th May 2022 (2 years ago)
J tidd
Castles Berkhamsted sold my house on the 1st viewing The whole team were very professional many thanks to Callum for conducting the viewing and making the sale happen !... Read more
Seller
4th May 2022 (2 years ago)
L Newton
Although in the end we didn’t purchase via Castles, I can’t recommend India in the Sales office highly enough. She was super proactive and helpful - I really felt I had an ally in the cutthroat Berko property market!... Read more
22nd Apr 2022 (2 years ago)
D Perryman
After a shaky start and unpredictable market I achieved a full market price offer/sale with the excellent support of the entire office staff.
Every viewing was accompanied and their conduct was highly professional. The staff are always well presented which creates a good first impression to potential buyers.
After sale coordination was informative and lead to a successful completion. All in all a great performance by the team and highly recommended. I would be very happy to use their services again.... Read more
Seller
19th Apr 2022 (2 years ago)
T Madden
We had a super experience with Castles, they managed to sell our house in 1 day and got us over the top of the valuation. Would highly recommend Castles and India in particular is a fantastic agent.... Read more
Seller
24th Mar 2022 (2 years ago)
V christie
Super helpful and certainly listened to my requirements. Found me some lovely properties. I found a property through another agent, (I chose to move to a different area) but had to review for excellent customer service!... Read more
2nd Mar 2022 (2 years ago)
S Mckenzie
Callum arrived at the property early and introduced himself properly in a very welcoming manner, he showed us around the property answering all the questions showing good knowledge of the area, also some of the more detailed questions l had Callum emailed me within 30mins and followed up with a phone call to make sure we didn’t miss the email!
First class Callum and good luck with the future... Read more
1st Mar 2022 (2 years ago)
W W
I've only given a handful of reviews, but have to say that Castles were the BEST agent I dealt with in trying to buy a property in ...Lynsey was the only agent who truly listened to my requirements, and contacted / showed me properties that met my brief. ALL the staff were knowledgable, helpful and courteous, and whilst my purchase went through, Victoria was also brilliant. I'd have NO hesitation in recommending them, can't say enough good things about them! A truly refreshing experience to deal with them.... Read more
Buyer
28th Feb 2022 (2 years ago)
S Gough
Through a house purchase full of ups and downs, Lynsey and Victoria were fantastic. They were both always at the other end of a phone if we had questions and did everything they could to move things along and provide clarity to all parties.
Special shout out to Lynsey particularly who went above and beyond to help us secure the property we ended up purchasing.
I would recommend purchasing through them!... Read more
Buyer
16th Feb 2022 (2 years ago)
L Jones
Castels Estate Agents were brilliant in selling our home.
Always on hand to advise us and listen when ever we had a question.
A BIG shout out to - Lynsey and Victoria they both were fantastic and helped to keep me sanity throughout the whole process.
????????????.... Read more
Seller
2nd Feb 2022 (3 years ago)
S Boyle
I was shown round two properties this weekend by a helpful, passionate and professional agent named India. She was very knowledgeable on both properties, location and current market. Both houses were on discreet marketing so felt very special and involved to received the call for these houses.
Castles present the property exceptionally! Highly recommend.... Read more
29th Jan 2022 (3 years ago)
N coon
I viewed, offered and will hopefully purchase a property through castles estate agents.
The process was easy and effect-less and extremely professional. India the sales negotiator was vey nice and professional.
If I was to buy another property in the future, I would definitely return to castles estate agents... Read more
Buyer
20th Jan 2022 (3 years ago)
A Jones
Lindsay and Aaron at Castles in Berkhamsted were professional, helpful and always available when selling my house, as was Victoria who dealt with the after sales. I highly recommend them all if you are looking for an agent to sell your property.... Read more
Seller
13th Dec 2021 (3 years ago)
M d
Got shown around some properties by Aaron which was arranged by Kiera. Found them both to be be very helpful, friendly and nice people. Wouldn’t hesitate to contact again if saw a property I was interested for sale with castles.... Read more
1st Dec 2021 (3 years ago)
Z Alex
Lynsey Hornsby helped us to buy our home. We were consistently impressed with how proactive, polite and conscientious her and the team were. Lynsey has been amazing in terms of support and guidance along the way and I'd absolutely recommend!... Read more
Buyer
30th Nov 2021 (3 years ago)
C Dutch
Aaron came to value our house on a no obligation basis. I was impressed by his thoughtful and modern approach to how the house would be marketed if we choose to sell. This was borne out by the impressive and eye catching valuation report that he promptly issued following our meeting.
We would have no hesitation in approaching Castles if we choose to sell.... Read more
26th Nov 2021 (3 years ago)
J McKenna
Positive, friendly and professional, offering plenty of detail and research on the market, along with a no obligation quote.... Read more
22nd Nov 2021 (3 years ago)
F Mackenzie
After selling my property in Berkhamsted and searching for quIte a while for a suitable new home, I can highly recommend Lynsey Hornsby from Castles.
Lynsey was the only agent that kept me informed of properties that became available and eventually found the property that I went on to purchase.
She was extremely professional and helpful throughout the entire process.... Read more
Seller
15th Nov 2021 (3 years ago)
H Gracie
Really friendly and informative. They came to provide a no obligation valuation and helped me understand all my options and the pros and cons of listing my property before / after finding one to purchase. They listened to my requirements and responded to any questions and concerns I had. Absolutely wonderful service.... Read more
Seller
15th Nov 2021 (3 years ago)
C Lukeman
The Estate Agent was very professional, friendly and knowledgeable.We were very pleased with their professionalism. We definitely recommend it .
Mr & Mrs Lukeman... Read more
12th Nov 2021 (3 years ago)
O Horsfield
We have been searching for a new property in Berkhamsted and are desperate to move quickly in a really difficult market. Whilst we are yet to find a house Aaron has pulled out all of the stops to help us with our search, going above and beyond by sending out letters and taking the time to understand our needs. Highly recommended!... Read more
11th Nov 2021 (3 years ago)
A Action
Great service and very proactive. Always communicating and happy to answer any queries. Would highly recommend... Read more
10th Nov 2021 (3 years ago)
M F.
Outstanding valuation service. Prompt response to my enquiry and a detailed well researched outcome. I was extremely pleased with the professional service and India's interpersonal skills. Thank you.... Read more
13th Oct 2021 (3 years ago)
G Gailiune
Very pleased with the service provided by Aaron and his team both in selling our flat and finding us our new home. We were kept up to date with the progress, and felt like we could go to Aaron with any questions or concerns at any time if needed, which really helped with this notoriously stressful process. The video walkthroughs and pictures produced were also amazing quality and something we felt really gives Castles a competitive edge!... Read more
Seller
7th Sep 2021 (3 years ago)
Zool
Terrible experience, run by the same unscrupulous people as Rent.
They try to manipulate Google reviews...
So they must be terrible.... Read more
8th Jul 2021 (3 years ago)
B Moore
Castles provided excellent service to us as first time buyers. They were professional and knowledgeable. Absolutely recommended!... Read more
Buyer
20th May 2021 (3 years ago)
E Robertson
A huge thanks to Lynsey and the Castles team in helping me to find a property in Berkhamsted. It has made the search much easier and helped me to make the right choice for me.... Read more
20th Mar 2021 (3 years ago)
P garrett
Very good experience with the team at Castles Estate agents. My sale was quick and painless and actually a pleasure. ????... Read more
Seller
19th Mar 2021 (3 years ago)
W Owen
Huge thanks to Aaron, Victoria and the rest of the Castles team who helped to make the process of buying our first home a smooth one. They kept us updated at every stage and were on hand to provide helpful advice when needed. We wouldn't hesitate in recommending them to others.... Read more
Buyer
11th Mar 2021 (3 years ago)
L Milanesi
We have just sold very recently our property with Castles and are totally delighted with the service we received at the Berkhamsted branch: from business strategy, attention to our specific needs ( including having to adjust viewings around our kids homeschooling and the pandemic restrictions), prompt feed backs and follow ups to our questions and concerns from all of the team members. We were impressed by the advertising strategy and particularly the video tour of the property which came on top of the very professional photos and did justice to all the refurbishment and renovation work we did ahead of selling and did highlight the advantages of the property location.... Read more
Seller
7th Mar 2021 (3 years ago)
J Orza
The entire staff at Castles Estate Agents in Berkhamsted have been a pleasure to work with. During the process of selling my family home they have never been too busy to answer any questions or concerns we've had.
In particular, we have been dealing with the Berkhamsted branch manager, Aaron, who is the best estate agent we have come across to date. Aarons expertise, care, attention to detail, and overall understanding of the property market were evident in every interaction we had. Thank you for caring about our home as much as we do. We will be telling our friends to use your services. Great job Aaron and the team at Castles Estate Agents!... Read more
Seller
26th Feb 2021 (3 years ago)
J Bocchi
We are in the process of buying a property through Castles and I really want to express how professional and detailed their sales assistants / agents are. We were shown around the property by Lynsey, who greeted us with warmth and professionalism. She was very well informed, and answered all of our questions with clarity and honesty. No hard sale, no pressure just a very pleasurable experience.... Read more
Buyer
25th Feb 2021 (3 years ago)
E Rhodes
Aaron at Castles has been exemplary in his professionalism and enthusiasm, despite the difficult circumstances of navigating our way through the various Covid restrictions. The whole team have reliably kept us up to date with viewings and feedback and I would definitely recommend them.... Read more
24th Feb 2021 (3 years ago)
M Badham
Aaron and his team have impressed us for the beginning with there pro-active and professional approach. Aaron provided sound advise regarding the valuation of our property and was extremely helpful with our on-going purchase.
The team at Castles have been highly professional throughout and I wouldn't hesitate using them in the future or providing any recommendations.
Thanks Again Aaron.... Read more
Seller
18th Feb 2021 (3 years ago)
H Crookes
I have only good things to say about the team at Castles. From the valuation through to the sale of my father's house they were not just professional but they went out of their way to be helpful. They were quick in dealing with any questions raised by us or the purchaser. We were very happy with the service provided.... Read more
Seller
11th Feb 2021 (4 years ago)
J Chapman
We are so impressed with castles from the initial valuation to the successful offering they have been helpful, courteous and very professional. On the first visit Keira, who was our main contact arrived with a list of qualified potential customers, the organisation of the viewings was swift and arranged with the minimum amount of disruption. We were very happy with the photos taken which were flattering but not unrealistic and the video was also very impressive. I can’t recommend Keira, Lindsay, Aaron and the rest of the staff in the office highly enough.... Read more
Seller
11th Feb 2021 (4 years ago)
J Rhodes
From start to finish Castles has restored our faith in estate agents! In just over a week we saw a house, put an offer in, had ours put on the market and sold it - all thanks to the hard work and dedication of Aaron. His enthusiasm and professionalism when dealing with us was second to none...and we loved his videos! Subsequently the staff at Castles dealt with our queries patiently and in a friendly manner, despite very difficult Covid restraints. We made it! - thank you all.... Read more
Seller
10th Nov 2020 (4 years ago)
D Dawe
Aaron and Sam have been extremely helpful with the purchase of our property throughout the process, would highly recommend.... Read more
Buyer
10th Nov 2020 (4 years ago)
R Ambler
We've been house hunting for some time and viewed several houses in the Berkhamsted area with Lynsey from Castles. She was always super friendly, helpful and well informed about the properties, even going to the extent of digging up extension plans etc for us. Lynsey and the rest of the staff I dealt with from Castles were always very professional and quick to respond to queries. We didn't end up buying with them in the end, but I wouldn't have had any worries about doing so.... Read more
23rd Oct 2020 (4 years ago)
K Tickle
An extremely speedy sale well supported by Max and his team at Castles Berkhamsted. Communication was excellent, keeping us informed at every stage. We would highly recommend Castles.... Read more
Seller
4th Jul 2020 (4 years ago)
P Andrews
Having decided to sell my late father's bungalow I obtained a couple of valuations and chose to go with Castles. I am glad I did.
Max was very helpful and gave me good advice, his team (Steve and Kiera) carried out accompanied viewings and kept me fully informed. They gave me any feedback, and the bungalow sold within two weeks.
I would recommend Castles Estate Agents... Read more
Seller
23rd Mar 2020 (4 years ago)
L Rayner
I have used Castles Estate Agents for buying and selling and have always found them reliable and professional, with good communication which is always essential throughout the process. Would highly recommend... Read more
17th Mar 2020 (4 years ago)
T Williams
I recently sold my house through Castles estate agents in Berkhamsted and was really impressed with their service and professionalism. Thank you to Max and all the team. T. Williams... Read more
Seller
3rd Mar 2020 (4 years ago)
F Price
We had a great experience using Castles to buy our first home. Always happy to accommodate viewings, and further visits to the property before completion. Thanks for all your help!... Read more
Buyer
26th Feb 2020 (4 years ago)
I W
Max & Steve at Castles Berkhamsted were fantastic; they helped us to gain a good understanding of the property market in our area and what the best approach was for selling our home. They used their client database to find suitable buyers and we were able to agree a sale before we even put our home on the market! Sam at Castles in Boxmoor has been really helpful through the process to completition, helping us to get through all the tricky stages. Thanks to you all!... Read more
Seller
2nd Feb 2020 (5 years ago)
C Coventry
Max and the team at Castles Berkhamsted exceeded our expectations in preparing us for the sale of our home, providing us with information and keeping us updated on all aspects of viewings and the sale. Max ensured that his team all had good knowledge of the property to answer prospective buyers' questions. They are very thorough and proactive - I would recommend them to anybody selling a house.... Read more
Seller
30th Jan 2020 (5 years ago)
B Harris
Excellent service.... Read more
29th Jan 2020 (5 years ago)
P Alexander
The team at Castles were excellent - both before and after the purchase of our new property was agreed. All queries and negotiation points were dealt with very quickly and with a no nonsense attitude. If/when we ever sell the property, we'll be using Castles...….... Read more
Buyer
20th Jan 2020 (5 years ago)
A Rae
We have had a very good experience buying through Castles - the team are professional and efficient and I would happily recommend them.... Read more
Buyer
17th Jan 2020 (5 years ago)
L Chown
Max and the team have been really helpful & professional in handling our purchase of a property they were marketing. Great service & would recommend.... Read more
Buyer
16th Nov 2019 (5 years ago)
J Wiggs
Max and the entire team at Castles provided us with a friendly and welcoming services that was not pushy. They explained everything and gave good feedback and advice when required.... Read more
3rd Nov 2019 (5 years ago)
N AH
Castles Berkhamsted - extremely professional team!
We all have stereotypes of what an 'estate agent' is like but Steve, Ciara and Max know their stuff, are not pushy, listen and give you excellent advice.
Steve came for the initial visit and he was the main reason we committed to Castles.
He was thorough, had done his research and was able to advise sensibly on next steps.
The photographs looked amazing and they sensitively told us the best ways to present our home.
They sold our house in 2 days!... Read more
Seller
2nd Nov 2019 (5 years ago)
L Maddox
We have had such a positive experience with Castles in the sale of our property. Kiera, Max, Steve and Sam (at the Boxmoor Office) guided us through the whole process and were always on hand to help with every issue we encountered on the way. Kiera even canvased some roads we liked to help us find the right property to purchase. Thank you for all your help!... Read more
Seller
16th Oct 2019 (5 years ago)
D Murray
Professional, efficient and friendly. I highly recommend Castles, (Berkhamsted). My property sold quickly and they have every base covered. Max, Kiera and Steve were a great team.... Read more
Seller
18th Sep 2019 (5 years ago)
C Beddall
Max has a first class team and the service has been good and personable from pre-sale to completion. We’ve been very impressed throughout the process. We would definitely use them again.... Read more
Seller
20th Aug 2019 (5 years ago)
S Kubale
Really helpful and approachable. Understood and listened to our needs and proactively worked to find us a property. I would highly recommend!... Read more
7th Aug 2019 (5 years ago)
W Dale
Max and his team were very friendly and helpful throughout our property sale, with Sam regularly liaising with us during a tense time with Exchange & Completion - this was much appreciated. Thank you Max, Keira, Steve & Sam, and hope you all enjoyed a celebratory chocolate!... Read more
Seller
22nd Jul 2019 (5 years ago)
M Hidalgo
I bought a flat today. Castles gave me the keys today at midday. I was moving into my new flat in the afternoon and I couldn’t open the door!
Castles gave me the wrong keys of MY PROPERTY! and none is able to solve me the problem. I have all the stuff outside! What kind of service is this.... Read more
Buyer
5th Jul 2019 (5 years ago)
G ASHFIELD
From the initial valuation and advice on how to present the property we have been very impressed by the service provided. We decided to appoint Castles as our agents , the property was photographed and advertised on line in very quick time. Within a short space of time there was a constant flow of viewings and Castles kept us informed us step by step, an offer was made and accepted.
We cannot thus far fault the service we have been provided.... Read more
Seller
21st Jun 2019 (5 years ago)
S Hadley
We dealt with the castles team in both Boxmoor and Berkhamsted for nearly a year and found them all to be extremely helpful, proactive, never pushy and always very professional. We would certainly recommend them and use them for a future house sale.... Read more
Seller
18th Jun 2019 (5 years ago)
A Crawford
Very helpful and professional staff as well as an all-round great service. Steve was particularly supportive in helping me with a property that I had a viewed a few months earlier but then had gone off the market - a good display of initiative and customer service.... Read more
17th Jun 2019 (5 years ago)
M young
Castles Berkhamsted is a thoroughly professional estate agent with members of staff who are all, very knowledgeable, friendly ,helpful and most importantly will actually achieve numerous viewings and therefore sell your property very quickly. I really highly recommend this branch of Castles and suggest that you visit Max, Steve, Kiera and Sam who will be pleased to help.... Read more
Seller
7th Jun 2019 (5 years ago)
J Allison
Max , Kiera and the team at Berkhamsted have been efficient , knowledgeable, professional and friendly - all you would want from an agent.... Read more
18th May 2019 (5 years ago)
T Dempsey
Definitely recommend Max and the team at Castles. They offer and deliver the complete package. Easily the best Estate Agency in Berkhamsted.... Read more
29th Apr 2019 (5 years ago)
R Manro
Sam and the team were fantastic in supporting my parents through their recent move. Twenty-One years ago they helped me moved and now have done the double. Would definitely be using them for any future sale or purchase.... Read more
16th Apr 2019 (5 years ago)
D Osborn
Would thoroughly recommend Max and his team at Castles. They were quick to advise and respond when our selling price was failing to generate much interest.
All members of the team were shown the house before going to market and therefore all viewings were carried out by negotiators that knew the property, leading to firm interest and a genuine offer which was carried through to completion.
I can honestly say I have never experienced a house sale as smooth as this one!... Read more
Seller
14th Apr 2019 (5 years ago)
J Gibson
Dealing with my Dad's house move on his behalf was made so much easier because the staff at Castles were all so efficient, helpful and friendly, the communication line was excellent. A big thank you to Sam who kept in close contact with me throughout the whole process! Thank you all so much!... Read more
Seller
11th Apr 2019 (5 years ago)
S Newton
From our very first contact until completion, our experience with Castles Estate Agents in both Berkhamsted and Boxmoor has been excellent. All the staff showed consideration, professionalism and expertise in their field. Communication was very good and our house well marketed. The sale was swift and efficient and the follow-up extremely well co-ordinated.
Thank you, Max and all your team and Sam,too, for readily liaising at all stages.... Read more
Seller
23rd Mar 2019 (5 years ago)
dhardyism
excellent service! Always got back to me and helped with any query I had.... Read more
16th Mar 2019 (5 years ago)
A buck
Max and the team are experts in their field. Very patient , always putting forward new ideas and determined to sell properties. They are excellent value for money.... Read more
Seller
10th Feb 2019 (6 years ago)
J Grimsdale
Great service from Max and the team at Castles, who were professional and at the end of the phone throughout the entire process. Highly recommended.... Read more
29th Jan 2019 (6 years ago)
A Horner
Great service and value for money. Sold within six weeks in a very flat market. Viewings were constant and consistent. Recommend the whole team for buying and selling.... Read more
Seller
15th Jan 2019 (6 years ago)
M Pierleoni
I found Castles Estate Agents highly professional, dependable and friendly giving us good advice realistic valuations and a great service.... Read more
3rd Jan 2019 (6 years ago)
T Morgan
Castles continued to support us through the sale of our property, even as the chain broke down twice in the current exceptional climate. Their advice was always valued. Their post sales support was exemplary and we have successfully completed on our sale. They were cost effective and provided Quality of Service that you won't find from internet only or some other estate agents. Happy to recommend them.... Read more
Seller
7th Dec 2018 (6 years ago)
C Little
Friendly, efficient service helped us to sell our house within 3 weeks. Always kept us informed on progress of sale. We would recommend them to our family and friends.... Read more
Seller
12th Nov 2018 (6 years ago)
C White
Friendly, professional, approachable, courteous and easy to deal with. Particularly courteous and approachable during the valuation, marketing and viewing processes. Especially professional throughout the legal processes after acceptance of offer. And all the way through to completion.
Castles Berkhamsted have sold two houses for me in as many years. Both have sold quickly and efficiently. We sold a third through a different agent and very much regret not using Castles given the very different experience. We felt that agent worked for the buyer not us, the seller. That's not the case with Castles.... Read more
Seller
11th Nov 2018 (6 years ago)