M diaz
Charlie and Tilly were so helpful in securing us the house we wanted. They answered all our questions and helped us solve problems in order to successfully send in an application, and continued helping us with any inquiries we had about contracts. The viewing was amazingly helpful as well, as Charlie answered all of our questions and helped us feel more at ease.... Read more
Tenant
7th Nov 2024 (14 weeks ago)
K Nosella
Tilly and Charlie were very good at communication through the whole application process. Very understanding and generous. Overall excellent experience, low stress and a good sense of reassurance throughout. Thank you so much!... Read more
7th Nov 2024 (14 weeks ago)
R Hotston
Tilly Saxton helped us to find a property. She was very helpful and professional and always quick to respond.... Read more
7th Nov 2024 (14 weeks ago)
G Barfe
Thank you Jordan Gibbs for the excellent service you provided with setting up the viewing and also with my application processing. It was professional, fast and smooth experience. You're doing a fantastic job.... Read more
6th Nov 2024 (14 weeks ago)
L Jans
Tilly was incredibly helpful and communicative!... Read more
6th Nov 2024 (14 weeks ago)
M C
estate agent Tilly Saxton made the process of letting the property quick and easy... Read more
Landlord
5th Nov 2024 (14 weeks ago)
A Collins
Josephine was extremely kind and helpful, providing extra support and answering questions for me at every opportunity. Would definitely recommend!... Read more
4th Nov 2024 (14 weeks ago)
C Knight
The estate agent was very helpful, and Tilly was very supportive and made the process of renting very easy for us... Read more
Tenant
1st Nov 2024 (15 weeks ago)
george
Tilly was very helpful to get all my paperwork sorted out.... Read more
31st Oct 2024 (15 weeks ago)
J Wood
Tilly has handled our application process for a student letting very smoothly and professionally.... Read more
Tenant
30th Oct 2024 (15 weeks ago)
R Ray
"I had a fantastic experience working with Jordan Gibbs throughout the entire process of finding and finalizing my new home. From the initial viewing to the closing details, Jordan was attentive, professional, and incredibly helpful. He answered all my questions promptly, provided insightful guidance, and made what could have been a stressful experience smooth and enjoyable. I felt supported at every step, and his dedication truly stands out. I highly recommend Jordan for anyone looking for a reliable and knowledgeable guide in their home search!"... Read more
30th Oct 2024 (15 weeks ago)
S Moriconi
Great service while purchasing the property. Wasim helped us when required .Very attentive and helpful every time we needed assistance. Would reccommend!... Read more
Buyer
29th Oct 2024 (15 weeks ago)
A S.

Renting with Chancellors has been a nightmare, very slow to respond to anything at all.
From the beginning, our supposedly unfurnished flat had a double bed and other furnishings in it. Which we had to remove ourselves because after 3 weeks, it still wasn't removed and was taking up our spare bedroom which was meant for my partner to be working from home.
Generally repairs take a few weeks, which is longer than you would want.
They told us that the flat had to be professionally cleaned before moving out - there's no way we were doing that. It certainly wasn't professionally cleaned when we moved in - clutter everywhere, things were dirty and we cleaned the oven ourselves when we moved in.
They also raised the rent from £1400 to £1520 after a year because we were moving out soon, and didn't have anywhere to go otherwise. For the new tenant they then lowered it back to £1400 because they didn't have anyone taking the place for £1500.
Then last but not least, we unfortunately forgot to cancel our direct debit and the rent still went out (£1520). This is a huge amount of money which was not accounted for in our budget, it has been nearly TWO WEEKS and it's still not returned. We have been chasing frequently and asking for our money back - it's almost as if they're holding onto our money intentionally. It does not take 2 weeks to do a bank transfer back.
The landlord has been lovely however, and equally exasperated by Chancellor's incompetence.
I honestly don't know who is leaving all the 5 star reviews. Maybe they're dealing with a different agency.
Updated to add, I did email the email address supplied and had no answer.... Read more
Tenant
29th Oct 2024 (15 weeks ago)
M Shippey
Tilly has been great helping us find a house... Read more
26th Oct 2024 (16 weeks ago)
O Kendall
Helped us get the house we wanted next year. Works great... Read more
25th Oct 2024 (16 weeks ago)
gui_my_g
Amazing communication between tenants!
I sincerely appreciate all the help from the team, Id like to send a special thanks for Tilly Saxton and Steven Sarbatta due to their incredible customer service and enthusiasm!!
thanks Chancellors team!... Read more
Landlord
24th Oct 2024 (16 weeks ago)
C percival
Tilly was very helpful and made finding a house to rent an easy and pleasant process.... Read more
Tenant
24th Oct 2024 (16 weeks ago)
I McCrudden
Tilly Saxton was really helpful and cooperative! Best college at Chancellors!!... Read more
24th Oct 2024 (16 weeks ago)
R Rodriguez
Very useful state agent. They provide a close and regular follow up and they are able to provide with all services for the sale or purchase of properties. Second time I see them and really recommend.... Read more
22nd Oct 2024 (16 weeks ago)
J Lucas
Great experience working with Tilly Saxton, provided us with quick responses and useful information.... Read more
22nd Oct 2024 (16 weeks ago)
M G
Excellent tenant location service for landlords
Always reliable and very good docs team too... Read more
Landlord
19th Oct 2024 (17 weeks ago)
H Lowin
Tilly has been exceptional service from start to finish! The estate agent was professional and attentive. They kept us informed every step of the way, were incredibly responsive, and made the experience stress-free. Highly recommend... Read more
18th Oct 2024 (17 weeks ago)
B Jones
Chancellors were helpful and efficient in arranging viewings and handling our offer. Caitlin, who showed us round, was informed, clear and gave us confidence to make an offer which has been accepted and we are looking forward to moving to Oxford.... Read more
Buyer
16th Oct 2024 (17 weeks ago)
L Izekor
Don’t bother if you’re a student or young person. Regardless of your credit, you’ll need a guarantor and I was being attended to by Josephine who was so rude and blunt.
Some things happened on my end and I couldn’t rent a house through them anymore, but the way Josephine overall handled the situation was not nice at all!... Read more
14th Oct 2024 (17 weeks ago)
M Bashev
Such a good service by Jordan Gibbs and Akira Harry.
They offered us a great service by guiding us on how to complete the tenancy application; plus whenever we had queries he was very swift at responding - he's also a very patient communicator. Thanks a lot.... Read more
Tenant
9th Oct 2024 (18 weeks ago)
S Perez
Chancellors will overcharge you on rent, and not return your deposit. We’ve been trying for months to retrieve a rent overpayment, and despite dozens of reminders and threats of legal action nothing has happened. Our deposit has not been returned after the end of tenancy, despite the return being agreed and the legal window to return the deposit having lapsed. The lack of professionalism is breathtaking.... Read more
Tenant
20th Sep 2024 (21 weeks ago)
M Limbu
Mr Jordan Gibbs has been very helpful and supportive throughout the letting process . ????????... Read more
Landlord
19th Sep 2024 (21 weeks ago)
I Quintino
Akira.Harry, has been exceptional. Thank you.... Read more
10th Sep 2024 (22 weeks ago)
V Lobo
I recently had the pleasure of working with Olivia from Chancellors East Oxford while renting out our house and still working to. Olivia is fantastic in every aspect, providing clear explanations and valuable advice on the best steps to take. Her expertise made a typically stressful process much smoother and gave me great peace of mind.
Although the fees are a bit on the higher side, the quality of service and the reassurance it brings are well worth it. The entire team at Chancellors has been professional and efficient, making sure every detail is handled with care. I would recommend them to anyone looking for competent and thorough estate services in Oxford.... Read more
Landlord
10th Sep 2024 (22 weeks ago)
N Dotti

[EDITED]: from one star to two, after they re-checked our case, admitted there was an error in the background check and refunded the fees. Thanks for that, and we really appreciated being finally heard. The score stays a two though as what happened and how it happened stays the same: we didn't get a house we were qualified for, and felt under accusation the whole time. I don't wish this experience to anyone under the stress of looking for a new house.
-------------------------------- ORIGINAL --------------------------------
I’ve been renting several places since I’ve been in the UK (10 years), and Chancellors, particularly this agency, has been by far the worst experience I have ever had.
After having our offer accepted and during the background checks, we had some delays on my partner’s side due to unforeseen circumstances (a loss and political turmoil in her home country). Despite having 3 months (!) before the beginning of the tenancy, we were pushed beyond reason to hurry her incomplete checks, since my side would have granted sufficient guarantee.
Then, they changed their mind and refused to acknowledge the income that their own background check agency guaranteed on my side. They canceled the contract and made us pay fees, accusing us of providing misleading information.
Reading other reviews, I now understand we dodged a bullet, and we are happy to pay these fees and not be bound to such a disgrace of a team.... Read more
Tenant
3rd Sep 2024 (23 weeks ago)
C Burns
Very friendly and helpful service!
Worth giving a call for viewings.... Read more
28th Aug 2024 (24 weeks ago)
J summers
Great help from Jordan in securing our house to rent.... Read more
Tenant
27th Aug 2024 (24 weeks ago)
A Mannan

I had the pleasure of working with Manisha Kajoo during a recent house viewing, and I can't speak highly enough of her. From the moment we met, Manisha was not only incredibly professional but also warm and approachable, which made the entire experience much more enjoyable. She was extremely knowledgeable about the property and the surrounding area, answering all of my questions with patience and clarity.
Manisha’s friendly demeanor made me feel comfortable, and her attention to detail ensured that I didn't miss anything important during the viewing. She took the time to understand my needs and preferences, providing insightful suggestions and advice throughout the process.
Overall, Manisha was a tremendous help and made what could have been a stressful experience smooth and pleasant. I would highly recommend her to anyone looking for a reliable and personable real estate professional!"
---
This review highlights her professionalism, helpfulness, and friendly nature.... Read more
22nd Aug 2024 (25 weeks ago)
N Chakraborty
Jordan Gibbs was very supportive in finding us the perfect house and walking us through the process of obtaining it.... Read more
Buyer
22nd Aug 2024 (25 weeks ago)
M masrooruddin
I cannot recommend Mr Jordan Gibbs highly enough for their exceptional service in helping us find our new house , that perfectly met all our requirements. What stood out to us was his commitment to finding us the perfect home. Mr Jordan went above and beyond by coordinating viewings, negotiating terms on our behalf, and even offering valuable insights about the neighborhoods we were considering.
If you're looking for a reliable and knowledgeable agent to help you find the right rental, look no further than Jordan gibbs.
Thank you once again jordan... Read more
Tenant
20th Aug 2024 (25 weeks ago)
R Muir

Edited due to the experience we’ve had.
Initially I thought the experience was good but once making contact with the landlord and having some conversations it’s an apparent that Chancellors use underhand tactics in order to artificially raise the rent or inflate their commission.
When viewing the property and it was accepted we were ready and prepared to pay the deposit for the site, this was communicated to Chancellors.
They stated that no deposit was required due to the no deposit scheme, we questioned whether this would have any impact on anything and they said it wouldn’t make any difference to us or the landlord.
Fantastic we thought, and agreed.
At the same Chancellors were having conversations with the landlord, saying that because we couldn’t pay the deposit, they should charge an extra £50 rent..
Over 3 years that’s £1800, during times of a housing and economic crisis, the morality of artificially inflating housing for their own personal benefit truly reflects the values of this company.
If you can use anyone else, please do.
Just a further note, all these reviews are artificially inflated as they request that you give a review during the sign up process which you feel obliged to given the demand for property.... Read more
Tenant
17th Aug 2024 (26 weeks ago)
H G

Worst estate agency I’ve ever dealt with in the UK! Don’t let them fool you into the no deposit scheme. Jordan Gibbs makes out that there’s “absolutely no cost to you as a tenant” by not paying a deposit and then we found out through our landlord (!) who’d asked for considerably less rent per month, that she had been lied to by Jordan as he had stated we had requested not to pay a deposit which was completely false. It turns out by being fooled into the no deposit scheme, we are actually paying £50 more rent each month to cover this, while Jordan gets his commission for tricking us into the scheme. You should be ashamed of yourself.
In addition, we were only allowed 5 minutes to view the property when first taking a look at the house due to “10 back to back viewings” and we were told there were multiple offers on the house when we put one in, so Jordan asked us to increase our offer of monthly rent if we wanted to ensure we got it which we weren’t comfortable in doing. We then later found out from our landlord once we’d secured the property that she was only told about three viewings that day and it was only us that put in an offer!
Snide and scaremongering tactics by a cowboy estate agent making us pay more to benefit his own pocket and commission in a time of economic crisis. Absolutely disgusting - avoid at all costs. If I could give no stars, I would.... Read more
Tenant
17th Aug 2024 (26 weeks ago)
M Naeem
It is very difficult to find a property for rent in oxford. However, thanks to Tilly who made it very easy and convenient for us. She guided us through process and helped us alot.... Read more
Tenant
16th Aug 2024 (5 mo. ago)
B sebastian
"Chancellors Property Management provided prompt and professional service, making the rental process smooth and straightforward. Overall, I'm satisfied with the experience and appreciate the team's efforts. With minor adjustments, the service could be exceptional. Thank you for your assistance." Thank you Akira for your support... Read more
Tenant
16th Aug 2024 (5 mo. ago)
N Manohar
Chancellors is best place to rent a property as they have got lots of options and seems that max number of properties in oxford are with chancellors only and Jordan Gibbs helped me a lot in securing our property.... Read more
Tenant
15th Aug 2024 (5 mo. ago)
A Reddington
Tilly was incredible at helping me and my friends find a house when we were in urgent need after a landlord let us down. She was quick to reply to any emails and phone calls and was great helping with negotiations with the landlord of our new house!... Read more
Tenant
13th Aug 2024 (5 mo. ago)
A Mahir
Chancellors are best in this business.Also tilly our letting agent deserves special appreciation as she helped us a lot to follow up each and every procedures.... Read more
K Junior
Josephine Muigai was the letting negotiator on the property I was interested in. She was very professional and efficient in making sure everything went smoothly and efficiently.... Read more
24th Jul 2024 (6 mo. ago)
S Hamad
!Absolutely excellent service... Read more
18th Jul 2024 (6 mo. ago)
S Walsh
Jordan Gibbs, Senior Letting Executive at Chancellors, received and managed our application to rent an apartment we had our eye on in Oxford. He was excellent. He accommodated our application particularly well given that we were overseas at the time. He efficiently progressed our application with continual, great communication at all times. We would highly recommend Jordan and the team at Chancellors.... Read more
Tenant
12th Jul 2024 (7 mo. ago)
T Rooij
The estate agent did a great job in finding a place for us twice now. The first time we lived in a landlord-managed place, our new place is managed by Chancellors. After moving in, the Chancellors property managers are failing to address defects in the house in a timely manner. We've notified them of defects over 4 months ago, quotation were booked in the week after. After that they haven't given any clarity on whether or not they are going to act on the quotations and they reply to e-mails in an evading manner.... Read more
Tenant
11th Jul 2024 (7 mo. ago)
Alice
Disgusting company break all data protection laws and the terms and conditions are disgraceful.
Landlords be aware... Read more
Landlord
10th Jul 2024 (7 mo. ago)
R patel
I would give them 0 stars if I could. I use their property management service and they are the worst! Don’t attend to issues till last minute which means we have to pay a huge premium to get things done fast.
They never answer to calls and are totally indifferent towards the landlord and tenants alike. No one has bothered to form a relationship which just makes me feel unvalued as a client.
Also, the accounting is not transparent. Every month I see a major cut in my rental income. Do not use chancellors!... Read more
Landlord
14th Jun 2024 (7 mo. ago)
S dr
Very helpful service.... Read more
Z Nott
Josephine was very helpful with assisting our search for a new place; she showed me around a couple of properties and was very prompt with emails and replying to phone calls.... Read more
20th May 2024 (8 mo. ago)
A Ghosh
Absolutely delighted with the service we received from Josephine at Chancellors - East Oxford Estate Agents! She made the process seamless and stress-free. Josephine was attentive, responsive, and truly went above and beyond to ensure we found exactly what we were looking for. We are so grateful for her assistance and highly recommend her. Thanks again, Josephine, for helping us find our perfect home!... Read more
Buyer
14th May 2024 (8 mo. ago)
Y Sharawakanda
The service from Jordan has been great, easily reachable and providing relevant information every step of the way!... Read more
14th May 2024 (8 mo. ago)
V k
Have used the services of Chancellors to find a property to rent. Josephine assisted me with this process and whole process was smooth as they kept me updated. I highly recommend... Read more
Tenant
8th May 2024 (9 mo. ago)
K morris
I had a fantastic experience finding my student home with Tilly. She has been incredibly responsive to all of our needs, provided great communication throughout the process and really listened to our wants/ needs for our house. I would highly recommend Tilly Saxton to anyone looking for a reliable agent!... Read more
Tenant
30th Apr 2024 (9 mo. ago)
M Antill
Tilly has been very helpful with house viewings and has been very prompt about sending over information to get the application forms filled out as quickly as possible.... Read more
29th Apr 2024 (9 mo. ago)
A Alkholy
It takes ages to respond to maintenance requests. They say ignore ignore ignore until the tenant gives up. Worst real estate agent in town. Thanks god I will be in Oxford for less than a year.
Updates: what they have done in the last week proves my review was TRUE. The did nothing. They just sent someone to buy time and then did ABSOLUTELY NOTHING. This is for just minor requests. FAILURE.
Update: they did fix the issues but took them too long.... Read more
Tenant
28th Apr 2024 (9 mo. ago)
J Dodsworth
Tilly provided us with a great view around the property and informed us of other similar ones in the area.
Tilly was also prompt in helping us filling out the forms and completing the process... Read more
17th Apr 2024 (9 mo. ago)
R Stroud
Very helpful through every step, pleasure to deal with... Read more
4th Apr 2024 (10 mo. ago)
H Ellender
Jordan was really helpful in helping us secure a rental deal, always very quick to respond and clear in his communication.... Read more
Tenant
3rd Apr 2024 (10 mo. ago)
F Sacramento
Amazing service provided.
We can contact him at anytime of the day and will have the reply very quickly.
Thanks Jordan for your help to make our move easier.... Read more
7th Mar 2024 (11 mo. ago)
R Gindre
Jordan is impeccable
Highly recommend to work with him... Read more
7th Mar 2024 (11 mo. ago)
L Hudson
Jordan was so helpful, friendly and professional. He helped us find a home quickly and efficiently. We are very happy with the service received from Chancellors Cowley.... Read more
24th Feb 2024 (11 mo. ago)
V Vaghela
Chancellors is indeed one of the best or even the best Letting Agency in the UK, especially with Oxford. The range of properties that they have is extremely large which can fit all kinds of criteria.
Special thanks to Jordan who works for the East Oxford branch. He was amazingly helpful throughout my journey of finding a 1 bed apartment. He also made sure that there are no delays and all my criteria are fulfilled. Thank you Chancellors and Thanks a lot Jordan!!... Read more
Tenant
15th Feb 2024 (11 mo. ago)
C Mishra
I had applied a rental application through Caitlin Lilly. I am thankful to her as she is quick to respond and helping me with the process of move into the new house.... Read more
Tenant
13th Feb 2024 (11 mo. ago)
E okoeguale
Great, good job ###Jordan Gibbs, thanks so much you are super helpful... Read more
12th Feb 2024 (1 year ago)
LiM
Very helpful and approachable.... Read more
11th Feb 2024 (1 year ago)
C Chalakal
Very good agency. Very helpful and supportive. Tilly Saxton was our agent, she is superb! I promote this agency to everyone... Read more
7th Feb 2024 (1 year ago)
C shaw
Manisha was really helpful throughout our process of buying a house in Oxford. Made the experience very easy and smooth.... Read more
Buyer
7th Feb 2024 (1 year ago)
R Firkin
Do not risk it! Just look at what people have experienced with this branch on reddit. They've literally no respect for people, buyers or properties. Go Connells instead... Read more
30th Jan 2024 (1 year ago)
A Ghika
Tilly has been very useful and quick in replying and has made the process super simple, highly recommend.... Read more
24th Jan 2024 (1 year ago)
S vides
Jordan was an absolute delight in the process of finding a house to rent. He made our life incredibly easy and re-assured us with great news in regards to the rental process.The transition was smooth and Jordan delivered this with great kindness and eagerness!... Read more
Tenant
15th Jan 2024 (1 year ago)
A Suzan
Hi Jordan
Thank you for making the process of us getting a new accommodation simple, this has been one difficult task over time for us and you managing the process changed the narrative we had previously about getting an accommodation being very stressful and most times frustrating. You are really hardworking, nice and full of energy, we can’t appreciate you enough but to say keep up the good and hard work as this will in no time pay off, we loved your services and the way you attended to us from day one till we finally secured a place. Thank you so much and keep up with the good works as this will continue to change the narratives and notions people have of getting an accommodation been really very difficult and draining.
Best wishes.... Read more
Tenant
12th Jan 2024 (1 year ago)
R Waygood
Thank you - Jordan has been very helpful in the renting process.... Read more
Tenant
11th Jan 2024 (1 year ago)
V Santos
I really don't get how this agency is still in business. My experience with them was pretty bad, especially with maintenance and the way they treated me. I've also heard a bunch of negative things from others who've dealt with them. They were the first letting agency I used in Oxford, and for a while, I thought all agencies here were going to be just as bad. But after I moved to a different agency because I was unhappy with their service, things turned around, and I had a much better experience.... Read more
Landlord
11th Jan 2024 (1 year ago)
J M
We have had a great experience so far... Read more
15th Dec 2023 (1 year ago)
E Chapelle-

I need to express my sheer disgust at the Cowley Road sales department of Chancellor’s in East Oxford, in particular the manager Wasim. I usually only like to write positive and good reviews, but I feel that it’s so important for people to be warned and to know about how badly we have been treated by them, otherwise they will never stop behaving like this and changes will not be made.
He lied to us about a crucial/key thing relating to a problem with the house, as we put in our offer. We tried to get it in writing from him from the start about what he had said the vendors were going to do about fixing this issue with the house and although he promised to give us this, we never received it. This was just the start of a long list of problems and more lies. Aside from the “trick” to opening the front door, and us having to wait to get in for over 20 minutes.
The communication with him from start to finish was absolutely terrible. He has zero communication skills and continually did nothing he said he was going to, resulting in us eventually having to pull out of the purchase.
This has been the most stressful experience for us and we feel so upset at the way we have been treated, but relieved to not be buying a house from Chancellor’s.
Please take our advice and do not use this branch of Chancellor’s ever.
Thanks for taking the time to read this review.... Read more
Buyer
7th Dec 2023 (1 year ago)
H MAHMOOD
Very Professional and Friendly staff providing excellent services.... Read more
25th Nov 2023 (1 year ago)
F Vincent
Jordan Gibbs... Read more
23rd Nov 2023 (1 year ago)
M gaber
Mr Jordan Gibbs was helpful and professional, he has been very responsive making the process easier and less stressful.... Read more
7th Nov 2023 (1 year ago)
D Mahadevan
I'd like to thank Mr. Jordan for his professional, courteous and kind approach towards us, it's been a pleasure dealing with him.... Read more
1st Nov 2023 (1 year ago)
I Mavrak
Thank you Jordan for all the help with finding the right apartment for us!... Read more
30th Oct 2023 (1 year ago)
M Martín
My partner and I are moving from London to Oxford due to work, the news were unexpected and we needed to find a home asap. I was expecting a lot of stress finding a place to live but our experience has been excellent so far.
We had a couple of viewings and meeting with Jordan and Steven. They seemed very professional, they listened, understood our needs and found us a house that ticked all our boxes. The paperwork process has been smooth so far and we received the good news just a day after we sent all the information needed.
If you find yourself in a urgent situation where you need to find housing quickly like us, I cannot recommend enough this agency, especially Jordan and Steven. They are very knowledge about their properties and extremely helpful.... Read more
30th Oct 2023 (1 year ago)
E Nassif
I've had a really good experience with Jordan (Gibbs) at Chancellors - he was very supportive and went beyond expectations in helping me secure a flat in Oxford at a time when renting is very challenging. He even took the effort of showing me around the neighbourhood to get acquainted with it before putting an offer in. Thank you Jordan!... Read more
Tenant
24th Oct 2023 (1 year ago)
S Haffner
I am new to renting in England – Jordan Gibbs helped me through the process and answered all my questions. His attention to detail is very much appreciated!... Read more
Tenant
18th Oct 2023 (1 year ago)
A Esquinas
Jordan made my rental process incredibly smooth. His exceptional work is commendable, and I highly recommend his real estate services. Thanks, Jordan!... Read more
Tenant
18th Oct 2023 (1 year ago)
G Budd
Horrible the staff don't answer or respond to emails intentionally hold back information cause massive problems moving in and out. Refused to fix and ignored major issues with the property. The worst Estate agents iv ever delt with utterly unprofessional I really hope to help people avoid the massive stress and problems caused by using them.... Read more
14th Oct 2023 (1 year ago)
J Moore
I'm currently dealing with Nita whilst looking to buy around Oxford. I'm not familiar with the area, but Nita has been very friendly and helpful with any questions I had. She was knowledgeable about the property I just looked at too. I would recommend her to people looking at buying through Chancellors.... Read more
Buyer
12th Oct 2023 (1 year ago)
F Memini
Best agent in oxford... Read more
11th Oct 2023 (1 year ago)
L Wang
very great service, deserves 5 star! very satisfied. Especially thanks to Jordan, thank you very much!... Read more
4th Oct 2023 (1 year ago)
N Zainon
We went through 2 weeks of struggles to find a house to rent in Oxford until we met Jordan from Chancellors East Oxford, who showed us some light in our darkness. Jordan is friendly, full of smiles and listens to our concerns. During viewing, he allowed us to explore on our own while being around to answer our questions. He put forward our case in a very personalised way, he replied to emails and ensured we were well-informed of what to do next. In this situation, what else do you need except for one empathetic and responsive agent, right? My 5 star is for him.... Read more
Tenant
3rd Oct 2023 (1 year ago)
R Nair
Thank you so much Chancellors for helping me to find our dream home, special thanks to Mr Jordan Gibbs who is a dedicated staff of Chancellors.... Read more
Buyer
2nd Oct 2023 (1 year ago)
M Hamid
Jordan has speedily help with finding a suitable renting property for me.... Read more
Tenant
28th Sep 2023 (1 year ago)
R Beattie
Thank you very much too jordan for making my process to my new flat happen so quick... Read more
22nd Sep 2023 (1 year ago)
Very poor feedback, after viewings they use the same script for all the feedback ?? not good.... Read more
Seller
21st Sep 2023 (1 year ago)
J Orjuela
Avoid Chancellor’s at all cost if you are looking to rent a place. I’ve rented in the UK for 10 years and never have I seen a worse agency. They will take for ever to respond to any request and then will make some stupid response on a Friday evening. Don’t expect them to deal with anything urgent, or to be reasonable. I’m three weeks into a long-term contract and regretting it already. My flat is nice, but this agency is just a big scam. I just wish I had listened to all the people that said they were the worst before I rented.... Read more
Tenant
15th Sep 2023 (1 year ago)
G goel
Steven had been a wonderful consultant. He had been very helpful in guiding through the entire process of renting. I would highly recommend him and was fully satisfied with his services.... Read more
Tenant
11th Sep 2023 (1 year ago)
H Sharif
Manisha has been very prompt and helpful in responding to any questions we had, and provided good details about the property. Would definitely recommend :)... Read more
5th Sep 2023 (1 year ago)
K Park
Thank you to Netta and Steven for your assistance in helping us secure a rental property in Oxford. We highly recommend their service and professionalism.... Read more
Tenant
26th Aug 2023 (1 year ago)
R Gupta
I am taking back my five star review for Chancellors and leaving a 1 star review. Very easy to deal with initially, but since we took up the tenancy there has been nothing but problems. The house was given to us unclean and undecorate, both which were specified in our pre-tenancy agreement. Please avoid this letting agent.
Very straightforward dealing with Chancellors as a tenant. Clear and concise communication with a personal touch. Reccomend particularly Steven Sarbatta, pleasure to deal with him and made a very stressful process much more personable.... Read more
Tenant
25th Aug 2023 (1 year ago)
E loi
Jordan Gibbs has been excellent so far in supporting me in the process of finding a house, has been continuously updating me on all matters and has been making the process really easy and straightforward.... Read more
22nd Aug 2023 (1 year ago)
T O'Hagan
Jordan was a huge help during my property search. I wish I could give more than 5 stars. Jordan was very informative and answered all my questions quickly and with care. Thank you!!... Read more
8th Aug 2023 (1 year ago)
E Gaylard
Jordan has gone absolutely above and beyond to assist in every stage of this process. Arranging housing is stressful and, especially given experiences I’ve had with other letting agencies in the past, it was so reassuring and refreshing to be met with considerateness and absolute professionalism. Hugely appreciated!... Read more
27th Jul 2023 (1 year ago)
C Amsterdam
Jack has been very helpful to my brother and myself, during our house purchase. Was quick to respond to any questions and provided good details about the property during the negotiations etc... Chancellor are good estate agents, 5 stars!... Read more
Buyer
25th Jul 2023 (1 year ago)
N Keown
I had mixed experiences with different agents around Oxford, but Jordan was very helpful in helping us secure a place while we were not living in Oxford... Read more
Tenant
18th Jul 2023 (1 year ago)
N fred
Olivia’s support on renting our property in Catherine Street has been a breathe of fresh air - Knowledgable, efficient, flexible, and enthusiastic. I have been a landlady for over 20 years now and I can honestly say that my recent experience with Chancellors has been the best.... Read more
Landlord
30th Jun 2023 (1 year ago)
D Liu
Jordan and Steven really took the time to understand ourspecific requirements and preferences, ensuring that the properties they presented to me were tailored to our needs. All their effort made the entire process smooth and efficient! Would highly recommend Chancellors' services!... Read more
16th Jun 2023 (1 year ago)
L Yeh
The renting process went smoothly thanks to Jordan being very responsive and helpful - thanks!... Read more
Tenant
5th Jun 2023 (1 year ago)
A Kwiatkowski
We have so far had a great experience with Chancellors. Jack Williams has been incredibly helpful in getting our offer accepted. His replies were promt (often within the hour) and he even was able to pass on messages during the recent May bank holiday, which was much appreciated. We will update the rewiew following completion of the sale, but so far, so good!... Read more
Buyer
1st Jun 2023 (1 year ago)
S mathew
Jordan was very professional. He provided us with the information we required and explained himself in a clear way. We are happy of his assistance as we had lots of questions regarding the rental of our flat. Great service, answered all my questions and a very pleasant to deal with.... Read more
Landlord
26th May 2023 (1 year ago)
D Gibbons
Excellent service all round, especially professionalism, efficiency and overall helpfulness.
Highly recommended.... Read more
25th May 2023 (1 year ago)
F johnson
It was a very good experience dealing with Him, will totally recommend it to my friends or anyone looking for a house around oxford.... Read more
25th May 2023 (1 year ago)
E Platt
Jordan showed us around a property in Oxford and was extremely helpful, nice, and made the whole process enjoyable. He knew lots about the property, as well as the local area. Our application for that property was successful and that is thanks to Jordan for recommending us to the landlord and pushing our application. We hope that we have Jordan to help us again with any future moves!... Read more
Tenant
24th May 2023 (1 year ago)
J Cakoni
very professional and got the job done. no time wasting... Read more
19th May 2023 (1 year ago)
M Wallace

Viewed a lovely property...and then it all went wrong with Chancellors. Very ethically dubious business practices.
1. From viewing to lease signing took over a month because Chancellors East Oxford agents were completely non-responsive for days on end to either phone calls or emails, no matter how much I chased them (Helen or Antony). Several queries were simply ignored and never answered, while others were only answered several days later.
2. Chancellors uses a terrible referencing company called The Lettings Hub, which uses online forms that are riddled with bugs and constantly deletes data.
3. When we finally got the lease, there were several 'special' clauses listing things that were broken that would not be fixed by the landlord and areas that we would not be allowed to use or access (shed & loft). It took AGES to get any kind of context from Chancellors about it, and that all lease terms were final. It was the first time during the process ANY of this had been mentioned.
4. We signed the lease the next day, agreeing to all of the terms. The following day (the day AFTER we'd signed the lease), the landlord re-listed the property for a higher amount. Chancellors did not inform us of the re-listing...I discovered it myself on Zoopla. (We then chased Chancellors about it, and they said they'd talk to the landlord.)
5. After several more days with several more phone calls and emails that Chancellors never replied to along the way, I had a final phone call with one of their colleagues (Jordan). It was nearly impossible to talk to Jordan because he kept cutting me off and talking over me, completely disrespectful again and again. He had no right to treat me with such disrespect. But totally what I'd expect from Chancellor's after everything else.
In total - Chancellors East Oxford wasted an entire month of our time, time that we could have been pursuing other property opportunities. They sapped out all the joy and sense of adventure from moving, turning it into a stressful nightmare. Whether you are buying, renting, selling, or leasing your property out, you are better off anywhere else.
"Wasn't that easy?" NO... Read more
Tenant
19th May 2023 (1 year ago)
S Cherry
My experience so far with Jack from Chancellor's has been very positive: the team are professional, proactive and efficient without being pushy. I highly recommend them.... Read more
19th May 2023 (1 year ago)
O Isi
I want to say a big thank you to Jordan. The house at Cleavers square is much more better than what i missed out at cricket road. Thank you so much for your show of love.Thank you for putting a smile on my face and that of my family. We appreciate... Read more
18th May 2023 (1 year ago)
S Singh
Thanks a lot to the Agent Jordan Gibbs for helping me in a smooth transition from India to the UK.... Read more
Tenant
2nd May 2023 (1 year ago)
S Maier
This should be avoided at all costs. Horrible customer service. Extremely unprofessional.... Read more
24th Apr 2023 (1 year ago)
A truepenny
Helen Wood was very helpful and quick to respond via email and telephone!... Read more
21st Apr 2023 (1 year ago)
B Sigdel
As we all know , it is very difficult to find the property in Oxford. Despite the odds, Chancellors- East Oxford Estate Agents esp. Helen helped me a lot . It is because of her efforts only I found the property to rent. I really appreciate the efforts made by Helen and Chancellors-east Oxford Estate Agents. Thank you.... Read more
Tenant
19th Apr 2023 (1 year ago)
M Krishnan
The customer service Emily Dinmore at Chancellors in East Oxford has provided has been excellent! She has been quick to answer any queries we have had, and has been very helpful and knowledgeable throughout the property viewing process.... Read more
27th Mar 2023 (1 year ago)
V G
Helen Wood was managing the property that I was looking for. Helen was very supportful and responded promptly for queries throughout the viewing and application process.... Read more
25th Mar 2023 (1 year ago)
J ABRAHAM
I had the pleasure of working with Helen Wood MARLA to find my new rental property, and I can honestly say was amazing. She was always available to answer my questions and provide advice. She made the whole experience stress-free and I couldn't have asked for a better letting agent.
I highly recommend Helen to anyone looking for a new rental property in the Cowley area. Thank you, Helen, for your help!!!... Read more
Tenant
6th Mar 2023 (1 year ago)
J Forkun
Just to say that Chancellors Oxford has been superb at finding good tenants for my properties, I am especially grateful to the East Oxford branch Manager Helen Wood for being so professional and experienced in the rental market.... Read more
Landlord
4th Mar 2023 (1 year ago)
M Maher
Jordan Gibbs senior lettings executive from chancellors east oxford. A very efficient, honorable, decent and professional agent. Was lovely having the chance to deal with him. He showed much care and responsibility towards his clients needs and preferences.... Read more
28th Feb 2023 (1 year ago)
R Obiorah
Freya is very supportive and helpful in getting a good home for mw... Read more
25th Feb 2023 (1 year ago)
A Gilman
Best experience I’ve had with a letting agent in Oxford. Jordan was helpful, honest, and provided good advice when I was looking for a property to let in Oxford.... Read more
Landlord
23rd Feb 2023 (1 year ago)
K Liu
Very pleased with the service Helen Wood provided. Very professional and very efficient!!!... Read more
6th Feb 2023 (2 years ago)
I Alcuaz
I rented an apartment with them as leasing agents in 2019. They were nice and responsive at first but then as soon as the contract was signed and you are locked in their attitude changed completely. Especially during the move out stage, the agent (Helen or whatever her name was, the 20 something year old girl with heavy makeup) I was dealing with was extremely rude, both in email and in person.
The majority of the 5-star reviews on this page are fake and sent from fake google accounts with 1-2 reviews each, each spaced out a bit to look "real" (come on guys you can try harder than that). They can't even put effort into making their fake reviews look legitimate (as easy as it is), so that should be a warning sign already for whoever is reading this.... Read more
Tenant
4th Feb 2023 (2 years ago)
E Okoro
I am super happy to write and recommend Chancellors East Oxford Agency. A special member of the team to which I am grateful to is Jordan Gibbs, who excellently delivered the new flat that I will be moving into soon. His work ethic, professionalism, and effective communication were instrumental in helping me and my partner navigate the murky waters of the Oxford accommodation process. Kudos to Chancellors East Oxford and to Jordan Gibbs!... Read more
Tenant
27th Jan 2023 (2 years ago)
J lloyd
Great service from Helen.... Read more
25th Jan 2023 (2 years ago)
Y Han
Excellent service provided by Jordan at East Oxford Branch. Would highly recommend using him for anyone wishing to rent. He has been very helpful throughout me move to Oxford. He has been especially outstanding in helping me resolve any difficulties that have occurred throughout the process. I am extremely thankful for all of the work he has done. I cannot recommend him highly enough!... Read more
Tenant
25th Jan 2023 (2 years ago)
T Gaming
Jordan has been nothing except for fantastic so far on every step of our search - I can honestly say how much easier and how much smoother he has made the entire process of letting a house... Read more
Landlord
17th Jan 2023 (2 years ago)
D Krezel
Very profesional customer service from Jordan, really helpful - highly recommend... Read more
10th Jan 2023 (2 years ago)
S Khan
Excellent service provided by Ellanor at Cowley Branch. Went above and beyond and would highly recommend using her for anyone wishing to buy or sell. Also a big thank you to Callum who kept in regular contact and made sure I was in safe hands. Best of luck for the future guys and thank you once again for such a great service and friendly approach you both bought with you.... Read more
Seller
8th Nov 2022 (2 years ago)
I Anyakora
Great personality, he is good and i will definitely buy a property from him.... Read more
Buyer
19th Oct 2022 (2 years ago)
A McEwen
Ella from Chancellors was fantastic at managing the process to sell my home. I was overseas at the time and she went out of her way to keep me informed and help me sort some issues that were proving difficult because of the time difference. I would definitely recommend her.... Read more
Seller
14th Oct 2022 (2 years ago)
P Ariadne
I would like to congratulate the company and Jordan for their amazing work. Jordan contacted me as soon as property that matched my goals was available, and promptly arranged a viewing. He was very respectful, friendly, and always responded to my emails quickly. I am truly grateful :)... Read more
13th Oct 2022 (2 years ago)
Z Sz?ke
Chancellors has a wide range of properties up for rent. The agents are always answered my calls, even when I called them 10 times a day. The agent that we have been in contact through the renting process was Freya Thomson. She is a star! She responded my emails within 1-2 hours, called me back if she couldn't answer her phone and she was really helpful! She really tried to help us to find a landlord that would let our dogs move in with us. She arranged everything for us. I cannot thank her enough!!!... Read more
Tenant
10th Oct 2022 (2 years ago)
H Phillips
Helen from Chancellors - East Oxford Estate Agents has been very helpful throughout me and my partner's move to Oxford. She has been especially outstanding in helping us resolve any difficulties that have occurred throughout the moving process. I am extremely thankful for all of the work she has done. I cannot recommend her highly enough!... Read more
29th Sep 2022 (2 years ago)
M Taweel
Very helpful... Read more
28th Sep 2022 (2 years ago)
H Saied
Chancellors it's the worst state agent in UK, very unorganised and disrespectful to their client specially the East Oxford branch in Oxfordshire. I rent a property for 3 year contract, I wanted to be there for a long term that' why I signed 3 year contract. These scammers they put me in the property for first few months so they can get bones for them self. They started to do viewings the first 2 month once we moved to the property. In our contract agreement in paragraph 4.2 (d) it says that the viewing it’s not allowed until the last 2 month of you tenancy. They even break the law with us terrible treatment. Also they lied about rent areas on me. I’m very disappointed how the chancellors treated me.... Read more
Tenant
27th Sep 2022 (2 years ago)
My daughter moved in to a joint tenancy property in Oxford in Sept ‘21 organised by chancellors. It was like pulling teeth trying to get any response out of these guys… 10/10 for frustration and 1/10 for professionalism.
We're now at end of the tenancy (31/08/22) and things have gone from poor to really poor!
Handed the keys in on last day of tenancy, landlord phones up 2 weeks later informing us that the keys have yet to be handed in. Chancellors insisted the keys were not there even though I physically handed them in myself. In the meantime Chancellors release the undisputed deposit, even though they have no keys(?!). Great for us, not good for the landlord - poor bloke, but then in true Chancellors style, they tell me they have not released the deposit, and the £50 cost of the keys (they lost) will probably be deducted from the deposit - even though they released the deposit and the money is in my bank. You couldn't make it up.... It's almost funny.... Read more
Tenant
27th Sep 2022 (2 years ago)
M Edmondson

Nightmare ????.
My daughter moved in to a joint tenancy property in Oxford in Sept ‘21 organised by chancellors. It has been like pulling teeth trying to get any response out of these guys… 10/10 for frustration and 1/10 for professionalism.
We're now at end of the tenancy (31/08) and things have gone from poor to really poor!
Handed the keys in on last day of tenancy, landlord phones up 2 weeks later informing us that the keys have yet to be handed in! Chancellors insisted the keys were not there even though I physically handed them in myself. In the meantime Chancellors release the undisputed deposit, even though they have no keys(?!). Great for us, not good for the landlord - poor bloke, but then in true Chancellors style, they tell me they have not released the deposit, and the £50 cost of the keys (they lost) will probably be deducted from the deposit - even though they released the deposit and the money is in my bank. You couldn't make it up.... It's almost funny.... Read more
Tenant
27th Sep 2022 (2 years ago)
M Collett

EDIT: Choosing to try and rent with Chancellors East Oxford was a huge mistake. Their poor communication and reneging on an offer they had made us was extremely stressful. On a Thursday, we were offered a rental. I emailed the agent, Helen, to ask whether it was fully locked in and whether we could stop searching elsewhere. She responded that we could stop looking elsewhere because we had successfully secured this rental and that everything was fine. FIVE days later, on Tuesday, I get a call and email from Helen apologising and explaining that the "landlord changed their mind" at the last minute, and that we did not have the place anymore. With my university course due to start in less than two weeks, this was very stress-inducing, to hear that our house-hunting mission was back to square one. Overall a very bad experience, would not recommend. Helen did seem friendly, and I am not angry that the landlord changed their mind (if that is actually what happened), as that may be out of the agent's hands. However, Helen should not have told us that everything was fine and that we could stop looking elsewhere, as it was because of this that we lost 5 days worth of hunting for other places. As an international student that hasn't rented in the UK before, stronger communication from the agency was needed.
ORIGINAL REVIEW: We had a wonderful experience dealing with Helen who made the process of finding a place to rent very smooth and easy. She was very responsive to our calls and requests for a video of the house, as we were unable to be there in person to view it. Within 24 hours of contacting her, we had locked in a place that we were happy with.... Read more
Tenant
26th Sep 2022 (2 years ago)
S Fisher
Emily was professional and very attentive to our needs. We are extremely satisfied.... Read more
25th Sep 2022 (2 years ago)
R B
Thank you Jordan and Helen for all your help, expertise and guidance. Excellent, professional service in every way.... Read more
22nd Sep 2022 (2 years ago)
S Crabbe
After the initial viewing of the property and holding deposit, which was conducted by Helen incredibly professionally. The process with Chancellors has been wholly unprofessional.
They've applied pressure and fabricated demands from the landlord just to try and force through the tenancy as quickly as possible.
There was a complete failure to communicate with us as the tenants prior to the move in date.
Then specifically when speaking to Jordan today, after being a victim of a violent assault at the hands of a neighbour, his immediate instinct was to be incredibly rude and short, and try and get me off the phone as quickly as possible.
I'm absolutely appalled at the service received by chancellors clearly as we are students they have no incentive at all to try and treat us with an inkling of respect as they have such a captive audience.... Read more
Tenant
8th Sep 2022 (2 years ago)
J F.

I have never in my life been treated with so little professionalism as I have at Chancellors. They made errors on our rent agreement not once but THREE times, causing us to have to resign the agreement the DAY BEFORE we were meant to move in. They repeatedly got the email of one of the tenants wrong, so they repeatedly missed out on documentation. They did not enforce the mandatory legal checks on the landlord prior to renting out the property, so we were left without awareness of the fire safety certification, the electrical safety certification, or even if our deposit had been registered until after we had moved in to the property and were simply told to ‘avoid using electricity’ until the landlord had done so. On top of this they used checks and procedures I have never experienced when renting a property before. Jordan, Charlotte, Scarlett and Danielle provided a terrible service all round, and left us stranded by their own lack of organisation. DO NOT USE CHANCELLOR’S!... Read more
Tenant
24th Aug 2022 (2 years ago)
C Hurter
Thank you Helen Wood for your excellent, efficient and helpful service! We have now secured a rental property in advance of our arrival in Oxford. We are so grateful! Thank You!!!!... Read more
Tenant
19th Aug 2022 (2 years ago)
P W
Never give them your phone number - they have been calling me for years to ask about renting out my Oxford flat, despite me telling them repeatedly that I went with another agent and asking them to stop phoning. Edit - and then I get another spam call just a day after their response to this review saying they would fix this.... Read more
Landlord
19th Aug 2022 (2 years ago)
C Kobras
Very good experience!... Read more
4th Aug 2022 (2 years ago)
Gin
I have had a positive experience renting a room in a shared flat with Chancellors. Helen was very helpful in arranging a viewing with the landlord and was responsive throughout the rental process.... Read more
26th Jul 2022 (2 years ago)
A Daly
Helen was a wonderful letting agent, she was responsive to all my email requests while helping us relocate from Ireland, and we really felt she understood what sort of place we were looking for. We only had one day to view properties in Oxford and she went above and beyond to accommodate our needs. An extremely friendly and helpful letting agent... Read more
18th Jul 2022 (2 years ago)
R Young
Helen patiently helped me arrange viewings around a tight schedule. Then efficiently saw through an offer and agreement with precision. I recommend the customer service and professionalism.... Read more
13th Jul 2022 (2 years ago)
Y Conan
These guys employ anti-consumer practices
They shared my personal information without my consent in an attempt to get a commission on my internet hookup.
Now Virgin Media have me on a marketing list.
I've also been contacted by someone at Chancellors soliciting positive reviews. Knowing that, I don't put much faith in the positive reviews I see here.... Read more
11th Jul 2022 (2 years ago)
H Smith
Thanks to Helen Wood for helping us secure the sort of home we were looking for in exactly the area we wanted.... Read more
8th Jun 2022 (2 years ago)
F Enock
Ella and Gabriella were friendly and helpful throughout our whole house purchasing process, they always responded quickly to our queries and overall made the process really smooth :)... Read more
Buyer
2nd Jun 2022 (2 years ago)
H Samuel
FREYA, I give u 5 Star. You are such a nice person. And a very considerate one. God bless you.... Read more
30th May 2022 (2 years ago)
M james
Helen, who I met to view the property was affable, professional and very helpful. I would not hesitate to recommend Chancellors. Thank you... Read more
25th May 2022 (2 years ago)
F Owojori
Freya was very helpful while renting a property at Cowley road. She was very professional and always ready to help all the way. She made the renting process stress free for me.... Read more
Tenant
24th May 2022 (2 years ago)
B Ali
Jordan has being so promptly and consistent throughout the process and I am happy to recommend to everyone who needs a place to just contact chancellors east Oxford.... Read more
20th May 2022 (2 years ago)
N Marnie
Our agent Jordan was really friendly and helpful with our search for a new place within the Cowley area... Read more
17th May 2022 (2 years ago)
C Linzey
Jordan was amazingly helpful on our search for a property. He went above and beyond for us to try and help us find a good home. Highly recommend.... Read more
16th May 2022 (2 years ago)
A Niewiadomski
Fast, professional and very helpful. 100% recommended... Read more
12th May 2022 (2 years ago)
L Peach
Helen Wood is always happy to help, quick, responsive and never fails to find suitable tenants. A pleasure to deal with.... Read more
Landlord
10th May 2022 (2 years ago)
N Njopa-Kaba
Really felt that agent looked after my interests and was overall lovely.... Read more
6th May 2022 (2 years ago)
A Asif
My experience with Chancellors has been great. Agent Helen Wood has been very helpful throughout the process.... Read more
22nd Apr 2022 (2 years ago)
F Perrotti
I have been helped by Jordan during the process of looking for a suitable house for myself. The guy was extremly helpfull and he soon understood what I was looking for and what my needs were. I highly suggest to ask for him when requiring their services!!! I could not be happier... Read more
19th Apr 2022 (2 years ago)
P Bhooma
Emily was good, friendly, punctual at the appointment and was in regular touch and answered all our queries promptly.... Read more
8th Apr 2022 (2 years ago)
J Knott
Helen Wood has been a great help while looking for our student house for the next academic year. We were sent options within our budget, and received a call back to check our thoughts on the property.
Helen was also willing to help us look for 4 bed houses after we were originally looking for 5.
Throughout the application process Helen has answered our questions promptly.
Thank you again Helen for helping us find the right student house for us!... Read more
5th Apr 2022 (2 years ago)
S Shahidullah
Excellent experience with Jordan Gibbs at this branch, from sending us videos of the property we wanted to rent all the way to stopping by the property after check-in already to help us with some things. He was very responsive, patient, and helpful throughout. ????????... Read more
Tenant
3rd Mar 2022 (2 years ago)
V Shannon
Helen was a great go to person in chancellors. Very helpful and accommodating.would definitely highly recommend Helen and chancellors.thank you helen... Read more
28th Feb 2022 (2 years ago)
A Roberts
Absolutely brilliant!
Jordan listened to what we wanted and came up with an almost perfect property and even sorted an out of hours viewing. Very happy and highly recommend.... Read more
23rd Feb 2022 (2 years ago)
D Chauhan

Very bad experience:
They could not provide me a single suggestion in almost one month despite the fact that I was ready to pay up to £1250. Although, they put me under great stress and made me believe that I can’t get any house below £1200 and can’t get less than 2 bedroom for family with a baby. It is because of them I did not search for less than 2 bedroom property for a long, assuming I can’t get that, which was incorrect.
Every time, I called them they said it is not in their area and they will send my details to other office. Once, I spent around 4-5 hours to fill a form to apply for a property whose result they never shared with me. I expressed my interest to view many properties but mostly I did not get a response because they already had many applications for that property.
Feedback for the agent to improve:
1.First, be transparent and responsive to the customers. If there are many applications for some property then convey that to the customers instead of keeping quite. Reply each email/call.
2.You have multiple offices in Oxford and you have advantage so use that to help the customers and not for torturing them. There is no communication (at least customer oriented) between your different branches. Your people just pass responsibility to other branches. For example, I called several times to show interest in some property then I was told that that property is not in their area. First, they should help the customers instead of passing on the things. Secondly, give the customer options available with you (customer might get interested in property available with you) instead of getting rid of them.... Read more
15th Feb 2022 (2 years ago)
H Coakley
Excellent and faultless service from Helen Wood in the lettings dept. Helen is extremely professional, friendly and quite frankly the best agent we have come across whilst searching for our new home. Thank you Helen!... Read more
12th Feb 2022 (3 years ago)
A Carter
Good communication & service.... Read more
10th Feb 2022 (3 years ago)
S Wagh
Jordan at Chancellors has been excellent to work with. Jordan was knowledgeable, able to answer all my questions and was very quick in follow ups. He went over and above to deal with all my questions. I hope he get the recognition he deserves.... Read more
9th Feb 2022 (3 years ago)
G Ferrara
Lovely to have Helen from Chancellors assist on a to let property. We are signing off now and Helen provided a professional, sunny disposition to the viewings, and to the document/information requests. Prompt and ready from the start when she brought this offer to the table. Polite and accommodating when ironing out any awkwardness around the fine print and landlord/tenant negotiations; thank you Helen, can't wait to move in!... Read more
Tenant
7th Feb 2022 (3 years ago)
H Rogerson
Charlotte at Chancellors has been fantastic to work with. She kept a close eye on upcoming properties for us and really went above and beyond. Although we did not end up purchasing a property through Chancellors it was a real pleasure speaking and working with Charlotte throughout our house hunt.... Read more
3rd Feb 2022 (3 years ago)
S Harris
I was pushed to signing a contract with a huge minimum term length for the sale of my house and when I cancelled within the 14 day cooling off period I was charged administration fees. Avoid chancellors!... Read more
Seller
3rd Feb 2022 (3 years ago)
L Church
Dean was a fantastic help in sorting our student house. Really approachable and helpful, and great at sorting the process out as quickly as possible.... Read more
Tenant
1st Feb 2022 (3 years ago)
L Panda
After shifting from India to Oxford, I and my husband faced a lot of challenge to secure a rented house for ourselves until we had help from Chancellors. Jordan Gibbs made our house hunting quite easy and was helpful with the paperwork. We could finally get a house of our choice and are very happy with the support provided by Jordan and the Chancellors.... Read more
Tenant
29th Jan 2022 (3 years ago)
J Guo
Awesome service provided by Dean Smith. Very patient and kind.... Read more
20th Jan 2022 (3 years ago)
J Thomas
Worked with Dean Smith to find a home for myself and three friends. He got us the most incredible newly upgraded four bedroom in a great location and even managed to negotiate a few additions to the house. Couldn't have asked for a more responsive, professional, and sincere experience. Could not recommend Dean more highly.... Read more
Tenant
20th Dec 2021 (3 years ago)
willbartrip
We worked with Charlotte from the Oxford office, having only been in this office for a few months, Charlotte was knowledgeable, able to answer all our questions, friendly and accommodating to all our requests for viewing sand follow ups. Whenever we had phone or emails questions these were she went over and above to deal with them, I hope she gets the recognition she deserves.... Read more
20th Dec 2021 (3 years ago)
T Firkins
Professional service, very helpful when came to signing the agreement... Read more
Tenant
13th Dec 2021 (3 years ago)
E Fernández
We were looking for a property to buy and Charlotte Willey has been the most knowledgeable, kind, efficient and helpful of all the state agents we came across. Thank you so much and keep up the good work!... Read more
Buyer
12th Dec 2021 (3 years ago)
H M
Been fortunate enough to deal with Jordan so far. Spoke with Helen today and was shocked by how rude and unprofessional she was. Not known any customer service or sales professional be so awful... Read more
6th Dec 2021 (3 years ago)
A Whittaker
Finding somewhere to buy in Oxford with limited budget is not easy, but Ella was endlessly patient and thoughtful, which was such a huge help.... Read more
Buyer
2nd Dec 2021 (3 years ago)
P Z
Good experience overall, despite a not so simple transaction process. Ella, who dealt with my case primarily, displayed great professionalism and was always very friendly and on the job. Thanks very much!... Read more
2nd Dec 2021 (3 years ago)
A Mecham
Update: since writing this review Chancellors home office has reached out to me to try to amend the problems and hopefully prevent them from happening again. I still believe you are better off working directly landlord to tenant, but perhaps your experience with chancellors will be better than mine.
Original post: You are so much better off to work directly with a landlord. Chancellor's is slow to respond, not very helpful, and uses template rental contracts that may or may not apply to your property. Avoid any miscommunications and delays by working directly with a landlord/tenant.... Read more
Tenant
2nd Dec 2021 (3 years ago)
M Cross
House on the market at 16:00, first offer before 17:00 and after several other offers the following day, the property is now under offer.
So, an anticipated 2-3 week process took less that 48 hours, we are very impressed.
Alex and his Team have been exceptional, I also add that to the extended Team within Chancellors that have also assisted in this whole process.
And a. Dry special mention to Ellanor for all her efforts to coordinate everything and keep me sane.... Read more
Seller
2nd Dec 2021 (3 years ago)
P Singh
I recently exchanged on a property. Jake has been fantastic all through the process - from viewing to completion, very much appreciate his efforts.... Read more
Buyer
26th Nov 2021 (3 years ago)
K Holloway
Alex and all those I have dealt with at Chancellors have been brilliant from start to finish. It had been a difficult sale due to personal issues but all had been professional, supportive and kind and helped make the whole process as easy and as smooth as it could be under the circumstances.... Read more
Seller
25th Nov 2021 (3 years ago)
N Stanek
Always helpful and accommodating- lovely team.... Read more
24th Nov 2021 (3 years ago)
S MC
Charlotte Wiley has been such an asset to us. Really pleased with the communication and advice we have received from us. Helped us sell quickly and at the price we needed. Also been so lovely to deal with when booking viewings etc and really felt like she’s had our best interests throughout the whole process. Thanks Charlotte!... Read more
Seller
22nd Nov 2021 (3 years ago)
R Brown
Ella has been fantastic since we put our property on the market with Chancellors with regular updates & the frist 2 people that came to view our property both made an offer to which we accepted the second one. She has been ver professional throughout.... Read more
Seller
22nd Nov 2021 (3 years ago)
R Walker
Chancellors are helping with the sale of my flat, which has been a protracted and frustrating process (absolutely not Chancellors' fault). Ella has been my contact throughout, and her friendly, professional and capable approach has been much appreciated, and has made a difficult process much easier. I've really felt that she is on my side throughout. I recommend Chancellors from the seller's perspective.... Read more
Seller
17th Nov 2021 (3 years ago)
matt08988
I used the find a tenant service of Chancellors Cowley, Oxford branch and was very impressed with the service I was given. Pleasant and knowledgeable staff who provided me with great tenants. They made the process extremely easy for me, carrying viewings and helping with documentation, contracts and references etc. They kept me posted through the entire process which was extremely helpful. I will definitely be using Chancellors Cowley again, many thanks.... Read more
Landlord
14th Nov 2021 (3 years ago)
N harrison
excellent service - very close follow through and cheerful, engaging and professional. Particular praise for Ella who handled the sale with sassy professionalism, was smart and always on the ball... Read more
Seller
3rd Nov 2021 (3 years ago)
L fieldman
Ella and Alex have been brilliant. I can't thank them enough for their attention to detail and unfailing professionalism.... Read more
2nd Nov 2021 (3 years ago)
R Hall
As a buyer, I received excellent customer service from Ella at Chancellor's. Friendly, efficient, and always picks up the phone.... Read more
Buyer
2nd Nov 2021 (3 years ago)
R PALMER
Alex and Ella have been brilliant. Keeping me in the loop all the time, helpful and best of all they sold it!! Can't ask for much more -THANKS to them both!... Read more
Seller
5th Oct 2021 (3 years ago)
C Charles
Charlotte showed real professionalism when showing me round a prospective house purchase and again when viewing the property for a second time. It has been a pleasure dealing with her, it is early days in the purchasing process but I can at this stage recommend Charlotte at Chancellors East Oxford... Read more
3rd Oct 2021 (3 years ago)
S D
Rented with chancellor's for a year and had terrible service from the the entire time. Have no interest in renting from this branch again... Read more
Tenant
1st Sep 2021 (3 years ago)
N Gyamfi
Amazing food. Service was excellent. Delivery on time. Love love it... Read more
31st Aug 2021 (3 years ago)
A Groark
Charlotte was really helpful and knowledgable about the property.... Read more
29th Jul 2021 (3 years ago)
AR
I have a client that bought a property through this Branch of Chancellors and it was a horrible experience. The client was a first time buyer and they were put under immense pressure by the agents to complete ASAP especially when there was a lot of faffing in the beginning of the purchase. The agents constantly threatened that my client would lose out on the property if they did not keep chasing the solicitor, putting my client under extreme stress.... Read more
Buyer
12th Jul 2021 (3 years ago)
Lucy
A really great team who are supportive and helpful. I would definitely recommend them. Thank you... Read more
11th Jul 2021 (3 years ago)
J Lee
Jordan was fantastically professional and a great communicator. He dealt very well with all the administration of settling in the tenants. He dealt with the slight set-backs very quickly and I felt he provided a great level of customer service. All-in-all a great experience.... Read more
Landlord
8th Jul 2021 (3 years ago)
J Plummer
From initial meeting to completion I found Alex and his team to be professional and easy to work with. In addition, Alex took into account that I lived several hours away and assisted in everyway he could , and anticipated any challenges and sorted them without any asking . I could not have asked for better service.... Read more
2nd Jul 2021 (3 years ago)
W Stephenson
I have just completed the purchase of a property being marketed by Chancellors - East Oxford. This proved protracted and very drawn out, however I found Ellanor Jones very helpful and responsive in helping get it over the line.
She was easy to get hold of and always returned my calls. She was very willing to help push things along and very co-operative and helpful in chasing the other side. I felt she got the big picture (getting the deal done) and recognised the need to move at pace. If only the lawyers had the same approach..
She has a friendly and calm professional manner; much appreciated. In my professional career (retired Chartered Surveyor), I have instructed and managed a large number of agents over the years. I know a good one when I see one. Well done and thank you.... Read more
Buyer
28th Jun 2021 (3 years ago)
R George
Excellent service from Ella who went above and beyond to get my sale competed - definitely recommended.... Read more
Seller
27th Jun 2021 (3 years ago)
J dee
Honestly, Chancellors Group of Estate Agents, what will it take? Make this property a liveable home! Shame on you. There's no reason roof leaks, mould and broken ovens and fridges should take so long to fix. If the landlord won't authorise, Ditch them. They're dragging you through the mud.... Read more
Tenant
17th Jun 2021 (3 years ago)
S Xhetan
Great agency, George has been very kind helpful... Read more
10th Jun 2021 (3 years ago)
N Pantic
Very pleased with the whole service especially George who dealt with our sale. He was very efficient and professional at all times, no problem was too big or too small to deal with. Thank you George.... Read more
Seller
10th Jun 2021 (3 years ago)
A O
This agency has been known to discriminate against renters just because they are in receipt of Universal Credit - disgusting.... Read more
Tenant
8th Jun 2021 (3 years ago)
T Bhopalwala
Although I didn't have a very good experience from Chancellors from other locations, but the Oxford Chancellors proved me wrong. Especially George Courtney-Cramp. He is very helpful and enthusiastic. And more importantly always kept in touch and kept me abreast with the property updates :) Thank You George.... Read more
29th May 2021 (3 years ago)
J Conde
I felt safe in the hands of Alex Dimopoulos and the rest of the Chancellors team in this East Oxford branch. The house was sold in no time at a good price, and Alex helped a lot when the sale seemed to stall. I think they are unquestionably the best option when it comes to estate agents in East Oxford. Effective, friendly, very professional.... Read more
Seller
28th May 2021 (3 years ago)
C M
Absolutely have loved dealing with George from the Cowley branch who has provided us with a brilliant professional and honest service from the start until now. Nothing is too small or too big to ask for. He has been very patient with helping us with our search and is always open to questions and sharing his advice. Thank you so much. Overall a brilliant agency compared to most we have dealt with in Oxford.... Read more
25th May 2021 (3 years ago)
P P
I would usually not recommend Chancellors (especially the Headington branch) however we recently purchased a new property through the Chancellors - East Oxford branch in Cowley and we were quite pleased with the experienced. The Agent George C. was very polite, responsive and professional with good and non-pushy follow ups all the way during the process. I would certainly recommend them.... Read more
Buyer
25th May 2021 (3 years ago)
P Villiers
We have recently had our offer accepted on a house in East Oxford. Our agent, Ella (Ellanor) was fantastic throughout the process. She alerted us to properties that suited our requirements, she was efficient, friendly and helpful throughout. Ella went beyond that process and also helped to arrange further viewings with the seller so that we could familiarise ourselves with things that would require attention and start planning our move. Based on our experience we can highly recommend Ella as a super agent to work with.... Read more
Buyer
25th May 2021 (3 years ago)
K Helby
I would like to thank the team at Chancellors for their fantastic support selling my property in Littlemore, I can't recommend them enough.
From Ella's well timed check-in call in March when I was toying with the idea of selling, to Alex's valuation, getting it on the market and completing the sale in 2 months, the whole process has been a whirlwind and they've been there to talk me through every step.
They had a good pipeline of potential buyers lined up before the house even went online, and the speed of my sale shows how good they are connecting the right buyers to the right house.
I was super worried due to the complexities of viewing during covid and house cats but Ella was fab, she put my mind at ease and was really respectful on visits. That coupled with her excellent customer service, she's a real asset to Chancellors.
Alex was more than fab too. Anyway, lots of words to say, 5 stars I would really recommend them.... Read more
Seller
24th May 2021 (3 years ago)
A Kinley-Jones
A few years ago, I posted this review:
"Ciara was so so helpful and totally understanding when we were struggling with the house-buying process. She went out of her way to get answers to our questions and make sure we had everything we needed. Thanks!"
Unfortunately, this year we have had the worst time with Chancellors. They have repeatedly badgered us to do business with them, despite repeated requests to leave us alone. They shared our contact details among several different offices, but failed to let them know we wanted removing from their contact lists when we said so.... Read more
27th Apr 2021 (3 years ago)
E Moodey
Ella was so helpful and no question was too difficult for her to find an answer.... Read more
12th Apr 2021 (3 years ago)
F Akram
UPDATE 29/03/2021: So after being forced to pay this money which can only be classed as theft, I get an e mail from credit control saying I owe the money again! I warn everyone, this branch is as shady as they come. I was lied to and scammed out of £350 and so will you be. WARNING, these people can not be trusted , we were told no credit checks will be carried out by an agent in the flesh and again on the web chat but now they are trying to steal almost £400 from me! Opening a complaint with PRS as one has to wonder how many other people have they stolen or attempted to steal from? Case ongoing and will update but approach at your own peril... Read more
Tenant
29th Mar 2021 (3 years ago)
S Bhatti
Good customer service and nice staff... Read more
23rd Feb 2021 (3 years ago)
S Ben
Ellanor Jones at Chancellors Oxford has been brilliant while we were trying to buy a house. She was so efficient, helpful and responsive whenever we needed her. Despite the difficult covid19 situation, Ellanor did her very best to organise the home viewings for us, even on the same day of our enquiry. She was always enthusiastic and gave an outstanding service. We thank her for her professionalism and patience.... Read more
Buyer
28th Jan 2021 (4 years ago)
S Davies
I have to say the whole team at Chancellors but especially Ellanor Jones has been fantastic.
Every detail of selling my house was thoroughly explained and treated in a professional manor.
Ellanor was always on hand to help with any questions and conducted any viewing expertly insuring any buyers were made fully aware of all the details of my property.... Read more
Seller
25th Jan 2021 (4 years ago)
L Taylor
I would wholeheartedly recommend Alex, George and the sales team at Chancellors, East Oxford. They gave me a top rate service from the day I decided to sell my house to the final completion date. They guided me through step by step, explaining details, and breaking down the house selling jargon. They were responsive to my enquiries and kept the momentum up throughout the process, calling me frequently to update me, and putting pressure on outside agencies to get jobs done. Their down to earth approach was reassuring and I was comfortable to deal with the whole team every step of the way.... Read more
Seller
17th Jan 2021 (4 years ago)
R Reville
We have just had an offer accepted on a wonderful house, ably facilitated by George and Ella at Chancellors. We are very pleased with the service so far and we look forward to carrying this purchase through to completion with them.... Read more
Buyer
14th Jan 2021 (4 years ago)
K Bell
Really friendly and professional team. Would highly recommend.... Read more
11th Jan 2021 (4 years ago)
M Todd
Very helpful and efficient in arranging and carrying out viewing of a property.... Read more
7th Jan 2021 (4 years ago)
A Nunn
We sold our house through Chancellors in East Oxford. The service from the team from Day One was outstanding. We received feedback and insights from every viewing, were kept constantly updated, the team had loads of ideas to promote the house, every commitment the team made was delivered ahead of time. We achieved the price we were looking for on our house and the team then supported us with a tricky move process that followed. I would not hesitate to recommend Chancellors to anyone looking to sell their home.... Read more
Seller
6th Jan 2021 (4 years ago)
My experience was very bad, once they had me signed up i was passed on to one of their sales team who had only one objective and that was to reduce the price to be quite honest i dont believe he could sell.water in a desert. They never answed thier phone first time and used an answering service. I have never had such a negative experience with any agent before. For my own benefit i have had an independent valuation done since my agreement term ended and the value was put at £100,000 more than what was their latest suggestion.My advice would be if selling find an other agent.... Read more
Seller
31st Dec 2020 (4 years ago)
H MB

We were involved with Chancellors for 2 years as tenants in a student house share. I would strongly discourage any students in Oxford to rent via this agency.
Communication for e.g. repairs was highly difficult with this agency. The agents were not very responsive via email. Despite notifying them several times that my preferred method of communication is email they called me many times, sometimes several times a day to just double check or confirm something. As PhD student I work in a laboratory and do not always have service or can answer. If you then miss the call, you will be looped through queues to headquarters etc. to hopefully at some point speak to an agent, but you will need to try several times often. At some point we stopped communicating via them and only directly with the landlord, as it was quicker and easier.
Often there are miscommunications within the agency, for instance we are still getting arrears reminders months after we moved out, despite having confirmed we payed the sum months ago. For some reason we also did not have a tenancy contract (only periodic extensions) in our second year living there and our landlord when asked did not know about this.
When we moved in the property was "professionally cleaned" but not clean at all. A decent agency will automatically share the move in report with you and give you the opportunity to agree or disagree to the noted state of the property. This is not their lawful obligation as far as I am aware, but they skipped this step which caused us quite a headache when we moved out. At some point in the tenancy they lost their set of keys and we had to make new ones for them. Overall I had the feeling they were only interested in making the landlord happy, and have minimum work with us while maximising the money to get out of us. (I guess that is the business model of lettings agencies as they are payed by the landlords, but it doesn't need to be quite so obvious.)
Again, I would strongly recommend to rent from a different agency, esp. as a student in Oxford.... Read more
Tenant
15th Dec 2020 (4 years ago)
B Urtz
Still waiting for a response... Read more
23rd Nov 2020 (4 years ago)
J Glover
When our shower stopped working was told by an agent « just take a bath, as long as you have a means to wash it’s not our responsibility to fix it. » We ended up showering in our local gym as a result. They will hound you with incessant calls and bombard you with emails for anything they need, but if you as a tentant require assistance, don’t expect a quick response, if any at all. Really horrendous service and experience as a client, would avoid at all costs.... Read more
Tenant
16th Nov 2020 (4 years ago)
M Aitken
Jordan Gibbs delivered a first rate service and found a tenant for my flat within one day of the property coming to market! The transition into the new tenancy was smooth and professional. I was kept up to date every step of the way and felt hugely supported as a client. Thank you Jordan!... Read more
Landlord
2nd Nov 2020 (4 years ago)
I Bourton
Our house had been on the market with two other estate agents and we got very little interest. We engaged Chancellors following a meeting with Alex the manager. Within days we had viewings lined up and started to get feedback and eventually an offer at the asking price. This later fell through but they then started again and the first week there were four viewings and another offer. Chancellors did what the other agents couldn’t they fulfilled our wish to sell our house of 40 years.... Read more
Seller
9th Oct 2020 (4 years ago)
M Rodger
We chose chancellors to sell our home as we were impressed with the honesty in the valuation they gave us. We then had Eleanor Jones as our main contact during the selling process and cannot praise her enough for her professional and honest attitude during the whole process. We were communicated to on every aspect and if Eleanor was unavailable she would ensure Jame's or George kept us up to date. We found all the staff we had contact with in chancellors East Oxford, were nothing but professional and courteous both with ourselves and the prospective buyers of our property. We would definitely recommend and use again if we ever needed to in the future.... Read more
Seller
8th Oct 2020 (4 years ago)
V Mackenzie-Orr
I would just like to take a moment to express my thanks to Chancellors. I have been very happy and satisfied with the service provided from Chancellors. I booked in my valuation with Ella who was very polite, knowledgeable and very understanding of my difficult situation when it came to valuing my property but also selling it the property. I have then had constant updates and reassurance from the rest of the team. I will be doing further business with the company in the future.... Read more
Seller
8th Oct 2020 (4 years ago)
D Giddins
I have recently rented a property through the East Oxford branch and I have to say, they were fantastic. From start to finish they were really professional and made the whole experience, which could have been stressful, very pleasant. I spoke with Helen Wood who listened to me from start to finish, which is something I value as my requirements were specific. She showed me a range of properties which were all suited to me and didn't stray from the requirements. The main thing that stood out for me was how responsive she was which I found hard to find with other agents. I have been in the property a while and touch wood, nothing has gone wrong yet but I know I can count on Chancellors to sort them out straight away.... Read more
Tenant
7th Oct 2020 (4 years ago)
J varney
As a first time renter I found the prospect of finding a property daunting, I had heard all the horror stories on the Oxford housing market and was doubting whether I would be able to find a suitable property. I approached Chancellors and was impressed with how attentive they were, I spoke with Adam and he showed me a wide range of properties and gave me honest recommendations on what would suit my needs. I still needed time before I could move in but Adam understood this and would frequently update me on which properties had been added or removed. We've been in the property a while now and I can say how impressed I am with the aftercare, through no ones fault our shower malfunctioned but this was fixed the next day all arranged through chancellors, I would thoroughly recommend them to any house hunter in Oxford.... Read more
Tenant
7th Oct 2020 (4 years ago)
J Bryan
WORST ESTATE AGENT EVER!!!
COMPLETELY & UTTER UNPROFESSIONAL SALES TEAM, EXTREMELY RUDE & ABRUPT STAFF.
VENDORS - IF YOU THINK WHY YOUR PROPERTY IS NOT SELLING OR HAVING TO MAKE FURTHER REDUCTIONS TO SELL YOUR PROPERTY...CHANGE ESTATE AGENT TO A PROFESSIONAL ONE & YOU COULD SELL YOUR PROPERTY TO LOADS OF FIRST TIME BUYERS LIKE MYSELF.
PLS READ THE LAST 3 RECENT FEEDBACKS LEFT BY THEIR OWN CUSTOMERS,THE REST IS SELF EXPLANATORY!!!
I'M EVEN FORCED TO GIVE 1 STAR TO LEAVE THIS FEEDBACK... DON'T EVEN THINK THEY'RE WORTH EVEN THAT!... Read more
Buyer
2nd Oct 2020 (4 years ago)
S Fitzpatrick
The sheer incompetence of Chancellors is breathtaking. It's took them over a month after our move in date to send us a contract, and a year later when it was time to move out, it took them over a month to send us our full deposit back (minus an admin fee??). Our landlord got so sick of Chancellors constant fees for nothing in return, he decided to ditch them and go private. If we encountered any problems with the property or appliances, we contacted the landlord directly as talking to Chancellors was like talking to a brick wall and would probably result in some sort of admin fee.
To summerize.... avoid. There are plenty of other letting agencies in Oxford.... Read more
Tenant
14th Aug 2020 (4 years ago)
M Hailstone
Exactly the same as Ines W. Helpful up until the point of signing rental agreement, after that extremely difficult to get them to even respond to problems with the property.... Read more
Tenant
30th Jul 2020 (4 years ago)
C Stuff
I was looking for a small rental property in Oxford and was keen to move to the area. When I contacted Chancellors I spoke to Jordan, he was extremely helpful, honest, and provided lots of useful advice about the properties they had for rent, and other general information about the area. In the end I actually ended up renting a property through another agent as Chancellors didn't have what I was looking for at the time. This aside, as the overall customer experience from Jordan was so good, I felt it was necessary to leave a positive review.... Read more
3rd Mar 2020 (4 years ago)
A AndreyA
I have been working with Chancellors East Oxford branch for nearly five years now managing three different properties. Throughout this time the service has been consistently excellent. The communication has always been clear, prompt and professional. The best thing is the personalised approach, which I haven't come across at other estate agents in Oxford.... Read more
Landlord
18th Feb 2020 (4 years ago)
D Murphy
My experience with Chancellors Team East Oxford is that of total professionalism and efficiency... I highly recommend them. Diane M... Read more
18th Feb 2020 (4 years ago)
I W

Pretty poor experience. They are good when it comes to showing you the property, once you are a tenant with them, you suddenly become more a nuisance than a customer to them. They are really disorganized and unhelpful when it comes to responding to issues, you better go directly to Chancellors website and use their chat function than hoping to wait for a response from Oxford team when something needs fixing. From day 1 we constantly chased them for all kinds of things.
A week before we moved out, they arranged for an electricity check without telling us and suddenly the electrician was in our house as he had a key. Not cool.
The house we were renting was put on the market and the sales team was also not great with us. We constantly had to ask them to take their shoes off when they had viewings with potential buyers, and they kept walking over our light floors with wet shoes regardless. How many times do you have to ask for a common courtesy?? Once they locked us out of the house when they had a viewing by locking a faulty lock (which we had flagged to Chancellors ages ago), and we had to call a locksmith, of course they refused to cover the cost.
We waited 2.5 months to get our deposit back and had to chase so many times until they finally released it.
And even AFTER we moved out they still called us to arrange viewings!!
They even called us once about a house we had lived in years ago! come on tidy up your data base!!
Completely useless unfortunately.... Read more
Tenant
13th Feb 2020 (4 years ago)
B Kovacs
I definitely do not recommend wasting your time here. Agents clearly do not follow the professional conducts and treat you extremely rude. Important details were hidden till very last minute. I would only recommend to avoid them at all cost.... Read more
7th Jan 2020 (5 years ago)
R Guida
They didn't help when needed. Wouldn't work with them ever again. They charge comission for nothing. The team has very bad communication, you arrange something with one of them and they call hundred of times asking the same thing...... Read more
2nd Jan 2020 (5 years ago)
F Evans
Anyone looking to rent in East Oxford - do not use this branch. We found our house in an unclean state, and full of previous tenants’ belongings. We’ve been back and forth now our tenancy has ended and we’re still finding problem after problem. They’re withholding money from us, and don’t understand what it means to be a professional estate agents. Avoid this branch. It’s not worth the aggravation!... Read more
Tenant
13th Nov 2019 (5 years ago)
Andy
Dealing with them has been a bad experience. Landlords beware of their sole letting agency clause and go elsewhere before you find yourself counting the days till you can tell them to get lost.... Read more
Landlord
1st Nov 2019 (5 years ago)
F O'Connell
Had a terrible experience with Chancellor's. The costumer service and organisation was terrible. Not to mention the flat was left in a extremely bad way when we moved in! Would advise people not to use their services. Disappointed is an understatement!... Read more
Tenant
12th Jul 2019 (5 years ago)
P Mahalakshmi
Their staff should really learn how to deal with people from different backgrounds rather than showing their attitudes on phone.... Read more
4th Jun 2019 (5 years ago)
C Caines
Sam Bishop brings a dynamic, pro-active professionalism to his role and is a great compliment to the Chancellors team. He connects with potential buyers and listens to their needs and shares his insights on the market. We found we could build a clear communication with Sam about what was happening in the market and he always spent time returning calls and emails. He stayed in touch and always kept us front-of-mind. It's this type of rare but essential attention that helps buyers and vendors connect to insure both parties get the result they want.... Read more
2nd Aug 2018 (6 years ago)
T Charles
Its been a complete joy to work with Samuel Bishop at the East Oxford Branch of Chancellors. I came into the office with very specific requirements regarding the kind of property I was looking for and he has delivered on point! His manner, enthusiasm and commitment to finding me the right house has been fantastic.... Read more
18th Jul 2018 (6 years ago)
M boddy
Had a great experience dealing with Sam at chancellors. He was really helpful showed me lots of relevant properties helping me with the buying process.... Read more
Buyer
28th Jun 2018 (6 years ago)
T Robertson
Solid experience and courteous service both by phone and in person, very helpful in finding appropriate properties and forthright and honest. Would recommend.... Read more
18th Jun 2018 (6 years ago)
L Ambrose
I've had a really positive experience with Chancellors while purchasing my first property. In particular, Jay Sarbatta has been invaluable throughout the whole process; he has kept me constantly informed of progress by phone/email and always responds quickly when I've asked him questions. As a first-time buyer, his level of attentiveness, combined with a friendly, professional and knowledgeable approach, has been greatly appreciated throughout the process.... Read more
Buyer
21st Mar 2018 (6 years ago)
C
Please avoid at all costs!!!!
Almost 6 months after moving out of a rented property we are still fighting to get part of our deposit back.
We had to constantly chase for updates to find out what was going on, every time we called the person dealing with it was not in the office and apparently no one else was able to find out what the situation was!
Here is a suggestion! Why don't you use some of the money you get from ridiculous admin fees to invest into some sort of software where employees can log and update all the ongoing cases so that anyone can pick it up and provide updates when needed?!
All these delays meant that we went past the 3 months needed in order to log a claim with the TDS, a limitation we "conveniently" found out about after the deadline had passed!
Words can't really describe the stress, frustration and amount of time we have wasted because of the way our end of tenancy has been dealt with.
Utterly appalling!!!... Read more
Tenant
9th Jan 2018 (7 years ago)
D B
The level of service provided to tenants is somewhere between incompetence and negligence.
Not only did every issue in the flat take a long time to get resolved, it took multiple chases (phone and email) to get an initial response.
At the point of checkout, it took 20+ days to get the inventory report and another 20+ days to get an initial claim from the landlord. These timescales were after multiple emails and left messages chasing with no replies and failing to call back. The person dealing with tenants was never in the office and always promised to call back but only did so once in many months of chasing and requesting a call back.
The delays caused by them forced us to go to court to fight for our deposit back because the TDS will only help if you make a claim within 3 months.
Avoid if possible, and if not, record everything as evidence like we have... you'll need it in court!... Read more
Tenant
9th Jan 2018 (7 years ago)
A Evans
Amazing service from Ben, very friendly and helpful! Would reccomend to anyone.... Read more
13th Dec 2017 (7 years ago)
L Reis
If you talk to the right people can be very useful... The problem is not everyone has the same knowledge or will to help...... Read more
5th Dec 2017 (7 years ago)
J Throup
Ben was very helpful assisting us in our property search, even though we didn't end up taking the property.... Read more
24th Nov 2017 (7 years ago)
M Patrick-Smith
Robyn was incredibly helpful throughout the process of looking for my first house. While I have now had an offer accepted via a different agency, I would definitely use Chancellors in the future to sell a property. Robyn was very accommodating of all of my requests and made what could have been a stressful process much easier.... Read more
17th Nov 2017 (7 years ago)
S trinder
Sold my house with chancellors very pleased with the service provided by the team, with special thanks to Robyn drewett for all her hard work during the sale of our property. Many thanks the trinder family... Read more
Seller
14th Nov 2017 (7 years ago)
S Ann
Great service and Benjamin Stevens was so polite and helpful on viewings.... Read more
13th Nov 2017 (7 years ago)
M B
Benjamin has helped us find a great house, but due to external circumstances relating to the landlord, we couldn't take the house anymore. I just want to thank Benjamin for his great work in sorting out everything very fairly and quickly - without any hassle! I highly recommend him and would definitely look for him next time i move.... Read more
10th Nov 2017 (7 years ago)
G J.
I had a fantastic experience with Amelia George, an agent with the East Oxford branch of Chancellors. She was extremely communicative and helpful, going out of her way to provide me with extra photos and video of the property since I am abroad. Very happy with my experience.... Read more
6th Nov 2017 (7 years ago)
H Forrest
Ben has been brilliant while we have rented a property in Oxford. He is very polite and always quick to give a call back if we is unable to answer the phone (unlike our previous Chancellors estate agent!) Thank you very much!... Read more
Tenant
2nd Nov 2017 (7 years ago)
J Harris
This is our first time in many years with Chancellors and we were impressed with their professionalism. Special thanks to Ben, Leona and Nathan for the work they have done in finding us good tenants. We will recommend you.... Read more
Landlord
1st Nov 2017 (7 years ago)
G Mau
Me and my family realy thank you to Benjamin Steven Marla he is Senior Lettings Negiotiator. He is realy kindly and friendly, he help us quickly to fix all the situations about our new property. He gave us excellent service, he explained everything to us about our new property and he is doing an excellent job. Onc again thanks Ben...... Read more
Tenant
25th Oct 2017 (7 years ago)
A Lai
I've had the pleasure of dealing with Mr. Emrah Cetinkaya from Chancellors East Oxford Branch. Emrah exhibits great attention to detail and is always very prompt to respond to emails and phone calls. Emrah is also a great sales person and offers solid and honest advice clients and customers alike. Emrah is also good at keeping up to speed with everything and I strongly recommend Emrah at Chancellors East Oxford!... Read more
25th Oct 2017 (7 years ago)
M Bacik

We tried letting a property through Chancellors as they look after majority of the properties in the Oxford area but our experience dealing with their staff was so poor we have decided to move to a different town entirely.
They are generally polite and friendly but possibly the most disorganised bunch I ever came across. A typical interaction with Chancellors goes something like this: A Chancellors employee sends us an e-mail and leaves several voice-mails claiming he has found the perfect property for us and we should call him back immediately. We call back and he has no idea who we are or what the property was. We explain once again what we are looking for and he promises to be in touch. Same voice-mail a week later. We call back, the guy doesn't pick up his phone and nobody at the office has any idea where he is or what property he wanted to offer us since he didn't enter anything on the system. After several weeks of trying to get hold of someone to tell us what is going we manage to arrange a viewing for a few properties only to find out on the day that they don't actually have keys for about a third of them so we won't be able to see them. We didn't try to contact them again after that.... Read more
Landlord
24th Oct 2017 (7 years ago)
J Atkin
Robyn recently showed us a house that we ended up having an offer accepted on. She tenaciously stewarded us through the offer process and was (and still is) on hand for any queries that we might have. We were made to feel comfortable and at ease by Robyn at all times through her knowledge, sense of humour and friendliness. I am convinced that she could sell shoes to Kurt Geiger.
The whole buying process through Chancellors, at the point we are at, has been very simple and I would recommend.... Read more
Buyer
24th Oct 2017 (7 years ago)
L Kamwang
I was very impress with Robyn Drewett she was helpful , sympathy with homor very polite talented girl she was always available for my queries ! also I got some good advice which made me more happy ! I want to thanks Robin for your help keep like as you are! thank you wool team !... Read more
24th Oct 2017 (7 years ago)
R Everett
The service provided to me at Chancellors Oxford was impeccable. Diligent, friendly and polite staff with excellent customer service. Hats off to Ben who worked tirelessly on our behalf to find the perfect home.... Read more
11th Oct 2017 (7 years ago)
S Puntis
We met a lot of estate agents whilst looking to buy our first house. The Chancellors Cowley Road staff, and Emrah in particular, were by far the best we dealt with. He was always quick to respond to our (many) questions and phone calls, was personable, and was helpful without being pushy or overselling the houses. It was a huge difference compared to the other estate agents we dealt with and made the whole process a lot less stressful. We will definitely use them again when we're looking to move in the future.... Read more
Buyer
29th Sep 2017 (7 years ago)
C Simms
Joe Worsell provided an excellent service and support for the recent sale of our house. He is calm, professional, knowledgeable, always contactable and supportive. He manages a very enthusiastic team carefully and confidently. All of whom were helpful, but I need to give special mention Robyn Drewett as she showed real interest in us and our property and had amazing enthusiasm and tenacity and is a pleasure to work with.... Read more
Seller
8th Sep 2017 (7 years ago)
H Thomas
Extremely poor service for tenants - very unresponsive and messed up our contract several times. I really can't understand why they don't have more effective processes. They still hadn't sent us a contract on the day before moving house, so needed to go directly to the landlord and arrange with him to move into the house. It's now one week later and we've not been given a mutually signed contract even though the landlord has signed one.
They're a friendly bunch though, and they have at no point been rude.
My house's landlord - 10/10
Chancellors letting agency - 2/10... Read more
Tenant
8th Sep 2017 (7 years ago)
S Lim
Robyn has been very quick to respond to my queries and efficient in handling property viewings.... Read more
6th Sep 2017 (7 years ago)
K Wang
I think this is the best agency in Oxford... Read more
6th Sep 2017 (7 years ago)
H Trinder
Robyn Drewett from the cowley branch has been so helpful throughout the whole process. The communication is faultless keeping in contact every week to touch base, very friendly, approachable lady. Credit to Chancellors. Thanks again Robyn.... Read more
1st Sep 2017 (7 years ago)
D Morgan
This is a review for the 1st class service Hussain gave me personally when purchasing a house at Little more , Oxford.
Superb service... Read more
Buyer
18th Aug 2017 (7 years ago)
S Woodward
Both Jay and Joe have made the process seamless!... Read more
17th Aug 2017 (7 years ago)
Rob
Our experience of all the staff at Chancellors East Oxford was excellent. In particular, Hassan H personally brought a property to our attention which we later purchased. He remained attentive and helpful throughout the process.... Read more
Buyer
15th Aug 2017 (7 years ago)
W Ahmed
Robyn was absolutely fantastic during our purchase of property near holloway. The process was quick and very efficient and she was always available to answer any questions! Fantastic service Thank you Robyn!... Read more
Buyer
11th Aug 2017 (7 years ago)
K Ponting
Robyn Drewett was a very helpful and honest staff member and communicated effectively and efficiently with me - Thank you... Read more
8th Aug 2017 (7 years ago)
R Ravindran
Chancellors have been fantastic in communication and efficiency throughout the sales process. I am particularly grateful to Emrah who was an excellent member of the team and took the time to make sure that all my questions were answered. He is punctual and reliable and I am grateful for his help with finding my ideal property. Many thanks... Read more
Buyer
8th Aug 2017 (7 years ago)
C Hill
Great experience from start to finish, no complaints from me! Chancellors seem knowledgeable of the local market and were able to secure our sale after an unsuccessful 6 months on the market with another agent. I dealt with Emrah and he was thoroughly helpful throughout, providing me with updates before I asked and making sure that I had all of the information that I needed.... Read more
Seller
7th Aug 2017 (7 years ago)
V Shaw
Chancellors have provided me with an excellent service in selling my house, going well over and above.
In particular, Emrah has sorted out many details in my absence such as reading the meters and arranging fo rthe return of a router. Jay kept everything updated on RightMove and Nicole Puckett kept me up to date with everything that was going on when I was waiting to exchange.
a great service- highly recommended.... Read more
Seller
4th Aug 2017 (7 years ago)
T Hodgetts
My wife and I did not have a great deal of time to organise our business with Chancellors, but Andrew Y. could not have been more helpful, nor more efficient. He guided us through all the relevant paperwork, was extremely patient when we had yet another question for him and displayed a refreshing common sense throughout the whole process; definitely a 5 star service.... Read more
26th Jul 2017 (7 years ago)
M Gage
Professional, helpful service. Would use again.... Read more
25th Jul 2017 (7 years ago)
J Cuningham
My sales adviser Jay was very friendly and helpful in guiding me through the process of buying a new home. I would happily recommend Chancellors... Read more
Buyer
16th Jul 2017 (7 years ago)
J Shackell
Joe & his team really did do a great job for us & have a considerable edge over other agents in the area. A fully professional service... Read more
15th Jul 2017 (7 years ago)
N Nikolov
Excellent service. Jay was extremely helpful and answered all of our questions.... Read more
14th Jul 2017 (7 years ago)
D Ifill
Excellent and friendly service especially from Joe Worsell. Kept informed throughout the process.... Read more
6th Jul 2017 (7 years ago)
K Perveen
I would like to thank Joe and his team for providing a fantastic service in selling our property. Joe has been extremely helpful, friendly and professional throughout the process. My husband and I have been very pleased with the service and would highly recommend Joe and his team to everyone! Mrs S Zaman... Read more
Seller
3rd Jul 2017 (7 years ago)
A Smith
James has done a marvelous job helping me find a place. While we ultimately went with a private landlord, he and his team provided many different alternatives, and would always call when they found something meeting my specific criteria. I would definitely recommend their services.... Read more
30th Jun 2017 (7 years ago)
E Khatamzas
Joe and his team were absolutely amazing! As a first time seller and with the current market situation I was quite anxious but they made it all very easy. They were knowledgeable, trustworthy and very accommodating with all my special requests. I'm so grateful for all the extra effort they put into selling my house.... Read more
Seller
26th Jun 2017 (7 years ago)
L Wossnig
Sadly Chancellors, in particular Lorna, wasn't helpful at all. During the one year lease, the repairs were super delayed, hazardous things like mould was only removed with months delay and the overall service was extremely poor. I strongly recommend another office or other Management Company.... Read more
Tenant
14th Jun 2017 (7 years ago)
S Salt
Good service... Read more
6th Jun 2017 (7 years ago)
P Britton
One star seems generous, inept is a compliment, and customer service is non existent.
Needless to say, I would not recommend.... Read more
20th May 2017 (7 years ago)
L Pitcher
Jay and Mohumed were helpful, affable, and patient at all stages in my dealings with Chancellors. I had approached buying a property with trepidation, but they put my fears to rest. They were a model of good customer service. I would certainly use Chancellors again.... Read more
Buyer
17th May 2017 (7 years ago)
G Stefanini
Thanks to chancellors for the great support, but specially to Amy Needham, thank you very very much!! I have been looking for a house for 6 months in headington and it was getting very stressful because I have a dog and i know how difficult could be. But as soon as Amy contacted me and heard all my difficulties she helped straight away sending houses and organize viewing straight away!! again you have been brilliant!... Read more
16th May 2017 (7 years ago)
A Mishra
Jay Sarbatta has been an excellent connecting point at the Cowley office definitely one of the most supportive members of the team. On the whole I have been happy and satisfied with the whole process. The whole team has combined to produce the end result.... Read more
16th May 2017 (7 years ago)
A Kinley
I couldn't endorse the qualities of one of your sales negotiators, Robyn Drewett, highly enough. She has been thoroughly professional throughout, as well as in possession of the kind of personal qualities that could sell snow to an Eskimo. She inspires trust from the go, and if ever in the future I'd want to buy or sell anything, I shall look no further.... Read more
Seller
12th May 2017 (7 years ago)
S Johnson
Robyn’s help was invaluable in helping us find our first home! She showed us a number of properties in one day and was very knowledgeable about all the properties we saw. We found Robyn to be very professional and she clearly explained the process of house buying making us feel at ease, especially when we had many questions! Thank you Robyn!... Read more
Buyer
8th May 2017 (7 years ago)
R Thomas
Amy and James provided a fantastic service, and helped me meet the challenging timescales I had.... Read more
4th May 2017 (7 years ago)
M Acheson-Gray
Emrah has been excellent, so nice to deal with and nothing has been too much trouble. He has always got back to us quickly and has kept in regular contact during the purchase of our house.... Read more
Buyer
24th Apr 2017 (7 years ago)
S barrett
Welcoming and friendly James was great help ????????... Read more
22nd Mar 2017 (7 years ago)
J Bungay
So happy with Jay at Chancellors. From the first meeting to our last call of 'your offer has been accepted'. I have found him nothing but professional and trustworthy.
He understood what our expectations were to sell our property and to also find our new home.
Thank you Jay for the outstanding service.... Read more
Seller
2nd Mar 2017 (7 years ago)
P Pandolfo
Joe and his team provided excellent support in selling our house at a time when the market was difficult. We were impressed by the team's efficiency and good communications. We appreciated Joe's blend of calmness and - when needed - firmness. We would be happy to recommend Chancellors to other potential sellers in East Oxford. AW and PH... Read more
Seller
31st Jan 2017 (8 years ago)
M Baker
I'd like to make clear that i'm not a disgruntled tenant who lost their deposit. My experience in the property was great. Chancellors were slow to reply to any emails we sent in the build up to renting the property, never able to take calls and generally quick to avoid doing any work.
We asked for specific terms to be added to our contract, which they said was fine and approved. When it came to discussing this with the landlord, they'd had no communication about this and were very surprised. Fortunately the landlords honoured it, but it could have been very difficult for us.
Chancellors also phoned to see if we were interested in viewing the property that we were moving out.
So in short, terrible communication and customer service. But our flat and landlord was lovely.... Read more
Tenant
10th Oct 2016 (8 years ago)
N Jenkinson
Hats off to Chancellors - and especially Joe - for getting us through our long and "interesting" house sale!... Read more
Seller
12th Sep 2016 (8 years ago)
H Rai
Me and my wife are over the moon with the service provided by the Chancellors especially Jay Sarbatta who helped us all the way through from the beginning not only to the completion even after we are being well looked after. Really outstanding service. Highly recommended.... Read more
9th Aug 2016 (8 years ago)
H Spiker
Tristan was friendly and professional, and was able to be reassuring in a way that is very important during the inevitably stressful waiting period prospective tenants go through before moving in.... Read more
Tenant
20th Jul 2016 (8 years ago)
L Teixeira
Chancellors East Oxford - Nathan Tan
My partner and I have recently had the extreme pleasure of working with Nathan Tan from Chancellors East Oxford, a second time since moving to Oxford 3 years ago. Nathan is such an amazing person to deal with, very professional and always willing to go out of his way (on more than one occasion) to make sure we found our new home. Renting with dogs is always a challenge, but with Nathan at our side, the process was not stressful and in the end our needs and those of our dogs were met. I would recommend his service again and endorse his expertise as the best agent I have had the pleasure of working with. LMT - Oxford... Read more
Tenant
9th Jul 2016 (8 years ago)
qpinski4
Jay is very nice, polite and friendly guy! He really does his best to make his clients happy. So far our purchase experience is very good. Hope we could sucessfully complete with no issues.... Read more
Buyer
30th Jun 2016 (8 years ago)
T G
I'am very happy with the Chancellors on Cowley Road. Quick and and very professional advice. The whole process of sale went smoothly and I will use them in the future. Special thanks goes to Paul Dunford who was amazing, professional always available and answering the e-mails quickly.... Read more
Seller
27th Jun 2016 (8 years ago)
D Morrison
Jay has been thoroughly professional, warm and friendly throughout. He really made the difference. No request has been too much for him. First class service.... Read more
25th Jun 2016 (8 years ago)
I Goddard
Very impressed with the work of the whole Chancellors team in East Oxford. They had fantastic knowledge of the local market and were therefore able to market our house really well, enabling a quick sale at a price we were delighted with. The whole team were extremely professional and couldn't have been more helpful. We also bought our new house from them and they were great in helping arrange additional viewings. Estate agents sometimes get a bad reputation but we couldn't fault the work of the East Oxford team and would like to thank Joe, Paul and Ciara in particular for their work in helping us move.... Read more
Seller
6th May 2016 (8 years ago)
R suryavanshi
I highly recommend Ciara Flaherty. She did an excellent job!!! I am a first time buyer and put offer for the apartment which gone through initially fine at the day of final inspection and exchange I struggled with issues. I doubt we would have made it through the purchase without Ciara Flaherty of the East Oxford Branch. She chased everything up for us and stayed in constant communication, got on top of everything incredibly quickly and made what was becoming an incredibly painful and frustrating experience bearable. Thank you, Ciara!
you are a star!!!!!... Read more
Buyer
19th Apr 2016 (8 years ago)
M (MKRigs)
As I moved to Oxford from abroad, I was looking for a flat to rent near the city centre. It was then that I met with Amy Needham and Tristan Turton from the East Oxford Chancellors estate agents. In a few days they arranged some property viewings and when I finally decided to rent one, they really helped to set things up and to move in the new property in short time. Would like to recommend their services. I found the two agents very kind, efficient and really available to meet my needs.
Again thank you very much.... Read more
Tenant
15th Apr 2016 (8 years ago)
O Luliak
This agency listen to needs of people, especially east Oxford branch. I was in contact with Amy Needham and she is just great. Thank you for your time.... Read more
11th Apr 2016 (8 years ago)
F Trethewey
In looking to sell my house in East Oxford I visited various agents to obtain quotations. At Chancellors I encountered Joe Worsell who took me through the process quickly and clearly, and worked out a straightforward quotation on the spot. I was impressed with his professionalism and candour and decided to engage Chancellors as the sole agent in selling the property. An open day was arranged in short order and although it did not produce an immediate sale a steady trickle of viewings eventually produced an acceptable offer and the sale was concluded within four months of the initial conversation. Along the route Joe Worsell has been accessible to answer queries that have arisen, and the whole experience has felt as honest and pain-free as I could have wished.... Read more
Seller
10th Mar 2016 (8 years ago)
W HJ
I highly recommend Joe Worsell. He did an excellent job. My apartment sold for over the asking price within hours of being on the market.... Read more
Seller
17th Feb 2016 (8 years ago)
I Holt
Paul Dunford-Brown supported the sales process throughout and provided an excellent service.... Read more
24th Dec 2015 (9 years ago)
B Jones

A Dis-honest Property Management Team. I will never ever rent a property from Chancellors again and would advise anybody else to read the reason below before considering renting from Chancellors.
We have recently moved out of a 2 bed flat in oxford. During our tenancy, we had a few shelves, a towel rail and a mirror professionally fitted on the wall. When the new tenant came to view the property, she specifically requested that the above items remain fitted as the property needed them. Because of this request, we contacted the Chancellors property management team over 5 weeks prior to the end of our Tenancy. We explained the situation and received permission for the items to remain. Once we had left the property, we received a claim for £220 off our deposit to cover the removal of the aforementioned items. Once i phoned the Property management Team to discuss, they admitted that we had discussions about the items and that we had discussed it well in advance. I was assured that I would receive a response, however, I was left waiting day after day for any additional information. after numerous phonecalls (which were like talking to a brick wall), I began to become very frustrated so threatened to open a dispute with TDS and leave a negative review. Finally (after weeks of complaining and logging my dispute with TDS), I received confirmation from chancellors head office stating that the disputed amount will be returned in full. Because of this, I have given Chancellors 2 star instead of 1, however, I wasted a vast amount of my time because of the dishonesty and disorganization of the property management team.... Read more
Tenant
24th Nov 2015 (9 years ago)
E G
I have just completed on a house via Chancellors East Oxford. It certainly wouldn't have happened without Paul Dunford-Brown going the extra mile. Paul is an excellent communicator and kept us up-to-date throughout the process. When an initial offer fell through, he was in touch to let us know that he would find us what we were looking for. He was professional and efficient whilst also showing that he cared and wanted to achieve the best result for both the buyer and vendor. A very positive experience which resulted in us buying a house that we had our hearts set on. Thanks Paul!... Read more
Buyer
23rd Nov 2015 (9 years ago)
I Neilson-Clark
Chancellors have been continually helpful to us, helped us find the best properties and always been very on the ball. Chris is our favourite, ask for him and you're garunteed to get a good service.... Read more
12th Nov 2015 (9 years ago)
P F

Renting from Chancellors East Oxford was one of the worst experiences I've had with a company. Having signed a short let Chancellors gave us a single month's notice after one month's rental, citing the landlord's desire to have us vacate. When we queried this, as it's in contravention of the 2 month period given to Assured Shorthold Tenancies, we were told that our contract was not in this category. Chancellors had just made up a random housing contract that aimed to deprive tenants of the protection offered by UK law, and refused to accept my insistence that this was the case. They refused to protect our deposit, which is also illegal. I had to make a storm on public media and complain to their central office before I got to someone who knew what the law was, and who would behave properly, fulfilling their obligations. They protected our deposit, acknowledged the status of our tenancy and refunded our initial fee.
When we got in touch with the landlord directly they were startled to find that we had been given notice, and contacted Chancellors to insist that we could stay for longer. It seems like Chancellors were just seeking the fees. And it cast suspicion on their behaviour towards the previous tenants, who had also left without wanting to. Had they been sold the same trick?
Late in our tenancy, when the landlord wished to sell the house, they arranged for numerous visits by prospective buyers, surveyors, etc. without informing us. We aimed to facilitate these visits, but on some occasions weren't able to agree to be in for an appointment, and didn't want them to enter without us present. On one occasion, they were on the point of illegally entering the house with their key when my partner got to the door. In other instances they arranged appointments and then harassed us to let them in without having given any notice. When I insisted that this was unfair and illegal, they made it clear that we were an inconvenience to their sale and as renters were considered beneath legal protection, respect or politeness.
Chancellors East Oxford combine ignorance, greed and malevolence in a poisonous combination, and I'm sorry ever to have had the misfortune of encountering them. My partner and I spent countless hours in tears during this period, and several more on the phone to the homelessness charity Shelter, who helped us.
I detest Chancellors East Oxford, and recommend you never venture anywhere near, especially as a rental customer.... Read more
Tenant
6th Nov 2015 (9 years ago)
P Dogar
I would not have given Chancellors 5 stars had it not been the great service I received from Ciara Flaherty at the East Oxford branch. Ciara remained calm and professional throughout and did not harass me for answers or threaten me that I would lose my property like others so made the whole experience less stressful. Well done Ciara. I hope your manager appreciates your service.... Read more
2nd Nov 2015 (9 years ago)
T Santos
Amy Needham Is amazing ! She was such a great help in your search for a place to rent ! I will recommend the east Oxford office ! But specially Amy !!!... Read more
Tenant
28th Oct 2015 (9 years ago)
D Z
Recently purchased a property through Chancellors and had an incredibly difficult seller to deal with. I doubt we would have made it through the purchase without Ciara Flaherty of the East Oxford Branch. She chased everything up for us and stayed in constant communication, got on top of everything incredibly quickly and made what was becoming an incredibly painful and frustrating experience bearable. Thank you, Ciara!... Read more
Buyer
11th Sep 2015 (9 years ago)
K Banks
Paul stood out from the other estate agents when they came to do a valuation, due to the additional preparation he had done, and his attention to detail stayed at this high standard at all times through the process. I completed in less than two months, and am really pleased with Chancellors service.... Read more
Seller
17th Aug 2015 (9 years ago)
J Watts
Exceptionally professional and effective from the word go. I was recommended Chancellors by a friend to let a flat and they delivered results quickly with constant communication throughout the process. With an agreeable price that was significantly lower than other quotes on the Oxford area I was pleased when they provided a super service and high quality tenants.... Read more
Landlord
13th Aug 2015 (9 years ago)
R sanders
if you are thinking of renting in oxford i could not recommend chancellors on Cowley road more highly
our letting agent josh could not of done more for us, he was a true star and a credit to his company
form the initial conversation over the phone to being shown round different property's in a professional but relaxed manner, he was truly outstanding
any questions we had were answered and when we were having trouble with picking up the keys he could no of been more helpfull... Read more
Tenant
24th Jul 2015 (9 years ago)
I Kirk
All the way through from initial enquiries about putting my house on the market to the final day of completion I've had prompt and efficient service from the East Oxford staff. Thoroughly recommended!... Read more
Seller
1st Jul 2015 (9 years ago)
S Barkby
I have to say I was very pleased with Hassan Jumah's service and advice helping me sort out my new home. He was very useful in answering all my questions but first and foremost conducted himself with such integrity. For a first time buyer it was very reassuring to have someone you could trust to give you good and unbiased advice.... Read more
Buyer
24th May 2015 (9 years ago)
T Fisher
I did not end up renting a property via Chancellors, but I was pleased with their service. Lettings negotiator Emma Shayler was punctual and friendly and replied to my queries in a timely manner. The local property market can be something of a feeding frenzy, so it is good to find professional service in navigating such turbid waters.... Read more
15th May 2015 (9 years ago)
J Moynihan
Having just completed the process of purchasing a property in East Oxford I would like to say how professional everyone was in the Cowley Road branch of Chancellors.
Oliver Marsden dealt with the purchase at all stages which provided valuable continuity. He was always extremely efficient and helpful - reliable, prompt, courteous, diplomatic and hard-working.
Well done and thank you.... Read more
Buyer
28th Apr 2015 (9 years ago)
I Rodríguez
We had to rent a property in Oxford in a very short time and Richard Chaudry (from Chancellors Cowley branch) showed the most interest and dedication of any other estate agents in Oxford. He helped us a lot showing all the possible properties that fitted our requirements and he tried up to the last time sending us new information. Finally we decided to live outside Oxford, but if we move again in 1 or 2 years, we will contact Chancellors (and Richard) for sure.... Read more
Tenant
21st Apr 2015 (9 years ago)
E Vulliamy

We have recently had an offer accepted on a property in East Oxford through the Chancellors East Oxford branch. When we started our search, I registered our details with a number of branches in Oxford and it has to be said that Chancellors were the only agent who proactively made contact with us to discus properties they had on their books and felt were right for us.
For the property we are pursuing, we were working with Ciara. Ciara was helpful, enthusiastic and attentive from the outset. Anything she said she would do, she did it - be it call you back, email something through or arrange something at short notice. It was a pleasure to work with her in our experience and it was a surprise to find out she had only been at the branch for a few weeks before we met her, because she came across so well, confident and professional. With the input of Joe when it came to crunch time, Ciara's involvement in our search meant we successfully had our offer accepted, for which we are very grateful.... Read more
Buyer
30th Mar 2015 (9 years ago)
C SAFARI
Chancellors are professional, efficient and mostly what I liked is their team work. I dealt with 3 staff from chancellors, each with his/her own expertise. Working together, they provided 1st class services. I also appreciated that I was informed and updated regularly on their progress.
Result: the sale of my house just happened so smoothly within targeted time scale.
Well done Chancellors, special thanks to Paul and Hassan. keep it up!
G. SAFARI... Read more
Seller
31st Jan 2015 (10 years ago)
MrOmershehzad
Dear Hassan
Just to say "THANK YOU".
We have exchanged today.
You have been an amazing help to us throughout the stressful process of buying the house.
To be hones, without your hands on approach, we would still be dealing with "Solicitors' queries".
You were always there to resolve any situation during this period and made this a smooth ride.
One of my friend bought a house and said to me that he would never buy another house again as it was so stressful.
Now I know "He did not have Hasssan as his Negotiator"
Thank you once again.... Read more
Buyer
29th Jan 2015 (10 years ago)
S Thomson
A very friendly and efficient service was given to me by Chancellors Estate Agents on the Cowley Road, Oxford. All staff we extremely kind, courteous, professional and helped me buy and sell a house. The house I recently bought is excellent and I'd like to especially thank Paul Dunford-Brown and Owen Robinson for making it possible. Excellent work guys; thank you very much!... Read more
Seller
8th Jan 2015 (10 years ago)
R Goodlad
This branch acted for me for my recent house sale and were professional, helpful and active throughout. Paul Dunford-Brown and Joe Worsell in particular were great and really helped to move the process along. Much appreciated!... Read more
Seller
15th Dec 2014 (10 years ago)
J Swinghammer
Had a great experience working with Emma. She was very professional and thoughtful in showing me around Oxford and showed me high quality places. We ended up with a great place that my whole family is excited about.... Read more
9th Dec 2014 (10 years ago)
T Small
I would have to say that Chancellors did deliver in providing us with an agreed Sale on our property less than 14 days after signing up with them. We had more difficulty with their predecessors in getting offers on the property. Also they bring you a suitable buyer where as we had lots viewings with the previous agents but very little action as it wasn't what they were looking for. Paul Dunford-Brown had a great input at the latter stages of our proposed Sale and Purchase to help "see it over the line", would recommend to others.... Read more
Seller
28th Nov 2014 (10 years ago)
M Brodie
I have appointed Chancellors to act for me as letting agents several times. They were extremely professional and effective agents and found tenants for me within a week or so. Not just any tenants but the RIGHT tenants.
Too many agents give little thought to setting the appropriate rent and finding suitable tenants. Many agents set a low rent and sign up the first tenant they find so that they can earn a quick fee. Not so with Chancellors.
Chancellors have an excellent working knowledge of the East Oxford rental market and they achieved robust but fair rents for my properties.
They are experienced in engaging with prospective tenants on viewings and in my experience are skilled in identifying the tenants most suited to me and my properties.
Special thanks to Richard Chaudry (senior negotiator) and Carl Jefferies (Lettings Manager). They were excellent and delivered a top rate, professional service.... Read more
Landlord
14th Nov 2014 (10 years ago)
M Jenkins
Paul Dunford-Brown was very helpful in my initial searches of property and my changing requirements. I had given up looking for property in Oxford when Paul suggested my property. He was very helpful and quick to respond when issues occurred. Would recommend.... Read more
24th Oct 2014 (10 years ago)
M Carr
Just to say how impressed I was on the speed that Paul Dunford-Brown at East Oxford branch sold my property, and how well he looked after everything thereafter.
Very profesional and very helfull guy..
thanks Paul
Darren Pallett... Read more
Seller
24th Oct 2014 (10 years ago)
M Chew
Paul Chapman-Brown (and Joe Worsell) handled my purchase, from beginning to end, with consistent professionalism. He was knowledgeable, courteous, and responsive. When problems arose, he was unflaggingly helpful, communicative, and reassuring without being patronising. I viewed over 70 houses this year with almost every estate agent in Oxford, and Paul ranks among the top (and rare) two or three whom I would actually trust. The branch itself - and Chancellors in general - has room for improvement: some other staff are pushy, overly familiar, and too full of the usual off-putting patter. (I realise this is the assumed stereotype of estate agents, but people like Paul and Joe prove there can be a different, more effective way of doing things!) There's also a sense of it being a "lads' lair" filled with uber-competitive men vying in a dog-eat-dog culture, which can impact negatively on clients' experience. So, on balance, I've given the company 4 stars.... Read more
Buyer
23rd Oct 2014 (10 years ago)
J Burden
I have dealt with several people in the office, they have been very polite and helpful. Emails are responded to very promptly with an email or a phone call.
All in all, I would highly recommend them for sales/buying or rental.... Read more
10th Oct 2014 (10 years ago)
I Managhan
We have just bought a house with Chancellors and Owen Robinson was our estate agent. I can highly recommend him as being efficient, reliable and honest. I can’t vouch for the rest of the team but Owen was extremely helpful throughout all stages of our purchase.... Read more
Buyer
21st Sep 2014 (10 years ago)
F Turner
Me and my girlfriend found Chancellors to be so helpful and friendly, they really broke the stereotype of Letting Agencies. Richard Chaudry and Julian Dando were very professional and keen to assist us in our search for a rental property. Wouldn't hesitate to recommend them to anyone looking to rent in Oxford. We were on a low budget and they tried really hard to find us something suitable and within our budget. Thank you very much!... Read more
Tenant
15th Sep 2014 (10 years ago)
J Bainbridge
We would like to say how pleasant and efficient the support we have received from the staff at Chancellors East Oxford Branch, specifically Carl, Owen and Chris who's friendly and professional advice has been invaluable in making the purchase of our first property to rent as pain free as possible. We recommend their services to anyone in the same position.... Read more
Landlord
12th Sep 2014 (10 years ago)
C Middleton

We are soon moving house, thanks to the efforts of Chancellors and particularly Paul Chapman-Brown. It is no exaggeration to say that without Paul we would not be in this position. We put our house on the market two years ago with another local estate agent and did not receive a single offer. However, during the course of viewing other properties I met Paul, and he kept in touch with me regularly, so that when we finally decided to put our house back on the market this spring Paul was our first choice of agent. He immediately organised a flood of viewings, and after three weeks we had sold our house! The experience of selling was excellent - communication was extremely efficient from everyone in the office, and feedback from viewings was always prompt and helpful.
Paul quickly understood exactly what we wanted in our next property. When a house came onto the market that was perfect for our needs, he ensured we had an early viewing and advised us perfectly so that we secured the house. He worked extremely hard to liaise between us, our purchasers and our vendor so that we felt 'in the loop' at all times. His attention to detail was amazing and he seemed to never have a day (or an evening) off! Nothing was too much trouble and he made us feel as though we were his only clients, which I know is far from the case. Paul's honesty, integrity and professionalism meant that we trusted him throughout the entire process. We are really grateful for all his work and we can't recommend him highly enough. Thank you Paul!... Read more
Seller
10th Sep 2014 (10 years ago)
J Jenkins
I just wanted to thank Chancellors and especially Paul Chapman Brown and Owen Robinson for the wonderful service they provided when dealing with my recent house sale.
The communication I had from Paul was always excellent, professional, prompt frequent and reliable.
At times I felt he was the only person acting on my behalf and I am confident that the whole process would have taken far longer if Paul had not been on the case for me and motivating the conveyancing etc.
I am happy to sing their praises and would not hesitate to recommend Chancellors to anyone buying or selling in the East Oxford area.
Thank you again for making this difficult process as smooth as possible.... Read more
Seller
3rd Sep 2014 (10 years ago)
D Stars
Thank you everyone at Chancellors East Oxford for making the sale of our house in Greater Leys so easy - especially Joe Worsell & Owen Robinson. Joe was very knowledgeable of the local housing market and arranged the photographs and marketing of the house really quickly. They understood that we are working and busy so arranged viewings for one date when we were out and within a week it was sold! We were kept informed of viewing feedback and developments at every stage of the process.
This was our first sale & purchase experience and we would definitely recommend Chancellors to anyone.... Read more
Seller
2nd Sep 2014 (10 years ago)
Shexy
I just wanted to thanks Paul and Joe at Chancellors for the incredible service I received whilst selling my house.
Joe visited us on the Saturday and was extremely knowledgeable, helpful and supportive. He promptly organised a photographer and gave us a good valuation.
Paul then arranged 7 viewings on the Monday for the next day. By the end of the viewings we had sold the property.
Paul and Joe then continued to communicate regularly to manage the process for us.
It was a very smooth and easy process and I recommend Chancellors for anyone selling in Oxford/Oxfordshire. They have exceptional local knowledge and a customer base of potential client which is huge compared to any other agencies.
Simon... Read more
Seller
1st Sep 2014 (10 years ago)
T Waite
A very professional and experienced team, did a great job of letting our house for us. Chris Kilkenny in particular was great to deal with, prompt, courteous and efficient. I would highly recommend asking the Cowley Road lettings team to manage your property.... Read more
Landlord
25th Aug 2014 (10 years ago)
S Bachir
I had been looking for a house to rent for almost 3 weeks and received some very bad feedback with regards my applications with some letting agencies (excluding chancellors). Fortunately I have been in touch with Chancellors - East Oxford/Cowley branch through the person of Richard Chaudry.
Richard have been very supportive during the whole process and kept very good communication with regards the progress of my application. The communication and feedback made me felt very comfortable and it has also allowed me to see the high level of professionalism of chancellors' agents.
If you are looking for a house/flat to rent or to buy, then I will strongly recommend you to contact Chancellors. See all their contact details from Internet. Thanks a million Richard for all your high quality support and professionalism .... Read more
Tenant
20th Aug 2014 (10 years ago)
N Algeo
We did not achieve the rent that we were advised that we would achieve initially that was disappointing. However we did let our property in the end for a good price, and in particular Julian Dando provided excellent customer service.... Read more
Landlord
20th Aug 2014 (10 years ago)
M Blinman
A big thank you to Oliver Marsden and the rest of the team for their efficient courteous service in selling our house.... Read more
Seller
18th Aug 2014 (10 years ago)
T M.
The team at Chancellors and particularly Julian Dando were incredibly helpful and conscientious during a sometimes-difficult tenancy process. They guided us throughout the set-up and continued to give full support during the teething period as well. They were helpful, quick in communicating via email and the phone, and whenever we had an issue they were efficient in addressing it. Julian Dando is especially a supportive, thorough and friendly agent.... Read more
Tenant
13th Aug 2014 (10 years ago)
D Krambergar
Julian Dando and the team were very helpful during the letting process, the property we ended up choosing was based on his recommendation after I'd specified our requirements. I was given all the necessary information promptly and any queries were answered in a reasonable time period. Definitely superior to other agents I've dealt with in the past.... Read more
Landlord
12th Aug 2014 (10 years ago)
J cross
Throughout quite a prolonged house finding process, Chancellors were consistently helpful and very speedy in responding to emails and requests for further information. They were often able to fit viewings in at short notice, at awkward times. Chris Kilkenny, who we dealt with throughout the process, was very personable, knowledgeable and efficient, and never anything less than completely professional from beginning to end.... Read more
30th Jul 2014 (10 years ago)
J Shepherd
I worked with Richard Chaudry. He is quite professional and made the process easier than it has been with other agents and companies. If you see a Chancellor's property you like definitely try to get Richard on your application.... Read more
29th Jul 2014 (10 years ago)
L Parsons
Owen Robinson was absolutely fantastic throughout the process of purchasing my new home. He was available and flexible in accommodating my viewing requests. I didn't ever feel rushed during my viewings and I appreciated that he always responded to any questions or emails promptly. Owen guided me gently through the process without me ever feeling under pressure or stressed by it all. This was purely down to Owen's supportive, personal and professional manner. I would thoroughly recommend Owen whether buring or selling a property.... Read more
Buyer
17th Jul 2014 (10 years ago)
S Sims
I felt very supported by the staff especially Owen Robinson. I am a single person, not experienced in this market, but always felt the staff were curtious and polite and very hardworking. Owen was very friendly and supportive and always got back to me in times of stress. My only critizism is that I felt at times the separate conveyancing team were not always up to date with actions. Apart from that I wish Owen all the best for a wonderful furture, I am sure he will go far.... Read more
9th Jul 2014 (10 years ago)
G Jacobs
Chris Kilkenny has been the most fantastic support in helping me get settled in to the new rented flat. He has come round to have a look at the minor changes that needed to be made at the flat and it has never been a problem for him. He has always got back quickly and efficiently to emails. I lost the keys to the flat and on calling him it was no problem for him to assist me in lending me the office set of keys. He was always very friendly and kind and very easy and comfortable to be around.
On a separate note Chris is also a highly experienced interior designer having trained in this field. He offered me his expertise in designing the layout of the flat. He did not charge me for this service but was happy to come 3 times to assist. He has a very good eye for detail and you can see that he has a real skill in this area.
I would really recommend going to Chancellors/
I would also on a separate note like to recommend Chris as an Interior designer... Read more
Tenant
10th Jun 2014 (10 years ago)
A Wrigley
Oliver Marsden shepherded us very ably through some very tricky moments in the sale of our house in Florence Park. Throughout he was friendly, encouraging and honest about the situations we were faced with, from buyers pulling out to glitches with mortgages in the chain. He maintained just the right level of contact with us and was always responsive on the phone if we had queries in between his 'checking in' calls. Because we bought our new house through another branch of Chancellors he was also able to give us more information about progress with the various processes than the solicitors were able to. All together we were very pleased with the level of service and professionalism. Thanks, Oliver, and the rest of the team!... Read more
Seller
9th Jun 2014 (10 years ago)
J Greenaway
Great service from Joe + Team. I dealt with Owen Robinson at the East Oxford branch of Chancellors, highly recommended. Sold our place within 6wks!... Read more
Seller
9th Jun 2014 (10 years ago)
D James
These guys were acting as agent to the seller of a house I bought. Competent service. Oliver is a stand out at the Cowley Branch. Very attentive, responded quickly to queries and kept the sale on track.... Read more
Buyer
3rd Jun 2014 (10 years ago)
L Hahn
Julian Dando was a joy to work with. My husband and I needed a flat for immediate occupancy, and Julian was quite mindful of our desire to move quickly. He was very fast to respond to my initial inquiry about a property, scheduled a viewing the same day, and we had an application submitted a day later. He also was accessible for questions throughout the application process, and was very patient with us.... Read more
Tenant
30th May 2014 (10 years ago)
T Howles
Really great service from the East Oxford branch on the sale of our house in April this year. We gave them a tight deadline: we needed it sold within a few days! Calls went out and a 'hot buyer' was found: the sale was concluded the next day. A special mention to Paul (Chapman-Brown) who was very efficient and quick in helping us. Much recommended.... Read more
Seller
6th May 2014 (10 years ago)
K Hewitt
I recently sold my property through Chancellors and dealt with both the East Oxford and Headington branches. Their service has been outstanding throughout the whole process. The sale was looked after by Oliver, who was an absolute pleasure to deal with. I would highly recommend Chancellors. Selling a property (I have discovered!) is a rather stressful affair and I can't imagine how arduous it would have been if the agents hadn't been so professional and friendly.... Read more
Seller
30th Apr 2014 (10 years ago)
C Green
We have just completed a house purchase in Oxford with Chancellors acting as agents for the vendor. Ravi handled the purchase and was always helpful and professional.... Read more
Buyer
11th Apr 2014 (10 years ago)
J Rosenow
We just exchanged contracts and I have to say that the service offered by Chancellors was excellent. Our contact at Chancellors was Paul Chapman-Brown who not only showed us exactly the kind of property we were interested in but also communicated in a very professional manner with us, the vendor and the valuation company throughout the process.... Read more
Buyer
26th Mar 2014 (10 years ago)
R Haddrell
During the whole process of purchasing a buy to let property Owen demonstrated an attentive and professional attitude. In addition he communicated well with other members of the Chancellor's team (Carl in lettings), and the legal team to ensure that the transaction moved swiftly to a conclusion. I have since found the same team has worked well on a subsequent purchase and wouldn't hesitate to recommend them.... Read more
Buyer
25th Mar 2014 (10 years ago)
Rohit
I went to the agency 2 weeks ago to find a property to rent, everything seemed good and they showed me a properly for which they quoted the wrong rent just ti get me to sign a contract. Later on once i came to know about the real rent. I decided to go with the rival agency who happened to be handling the same property.
I finalised everything and then Chancellors threatened me and the landlord both and made him say no to rent the flat after I had given my current landlord a notice. So practically as i am typing this review I am going to be homeless in 4 weeks as I am going abroad in 1 week and dont have time to look for another property. When I get back will have to empty the house i am in.
They are real bullies and will threaten anyone who would not do what they ask for. One word of advice, dont go to them. The quote wrong prices just to make you sign the contracts and there is a good chance you will be homeless like me if you let them show you houses.... Read more
Tenant
11th Mar 2014 (10 years ago)
A Macfall
Thanks Chancellors but I do need to make a special mention to Owen Robinson who was especially helpful !... Read more
4th Mar 2014 (10 years ago)
S Harwell
I dealt with Owen Robinson at the chancellors east Oxford branch this year whilst searching for a property in cowley and the service received was exceptional!
I was always kept up to date with any information I needed (which on Owens part) was often above and beyond the call of duty.
The rest of the team were also very helpful in any queries I raised even if the right person was not in the office.
Great service would highly recommend the whole team!... Read more
17th Dec 2013 (11 years ago)
P Gwilliam
I dealt with Owen Robinson at the East Oxford branch of Chancellors. Throughout he was friendly and efficient, even answering a text when he was abroad for a weekend break (naturally I didn't know - I'm not THAT exacting!) with great good humour. I get the impression that he takes his job very seriously, not wanting to leave people without information they request. He is also very personable, pleasant and, odd though this might sound, kind. I think I might adopt him.... Read more
5th Nov 2013 (11 years ago)
P Young
Excellent team at the East Oxford Branch. I spent some time through my requirements with them and the places the selected for me to view from their portfolio were well thought out. Paul Chapman-Brown was very professional throughout the viewing process and went out of his way to manage my purchase very well. Would thoroughly recommend.... Read more
Buyer
31st Oct 2013 (11 years ago)
A Goodwin
We have recently sold a house using Chancellors in East Oxford. The staff were all very helpful and remained in touch at all stages of the process. They were willing to provide help and advice when asked. A good service.... Read more
Seller
1st Aug 2013 (11 years ago)
F Godden
I have used Chancellors in East Oxford for many years, both for sales and rental all of which have been excellent for me. In sales I would like to thank Ravi, Joe and Maria who have helped me greatly.
For rental I would like to say thank you to Julian but especially to Rachel for her on-going support and help for the management of the property rental. Rachel is always happy and nothing is too much trouble for her. Thank you so much Rachel, you are a star and have helped me through what would otherwise have been a daunting experience, you deserve to be recognised for this.... Read more
Landlord
7th Jun 2013 (11 years ago)
K Paul
Excellent service, pilot, helpful and very efficient.... Read more
24th May 2013 (11 years ago)
J Way
Have only been involved with Chancellors for a few months but so far, so good. Julian and Stephen are very professional. No problems as of yet! A courteous manner is very important as many agents can be surly. Would recommend them thoroughly!
Landlord... Read more
Landlord
14th Jun 2012 (12 years ago)