H Fox
India has been super helpful and really responsive throughout the whole of our flat hunting experience. Thank you!... Read more
Tenant
28th Oct 2024 (13 weeks ago)
E Arloo
Good work... Read more
5th Oct 2024 (16 weeks ago)
Y Devprasad
I had a great experience with India Allen over the phone. She was extremely helpful, patient, and knowledgeable, answering all my questions clearly. India made the entire process smooth and stress-free. Her friendly and professional approach really stood out, and I felt reassured throughout our conversation.... Read more
27th Sep 2024 (17 weeks ago)
S moses
Chancellors helped us find a property in a jiffy. We always had a very quick response from them. We are very much satisfied with the service.
India Allen was very assuring, kind, and approachable and George has been wonderful from the beginning and made this happen. Our best wishes to the team!... Read more
26th Sep 2024 (17 weeks ago)
I zakraoui
Very professional and efficient service.
A big thanks for George Giannoulis MARLA ,he was very kind,professional and helpful.
He helped with filling all forms and explained everything properly.
Thank you again... Read more
21st Sep 2024 (18 weeks ago)
A Francis
They're your best friends during the tenancy application.
Once you've signed and paid your deposit they'll ignore your emails and promise to call you back but never will.
It's been 6 weeks that I've been requesting repairs including a broken window that doesn't close, wardrobe doors that are fully detached, broken blinds, marks and holes in the walls.. the list goes on.
These are all since the first day I moved in.
You can just tell they're saying everything you want to hear over the phone just to end the conversation, then you never hear back.
They just don't care passed signing your agreement, take my word.... Read more
Tenant
28th Aug 2024 (21 weeks ago)
A Tomulescu
It’s been a pleasure to work with chancellors ! First time to deal with chancellor but we were verry happy with the experience !... Read more
21st Aug 2024 (22 weeks ago)
B Cooper
Awful. I am still not sure what they actually do. They frequently ignore emails and leave things that need repairing. I moved out nearly six weeks ago, no sign of my deposit yet. Avoid... Read more
Tenant
9th Aug 2024 (24 weeks ago)
H Wang
The agent was very professional. I felt I was welcome.... Read more
22nd Jul 2024 (6 mo. ago)
A najafi
Excellent, excellent, friendly and eager to help us, to find the right house. Thank you very much... Read more
Paula
I had a great experience with this state agent. India was very kind and helpful on the phone and quickly booked a viewing for me. She was friendly and made everything easy. Highly recommend!... Read more
22nd Jun 2024 (7 mo. ago)
A Grzeszak
Nice flat,good location. Chancellors Agent George gave us good good viewing.... Read more
18th Jun 2024 (7 mo. ago)
C fernandes
Kinga is firstly very friendly and approachable which an excellent characteristic. She is also very proactive and concentrates on detail when necessary. She reacts efficiently and double checks her work. Kinga also is very receptive to new information which proves a high capacity to learn. She has been very supportive and encouraging to my partner and I, and I’m grateful she is ready and willing to discuss any issues that arise in our process of securing a mortgage. An impressive young lady.... Read more
17th Jun 2024 (7 mo. ago)
N Card
Chancellors have been very helpful in providing me with useful property information. Particularly George Giannoulis helped clear up many queries and replied promptly, allowing me to secure a tenancy.... Read more
Tenant
5th Jun 2024 (7 mo. ago)
T Adeogun
Sadly we were discouraged by many around not to use Chancellors as an agent when searching for a property - for reasons best known to them. To our greatest surprise of all the agents they have proved to be the best! They have been very prompt, easy to talk to and follow up really well. We have dealt with Caitlin and India and they have been very friendly and professional. I am glad we didn't listen to people!... Read more
29th May 2024 (7 mo. ago)
I kwok
Professional service and quick response!... Read more
13th May 2024 (8 mo. ago)
L Asratova
India Allen, Senior Lettings Negotiator, from Chancellors in Abingdon, provided exceptional service and assistance throughout the entire letting process. Her expertise and dedication were evident as she guided us seamlessly through each step, addressing any concerns and ensuring a smooth transition. India's professionalism and attentiveness made our experience with Chancellors in Abingdon truly outstanding. Lali and Mark 9 May 2024... Read more
Landlord
9th May 2024 (8 mo. ago)
? ????????
Thank you so much India, for really good work! She is always staying in touch, always unswerving for hundreds questions from us! Thank you for all Chancellors team!... Read more
S Rendell
Fantastic experience with chancellors Abingdon, Both George and India being so helpful, a very informative viewing with India, helpful and knowledgeable, George following up the viewing and making the rental ageement so smooth and easy, what an absolute efficient guy. Would definitely use again - thank you... Read more
Tenant
26th Apr 2024 (8 mo. ago)
T Trinh)
I cannot speak highly enough of Chancellor Estate Agent, particularly thanks to India's remarkable support. From the moment I walked in, India's warmth and expertise shone through, making me feel confident and at ease. India's dedication to finding the perfect solution for me was truly impressive. Their attention to detail, patience, and proactive approach exceeded my expectations. Chancellor Estate Agent is fortunate to have India on their team, and I am incredibly grateful for their outstanding service. Highly recommended, especially if you're fortunate enough to work with India!... Read more
M Beautique
????? I had an exceptional experience with Chancellor Estate Agent, and I must extend my gratitude to India, who went above and beyond to assist me. India's professionalism, knowledge, and genuine care made the entire process smooth and stress-free. I highly recommend Chancellor Estate Agent, especially with India's remarkable assistance. Thank you for your outstanding service!... Read more
J Twyman
India was very easy to talk to, very professional... Read more
6th Mar 2024 (10 mo. ago)
S Al-Makin
Been a pleasure speaking to George. Fantastic service all around, especially considering we are not from the area!... Read more
29th Feb 2024 (10 mo. ago)
O Ibirogba
George is a fantastic guy… the viewing went well..... Read more
27th Feb 2024 (10 mo. ago)
I Mutyavaviri
Excellent... Read more
18th Feb 2024 (11 mo. ago)
C Bramley
Excellent!... Read more
16th Feb 2024 (11 mo. ago)
T tarim
We got great service from George working in Chancellors Abingdon who is very friendly and helpful colleague . Everything was smooth and convenient. Overall we were quite satisfied with the service.... Read more
5th Feb 2024 (11 mo. ago)
P Nowakowski
![1/5 Stars](/images/stars/one-star-rating.svg)
I would like to share my review following persistent solicitations for payment over the past week. An email, indicating a reduction in rent agreed upon with my landlord, was transmitted to the agency, and subsequently, a confirmation was sent to my email. However, unexpectedly, a month later, Abingdon Chancellors commenced sending emails and making phone calls, asserting that my rent had not been paid in full and that I owed them money.
Despite my attempts to address the issue by forwarding the email containing the rent reduction, the problem persisted. Various individuals from the agency continued to contact me for several days, insisting that my rent was overdue, despite my explanations.
The situation at this branch is chaotic, with a lack of knowledge evident among the staff. Eventually, after another phone call, I was redirected to the head office, where the issue was resolved, albeit without any apologies until I explicitly mentioned my intention to file an official complaint.
It is unfair to subject individuals to persistent demands for payment when they are not in breach of their obligations.
ps.
Additionally, I would like to highlight that a significant portion of the reviews on Google is submitted by new customers who were pressured by the branch to provide a 5-star rating. This practice raises concerns about the authenticity and reliability of the reviews, as it may not accurately reflect the overall satisfaction of the clientele.... Read more
Tenant
2nd Feb 2024 (11 mo. ago)
D Chambara
George was friendly, punctual and extremely helpful and informative. Gave good advice for the property I’m interested in. He made me feel comfortable as many times i have experienced racism from other Agents. I’m looking forward to view more properties with your Agency.... Read more
25th Jan 2024 (1 year ago)
R Remenyi
We had a viewing with George and made an offer on the property which was accepted. George was very professional and very prompt to reply to our emails. He was also was very helpful throughout the whole process.... Read more
Buyer
18th Jan 2024 (1 year ago)
S Lubbe
India Allen is so professional and really goes the extra mile.... Read more
9th Jan 2024 (1 year ago)
A papastergios
Chancellors where very helpful through a very stressful process of buying a house. I had no complaints on their advice and procedures. Would surely recommend.... Read more
Buyer
15th Dec 2023 (1 year ago)
L Fegan
Cerian was really polite and extremely helpful, answered all my questions and was a pleasure to deal with... Read more
14th Dec 2023 (1 year ago)
G Lemos
India was very helpful and attentive.... Read more
11th Dec 2023 (1 year ago)
G Garcia
India has a very good customer service. Lovely person to speak to, and very helpful.... Read more
11th Dec 2023 (1 year ago)
M Bev
Always great service in find tenants from the team at Chancellor's Abingdon branch... Read more
Landlord
7th Dec 2023 (1 year ago)
A Obrien
India was very helpful throughout our flat searches. She's always friendly and she kept us informed. I highly recommend communicating with her if you want a good outcome.... Read more
30th Nov 2023 (1 year ago)
S honnesh
Wonderful woman got me a house so quickly l can’t believe it would recommend her... Read more
8th Nov 2023 (1 year ago)
B J
Good service. Kept up to date in relation to the rental process and answering my questions.... Read more
Tenant
2nd Nov 2023 (1 year ago)
L Sinyama
The service was excellent, he got right back to me with in minutes and also when she had more info... Read more
30th Oct 2023 (1 year ago)
V Parry
Always very good communication and efficient service.
Recommend this Branch... Read more
24th Oct 2023 (1 year ago)
P Fan-Chiang
Cerian from Chancellors provided us with friendly and professional services during the house viewing. She carefully took all of our queries and promptly responded with answers.... Read more
21st Oct 2023 (1 year ago)
MrDreamtank
Friendly, informative, and professional. Cerian was incredibly helpful during a very busy week of house viewings. Thanks Chancellors!... Read more
20th Oct 2023 (1 year ago)
B Patel
We had very nice expiriance with abingdon branch and i want to say specially thank you to George he gave very nice service to us and very nice responce as well so again thank you all team and george.... Read more
19th Oct 2023 (1 year ago)
N Newson
I am pleased to commend the efficient and effective negotiations on my behalf by Cerian White of the Abingdon Office, with regard to the sale of our property.... Read more
Seller
18th Oct 2023 (1 year ago)
M Walulya
I have worked particularly with one Cerian who has been extremely helpful, patient, approachable and very professional while conducting her work.... Read more
2nd Oct 2023 (1 year ago)
S Burge
The properties I have viewed so far have been done so professionally and in a friendly manner.... Read more
29th Sep 2023 (1 year ago)
H Daas
I would like to thank George for helping us find an apartment. His service was excellent!... Read more
21st Sep 2023 (1 year ago)
K Stansbury
George you as very helpful and super responsive to all questions asked. If he didn’t know the answer he took the time to research the correct one. He made our first UK letting experience seamless.... Read more
Landlord
20th Sep 2023 (1 year ago)
A Sahasransu
George Giannoulis helped me obtain a good rental property with relative ease. It enabled me to proceed with my other administrative formalities quickly.... Read more
Tenant
18th Sep 2023 (1 year ago)
A Francis
I am very happy regarding the customer service of chancellor’s especially the one who I am talked with is India she is really kind and patient also professional. I am really happy to giving a 5 start review for chancellors... Read more
16th Sep 2023 (1 year ago)
A Baxter
Very professional, friendly, and helpful agent, all questions answered quickly and correctly. Recommended.... Read more
13th Sep 2023 (1 year ago)
K Honeywell
India was brilliant! Very well informed about the property and caught up with us to make sure we were good applying for the property.... Read more
Tenant
12th Sep 2023 (1 year ago)
R Porter
Friendly, helpful, and efficient service, with very good knowledge overall.... Read more
12th Sep 2023 (1 year ago)
A Freitas
I cannot recommend Connor highly enough. His customer service has been excellent - he is genuinely always happy to help with any questions. Connor is friendly, approachable and has provided reassurance through the whole process.... Read more
5th Sep 2023 (1 year ago)
M Weston
I contacted the Abingdon office by telephone for some advice. I spoke to India. India was friendly, helpful and had excellent area knowledge which helped me in my decision making. Thank you India and Thank you Chancellors.... Read more
31st Aug 2023 (1 year ago)
L Robins
India was really helpful and made my time looking for a rental property stress free. Highly recommend speaking to India if you’re new to it all!... Read more
Tenant
30th Aug 2023 (1 year ago)
E Randall
India has been and continues to be amazing with helping me to find my new home, with this being a stressful time for me India has gone above and beyond providing me with the support I need. Would definitely recommend!... Read more
30th Aug 2023 (1 year ago)
C Mackey
Great customer service from India, really helpful through this stressful time!... Read more
30th Aug 2023 (1 year ago)
K Legg
India has been great throughout the whole lettings process so far! All my questions have been answered really quickly and it’s a been a very smooth experience!... Read more
Tenant
14th Aug 2023 (1 year ago)
T Silva
George was absolutely fantastic and very helpful.... Read more
8th Aug 2023 (1 year ago)
D Holder
Chancellors offered a solid service, with their representative India being especially helpful. She demonstrated knowledge and professionalism, making the whole experience quite outstanding.... Read more
8th Aug 2023 (1 year ago)
J Bazeley
Been a joy working with India. Very quick to communicate when I had any queries. And gave great advice to help have our application accepted! Very excited. Thank you India!!... Read more
Tenant
18th Jul 2023 (1 year ago)
J Farmer
Brilliant estate agents, I was helped by India Allen who was great, very helpful and very clear about what issues the property had. She made the experience as easy as it could’ve been... Read more
14th Jul 2023 (1 year ago)
M Z.
George Giannoulis has been very helpful, always providing prompt and detailed replies to all of our questions.... Read more
6th Jul 2023 (1 year ago)
A Schommer
George was extremely helpful in helping us to find a place. I highly recommend Chancellors Abingdon... Read more
4th Jul 2023 (1 year ago)
O Tyreman
Great service selling my house. Very responsive and professional. Big thanks to Tom and Connor for their hard work.... Read more
Seller
30th Jun 2023 (1 year ago)
H semple
Cerian was very helpful when we made enquiries about property in the local area, a great asset to the team!... Read more
30th Jun 2023 (1 year ago)
Sarah
Good to see that Chancellors has changed their ways on the breach of data protection and moved their computer screens round. I was on the phone to head office shouting on the phone they had their computer screens facing the public. I have now changed and gave them higher stars... Read more
29th Jun 2023 (1 year ago)
K Randall
Just wanted to say how great Connor has been helping us find our new home; quick to respond to emails and calls, genuine and super friendly. We wouldn't hesitate to recommend Chancellors. Kate and Richard... Read more
25th Jun 2023 (1 year ago)
A Rusling
Nice company, good job ????... Read more
22nd Jun 2023 (1 year ago)
J Gleed
We recently viewed a couple of properties with Tom and he was friendly, helpful and knowledgable - really listening to what we were looking for and taking this on board to help us find a home. We even got a surprise mystery house viewing he managed to squeeze in while we were in the neighbourhood - I can't recommend him enough.... Read more
18th Jun 2023 (1 year ago)
J Lambert
India has be fantastic in helping us find a property to rent. The market has been exceptionally busy, but India has remained highly professional throughout and has made us feel genuinely considered in our search. She has made me feel so much more at ease with the tight timescale we have, and I cannot thank her enough for her efforts so far. She has provide great customer service and is a real asset to the Chancellors Abingdon team!... Read more
Tenant
17th Jun 2023 (1 year ago)
M Lenton
I've sent request forms from Rightmove and called the Abingdon, Chesham and Reading offices about 10 times over the past week to enquire about two different properties for rent. I've been passed from one office to another and back again multiple times, had 4 people take my details down to call me back and never heard from anyone. How can you make 10 phone calls and not even discuss anything with anyone?! God knows how many people give up trying to speak to someone, I certainly have. Avoid and go with another estate agent.... Read more
Tenant
16th Jun 2023 (1 year ago)
J burgess
We chose Chancellors because we had Lisa (the manager at Abingdon) visit us regarding the prospective sale of our house in the past, we found her not only very professional but had an effervescent enthusiasm about the service she would provide. When it came to selling our plot of land we obviously felt she would be the right person to deal with the sale. As it turned out she initially engaged the services of her associate Neil Jones as this was his area of expertise, he did the exploratory work giving Lisa the framework on which to take it to market. From then on Lisa's work was exemplary in the way she dealt with it subsequently achieving an excellent result. We cannot recommend Chancellors' Abingdon highly enough and would not hesitate to use them again should the need arise.... Read more
Seller
29th May 2023 (1 year ago)
J Rusike
I received quality service from Benjamin Stevens from chancellors Abingdon.He provided exceptional service, was incredibly responsive to our queries. He was professional, helpful, and quick to respond.... Read more
24th May 2023 (1 year ago)
M Rai
Passionate and helpful... Read more
16th May 2023 (1 year ago)
M Cruz
India Allen made our application with the property very easy, she gets back immediately with our emails. Thank you so much for all the help throughout the process.... Read more
Tenant
4th May 2023 (1 year ago)
M Calistroni
I received a nice prompt and kind service... Read more
27th Apr 2023 (1 year ago)
L Smith
India is a lovely, friendly, helpful person and efficient. She's made the process of looking for a rental in an area she clearly knows well easier for me in a daunting market.... Read more
Tenant
25th Apr 2023 (1 year ago)
? Just
So far no issues at all.... Read more
19th Apr 2023 (1 year ago)
A Nilima
Helpful staff. Although I did not rent a property from them, The help and support I received from Ms. India Allen was really very appreciative. I highly recommend Chancellors as an agency you would love to rent a property from... Read more
14th Apr 2023 (1 year ago)
L Wright
We are currently mid sale and buy which is uber-stressful, but Tom Baker has been brilliant throughout. Such a sparky personality, and really on the ball. He's keeping us sane at the moment!
He replies extremely quickly to emails and phone calls, is very organised, gives honest advice when we ask him, and has a great sense of fun and humour. I can't imagine doing what we're currently doing if Tom had been a different sort of person.
I'm pretty certain we're stressing him out bigtime, but all credit to him, he never shows it. Thoroughly recommend Tom to all!... Read more
Seller
12th Apr 2023 (1 year ago)
H Graham
Really excellent customer service from India Allen! I only enquired about a property today at lunchtime and India called me promptly afterwards to assist me with my property search. Renting and searching for properties is a very stressful experience so it makes the world of difference when you can speak with someone conscientious and personable. Many thanks!... Read more
27th Mar 2023 (1 year ago)
L Duffy
Ben at chancellors has been very good at keeping in contact with me re my flat rental very professional... Read more
Landlord
23rd Mar 2023 (1 year ago)
L Yang
Benjamin and his team were fantastic to work with. Throughout the whole process Ben kept me very well informed and was prompt in providing me with answers to any questions which I had. Really appreciate all of his help in getting my property leased.... Read more
Landlord
23rd Mar 2023 (1 year ago)
D Winston
George Giannoulis was very helpful with our search for a new let in the area. He was quite responsive and informative during the process. We're looking forward to moving into our new home.... Read more
Landlord
21st Mar 2023 (1 year ago)
K Tarasenko
George was really heplful... Read more
21st Mar 2023 (1 year ago)
N C
India Allen is a very welcoming and professional individual who helped us through the letting process. We were a bit frustrated by the referral check process through lettings hub though it was not something in either of our hands. Overall it was a positive experience from start to end with a few hiccups in between.... Read more
Tenant
19th Mar 2023 (1 year ago)
L Antill
Extremely helpful and clear with everything involved. Especially grateful to George Giannoulis for his time and consideration.... Read more
15th Mar 2023 (1 year ago)
C Winnie
India Allen is a very good person, she helps me to find a good property and give me a very good suggestion and recommendation. I would recommend India to any of my friends who is looking for the property. Appreciated.... Read more
24th Feb 2023 (1 year ago)
A Bloom
Had an excellent experience. Tom in sales was really responsive and attended to all my needs and questions. Very efficient in helping me find a property and had kept in regular contact with regards to my property search.... Read more
23rd Feb 2023 (1 year ago)
S Pamela
Thank you so much Lisa Cox and all the Chancellors Team for all your help in purchasing our new property! Always very responsive, pleasant, efficient. What a great team!... Read more
Buyer
22nd Feb 2023 (1 year ago)
T Gross
Tom was very friendly and helpful! With his help I found an amazing flat!... Read more
16th Feb 2023 (1 year ago)
K Foulks
Lisa Cox & her team have been excellent. Lisa has kept me up to date with everything & is always so reassuring. She is professional in her work but also very friendly & approachable. I would highly recommend Lisa to sell your home.... Read more
Seller
14th Feb 2023 (1 year ago)
S Bryson
Great service from Tom. Within 2 days of instruction for sale I had an offer. He was great at communicating what was happening so I always knew what was going on with the sale.... Read more
Seller
7th Feb 2023 (1 year ago)
MrChocolate145
Very helpful and efficient.... Read more
4th Feb 2023 (1 year ago)
M Alderson-Martin
Smooth process from the off, Tom at chancellors made an excellent first impression with a warm welcome to our new home and helped guide us through the process. Being a first time buyer there was many questions and unsurities, all of which were answered and resolved with a smile.... Read more
Buyer
1st Feb 2023 (1 year ago)
J Vilamajo
George Giannoulis has being and amazing letting agent, he was above expectations, always keeping us updated on our letting process and unswerving all ours questions and doubts in a very professional manner.... Read more
Landlord
1st Feb 2023 (1 year ago)
E Puri
Clear communication... Read more
31st Jan 2023 (1 year ago)
J Pickard
Fast response, friendly and informative. I would easily recommend dealing with the team from Chancellors- Abingdon... Read more
26th Jan 2023 (1 year ago)
H Gillani
george has been instrumental in finding a suitable property for us. his response time is also fantastic.... Read more
12th Jan 2023 (2 years ago)
I ded
I contacted the office for a rental enquiry and I spoke with India Allen.She was very helpful and make me feel confident about the stressful process of finding a new home.Great customer experience ????... Read more
Tenant
11th Jan 2023 (2 years ago)
S Scott-Brown
Big thanks to India Allen who was really friendly, helpful, and super efficient.... Read more
5th Jan 2023 (2 years ago)
C K.
I was searching for an apartment in Abington and I am very happy to come across Chancellors Agency. I spoke with Benjamin Stevens who was incredibly helpful and understanding! He was happy to answer any questions, help me with the process and responded very quickly to my calls and email. Due to the high demand in the area for apartments, not every agency is helpful and willing to spend some time to answer your questions or show sympathy to the situation. I am glad I spoke with Ben. Hope they continue like this! Thank you very much... Read more
Tenant
13th Oct 2022 (2 years ago)
R Kulkarni
Excellent guidance on the house rentals by George Giannoulis.... Read more
Landlord
3rd Oct 2022 (2 years ago)
F Yörük
I filled the booking form in theirs website and send a message over RightMove. They communicate with me immediately. Dear George Giannoulis called directly and arranged a meeting by listening carefully. Thank you for all.... Read more
28th Sep 2022 (2 years ago)
A Sharma
Very friendly and approachable staff. Thanks, Benjamin Stevens.... Read more
27th Sep 2022 (2 years ago)
A Steblov
Very unfriendly guys...... Read more
15th Sep 2022 (2 years ago)
R mupazviriwo
Wonderful warm welcoming experience from George. Its really appreciated. All the best in your future endeavors. Keep up the good work, very professional. Thank you... Read more
15th Sep 2022 (2 years ago)
H Harshan
Thanks George Giannoulis... Read more
13th Sep 2022 (2 years ago)
R Biswas
Had a very pleasant conversation about viewing of a property. Very kind and helpful.... Read more
2nd Sep 2022 (2 years ago)
D Venero
Tom Baker... Read more
31st Aug 2022 (2 years ago)
L Tsoi
Chancellors provides excellent letting service. The staff is very informative and efficient.... Read more
Landlord
9th Aug 2022 (2 years ago)
P Cheema
Very clear and quick meeting with George. Explained to me the details concisely and was very easy to speak to.... Read more
5th Aug 2022 (2 years ago)
Convinced us they could achieve the best price for our house and then pushed for price reduction less than three weeks after being on the market. Far too process driven, with updates -only communicating on their ‘Client Care Day’ on a Tuesday. Didn’t work hard to get the best price for the seller with the aim of trying to appease everyone all the time. ... Read more
Seller
3rd Aug 2022 (2 years ago)
A Bradley
Ben Stevens has been very hands on with both myself and my fathers portfolios and any requests we may have, excellent service... Read more
2nd Aug 2022 (2 years ago)
C Ji
George is always helpful and responds to our queries quickly.... Read more
26th Jul 2022 (2 years ago)
A Boutayeb
Highly recommend the Abingdon Chancellors estate agents! India Allen was especially helpful, efficient & friendly which is much appreciated, given how the rental property market is so fast paced right now.... Read more
22nd Jul 2022 (2 years ago)
M Vachhani
I'd like to say what a fabulous job @George did for us. Great service, always keeping me updated and we managed to complete very quickly with his help and always available to speak call or via text. I highly recommended abingdon chancellors especially with George.... Read more
14th Jul 2022 (2 years ago)
R S
@india.allen
Great person, very helpful and professional. Recommended ????????????... Read more
13th Jul 2022 (2 years ago)
S Tomkins
Tom was wonderful to deal with. A great guy.... Read more
13th Jul 2022 (2 years ago)
J Ogilby
Have had a very easy time working with India so far, she has been really quick in getting all our information processed and making our move go smoothly. Thanks for your help!... Read more
7th Jul 2022 (2 years ago)
S Ridgway
George was absolutely excellent, probably the friendliest letting agent we've come across! Clearly a man who wants to go somewhere in his career. Replied promptly, knowledgeable about the properties we viewed and generally sympathetic to what is often a stressful time! Thanks George... Read more
17th Jun 2022 (2 years ago)
T Gee
George showed us round several places when we were desperate, and other estate agents were taking no interest. We didn't get the houses we made an offer on in the end, but our experience of George was good throughout - professional, prompt and helpful. We'll definitely return to this agency to continue the search.... Read more
15th Jun 2022 (2 years ago)
F Blackwell
I phoned up chancellor's this morning and spoke to a guy called Tom baker he was very very helpful,, kind,, compassionate and understanding of my children's needs especially my disabled daughter's he was very friendly and polite and gave very good advice and has been the most helpful person I have spoken to since I have been looking for propertys.. he is a very good employee to have and a massive credit to cancellors..
I would strongly advise anyone that is looking to buy property to contact chancellor's in Abingdon and ask for Tom baker..
Thanks again tom your a legend ????????????... Read more
9th Jun 2022 (2 years ago)
E Kent
Lovely, funny guy! Very knowledgeable.... Read more
4th Jun 2022 (2 years ago)
T Bojic
India provided fantastic customer service as I inquired about viewing a property.... Read more
16th May 2022 (2 years ago)
E Nahyuha
india allen helped me a lot through the whole process l was new to all this she helped me with the papers made sure l had the documents in place made my payments all in time helped me get a place to stay and as a person l think she is a generous lady who deserves an applause thank you chancellors for having people like her she is a good representative... Read more
Tenant
9th May 2022 (2 years ago)
M Guntert-Smith
Upon meeting Tom at the property we were viewing, we found him to be very professional from the onset. Toms knowledge base was second to none on the property and went through every stage with us. He made it very easy to understand all aspects of the house. He is very easy to communicate with and answered all our questions. We enjoyed meeting him and getting to know him. And he has since contacted us regularly because he understands what we are looking for... Read more
6th May 2022 (2 years ago)
P Wong
Quick response and nice service. Thank you George for the property search!... Read more
29th Apr 2022 (2 years ago)
M Zimba
Excellent service as we've been looking for a new home to rent.... Read more
Tenant
29th Apr 2022 (2 years ago)
E Jones
Ben was very friendly, polite and helpful with suggesting suitable properties and answering all my questions.
Thank you so much for all your help.... Read more
28th Apr 2022 (2 years ago)
B Lees
Thanks for all the help Ben. You gave us great advice that was very helpful as we are new to renting.... Read more
Tenant
28th Apr 2022 (2 years ago)
L Amber
George is very helpful and efficient!... Read more
26th Apr 2022 (2 years ago)
K teasdale
Excellent service and support from Lisa who is a great communicator and well supported by Eve who kept everything on track.... Read more
22nd Apr 2022 (2 years ago)
T Perera-Childs
George was friendly and really helpful.... Read more
13th Apr 2022 (2 years ago)
L Hardingham
Lisa & her team were fantastic, so supportive and professional. They managed to find us a new buyer within 24 hours! Great communication and 100% reliable.... Read more
Seller
5th Apr 2022 (2 years ago)
N Sykes
Spoke to George regarding a property enquiry, very helpful.... Read more
25th Mar 2022 (2 years ago)
Alison
All properties listed on Rightmove I have ever enquired about are already sold, what a waste of everyone's time. Including those they emailed me about today. They said "no house starting with a £3 is actually available"??? Apparently they do this to "take details in case the sale falls though" why not just put them as STC then? I dont understand why they use this approach just puts me off ever using them or enquiring again.... Read more
Buyer
25th Mar 2022 (2 years ago)
S Swain
Thank you to India for helping me secure my next home with Chancellors, Abingdon. She has been amazing! The communication has been brilliant and thanks to India, my new life starts in June 2022.... Read more
Buyer
15th Mar 2022 (2 years ago)
Reuben
India was great with me and my fiancé when we were looking for our first home to rent in Abingdon. She is very communicative and was very helpful by answering any questions we had about the renting process which made it easier for us! Thank you!... Read more
Tenant
15th Mar 2022 (2 years ago)
G Cameron
Such a great experience with Chancellors. George is such a gem and they are so lucky to have such a hardworking lad working for them! He has helped my partner and I so much thus far.... Read more
2nd Mar 2022 (2 years ago)
S Dingle
We're so glad we had Tom Baker dealing with our property buying as he has been super helpful from start to finish. Tom met us at our new home to show us around and from that moment onwards he has been our go to contact. I can always get hold of him on the other end of the telephone and that is so important when moving house. Tom was there to put our minds at ease with any queries we had.... Read more
Buyer
22nd Feb 2022 (2 years ago)
C Brown
Really helpful and great communication... Read more
12th Feb 2022 (2 years ago)
H faure
Thank you George for all your help finding my family and me a new home!... Read more
10th Feb 2022 (2 years ago)
D Booker
Thank you Lisa for selling our home for us. Faultless regular communication throughout, compassionate and thoughtful, full of information and able to answer any queries I had. Thanks again ???? also thank you to Tom for keeping us updated through the sales and viewing process.... Read more
Seller
10th Feb 2022 (2 years ago)
R UK
Prompt response from India.... Read more
7th Feb 2022 (2 years ago)
C Barbe
Thanks India !... Read more
4th Feb 2022 (2 years ago)
J Fil
A lot of my time have been wasted. All properties listed on Rightmove and Zoopla, I enquired about, turned out not being on sale. The stuff is helpless, sounded like they have no clue what they are doing. Chancellors make Rightmove and Zoopla useless. Very disappointing experience.... Read more
28th Jan 2022 (2 years ago)
R Kaushik
Benjamin Stevens MARLA has been very helpful in finding a new home for us. I look forward to recieve further details on properties around Abingdon area.... Read more
Buyer
28th Jan 2022 (2 years ago)
E Bolorinos
India was very friendly and helpful!!... Read more
28th Jan 2022 (2 years ago)
M Raj
George was absolutely helpful and very professional.... Read more
25th Jan 2022 (3 years ago)
R Carvalho
India Allen was ever so helpful over the phone, promptly emailing some property suggestions.... Read more
24th Jan 2022 (3 years ago)
S Patel
Thanks George, I appreciate your help in finding property. The team is professional and take care of your needs. ????????... Read more
22nd Jan 2022 (3 years ago)
G Guerra
Thanks to George and India, which are helping us find a property to rent.... Read more
Tenant
19th Jan 2022 (3 years ago)
F Ramos
I am quite satisfied with George support in finding a new home for my family. We are immigrants from Brazil and George has been given us detailed information about properties, which attend to our needs, and contractual terms. Thank you, George!... Read more
Tenant
18th Jan 2022 (3 years ago)
D Farmer
Albert was very helpful in organising viewings, paperwork, etc for me finding a place to rent. The systems Chancellors used for viewings and for completing the application were professional and helped reduce person to person contact during the covid pandemic..... Read more
Tenant
2nd Feb 2021 (3 years ago)
S Paramasivam
I am very pleased with chancellors professional approach to renew our contract for our property. Keep up your good work. Thank you very much.... Read more
Landlord
16th Dec 2020 (4 years ago)
Andrea
Very professional service and offering many high quality properties... Read more
9th Dec 2020 (4 years ago)
K ryan
Very good service from Chancellors. Professional, pleasant and willing to go out of their way to assist a confused and bewildered me, negotiate the tricky and stormy waters of the housing market.
Thank you for your help, am sorry I didn't get to buy in Abingdon, but your advice was honest and appreciated. Thanks.... Read more
6th Dec 2020 (4 years ago)
H Dimopoulos
We recently sold our property with the Abingdon branch of Chancellors and would highly recommend them. Jess and Holly were just brilliant, they generated lots of viewings, kept us up to date at all times with really helpful communication. Once the house sale had been agreed they continued to be available to us to assist with any queries. Really impressed with the service that we received - thanks.... Read more
Seller
3rd Dec 2020 (4 years ago)
P Sutlieff
Thank you Chancellors of Abingdon for a fantastically efficient service in sorting out my problem so quickly!... Read more
27th Nov 2020 (4 years ago)
M H.
I could see that the staff were abusive and threatening towards a gentleman who was simply trying to point out they they were in breach of GDPR laws.... Read more
25th Nov 2020 (4 years ago)
L Russell
So many keyboard warriors sharing bad reviews on the data protection issue. What about the data protection issue created by the person filming who decided to post it on the internet? Um, pot, kettle, black? Honestly, what a total jobsworth -- did he have nothing better to do? Crack on Chancellors Abingdon, you're doing a great job. We had an incredibly positive experience with Chancellors when we sold our house through them a little while ago, and they've responded extremely professionally to the frankly ludicrous claims here. Any person with a shred of common sense will see these 'John Doe' reviews here for what they actually are.... Read more
Seller
23rd Nov 2020 (4 years ago)
J Taylor
My experience with Chancellors Estate Agents was fantastic, they managed to rent my property out within a week of advertising! Daniel Freeman was a consummate professional throughout giving great advice and keeping me up to speed, would highly recommend!... Read more
Landlord
23rd Nov 2020 (4 years ago)
N19KSAN
Seem reason as all the others. Can't be showing details through the window.... Read more
23rd Nov 2020 (4 years ago)
B david
Rude, breaching GDPR... Read more
22nd Nov 2020 (4 years ago)
D L
Disgusting disregard for customer's privacy. Showing personal details on screen for the public to see by glancing in the window. Acting like it's not normal for people to look in a window, when the window is littered with advertisements to attract people to come close and look in the window.... Read more
22nd Nov 2020 (4 years ago)
A Šiupinyt?
I rarely leave reviews but on this occasion I really wanted to thank Chancellors in Abingdon branch for helping me to find a new home. The service received was professional and friendly and will definitely use them again. Thanks!... Read more
19th Nov 2020 (4 years ago)
I Ahmed
![1/5 Stars](/images/stars/one-star-rating.svg)
So a PINAC reporter was recording this agents shop from a public foot path to high light how estate agencies breach GDPR on a daily basis by having sensitive customer information on display with pc’s facing out toward the public, and rather than discuss the situation immediately get defensive bordering on aggressive toward the reporter filming, and rather than listen to what he had to say, decide to cut him off and walk back in contacting the police, thinking they will remove his rights, anyway that didn’t work so Chancellors of Abingdon get 1 star for poor public courtesy, communication skills and of course for remaining to breach data protection. They then decided to lodge a baseless complaint on YouTube when clearly their in the wrong, hopefully fellow auditors will visit them more frequently until they do decide to resolve the matter.
Quite easily resolvable, get some privacy guards between the pc’s and shop fronts guys.
Check out Auditing Britain’s channel on YT... Read more
19th Nov 2020 (4 years ago)
C Piss
Breaching data protection laws by openly displaying clients' personal information to anyone walking past their office. When pointed out to them their employee was incredibly rude.
Given the number of data breaches they should immediately take steps to turn their monitors to face away from the street or install privacy filters.... Read more
18th Nov 2020 (4 years ago)
M Fair
A member of the public advised them they could be exposing peoples data and breaching GDPR, but instead of listening and thanking him they were rude and wanted the police called. I wouldn't trust them.... Read more
18th Nov 2020 (4 years ago)
C Bennett
Overall quite a decent experience. We worked with Holly and she was really helpful in getting onto enquiries and kept communications going well. her colleague Daniel also helped us out quite a bit. I would say the post selling team in bracknell needs some work to improve their service and communications, having said that Holly and Daniel at the Abingdon branch were there to pick up and frustrations and chased up when we needed them too so they certainly went above and beyond and would certainly recommend working with them.... Read more
Seller
21st Sep 2020 (4 years ago)
E markio
Bumpy start but it's how you finish! Always nice to chat with Daniel and Jess in the office, really nice people and they care. Cheers all.... Read more
16th Sep 2020 (4 years ago)
R Bradley
![1/5 Stars](/images/stars/one-star-rating.svg)
Daniel Freeman himself was great in branch and very easy to get hold of the whole time we were letting a property through Chancellors.
However, once the paperwork is signed you don't talk to the people in branch but to people in a centralised office and they are terrible. We got bounced between people who didn't know anything about our property, and that's if we got through at all. We often left messages and emailed and were ignored. But if we missed a call from them we were sure to get a snarky email about how "hard to contact" we were. We were repeatedly asked the same questions and got many calls trying to get us to buy through them once we'd sold out house no matter how many time we told them we weren't interested.
Chancellors also failed to organise any repairs on the house requested by the tenants and us, saying they needed to get a quote and then ghosting us. The tenants requested a simple gate fix in December that was never organised by Chancellors before they moved out in August, despite us constantly chasing them. Chancellors also took money from the rent without warning us or asking permission and it took weeks of calling them to get them to explain what this was for.
Its probably not the staff themselves that caused these problems but the system of having a centralised office of people who have to work on various areas and with various people without anyone getting to build a relationship or knowledge of the case.
We were letting our property through Chancellors and marketing it for sale through them at the same time. Some of the staff at Chancellors were rude about the other agent we were marketing the house with but the other agent got ten times the number of viewings Chancellors did and they were the ones who sold the house.
Basically the people in branch are great but get ready to never talk to them again once you sign anything. Terrible service that made everything much more stressful than it needed to be. Would avoid and not recommend to anyone.... Read more
Landlord
14th Sep 2020 (4 years ago)
C Spolander
The commercial department is dismal. Landlords avoid at all costs... Read more
Landlord
25th Aug 2020 (4 years ago)
S Tomalin
Daniel Freeman has been professional throughout the process of renting out our property. I contacted him before lock down and he kept in contact the whole way through. He quoted a higher rent than his competitors and delivered in one day of putting it on the rental market. Great service!... Read more
Landlord
13th Aug 2020 (4 years ago)
N Kennedy
We first employed Chancellors of Abingdon in September 2019. Our main contact throughout was Holly Wood and she provided superb support and assistance throughout. The whole process was drawn out due to the Lockdown but we there was always help and support through this difficult period. At the last minute there was a major problem which was handled efficiently and effectively .
We would highly recommend them and the staff at Abingdon... Read more
9th Jul 2020 (4 years ago)
J Sharkey
Daniel freeman dealt with my move at chancellors lettings in Abingdon! He was very helpful and professional and done all he could to help me and keep me updated! Great service! Thank you Daniel!... Read more
Tenant
24th Jun 2020 (4 years ago)
62
While I accept there are restrictions with Covid-19, I have been trying to enquire about a flat for rent in Abingdon since the beginning of April. 3 emails and 4 telephone calls later, still nothing! I Know I can’t view the flat at the moment but surely some one must be monitoring emails and can answer a simple question, in the same way another estate agent in Abingdon did this morning?... Read more
12th May 2020 (4 years ago)
V Ellis
When my flat was being let Chancellors were very good at quickly finding me reliable tenants.
I decided to sell and Alex and his team marketed the property and I had some offers. The final offer was accepted and Chancellors gave me regular updates during the conveyancing process.
The flat has now been sold - Thankyou.... Read more
Seller
17th Mar 2020 (4 years ago)
F Rice
Really happy with the service we had with Chancellors through Holly. She was extremely accommodating and helpful throughout the viewing process, dealt with our offer effectively and even continued to be a reliable help and point of contact even when we were officially under care of the sales progression team. She put us at ease throughout, thank you Holly!... Read more
Buyer
11th Mar 2020 (4 years ago)
A Noteman
Alex and his team worked relentlessly to find me a buyer after my first collapsed. Constantly keeping me updated on progress and feedback. Massive thanks to him and his team.
Holly Woods and Danielle Couchman are also superb! Would highly recommend!... Read more
Seller
6th Mar 2020 (4 years ago)
I have never experienced anything like it. Little/no communication, what communication I did get was rude and condescending. They can talk the talk, but just wanted me to drop the price on my property however they did nothing to advertise for me - when I did ask them to update the description and photos, they refused and said ‘it won’t help, the market isn’t good’. Once my SIX MONTH contract ended, i sold my property in 6 days from starting with a new estate agent. I was constantly lied to and treated with no respect. Would not recommend Chancellors Abingdon branch.... Read more
Seller
21st Feb 2020 (4 years ago)
A Cook
Holly Woods has been amazing throughout our process of buying a house. Always on hand to answer any questions we had, whether via email or phone and has managed to fit us in to many viewings and sometimes even last minute! Holly provided exceptional help and support for us as first time buyers. Thank you Holly!... Read more
Buyer
29th Jan 2020 (4 years ago)
J Mansfield
We would highly recommend Chancellors Abingdon for anyone wanting to sell their property. Alex and all the members of his team we dealt with were unfailingly helpful and professional. We were particularly impressed with the regular, prompt communication we received throughout the process. We were very pleased to know that our house was in such good hands. Thank you to everyone involved.... Read more
Seller
24th Jan 2020 (5 years ago)
P Mason
Chancellors were very helpful from the first viewing to putting in an offer. I’m still to use their conveyancing team and hopefully I will be in my new home at the beginning of spring... Read more
Buyer
22nd Jan 2020 (5 years ago)
K Pepper
Viewed some houses with Chancellors, really excellent service, particularly from my agent Holly Woods. She was very approachable and professional, helped with all my questions and with the whole process... Read more
20th Jan 2020 (5 years ago)
H Webb
Holly Woods was very professional and efficient to quickly get me in contact with a mortgage advisor after I enquired about a meeting to discuss buying my first home. She stayed in contact with me after our first conversation. Such a lovely member of the team. Look forward to working with her in the future.... Read more
Buyer
20th Jan 2020 (5 years ago)
F purvis
Alex was professional and extremely considerate dealing with the sale of my house. Honest and pragmatic, he listened and in the end delivered.... Read more
Seller
25th Nov 2019 (5 years ago)
M Mathias
![1/5 Stars](/images/stars/one-star-rating.svg)
Appalling (professional let) rental experience as the result of a catalogue of failings and total lack of responsibility by Chancellors for resolving tenant issues.
The day before the move-in date the new tenants were told that they wouldn't be able to move in as the house had failed the gas safety test. Chancellors then only conceded to let them move in on the original date if they agreed for the cooker to be disconnected until a new cooker was sourced. They were then left without any means to cook meals for 8 weeks until a new cooker finally arrived!
On moving in...
... The house was filthy and the garden was full of rubbish. It took the best part of a day to clean up sufficiently to start unpacking.
... Many cupboards, drawers and the garden were full of the previous tenant's belongings. It was left to the new tenants to pack these away until they were collected.
... One of the beds was propped on a block of wood and collapsed when touched. It took approximately 1 week for a replacement bed to be delivered.
... The Front door Yale lock was broken
There were a number of other irritating issues that took an unacceptable time to be fixed.
All of these issues should have been picked up and resolved by Chancellors before the new tenants moved in.... Read more
Landlord
25th Nov 2019 (5 years ago)
L Taylor
Found new tenants within a week at the original rental price. Excellent value service and thoughtful staff. I've used Chancellors to find 3 tenants now and each time it was done promptly and left my property empty for no longer than 2 weeks. Thank you!... Read more
Landlord
22nd Nov 2019 (5 years ago)
J K.
Holly, Jessica and Alex are good communicators, very efficient, hard working, and always pleasant to deal with. I would recommend Chancellors to sell your property.... Read more
28th Oct 2019 (5 years ago)
K Eskidzhyan
It is awful agency . I am so frustrated by service. Even in Africa you could get better service.... Read more
21st Oct 2019 (5 years ago)
M James
Throughout the duration of our time with Chancellors, the consistently fantastic level of attention to detail, swift and incredibly friendly but always professional communication from Jessica, has made a potentially stressful experience all the easier. Jess has always offered both buyers and ourselves as sellers a truly high calibre and quality level of service during viewings and through face-to-face, email and telephone contact, with a maturity beyond her years and experience.
We really cannot thank nor recommend Jess highly enough and it's been an absolute pleasure to mutually reach our goal of selling with all her assistance, reassurance and optimism.... Read more
Seller
8th Oct 2019 (5 years ago)
C L
Ive been dealing with Holly woods for a few weeks now, she is a credit to the business. She is exactly the type of person you want to handle you sale / purchase, shes tenacious, professional - and most importantly for me, when she says she will do something she does it, AND she comes back to you straight away to confirm whats happened!
Its often frustrating and stressful dealing with solicitors, Holly made this whole process easy for us and i would willingly reccommend her to anyone thinking of selecting an agent to represent their sale or purchase!... Read more
3rd Oct 2019 (5 years ago)
I Alam
I met up with Holly Woods (Senior Sales Negotiator) at the property we were trying to buy and after our expression of interest to purchase the property, she maintained contact with me throughout the buying process and provided help in a courteous and professional manner.... Read more
Buyer
25th Jul 2019 (5 years ago)
D Shah
Terrible experience with viewing bunch of property... lady was not at all interested and on phone texting most of the time.... don't knew any details of simple questions asked about property. Very unprofessional of chancellors with big name.... Read more
24th Jul 2019 (5 years ago)
P Whitney
Alex has been extremely helpful to us. Despite being let down by a buyer, Alex quickly found new buyers and yesterday, we exchanged contracts.
Thank You very much for a job well done.... Read more
Seller
16th May 2019 (5 years ago)
T Smout
Holly has been an absolute pleasure to work with and in the short time we have known her she has left a lasting impression on our family.
Hollys professionalism, knowledge and personable nature are second to none.
She has offered sound advice and has kept in regular contact, so we know we are in good hands.
Holly has really made us feel reassured and comfortable throughout the process, without pressure which has made this feel like much more than just another business transaction.
It is obvious to me that she has a real passion for what she is doing and she does a superb job.
Holly really is a credit to your organisation but I'm confident you will already be well aware of that!
A really person/family centred service - thank you Holly!... Read more
7th May 2019 (5 years ago)
M Dixon
Jess was very helpful and efficient throughout the purchase of our property, very professional.... Read more
Buyer
1st Apr 2019 (5 years ago)
J Blog
![5/5 Stars](/images/stars/five-star-rating.svg)
I've been really impressed by the professionalism of the teams I've interacted with at Chancellors. We had initially instructed an online estate agent to sell our property but, when that didn't work out, we contacted Chancellors.
From the very first meeting with Alex (Sales Manager) the difference between a high streetand an online estate agent were clear. The level of engagement and interest in selling our house couldn't have been higher. Holly from Alex's team handled viewings and enquiries really well and we were kept very well informed with a great level of communication throughout. We had viewings booked in almost immediately.
It's fair to say that most house sale transactions can experience some form of hiccup on the way and ours was no exception. What I hadn't realised was how supportive and helpful the sales and conveyancing teams at from Chancellors would be. Mahnoor was our point of contact and she kept us very well informed and really helped with the negotiation of completion dates etc.
I could be wrong but I don't think any other estate agent is offering quite that level of support and service. In any case, I would highly recommend the team at Abingdon's Chancellors office and certainly urge anyone to think twice before choosing an online estate agent - there's no way they can compete with the local knowledge and experience of a high street agent.
Lastly, I'd add a huge thank you to Alex, Holly, Jessica and Mahnoor - it's been great to work with them and I'm extremely thankful for their help.... Read more
Seller
12th Feb 2019 (5 years ago)
S Collinge
I have recently sold my property through Chancellors in Abingdon. I would definitely recommend them ... they are a hard working team ... they give regular feedback and keep you well informed both whilst the house is on the market and through the selling process. By far my best experience with estate agents to date. I would, in particular, recommend Alex Dimopoulos & Holly Woods! Thank you!... Read more
Seller
13th Dec 2018 (6 years ago)
M Akram
From meeting the Manager Alex all the way through the viewings, These guys have been amazing, lots of communication (even while abroad) and being kept updated, have had a brilliant experience with them, would defo use again.... Read more
12th Dec 2018 (6 years ago)
T Wong
Alex of Chancellors Abingdon helped us getting our first home, he was excellent in going through the whole process with us, and we have now finally moved into our new home.... Read more
Buyer
11th Dec 2018 (6 years ago)
D Thomas
Buying my first house was made very easy by Chancellors Abingdon. I was in touch with Alex every step of the way and he made the whole process smooth and without any complications. Being self employed, I had struggled to obtain a mortgage in principle previously, but Alex put me in touch with Will his mortgage broker who was incredibly helpful in securing me with a great rate mortgage. I am very happy in my new home and would definitely recommend this branch to anyone thinking of buying around Oxford!... Read more
Buyer
27th Nov 2018 (6 years ago)
B Jones
This was my 3rd remortgage and it was by far the easiest.
Alex from chancellors referred me to William a mortgage advisor and they did all the work. Talked me through my options and the best deal for me. Sent me through the paperwork and I didn’t have to lift a finger. All done over the phone and email. Excellent service will be doing the same in 2 years time ????????... Read more
21st Nov 2018 (6 years ago)
B Smith
Thank you to Chancellors and specifically Holly for making our first home purchase less stressful. She has been attentive and helpful through the entire process, answering questions and advising us on all the little things we would not have thought of. I would definitely recommend Chancellors.... Read more
Buyer
12th Nov 2018 (6 years ago)
F Merauld
Holly from Chancellors was wonderful, very friendly and knowledgable. She put me at my ease and was both helpful and unobtrusive when showing me round the property I bought. I deliberately chose to both sell and buy via Chancellors because I've had such an excellent experience in the past. I rate them very highly.... Read more
Seller
8th Nov 2018 (6 years ago)
L Hero
We recently Purchased a Property with Chancellors, very specifically with the Sales Manager Alex from the Abingdon Office. Our experience with Alex have been superb he has been so efficient, Professional, very approachable when we viewed the house with him. Even to the extent of texting me Sunday eve, as we were so excited we had finally found a house after months of searching, Oxfordshire, the experience made so much more pleasant, in every possible way we are over the Moon with the Customer Service we have received from Alex. Absolute delight & highly recommended. Having dealt with a good dozen or so Estate Agents we can recognise, quality when we see it !!!! Professor Jackie Potter & Eric Appleby... Read more
Buyer
19th Oct 2018 (6 years ago)
L Simonite
My partner and I just completed on the sale of our property with Chancellors and couldn't be more pleased with the service we've received. Alex was excellent in first giving us all of the info we needed to instruct them, and then keeping in regular contact, arranging viewings and providing feedback throughout.
Alex and his team managed to get the property marketed and sold within 4 months, so I'd highly recommend to anyone looking for a proactive, motivated agent in the area.... Read more
Seller
22nd Aug 2018 (6 years ago)
E Kilroy
Exceptional!
I spoke with Alex who was very helpful, friendly and knowledgeable. He put me through to Will who helped me through the mortgage process. This service was invaluable and made the whole process clear, efficient and easy.
It's been the best service I've ever received from an estate agent - Will definitely use again and recommend to all of my friends!... Read more
24th Jul 2018 (6 years ago)
S Page
Very good and efficient service from the staff at Chancellors Abingdon branch. Alex the branch manager was almost always available and quick to answer my queries, and if he wasn't available then his members of staff were more than helpful. A very satisfied customer.... Read more
19th Jun 2018 (6 years ago)
P Evans
Excellent service from Alex and his team at Chancellors. Great communication and advice all the way through the selling process. Highly recommended.... Read more
Seller
24th Apr 2018 (6 years ago)
A Y
I rent a property through them. They said they would use local traders and manage the property. Every time anything goes wrong, they ring me, then charge a huge call out fee, then get quotes that are ridiculously high, at least two or three times above the normal rate. Avoid.... Read more
Landlord
4th Apr 2018 (6 years ago)
L Symonds
Non-Stop harassment, constant calls and voicemails on my phone. Refusing to answer at this point and blocked the number.... Read more
15th Mar 2018 (6 years ago)
E Butcher
House hunting is the most stressful experience and we were dreading finding somewhere new to rent however Daniel Freeman from Chancellor's gave us first class customer service. He always followed through on our requests and enquiries in a very timely fashion. For myself it was least stressful renting process I have ever encountered. Will be using them in the future and I would definitely recommend.... Read more
Tenant
1st Sep 2017 (7 years ago)
E Heyworth
This is by far the WORST company I have ever dealt with.
As a renter I have never owned the property I rent, but despite this I get multiple phone calls a week and emails asking telling me that my property is on the market and that I should sell it with them. I have NEVER owned the damn property. STOP CALLING AND EMAILING ME!
Stay well clear of this company, they will harass you for years to come.... Read more
Tenant
3rd Apr 2017 (7 years ago)
J Laker
NEVER LEAVE YOUR CONTACT NUMBER. Constant nuisance calls from the company. I have asked them 3 times via phone to remove me from their contact list, twice by email and an official complaint. I have eventually resorted to blocking their phone number on my phone.... Read more
3rd Apr 2017 (7 years ago)
J Yap
I just received a call from this agent but when I picked up the phone nobody answered, then the line went dead. Months ago, I have asked for my contact details to be removed from their database. Why are they still calling me??... Read more
15th Feb 2017 (7 years ago)
S W
Worst company I have ever rented through, neglected to inform you of changes to your tenancy and then try to penalise you for it! Didn't even have keys to our property so everything had to be organised through me (even things that no one needed to be there for) which included taking time off work.....what does a landlord pay you for??... Read more
Tenant
19th Oct 2016 (8 years ago)
C F
A big thankyou to the team at Chancellors Abingdon for the excellent service we received when they helped sell our house recently. The ongoing communication from Daniel was excellent and we really appreciated him always being available to talk things over with.... Read more
Seller
12th Oct 2016 (8 years ago)
P Klup?
Reliable and professional, ideal contact with a client. I wish there were more agents like this one!... Read more
21st Sep 2016 (8 years ago)
P Dingle
During our buying process we only dealt with George and was great to have just one point of contact throughout who knew what we wanted and exactly who we were overtime we called. George was polite, to the point and efficient. thanks... Read more
Buyer
11th Jul 2016 (8 years ago)
M Yurdan
About 2 years ago I was taken to see a house by a very pleasant and helpful young lady from Chancellors, but it proved unsuitable. Since then, despite my having told them both over the phone and by email that I'm no longer interested in moving, they persist in ringing me up and won't give up.... Read more
2nd Jun 2016 (8 years ago)
J Cleaver
George was the agent at the Abingdon branch throughout my purchase of a property. I found him to be prompt in responding to questions and proactive in chasing up information, whether from me, the solicitors, or the vendor. The purchase went pretty smoothly and I certainly believe that George's management through the process made a significant contribution to that. Thanks for all your help.... Read more
Buyer
2nd Feb 2016 (8 years ago)
A Dreier
![5/5 Stars](/images/stars/five-star-rating.svg)
Upon deciding to sell our property there were no shortages of estate agents in the local area. Chancellors wasn't on my radar, as I considered them to be one of the biggest estate agents and doubted they would give us and the property the attention we hoped for. However, having had a couple of estate agents visit, I thought I would give chancellors a call.
I was impressed from the moment they stepped through the door. The manager of the Abingdon branch gave us a run through of the service they offered. We particularly liked the fact that all the sales team would come round to review the property before it went on the market, and that time was set aside each week to have a catch up about the sale. On open day was quickly arranged, and the property was sold the same day.
Chancellors showed attentiveness throughout. We were assigned with a property manager (Michael Thomas) who went out of his way to chase the relevant parties when needed and give up to info on how things were going. Locally. Stuart Locke also provided us with updates and took care of anything we needed in relation to the sale.
I really can't recommend Chancellor enough. it was a seamless experienced from start to finish.... Read more
Seller
26th Jan 2016 (8 years ago)
L Gregory
I recently sold my property through Chancellor's in Abingdon and cannot thank them enough for their help and support in what proved to be an unusually tricky sale. Daniel Bradley and Stuart Locke worked incredibly hard to keep things on track - without them I don't know what I would have done! They really went the extra mile. Highly recommended.... Read more
Seller
13th Nov 2015 (9 years ago)
D Bruzzi
I was looking for a property in the Abingdon area and Elizabeth provided a very professional as well as friedly help keeping me constantly updated and informed.... Read more
3rd Nov 2015 (9 years ago)
M Medlock
We recently bought our house through Chancellors. Stuart Locke was our agent and his effort to accommodate our pressing time limits and particular requests deserves special mention. With his help, I am pleased to say we were in our new house little over 8 weeks after initial offer.... Read more
Buyer
7th Oct 2015 (9 years ago)
A Irwin
A smooth and professional lettings service from Ben at Chancellors Abingdon, thank you... Read more
Landlord
7th Oct 2015 (9 years ago)
M P.
We purchased the property this summer. Stuart Locke at Chancellors Abingdon Office was very helpful and professional. Great service! Thank you!... Read more
Buyer
30th Sep 2015 (9 years ago)
S Sharp
We recently bought a house through Chancellors and we were very pleased with the service provided, both by the company in general and by Laura Hill who helped us a great deal with our purchase. There were various complications with both our sale (through a different agent) and our purchase, but Laura kept us informed and was very helpful in speeding things along. She was also very reassuring during what was quite a stressful time for us!... Read more
Buyer
9th Sep 2015 (9 years ago)
B Neal
Ben from Chancellors was incredibly helpful in our search for a new home. He was always knowledgeable on the properties which met our specifications, in a professional and trust worthy manner. 10/10 would view a house again... Read more
1st Sep 2015 (9 years ago)
S Neal
Ben from chancellor's is amazing, professional, friendly, genuine, reliable and efficient. Ben is definitely going to go far in his proffesion and we wish him all the best :)... Read more
1st Sep 2015 (9 years ago)
B Lancaster
We spent months looking for a house in Abingdon, during that time Stuart Locke from the local Chancellors offices advised and arranged viewing. Thanks to Stuart we found our new home and are now busy moving in!... Read more
Buyer
29th Jul 2015 (9 years ago)
J Foreman
Last week I was searching for my first flat after graduating university and called chancellors for assistance, where I was put into contact with Elizabeth. She was more helpful that I could have ever expected, often going way beyond her duty to help me find a property. Several times she contacted me as soon as the office opened with updates on potential properties, allowing me to plan my days most effectively. Elizabeth also found additional properties that fit my specification and really put a remarkable amount of effort into securing viewings at properties. An all round excellent experience and a pleasure to work with, highly commended and recommended.... Read more
19th Jul 2015 (9 years ago)
S Warncken
![5/5 Stars](/images/stars/five-star-rating.svg)
I have nothing but praise for Chancellors Abingdon branch and our lettings negotiator Elizabeth Bissessar who turned our search for a rental property into a very positive experience, we had dealings with another agency at the same time who were nothing but unprofessional and rude and failed to secure us a property. I explained our situation to Elizabeth who completely understood and sympathised, she booked us viewings at very short notice and communicated with us at all stages of the process, I felt chancellors cut out a lot of the bureaucracy associated with modern day letting agencies, I honestly believe it was her professionalism and hard work that ensured that we got the rental property that we desired within a couple of days. I would recommend anyone who is finding the rental process daunting to get in touch with this branch who will help you find what your looking for, Elizabeth genuinely cares about you, this was very refreshing after being in touch with many agencies that made you feel bad for bothering them! For a personal letting service I highly recommend Elizabeth and chancellors, Thank you so much.... Read more
Tenant
25th Jun 2015 (9 years ago)
A L
![5/5 Stars](/images/stars/five-star-rating.svg)
I rarely write reviews unless I have had a particularly good or bad experience. In this instance, I am happy to say that, despite the general adverse press that estate agents can receive, I had a particularly good experience with the estate agents at Chancellors' Abingdon branch.
I was keen to purchase a flat and complete the purchase as soon as possible. I spotted a vacant flat for sale through Chancellors on a Friday lunchtime, and Stuart Locke rearranged his diary and stayed late that same evening in order to fit in a viewing to suit my working hours. The viewing went well, and I completed the purchase within two months, including arranging survey, mortgage and conveyancing.
Throughout the process, Chancellors (Shingirirai Hopkins) kept me informed of progress, and they have a centralised Specialist Sales Team that chase all parties (vendor, purchaser, solicitors, surveyors, mortgage company) and ring around everyone to keep the transaction on track.
There were occasional bumps in the road, but each time, both Stuart Locke and Daniel Bradley kept me informed, advised appropriately and we were able to navigate our way through potential obstacles (none of those potential obstacles were of Chancellors' making).
Whenever it was not possible to speak to either Daniel or Stuart immediately, the staff at the Abingdon branch were very polite and friendly, took my details, and I always received a call back.
The final crowning moment was on the day of completion, and I was stuck in traffic, keen to get my hands on the keys... Stuart stayed until 7pm at the branch to ensure handover of the keys.
In summary: a friendly professional service from all those at Chancellors without exception. The purchase was completed in a timely fashion. I was kept informed at all times. Chancellors stepped into the process when I needed them, and resolved them whilst keeping all parties happy. I could always get hold of the people I needed to.... Read more
Buyer
24th Apr 2015 (9 years ago)
I Bessenyei
What an exciting 4 weeks we had, looking for a 2 bedroom flat in a specific area of Abingdon!
We had 2 viewings per week -at least - with different agencies, including Chancellors and we must say we were really happy and satisfied with the service provided by them. Our negotiator, Stewart, did a great job keeping us well informed and up-to-date at all times. He did all this in a very friendly yet tactful manner. Usually I don't bother to leave reviews but this time I just felt I have to say a big thank you.... Read more
9th Mar 2015 (9 years ago)
V project
I've been speaking to Rob about properties and he has been really proactive in keeping me up to date with new places on the market. Really good service.... Read more
6th Mar 2015 (9 years ago)
A A
I had to find a nice rented property in a short amount of time and have recently secured a nice place. Robert Westwell was really helpful, supportive and efficient; if I had any problems or requests he sorted them out really quickly. He made relocating a little less stressful so thank you. :-)... Read more
Tenant
17th Feb 2015 (9 years ago)
K Collins
We have recently been looking for a property in Abingdon and I would highly recommend Laura Hill from the sales department. Laura has been really patient and honest with us and also incredibly polite and helpful.
Thanks Laura!... Read more
27th Jan 2015 (9 years ago)
S Lackman
I am writing a review based on finding a property through Chancellors, Abingdon. The agent we worked with, Elizabeth Bissessar was quite new to the business but her professionalism and attitude were that of an extremely experienced staff member. Despite being a business I got a feeling that it was more about finding the right property for us as a couple rather than just trying to let the property, as many other agents do. She took the effort to try and really understand what we wanted and needed. The communication throughout the process up to date, as been brilliant and we have been kept informed through every step. For a personal letting experiencing, I would highly recommend Chancellors, Abingdon. Thanks Elizabeth... Read more
Landlord
26th Jan 2015 (9 years ago)
V Randall
I have to say that Robert Westell is a very good Agent. He goes out of his way to help us when so many others can't be bothered. He is very professional and polite. Always keeps in touch to see how we are doing on the search. It is just too bad there are not more like him out there. Thank you so much, Robert!... Read more
7th Jan 2015 (10 years ago)
T Ross
I have been using Chancellors Abingdon for over 6 years now for both Sales and Lettings and have found them to be the most helpful and professional of real estates agents that I have ever dealt with. I have no hesitation in recommending them and look forward to using them in the future.... Read more
Landlord
6th Jan 2015 (10 years ago)
M Herman
I've just recently secured a rental property in Abingdon through Chancellors. My experience working with them was 100% positive. As I'm moving from Canada, I was completely new to renting in the UK, and the assistance provided by Chancellors made this transition exceedingly easy.
I was primarily assisted by Laura Hill, who was extremely helpful, friendly, and went out of her way to explain the process, answer my questions, and ultimately, find me the perfect place. I also had the pleasure of working with Robert Westall, who was very professional and helped secure the rental in a very timely fashion.
I have no complaints about my experience and would be happy to recommend the Chancellors in Abingdon to anyone looking for a new property.... Read more
Tenant
12th Dec 2014 (10 years ago)
A Bedford
We recently purchased a property through Patrick Tustian, Senior Negotiator at Chancellors Abingdon Office. We were very satisfied with the professionalism, good communications and helpful attitude exhibited throughout the transaction, which was not a particularly straightforward one due to other circumstances unrelated to the Agency.... Read more
Buyer
28th Nov 2014 (10 years ago)
C Price
Positives were timely viewing, constant and rapid communication and responses to all my queries, and a willingness of the agency to help - all of this resulted in a smooth and fast moving process without any issues. It would be really useful to be provided with details of internet access and electric/other amenities available at properties during viewing so that these don't have to be queried later; however, all these queries were answered at a later date via email and done so with sufficient detail and responsiveness. Very professional agency with excellent communication from Hannah Mustoe and Robert Westell, my primary contacts.... Read more
12th Nov 2014 (10 years ago)
S hudson
![1/5 Stars](/images/stars/one-star-rating.svg)
I'd suggest visiting the branch before proceeding with this agent, the appearance is somewhat akin to sweatshop with crowded desks full of school leavers, something we didn't realize until the lack of experience became painfully evident during the 10 long and painful months it took them to sell our properties.
We're both experienced in house buying, selling, and letting, and thought we'd try Chancellors for a change after having generally worthwhile experience of most of the other agents in town.
What a mistake, communication was non-existent after offers had been accepted, to the point where we had to frequently liaise directly with buyers and other agents ourselves to bring sales to point of exchange. We were even asked if we'd mind showing a buyer round ourselves on one of the properties!! Buyers weren't suitably vetted which resulted in a time-waster successfully getting through which resulted in unnecessary cost and delay.
With so many better agents in the town I can see absolutely no reason to recommend. We will certainly be using grown-ups in the future.... Read more
Seller
11th Nov 2014 (10 years ago)
J Mount
I purchased my existing property thirteen years ago through Chancellors so when I decided to sell I chose them to market my property. I am impressed with the professionality shown so far. They have been extremely efficient and have guided me through the process. The house sold within 8 weeks and hopefully the completion will run as smoothly.... Read more
Seller
9th Nov 2014 (10 years ago)
D Moss
Patrick and his team did everything possible to ensure a smooth move, at times going above and beyond what might be expected.... Read more
18th Oct 2014 (10 years ago)
J Kumaran
I recently moved to the UK from Canada and contacted the Chancellors office in Abingdon to look for a place to live. Elizabeth Bissessar was incredibly helpful in both finding a suitable place for me and for helping me navigate all the paperwork that goes into renting an UK residence as a newcomer. Thank you Elizabeth for all your extra effort. And thanks to the great team at the Abingdon office.... Read more
Tenant
23rd Sep 2014 (10 years ago)
T Symonds
Super helpful staff, when communicating both by phone and in person. Excellent service.... Read more
22nd Sep 2014 (10 years ago)
E Hill
I was recently looking for a rental property in the Oxford area, and was in particularly really impressed by Robert Westell at Chancellors Abingdon. Unlike many other estate agents in the area, Robert was very attentive and interested in our property search and checked regularly on how we were getting on.... Read more
3rd Sep 2014 (10 years ago)
H Clark
![5/5 Stars](/images/stars/five-star-rating.svg)
I recently looked for a rental property in the city of Oxford and neighbouring areas. This was my first experience of UK estate agents (having previously rented from private owners or university landlords). Chancellors provided an excellent service and excellent quality of rental properties - which is not something I can say for other agencies in the area.
Robert Westell at Chancellors stands out as particularly helpful and dedicated. He arranged several viewings in Abingdon and was a passionate enthusiast of the area. I particularly commend him for following up with me after the viewings, and for contacting me a week later to ask how the house search was going and if I required further assistance from him. This is precisely the level of service that I had hoped for, but found lacking, in other agencies.
As it happens, we decided to move forward with a property advertised with another branch of Chancellors, in an area more convenient for my workplace (and have been very happy with the level of service and responsiveness of our contact there, Liam Jones).
Were we to look for a property in Abingdon in the future, we would begin our search by contacting Rob.... Read more
Tenant
18th Aug 2014 (10 years ago)
K Dearmer
I found Chancellors in Abingdon to be far more helpful and on the ball than their offices in Oxford. Robert Westell was especially helpful, he set up several viewings for me and was always prompt to respond to emails and phone calls. Chancellors were pleasant, helpful and attentive.... Read more
13th Aug 2014 (10 years ago)
J Buchanan
I recently rented a flat for the first time in Abingdon through Chancellors estate agents. I was generally impressed by the professional attitudes of the agents that I interacted with ( Nicola Hurwood and Liam Jones ) and their eagerness to help me with any problems that I had. I wished to move into the property before the stated moving in date and Nicola managed to negotiate this with the landlord and the current tenant as it involved work being done on the property sooner than had been planned. Due to her diligence I got to move in when I wanted and the whole process went extremely smoothly. I was very happy with the service I received and would recommend the team at Chancellors in Abingdon to others looking to rent properties in the area.... Read more
Tenant
15th Oct 2012 (12 years ago)
G Aschenbrenner
Chancellors found excellent tenants and any queries or minor problems were sorted out quickly and efficiently by Lois Hill. Chancellors gave a first class service and I would highly recommend them.... Read more
Landlord
6th Oct 2012 (12 years ago)
J Sargent
We have registered with many Estate Agents but Chancellors is the only one that keeps us constantly updated with new properties that might suit us - the text alert service to my mobile phone telling me when new property comes available is so helpful as we are usually busy, and that is something which seems unique to Chancellors - well done!... Read more
6th Jul 2012 (12 years ago)
M Chara
My first experience of renting a property was guided by the energetic and professional hand of Liam Jones at Chancellors Abingdon. The level of customer service was exceptional, and the entire move was effortless. A seemingly peerless service from Liam put Chancellors as my first choice for future moves, indeed, my move to a more central area of Oxford was through another branch of this company.... Read more
Tenant
29th Jun 2012 (12 years ago)
R Kingdon
I am very pleased with the efforts made by my Chancellors Negotiator to bring my property sale to a successful conclusion. The market is very difficult at the moment but my Negotiatior stuck with it and through her persistent and patient efforts we finally closed a deal that was fair to all parties. Well done and thank you very much.... Read more
Seller
21st Jun 2012 (12 years ago)