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  1. Home
  2. Chancellors - Headington
Chancellors - Headington Logo

Chancellors - Headington

Closes at 8:00pm
107 London Road, Headington, OX3 9HZ
Chancellors Headington are an estate agent in Oxford. They mainly list properties in OX3, OX33 and OX9. Over the last 6 months, they've listed 96 properties, with 59 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 8:30am - 8:00pm
  • Tuesday 8:30am - 8:00pm
  • Wednesday 8:30am - 8:00pm
  • Thursday 8:30am - 8:00pm
  • Friday 8:30am - 8:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday 10:00am - 4:00pm
View all details

Chancellors - Headington Reviews (514)

Have you used this agent?
  1. 77% 5/5 Stars
    77%
  2. 7% 4/5 Stars
    7%
  3. 1% 3/5 Stars
    1%
  4. 1% 2/5 Stars
    1%
  5. 13% 1/5 Stars
    13%
All (514)
Seller (87)
Buyer (100)
Landlord (44)
Tenant (97)
General (186)

Y Carmi

5/5 Stars
Highly professionals, kind and patients. The team efficiently arranged viewing, and walked through the process and paperwork. We had a wonderful experience working with them. Highly recommended!... Read more
29th Oct 2024 (15 weeks ago)

G Amarakoon

5/5 Stars
I recently purchased my first home through Chancellors Headington Branch, and I couldn’t be more grateful for the outstanding service I received from their team, especially Alex Dimopoulos and Jack Williams. They were incredibly supportive and efficient, making the whole experience feel seamless. The purchase process was completed in under three months, which I know from my colleagues' experiences with other agents is exceptionally fast! Chancellors truly stands out for its dedication and professionalism, and I highly recommend them to anyone looking to buy a home. Thank you to the entire Chancellors Headington team for your guidance and support!... Read more
Buyer
28th Oct 2024 (15 weeks ago)

J Stumke

5/5 Stars
Charlie was really amazing helping me out finding a place and was really friendly and good personality... Read more
25th Oct 2024 (16 weeks ago)

A Upadhyay

5/5 Stars
We (me and my family) have been looking for an accommodation in and around Headington. No need to say how stressful and frustrating process it is, meeting the requirements of your and your family. Safe and healthy environment with nice commute was our priority. We have been looking for almost six months. Finally I have to say, Chancellor have provided the best service. In particular, we would like to thank Jude Boag-Matthew for helping through the process, explaining the task in hand and about the require documents and other steps. In short making it a smooth and really fast process. We have finally secured our next accommodation and all thanks goes to Jude.... Read more
Tenant
24th Oct 2024 (16 weeks ago)

Z Ayonote

5/5 Stars
Good team and atmosphere. Reece was helpful and attentive at a viewing. I had a good experience with Chancellors Headington... Read more
23rd Oct 2024 (16 weeks ago)

S Bahmead

5/5 Stars
I recently had the pleasure of working with Freya, I am grateful for her assistance in finding my next home. She was attentive, professional, and always available to answer my questions, making the entire process smooth and stress-free. Thanks to her dedication.... Read more
22nd Oct 2024 (16 weeks ago)

L Babu

5/5 Stars
Very good customer service... Read more
21st Oct 2024 (16 weeks ago)

P Photogs

5/5 Stars
I have dealt with Jack Williams during the sale of my property. I have found him diligent and professional and a pleasure to work with.... Read more
Seller
21st Oct 2024 (16 weeks ago)

M Pontecorvi

5/5 Stars
I recently had to go through the always complicated and stressful process of selling a property, finding another one at the same time. I have been lucky enough to have Chancellors Headington, and in particular Jack, looking over this issue with great professionality, punctuality and more importantly, honest pragmatism. Now, for my (relative) piece of mind, we have solid offers in place and we are moving on with solicitors. My experience has been absolutely great so far: highly recommended.... Read more
Seller
20th Oct 2024 (17 weeks ago)

J Cranston

5/5 Stars
Alex and the team were so great. They guided me through the whole sales process. We’re very attentive and quick to respond and helpful. They answered all my questions and queries promptly. I would highly recommend them as an estate agent for a property sale. Thanks... Read more
Seller
18th Oct 2024 (17 weeks ago)

B Stanley

5/5 Stars
Excellent service from Ronald, he made our purchase experience very pleasant. Would highly recommend!... Read more
Buyer
18th Oct 2024 (17 weeks ago)

H Lagnado

5/5 Stars
My experience so far with Freya Barry and the other estate agents has been really positive. She's been really quick with answering all our questions and has gone out of her way to make time to take us round different properties. Me and my friends appreciate all the help she has given and are very excited to move into our house soon :)... Read more
Tenant
17th Oct 2024 (17 weeks ago)

D Manzo

5/5 Stars
I had recently been so stressed out in finding a perfect residential property for me and my little siblings, after having to relocate on short notice to the UK. And given that English isn't my first language, I must say that Mr Reece Chamdal was absolutely phenomenal in putting me at ease and finding great properties within my budget and likings. I wouldn't recommend a better realtor. thank you Reece!!!... Read more
17th Oct 2024 (17 weeks ago)

J Baramo

5/5 Stars
Chancellors Headington was a welcoming place, Reece was helpful and professional, a pleasure to work with. The process was very smooth... Read more
17th Oct 2024 (17 weeks ago)

R Platt

5/5 Stars
Chancellors have literally just began to act for me, to manage my residential letting in Oxford. With electrifying speed they have found what appears to be the ideal tenant. I am afraid that I might leave out the name of someone in the team if I try to list them all, so I shall mention only my main contact, Jonathan Pincott, who has from the first encounter proved to be proactive, polished and thoroughly professional in his approach. I was about to sell the property through Chancellors but after his visit, Jonathan estimated that he could achieve a 33% increase in income. This afternoon he seems to have done exactly that. His colleagues are all cast from the same mould - reassuringly on top of their game. So I shall not be selling at this time, thanks to Chancellors, but when I do they will be acting for me.... Read more
Landlord
17th Oct 2024 (17 weeks ago)

S Turrell

5/5 Stars
my wife and myself have found Reece very easy to work with. always prepared to answer any questions, and offer guidance when needed. this good attitude has made the whole process a pleasure. thank you.... Read more
14th Oct 2024 (17 weeks ago)

L REYMON

5/5 Stars
I was assisted by the chancellor’s team (specifically Reece) with the viewings of several houses. They were prompt in their communication and helped us find our new home. They assisted us with initial application and processes of buying for first time buyers. Very good service.... Read more
Buyer
14th Oct 2024 (17 weeks ago)

A Vencá

5/5 Stars
Reece was really nice during the house viewing, answering all my questions and was very helpful putting all the process going. From the house viewing to advising and explaining all the process to go through for buying, he explained me every step, making me feel confident with my decision.... Read more
Buyer
13th Oct 2024 (18 weeks ago)

N Driscoll

5/5 Stars
The whole team were excellent from start to finish with the sale of our flat. The communication was brilliant at all stages of the process. The team managed to achieve us offers at market price which was excellent in the current market! Special thanks to Alex, Reece, Jack & Ronaldo for making the process pain free! Would highly recommend!... Read more
Seller
6th Oct 2024 (19 weeks ago)

J Li

5/5 Stars
Jack Williams recently assisted us in selling a property, and I found him to be highly persuasive and passionate throughout the process. He consistently communicated with us effectively, arranged viewings, and followed up diligently. I would definitely recommend him.... Read more
Seller
1st Oct 2024 (19 weeks ago)

P Harish

4/5 Stars
The renting process was smooth and well-organized. I highly recommend Charlie Howlett for anyone seeking a high standard of customer service and support.... Read more
Tenant
18th Sep 2024 (21 weeks ago)

S Cesario

5/5 Stars
Found our house thanks to Charlie and Freya They were super helpful and professional. They made all the process super easy and we managed to find a house in a week time! Thanks to the Chancellors team! Agency highly recommended.... Read more
16th Sep 2024 (21 weeks ago)

A Hassan

5/5 Stars
Freya was absolutely amazing. We couldn’t have secured the property without her guidance. The speed of the process was extraordinary. Looking forward to use Chancellors for longer term.... Read more
13th Sep 2024 (22 weeks ago)

Z Y

1/5 Stars
Don't let property through them, I had tenants who make flat mould everywhere, all other tenants before were fine. I had two reports indicating my flat is fine, Agent and council try to avoid any responsibility, asking me put huge amount to refurbish it. Nightmare.... Read more
Landlord
7th Sep 2024 (23 weeks ago)

M Quaid

5/5 Stars
Thanks to the high energy level and careful attention of Reece Chamdal (Sales Negotiator, Chancellors Estate Agency) I was successful in purchasing my special Oxford property via delicate overseas negotiations from Toronto. While time zones and work schedules conflicted, Reece was always in the best humour, tirelessly keeping a close eye on the details of the deal. I would say that Reece’s strong business skills and his personal likeability contribute strongly to his success – a ‘vendor’ is sure to feel genuinely and fairly represented (that Reece is “taking care of business”), while he gives buyers (like me) the confidence that he’s an experienced professional who can be trusted to remember, and be on the lookout for “our wish list”. Chancellors estate agency is especially lucky to have Reece Chamdal on board because he demonstrates a natural instinct for the business. Maeve Quaid, D.Phil (Oxon)... Read more
Buyer
6th Sep 2024 (23 weeks ago)

???

5/5 Stars
When my wife studied in Oxford from 2017 to 2020, she rented her lovely apartment through Chancellors-Headington. In 2024, our family returned, and Mr. Charlie Howlett was extremely helpful in finding a property for us. Since we arrived in Oxford in late August, when fewer properties were available, and were eager to move in as soon as possible, Charlie patiently took care of our needs, found suitable properties, and responded to our questions quickly and thoughtfully. Thanks to his efforts, we successfully moved into a wonderful house within a week. Overall, he’s a great person working at a great letting agency.... Read more
Tenant
4th Sep 2024 (23 weeks ago)

S Simon

5/5 Stars
Jonathan Pincott is an excellent agent. He has the rare combination of bulldog tenacity to find the right solutions, yet doing this with incredible grace and likability.... Read more
3rd Sep 2024 (23 weeks ago)

T Kelsang

5/5 Stars
Navigating the private lettings market in Oxford has been challenging for our family, particularly as we transitioned from years of living in Oxford University student accommodation. It was a relief to have a very professional agency as Chancellors which showed us a range of properties, were very prompt in their communications, efficient in organising viewings, and transparent in their guidance. I must particularly commend Charlie and Jude from the Chancellors Headington office who were incredibly helpful and kindly supported us in finding a suitable property.... Read more
Tenant
3rd Sep 2024 (23 weeks ago)

D Matovu

5/5 Stars
Good customer service and response experienced, thank you Chancellors Headington.... Read more
29th Aug 2024 (24 weeks ago)

S campbell

5/5 Stars
We have recently rented a property through Chancellors, and whilst some areas left us feeling frustrated (the lettings hub mainly!) Overall we had a positive experience and this is mostly down to Charlie. Charlie showed us the property, answering a million and one questions and following up with any he didn’t know on the spot. Charlie was always quick to respond, professional and a great contact throughout this process. When passed to the head office, delays in responses increased but Charlie (even though technically we weren’t under his care at this time) made sure to follow up on any queries we had. He also checked in after all was complete to make sure we had everything we needed. He is a credit to the team and my 5 stars is based on my experience with him directly. Danielle was one of our contacts at head office, responses were delayed at times, but when we did speak to Danielle, she was friendly, informative and professional. I’m not in a rush to move again, but when I do, I would be happy to do so with this team.... Read more
Tenant
29th Aug 2024 (24 weeks ago)

R Kay

1/5 Stars
The worst letting agents in Headington Barely ever pick up the calls or return them.... Read more
Landlord
23rd Aug 2024 (25 weeks ago)

K Rajan

5/5 Stars
I am delighted to share my exceptional experience with Reece C. From the very first interaction, Reece demonstrated a high level of professionalism, expertise, and dedication which I was very happy with. During our initial meeting, Reece took the time to understand my needs and preferences and my situation ensuring that the property is aligned with what I was looking for. The viewing process was seamless and was a good experience because of his friendly demeanor. He has gone over and beyond to help speed things up which has been such a relief and knowing that there is someone at the other end who is very responsive to all my questions made me feel further confident. Thank you, Reece.... Read more
5th Aug 2024 (6 mo. ago)

C Nwatuzor

5/5 Stars
I found Chancellor letting agency very useful and helpful. Looking for an accommodation especially from far away can be demanding and frustrating. This problem was particularly solved by Jude Boag Mathew , one of the staff of chancellor who is patient, caring and understanding. He encouraged me to persevere and looked at the problem from a different angle. Here I am now with my new found world class home in Oxford all the way from Scotland . All thanks to Chanceller letting agency and most especially to Jude Boag... Read more
Landlord
1st Aug 2024 (6 mo. ago)

K Wijayarathne

5/5 Stars
We are currently in the process of purchasing our first home with the help of Jack Williams at Chancellors Estate Agents in Headington, Oxford , and we couldn't be more pleased with the experience so far! Jack has been exceptionally professional, knowledgeable, and supportive throughout the entire journey.From our initial inquiry to navigating the complexities of buying a home, Jack's dedication and attention to detail have been outstanding. He is always available to answer our questions, provide valuable insights, and guide us through each step with patience and clarity. His expertise has made the process smooth and stress-free.Jack's commitment to customer satisfaction is truly commendable. He goes above and beyond to ensure we find the perfect home, and his friendly, approachable nature has made us feel at ease during what could have been a daunting process.Thank you, Jack, for your ongoing support and assistance. We highly recommend Jack Williams and Chancellors Estate Agents in Headington to anyone looking to buy or sell a property. A true five-star service!... Read more
Buyer
1st Aug 2024 (6 mo. ago)

V BALAJI

5/5 Stars
Freya Barry at Chancellors Headington was fantastic! She made the viewing process smooth and stress-free, and her friendly, professional service was top-notch. Highly recommend!... Read more
31st Jul 2024 (6 mo. ago)

B Chreifi

1/5 Stars
Worst customer service ever unbelievable... Read more
20th Jul 2024 (6 mo. ago)

K Rupchandani

5/5 Stars
The agency was quick to respond to my queries and diligently followed up as requested. Freya was extremely professional and approachable- thank you for all your help in finding a place!... Read more
18th Jul 2024 (6 mo. ago)

J Borysiak

5/5 Stars
A really positive and professional experience with Alex Dimopoulos and his sales team, especially Jack Williams, Ellanor Jones and Oliver Howard. This is the first time we are in the process of selling a property, and they have been a great team to have on our side. Always in lockstep, always friendly and helpful, keeping us in the loop about viewings and feedback, and advising on the marketing of the property. Would definitely recommend.... Read more
Seller
17th Jul 2024 (6 mo. ago)

S Gill

5/5 Stars
Jack was a pleasure to work with. Highly communicative, understanding and patient. On the ball, which meant any handovers or transactions were completed smoothly. If you are a first time buyer I would highly recommend you request to connect to jack. And if the rest of the team are as skilled you will be in amazing hands. We also cannot thank Oliver enough who was able to hit the nail on the head with our property goals without any lag, meaning we did not miss out on any available market oppurtunities. I look forward to connecting again very soon for future investments.... Read more
Buyer
5th Jul 2024 (7 mo. ago)

I Senol

5/5 Stars
Reece Chamdal helped us with buying a property, and we are very happy with his service. He was professional, easy to reach, and followed everything closely throughout the process. We highly recommend him for anyone looking to buy a property.... Read more
Buyer
28th Jun 2024 (7 mo. ago)

R Kowalski

5/5 Stars
Jack has been very helpful - the fact he is well versed in the processes of buying/selling, and well connected in the wider world of solicitors/other agents/mortgage advisors has made the process feel much less daunting. Jack provides clear instructions and is fast to respond to inquires which is much appreciated.... Read more
Seller
27th Jun 2024 (7 mo. ago)

L Lee

5/5 Stars
Headington Chancellors branch are brilliant. If you want a stress free, professional and straightforward sale, this is the place to be. Each of their team are very professional, take the time to listen and align the views of sellers and buyers. However, if I were to call out someone exceptional- do ask for Jack Williams. Wonderful to work with and motivated. Selling a house is an adventure, however, like any adventure, it’s good to have someone who will be there to support you, and for us… that was Jack. ????... Read more
Seller
27th Jun 2024 (7 mo. ago)

S Gillingham

5/5 Stars
Jack is friendly and happy to answer questions. He was a very helpful person.... Read more
17th Jun 2024 (7 mo. ago)

R rinato

1/5 Stars
DO NOT RENT 8 AWGAR STONE ROAD. The house was in awful shape and the landlord is not returning my deposit claiming there is damage which I didn't do. Chancellors did not do anything to protect me. I was left without heating over the Christmas period and forced to pay the full rent of 1500£/month. I contacted chancellors nothing happened. So spare the nice words on the web... Read more
Tenant
10th Jun 2024 (8 mo. ago)

A Dennis

5/5 Stars
I dealt with Jack who was helpful and professional.... Read more
6th Jun 2024 (8 mo. ago)

A Bright

1/5 Stars
I tell you to beware of this company as they do not have the best interest for their customer/ tenants, very bad communication and rapid staff turnover rate. When they make mistakes that jeopardise your application or any tenancy related issues, they will never take responsibility for it, thereby costing the tenants alot in the end. I have had my fair share of poor experiences with their Headington and East Oxford branches. There is no structure in place to report or make official complaints. I don't know if there's any managers/ leaders in this company as they could use good leadership to direct them, because the current managers hide behind some kind of leave or meeting or even come up with an excuse to be soooooo unhelpful or resolve issue. Be warned ??.... they are only after the money but no quality of service and accountability.... Read more
Tenant
5th Jun 2024 (8 mo. ago)

M Blowers

5/5 Stars
The team at Chancellors were great during the purchase of my flat. Bella and Alex Dimopoulos, in particular, were always very responsive, polite and helpful - helping me out with general info and my queries and correspondence with the seller. Thanks very much, M... Read more
Buyer
31st May 2024 (8 mo. ago)

W Carlsson

5/5 Stars
Alex D supported me on the sale of my flat recently. Was super on it, very quick to relay information back to me, friendly and felt trustworthy to work with. It was a long process, but felt reassured working through it with Alex. Would highly recommend him to anyone thinking of selling their property.... Read more
Seller
28th May 2024 (8 mo. ago)

R Eaton

5/5 Stars
I would like to commend Alex and his team from the Headington branch of Chancellors. Very professional, managed the sale of our property very quickly and effectively. Alex made a very good assessment of the offers and associated risks, hence we had some very solid low risk options to select from. We were always kept us in the loop of any important details and progress. I would not hesitate to use Alex and the Headington Chancellors team again.... Read more
Seller
20th May 2024 (8 mo. ago)

F Morris

5/5 Stars
My partner and I are in the process of purchasing a property in Headington, and in doing so have been speaking to Jack Williams. Over the past few weeks he has been incredibly proactive and communicative, responding promptly to all of our queries via email and phone call, and he is always friendly and helpful. It's been a much faster process than we anticipated, not least due to his efficiency and support. Thanks Jack!... Read more
Buyer
20th May 2024 (8 mo. ago)

A Houkayem

5/5 Stars
Great estate agents. Helped me with finding a property. Easily the best in Oxford.... Read more
13th May 2024 (8 mo. ago)

lucky

5/5 Stars
I am a first time buyer so no previous experience about getting an state agent appointment, viewing itself is totally a new experience for me. I was bit nervous on the day of my house viewing on the top tensed about how I will manage to view three houses in 45 minutes without any personal vehicle. In my first property viewing I explained my situation to Jack and he was very kind and helpful. He gave lift to me and my husband and showed us all three properties. It was a great experience. Being a first time buyer I asked so many questions to Jack but he was very nice and polite in answering all our questions. If the state agents are supportive and helpful like Jack buying a house can be pleasent experience. It should say my overall experience is very satisfying. Thanks Jack... Read more
Buyer
2nd May 2024 (9 mo. ago)

I John

1/5 Stars
If I was able to put no Star, I will do that. 0 star This is the worst agency ever, every time when I have a problem or an emergency they send me from on person to another person, they will take few days or few weeks to do something. I suppose to have an inspection this week, I take a day off extra to be able to be home, they changed to next week and day say I just send you an email about the day and the hour, I didn't get any emails, I call them every day to ask about the email and still nothing after 4 days.... Read more
18th Apr 2024 (9 mo. ago)

P Clerk

5/5 Stars
The team at Chancellors have been helpful, polite and professional during our search for a new rental. Freya has been my main contact as well as Frankie and Harry and they are a lovely team. I have been given good advice, kept informed and best of all, found a new place to call home through them. Thankyou, Bev... Read more
Tenant
17th Apr 2024 (9 mo. ago)

G guerriero

5/5 Stars
Amazing customer service... Read more
2nd Apr 2024 (10 mo. ago)

F McCann

5/5 Stars
This is a review for Bella Vickers who helped us find our next home. We first met Bella in Jan 2024 when we viewed a property on Old Road. We submitted an offer but alas we were not successful. Bella was very professional, polite and provided answers to all our questions. Subsequently we viewed several properties with Bella. She sent email notifications of properties that matched our brief, and very importantly called us when the final property we have offered on became available unexpectedly. She presented a very good demeanour at each of the viewings and I feel that without her personal attention we would not have clinched the purchase. Excellent service all round.... Read more
Buyer
25th Mar 2024 (10 mo. ago)

T Duffy

5/5 Stars
Great service thanks for the help Jack.... Read more
20th Mar 2024 (10 mo. ago)

Shaam

5/5 Stars
My partner and I viewed multiple properties with Jack Williams of Chancellors on a single day. This was planned beautifully. Jack really took his time with orientating us to each of the properties, highlighting the pros and potential cons of all, whilst comparing between them. His honest insights played key role in us deciding on our first home. Thank you, Jack!... Read more
Buyer
19th Mar 2024 (10 mo. ago)

V sw

1/5 Stars
Avoid using if at all possible. 2 issues: Poor communication between parties. They intimidate you chasing charges you are not liable for.... Read more
15th Mar 2024 (10 mo. ago)

O Amoudi

5/5 Stars
Freya is very helpful, professional and active person when it comes to responding to my queries, application, and provides clear answers to my questions. Thanks Freya.... Read more
9th Mar 2024 (11 mo. ago)

J Robbins

5/5 Stars
We worked with Jack Williams and he was fantastic. Very kind and patient with our family’s property search and always informed with each property we viewed. Would highly recommend!... Read more
29th Feb 2024 (11 mo. ago)

O Rye

5/5 Stars
Jack Williams has been a fantastic agent for us. Throughout our search he has been professional yet personable, knowledgeable about properties we've viewed and our search area, and excellent at engaging and communicating with us at every step of the process. When we had a bump of a property we had had an offer accepted on being withdrawn from the market by its vendors due to an unfortunate change in their circumstances, he made sure to call us straight away when another property that fit our specs became available, and was diligent in getting our questions answered so that we were armed with all the info we needed at the viewing in order to make an offer among a competitive field. And with credit to his communication and advice, we are very pleased to have had an offer accepted. Based on our experience as buyers, we would definitely recommend Jack, and I have no doubt that he would also engage well with vendors and work hard to get them a good sale. Thanks a lot Jack, and Headington Chancellors team!... Read more
Buyer
27th Feb 2024 (11 mo. ago)

Naomi

5/5 Stars
Great agents for buying a property - efficient, excellent communication (especially from Bella) and dedicated sales progression team were a wonderful advantage, saving time spent chasing correspondence and updates. Thank you!... Read more
Buyer
26th Feb 2024 (11 mo. ago)

L Toudeft

5/5 Stars
As a first time buyer I was a bit nervous to do a huge step to buy a property,honest the agent JACK made it so clear and simple he is honest quick and professional... Read more
Buyer
23rd Feb 2024 (11 mo. ago)

S lakpriya

5/5 Stars
This was more helpful to find a suitable property to us. And Rebecca is a really nice person to work with. Thank you chancellor and team specially Rebecca... Read more
9th Feb 2024 (1 year ago)

K Smith

5/5 Stars
Our property became available to let in December, probably not the best time of year! However, Frankie Poole was quick to get the marketing underway, managing the process from end to end and keeping us informed throughout. Dedicated to providing excellent service and quick to respond to emails and calls, Frankie was happy to go the extra mile to get things done and was always a pleasure to deal with. Many thanks to Frankie.... Read more
Landlord
6th Feb 2024 (1 year ago)

E Hadas

5/5 Stars
Rebecca was efficient, friendly and helpful. Chancellors is a bit mechanical, but also efficient and gets the job done.... Read more
30th Jan 2024 (1 year ago)

G Kikazi

5/5 Stars
Amazing service Iulia... Read more
30th Jan 2024 (1 year ago)

S VZ

5/5 Stars
Jack Williams was very enthusiastic about his work, assisting people to find a home. He was always available, encouraging and supportive of clients taking thier time to consider what was best. His knowledge of the properties was also very helpful. He has a positive, kind personalty.... Read more
29th Jan 2024 (1 year ago)

L T

5/5 Stars
I had a great experience with Jack as my estate agent. He's incredibly responsive and honest, addressing all my inquiries promptly. Jack's professionalism and transparency make him a standout choice. Highly recommend!... Read more
24th Jan 2024 (1 year ago)

H H

5/5 Stars
Iulia was extremely helpful with our lettings applications, quick to reply to emails, and was always available when we called during office hours. Great service, thanks.... Read more
Landlord
13th Jan 2024 (1 year ago)

M Bakare

5/5 Stars
My experience was great with chancellors and I think the Agent that took up on the type of place I would like was quite helpful because it was more like person centered because I was updated on current letting, given timely information regarding the properties till I got that which was quite suitable.... Read more
Landlord
4th Jan 2024 (1 year ago)

S wang

5/5 Stars
Very patient and detailed introduction.... Read more
21st Dec 2023 (1 year ago)

N Holdbrook-Smith

4/5 Stars
I must say that up until I met Frankie Poole, I was slightly skeptical about the service I had received from Chancellor's.However, Frankie has been really good- responsive, friendly and professional.! Shes really 'showed up' and made things right. Thanks... Read more
20th Dec 2023 (1 year ago)

T Kh?

5/5 Stars
The Chancellors Headington team has been patient with my renting journey. Luckily, my family certainly has affordable and sufficient accommodation in Oxfordshire. This apartment is based on Linacre Court, Spring Lane, Headington, Oxford, Oxfordshire OX3. Nevertheless, I appreciate the working team who help me build up step by step to meet all criteria requirements from the landlord, especially negotiator Josephine Muigai. Josephine is a passionate, helpful and gracious staff. I hope that Josephine keeps the attitude to accelerate the team spirits. Thank you!... Read more
Tenant
20th Dec 2023 (1 year ago)

W Yan

5/5 Stars
Jack has been given professional service and advice to us.... Read more
14th Dec 2023 (1 year ago)

L Cai

5/5 Stars
Jack is super friendly, and has been very helpful and patient with answering questions and always quick in response. Much appreciated for his professionalism and work ethics.... Read more
14th Dec 2023 (1 year ago)

K gamage

5/5 Stars
As a satisfied customer, I cannot praise Frankie Poole's exceptional service at Chancellors enough. Frankie's commitment to her customers is truly remarkable; she goes above and beyond to respond promptly to emails, even during after-hours. She is a genuine superstar. My experience with Frankie has been seamless and stress-free. I highly recommend her for anyone seeking outstanding service in the property letting. Thank you, Frankie, for your dedication and exceptional support! ??????????... Read more
Landlord
14th Dec 2023 (1 year ago)

P Yip

5/5 Stars
I was looking for a property to rent before the Christmas break and thanks to Frankie from Chancellors, it was done very efficiently and the process was made swift, easy to understand for someone renting for the first time, she made calls to me on few occasions to guide me through and we communicated via emails on regular basis, which was very helpful. I am looking forward to her future assistance when settling into the new house soon. Kind regards... Read more
Tenant
12th Dec 2023 (1 year ago)

A XIN

1/5 Stars
shameless? They trying to notice Electric Gas and water Providers Stop Your Account by no reason! I will told to the local council !... Read more
9th Dec 2023 (1 year ago)

C Lee

5/5 Stars
I am impressed greatly by Chancellor’s Headington office Rebecca Falcini doing my first few months review on tenant leasing condition, she set an appointment with me and came to the house I rented make sure I move in everything in good order and make sure the land lord property is in good condition. She is very professional, using a very fair angle to look at things, making this visit not as stressful as I thought it was, Rebecca Falcini is another Chancellor sunshine girl, has been amazing caring and answer all questions satisfaction, that I have quarry for any problem I face, through out my renting of the property!... Read more
Tenant
9th Dec 2023 (1 year ago)

E Moon

5/5 Stars
We used Chancellors Headington recently and our estate agent (Jack) exceeded our expectations, providing an exceptional experience from start to finish. His attentive guidance, prompt responsiveness, and effective communication made the home-buying process seamless and enjoyable.... Read more
Buyer
8th Dec 2023 (1 year ago)

M Frie

5/5 Stars
I have been looking for places to rent for months, without success really. The engagement of Frankie Poole from the Chancellors Headington branch changed this, very professional and truly helpful to an extent one rarely experiences. She made the difference and now I found a very nice place.... Read more
Tenant
8th Dec 2023 (1 year ago)

R Sutherland

5/5 Stars
I spoke to Jack about a potential move to the Oxford/Headington area from Birmingham. He provided a vast amount of knowledge of the area and on the whole was incredibly helpful.... Read more
7th Dec 2023 (1 year ago)

R Vincent

5/5 Stars
The Headington team proved very professional and surpportive during a difficult sales period, Alex negotiated a great price for the property, very pleased with the work the whole team put in to secure a sale.... Read more
Seller
28th Nov 2023 (1 year ago)

S S

5/5 Stars
After many months of looking, we've found our perfect house thanks to Ronaldo and Alex. Ronaldo arranged most of our viewings and he was super warm, friendly, and supportive which made a world of difference as first timers. We were able to enjoy the experience and appreciated that he gave us enough information to feel confident in our decision. Alex was also very efficient and on top of things which really sped things along. We really feel we're in good hands as he doesn't miss anything. Some of the other Chancellor agents were either not as friendly or mixed up appointments without apology, so we're really glad that we mainly worked with Ronaldo and Alex.... Read more
Buyer
21st Nov 2023 (1 year ago)

Z abbasi

1/5 Stars
Wel let me explain why I gave you one star. I called you guys few times for rental inquiry. While I was talking I was disconnected couple of times but no one bothered to call me back and it was so hard to get hold of you guys. Once someone picked up phone and stated talking to someone else. When I got hold of you finally and booked appointment I was called later in the evening and informed that slots are not available and slot on Saturday is available only which I said I am not available for. The person on the side was rude and didn’t give me any other option or time for viewing the said property which doesn’t reflect good customer service or quality service you mentioned in your reply. I was just told by one of your team member that one start doesn’t affect your company at all when I called again to confirm viewing. I hope you got the answer. Thank you... Read more
16th Nov 2023 (1 year ago)

Anonymous Home Buyer

1/5 Stars
Disgusted so withdrew my offer on a house. Made an offer and even before this was accepted, I was asked to pay £80 for id checks. This is a disgrace and they should not be charging this. They are getting huge fees from the vendor already Disgusted. Dont buy through this company... Read more
Buyer
15th Nov 2023 (1 year ago)

Anonymous Home Buyer

1/5 Stars
Be aware of £80 charges for ID checks !! When you make an offer on a flat they make you pay £80 for ID checks This is just not right or fair... Read more
Buyer
15th Nov 2023 (1 year ago)

K Bailey

5/5 Stars
Very professional and responsive service.... Read more
10th Nov 2023 (1 year ago)

I Tumuruc

5/5 Stars
Searching for a property to rent, I have decided to visit Chancellor Headington. I was so lucky to meet Iulia - a very nice lady who listened very carefully to me, explained the process, offered advice. During the next weeks I was updated with the new properties based on my searching criteria, I viewed houses, discussed all pros and cons with her, and finally I am excited to become the tenant of a very nice house, exactly how I was searching for. I definitely recommend Chancellors Headington. From my perspective, Iulia is the best estate agent. Many thanks to her! ????... Read more
Tenant
10th Nov 2023 (1 year ago)

S Buchdahl

5/5 Stars
Really good and communicative service from Jonathan in letting my property in Oxford, and very happy with the outcome so far!... Read more
Landlord
7th Nov 2023 (1 year ago)

N Roesen

1/5 Stars
Tried to organise a viewing. Was sent a very pushy email full of spelling mistakes and arrogant demands. They never managed to offer a viewing, turns out they had no permission to list from the landlord. Rented same house through different estate agents instead!... Read more
Tenant
6th Nov 2023 (1 year ago)

H suman

5/5 Stars
Special thanks to Iulia ????????... Read more
1st Nov 2023 (1 year ago)

M Thomas

5/5 Stars
Excellent service and experience from start to finish... Read more
1st Nov 2023 (1 year ago)

V Prowse

5/5 Stars
Tilly could not have been more helpful! She walked us through the entire process , and has secured the house we want! Her communication was excellent and she has always been extremely informative and friendly. I could not recommend her services highly enough!... Read more
Buyer
23rd Oct 2023 (1 year ago)

A Dehghan

5/5 Stars
Alex was a calm and reliable professional figure throughout the process of the sale of our house. He was responsive to changes in the market and our personal situation, making the whole experience a smooth one.... Read more
Seller
15th Oct 2023 (1 year ago)

I Sur

5/5 Stars
Ronaldo is very good with dealing work related problems.. he is kind.. thank you... Read more
10th Oct 2023 (1 year ago)

K Page

5/5 Stars
Really glad I went with chancellors to manage my sale. Great support and communication from Alex... Read more
Seller
7th Oct 2023 (1 year ago)

Kirran

5/5 Stars
I have been property searching with no luck for the last few month's. Frankie Poole from Chancellors Headington has been the most professional, available and efficient agent I've ever worked with! She is always such a pleasure to talk to and was really just so helpful when it came to securing a place. She took the time to understand our needs and preferences and guided us through the process and was very knowledgeable. She's a reliable and trustworthy agent who worked around our schedules and was always very flexible. She went above and beyond in her role - she was happy to speak after the office had closed in order to sort any issues that had arised. She had great communication and was always contactable and kept me informed every step of the way. She chased on my behalf and helped speed up the process and I really couldn't have done it without Frankie! She has been a stand out agent and we have been satisifed with the service - we were really lucky to have her! I highly recommend and am grateful to her and will be sure to use her services again!... Read more
6th Oct 2023 (1 year ago)

S George

5/5 Stars
We're immensely grateful to Iulia for her exceptional support in securing our new home. Her professionalism, dedication, and outstanding communication skills made our experience seamless and stress-free. We had heard concerns from others about Chancellors, but Iulia's service reassured us. In a world where exceptional customer service is rare, Iulia truly stands out. Thanks to her, our trust in Chancellors has been completely restored. We would like to publicly commend her for her outstanding work and recommend her and Chancellors services to anyone seeking a reliable and trustworthy agent. Highly recommended!... Read more
Tenant
4th Oct 2023 (1 year ago)

D North

5/5 Stars
We found the process of finding property in Oxford very challenging. Josephine from the Chancellors team did a great job, and made things run much more smoothly for us.... Read more
3rd Oct 2023 (1 year ago)

G ryan

4/5 Stars
Good communication from staff when successful in securing a house. However adequate communication from staff when attempting to apply for multiple other houses.... Read more
28th Sep 2023 (1 year ago)

N Chandramal

5/5 Stars
I am very happy about the service provided by the Chancellors to find out family property in Headington. It was a really challenging time we spent with searching properties, viewing and discussing with several letting agents. But Chancellors send me lot of options. Both my self and wife give positive credit s to Lulia who did marvellous job and she is very responsive and know what kind of properties will going with our requirements. Happy to recommend others searching properties for family with kids.... Read more
Landlord
27th Sep 2023 (1 year ago)

A Aldón

1/5 Stars
I have called them more than 10 times during last four working days to arrange viewing for two of the properties they have on their board. The only answer I had from their helpless staff who picked up the calls was that they would call me back, which they never did and neither replied to my emails. Even during my last call the useless girl who answered didn't have a clue where the properties were when I told her the addressess, I finished hanging up because of the frustrating situation. Honestly, I don't know where they make money from but doesn't seem to be from renting properties...... Read more
23rd Sep 2023 (1 year ago)

???

5/5 Stars
good services with tolerant manner as my English is not good.... Read more
17th Sep 2023 (1 year ago)

A Smith

4/5 Stars
We would like to say thank you to Freya from Chancellor Headington. She is very efficient, and provide lots of details about the renting.... Read more
Tenant
9th Sep 2023 (1 year ago)

T Jadhav

5/5 Stars
It was great to have chancellor’s for my accommodation. Tilly Saxton had helped me in all the possible ways and was very helpful and kind to me. I will suggest everyone to do there work done by Ms Tilly Saxton. She is the best, cutest and polite person. Thank you... Read more
Tenant
29th Aug 2023 (1 year ago)

N Jarupanitkul

5/5 Stars
Iulia was amazing and helpful throughout the whole process! Quick responses and constant updates.... Read more
25th Aug 2023 (1 year ago)

B Y?lmaz

5/5 Stars
Freya Barry was so helpfull in my renting process. She answered all of my questions clearly and quickly. Renting process was so easy, thank you for your assistance. I am very satisfied by the service.... Read more
Tenant
23rd Aug 2023 (1 year ago)

A Gowda

5/5 Stars
Great team and service! I worked with Iulia Branduse and she is very responsive and helpful.... Read more
18th Aug 2023 (1 year ago)

S Yadalla

4/5 Stars
Its the second time we contacted chancellors for helping us find a good house, especially to mention tilly saxton has been very helpful in finding us the right one and very patient to make everything clear to us.... Read more
17th Aug 2023 (1 year ago)

M Mattamala

5/5 Stars
I had a great experience moving into my new place with Chancellors. The viewing was easy to arrange, and the following steps were clear to proceed with the tenancy. Calum Benfield was super helpful to guide the process, closely following up each step, and keeping me informed with every update. Highly recommended.... Read more
Tenant
16th Aug 2023 (1 year ago)

I Chelysheva

5/5 Stars
All the service of letting from Chancellors was clear and in a timely manner. Julia has been extremely responsive and supportive throughout the process. Thank you.... Read more
Landlord
1st Aug 2023 (1 year ago)

A W

5/5 Stars
Freya was incredibly helpful, friendly and communicative through the whole process.... Read more
1st Aug 2023 (1 year ago)

A ?erban

5/5 Stars
Freya Barry from the Headington Lettings Team was absolutely amazing! Me and my partner had been house hunting for 4 months with no luck. We got in touch with Freya in the last month who has gone above and beyond to find us our perfect home. She always managed to work our schedules around viewings, stayed in touch, answered any queries and overall was outstandingly helpful. We were incredibly lucky to have Freya as our lettings manager, we would definitely recommend! :)... Read more
Tenant
25th Jul 2023 (1 year ago)

B Costa

5/5 Stars
We have recently bought a property with Chancellors - Headington. We were very happy with the experience we had. Alex Dimopoulos was very professional, efficient, courteous and clearly very experienced with the whole process. Kayleigh Burrett made sure the process of surveying the house went very smoothly, helping us schedule several visits for different professionals that surveyed the property. The process of buying a house can be long and exhausting (a nerve-wracking ordeal at times). Luckily, we had these great professionals to help us throughout this journey. Thank you Chancellors - Headington!... Read more
Buyer
24th Jul 2023 (1 year ago)

D Nguyen

5/5 Stars
Purchase went well thank to Alex and the team... Read more
Buyer
17th Jul 2023 (1 year ago)

M Ch

5/5 Stars
We were looking for a rental property in Headington, Oxford, and we were having a hard time finding something that met our needs. We came across Chancellors Headington. The staff were incredibly helpful and knowledgeable, and they took the time to understand what we were looking for. Specifically, Iulia was an amazing help in securing our property. She was incredibly knowledgeable about the area and the rental market, and she took the time to understand our needs and preferences. She also guided us through the entire process, from finding a property to signing the contract. We couldn't have done it without her! We are so grateful to Iulia for helping us to secure our property. We would definitely use her services again in the future.... Read more
Tenant
12th Jul 2023 (1 year ago)

J Jr.

1/5 Stars
a disastrous and unorganized business. do not allow the property managers here to manage your property.... Read more
Landlord
3rd Jul 2023 (1 year ago)

M Magdelinic

5/5 Stars
Excellent team of experts and property finders. Big thanks to Tierney!... Read more
30th Jun 2023 (1 year ago)

???

5/5 Stars
Good experience here, Iulia Branduse is really supportive during my application of the property.... Read more
Tenant
30th Jun 2023 (1 year ago)

R Britto

5/5 Stars
Good approach and upto date with the information... Read more
29th Jun 2023 (1 year ago)

R Suen

5/5 Stars
Iulia was very efficient and flexible who understands clients needs and concerns. My first viewing of a property was messed up by some misunderstanding on the part of the letting negotiator. When I enquired again about the same property, Iulia took it upon herself to help resolve the situation. We have now started the letting process and we will move into the property in 2 months time.... Read more
Landlord
28th Jun 2023 (1 year ago)

T Cornish

5/5 Stars
Friendly service, and once you'e registered your interest with them they are quick to send properties your way.... Read more
28th Jun 2023 (1 year ago)

Anonymous Homeseller

2/5 Stars
Feel like didn’t represent us enough, just wanted to get a sale through at any price... Read more
Seller
24th Jun 2023 (1 year ago)

B Amouroux

5/5 Stars
Ilulia was extremely helpful and prompt when helping me with some administration issues. Always very friendly and kept me informed of updates without me needed to chase up! I really appreciated her knowledge + advice.... Read more
15th Jun 2023 (1 year ago)

E Foo

5/5 Stars
I had a very positive experience during my recent flat hunting process. Iulia is an extremely friendly agent and she responded to all my queries patiently. She is very responsive and dependable!... Read more
15th Jun 2023 (1 year ago)

B Slidders

4/5 Stars
After initial difficulties in getting in touch, the process and communication were very good.... Read more
11th Jun 2023 (1 year ago)

J Dyer

5/5 Stars
We had a really positive experience with Chancellors, agent for our house sale. Right from the very start we were impressed. Alex came round to make the estimate, and he was very informed and had done his research, so we had confidence that we were placing the house in good hands. Chancellors did all the viewings, and seemed to have a good database and list of prospective buyers. The first offer didn’t proceed when the buyer pulled out early in the process, but a number of new buyers were rapidly found and we very soon sold and completed the sale. All the way through we had regular communication. We also used a conveyancer recommended by Chancellors, and they were excellent. First rate service throughout.... Read more
Seller
10th Jun 2023 (1 year ago)

J Aziz

1/5 Stars
Headington branch staff are rude. Do not help you with your query. Do not bother to answer the phone or emails, and finally let you down after making false promises. Absolutely dreadful service.... Read more
7th Jun 2023 (1 year ago)

M Blas

5/5 Stars
Tiago has shown great customer service. He is very kind, reliable, prompt and professional. He goes above and beyond his job. Overall, we are very pleased with him and we are very grateful. Thanks, Tiago. ????????... Read more
27th May 2023 (1 year ago)

M Shahsavari

5/5 Stars
Very supportive agents.... Read more
26th May 2023 (1 year ago)

A Alayo

5/5 Stars
Nice company to do business with. I was able to get decent property options in Oxford through them.Iulia was helpful... Read more
26th May 2023 (1 year ago)

N Sadd

5/5 Stars
We were able to find the perfect place for our family in Oxford with the help of Olivia at Chancellors (Headington). Their (and her) service was super quick, and we were able to find our new rental accommodation in a number of weeks after only a few viewings. The process has been really quick and stress-free. Highly recommended!... Read more
Tenant
24th May 2023 (1 year ago)

M CC

5/5 Stars
A very positive experience buying our property with Chancellors. We were looked after by Tierney who was a pleasure. She was always responsive, helpful with our many questions and a great attitude throughout. We're looking forward to thanking Tierney and the team when we pick up our keys!... Read more
Buyer
24th May 2023 (1 year ago)

A Abraham

5/5 Stars
Unlike usual conversation, Mr. Tiago was interested in providing different options based on my needs... Read more
21st May 2023 (1 year ago)

A Whitenack

5/5 Stars
Rebecca was incredibly helpful and great to work with.... Read more
15th May 2023 (1 year ago)

C Decker-Lange

5/5 Stars
Highly professional and very competent. Olivia Barry did a brilliant job helping us find a property that we like. She was well-prepared, answered all our questions promptly, and made the viewing an enjoyable experience.... Read more
11th May 2023 (1 year ago)

OxfordMum

5/5 Stars
Thank you to Steven who did all our viewings. He was always prompt, professional and pleasant. He took time to get to know us and what we wanted. He even took out my bins when I was scrambling around before the first viewing - real humility! He communicated with honesty and integrity. He went above and beyond to make sure we were kept fully informed and he was always contactable. He even was flexible enough to stay late to offer a later viewing. Steven has offered a personable service that I would expect from a small independent estate agent. Would recommend.... Read more
11th May 2023 (1 year ago)

J Baker

5/5 Stars
Had a fantastic experience buying our first property with Chancellors. Kayleigh has been great and very attentive. All questions have been answered quickly and thoroughly.... Read more
Buyer
10th May 2023 (1 year ago)

J Bakker

1/5 Stars
If I could give zero stars then I would. I sold my flat with Chancellors Headington and my experience was abysmal. I was given misinformation about the buyer and there was a complete lack of communication throughout. Cherry on the cake was being criticised by the Sales Director Alex Dimopoulos MNAEA for “phoning the office too many times”. My advice is to avoid Chancellors at all costs. I was not made to feel like a valued customer in any way.... Read more
Seller
10th May 2023 (1 year ago)

A Shcherbakova

5/5 Stars
We are in the process of renting a house in Oxford and our experience with Chancellors has been great. Rebecca has been acting as our negotiator and she is really lovely and helpful. So far in the process, everything has been smooth and rapid and we are delighted with our experience.... Read more
Tenant
9th May 2023 (1 year ago)

S Mustafa

5/5 Stars
Just recently requested a tenant find service and received five offers from the first days viewing all of which would have been suitable. Chancellor’s dealt with my request promptly and got the right result.... Read more
Landlord
26th Apr 2023 (1 year ago)

T (Tilly)

5/5 Stars
This is my first time renting, Olivia has been so helpful and informative, very “on the ball” - nothing has been too much trouble, even responding out of hours. Thanks so much!... Read more
Tenant
14th Apr 2023 (1 year ago)

Y Fitch

5/5 Stars
All of the agents kept updating the situation and contacted me well in time. I am very happy with their work.... Read more
5th Apr 2023 (1 year ago)

P Cheruku

5/5 Stars
I am new to Oxford and I'm in process of finding the house for rent. Based on my experience getting the house is really challenging but I found Chancellors, Headington is the best. I'm so thankful to Iulia Branduse, she is so friendly, kind, helpful and really nice in showing multiple options and promptly response to me quires either through mail or phone call. She explains me all terms and conditions in detailed which I should understand. My special thanks to Chancellors, Headington team and I would recommend to meet the team if you are looking to rent the house.... Read more
Tenant
3rd Apr 2023 (1 year ago)

E Mufokozana

5/5 Stars
This is the first time I worked with Chancellors Headington and I heard how tiring and hard it is to get a house with them, but for me personally it was good. Like any other agency they ask for references but nothing new. With Chancellors you get more help from the agents and are lovely and understanding. I worked with ilulia Branduse and Olivia Barry both such lovely people. One of the best teams out there from my experience.... Read more
31st Mar 2023 (1 year ago)

D Manuel

4/5 Stars
Most of the properties is listed under Chancellors, so its better to go for them... Read more
29th Mar 2023 (1 year ago)

J Maamoo

5/5 Stars
I went Into the office and greeted by an agent named Tiago. He made me feel very comfortable and went out of his way to help me find a suitable accommodation. At times I felt that he cared more about helping me than myself helping me which I thought was very kind of him. For his age, Tiago seems to be well informed and knows the companies policies. If you are looking for a property in oxford then this guy will find you one.... Read more
Tenant
22nd Mar 2023 (1 year ago)

S moh

5/5 Stars
Iulia Branduse is great!... Read more
21st Mar 2023 (1 year ago)

A Reis

5/5 Stars
very helpful and always available. Thank you... Read more
20th Mar 2023 (1 year ago)

J Sokolowski

5/5 Stars
Had a great experience with Alex and Alicia at chancellors, Headington oxford. Always kept me informed, and updated on how the sale of my mother's house was proceeding . I would definitely use them again.... Read more
Seller
18th Mar 2023 (1 year ago)

H E.

5/5 Stars
Malcom is the man, excellent service, guidance, patience, transparency a few of many qualities we enjoyed in securing this move. I highly recommend him his Captain X ????.... Read more
17th Mar 2023 (1 year ago)

M Vos

5/5 Stars
I had a good experience with Chancellors. They were professional and polite and did what they could to support me during the sale.... Read more
Seller
6th Mar 2023 (1 year ago)

M Elkhwanky

1/5 Stars
This is my review about Chancellors Headington office. If there is negative value in review I would give -100. The worst housing agency I have ever dealt with. I had horrible experience with them. Let me tell exactly what happened with me. 1. Back in March 2022, I found one semi-detached house via ZOOPLA app, it was extremely beautiful according to their images. 2. I contacted the office (I do not want to specify names, but I basically dealt with everyone from the letting person to the the manager of the office). 3. They informed me the apartment is available If I am interested to rent it. 4. When asked about the cleanliness of the apartment, they said it is perfectly clean. 5. I believed them (I thought they are honest and trust worthy, but unfortunately not at all) and decided to take it. 6. They did reference check and they said that everything is Ok from your side and we can now proceed with signing the contract. 7. I said great. 8. Before I signed the contract, I asked them so many times to send me photos of the apartment as it is now. They did not send me anything, however they said to me not to worry. 9. Even though, I signed the contract I decided not to transfer the deposit until I arrive to Oxford. 10. When I arrived at Heathrow, someone called me from the headington office and asked me to transfer the deposit before I can get the keys. I told her, Ok, I will do it now but it will be through my Finnish bank account. And I did and sent her the receipt for bank transfer. 11. When I arrive Oxford with my wife and two little kids with 8 luggages, I left my family on the street in the headington shops bus stop and I went to the office across the street. 12. I said Hi and I introduced myself> No one even said welcome. 13. When I asked them for the key they said No, why? Because they still did not get the deposit and the rent in their bank. I showed them the my receipt but surprisingly did not consider. What should I do now, I asked? The manager of the office came to me without even saying hi to tell me I have to make a cash deposit in our bank. It was Fridays 1st of April 2022 around 3 pm. I still do not know anything in Oxford with all banks are closing soon. With no mercy from those people, I had to leave my wife and kids on the street and I was running back and forth trying to withdraw cash. Athe last minute I was able to deposit the bony in their bank account. 14. I headed back to the office and showed them receipt and finally decided to give me the key. 15. Before I left, I asked them just one last time about the apartment cleaning. All of them informed me that the apartment was cleaned two days ago and it is perfectly ready for you. 16. When we arrived the house, here it comes the shocking surprise, the house was full of garbage, horrible smell, black and yellow moulds were covering everything in the kitchen. We were speechless. I called the office trying to clarify what happened, and you can guess what they said. It is your apartment now and we cannot do anything for you, they said to me over the phone. 17. The inventory guy arrived then and he was feeling sorry for us and he helped us in finding a hotel for me and my family. 18. When I went to the office on next Monday, I met the one lady (letting manager), she told me she checked the apartment herself few days ago and it was fine. I was speechless in front of her lies. 19. I complained to the city council and they promise to look into the problem. Honestly I want to compliment the people at Oxford city council, they responded very fast and they were very helpful. 20. Finally, I was able to get my money back after the landlord surrendered and agreed to mutually cancel the tenancy contract. You can see our first day in Oxford was a really horrible day because of those people at Headington office, which I will never forget. My advice to anyone coming to UK for the first time, do not ever rent apartment remotely. Come first and view the place and then decide.... Read more
Tenant
5th Mar 2023 (1 year ago)

Y Akinselure

5/5 Stars
The agent (Iulia) that handled my request was very responsive and helpful. A good communicator who proffered alternatives promptly.... Read more
3rd Mar 2023 (1 year ago)

A uitz

4/5 Stars
The Chancellors team at Headington have helped me to rent out my house. Their service were diligent and the process when smoothly. Jonathan Pincott was very attentive to my requirements and the advertising was well organised. Also, Francesca Deacon has dealt swiftly with arranging the documentation required for renting the house. However, I believe that their service would greatly improve if quotes from several contrators are provided for each job and that those quotes are based on the contractors actually visiting the house to assess how big the jobs are.... Read more
Landlord
1st Mar 2023 (1 year ago)

R Kuriakose

5/5 Stars
The experience with the present team of Olivia was satisfyingly good.... Read more
28th Feb 2023 (1 year ago)

E kaminer

5/5 Stars
Chancellors Headington helped me find a few tenants for my house in Headington over the years. The team at Chancellors, lead by Mr Jonathan Pincott, was absolutely professional and knowledgeable in this market and gave me some very good advice when needed. They help me find wonderful tenants in a quick and efficient manner. I would gladly recommend Mr Jonathan Pincott and his team.... Read more
Landlord
24th Feb 2023 (1 year ago)

T Morris

5/5 Stars
I chose Chancellors to sell a property in Headington. In what has been a challenging selling environment, Alex and team have been very proactive and easy to work with in getting the sale to completion. I would highly recommend you get in touch with them if you are looking to sell a property.... Read more
Seller
24th Feb 2023 (1 year ago)

Tarek

5/5 Stars
Probably the most efficient and quick agency I've worked with to date. Olivia was continuously in touch to update me throughout the letting process. All agents were very friendly, supportive, thorough, and easily reachable.... Read more
Landlord
23rd Feb 2023 (1 year ago)

J McCabe

5/5 Stars
The entire team at Chancellors were extremely helpful in helping us find accommodation to live in. They had great communication and customer service skills. Highly recommended, 5 Stars.... Read more
Tenant
21st Feb 2023 (1 year ago)

O Varghese

5/5 Stars
One of the best in UK. Excellent service. Smart and friendly approach. I will definitely recommend.... Read more
14th Feb 2023 (1 year ago)

M MEDEL

5/5 Stars
Great experience with Olivia, she helped me to get the house we need it. Many thanks for your help. Regards... Read more
Buyer
7th Feb 2023 (2 years ago)

J varghese

5/5 Stars
I had a great experience with chancellor's.All agents are great... Read more
3rd Feb 2023 (2 years ago)

S Conway

5/5 Stars
Rebecca has been extremely helpful and was able to answer any and all questions we had... Read more
31st Jan 2023 (2 years ago)

B Hollo

5/5 Stars
Rebecca was very helpful!... Read more
31st Jan 2023 (2 years ago)

G Abu-eid

5/5 Stars
Despite an initial miscommunication with another agent, Olivia has been capable to help us secure a rental house that we would have otherwise lost. Thank you... Read more
Tenant
31st Jan 2023 (2 years ago)

L miriki

5/5 Stars
I will rate the service a 5 star from the unset to this point i will say Iulia been of a great help with reviews and emails and follow ups and ensuring i get exactly what i had always had intrest fo the particular type of property. thanks a bunch Best Regards Lukoh Miriki... Read more
24th Jan 2023 (2 years ago)

T Downing

5/5 Stars
Chancellors & Olivia were prompt, clear and helpful with the renting/moving process.... Read more
Tenant
20th Jan 2023 (2 years ago)

R Quiambao

5/5 Stars
Letting agents are very friendly and they are very easy to contact when it comes to inquiries. Thanks to Ms. Olivia who helped us out all through out the process.... Read more
Tenant
17th Jan 2023 (2 years ago)

M S.

5/5 Stars
I've been looking to buy for a couple of months and in this very tricky market I know I can rely on Kayleigh and Tierney to be prompt, efficient and courteous in organising viewings and responding to queries. Thank you.... Read more
Buyer
16th Jan 2023 (2 years ago)

A Livna

5/5 Stars
Overall good experience... Read more
9th Jan 2023 (2 years ago)

A Reis

5/5 Stars
Tiago is an exemplar of a professional! His help was very useful. Thank you!... Read more
6th Jan 2023 (2 years ago)

M Ali

5/5 Stars
Iulia was great at arranging the viewing. Everything happened as planned and overall it was great experience to deal with Chancellors... Read more
5th Jan 2023 (2 years ago)

C Bhagwandin

3/5 Stars
The service was not the worst, neither was it the best. The person who showed us the property was on her phone texting about 90% of the duration we were there. We asked if the property was managed by Chancellors and she said yes, confidently. This was false; the property is NOT managed by the estate agent. Not as bad as it could be though, because the landlady happens to be nice.... Read more
2nd Jan 2023 (2 years ago)

T Bojic

1/5 Stars
Absolutely abysmal service for those looking to rent. Complete disregard and disinterest in safeguarding the tenants’ rights, they will support the landlord every time. Myself and the four others I lived with have vowed never to deal with Chancellors again, as their attitudes and approach to delivering customer service on the part of the tenant is non existent. They don’t care one iota about your rights as a tenant once they’ve been paid.... Read more
Tenant
22nd Dec 2022 (2 years ago)

T Stillmans

5/5 Stars
We are going through a house purchase with Chancellors Headington and have been very happy with the process. Tierney and Alex have been brilliant and always quick with responses to questions or requests for additional viewings. We have dealt with a few of the team and found the whole experience easy, friendly and quick hence the 5 star rating.... Read more
Buyer
21st Dec 2022 (2 years ago)

S Reyes

5/5 Stars
Excellent support throughout! Olivia has handled my application - I managed to book a viewing and have my application approved in a week all thanks to Olivia!... Read more
Tenant
11th Nov 2022 (2 years ago)

J Blake

5/5 Stars
Rebecca very pleased to deal with, quickly secured a house. Thanks for all the help... Read more
Buyer
28th Oct 2022 (2 years ago)

K Naidoo

5/5 Stars
During my search for a property with chancellor I had a lot of correspondence with Ms Olivia Barry Marla who was extremely helpful, efficient and concise. She made the entire process smoother. Thank you to chancellors and their team at Headington... Read more
18th Oct 2022 (2 years ago)

Maro

1/5 Stars
I have never been treated with such disrespect. I am calling to rent a property and pay huge sum, nevertheless, they hang up, shout on the phone and refuse to answer basic questions - what an awful group of sad people!... Read more
Tenant
10th Oct 2022 (2 years ago)

O Oyedele

5/5 Stars
First class reception at Headington branch both on phone and anytime I worked up to the office. Lulli, Tiago and Jonathan you guys are good at what you do. Chancellor’s staffs are the best and I will chose chancellors again and again... Read more
10th Oct 2022 (2 years ago)

S chawande

5/5 Stars
Rebecca is really helpful and very patient while dealing with queries.... Read more
10th Oct 2022 (2 years ago)

S Smartt

5/5 Stars
Thank to Tierney for her help in seeing through the offer process and on to completion. Efficient and friendly, rapid response to emails and queries throughout the process.... Read more
7th Oct 2022 (2 years ago)

I Chindris

5/5 Stars
Excellent staff! Iulia Branduse has been extremely kind, friendly, patient, and most important she has been always available at any time if I had any questions or inquiry. She has been the best estate agent I ever encountered so far. Many thanks, Iulia! Chancellor is a professional and great property agency that we can trust !... Read more
5th Oct 2022 (2 years ago)

K Mentor

5/5 Stars
Excellent and professional service from Olivia and the rest of the Chancellors team. Guided me through each step of process with great communication... Read more
5th Oct 2022 (2 years ago)

S Verma

1/5 Stars
Having really bad experience at all from past few months. They don’t have mouth value at all. Every time look make appointments and cancel before a day. Its not once, every time. They don’t have correct commitments if they have already scheduled appointments then why they don’t inform prior. Long cut short story overall bad experience. Would not recommend at all to anyone .... Read more
30th Sep 2022 (2 years ago)

E Tory

5/5 Stars
Olivia handled my application and was very helpful with my requests, making sure to do all that she could to help with my move... Read more
Tenant
30th Sep 2022 (2 years ago)

S Matharage

5/5 Stars
Excellent service from chancellors! And much thankful to Olivia for the exceptional support throughout ????????... Read more
27th Sep 2022 (2 years ago)

E Czermak

4/5 Stars
This is the second year when I was seeking support from Chancellor's. After last year disappointment, this year's struggle to find new property we finally met the most wonderful agent - Olivia who presented with high value services, high value professionalism and become my, and my relatives Angel ????. Olivia provided us with wonderful support, quick response and amazing professionalism. Despite previous negative experience Olivia made me feel valued and I definitely would like to recommend her services and Chancellors support.... Read more
25th Sep 2022 (2 years ago)

A Amjad

5/5 Stars
Very quick and smooth running of service... Read more
14th Sep 2022 (2 years ago)

Ami

1/5 Stars
Horrible experience interacting with this agency. They were extremely rude on the phone, but confirmed that they would accept students. After difficulties booking a viewing, I traveled from another city by train to attend the viewing when they called and told me they didn't accept students afterall unless I could pay 12 months in advance. So I turned around and got back on the train to head home after wasting time and money to get there. So angry at the incompetence and unprofessionalism.... Read more
Tenant
8th Sep 2022 (2 years ago)

Y Tayara

5/5 Stars
Beatriz Pinto from Chancellors has been consistently attentive, polite, professional, and a delight to speak to! Finding a flat to rent in Oxford is an incredibly stressful affair and honestly if a few more people were like Beatriz it would make the process a lot less trying!... Read more
Tenant
25th Aug 2022 (2 years ago)

A Gate

5/5 Stars
Chancellors and specifically Olivia from the Headington branch couldn't have been more professional with their customer service. Emails were prompt and any queries that I had were answered extremely quickly. Olivia kept in contact with myself throughout the application process and made the process easy to understand. It can be a stressful time when trying finding a new home (especially in Oxford) but Olivia made the process straightforward and a lot less stressful. Thank you Olivia & Chancellors. I would definitely recommend the service to others.... Read more
Tenant
23rd Aug 2022 (2 years ago)

S Matthew

1/5 Stars
This is a really inefficient, rude organisation. A relative looking to rent has come into contact with quite brash agents, who also seem to be a little condescending. One agent found it good practice to snap on the phone at potential clients, too. When looking for a bought property, I would certainly advise any connections not to deal with this branch. Perhaps we just dealt with the wrong team members, but I’m unconvinced.... Read more
19th Aug 2022 (2 years ago)

Jehan

5/5 Stars
I had a great experience with Chancellors, Headington in the process of selling a flat. From the get go, Alex Dimopoulos was effective and efficient and we had the property on the market extremely fast, while offers came in within days. I received good advice along the way and there was regular communication and follow-up from Alex and his team until completion. My experience with Chancellors was of a friendly, helpful and very professional estate agent.... Read more
22nd Jul 2022 (2 years ago)

J Ma

1/5 Stars
Found a property via Chancellor Headington branch in Oxford. Initially sales representative arranged with seller to vacate the tenant but somehow this was not done as promised. Not very keen to follow up the matter with the seller and finally the seller cancelled the transaction with some excuses. There was delay in the communication process and lack of timely update on any change in the sales process. Not recommended.... Read more
Buyer
20th Jul 2022 (2 years ago)

R Bandoui

5/5 Stars
Chancellors' professional selling team's experience, knowledge and achieving the trust of the potential clients, is excellent in placing chancellors to be Oxford's number one Estate Agent. Mr Alex Dimopoulos and his team, thankfully managed to find a buyer for my property offering the asking price within one month. My special thank you to the the Chancellors selling team.... Read more
16th Jul 2022 (2 years ago)

K Scott

5/5 Stars
Kayleigh from Chancellors Headington provided outstanding service. We were impressed with how quickly she responded to our requests to view properties and to recommend local contractors. She was friendly and positive when showing properties and very patient with our first-time buyer questions.... Read more
15th Jul 2022 (2 years ago)

C Castillo

5/5 Stars
Fantastic experience with Chancellor’s Headington! I was struggling to find an apartment in Oxford and I finally jumped in the Headington office. Olivia Barry was my Letting Manager and she cared a lot about me and wanted me to find an apartment. So she did everything she could until I finally get it. And I’m so happy in my new home!! Thanks! ???? 100% recommended.... Read more
13th Jul 2022 (2 years ago)

B Zou

5/5 Stars
Tierney is so patient! After a lot of viewing with her and her colleagues, I finally found a suitable property.... Read more
13th Jul 2022 (2 years ago)

M Bean

5/5 Stars
The Chancellors Headington office, and Alex Dimopoulos in particular, were very helpful through the process of purchasing my new property. Alex went above and beyond what would be expected in order to ensure the sale completed in short timescales.... Read more
Buyer
30th May 2022 (2 years ago)

E Mb

1/5 Stars
They rented us a furnished property and removed most of it after we paid the deposit. We have the feeling they are doing it with different customers.... Read more
Tenant
27th May 2022 (2 years ago)

V 360

5/5 Stars
If you are looking for a high-caliber professionals who act swiftly to get the job done; look no further. Ali Chaudhary; thank you very much for your professionalism and fast responses at all points needed to find us our new home. You did an excellent job! Dr. MW... Read more
Buyer
19th May 2022 (2 years ago)

G Laso

5/5 Stars
Excellent service.... Read more
17th May 2022 (2 years ago)

HM

1/5 Stars
Worst agent ever!!! They are constantly unavailable and don’t even bother to tell you that the property is gone. So you have to call over and over again just to reach the right person and find out whether you should set off before the viewing.... Read more
16th May 2022 (2 years ago)

C Chung

5/5 Stars
Fast, responsive, helpful... Read more
13th May 2022 (2 years ago)

F Muskatal

5/5 Stars
Chancellors was handling our renting in a fast and reliable way. They gave us answer for all our question fast. Special thanks to Ali!... Read more
Tenant
22nd Apr 2022 (2 years ago)

I Armstrong

5/5 Stars
I had a very good experience with the services provided by Gianni Gosal at Chancellors Headington Estate Agents.... Read more
19th Apr 2022 (2 years ago)

A Joseph

5/5 Stars
Efficient management and guidance.... Read more
13th Apr 2022 (2 years ago)

G Gupta

5/5 Stars
Hi Henry, I would like to give you 5 out of 5 stars for your professional attitude and ultimate client satisfaction. I must admit you have shown several properties to me and always given support/ responses to make informed decision to select the best for me. I always count on you to buy the next one in the future. I would like to say thanks from myside and Shivani to help us out to find our curent home. Best regards, Gaurav... Read more
Buyer
12th Apr 2022 (2 years ago)

T Suriapperuma

5/5 Stars
Olivia Barry (Lettings Client Manager) is very helpful to find a suitable property for me and my family. We would like to thank her for all the support and guidance she provided us.... Read more
Tenant
5th Apr 2022 (2 years ago)

S Kori

5/5 Stars
Amazing support throughout made the stressful accommodation arrangements an easier and quicker process. A thoroughly professional and dedicated approach towards the process is really appreciating.... Read more
28th Mar 2022 (2 years ago)

B Dias

5/5 Stars
Mr. Ali has been giving a very good services and he is friendly... Read more
5th Mar 2022 (2 years ago)

D Bolton

1/5 Stars
The staff working at the Headington branch have clearly not received proper training for their roles. My wife and I have called numerous times to this branch and each time spoken with a different employee who has no knowledge of any property or details about anything. I get told the system is slow so I have to wait each time 5 or so minutes for the system to load. I have spoken to a few young members of staff and one which was new who had very minimal knowledge and said I would get a call back by a different colleague, I was not called back. Another instance is when I asked if a property could be made available earlier than the stated date, instead of answering my question I was told that another colleague will call me to arrange a viewing. I did not even mention the word viewing in this conversation, you cannot just use a default answer for every query. I will definitely not be contacting Chancellors anymore and will not be recommending them to anyone either.... Read more
4th Mar 2022 (2 years ago)

A Rampotas

1/5 Stars
Absolutely shocking service in the sales team. Throughout the whole process, I have been misled, there was lack of communication and many errors. The worst thing was the solicitors that they are working with and they will strongly recommend. Horrific. Don't accept any recommendations from them in terms of conveyancing services. A straightforward sale of a 2-year old flat ended up being a 7 month long process Disappointed is not enough to describe my experience... Read more
Seller
3rd Mar 2022 (2 years ago)

S Gilchrist

5/5 Stars
Selling my house has been a particularly stressful time for me as it coincided with moving cities, jobs, and friends. I chose Chancellors as I had bought through them 9 years ago with no problems. The whole process with its inevitable hurdles has been without issue regarding Chancellors, who worked on resolutions throughout. I've spoken with all at the Headington branch as one, everyone knowing the details of my case, meaning there was no waiting for one person to become available, and received the same cordiality and effectiveness every time. This was particularly reassuring and impressive. A particular deep nod of appreciation to Alex who dealt with me at my most agitated times. Excellent work. A very strong recommendation from me.... Read more
Seller
2nd Mar 2022 (2 years ago)

L Suresh

5/5 Stars
Chancellors is one of the best property agent for all your needs whether to let or to manage yours. In our case we have been struggling so much to get a house for months. After so much of searching we finally have successfully made it. We highly recommend them, especially our case was handled by Tiago Goncalves, who have been a life saver. His approach and follow ups were extremely good and we really appreciate his support a lot. We wish him and the team very best. Looking forward to a great experience during the tenancy period.... Read more
Tenant
2nd Mar 2022 (2 years ago)

T Tabish

5/5 Stars
Great service, would highly recommend Chancellors.... Read more
16th Feb 2022 (2 years ago)

F Wong

5/5 Stars
With the great help of Chancellor, Alex and Rachel's team, we finally secured a purchase after months of viewings. Especially Rachel, she has been very helpful, attentive and responsive to every query and demanding requests from my wife, and this deal cannot be done without her support. Looking forward to the coming smooth completion of the transaction process.... Read more
Buyer
15th Feb 2022 (2 years ago)

D Chauhan

1/5 Stars
Very bad experience: They could not provide me a single suggestion in almost one month despite the fact that I was ready to pay up to £1250. Although, they put me under great stress and made me believe that I can’t get any house below £1200 and can’t get less than 2 bedroom for family with a baby. It is because of them I did not search for less than 2 bedroom property for a long, assuming I can’t get that, which was incorrect. Every time, I called them they said it is not in their area and they will send my details to other office. Once, I spent around 4-5 hours to fill a form to apply for a property whose result they never shared with me. I expressed my interest to view many properties but mostly I did not get a response because they already had many applications for that property. Feedback for the agent to improve: 1.First, be transparent and responsive to the customers. If there are many applications for some property then convey that to the customers instead of keeping quite. Reply each email/call. 2.You have multiple offices in Oxford and you have advantage so use that to help the customers and not for torturing them. There is no communication (at least customer oriented) between your different branches. Your people just pass responsibility to other branches. For example, I called several times to show interest in some property then I was told that that property is not in their area. First, they should help the customers instead of passing on the things. Secondly, give the customer options available with you (customer might get interested in property available with you) instead of getting rid of them.... Read more
15th Feb 2022 (2 years ago)

D Jewell

5/5 Stars
We were shown around the property by Rachael who is a friendly, helpful and professional agent. Rachael was able to answer all of our questions and we were so convinced on first viewing that it was the right property that we offered straight away. Very impressed with Rachael and would definitely recommend Chancellors.... Read more
15th Feb 2022 (2 years ago)

A Nekaris

5/5 Stars
I recently bought my new house through Chancellor's Headington. After some difficulties, I had a great experience with Henry Foreman, who was very kind and helped me to negotiate my purchase despite some unusual tenants. He was a true pleasure to work with and made the experience as stress free as possible!... Read more
Buyer
9th Feb 2022 (3 years ago)

B Jones

5/5 Stars
Highly recommended. Wasim and colleagues have been great during the awkward sale of my house. Friendly and reassuring throughout. Unlike previous local agents I've had, always felt like they were giving good, honest advice for my benefit, not just a quick deal.... Read more
Seller
1st Feb 2022 (3 years ago)

Y S

5/5 Stars
After few months, finally, I find the property with the help of Faisal, he is the best letting manager I have ever seen????... Read more
Landlord
27th Jan 2022 (3 years ago)

R Heaton

5/5 Stars
10 out of 10 on the sales side, very professional, responsive and helpful and a big thank you to Henry Foreman and Jonathan Seabert, impeccable service, well done guys!... Read more
Seller
25th Jan 2022 (3 years ago)

F smith

1/5 Stars
Very disappointing, don't reply to emails, return calls quoted busy rental demand, if you won't arrange a viewing just let us know rather than ignoring customers... Read more
22nd Jan 2022 (3 years ago)

V Randon

5/5 Stars
Was so pleased to have Olivia in our corner to help and advise and guide us through this process. They have a huge amount of knowledge about the industry, and lots of properties in their wheel house... Read more
21st Jan 2022 (3 years ago)

A Murray

1/5 Stars
I'm saddened that it's got to the point I have to leave this review.. Me and my partner have either been ignored completely or just given the run around by the headington branch. We made them aware that we have a time scale which is now nearly at an end and we've had hardly no help! I doubt even this review will get a response. If I knew that my customers felt this way about me id be heartbroken but apparently good customer service isn't something of value here. But on the other hand the kidlington branch I couldn't recommend more. They are the complete polar opposite to the headington branch and deserve recognition... Read more
18th Dec 2021 (3 years ago)

B Poole

1/5 Stars
Absolutely diabolical. Chancellors were unable to organise our annual gas safety check due to their poor organisation and communication, leaving us without gas for multiple days. At no point did they accept any responsibility for leaving us in this unacceptable situation. The only resolution we found was to organise our own gas safety check, leaving us out of pocket, cold and stressed.... Read more
Landlord
12th Dec 2021 (3 years ago)

T Leng

5/5 Stars
Very helpful and professional throughout the whole process, and really kind at all times. Found a very nice property, couldn't be happier! Thank you Olivia and Jon :)... Read more
1st Dec 2021 (3 years ago)

P Jindal

1/5 Stars
Very very bad experience with them. Don't even deserve a single star.... Read more
8th Nov 2021 (3 years ago)

S Muhmood

5/5 Stars
Excellent, friendly and efficient service! Wasim did a fantastic job of finding me my dream property within my budget that met all my criteria. I would highly recommend Chancellors to anyone looking to purchase a property because Wasim definitely made the entire process smoother.... Read more
Buyer
27th Oct 2021 (3 years ago)

J Hillier

1/5 Stars
While aggressive, desperate marketing appears to be the hallmark of the modern estate agent, avant-garde Chancellors appear determined to push this medium to its extremes. Having had the misfortune of purchasing my house through them, I decided against selling or letting my property with Chancellors after I moved out based on this experience, combined with the arrogance that exudes from their employees. Unfortunately, it seems I will now spend the rest of my life receiving near-daily emails and calls from Chancellors asking me to let my property with them. If Chancellors are to be believed, it seems almost every doctor in the country is clamouring at their door for the opportunity to rent my tiny one bedroom property. Update: amazingly, right after getting the below reply from Chancellors I got my daily phone call and email from Chancellors about yet more doctors wanting to rent my property. Lucky me!!! Update October 2021: oh god they've started harassing me again! This time phone calls because I am apparently interested in investment properties! I will now be reporting this rogue organisation to the Information Commissioner's Office for every attempt they make to contact me.... Read more
Landlord
27th Oct 2021 (3 years ago)

D moore

5/5 Stars
Tom Martindale, at Chancellors Headington is exceptional (Best we've ever come across). His determination, professionalism, and his ability to listen to his clients needs is second to none. We would very much like to thank Tom for all his efforts on securing the sale of our property, it was an absolutely pleasure working with you. Will definitely be recommending Tom, should any of our friends or family need to sell there house.... Read more
Seller
23rd Aug 2021 (3 years ago)

L Zhong

5/5 Stars
Tom Garbutt at Chancellors Headington office is very courteous, professional and helpful. As someone not familiar with the local area, we had been kept updated and all questions answered. I can highly recommend them to anyone wishing to buy a property there.... Read more
Buyer
28th Jul 2021 (3 years ago)

Anthony

1/5 Stars
I booked an online viewing for a letting property, but it was either ignored or forgotten about. I called in to ask what had happened, and was told the person who booked it wasn’t available and that they’d call me back. It has now been a few hours since the viewing was supposed to proceed, and I have heard nothing from them. Some of the worst customer service I’ve experienced with an estate agent.... Read more
20th Jul 2021 (3 years ago)

H Feldman

5/5 Stars
We bought our house through Chancellors. We had a lot of delays on our other side of the chain (not related) - but Henry and Mahnoor were understanding and patient with us as we dealt with these, the helped to manage a difficult situation. Thank you!... Read more
Buyer
14th Jul 2021 (3 years ago)

B Pearce

2/5 Stars
We have had a poor experience attempting to rent with Chancellor's. We were passed around to various different people during our search and there seemed to be limited communication between those different people which caused a lot of stress. Having viewed a property we were made to believe that we were considered very good candidates, however we didn't get this property. We believe this may have been done to push up the rent for the landlord which succeeded as the eventual tenants paid more than advertised to live there. We eventually decided to apply for another property through Chancellor's but had absolutely no useful communication regarding this. We tried to contact the office multiple times but never received any information and can only assume that this has been allowed to fall through. Communication with Chancellor's is consistently poor. They seem to almost have a monopoly in Headington which may be a result of previous successes as an agency, but unfortunately it appears to us that the result of this has been a sharp decrease in professionalism.... Read more
Tenant
26th Jun 2021 (3 years ago)

S Alan

5/5 Stars
Excellent service and advice, polite and friendly staff who kept us informed at every step of the way. Beautiful photos. Our house was sold quickly. We would recomend them. A big thankyou to all the Staff for their help and support.... Read more
Seller
17th Mar 2021 (3 years ago)

B J

5/5 Stars
I approached Chancellors Rental team in Headington, Oxford, after finding ourselves in a position of being given notice to leave the property we are currently renting. Olivia Barry opened the door to me already knowing our predicament and reassured me that she would support us, family of 4. She said she would email me that evening to start the process of finding a new rental property and she did. She has shown professionalism, empathy and care towards my family and had our interests in mind. For this we would like to express our gratitude and appreciation to you Olivia. We would highly recommend Olivia to any potential Tenants looking to find a rental property. kind Regards, Becky.... Read more
Tenant
12th Mar 2021 (3 years ago)

Y yk

5/5 Stars
One of the best estate agents in Oxford. Helping confused buyers can be frustrating and exhausting, but Mr Henry Foreman was very patient, kind, professional, and very responsive through out. Ever time we rang the office, if Me Foreman was not available, Jonathan and the team have a system in place where they knew who we were and what was the call regarding snd help was in hand anytime. I would highly recommend them without any reservations for all your property needs whether as a seller or as a buyer.... Read more
4th Mar 2021 (3 years ago)

L Chan

5/5 Stars
Oliver is suepr nice and helpful. Highly recommended!... Read more
18th Dec 2020 (4 years ago)

M headington

5/5 Stars
We just want to say a heartfelt thank you to all the members at Chancellors at Headington Branch from Alexander Bradley to Henry Foremen for their continuous support, professionalism, and their enduring understanding and passion to assist us to buy an ideal property. We lost on a property we really fell in love, then got in to a property that did not suit us well and backed out, now finally have found a property that we feel comfortable with, all with enduring help from Henry Foreman. From start to finish, Henry has forever provided us with a first rate service, without failing, no matter in the rain or shine . Their dedication, integrity and genuinity towards their clients is hard to find, has touched our hearts. We would like to come back to them again and again. Of course, we gladly recommend them anytime and to everyone! Happy Christmas and Thank you!... Read more
Buyer
17th Dec 2020 (4 years ago)

U com

1/5 Stars
Be aware we took 8 months to get our money back and we have to involve the claim to get it. Some of the member of have been extremely rude. The communication was inexistent, and that was our second home from them. Terrible service????? I don't get it? how they have 5 stars reviews our experience as a family was traumatic. Although the City council was involved they try to help the Land Lord, we got our money. I hope you have change your altitude (you have't changed in 3 years). Worst ever yes, 5 stars, they are many state agents in Oxford...... Read more
Tenant
8th Dec 2020 (4 years ago)

R Barlow

5/5 Stars
We have just sold a property through Chancellors in Headington. From start to finish, Jonathan Seabert, Henry Foreman and the whole team at Chancellors in Headington provided a first rate service. They had excellent local knowledge, walked us through every step of the process and sold the property in record time for a great price. We definitely recommend them!... Read more
Seller
20th Nov 2020 (4 years ago)

D Morbey

1/5 Stars
Awful service. The two agents I dealt with in regards to letting a property are professional jokes. The first agent Jack showed up to the viewing with a set of keys that didnt fit inside the lock and the second agent Oliver was totally unresponsive after a verbal agreement was made to make an offer on the property. It took the office 12 days,16 phone calls and 4 emails to finally make contact with Oliver or Jack only to be told the property had been offered to somebody who viewed the propery after me. I really hate to leave a bad review on anybody as its not my style - however I've been left consistently frustrated during the process from start to finish and at this point I pray that the next property I make an offer on isnt with Chancellors.... Read more
Tenant
11th Nov 2020 (4 years ago)

L Russell

5/5 Stars
The Chancellors team provided professional and timely guidance and support when selling my property (in addition to the period running up to the decision to sell). Jonathan Seabert and Alex Bradley have been brilliant throughout the process and I’m delighted we managed to complete so quickly.... Read more
Seller
5th Nov 2020 (4 years ago)

M Pickles

5/5 Stars
Henry Foreman was excellent to deal with - very responsive and personable, and honest in his assessment and advice on potential properties. He made the process easy - highly recommended.... Read more
2nd Nov 2020 (4 years ago)

D Howard

5/5 Stars
Jonathan Seabert at Chancellors provided us with an excellent service. The team attracted over 15 viewings within a week of our property going on the market and secured an offer on the property within days. Highly recommended.... Read more
Seller
23rd Oct 2020 (4 years ago)

H YU

5/5 Stars
I am using Chancellors headington branch to find property for rent. Mr Oliver Boyle is absolutely helpful and provided me many wonderful and suitable choices. I will definitely choose Chancellors next time.... Read more
Tenant
22nd Oct 2020 (4 years ago)

J Baker

5/5 Stars
Never have a bad word to say about Chancellors, always a solid experience. My recent dealings with Henry have been an absolute pleasure with his friendly charm and professional attitude. Thanks!!... Read more
22nd Oct 2020 (4 years ago)

T Warren

5/5 Stars
I spoke with Alex Bradley over the phone and via email. He was very helpful with my inquiry and gave some excellent advice. Would recommend to anyone that needs a fast response to any of their questions!... Read more
22nd Oct 2020 (4 years ago)

D Andonova

5/5 Stars
Henry Foreman sales agent was exceptionally accommodating, patient and professional.... Read more
22nd Oct 2020 (4 years ago)

C Millard

5/5 Stars
Big thank you to Wasim for helping me with my property search. He’s very knowledgeable on the area and I will recommend him to everyone that’s looking to purchase and sell.... Read more
22nd Oct 2020 (4 years ago)

M Fuentes

5/5 Stars
Angela has been fantastic for us. She knew exactly what we were looking for from the first minute she met us, and gave us really honest opinions that we appreciated a lot from her experience. Really recommend her!... Read more
22nd Oct 2020 (4 years ago)

A Carvalho

5/5 Stars
I have been dealing with Jonathan Seabert in the sale of my property. Jonathan is pro-active and professional. I would recommend contacting when selling a property.... Read more
Seller
22nd Oct 2020 (4 years ago)

R W

5/5 Stars
I have been a client of Chancellors in Headington for many years. In all this time I have found Jonathan to be exceptionally professional, knowledgeable, courteous, fair and helpful when it comes to letting my property. His team have proved consistantly capable too. My review applies only to the Headington branch, not Chancellors head office. Had it not been for Jonathan and his team in Headington I would not have remained loyal to Chancellors. As it is, it's a big thumbs up from me and thank you for providing me with an exceptional standard of service.... Read more
Landlord
21st Oct 2020 (4 years ago)

B Anil

5/5 Stars
We are in the process of buying a house in Oxford and have been working with Alexander Bradley from Chancellors Headington. He has been very helpful every step of the way so far. We have had to get into the property a few times to show it to builders and kitchen suppliers and he was willing to wait with us for an extra 45 minutes when one of them said he was running late. Alex is very easy to get a hold of by phone. There were a couple of occasions when he did not respond to our emails as quickly as we would have liked but this was during a very busy time in the property market in Oxford (with the added Covid craziness) so it was all very understandable. Alex is also quite knowledgeable, even in areas that are not within his expertise (sales). He was able to give us advice on many different things and we were very happy about that in addition to his help on everything sales-related.... Read more
Buyer
20th Oct 2020 (4 years ago)

N Fouad

1/5 Stars
Seriously, avoid! Dealing with Chancellors-Headington has been one of the most frustrating experiences I have ever gone through- and this is even before the start of the tenancy. They don't reply to emails or phone calls - you literally have to chase them for basic communication. After agreeing with me about a break clause, they changed it in the contract they sent me (without discussing this with me), giving the landlord an exclusive right to break the tenancy agreement. I had to complain about that and wait for two weeks for it to be changed. And although I asked them repeatedly about the Right to Rent and what is required, nobody replied to me, and only two days before moving they informed me that I have to go for a physical check of my passport at the branch or else they won't release the keys. Irrespective of my time, the fact that I live 3-hours away from Oxford, and the current virus situation that demands people are given enough time to arrange safe transportation. I ignored all the negative comments that people write here thinking they are just exaggerations, but seriously take care! I'm stuck because I already signed the agreement and I have to move out from my current accommodation. But if you are still in an early stage of the process, try to search for an agency that respects you and can handle things professionally. Or even contact a landlord/lady directly, they will handle things much better than that!... Read more
Tenant
23rd Sep 2020 (4 years ago)

O Akrama

1/5 Stars
I have rented a place for a year with Chancellors Headington branch for a year. Overall very poorly managed. We had critical water problem in the bathrooms that we reported on day one and took months and months to sort out leaving us with nearly no showers in the middle of the covid pandemic. Very poor communication and not taking requests promptly with too long time to respond to emails and phone calls and sometimes not even responding. The landlord has also breached our privacy by visiting to do some work and did not provide a 24 hours notice prior to visiting the property (as boldly stated in the contract). These are just some of the issues that we have experienced with Chancellors in only one year. I would never rent with Chancellors again and I highly do not recommend so!... Read more
Tenant
15th Sep 2020 (4 years ago)

Tom

1/5 Stars
Once chancellor’s has your money they will be on the owner’s side until you leave. These are some of the many issues we had during our 2 years under them: - They upped the rental price by 100£ without any justification once we had showed interest. - I had reported to chancellor’s that the en-suite shower was not working. After 4 months, 2 calls and 3 emails where they would repeatedly explain that they are getting touch with the owner about it my frustration grew. I therefore threatened legal action as were paying for an ensuite that was simply not working and no longer being used due to this. They later came back and explained that it is the owner’s decision to either do the works or not and they have no power over it. - We were also not told that they would come and take pictures to check for damages every 3 months with or without us being ar the property making us feel like we had no privacy or rights whatsoever. ( they would not give us any estimation as to when they would turn up stating they had a double and did not need us to be there). If you would like : - to have your privacy breached - to be charged astronomical fees for them to be on the owner’s side at all times - to pay for an en-suite that does not work - to be belittled, not considered and simply put aside because they can hide behind a 120 page covering again only the owners rights and assets I have never had such a horrendous experience with any organisation before, they are money hungry crooks taking advantage of a market where demand is high and if you are not happy they can simply get someone else through the door. THAT’S WHY THEY WILL ALWAYS BE ON THE OWNER’S SIDE!!!... Read more
Tenant
9th Sep 2020 (4 years ago)

R Neatherway

5/5 Stars
Angela Lessani at Chancellor's was friendly and communicative throughout. She was also realistic about potential prices for our sale rather than trying to win our business with an inflated number.... Read more
Seller
25th Aug 2020 (4 years ago)

R S

1/5 Stars
Honestly the worst estate agent experience I have had in over 5 years (and it’s not as though I went in with particularly high expectations). Chancellors were thoroughly unprofessional and unresponsive to communication by email, and no one seemed to be able to take responsibility over the phone resulting in an endless series of messages left, promises to transfer, and complaints. It took over 7 weeks and more than 30 unanswered emails and phone calls at the end of my tenancy to receive back a deposit that my landlord had agreed beforehand to return in full. Perhaps most absurdly, Chancellors have the sheer nerve to email tenants before their tenancies even begin to request that we leave them a 5* review. I am convinced that nothing else but this and the naïveté of prospective tenants such as myself can explain the 4.5* average I am seeing on Google at present. Tenants - I’d strongly recommend finding houses elsewhere if you can. Landlords - please avoid for the sake of your tenants’ sanity!... Read more
Tenant
17th Aug 2020 (4 years ago)

A Chiodetti

1/5 Stars
I can give details. I call to see an apartment, left all my details by phone. They told me a time, when I ask the same day for confirmation because I haven't received any, they didn't even have my name. So I pushed everything at work just to be stood up. Then I called for another flat but whoever pick up the phone was too hurry and said somenone was going to call back but he had to leave, of couse no one did. I asked many times to please inquire if there was going to be am issue by letting for 11 months instead of a year, no one ever reply. Don't give me wrong, all agencies suck in Oxford, but this is one of the worst... Read more
17th Aug 2020 (4 years ago)

S Bandyopadhyay

1/5 Stars
They ask everyone at the start of their tenancy to come onto here and give them a 5 star review. Of course, they will be at their best during the start of this whole process as they're trying to take money from you. Unfortunately, I was gullible enough to believe that they were indeed operating at these high standards of care and gave them such a review. That's when things got worse. It was impossible to get in contact with them to fix things after the tenancy agreement started. When our tenancy agreement ended, our landlord (can't say a word against him - he made the tenancy process bearable) agreed for the full deposit to be returned. It took 5 weeks, 39 emails, and 9 phone calls to get them to act. Their excuse each time was the person dealing with our deposit wasn't around to help us. This in itself was outrageous, but did not effect me sufficiently to come onto here to change the review. I have finally changed my review because I found out that they have been continuing to deduct rent from my account long after I have left. This is has left me aghast and with a whole new issue to deal with. I would recommend any other lettings agent in the area you're in... Read more
Tenant
12th Aug 2020 (4 years ago)

T Rault

5/5 Stars
I contacted Chancellors to sell a flat after having had no success for a while. Selling was always going to be tough with Brexit and Covid in the way. Chancellors proved excellent advice throughout and the resilience and fighting spirit of Jonathan Seabert were essential in concluding. Ever so grateful and would not hesitate to recommend Chancellors in the future.... Read more
Seller
7th Aug 2020 (4 years ago)

L Ponting

5/5 Stars
I recently sold my parent's home after my Mother passed away from the Coronavirus. Everyone at Chancellors has been amazing through this horrible time. They contacted potential clients even before the house was officially on the market and we had so many people interested. The valuation was spot on and we achieved the asking price within a few weeks. I would highly recommend Chancellors to anyone selling a home, the whole process has been seamless, emails answered almost immediately, and every step has been dealt with in a very professional way!... Read more
Seller
22nd Jul 2020 (4 years ago)

P Song

5/5 Stars
Chancellors helped me with renting a current flat where I live and buying a house that I am due to move in soon. I still remember the first day when I walked into the Chancellors Headington office a year ago. Being a stranger to the town, looking for a place to rent for a wife and 3 years old son, not familiar with the area, I had no idea where to start and walking into the Chancellors was one of the best decisions I have ever made. A Lovely lady called Olivia welcomed me and took my details and requirements, then found me a perfect matching flat on the same day. And a year later, when I decided to buy a first home, of course I contacted the Chancellors as I had no issues what so ever with this flat. A very professional gentleman Alex Bradley helped me above and beyond to find a dream home. Alex has a full of local knowledge such as catchment area for good schools which was a very important matter for us as Joseph was going to school soon. I was very happy with Alex's viewing arrangements as response was really quick and it was very efficient. For instance we did 6 viewings in 90 mins as Alex scheduled it so well. Every single houses Alex showed me was pretty much in line with my requirements so it was very difficult to choose one. His attention to details is excellent. Something I mentioned during the conversation which I don't even remember was already dealt with it. I strongly recommend anybody who is looking for a property to buy in this area should go to the Chancellors Headington Office and ask for Alex Bradley to be your agent if possible. Thank you Alex and Thank you Chancellors. You made my dreams come true.... Read more
Seller
17th Jul 2020 (4 years ago)

N Ranasinha

5/5 Stars
Chancellors headington branch have been very helpful in my search for a rental property in Headington, Oxford. Lettings negotiator Oliver Boyle, in particular, was attentive to my specific needs for a parking slot and close proximity to the hospitals and ring road. He also went out of his way to ensure that Covid-19 related disruption was minimised.... Read more
Tenant
15th Jul 2020 (4 years ago)

A Agarrado

1/5 Stars
I am disappointed with the agency since I have booked a house 3 times to be able to visit it personally and nobody from the agency showed up to teach me I have had to ask for the day off at work 3 times to be able to attend the appointment. and have wasted my time and day. And I also do not understand why I should rent a whole house when I am interested in renting the room of that house. I have also called many occasions to find out why there is nobody from the agency present to show me the house. And they always tell me we will send you a confirmation email with the appointment and the appointment time and they will contact me, but I have not received any calls to confirm the appointment I have only received a confirmation email but no calls from them. Only when I called myself did they make excuses for me and ask for the data. It is not a serious agency and those who work in that agency give me that they do not care at all about clients.... Read more
Tenant
10th Jul 2020 (4 years ago)

L Moncada

1/5 Stars
I am not used to giving this kind of review or writing at all because I believe that we can all make mistakes. But I think there are mistakes that cannot be made 3 times. A month and a few days ago exactly I started to fill out the documentation to acquire a house with Chancellors. They called me very early every day and they were always very aware of what I needed. It took me a week to fill out the form and send all the documentation. The landlord approved us and only our references were missing. They sent us the contract for 25th June and we are supposed to have the house that day. They called me and told me that at 11:30 am on 25th we would meet at the house to hand over the keys. On Tuesday 23rd June they emailed me to tell me that unfortunately they have to delay the day of moving because we did not have the complete references. We accept that and delay the day to 1st July. On July 1st we were told that it was impossible to move in because the Landlord had withdraw the application due to our references and 3 days later an email arrived saying that our references are correct. On July 2nd the girl from the agency called me and told me that she has another house that we do not need anything else. That we do not have to worried at all and that she was going to take care of everything and we could move on 9th July. As we were supposed to move on 25th June. We paid rent and deposit on 22nd June and from that day everything was delayed. We thought because they were just putting everything in order but each time we were delaying and delaying more and more. We are on July 7 and the only thing I have done is try to call them and speak to the person in charge but they tell me that at the moment they cannot speak with me. Another very relevant point is that Lucinda Sturla the girl from the agency no longer works there since July 4 and now the manager was Olivia. I am trying to communicate with Olivia from that same day, July 4 and it is IMPOSSIBLE. I spoke to the manager, Jhon and he says he can't do anything because he doesn't have the letting department. What type of company does this to its clients who HAVE ALREADY PAID AN INCOME AND A DEPOSIT OF MORE THAN 2,600.00 POUNDS? The MASSIVE PROBLEM is that at the moment I am on the street because I am supposed to sign a contract for June 25 and then for July 1 and THERE IS NO ANSWER. I left my house from the 25th because the contract ended. This agency takes money from you and does not care about you. This is unheard of and disrespectful to us. Now I am trying to get my money back for two days and I don't get a response. Finally I decided to take legal action and go to lawyers because it seems disrespectful that they make fun of me... Read more
Tenant
7th Jul 2020 (4 years ago)

V Moniz

1/5 Stars
For one month they have waisted our time they continue show us poor quality and Filthy in cleaned properly. WHAT I FEEL THAT CHANCELLOR ISDISCRMINATING TO INDIAN FAMILY,... Read more
3rd Jul 2020 (4 years ago)

S mars

1/5 Stars
waste time waste money ?Everybody be extremely cautious when renting with this agent and make sure you have solicitor involved when dealing with them. BEWARE !!!... Read more
Tenant
17th Feb 2020 (4 years ago)

S star

1/5 Stars
Sincere advice ???don't choose this agency ???terrible ???they will make you cry???... Read more
5th Feb 2020 (5 years ago)

F Tzafani

1/5 Stars
Not professional at all. Got me waiting half and an hour and at the end did not get to see the property for the second time... Read more
1st Feb 2020 (5 years ago)

S Lockhart

5/5 Stars
I have given the team five stars as they have been brilliant with my house sale. There was a tricky chain involved and Jonathan and Wasim were wonderful at keeping the sale and purchase on track in the face of a tight timeline and changing information and demands that were daily at one point. I’m looking forward to moving to my new home in the next couple weeks of weeks knowing that I got great buyers for my property. Thank you all!!... Read more
Seller
31st Jan 2020 (5 years ago)

N elliott

2/5 Stars
Having talked to a number of colleagues about this office I am in doubt that I lot of these positive reviews are real unless they are for the part of the office that shows properties. Those that showed us around were very efficient and wonderful to work with but once we moved in we determined that the management staff lack Communication skills and empathy. They only get two stars because as awful as they are to deal with I have actually experienced worse only one other time. The structure for this company seems to be to hire a lot of people who have the responsibility to do only one thing each, no one ever seems to feel the need to communicates with each other, and they each do their jobs very poorly. I have been both a tenet and a landlord and I would not hire these uncoordinated people to do either job. It is shocking how unprofessional they repeatedly are. At one point I was attempting to take over the entirety of a shared tenancy and discovered their contracts department is separate from their "swaps" department and both are separate from the payments department. Because we had communicated with both of the first two departments the payments department became confused and attempted to charge both myself and my previous roommate with multiple charges of different values for the same services. The property manager can't help with any of this as apparently it is not their job to coordinate anything within the company regarding the property. In fact, I have never met any of the property managers nor have any of them ever been to my flat as they outsource every physical aspect of the management of the properties. This is especially difficult if you are in a flat with a block management as the afterhours company cannot access the block management information. This is especially disconcerting when there was a leak in the roof coming through electrical over a three-day holiday weekend and was told there was absolutely nothing that could be done until the property manager came back to the office on Tuesday morning. When I asked for the block management information I was asked why would I need that. This is during the conversation where they advised me it was safe to turn on a light that had active water dripping through it from the roof. Also, during this episode, the landlady and I caught them outright lying to use both about when and how they were contacting each of us and the block management company. She was astonished to realise that it wasn't until I contacted her directly that they were simply not done anything to rectify the situation. I could go on with more but these two stories truly represent how awful they have been.... Read more
23rd Jan 2020 (5 years ago)

A Wright

1/5 Stars
Perhaps this is par for the course, but we had a very rocky experience using Chancellors for buying a house. Wasim was evasive both in his answers to our questions and in his availability in general. He did not even drop the keys off after we moved in. The attitude of others in the office was similarly obstructive and discourteous.... Read more
Buyer
11th Jan 2020 (5 years ago)

L Mills

5/5 Stars
Great, professional service from Angela Lessani in the Headington branch. Viewings arranged in a timely manner and she managed to secure us a property within a matter of days! Highly recommend.... Read more
9th Dec 2019 (5 years ago)

K Wang

1/5 Stars
Letting department is perfect but my landlord is not that good... Read more
Tenant
3rd Dec 2019 (5 years ago)

S Smith

3/5 Stars
The initial valuation was overly optimistic and unachievable and ended up losing us time and money as we had to reduce it so much to achieve a sale. To begin with we were kept up to date with viewings (we were not living in the property at the time) although we were not always told how they had gone. Once Alex was involved communication did improve. However once a sale had been agreed and everything was passed on to Bracknell, we felt we were not kept informed at all, and only found out what was happening by phoning them.... Read more
Seller
26th Nov 2019 (5 years ago)

J Mitchell

5/5 Stars
Very smooth process from Jonathan's valuation to completion. Particular thanks to Charlie, always quick to respond with great communication. Many thanks to all at Chancellors.... Read more
Seller
8th Nov 2019 (5 years ago)

S Stansfield

4/5 Stars
We used Chancllors Headington for the sale of our house, Jonathan and his team were excellent, in particular Wasim stood out for us. His no nonsense approach was very welcome and his continued support post-sale was greatly appreciated.... Read more
Seller
31st Oct 2019 (5 years ago)

E Popham

5/5 Stars
Charlie and the team have been great. Found us a buyer in a matter of days and have always been at the end of the phone to help! Thanks you guys!... Read more
Seller
23rd Oct 2019 (5 years ago)

P Brochado

4/5 Stars
Good service and very helpful.... Read more
23rd Oct 2019 (5 years ago)

Y Hou

1/5 Stars
Worst experience. Only care about charging rent and fees, and the staff is rude, helpless and inefficient. (For example, the tap was broken and I wrote to the agency to repair it. But nobody came to resolve it during the next months.) If you are a landlord, probably they will stand by your side. But if you are a tenant trying to rent a property, don’t choose Chancellors if you have any possible other choices. I wonder why such an unprofessional agency could receive many positive reviews, then I read all the reviews carefully, and I found that(if you pay attention to it) almost all the good reviews come from people who just have one review in their whole accounts’ history. And the only review is an “excellent” one to Chancellors. Obviously they are fake and artificial...On the opposite, if you pay attention to the ones who left bad experience with Chancellors, most of them are normal customers with reviews for other places, which means they are the true voice rather than the artificial “good” ones.... Read more
Tenant
16th Oct 2019 (5 years ago)

P Nejad

1/5 Stars
I don’t know about sales department but not happy with Rent department with Chancellors. We rented a house through Headington Estate Agent in, Oxfordshire and we have a father who is severely disabled and living with us. The attitude and behavior of the manager and the staff there towards my father and accusing him of pretending to have a fit which they found that extremely funny. We did improve a dilapidated house with our money and after paying a full deposit to them then we have not only had our deposit back but also they started to asking us to pay again for the said house when it was immaculate when we gave them back . Their attitude of the manager including their staff towards us and my severely disabled father was appalling. Everybody be extremely cautious when dealing with this estate agent and make sure you have solicitor involved when dealing with them . BEWARE !!!... Read more
Tenant
4th Oct 2019 (5 years ago)

A Ltd

5/5 Stars
Really appreciated Sherko's assistance this year in helping us let a property in Headington. He seems very knowledgeable, friendly, and communicates very well. I particularly liked that he gave me frequent updates on viewings. Thanks for your help Sherko!... Read more
Landlord
22nd Aug 2019 (5 years ago)

M Zen-aloush

5/5 Stars
Wasim in sales was really helpul in sales we were looking and enquiring and had questions and he was very informative and quick at getting back to us.... Read more
21st Aug 2019 (5 years ago)

PriestlyBlock67

1/5 Stars
The absolute worst agency I’ve ever heard of Me and my wife were trying to rent a flat in headington, we spoke to a guy named Sherko, we scheduled to see the house on Monday, we loved the house so much that we were ready to make an offer, all we needed was to see it I asked my boss to leave work early in order to see the house, I’ve never seen my wife so excited, I chased down a bus in order to get there in time We waited for over 20-30 minutes in front of the house and no one called us or showed up We called the office and they said he wasn’t coming, they were not interested in selling anything and they just said they would “email” the guy Since we wanted the house so badly we called on Tuesday in order to reschedule our viewing for Wednesday, they said okay, but no email or phone calls to confirm it at all So we decided to call on wednesday to ask if everything was still scheduled, sherko picked up and you could clearly tell he had totally forgotten about it and didn’t care at all, he told us to meet him at the house at 17:45 yet he never showed up at all again and didn’t try to contact us either He lost the easiest sale of all time and became the worst example of a salesman I have ever seen in my life, and the company itself was very unprofessional, unkind and overall uninterested in us as customers Don’t trust the good reviews, they are not legitimate, check allagents reviews as they reflect the situation in a vastly more accurate way... Read more
Tenant
21st Aug 2019 (5 years ago)

M Aitken

5/5 Stars
Jonathan Pincott, Head of Lettings, is the 'go to' person for all things Lettings! ***FACT*** As a Landlady of three properties in Oxford, I always turn to Jonathan for his trusted advice. I consider him the Guru of Lettings as his wealth of experience, coupled with his ability to listen and understand the complexities around tenancy arrangements make for a service which is second to none. I would heartily recommend speaking to Jonathan Pincott for advice about letting your property or indeed about renting a home.... Read more
Landlord
19th Aug 2019 (5 years ago)

C Trevitt

5/5 Stars
Just completed a most satisfactory deal selling our house, with both Jonathan and Charlie doing the heavy lifting. Their experience and skilled approach to relationship management has ensured a very smooth and trouble free experience for us, as sellers. Not least, their shrewd approach to alleviating our uncertainties in what - as Aussies - we found to be a quite weird process was critical to timely success. Thank you both so much. Great effort, much appreciated. Highly recommended.... Read more
Seller
22nd Jul 2019 (5 years ago)

B Constantinides

5/5 Stars
My experience with Chancellor's of Headington has so far been very positive. Charlie arranged viewings and handled my offer submission swiftly and professionally.... Read more
Buyer
8th Jul 2019 (5 years ago)

G Irimia

5/5 Stars
We have just use Chancellors to find a property, they are all very nice, especially Oliver who took good care of us and accommodate our needs in viewing the properties we wanted. He is very well spoken and full of information. Very nice working with him. Recommended... Read more
6th Jul 2019 (5 years ago)

S brady

5/5 Stars
We used Chancellors and had the pleasure of working with Angela Lassani. She did a fantastic job, she was always supportive and happy to help us, every step of the way. We really appreciate everything Angela has done for us, we can’t thank her enough! Steve&Heather... Read more
17th Jun 2019 (5 years ago)

O Boyle

1/5 Stars
The guy who had the viewing with us was rude, biased and racist. Worst experience ever.... Read more
25th May 2019 (5 years ago)

F kh

1/5 Stars
Worst experience ever We rented the property after 8 months we received notice, we have told them we want long term but they said land lord wants to sell the house ok then some people show by the door threatening us to leave the house then we went to local branch proper rubbish they tried to kick my sister out and talked to her in a very rude and unpolite way ......my dad is disable and instead of helping us they treat us like that....Shame shame Teach your staff some manners... Read more
Tenant
17th May 2019 (5 years ago)

C Lowe

5/5 Stars
Angela provided a great service in keeping me informed with everything through my recent sale. I would happily recommend Chancellors to people looking to sell or buy property.... Read more
Seller
28th Feb 2019 (5 years ago)

C Benton

5/5 Stars
The service was really professional and made my life so easy. Angela Lessani was particularly helpful and explained every step along the way. I was selling my house from overseas and it was great to know that I could trust them to manage it for me!... Read more
Seller
22nd Feb 2019 (5 years ago)

A Cerutti

5/5 Stars
We recently bought a house through Chancellors using Angela Lessani and they where great. She made sure it happened quickly and with out hassel.... Read more
Buyer
21st Feb 2019 (5 years ago)

R Cherry

5/5 Stars
Excellent service from staff... Read more
20th Feb 2019 (5 years ago)

N Curnick-Orrin

5/5 Stars
We recently sold a house through Chancellors in Headington and they were great. Angela Lessani in particular saw us through the process over the months and offered us good advice and support. She managed the viewings and kept us informed. Her approach was friendly, knowledgeable and honest. They said they would find a buyer, and they delivered! Thank you!... Read more
Seller
17th Nov 2018 (6 years ago)

K Preston

5/5 Stars
We have recently sold and purchased a house through Chancellors. Our main contact from the start was Charlie. We first enquired about a house that we was looking to buy. I had a call from Charlie and a viewing was booked for a few days later. Charlie was brilliant at communicating with us and met us with a smile a few days later at our potential new home. Upon arriving Charlie was very informative about the house we were viewing and was very friendly and chatty but professional. He showed us around and gave us as much info as he could regarding the property. We went back and viewed again a week later and put in an offer which to our delight was excepted. Charlie, also helped greatly with the sale of our home, so much so it was sold within 48 hrs of being on the market!! He has been at the end of the phone or email when we have needed him and responded in a very timely manner, extremely helpful and nothing has ever been to much trouble. Thank you for all your help Charlie and to all at Chancellors. The Prestons... Read more
Seller
6th Nov 2018 (6 years ago)

J Hepburn

1/5 Stars
Totally dissatisfied over priced money grabbing .never would I sell rent or buy through this company... Read more
11th Oct 2018 (6 years ago)

P Partridge

5/5 Stars
After suffering the loss of a parent, I had the difficult task, of selling the family home of more than 50 years. As you can imagine, an emotional time. After having a number of estate agents view the property, I met Angela from Chancellors and on first impressions felt, that she was the right person to handle the sale. After a conversation with my sisters, we outlined a number of restrictions, that made Angela's job very difficult. All the way through the sale, including a couple of last minute collapses, right through finding the perfect buyers, who ticked all our requests. It wasn't easy, but we were very well supported throughout. Once again thank you Angela and the team.... Read more
Seller
2nd Oct 2018 (6 years ago)

C Jin

5/5 Stars
Charlie at the team in Chancellors has been particularly excellent. Helpful and instils confidence in buying and selling of your property. Offered excellent advice and always had the time to manage our needs. He is a real asset to the team at chancellors.... Read more
Seller
11th Sep 2018 (6 years ago)

A Ivanovic

1/5 Stars
My husband and I have rented a place through Chancellors in Headington. Since the very beggining we have had issues with poor and communication with the agents who were very slow to respond and didn't have one single point of contact. Finally after we moved out from the appartment we had the same experience, slow and unclear communication. 2 weeks after the inventory check was done we are still awaiting for our deposit, despite the fact that everything was ok with the appartment. The problem is that landlady is waiting for the money from Chancellors for a few additional days that we stayed. ( that was immediately paid from our side though)!!! Again, poor management of the landlord relationship not to mention bad client relationship and experience! This information came after several emails from our side urging them to give us an answer and explain our rights in this whole process. I am already telling all my friends this story and recommending not to go with this agency. I've never seen in my life, such an unprofessional behavior towards clients. Things are conplecomp different with our new agency, so it's not a matter of "this is rge way things are"... Read more
Tenant
29th Aug 2018 (6 years ago)

M Turmezei

5/5 Stars
The sale process was complicated but no fault of Chancellors. We were impressed by the team and especially Areza who was knowledgeable and extremely enthusiastic. We are very happy at our new home... Read more
Seller
22nd Aug 2018 (6 years ago)

N Barclay

5/5 Stars
We recently purchased a house through Chancellors in Headington and couldn’t have asked for a better agent and agency to work with. Angela Lessani in particular saw us through the process over the months and offered us exceptional advice and support. She was always available to take our calls and answer questions, as well as arranging last minute viewings. Her approach was friendly, knowledgeable and honest. I felt confident every step of the way that Chancellors would be able to find us a home that would suit our needs, and they delivered! Thank you!... Read more
Buyer
22nd Aug 2018 (6 years ago)

S Vazhakunnath

5/5 Stars
Chancellors headington estates-the most honest real estate agency you will deal with. We were dealt by Wasim Afsar and we would 100% recommend Wasim and the services that he provides and now we've had such an easy ride of buying we will certainly be back to use his services again some day. He made us feel totally at ease and gave us regular updates throughout the whole process which really took the pressure off of such a stressful process. He has been reliable,prompt and trustworthy throughout. It’s been a pleasure dealing with you and we wish you well in your profession for many years to come. Many thanks . Best wishes Santhosh&Sonia... Read more
Buyer
21st Aug 2018 (6 years ago)

R woolford

1/5 Stars
Rang and spoke to an agent regarding a light commercial unit to rent in northmoor.was told I would be called back. No call. sent an email and again no response.think I'll just drive to the property myself and enquire about it.... Read more
28th Jul 2018 (6 years ago)

R Hamilton-Jones

5/5 Stars
Angela Lessani at Chancellors, Headington is an exceptionally good estate agent. Her professional approach combined knowledge of the market with an understanding of how to progress at every stage most effectively.... Read more
25th Jun 2018 (6 years ago)

A James

1/5 Stars
Have contacted this company multiple times regarding a commercial property they have advertised to let in Caversham. I have never received a response from an agent, only a secretary with the assurance an agent would call. Same again from their online chat function. Landlords should go elsewhere as this is no way to do business.... Read more
Landlord
20th Jun 2018 (6 years ago)

C McNicoll

5/5 Stars
We just bought a house through Chancellors, Headington, and we were really impressed with the service they offered. They were readily available to answer questions and liaise with our seller and we're always on hand to help. We were particularly appreciative of all the help from Jared and Jonathan.... Read more
Buyer
8th Jun 2018 (6 years ago)

S Yuh

5/5 Stars
On behalf of my friend Ms Lu - the service provided by Areza Pari-Nejad was fantanstic and this has led to her purchase of her ideal property. Thank you Areza!... Read more
Buyer
17th May 2018 (6 years ago)

L Vinten

5/5 Stars
Our agent was Faisal and from the get go he was more than helpful to us. He is extremely polite, down to earth and supportive. I believe Faisal is fairly new to the business, however, he is very knowledgable and was extremely helpful in finding us our first flat. Even out of office hours Faisal communicated fully with us and supported us through each and every process. As well as being professional Faisal was not at all intimidating; as we found other places could be. We are a very young couple so most places appeared judgemental towards us but Faisal had no preconceptions whatsoever. He was very genuine towards us - and would always give us a message before ringing us if he wanted to speak to us. We felt this was very respectful (we found some places have a reputation of bombarding us with calls and trying to show us places out of budget - this was never the case with Faisal and the team. We tried many other estate agents and they just didn’t quite find us anything that met our needs - Faisal on the other hand went out of his way to find us suitable properties which were exactly what we were looking for. Even when Faisal wasn’t in the office, all of his colleagues we’re helpful and friendly to us. Most of the time you can walk through the door and someone is available and willing to help you. We are still in contact with Faisal regularly with questions and just general chat too. We highly recommend Chancellors - especially the Headington branch. All the best of luck to Faisal in his career - we really appreciate everything he’s done for us :)... Read more
6th May 2018 (6 years ago)

H Najib

5/5 Stars
Chancellors in Headington provided me with excellent service from day 1. Even though they did not have the property I went for their service was amazing. Providing trustworthy and professional advice. Wasim in particular went above and beyond trying to find the right property for me. Doing viewings on his day off to accommodate my work schedule. If you're looking for a trustworthy agency in Headington look no further. Truly exceptional.... Read more
4th Jan 2018 (7 years ago)

M Wright

5/5 Stars
When I first considered placing my property on the market I was advised to try an Estate Agent which markets many properties in North Oxford and the Cotswolds. The Agent who came to visit the house ( a 2 bed 4 reception detached house in Heading Quarry) was not encouraging, rather dismissive, and suggested marketing it at a figure well below its valuation five years ago! I was not happy with this approach and invited Chancellors to look at it. When Angela Lessani arrived her attitude was entirely different; it was positive and encouraging and I knew I had got the right person to present the property to potential buyers. From that moment on she dwelt on the positive qualities of the house and succeeded in attracting a number of viewers. I have now sold the house & been deeply impressed by Angela's attitude throughout; always supportive & generous with sensible and practical advice and maintaining her belief in the property and its future. Many thanks Angela for your encouragement which has seen me through an experience which is stressful and can at times seem overwhelming. Well done.... Read more
Seller
4th Jan 2018 (7 years ago)

G withenshaw

1/5 Stars
Please don't use these guys unless you enjoy poor service. this is an honest review, Its just briefly what I suffered with 1.Take one office and fill It full of children. 2. Give them access to your most valued asset. 3. let them over price it. 4. let them show many, many people into your one bed flat who are looking for something completely different? hence no offers. 5. Near expect them to reply to your phone calls, they don't and wont pass your message on to each other. hmm I wonder why? 6. When you do except the now lower offer, its time to enjoy the Bracknell head branch experience. here they do their best to forget who you are or email the sale note to the wrong solicitor 4 time in a row costing me 3 weeks of delays. magic. 7. You will love the Brachnell experience, nothing like personal service with up 80 clients per person dealing with your very stressful solicitor details when they can be bothered. 8. If your very lucky your buyer will use their recommended solicitor who only looks at your case each Friday. lovely time saving tip. plus he has no holiday cover when he's off. Im told snail racing is quicker. 9. Giggle to yourself when their financial adviser you have to see offer you a mortgage you all ready found but with out his £500 added on top. because he believe he is quick than the banks at getting a mortgage. I had my mortgage agreed with my bank in under two days, and no advisor fee. strange that? 10. Its all falls apart. might have some thing to do with my buyer solicitor they advised him to use. strange that? 11. Except a new offer on you house then to find out the next day that the buyer who agreed was temped to buy a bigger house when chancellor child found out how much more they could afford to spend. looking for commission possibly. 12. And I leave the best for last, they don't know anything about you property when they show clients around. do your home work kids and stop playing on your phones. my agent thank me when I was home because I knew so much about my property. 13. one agent didn't even open the curtains while showing clients around. would you trust your valued asset to kids. I don't think I would - I change estate agent and sold my property with a lot of help from my new agent who also dealt with all the solicitor affair in office. not miles away in Bracknell.... Read more
Seller
4th Jan 2018 (7 years ago)

M Ossuetta

5/5 Stars
Impressive customer service and turnaround. Very cosy property. Faisal Feroze was professional and efficient.... Read more
10th Nov 2017 (7 years ago)

C Harper

5/5 Stars
Faisal Feroze of Chancellors was very helpful in helping us find our new place.... Read more
26th Oct 2017 (7 years ago)

E T

5/5 Stars
Fast and professional services. Olivia did a great job.... Read more
21st Oct 2017 (7 years ago)

J Z

5/5 Stars
Wasim Afsar provided excellent advice and friendly service in our recent purchase from Chancellors Headington branch. Much appreciated and would highly recommend.... Read more
Buyer
19th Oct 2017 (7 years ago)

A Maynard

1/5 Stars
Very nice when selling the property. Very poor service after that. They breached the contract in multiple areas and simply ignored us when we pointed that out. Contacting the landlord for absolutely anything had to go through them and took literally weeks. And the worst part was when the landlord simply refused to return any of the deposit at the end of tenancy for no reason, they were absolutely no help at all. We only got our deposit back after going through the dispute service, which took a full 12 weeks. They are still letting out the same property under the same landlord, so next years tenants will get shafted as well no doubt. Cannot possibly recommend such an unprofessional company and I'm amazed how many positive reviews they have here on Google - that is definitely not their word-of-mouth reputation.... Read more
Tenant
16th Oct 2017 (7 years ago)

N Har

5/5 Stars
Olivia is brillaint at communication and very quick at responding.... Read more
16th Oct 2017 (7 years ago)

S Lingam

5/5 Stars
Had a great experience with Chancellors. I mainly dealt with Olivia and Amelia. Both were incredibly helpful and dealt with things very efficiently. Would recommend them for sure.... Read more
16th Oct 2017 (7 years ago)

J Davison-Fischer

5/5 Stars
Chancellors has a lot of good homes on file and Angela Lessani helped us view many. She spent a lot of time working out our needs and we bought our house with her in the end. I can thoroughly recommend buying from Angela.... Read more
Buyer
6th Oct 2017 (7 years ago)

C Gillick

5/5 Stars
Thank you to Angela Lessani for the fantastic job she did in selling our property in an amazing short time scale, first class service from Chancellors... Read more
Seller
6th Oct 2017 (7 years ago)

H Cowen

5/5 Stars
The Chancellors office in Headington sold our house recently and we were really impressed. They were unfailingly polite, very efficient, kept us informed throughout the process and were enthusiastic to help sell our house. What more could you ask for from an estate agent. Special thanks should go to Jonathan Seabert who gave us good and accurate advice and kept the whole process on track even when we had a couple of the usual problems. Thank you, guys!... Read more
Seller
30th Sep 2017 (7 years ago)

J Manners

5/5 Stars
Jonathan Seabert at Chancellors in Headington is very knowledgable and provides helpful advice and good service. Would highly recommend.... Read more
28th Sep 2017 (7 years ago)

D Logan

5/5 Stars
I would highly recommend Jon at Chancellors. We received very honest and professional advice from him. Nothing was ever too much trouble. He went above and beyond our expectations. I would highly recommend buying AND selling with him :) Thank you Jon!... Read more
Seller
28th Sep 2017 (7 years ago)

H Thomas

2/5 Stars
Very poor experience as renter. Repeated flaws in contracts and unnecessary delays of multiple days in answering emails.... Read more
Tenant
23rd Sep 2017 (7 years ago)

M dolan

5/5 Stars
Zamir has been fantastic in helping with my search for a flat in Oxford. He is friendly and helpful, listening carefully to my requirements and preferences to ensure that he is able to find suitable properties. His approach is spot on ensuring that I neither felt under pressure nor ignored.Top work Zamir and keep it up!... Read more
14th Sep 2017 (7 years ago)

O Roberts

1/5 Stars
Terrible communication, never replied to my multiple emails. The only emails i've recieved from them are ones asking for more money as they lie about not recieving payments (even though I have proof of payments). Strongly recommend students go through another agency as Chancellors try to take advantage of first time buyers (like myself). Very poor service.... Read more
Buyer
5th Sep 2017 (7 years ago)

R Manzoor

5/5 Stars
I am very happy with the service that I received from Chancellors and especially Zamir, we brought a property from Chancellors and we received an A+ service from Zamir, he was professional and made the whole process very pleasant. Very pleased with the service we received and hopefully we will be using Chancellors again the further. Thank you Zamir, keep up the good work.... Read more
Buyer
1st Sep 2017 (7 years ago)

R Feeley

4/5 Stars
Chanellors : the whole experience with this team were great, I like to thank Ben Lewington for the service and advice he gave us.... Read more
27th Aug 2017 (7 years ago)

P bursi

5/5 Stars
We bought and sold two properties with chancellors headington with the help of Jonathan Seabert and I will recommend his service to anyone.Everything went smoothly everytime.Many thanks also to his amazing team.Pam... Read more
Seller
24th Aug 2017 (7 years ago)

R Allen

5/5 Stars
Zamir Wheeler couldn't have been more helpful with my purchase. From the initial viewing through to arranging help with finance, keeping in regular contact and chasing up vendor where needed. He's really helped move things forward.... Read more
Buyer
21st Aug 2017 (7 years ago)

R Gupta

4/5 Stars
The team were excellent and very efficient. I have used them twice and would do again... Read more
18th Aug 2017 (7 years ago)

A King

5/5 Stars
Ben Lewington and his team were very helpful when I recently purchased a flat from the Headington branch. Ben in particular was always extremely prompt in communication and provided an excellent contact point.... Read more
Buyer
18th Aug 2017 (7 years ago)

A Chowdhary

5/5 Stars
I bought my house with help of Ben Lewington of Headington Branch. He was very helpful and punctual. He is professional and yet unassuming. During negotiations, he always came back with reply immediately and I am very satisfied with his services. I will definitely recommend him.... Read more
Buyer
17th Aug 2017 (7 years ago)

P Winder

4/5 Stars
It took quite a while to find someone to rent my rather quirky office space but once the right candidate came along the service and support from Rachel Smith to get the deal done was terrific.... Read more
Landlord
15th Aug 2017 (7 years ago)

C Smith

5/5 Stars
Excellent service from Zamir Wheeler in helping us buy our new home in Wheatley. Chancellors are clearly a trusted local agent. We were given the inside track to view two highly desirable properties (including the one we ended up purchasing) before they went online. Recommended.... Read more
Buyer
1st Aug 2017 (7 years ago)

H Baker

5/5 Stars
Five stars for Angela Lessani at Chancellors Headington, for being the only person I would recommend for selling a home in Oxford. Angela's good advise on presenting our property, determination to find us a buyer, and always following up and quickly responding to my many queries, makes her a true professional. We were delighted she sold our home when other agents made such little effort.... Read more
Seller
21st Jul 2017 (7 years ago)

S dodgson

5/5 Stars
great service, enthusiasm and dedication from Rachel and the team here.... Read more
13th Jul 2017 (7 years ago)

Jake

5/5 Stars
Rachel from the Commercial team really has made a good impression from the get go. We decided to use Chancellors to market our serviced offices and have not been disappointed with the results. Rachel has gone above and beyond to find good quality and relevant tenants for us and as such would definitely recommend her and her team to anyone looking to let a commercial space.... Read more
Landlord
13th Jul 2017 (7 years ago)

S Greenland

5/5 Stars
Wasim was first-class from start to finish. Out of the numerous agents that I am registered with, Wasim was one of the very few who kept in touch regularly and actively helped me find a property to buy rather than waiting for me to contact them via Rightmove. A great service and much appreciated.... Read more
Buyer
13th Jul 2017 (7 years ago)

K Ritson

5/5 Stars
We are currently selling our business through chancellors commercial,we had no real leads or decent viewings for quite a time until a lady phoned one day and introduced her self as Rachel and told me she was going to be taking over the sale for me, we had a good chat that day,and from that day we have had lots of actually interested people round to view the business, and Rachel has been very on the ball communication wise for viewings etc and I'm pleased to say we are now under offer and hoping to complete in the next few weeks.We Would defiantly recommend chancellors commercial and especially Rachel to take care of your business sale.... Read more
Seller
12th Jul 2017 (7 years ago)

D Den

5/5 Stars
I'm selling my business and have had really good service from staff at Chancellors. Rachel has always been very positive and helpful. She is easy to get in touch with, always calls when she has promised to do so and deals with things in a very professional and friendly manner. I've had lots of viewings through Chancellors and Rachel discusses each with me beforehand to ensure relevance and avoid time wasting. I'm happy to recommend Chancellors Business Sales service to anyone else considering selling a commercial property.... Read more
Seller
11th Jul 2017 (7 years ago)

R synge

5/5 Stars
Thanks to Rachel, all our small business units have been sold or rented prior to completion. Great effort and top customer service. Highly recommended.... Read more
11th Jul 2017 (7 years ago)

R Harrison

5/5 Stars
Excellent service. Callum Graham (Headington branch) could not have been more efficient, helpful and friendly. I couldn't recommend Chancellors/Callum more highly! Thank you for finding us such a fabulous flat despite our rather fussy requirements and short notice.... Read more
Tenant
10th Jul 2017 (7 years ago)

L Jiang

5/5 Stars
We bought our property through Chancellors, Zamir has been very responsive and helpful in liaising between ourselves and the vendors and pushing things forward quickly. Would recommend.... Read more
Buyer
7th Jul 2017 (7 years ago)

D France

5/5 Stars
We bought and sold a property through Chancellors as a property development. The whole process was managed by Jonathon Seabert and despite a number of challenges, we could rely on Chancellors to do there upmost in all circumstances. Initially they were a very useful sounding board for our concept design, they were also great at chasing along issues with the chain and solicitors and ultimately closing completion. Very happy customers... Read more
Seller
5th Jul 2017 (7 years ago)

M Hinnells

5/5 Stars
Ive bought through Chancellors before, but buying an unusual construction, which is an HMO, into a company structure is about as difficult as it comes. Angela Lessani was fantastic. She kept the whole process moving quickly and found me a mortgage broker who could do it, a builder who was excellent, and kept both myself and the vendor informed and happy throughout - even when the HMO license ran out partway through the sale process and solicitors were less than efficient, Angela kept it going!... Read more
Buyer
3rd Jul 2017 (7 years ago)

K Lovegrove

5/5 Stars
Chancellors were extremely helpful in helping us navigate the process of buying a house. Zamir Wheeler made the experience really pleasant and fun. He was very good at keeping in touch and worked hard to help us negotiate with a seller.... Read more
Buyer
27th Jun 2017 (7 years ago)

J Dow

5/5 Stars
My partner and I were looking to move to Headington, but were struggling to get our heads around the area. Our agent Callum gave us fantastic customer service, and was highly knowledgeable, efficient yet down to earth and approachable. He went out of his way to make our relocation to Oxford as easy as possible, from keeping in touch regularly, rearranging his diary to suit us, driving us from house to house, and putting our mind at ease. At a branch level, the process to sign the contract was slow at points, but all our questions were answered clearly and patiently. Overall, we would thoroughly recommmend them, and we are very glad it was Callum that picked up the phone that first time we rang Chancellors Headington Branch.... Read more
19th Jun 2017 (7 years ago)

C Saunders

5/5 Stars
We used many estate agents in our property search and Callum at chancellors was the most approachable and friendly agent that we met. He was quick to respond via email/phone and clearly explained each step in the renting process, highly recommended!... Read more
Tenant
19th Jun 2017 (7 years ago)

S Samarasinghe

4/5 Stars
friendly service.... Read more
14th Jun 2017 (7 years ago)

A Parkinson

5/5 Stars
Was looking for property to rent in the Oxford area. We had an agent called Callum Graham who was absolutely brilliant. Very hard working and constantly going above and beyond to find the ideal property for us. He managed to accommodate all our requests and found us a suitable property in short timing!... Read more
Tenant
14th Jun 2017 (7 years ago)

K Kaplan

1/5 Stars
Horrible experience ! Booked in a viewing 4 days in advance and even called to confirm an hour and half prior to the viewing. One of the members of staff confirmed confidently that the viewing is still on. At the time of the viewing no one showed up, so we called again, this time the same agent could not find the booking as apparently it was not placed in the system, yet he had no problem confirming the same booking earlier. No apology, nor an effort to fix the problem as "everyone has left the office already". When I asked to speak to another member of staff that I could hear in the background, my request was ignored until it was too late as everyone had left. They charge high agent fees yet they can't even show up for a viewing. Firstly the agent tried to deny that he confirmed the booking but then he was reminded that the calls are recorded. Horrible customer service.... Read more
5th Jun 2017 (7 years ago)

G Yeates

5/5 Stars
We had a great experience buying a house through Chancellors in Headington. Ben Lewington was extremely efficient, and he went out of his way to suggest suitable interesting properties. As we were moving from 100 miles away he was very considerate and nothing was too much trouble - he even measured some windows for us so we could order curtains in advance!... Read more
Buyer
5th Mar 2017 (7 years ago)

P Lawlor

5/5 Stars
I had a number of properties to sell in Oxford, and spoke to a few different agents. Initially, I gave the job not to Chancellors, but to another agent. But Angela is an extraordinarily persistent person: she kept in touch to periodically ask how it was going. This persistence impressed me, and so, after a few months of many viewings, but no offers, I finally gave Chancellors the job. Interestingly, the number of viewings dropped. But, an offer came in almost immediately, then another, then another. It seems to me that Chancellors must operate an excellent filter system; keeping time wasters away. Within a very short period, they managed to sell all the properties.... Read more
Seller
4th Mar 2017 (7 years ago)

orchidhut

1/5 Stars
Completely unacceptable and negligent level of customer service was afforded to us upon providing our administration fee. Enquiries are often me with belligerent responses which place the burden of responsibility entirely on the customer which renders their role in the process to being completely pointless. Should never have given them a penny.... Read more
3rd Jan 2017 (8 years ago)

A Feizpour

1/5 Stars
we had a smooth rental process and stay with this agency but the problems started the day we moved out, they held on to the deposit for nearly 4 months with ridiculously slow response time and they made a very large claim against our deposit in accordance with whatever the landlord decided to do (well, the landlord is their real costumer after all, not the tenant) and regardless of us meeting all the requirements bound by the contact, we fought back for a while but eventually gave up as it wasn't worth our time.... Read more
Tenant
23rd Nov 2016 (8 years ago)

S Karki

5/5 Stars
I am basing the 5 star rating on Ciara Flaherty's services. She was excellent from start to finish, helping us find a house, supporting us throughout the process, and making sure that the purchase was completed properly. This was a complicated transaction because of some extenuating circumstances related to the house, but Ciara went above and beyond to make sure that the sale took place in the best possible way. A note to other potential buyers working with Chancellors', DO NOT use their "in-house" mortgage and solicitors services! I switched my mortgage advisor mid-way through the process, but made the mistake of staying with their Conveyancing team/Solicitors, and I regret it immensely. They were extremely slow or outright unresponsive to emails, which led to significant unnecessary delays. Once again, Ciara stepped up to liaise with the solicitors to get things done, but it was a cumbersome process, as I would have expected the solicitors to both communicate well and to speed up the process. As such, while I recommend Chancellors for properties, I would strongly advise against using their support teams.... Read more
Buyer
21st Oct 2016 (8 years ago)

P Bullman

5/5 Stars
I recently rented a property through Chancellors in Headington. The agent who dealt with our request; Conor Taylor made the entire process such an easy one. He went out of his way to help find the perfect property. He gave consistently good advice on renting and was always available to deal with any questions. From start to finish this was professionally managed. Couldn't be happier with the service. Would definitely recommend.... Read more
Tenant
17th Oct 2016 (8 years ago)

E W

5/5 Stars
I am very pleased to have just moved in to a lovely property let by Chancellors. The move was facilitated by Conor Taylor who was very helpful from the offset, including working late one night to ensure the paperwork went through on time and being very communicative via email. The whole experience has been both pleasant and easy and I would highly recommend both Chancellor's and Conor Taylor to anybody looking to rent a property.... Read more
Tenant
30th Sep 2016 (8 years ago)

T Silva

5/5 Stars
Since the beginning I had a great experience with Chancellors! My husband and I found a great place and we received an incredible support from everyone. I am specially greateful to Conor Taylor for replying emails so promptly and phone calls. Thanks to him we found a lovely place! Jamie Marla was the best in speeding up the process, giving correct information and helping out as much as possible all the time (emails, phone calls and calming us down). Jonathan Pincott was generous and supportive in resolving the last issues, so we could finally move. Thanks everyone!... Read more
7th Sep 2016 (8 years ago)

J spyer

5/5 Stars
I have just let a flat through Chancellors Headington office. During the time between looking for options and finally signing the tenancy agreement, I spoke to their representatives many times, both in person, by email and over the phone. I have always been treated with attention and politeness. The letting process takes a while, especially to foreign nationals that are not familiar with UK laws and procedures. We received the needed information to finish and submit the paper work and documents. Conor Taylor assisted diligently in finding a place I liked. Jamie Marla helped us go through the bureaucracy and answered our many calls with interest and attention. At the very end of the process, there was a last minute difficulty on a Saturday afternoon and Jonathan Pincott stepped in and helped finding a solution to it. I always pay attention to good client service and I think this kind of attention defines what good client service is: to show empathy for a client and do more than what is expected. At the end, I found a good flat on the budget I was looking for and was able to move reasonably quickly.... Read more
Landlord
7th Sep 2016 (8 years ago)

L Simmons

5/5 Stars
Katherine was lovely to work with. Promptly responding to emails and her knowledge of the area was much appreciated when someone is coming to Headington from out of town. Great experience overall. Thank you!... Read more
13th Aug 2016 (8 years ago)

J Patzschke

5/5 Stars
I had the pleasure to be in contact with the agent Conor Taylor. He's been a great help and available 24/7 even outside office hours! Competent, nice and very professional. Wouldn't have a house if it wasn't for him who managed to help me find a pick a house, and get everything through in less than two weeks. I strongly recommend chancellors, and Conor as an agent specifically. Coulnd't have gone any better... Read more
Buyer
8th Jul 2016 (8 years ago)

L Michiels

5/5 Stars
My experience with Chancellors Headington has been very positive thanks to the professional, friendly and dedicated attitude of Benjamin Lewington. I recommend him to anybody who is looking for a new home in this area. Liduine Michiels... Read more
21st Jun 2016 (8 years ago)

P Szymanski

5/5 Stars
The customer service at your agency was on a high level. Many thanks to Katherine Yates, which really helped us with looking for the property. I can truly recommend her if you want to find a proper house for you family etc. Many thanks, Chancellors. Pawel... Read more
9th Jun 2016 (8 years ago)

vkounnis

5/5 Stars
The team was very helpful, polite and professional - special credits to Katherine Yates and Nathan Tan. Properties viewed were in an excellent state and prices very competitive. Highly recommended... Read more
12th May 2016 (8 years ago)

D Cox

5/5 Stars
Katherine, Declan & Jonathan have been very helpful throughout the lettings process - I would certainly recommend their services.... Read more
Landlord
30th Apr 2016 (8 years ago)

S Nazir

5/5 Stars
I went to Chancellors in Headington in some trouble. We had already exchanged on our purchase and were getting desperate to sell. Jonathan Seabert and his team - Zamir Wheeler in particular - worked tirelessly to achieve the sale. I have to say they provided excellent service. Jonathan's team worked hard to bring potential buyers to view the property and when an offer was made, Zamir continued to work extremely hard to further the sale - even after he left the firm. Zamir kept us fully updated until exchange - after which Jonathan and Shannon were in constant contact with the other agents and solicitors in the chain to progress and sort out any outstanding issues. I would definitely recommend them to anyone wishing to sell their home in Headington.... Read more
Seller
26th Apr 2016 (8 years ago)

M Bertagnolli

5/5 Stars
I would like to thank Katherine Yates for her kind attention and help while searching for properties in Oxford. We really appreciated her work. She was really engaged in finding an ideal property for us and showed some very good options. I hope we won't need to look for another property in the future, but if we do so, we will certainly contact her. I will also recommend her for future friends or colleagues arriving in Oxford.... Read more
19th Apr 2016 (8 years ago)

C Hoppe

4/5 Stars
My husband and I had a great experience with Chancellors. Katherine was very helpful on short notice to help us find a place to let in Oxford! Friendly and knowledgeable!... Read more
Tenant
13th Apr 2016 (8 years ago)

E Macfarlane

4/5 Stars
Katherine was very helpful and good at explaining things we were unsure about.... Read more
12th Apr 2016 (8 years ago)

A Parlikar

4/5 Stars
This is my first time in the UK. Searching for houses would not have been easy if it was not for the Chancellors. I had a lot of support from Katherine, who actually escorted me to one of the houses for a viewing. I really appreciated this helping gesture of her's. Finding houses simultaneously as you work is a difficult task, but chancellors adjusted their viewing timings to make sure they would suite me and in doing so, they had to work out of their stipulated work hours. I am thankful to Chancellors and adore their hard working employees like Katherine. All the best.... Read more
7th Apr 2016 (8 years ago)

L Cohadari

5/5 Stars
Katherine Yates helped me and my cousin to get the house every step of the way. She is very helpful and got big experience in letting and very organised. She kept us updated at all times. She is a perfect example how the letting agents should be. Thank you again????... Read more
Landlord
7th Apr 2016 (8 years ago)

J Thomas

5/5 Stars
We have just received first class service from the team at Chancellors, and can highly recommend them to anyone wanting to sell in the area. From day 1, James and Ollie have been efficient, polite, helpful and honest with us. Their marketing strategy worked perfectly and our house was sold within 2 weeks of going on the market. They, along with Sebina kept on top of the sale at every stage, keeping us in the loop and liaising with both sets of solicitors, as well as the buyer. We can honestly say we have had a very stress free sale thanks to them. Well and truly earned their money. Couldn't recommend them more highly.... Read more
Seller
1st Apr 2016 (8 years ago)

K B

1/5 Stars
The lady who showed me the property was good, but the way the organisation works they act a bit immaturely about the visa/immigration rules, sometimes can be a bit pedantic.The completely in favour of the landlord and disregards all tenant interests.... Read more
Tenant
10th Mar 2016 (8 years ago)

T Phillips

1/5 Stars
This branch of Chancellors has provided a SHAMEFUL service to us (group of students) and I recommend that students and landlords alike steer clear of this branch. We have contacted Chancellor's seeking to arrange visits to a number of properties - we have been consistently told that they will call us back yet they never do. The inference must be that they are uninterested in successfully securing tenants for their landlords and that they have little concern for the quality of customer service which they provide to would-be tenants. Given the £160 administration fee per tenant this level of service is particularly unacceptable.... Read more
Tenant
12th Feb 2016 (9 years ago)

H Homealone

5/5 Stars
Chancellors helped me to buy an investment property in November. During the refurbishment of the flat Declan organised an Open House viewing so that when the work was complete we could have a tenancy agreement in place straight away. This generated a lot of interest and several potential tenants attended. This resulted in us having 3 viable offers from which to choose, one for more than the asking price/rent. Our new tenants moved in a few days later on completion of checks etc. Communication was excellent throughout and Declan made sure that we were kept in the loop at all times. We could not have turned it round any quicker if we tried. Well done Declan and all the team at Chancellors for an excellent job!... Read more
Landlord
4th Feb 2016 (9 years ago)

T Lecluyse

5/5 Stars
Thank you! I was assisted by Brendan Brown in my property search. He was extremely helpful and professional and he knew exactly the type of apartment I was looking for. I would certainly recommend him to anybody looking for a house or app in the Oxford area.... Read more
20th Jan 2016 (9 years ago)

R Mills

5/5 Stars
Today we completed the purchase of a flat in Headington. Zamir at Chancellors has been great, from the initial viewings and arranging the deal, through to the final exchange & completion stage. Always helpful and efficient. The lettings team at Chancellors have also been very attentive, andIwoudl recommend them for Sales or Lettings... Read more
Buyer
17th Dec 2015 (9 years ago)

B Fernández

5/5 Stars
I didn't have a very good experience with letting agencies before. But I'm pleased to say that the service provided to me by Declan Hartigan has been outstanding. If you need to rent a house or flat within the Headington area and you need support, Declan is your man. Go to Chancellors Headington and ask for him. I have been worried for long time, thinking about to get the perfect house for me and my girlfriend, but from the first time I met Declan, everything was much easier. He is a very good profesional, with a good knowledge of the market, very helpful and an easy going person, which I think is key when you are dealing with customers. He was very kind at all times, showing me houses around the area and giving me a very good and honest advise, matching my requirements. I took his advise into account and now we are very happy. Thanks to Chancellors and especially Declan for our new home.... Read more
Tenant
5th Dec 2015 (9 years ago)

SnipeDownV1

5/5 Stars
We had a very positive experience with Chancellors. Zamir Wheeler, was very friendly and helpful and always got back to us quickly, in response to any queries. Many Thanks for all your help.... Read more
17th Nov 2015 (9 years ago)

W Finlay

5/5 Stars
Just like to give a big thanks to Jonathan and his team at the Headington branch - particularly James and Leo - for all their help and professionalism. I would have no hesitation about recommending Chancellors Headington to anyone thinking of selling their house. Thanks again guys.... Read more
Seller
16th Nov 2015 (9 years ago)

V NJENGA

5/5 Stars
I had been looking for a property from the beginning of the year( 2015). I called around and requested viewing on properties that we thought would be suitable with really no success. However it was not till we met Antony that we got a house. It was wonderful to get into a property in record time after the struggle we had been through. It's great to have someone take time to listen and help you with no prejudice whatsover. I am really thankful to Antony. He is a five star Gentleman. Thank you... Read more
Buyer
11th Nov 2015 (9 years ago)

R Miller

5/5 Stars
My friend and I were very pleased with the service that we received from Chancellors, we were looking for a 2 bed place, which Joel went the extra mile to help us find. He updated us with properties as soon as they came in, presented excellent communication, so that we were part of the first group of people viewing the properties. Even with challenging customers, he was able to answer all of our questions, and we found that we left the property knowing our decision and that Joel had our best interests at heart. We were are pleased to say that we are now settled in the perfect property that Joel found for us, even though he had some picky clients, I think you have to be, if you plan to stay long term in one place. Honestly we can’t thank Joel enough! We are very happy in our new place.... Read more
Tenant
10th Nov 2015 (9 years ago)

M Mikulcova

1/5 Stars
Too many people look after our contract due to this was very bad comunucation. No one did not know what has done other, never possible answer question, because they didnt know the facts. The Information were unsufficient.... Read more
6th Nov 2015 (9 years ago)

N Silvester

5/5 Stars
Ben was communicative and helpful through the whole process. Overall made the purchase of my flat as low stress as it is possible to be.... Read more
Buyer
21st Oct 2015 (9 years ago)

Q (Grippy)

5/5 Stars
When you arrive from a foreign country with no landmarks, struggling with deadlines to find an accommodation, being accompanied by a professional who really supports you during the whole process in your apartment research is very helpful. I was pleased to find this with Chancellors which was a valuable partner for me. I appreciate the service provided by Declan, who helped me a lot. He was a good listener and he took enough time to answer all my questions even after the deal was settled. He was always quick and efficient to find appropriate solutions to my needs. Now I am in my flat and I pretty happy with my choice and with my Chancellors experience. If I would have to do it again I would recommend to work with Declan. Many thanks! Quentin... Read more
Tenant
14th Oct 2015 (9 years ago)

S Brooks

5/5 Stars
My husband and I recently purchased a property through Chancellors, Headington, and the service was brilliant. Particular mention must be made to Oliver Heather who made the process run extremely smoothly from beginning to end. The service provided was 5*. Thank you Oliver and the team.... Read more
Buyer
23rd Sep 2015 (9 years ago)

A Richards

3/5 Stars
We found Ben to be professional, personable and efficient and very much enjoyed working with him . However, we think the business model of Chancellors leaves much to be desired!... Read more
18th Sep 2015 (9 years ago)

C Crisp

5/5 Stars
We have been dealing with Chancellors in Headington for the past six months, and have been extremely pleased with the service they offer. We were first looked after by a lettings agent, Nathan Tan, who found us a flat that matched our requirements exactly in less than two hours. While renting the flat, sales agent Ben Lewington took us on a number of viewings and, after we had found a property that we wanted to buy, guided us through the UK's very complex house purchasing process. Ben was consistently professional, personable and patient, and acted as a very effective go-between with a somewhat difficult vendor. I would recommend him personally, and Chancellors generally, to anyone who is moving to the Oxford area. Thanks guys!... Read more
Buyer
18th Sep 2015 (9 years ago)

C Walton

4/5 Stars
Very professional and efficient service from Chancellors. They kept us informed of the sale process of my mother's house on a regular basis and made the whole process relatively stress free. Jonathan Seabirt and Oliver Heather in particular were helpful. I would certainly recommend Chancellors... Read more
Seller
15th Sep 2015 (9 years ago)

D Hechanova

5/5 Stars
My husband and I were very pleased by the professionalism of the staff of Chancellors in Headington. I would like to specially mention Zamir Wheeler who helped us throughtout the process of buying our property. His easy to talk to,well mannered and hard working. His a best asset of your company. I am very happy to recommend Chancellors to my friends... I can't thank you enough for all the help, support and advice that you have given to us. We will be moving to our new home soon. Thanks to all of you and more power!... Read more
Buyer
14th Sep 2015 (9 years ago)

A day

5/5 Stars
We have found Chancellors and Zamir Wheeler in particular to be efficient, helpful and sympathetic during our property sale and purchase. He kept in regular contact and nothing was too much trouble even when he was busy dealing with other matters. Zamir is a credit to the company and offers a good service to his customers on behalf of the Headington branch of Chancellors Many thanks Gerald and Ann Day... Read more
Seller
11th Sep 2015 (9 years ago)

J Peña

5/5 Stars
We have just rented a house with this branch and they have been very helpful and let us find the right property. With the first interview and base on our preferences they offered us a very well suited list of alternatives, and when new offers get out in the market they updated it. Our contact with Chancellors was through Declan, he really understood the peculiarities for our case. I'm a visiting professor at University of Oxford, and our stay in UK was mainly funded by my home institution. This is a quite unusual situation, but he was very cooperative and help us to find the mechanisms to formalise the agreement. We are very happy with the professionalism of the office at Headington and I would like to particularly mention the good work Declan did. He called us when the current house we have was available telling "I've got something perfect for you".... Read more
Tenant
24th Aug 2015 (9 years ago)

A EJ

5/5 Stars
We were delighted with the service! On two separate occasions we worked with James Godfrey who was extremely professional. We would certainly recommend him and the branch to anyone.... Read more
22nd Aug 2015 (9 years ago)

N Conrad

5/5 Stars
Very supportive estate agents.... Read more
21st Aug 2015 (9 years ago)

J Morrison

4/5 Stars
Relocating is never fun. But Declan, et al, at Chancellors made the process about as painless as they could do. In particular, they went out of their way to accommodate our difficult (multi-country) relocating plans. There were some hiccups along the way, which is to be expected. But the staff at Chancellors were highly responsive and always sorted things out as quickly as they could. I don't look forward to the next relocation; but I would certainly use them again in the future. Thank you!... Read more
19th Aug 2015 (9 years ago)

G Reilly

5/5 Stars
Moving to Oxford from London to start a new job was made so much more pleasant by Chancellors who helped me find a new place to live. From the moment I walked in the door in Headington I was greeted by Jake, a very friendly and approachable guy who dealt personally with my search from start to finish, drove us to view the property and was very efficient in organising meetings with the landlord, forms to be filled out etc. Great service on a personal level, would highly recommend Chancellors.... Read more
Tenant
18th Aug 2015 (9 years ago)

K G

5/5 Stars
Great service from the Chancellors Headington! We couldn't have been more pleased with James Godfrey! He kept everyone happy and made sure the purchase of our house went as smoothly and quickly as possible! I don't think we will be a house again (as we are very happy with this one), but if we did, we would go to Chancellors. Thank you so much, James, great job!... Read more
Buyer
17th Aug 2015 (9 years ago)

B Cerniavska

5/5 Stars
Big thank you to Nathan Tan and Victoria Cook. They both were really helpful and approachable during the whole process of finding an apartment and then dealing with the documents. The paperwork took just couple of days to be processed. And the service provided was really great, thank you!... Read more
Tenant
15th Aug 2015 (9 years ago)

V Juneviciute

5/5 Stars
I would like to say a special thank you to Nathan Tan and Victoria Cook who provided fantastic customer service in a process of getting my new home. They both paid great attention to my specific situation and gave useful advice. I felt I could trust you both and you always reacted quickly to any questions or issues I faced. I really appreciate how promptly all the documents were processed which made the whole process enjoyable and trouble-free. I love my new home - you did a great job, Thank You!... Read more
Buyer
8th Aug 2015 (9 years ago)

H Ali

5/5 Stars
I dealt with Chancellors in two different occasions, one when we let our current house few years ago and more recently when we purchased our new family home through them. We had a very positive experience in both occasions and found them very professional. Leo Furnivall from the headington branch in Oxford has helped and supported us hugely he was the one that I used to go to if we had any issue and he was always calm and went out of his way to help. I am quite impressed by how such a young man could have great skills to deal with customers in an outstanding professional manner. I can't thank him enough for his help with our house purchase. Dr H Ali... Read more
Seller
7th Aug 2015 (9 years ago)

E Ignatuschtschenko

5/5 Stars
Moving to Oxford from abroad with my cat, I was looking for a pet-friendly property to rent. I had almost lost hope to find an apartment that would suit my requirements, while also allowing pets, when I went to the Chancellors Headington Branch and met Jake Witchalls. Within one day, Jake arranged three viewings for me. He was efficient, professional and, most importantly, gave me the feeling that he cares about me finding the perfect place to stay – which I did due to him and Chancellors. Moving from one country to another is a stressful experience, but Jake did an amazing job in making this most crucial part as easy as possible for me. I am deeply grateful and can only recommend Chancellors and Jake Witchalls to anyone looking for a property to rent in Oxford.... Read more
Tenant
6th Aug 2015 (9 years ago)

P Ferreira

4/5 Stars
Great help to find an house! Antony was very helpful not only finding an house but also making sure that we were successful on our application. Overall would recommend!... Read more
27th Jul 2015 (9 years ago)

Andre

5/5 Stars
Victoria Cook Many thanks for all your help managing my property. You have always sorted all problems with a lot of professionalism and intelligence. I felt that you listened my questions in a very good way. You are a very good value to the chancellors team wish you all the best. Many thanks and success.... Read more
Landlord
20th Jul 2015 (9 years ago)

P SRR

5/5 Stars
Thank you Jake Witchalls from Chancellors (and thank you to all the team) for a very active and strongly professional work.... Read more
16th Jul 2015 (9 years ago)

J Taylor

5/5 Stars
Jake Witchalls was extremely helpful. Arriving from overseas, and finding the process daunting he provided us with a list of properties to see, and very prompt responses including securing us a place very quickly. Very friendly and great to deal with.... Read more
9th Jul 2015 (9 years ago)

R Jose

5/5 Stars
Thank you Chancellors, Nick Lewis thank you for all you help during the search for our property. You were patient and highly professional. I felt that you listened to us and contacted us regarding properties that we would be interested in, in the areas that we were interested in. You demonstrated a good knowledge of the areas and housing prices. You did not bombard us with unnecessary contact and came across very well. You always met with us on time and were very punctual and reliable. I will be looking for a buy to let later in the year and will be specifically contacting you to assist me with this. You are a credit to Chancellors estate agents and I hope they realise how much of an asset you are. Many thanks Rick and Lexi... Read more
13th Jun 2015 (9 years ago)

P Dillon

5/5 Stars
Just to let you know we would like say thanks for all your work to sell our house in cuddesdon oxford. we have now sold the property and all going through with solicators. we would like special thanks to go to Nick Lewis in trying to sell our property, as he was really helpful. He is very good at his job.Once again thanks for all your help. yours faithfully Patrick & Jackie Dillon.... Read more
Seller
2nd Jun 2015 (9 years ago)

M Dale

5/5 Stars
From the first day we met Oliver, we found him to be an extremely likeable and approachable young man. He kept us informed of progress and any issues associated with our house sale. We were able to ask for advice when we needed it and we feel we made a very good choice when we selected Chancellors as our estate agents.... Read more
Seller
20th May 2015 (9 years ago)

K Bruce

4/5 Stars
Oliver Heather was the point of contact on my recent house purchase. Although Chancellors weren't actually acting on my behalf, throughout the process Oliver was very helpful and willing to help determine a mutually acceptable outcome to the inevitable issues which arise during the process. This proactive approach certainly helped the chain to move quicker than it could have done. Oliver was calm, friendly and polite at all times.... Read more
Buyer
20th May 2015 (9 years ago)

S Reed

5/5 Stars
We had a great experience with Chancellors in Headington. Jake Witchalls was incredibly helpful in finding houses that were suited to us and he was very flexible with the viewings and in catering to our needs.... Read more
8th May 2015 (9 years ago)

M Larmer

4/5 Stars
We had a very positive experience with Chancellors. Buying in Oxford was daunting: the fast pace of the market was a real contrast to what we were used to in Sheffield. Nick Lewis helpfully guided us through the process and provided a vital and diplomatic push just when we needed it - we're now happily at home in the property we encouraged us to buy, and without his help we might well have missed out and still be looking. The process was highly professional throughout.... Read more
Buyer
6th May 2015 (9 years ago)

A C

5/5 Stars
Oliver Heather was amazing for us. I wanted to buy a house and he did his best to ensure that my offer got accepted and succeeded. He has always been courteous, friendly and very professional. He knew what he was doing and was very informative and helpful during the whole process. Oliver did a wonderful job and it was always a pleasure to talk to him.... Read more
Buyer
29th Apr 2015 (9 years ago)

D Patrono

4/5 Stars
I write these few words to personally thank two very professional guys that I had met at Chancellors during my last letting: Declan Hartigan and Jonathan Pincott. My letting process has not been so straigthtforward. Nevertheless, the "human factor" does play a paramount role even in the difficult moments. That is why I am so pleased to have had the pleasure to meet these two oustanding persons. I really felt to deal with somebody on my side and that I could trust. I would personally recommend them to anybody who is in search of his/her future house. Yours sincerely Damiano... Read more
Landlord
28th Apr 2015 (9 years ago)

G Michelle

5/5 Stars
Currently in the process of moving to a new rented property and have to say Antony from the headington branch has been so helpful and friendly he took the time to listen to all our requirements and contacted us straight away with new houses that were available. He made the whole process a delight and was a refreshing change from dealing with some of the other estate agents in the area who seemed to spend little time in actually listening to what we wanted. I thoroughly recomend if your looking for a rental property to contact Antony as he has been very honest and helpful thoughout what could have been a highly stressful time.... Read more
Tenant
2nd Apr 2015 (9 years ago)

J Hill

5/5 Stars
Prompt response to my enquiry for a service. Attentive and helpful information. Greatly appreciated. Special thanks to ML Aitken for handling the initial contact so well!... Read more
23rd Mar 2015 (9 years ago)

L Cox

5/5 Stars
We recently purchased a house through the Headington branch. The process from start to finish was very slick and efficient, and thanks to the quick responses we received from Chancellors we were able to complete the purchase just 6 weeks after the initial viewing. Nick Lewis was most helpful and in regular contact with us throughout the period, his professional and calm manner was key to making our experience successful and stress free. Ten out of ten for great customer service!... Read more
Buyer
18th Mar 2015 (9 years ago)

B Hope

5/5 Stars
Mary-Louise Aitken was brilliant in selling our house. Thank you. From first advert to completion and sale was 6 weeks! We had previously tried to sell this house for 14 weeks with another estate agent with no buyers: so different with Chancellors.... Read more
Seller
11th Mar 2015 (9 years ago)

Z Bound

5/5 Stars
The experience with Chancellors was excellent from start to finish. There was regular liaison during viewings with detailed updates, and once a sale had been agreed, Joe was dedicated and thorough - constantly checking that the sale was moving forward and helping out whenever there was an issue. He was very quick in following up and invaluable in order to secure the sale.... Read more
Seller
11th Mar 2015 (9 years ago)

J Bruce

5/5 Stars
We'll probably write another review at the end of the sales process, but as these things tend to be prolonged, we thought it might be worth just saying at this mid-way point how very pleased we have been with the service we have been receiving from Chancellors who are handling our house sale. Even during their office refurbishment when everyone was crammed into a couple of tiny rooms upstairs, the service didn't falter. Jonathan Seabert has a great team. We have dealt particularly with him, Mary-Louise Aitken and James Godfrey. Jonathan took a lot of time initially to explain the process and organise a valuation, instilling a great deal of confidence in Chancellors' ability to successfully market our property. Mary-Louise did a sterling job of creating a stunning-looking brochure and has been incredibly friendly, helpful and approachable throughout. James secured a buyer for us very quickly and negotiated an excellent price. The whole sales team who organised the viewings were very professional. The follow up service liaising between buyer and vendor solicitors keeping us informed of the progress of the sale is also excellent. All in all a five-star service. Thank you.... Read more
Seller
10th Mar 2015 (9 years ago)

K H

5/5 Stars
We had a great experience of buying a house with Chancellors. Joe Brayne was very helpful throughout the process and was always prompt to respond to queries that we had. He was friendly and knowledgable. We would whole-heartedly recommend him.... Read more
Buyer
10th Mar 2015 (9 years ago)

R Holden

5/5 Stars
We are in the process of buying and selling with Chancellors Headington and have been massively impressed so far. James Godfrey has been our main contact and has been fantastic. Leo Furnivall has also been excellent and between them have been our dream team. I have never not been able to get hold of either of them and communication is clearly good between them. Nothing has been too much trouble and both are very efficient and friendly, a real credit to Chancellors.... Read more
Seller
9th Mar 2015 (9 years ago)

G Roynon

5/5 Stars
Very helpful people at the branch and Joe Brayne made sure everything worked out all right even though we had a lot of delays at the other end of the chain.... Read more
9th Mar 2015 (9 years ago)

M Elkins

5/5 Stars
I am in the early stages of selling with Chancellors. It can be a stressful time, but we have had excellent service so far from Jonathan and his sales team. It has to be said that the paperwork/admin is the real nightmare, here also we have been lucky, Mary-Louise Aitken has been looking after us with the admin, always helpful, cheerful, efficient and supportive, she is also keenly aware of what is happening with the viewings we have had. Great support from the team as a whole so far.... Read more
Seller
13th Feb 2015 (9 years ago)

S Melville

5/5 Stars
1st class service, really nice people kept us informed and updated of all the properties in my price range and understood fully what kind of property i was looking for. There was no pressure to purchase a place we did not like even though they showed us loads of properties, we knew what we were looking for and they respected that until we found the property of our choice. Special mention to Leo really cool guy always professional, cheerful and helpful.... Read more
Buyer
11th Feb 2015 (10 years ago)

E Reid

5/5 Stars
Joe really kept us from going insane through a difficult time when it seemed our house chain had fallen apart- but he was the glue that kept everything together- we very much appreciate his hard work and the personal level of dedication that Chancellors gave us. We are very happy with the result. Thanks very much!... Read more
11th Feb 2015 (10 years ago)

I T

5/5 Stars
We are in the process of buying our first house and dealt with a few estate agents on the beginning before we decided to only go with Chancellors in Headington, the sole reason being Angela Lessani's great passion, knowledge and service. As an experienced estate agent, Angela could see that we were not quite sure what we were looking for as first time buyers, so she drove us around and showed us several properties (different style, location, budget and condition). This experience was invaluable - we felt like on one of those "find a dream home" TV shows. Angela advised us on pros and cons and helped us find our dream home! She goes far beyond her duties, listens to any concerns you might have, understands that house buying is probably one of the biggest decisions, always returns calls, keeps us updated and is even available on weekends. I can only highly recommend Angela!... Read more
Buyer
11th Feb 2015 (10 years ago)

G Taylor

5/5 Stars
We purchased our first property with the expert guidance of Mr Joe Brayne at Chancellors during the hight of a very busy summer in the oxford property market. His professional and personable attitude proved to be invaluable during the entire process. His careful management of various aspects of our case was impeccable and ensured we were able to buy the flat that we wanted and suited us best. We highly commend Mr Brayne on his efforts and expertise, and encourage anyone to try Chancellors when looking to buy property in Oxford.... Read more
Buyer
22nd Jan 2015 (10 years ago)

V Rugg

4/5 Stars
Impressed by the professionalism, friendly enthusiasm and support from James in particular. They were quick to respond and were good at proactively helping in our search for our property. As it was the first property we had bought, they were clear and helpful and made it a far less stressful experience than it could have been! Thank you.... Read more
Buyer
12th Jan 2015 (10 years ago)

M Faulkner

5/5 Stars
I recently sold my house through Chancellors. The whole experience was extremely smooth and stress free. Angela Lessani helped me through the process from start to finish and kept me updated every step of the way. She was very professional and efficient but at the same time supportive and friendly. I would definitely recommend Chancellors in Headington to anyone who wishes to sell their property, as I felt the whole office worked as a team.... Read more
Seller
18th Dec 2014 (10 years ago)

A C.

5/5 Stars
We are in the process of buying a property and dealt with many estate agents while looking for the “perfect” house, Angela Lessani at Chancellors has been an excellent and enthusiastic sales agent, passionate, full of energy and tireless when came to find the right place for us. She is one of a kind and you’ll be lucky to have her on your side as she goes beyond her duties, she’ll sort out problems when they arise (and they inevitably will), she’ll be available at any time (weekends included) if you have any enquiry. Angela isn’t there to sell houses but sell homes and she’s good at it.... Read more
Buyer
17th Dec 2014 (10 years ago)

S Rees

5/5 Stars
I have sold six flats through Chancellors in Headington and can highly recommend the whole team. Jonathan Seabert the sales manager is very professional and was spot on with his valuations from the outset. I then dealt with Joe Brayne, Patrick Tustian and James Godfrey on the sales team who managed my sales, and they were all excellent. They were patient, professional and responsive throughout the whole process, keeping myself and the buyers constantly updated and informed. Highly recommended. I am updating this review six months on as I have subsequently used Chancellors again for two further sales. I was satisfied with the service again. This time I dealt with Angela Lessani who was excellent and went beyond the call of duty on numerous occasions to ensure that the sale progressed smoothly.... Read more
Seller
8th Dec 2014 (10 years ago)

A mabile

5/5 Stars
After registering with Chancellors as home buyers, we’ve been contacted by Leo Furnivall who was very friendly, professional and assertive. In spite of working office hours we had the opportunity to visit few properties with him, as Leo is a well-organised individual and a very good communicator. During our meetings we found out that he also has good neighbourhood knowledge, sense of humour and is very helpful. We find his service to be at the top level of what a home buyer can expect from an estate agent. Super ! ‹(•¿•)›... Read more
Buyer
2nd Dec 2014 (10 years ago)

T P

4/5 Stars
A fantastic estate agent, reliable and communicative. Fully recommend! Angela Lessani was a pleasure to work with.... Read more
24th Nov 2014 (10 years ago)

C Williams

5/5 Stars
I have recently sold my house through Chancellors in Headington. I found the team to be helpful and professional, steering me through the pitfalls and stresses of house selling. I was particularly impressed with the way my house was marketed and very pleased with the monetary result. I would like to thank Nick Lewis for the professional way he handled the difficulties that can sometimes arise between a seller and buyer. I found him to be diplomatic and honest. Thanks also Nick for listening to my little rants patiently and using appropriate sense of humour to lighten the experience of house selling.... Read more
Seller
6th Nov 2014 (10 years ago)

V Lui

5/5 Stars
This is the second year letting my property through Chancellors Headington Branch. I am impressed with the services provided by different teams. First of all, I would like to say Thank You to Jonathan Pincott, Catherine Green, Jessica Potter, Paul Robinson, Richard Ward and Semi. Jonathan Pincott from the Letting team has been very efficient in advertising the property. Jonathan is approachable and willing to answer any questions even if he is on holiday. I appreciate the fact that he also has a flexible working style. He will not in force processes to be followed if they are not applicable. Having said that, he also makes sure that everything is in the right order. Catherine Green from Contract team is a reliable person. Catherine helped me to update some details on the contract in short notice. She made the amendments very quickly and ensured the contracts were exchanged smoothly. She is willing to give up her personal time to ensure all the relevant work is completed. I still cannot believe receiving a call at 8:30pm on a Friday night from Catherine who was telling me that everything is going well and documents will be with you first thing in the morning on Monday. She is a great employee to have. Jessica Potter from Oxfordshire Management team has impressed me hugely. She is the third person from this team following up my property. She is definitely the best one by far. I am a very detail person and love tracking everything using spreadsheets (I know, it is a little sad). I always send Jessica a list of questions which she is always able to follow up on and provide an update as soon as she can. Whenever work is required to be done at the property, Jessica can provide a few quotations in short notice and explain to me what are the differences. She is very patient and organised. She is a great asset to any employer. Paul Robinson from Expert Services team did a very good job ensuring all work are compliant to any health and safety rules. Paul is good at keeping me up to date if there is any changes. One point to note here: I always accept the quotation from one engineer – Richard Ward. This is because Richard Ward and his partner Semi are extremely efficient in providing quotation. They are always contactable and willing to answer any relevant questions. One of their strengths (out of many) is that they are very good at prioritising work to be carried out. Another strength (again, out of many) is that the quality of work is at a very high standard. Richard Ward plays quite a big part of my decision making of using Chancellors again for the second year.... Read more
Landlord
5th Nov 2014 (10 years ago)

M Papadopoulos

5/5 Stars
We would like to thank Joe Brayne from Chancellors, Headington branch for being immensely helpful throughout our negotiations and for his continued guidance and support. He has contributed to the successful outcome of our purchase.... Read more
Buyer
5th Nov 2014 (10 years ago)

E Palti

5/5 Stars
I have been letting my apartment through the Chancellors Headington branch for some years now and have been extremely satisfied with the service. When the apartment becomes available they advertise it immediately and are very efficient in arranging multiple viewings. Within days I usually receive a list of offers and they help me decide on the best tenant. In particular I would like to thank Jonathan Pincott and Nathan Tan who have been extremely efficient and helpful in arranging my current letting.... Read more
Landlord
16th Oct 2014 (10 years ago)

S Cipriani

5/5 Stars
We have been living two months in our new house now and we love it more and more every day. Thank you to Joe Brayne, Chancellors Headington, for understanding exactly what house we were looking for, finding it, advising us and guiding us throughout the whole process. Joe was a great support both when we were searching for the house, and when we finally found it, thanks to him. Well done Joe, thank you!... Read more
Buyer
16th Oct 2014 (10 years ago)

Y Song

5/5 Stars
I sincerely recommend Nathan. He is a very kindly and helpful person. His work is very professional and he helped me with more patience since my English is not very well. I am very happy to live in the suitable the flat, good location and perfect condition now. I want to express my thankful to Nathan and Chancellors for his hard word. ????????Nathan???????????????????????????????Oxford???????????????? ????????... Read more
14th Oct 2014 (10 years ago)

M Accordi

5/5 Stars
Very helpful and kind, and also reasonably quick with the procedures. We rented a property in Oxford and Mr. Nathan Tan was our letting agent. He went out of his way to help us and he was always available for our queries.... Read more
Tenant
10th Oct 2014 (10 years ago)

R Monteiro

4/5 Stars
I have been looking for a a house for quite some time and kept contact with Rose Simpson at the Headington Branch. She has been really helpful in showing us potential properties. We ended up buying one that Rose suggested us to view that we hadn't initially considered. She has always been helpful, quick to reply to our queries and professional and we really appreciated her help in finding a house.... Read more
Buyer
10th Oct 2014 (10 years ago)

M Schmidt

4/5 Stars
Nathan was very helpful and supportive in the early stages, facilitating contacts and opportunities and coming with good recommendations in terms of how to advance towards fair agreement for both tenant and landlord. The first couple of opportunities they showed was very much off the mark, but once they got a better idea of what I was looking for, offer was spot on. We got the first place we applied for.... Read more
Landlord
9th Oct 2014 (10 years ago)

Lnevay

5/5 Stars
Dear All, I didn't have the best experience at Chancellors to begin with but that changed when I spoke with Alex. When I phoned to ask for information on some other properties Alex Zarecky answered the phone and I can honestly say he has changed my opinion about the company (I was giving them one last try before giving up). He was professional, sent me all the information I needed quickly, put my mind at rest that he would be able to help (had been looking for a very long time) and was just brilliant. He advised me to view three properties that he thought would be perfect (I wasn't to sure but viewed them anyway) and he was right. I fell in love with the last property he showed me and I have been able to secure it for the people I was looking at it for. He is an asset to Chancellors as without him they definitely wouldn't have had mine or my departments (part of Oxford University) custom again. If you need help go to Alex as he will honestly find your perfect house/flat.... Read more
9th Oct 2014 (10 years ago)

tom101177

5/5 Stars
We just completed on our house purchase last week. Our agent was Joe Brayne from Chancellors and I am happy to report that he was excellent. He always called back when asked to and answered our questions swiftly and effectively. He was very patient and stayed calm when there were inevitable last minute issues at the point of exchange and completion and managed to appease all parties so that the deal went through. He is a credit to Chancellors.... Read more
Buyer
6th Oct 2014 (10 years ago)

A lockyer

5/5 Stars
We have been dealing with Chancellors for the last 4 or 5 months and during that time spoken with and met several of the staff, namely Angela, Joe and James. They have consistently provided an enthusiastic, dedicated and professional service and we would highly recommend this office should you wish to buy or sell a property. In particular we would like to thank James Godfrey for his contribution towards our successful conclusion. He was dedicated to our cause, positive and reliable throughout the process, and had his finger on the pulse both internally and also on the market outside of Chancellors client base.... Read more
Seller
25th Sep 2014 (10 years ago)

P Hinc

5/5 Stars
Chancellors was very helpfull. We had many problems with seller but Joe Brayne from Chancellors is a star !!! He was comunicate with us all the time and thanks to him we could finish case and move in in to the new property. High recommended Agency and agent !!!... Read more
Buyer
21st Sep 2014 (10 years ago)

B Maslesa

5/5 Stars
Chancellors was of great help in finding me the perfect property. Nathan Tan was my allocated agent and he was of great help and assistance in making the perfect choice. Great customer service was provided from the minute i stepped into their office. Would definitely recommend it to future tenants looking to find their perfect flat in Oxfordshire.... Read more
Tenant
18th Sep 2014 (10 years ago)

S Thorns

5/5 Stars
All the team, particularly Nick were very helpful, response and professional. Good to work with thanks.... Read more
17th Sep 2014 (10 years ago)

C Morford

4/5 Stars
I started out working with Chancellors with some trepidation, as I had heard some rather negative things about them. So all in all, Chancellors had some work to do to convince me otherwise and I am delighted to say, that mainly due to Joe Brayne, we are very much converted. Unlike some estate agents, Joe did everything he could to ensure that we were able to see the property as many times as we liked (he even came out on a Sunday for us!) and really earnt his money when it came to Exchange time- really rallying all the parties. I would give Joe 5 or 6 stars, however the only slightly negative point about Chancellors in Headington and Cowley, is that in our experience sometimes not all of the staff are as helpful and great as Joe and Rose- but maybe we just caught them on a bad day. Thanks for all your help Joe and we cannot wait to complete on our first house on Friday!... Read more
Buyer
16th Sep 2014 (10 years ago)

B Carter

5/5 Stars
I would like to say a great BIG “Thank you” to Joe Brayne for all your help and co-operation during the sale of our property in Headington. You have been absolutely brilliant. You have always done what you said you would do unlike so many other estate agents who just pay “lip-service”. Your keen interest in our particular sale was reinforced when you found a new buyer at very short notice even to the extent of doing a viewing on a Sunday which progressed to an offer and a very quick exchange and completion. Joe you have been brilliant and I would truly recommend Chancellors to anyone as a “genuine” estate agency and very helpful. Your communication skills are second to none which most estate agents don’t even process. I wish you well for your future and would recommend that Chancellors reward you well for your time and effort spent on our sale.... Read more
Seller
15th Sep 2014 (10 years ago)

M Gangadhara

5/5 Stars
I sincerely recommend chancellors estate agents in oxford for lettings as their service is really good and the property managers Kerry and Jessica are very approachable and helpful. My experience during the tenancy was great.... Read more
Tenant
10th Sep 2014 (10 years ago)

K Fisher

5/5 Stars
Excellent customer service from start to finish. We sold our house today with Chancellors. Joe who looked after us was there for us from beginning right through to the end. Would often call us just to see how we were getting on and to see how we were. We would definitely use Chancellors again and definitely recommend to our friends. They all work so well as a team and you can see that from when you first walk through there door. Johnathan you must be proud of your team. Many thanks to all of you for your time and your hard work especially Joe.... Read more
Seller
27th Aug 2014 (10 years ago)

K Bangalore

4/5 Stars
I would recommend Chancellors for all property dealings such as buying/selling/lettings. I personally recommend Rose Simpson. Rose was my agent and she was very keen and helped me get things done in a smooth and efficient way. Although there were few issues which happened during the process of buying Rose was quick to contact the appropriate personnel and get the issues resolved quickly so that everything was back on track. House buying is one of the most stressful times so having a good agent who could help understand your specific needs and act on it is very helpful. I found Rose very friendly and recommend her strongly.... Read more
Buyer
27th Aug 2014 (10 years ago)

S Jackson

4/5 Stars
We had a good experience of Chancellors who sold our property very efficiently. Jonathan in the Headington branch gave us sound advice about pricing and the local market and Patrick helped us keep up the momentum throughout the process. Other staff in the office were very helpful too and there was always someone available when we needed them. This was in sharp contrast with another local agent we dealt with, where the office appeared understaffed and unable to keep up with the demands of the job.... Read more
Seller
27th Aug 2014 (10 years ago)

H Chang

5/5 Stars
It is a good experience for me to buy a house with Chancellors, I'd particularly single out Nick Lewis for praise. He did a brilliant job. He is very helpful and completely changed my opinion of estate agents. He is tenacious, hardworking polite under pressure, returned calls. Thank you for all the hard work.... Read more
Buyer
11th Aug 2014 (10 years ago)

J Flynn

5/5 Stars
I am writing to commend the services of Angela Lessani on the sale of our house. She was very thorough, enthusiastic and went out of her way to find out and show attractive local ammenities to encourage our sale, even to the extent of finding out if there were fields nearby to rent, for someone who wanted to stable a horse and our house did nt have the extra land. My husband and I are very pleased with the service.... Read more
Seller
26th Jul 2014 (10 years ago)

K Allan

1/5 Stars
My experience with Chancellors was not a good one. I was given one person only who was dealing with me, in my case Joe Brayne; and, when he was not available, I was given someone who had no idea where anything in the property was! Joe himself knew little about the house, such as when it was built, council tax band and so on.... Throughout the whole process, I got the feeling that I was more of a burden than a valued customer worthy of attention; and that the resulting pay cheque at the end of it all was his only goal. There were several situations that also gave rise to me suspecting that things were not being related to me accurately, or being related to the vendor accurately from me; i.e. I ended up not really trusting what I was being told. I don't know how much point there is to me writing this, as Chancellors only seem to have posted the positive comments they have received. However, my experience with them reflected perfectly the poor reputation that estate agents hold with many. Just binning the "Congratulations on your completion....' letter, as if to round off what I have been saying, I notice that my name is spelt wrong......this, after months of involvement with this company.... Read more
Buyer
23rd Jul 2014 (10 years ago)

L Teixeira

5/5 Stars
Nathan Tan - I would like to endorse Nathan at the Chancellors Headington in Oxford. Nathan is an attentive, well-informed and polite person to deal with. His friendliness, attention to detail and service I found exceptional. More so, I required a property that would accommodate 2 dogs and Nathan was very understanding to my individual needs and most helpful in finding a property that would suit. He negotiated on my behalf with the Landlord and now I have a wonderful place to live for myself, my partner and the dogs. Thank you again Nathan for your professionalism and excellent service - you have made our dreams come true and it is much appreciated! Luisa Teixeira... Read more
Tenant
18th Jul 2014 (10 years ago)

G Davis

5/5 Stars
My family and I were new to the country and only had a 2 week let. We had some very specific property requirements and after the first week were quite frustrated and concerned we would not be able to find any suitable property. Fortunately, we came in touch with Callum Lovett at the Headington Office of Chancellors. Callum assured us that he could help us find a property. He was extremely energetic and committed to helping us. He listened and was very respectful of our situation and did not try to hard sell us. Most importantly he was professional and patient. The only time I questioned his judgment was when he agreed to show us a property, postponing a commitment to his girlfriend. We worked with many agents while trying to find a property and Callum was by far the best agent we dealt with. If you need help in lettings call Chancellors in Headington and ask for Callum. You will not regret it.... Read more
Landlord
13th Jul 2014 (10 years ago)

L Brown

5/5 Stars
We would like to thank the staff at Chancellors Headington Oxford, especially Rose Simpson for all their hard work during the sale of our Mothers house. We really did appreciate the friendly and professional supportive service we received. We would not hesitate to use them again in the future and would highly recommend them to anyone looking to move home smoothly. Well done! Rose and the Chancellors Team. Nigel and Lesley Brown?... Read more
Seller
3rd Jul 2014 (10 years ago)

B Tang

5/5 Stars
We bought our flat from Chancellors Headington Branch and were impressed by their hard work. So we chose Chancellor Headington Branch to sell our flat. Mr James Godfrey helped with the sale and Mr Joe Brayne helped with our new purchasing. Property searching is not a easy job under recent market in Oxford, Joe worked very hard to help us to find a suitable house. James was very efficient in selling our flat and sold it to the best buyer. We are absolutely very happy with their service. They are very patient, reliable, efficient and hard working. Five Stars!... Read more
Seller
30th Jun 2014 (10 years ago)

D Wilson

5/5 Stars
Having recently sold two properties through Chancellors (Headington and Cowley), in Oxford, I have been impressed by their levels of service and would have no hesitation in recommending their services. Joe Brayne was particularly helpful and always called back very quickly if I had a query. The entire process of selling was fluid and thankfully uneventful. The 24hr answering service was also very useful.... Read more
Seller
16th Jun 2014 (10 years ago)

T Cooper

5/5 Stars
It felt as if Joe was working for us rather than the vendor at times - he couldn't have done more to help and to find us an appropriate house. Thanks!... Read more
Buyer
16th Jun 2014 (10 years ago)

H Gourier

5/5 Stars
I had a great experience looking for my new flat with Chancellors Headington, and in particular with Lucia Giocoponello. I was able to start viewing flats immediately, and all the ones that were presented to me were flats that corresponded to what I was looking for. The result was that I found a great place within a few days of starting looking, and I'm very grateful to Lucia for making it such a quick and simple process. Thank you!... Read more
Tenant
17th Apr 2014 (10 years ago)

N Keane

4/5 Stars
Just completed on my house this week. Thanks to Oliver for the help and advice. A good job, well done!... Read more
Seller
1st Apr 2014 (10 years ago)

? Estate

5/5 Stars
I like Your strategy ...... Read more
29th Mar 2014 (10 years ago)

J Liang

5/5 Stars
I am delighted with the letting service that Ben Newman provided. He marketed my property in an accurate letting rate and took only one day to secure four offers for me. He worked very hard to get everything ready. From accepting Chancellors letting service to tenants moving in, the whole process took less than one week. Ben’s efficient professional property letting service is strongly recommended.... Read more
Landlord
24th Mar 2014 (10 years ago)

D Beary

4/5 Stars
So far my experience with Chancellors and Rose has been very positive. They been efficient and straightforward. We are still at an early stage, long before exchange, but the case has been handed over to the conveyancing team. Thanks for your help so far in the process.... Read more
22nd Mar 2014 (10 years ago)

B Lalande

4/5 Stars
I bought two houses with Chancellors and sold one. Their professionalism has been always remarkable. Not something I'd say was wide spread in the industry. Special mention to Joe Brayne who has been extremely relaible all the way and really committed to deliver on his promises.... Read more
Seller
20th Mar 2014 (10 years ago)

E Shipway

5/5 Stars
We've recently sold our house through James Godfrey at Chancellors Headington and the service we received throughout the process was fantastic. From the initial valuation to the point of sale James and his colleagues acted with a level of professionalism, friendliness and care that I didn't believe was possible from Estate Agents!! We received follow up calls after all viewings and were kept regularly informed with progress updates at all stages of the sale. I don't believe the sale would've gone through as quickly and easily as it did without this level of service. I would wholeheartedly recommend Chancellors Headington and would 100% use them again - although I hope not to have to at any time soon!!... Read more
Seller
3rd Feb 2014 (11 years ago)

G Goodhew

5/5 Stars
I was looking to buy my first house in Headington - and it was quickly clear that Chancellors had the most properties. I was pleased to find that they also offered great service. Joe Brayne was the Sales Negotiator I worked with and he was excellent - friendly, professional, positive and helpful. During the process I had a number of set-backs (none of which were caused by Joe!), but he was always quick to come back and help me find another property. I've just completed the purchase and moved in. Thanks a lot for all your help.... Read more
Buyer
3rd Feb 2014 (11 years ago)

P Oxford

5/5 Stars
I chose Chancellors in Headington as Agents to manage and rent my Property, as their terms were attractive and they have a large number of clients on their books. As it was approaching the end of the year I figured it would be quite difficult to find anyone before Christmas and their large client base would give me the best chance. Well within 6 hours of confirming their appointment they showed the first client round, and within 4 days 20 people had viewed the Property. All of this before the property had even gone on the website. I had a couple of offers by then but decided to wait until at least the property was on the web. By the following Monday (6 days after I had instructed Chancellors) I had 3 firm offers. They sat me down and impartially went through the pro’s and con’s of all three and helped me to come to a decision. Lucia Giacoponello was my account manager and at every stage of the reference checking and contract creation process she kept me informed, chased me up in the politest manner for the obligations I had. She was happy to fit in with my schedule and I never felt like I had to wait ‘in line’ to get seen. The move went very smoothly, I am very happy with the tenant as I hope they are with the house, and after a few months of renting now, Chancellors still keep me informed of payments made to my account with professional statements easily accessible through E-Mail and online. All in all the whole process has been very smooth and stress free thanks largely to Lucia and the team that support her. I would highly recommend Chancellors in Headington for anyone who is looking for a professional property management firm.... Read more
Landlord
30th Jan 2014 (11 years ago)

C Clark

5/5 Stars
I recently received the services of Alex Zarecky and I wanted to mention the outstanding service we recieved from him. He was attentive to our needs at all times and was generous with his time, continually updating me on the current state of affairs. In my opinion he went above and beyond the level of service I have previously received from rental agents in other similar situations. Thank you!... Read more
Tenant
16th Dec 2013 (11 years ago)

G Shier

5/5 Stars
We have just relocated to Oxford and received excellent service from Alex Zarecky at Chancellors Headington when we were searching for a property to let. We were tight on time, having travelled to Oxford for just a few days to find a new home. Alex arranged a number of viewings and gave us many helpful recommendations on areas and budget. Although we did not ultimately take a property with Chancellors Headington (due to finding another location we preferred) Alex continued to be helpful, offering to refer us to Virgin Media in order to receive preferential rates on our broadband and telephone services.... Read more
8th Dec 2013 (11 years ago)

I Hayward

5/5 Stars
I have been letting a flat in Oxford for a number of years and I am very happy to recommend them. Both the letting and property maintenance aspects are first class... Read more
Landlord
7th Dec 2013 (11 years ago)

D Giurea

5/5 Stars
Lucia from Headington lettings is excellent. Very enthusiastic and always keen to answer any questions or queries relating to the property .Thank you for all your advice and constant updates on progress and most importantly your attitude and manner. You and your team are a credit to your company! It was an absolute pleasure working with you and I would recommend you to anyone looking to let a house. Thank you Lucia and Chancellors!... Read more
Landlord
2nd Dec 2013 (11 years ago)

E K

5/5 Stars
My boyfriend and I have just moved into our new lovely flat which we rented through Chancellors Headington. The whole experience was amazingly smooth - the initial contact and viewing arrangements, reference check and finalizing the contract. Our lettings agent Lucia Giacoponello was most helpful and friendly and made huge difference to the whole experience (our first experience of dealing with an agency happened to be very successful!). We would definitely recommend this agency to everyone who is looking for a wide range of quality properties and efficient and friendly service.... Read more
Tenant
24th Oct 2013 (11 years ago)

A Ahmed

5/5 Stars
I had a brilliant experience from Chancellors at Headington. Lucia Giacoponello was extremely helpful. She took down all the relevant details and helped provide suitable accommodation. She organised all the appointments very promptly. she was able to show us around very nice properties and was very friendly throughout. Thank you very much.... Read more
23rd Oct 2013 (11 years ago)

H Dawe

5/5 Stars
Patrick was a big help in negotiating the purchase price. We couldn't have bought the house without him - and we love it.... Read more
Buyer
11th Oct 2013 (11 years ago)

J Guy

5/5 Stars
From the moment I noticed a house in the window and popped in to the office to get some details ("... but I'm not really looking to buy a house") Patrick Tustian demonstrated model salesmanship - not too pushy, ready to oblige, eager to accompany to the property, helpful when there was a moment of doubt, ... and provided a dependable bridge to the vendor. So nine weeks later, I collected the keys from Patrick having bought the house ("which we weren't really looking for!") Chancellors in Headington proved to be an excellent team - who worked together and responded to phone calls - they certainly assisted the purchase. Well done!... Read more
Buyer
28th Sep 2013 (11 years ago)

C C

2/5 Stars
We leased twice with Chancellors (two different properties over two years in Oxford) The Headington letting agents were great - really friendly and helpful throughout the whole process! The property management department sucks - they are based in London so you never 'know'/meet who you are talking to, they have high staff turnover and they will take you for everything they can get when you check out. Think you've been really careful with your property? Think you've left it in a better condition than you received it? Think again!... Read more
Tenant
15th Aug 2013 (11 years ago)

M Wallace

5/5 Stars
I am moving from the US to the UK for a new postdoc position to do cancer research, and Chancellors Headington really helped me find the perfect place. I'd gone to RightMove at first and queried real estate companies about different properties, but they rarely emailed me back. I struggled for 3 weeks trying futilely to get place until I talked to agents at the Chancellors Headington branch. I worked with Carl Jeffries, who was able to recommend the perfect place for me. It only took a few days before the landlord accepted my offer. I got an awesome place for a great price, lots of space, and ideal location!... Read more
Tenant
1st Aug 2013 (11 years ago)

M Walton

5/5 Stars
We're moving to Oxford from the US and had a short window where we were in town to look at places to rent. We contacted a number of letting agencies and looked all over town and ended up taking a place in Headington through the Headington Chancellors Office. Carl Jeffries was our agent and he was fantastic. Very knowledgeable and open about neighborhoods, features, positive and negative aspects. We had extra constraints because we were hoping to bring our two cats, so he happily showed us places that would take the cats and some that wouldn't. We were new to the process of letting a place in the UK but Carl and the rest of the staff helped us through everything and continue to follow up promptly to answer questions. We happened to be staying in Summertown while we were looking at houses and the staff at the Summertown Chancellors was also happy to help answer questions and even try to figure out a solution when we were having trouble using our credit card to process a payment. We strongly recommend any of the Chancellors offices in Oxford and especially Carl Jeffries and the Headington staff. We had a wonderful experience and, while we hope to love the house we're renting for a while, we'll definitely go to them first when we're looking to move.... Read more
Tenant
1st Aug 2013 (11 years ago)

B Morgan

5/5 Stars
Chancellors were very helpful with renting out my property. The process was fast and hassle free. Emails were responded to very quickly and I have been very impressed with their service overall. Thanks particularly to Ben Newman who has been excellent.... Read more
Landlord
23rd Jul 2013 (11 years ago)

H Palmer

5/5 Stars
I have been really impressed with the service from Chancellors in helping me let my property. Within a day of my enquiry Jonathan P had been round for an initial chat, and he and his team had found a suitable tenant within 12 hours! As well as efficient they are super friendly and happy to help with any questions needed to get things sorted. Thanks again.... Read more
Landlord
23rd Jul 2013 (11 years ago)

A MCCuaig

5/5 Stars
Chancellors have been brilliant, kind, friendly, helpful and kept me up to date in regards to renting the current property. Jonathan is extremely on point, and answered my questions efficiently. In terms of paying the agency fee's, rent, contracts everything was done quickly and smoothly. I will defiantly be using chancellors again in the future.... Read more
Tenant
16th Jul 2013 (11 years ago)

V Minas

2/5 Stars
Be cautious of their binding contract terms. They are terribly overpriced for what they offer. Look around, shop elsewhere!!... Read more
10th Jun 2013 (11 years ago)

M Noonan

5/5 Stars
Being first time buyers the process appeared at first quite daunting. However the it was handled so well and so professionally by Chancellors in general and William Powell in particular that we exchanged and completed within 2.5 months. William went out of his way to arrange additional viewing at awkward times and ensured that we understood the process thoroughly! We are sincerely grateful for their efforts!... Read more
Buyer
10th Jun 2013 (11 years ago)

K Verboven

5/5 Stars
I had received a research leave from my university and would be staying as visiting scholar in Oxford. So me and wife were looking for a furnished house to rent for a year. This was not easy. Because we have four children finding suitable accommodation was a challenge. I contacted 14 real estate agents. Some were more helpfull than others. But two really stood far above all others. Of these Chancellors, represented for us by Mr. Newman was truly superb. His helpfullness and initiative were outstanding. Altough in the end we ended up with a house not managed by Chancellors (for reasons of proximity to schools, size and price), I still feel happy to have the occasion here to warmly recommend Chancellors (and Mr. Newman) to all prospective clients.... Read more
Tenant
5th Jun 2013 (11 years ago)

T LEstrange

4/5 Stars
Jonathan Seabert from the Headington branch of Chancellors managed to rescue the sale of our property after it was languishing with another agent for some time. Persistent and polite effort from Jonathan and his staff paid off with a recent successful sale.... Read more
Seller
25th Apr 2013 (11 years ago)

S McCutcheon

4/5 Stars
My husband and i have recently bought our first home through Chancellors. We dealt mainly with the sales agent William Powell who we were extremely impressed by. He was very helpful and always able to provide viewings even if they were late in the day or on a weekend. He was easy to communicate with via phone and always replied to phone messages/emails promptly. He had an extremely professional manner and was always very knowledgeable about the houses he was showing us around, which cannot be said about other estate agents we used. Overall, we were extremely impressed by our experience with Will, he assisted in making the whole process of first time house buying a much smoother and enjoyable process for us both... Read more
Buyer
6th Apr 2013 (11 years ago)

B Rees

5/5 Stars
While in the pursuit of our first property, my wife and I registered our details with all the agents in Headington. The only company that really took on board what we wanted and were proactive in dealing with our property search was Chancellors - due in no small part to our agent William Powell. His professional manner, diligent attitude and personable character meant we were kept up to date as new properties came up for sale in the local area. Once we found our property, we were informed of what would take place at all stages of the purchase, and were supported throughout when all queries or concerns were dealt with promptly. Buying a house? Go to Chancellors and ask for Will Powell.... Read more
Buyer
22nd Mar 2013 (11 years ago)

T Brown

4/5 Stars
Proactive, honest and personable, Will Powell provided exactly the service I was looking for in purchasing a house. He seemed to grasp my position very quickly at every stage of the process and this resulted in as smooth a process as could be expected. My queries were mostly answered very promptly and he, along with the Chancellors Headington Office, were very flexible with timings to view or access the various properties which piqued my interest. All in all I would be glad to work with Chancellors again.... Read more
Buyer
18th Feb 2013 (11 years ago)

M Atkinson

2/5 Stars
I wonder if the reviews here were self written? Check out the qype reviews for a better picture. Tried to rent a house through them last year and they didn't/wouldn't/couldn't listen to our requirements. Showed us 2 properties that I wouldn't have put a dog up in. They seemed to be all about the money and weren't interested in us as customers. And what's up with their excorbitant fees, much higher than both the estate agents we tried after them. We settled on Christopher Bice who were much more understanding of what we needed.... Read more
Tenant
19th Dec 2012 (12 years ago)

J Hudgell

5/5 Stars
We needed to rent in the early part of 2012 and Chancellors were the best agent for our needs (3 teenegers!). They were very patient and helpful throughout all of our viewings. Our contact was Ben Newman who helped with all negotiations and contract adjustments. Even since we've moved in Ben has helped us with various things to do with my tenancy brilliantly efficiently.I have recommended Ben and Chancellors to my friend - and I am always wary of doing that - but decent agents are hard to find...... Read more
Tenant
13th Dec 2012 (12 years ago)

E Hembrow

5/5 Stars
I've bought 2 houses through chancellors, and found Jonathan Seabert to be a highly energetic, enthusiastic and dependable individual who excels in his role as manager of chancellors. I would not hesitate to promote their services.... Read more
Buyer
18th Nov 2012 (12 years ago)