H Williams
Every time I have dealt with Nikki & her team, they have been nothing short of fantastic. Communicative, honest & hassle free! Couldn't recommend them highly enough.
Nikki in particular is always a pleasure to deal with - it's hard to find someone in her position who is as hard working & committed to her clients as she is!
Thank you again!... Read more
28th Jan 2026 (14 days ago)
K Farrelly
Thankyou for your email Jo,
Yes I am settling down well and you have helped me immensely in moving in,even with enquiries that I needed sorting out and told me without hesitation if there was anything else just to call.
You have a great team, very friendly and understanding and would recommend to anyone your agency, compliments to all of you.
Congratulations on your upcoming new location.
Best regards.
Kevin... Read more
Tenant
19th Jan 2026 (23 days ago)
L Roglets
We had such an amazing experience with the Charles head team who helped us find our place. From enquiry through to the final stage, the communication was quick, efficient and friendly. Jo especially who came out on short notice to show us around - incredibly accommodating. Thank you for making a process that is normally overwhelming, so seamless. we love where we live! ?... Read more
Tenant
19th Jan 2026 (23 days ago)
S Dunsford
I used Charles Head rental services and found them to be absolutely fantastic. Really lovely staff, so helpful, informative, kept me posted throughout the whole process and gave me a lovely goody bag on moving day. Would highly recommend and use again.... Read more
Tenant
18th Jan 2026 (24 days ago)
M Roberts
The team were so helpful and handled everything. There was clear communication the whole process of my move and they made everything seamless!... Read more
16th Jan 2026 (26 days ago)
S Patterson
Charles Head recently dealt with the purchase of my Father’s flat. We were really impressed with Susie who was amazing from start to finish, so friendly, helpful and professional. She was always there when we needed her, making everything so smooth and uncomplicated. We wouldn’t hesitate to recommend Charles Head.... Read more
Buyer
23rd Dec 2025 (7 weeks ago)
D Maher
The easiest house sale ever. Susannah was incredibly helpful efficient and proactive, a lovely experience... Read more
Seller
2nd Dec 2025 (10 weeks ago)
R Edwards
We have been delighted with the team at Charles Head Kingsbridge. Over 20 years we have had excellent service from the lettings team headed by Jo Smith, and now recently with the selling team and with Susie Gerrard who helped speed along the recent sale of our flat in Thurlestone. They have kept us informed in a friendly and professional manner.... Read more
Seller
28th Nov 2025 (11 weeks ago)
A Stephens
Charles Head Estate Agents have been my lettings agent since 2021, and have helped with both fully managed and tenant find only tenancies for my properties. I am incredibly happy with the service I receive each time I rent out a property. Jo Smith is meticulous in detail and ensures that I am up to date with the ever changing rental legislations and requirements of landlords. I would fully recommend their letting services to anyone that wishes to rent out their property.... Read more
Landlord
14th Sep 2025 (21 weeks ago)
C Lilley
Charles head Have always been very helpful and understanding if there was any troubles with applications when apply for our new house, amazing staff and have always been really professional courteous and welcoming, we are really happy that we have to contact them to deal with our housing trust because they have always tried the hardest to deal with everything as soon as possible... Read more
Tenant
10th Sep 2025 (22 weeks ago)
S elegantrooms
I am truly grateful for the support and professionalism shown by Jo and the lettings team at Charles Head. From the very beginning, they made the whole process smooth, clear, and stress-free. Jo’s warm, approachable manner and the team’s consistent communication gave me real peace of mind, and it was clear how much care they put into their work.
What stood out most was the way they went the extra mile nothing ever felt too much trouble, and they were always quick to respond with genuine kindness and efficiency. It is rare to find a team that combines such professionalism with such a personal touch, and it made all the difference.
I would not hesitate to recommend Jo and the lettings team to friends or family. Their dedication, integrity, and thoughtful approach really set them apart, and I feel fortunate to have been looked after by them.... Read more
Landlord
9th Sep 2025 (22 weeks ago)
C Barnwell
Charles Head have fully managed the rental of our flat for the last 8 years. We were new to renting a property and we have always found them to be very helpful. Never too busy to explain things to us and to help us when there was a change of tenant, advising us on how to improve the property to get the best rent and good tenants. We cannot fault them in any way. Most of our dealings have been with Jo Smith the lettings manager, who has been very efficient, friendly and a pleasure to work with. I would not hesitate to recommend them to friends and family.... Read more
Landlord
13th Jul 2025 (6 mo. ago)
P devasia
I was extremely happy with the service we received from Charles head. Jo and Sally was helped me all my process .This is the second time we have used Charles head and team .they are very helpful and supportive.... Read more
12th Jul 2025 (6 mo. ago)
M Islam
Myself and my family and used Charles Head for a number of years. We use Charles Head to let our local properties. Nikki has always been a pleasure to work with and Jo from the letting department has always pulled through finding me great tenants. We have let several properties through Jo and she is very efficient - properties don’t go un-let for a long amount of time when Jo’s on the case. 5 stars from me.... Read more
Landlord
10th Jul 2025 (7 mo. ago)
C Edwards
We recently sold a property through Charles Head. We found them to be professional, friendly and approachable, excellent communication throughout the process. Particular thanks to Alisha & Nikki for all their hard work. I would be very happy to recommend Charles Head to anyone who is looking to sell or buy a property.... Read more
Seller
4th Jun 2025 (8 mo. ago)
J caslake
Clear & Friendly Communication – Easy to reach, responsive, and approachable. Going the Extra Mile – Proactive support that exceeded expectations. Professional Yet Personable – Reliable, polished, and a pleasure to deal with. Positive Impact – Helped make the process smoother, more enjoyable, and successful.... Read more
M Gillott
Absolutely amazing! Nikki and her wonderful team have gone above and beyond throughout our whole house purchase process. This is the second time we have used Charles Head and we would recommend them without reservation to anyone selling or purchasing. They are an incredibly passionate team who ensure the very best for all parties, faultlessly professional and extremely helpful at every turn. Nothing is too much trouble. A huge thank you, Nikki, Alesha, Mia & Hollie, we could not have asked for anything more!... Read more
Buyer
29th May 2025 (8 mo. ago)
N Gooch
Nikki's understanding of the emotional side of selling a property that had been in the family for many decades was a great help, and she was very supportive in dealing with challenges as they arose by advising when to hold firm and when compromise was appropriate.... Read more
Seller
27th May 2025 (8 mo. ago)
P Ekanayake
Lovely working with Nicola and the team. Hope to work again soon.... Read more
18th May 2025 (8 mo. ago)
J Davies
I found them very helpful in obtaining my rental property, very professional and efficient, thank you.... Read more
Tenant
18th May 2025 (8 mo. ago)
M Hitchens
The rental staff at Charles’s Head were so helpful with my recent move , they were supportive and nothing was too much trouble. Can’t praise them enough !... Read more
Tenant
18th May 2025 (8 mo. ago)
J McNamara
Always very efficient and prompt to respond to any queries, different from any other agents we used before. Both Jo and Sally always went the extra mile and we would highly recommend Charles Head to friends and family... Read more
17th May 2025 (8 mo. ago)
J Boon
Best letting agent I've ever been with. Outstanding aftercare.... Read more
Tenant
16th May 2025 (8 mo. ago)
N Hughes
Proceeded as discussed. Knowledgeable staff... Read more
16th May 2025 (8 mo. ago)
M Duerden
Amazing and super friendly service!!! They helped me through the whole process with very little worry. They even left a welcome hamper for me when I arrived in my new house.
Jo went above and beyond to make it such a pleasure to work with.
Would highly recommend!!!!!... Read more
Tenant
16th May 2025 (8 mo. ago)
R Watson
Thoroughly efficient, proactive and well organised team. Deliver on all promises made, with minimum of fuss.... Read more
16th May 2025 (8 mo. ago)
R Atkin
Kate and I dealt with Nikki and her team at Charles Had who were acting on behalf of the vendors of the property we were interested in buying. We made a number of requests through the course of the negotiation and found her responses to be sympathetic when necessary but very balanced overall. She was very professional and competent throughout the process. All in all a delight to deal with.
Kate and Rupert Atkin... Read more
Buyer
15th May 2025 (8 mo. ago)
M lawlor
Great to deal with Nikki and the team fantastic agency highly recommend... Read more
13th May 2025 (8 mo. ago)
R Liversidge
Excellent service all round from all of the team at Charles Head with special mention to Lorraine & Nicky who went above & beyond in our search for our “Forever Home” in the South Hams. Nothing was too much trouble & experts on the local area.
Wouldn’t hesitate to recommend & if our own home was in the South Hams we would definitely put it up for sale with Charles Head.... Read more
Buyer
11th Mar 2025 (10 mo. ago)
K Brown
Although not directly acting as our agent in our sale, Nikki of Charles Head was very proactive in pushing through her sale to enable the chain to remain intact with successful outcomes.... Read more
9th Mar 2025 (11 mo. ago)
B Richard
Very professional service.... Read more
10th Feb 2025 (1 year ago)
S Tenia
I had the best experience working with Jo she found me a rental property that suits me and my partner , quiet away from the busy noises due to our working shift she was very professional and she listened to my every detail being for a warm climate I needed a very warm area ,any information i don't understand clearly I always get someone to answer my everything detailed thanks again to charles head I would recommend them for being very professional,quick and efficient thanks again guys.... Read more
Tenant
6th Feb 2025 (1 year ago)
C Turner
Charles Head have managed a property that I have let, on and off, for variable amounts of time over the past 3 years. Jo Smith and her team, have provided a first rate, friendly and effective service throughout that time. They are always available to answer questions and they have always come up with creative solutions. In doing so, they have gone above a beyond in order to deal with even the most difficult of situations. This response is far greater than I have received from other agents I have used in the past. One member of the team, Sally, has been particularly helpful in dealing with any issues that there may have been and is very good at securing the services of various trades/services to deal with problems that may arise.. Indeed, the whole of the lettings team have been very approachable, courteous and professional and, therefore, I recommend them highly to anyone seeking their services either as a prospective landlord or tenant. Thank you Charles Head.... Read more
Landlord
6th Feb 2025 (1 year ago)
P Goodall
We dealt with Jo who was a very efficient & pleasant lady. She let our house within three days of going on their books and talked us through every process for a landlord and supported us with anything we weren't sure of. We have recommended them to our friends as we have used other agents in the past and found the service at Charles Head to be exemplary and friendly. Phillip and Jan Goodall... Read more
Landlord
5th Feb 2025 (1 year ago)
Ian
Nikki and the team at Charles Head acted in the sale of the house we purchased. The sale was complicated but acting in the best interests of their client Nikki was able to mediate so both parties were able to progress. At all times the team acted in a professional manner and assisted us to achieve our purchase which could easily have fallen at a number of hurdles. We are delighted to recommend Nikki and her team whether you are buying or selling she and her team will work hard to achieve your goal. Ian and Helen... Read more
Buyer
20th Jan 2025 (1 year ago)
J Robinson
Nikki and Alisha were absolutely outstanding. Both are exceptionally organized, thoroughly professional, and completely reliable. Nikki, clear, no-nonsense approach was refreshing, and dealing with her directly made the entire process so much simpler. Thanks to her efforts, our transaction in Hope Cove ran completed smoothly, in great time. Nikki was an excellent mediator, always maintaining a fair and practical perspective. I wouldn’t hesitate to recommend her to anyone and will certainly be retaining Charles Head to act again in the future. Thank you Nikki!... Read more
14th Jan 2025 (1 year ago)
J ormandy
Excellent service, very professional team. Totally satisfied!!!
John Ormandy... Read more
23rd Dec 2024 (1 year ago)
H Wellbeing
Supportive, Warm and Friendly. I would choose to use again for sure.... Read more
21st Dec 2024 (1 year ago)
C M.
I was extremely happy with the service we received when finding and securing a rental property in Kingsbridge. All of our queries and phone calls were answered promptly. Jo was particularly brilliant throughout the entire process, she was supportive, knowledgeable and kind. I would highly recommend the Charles Head Letting team to friends and family.... Read more
Tenant
18th Dec 2024 (1 year ago)
T Hall
Lovely friendly team very helpful and supportive … thank you for making my move pleasurable... Read more
17th Dec 2024 (1 year ago)
B Rogers
We've used Charles Head to to market 2 properties for long term let this year and have found them to be excellent. We're mainly been dealing with Jo, who has been superb throughout. Very good communication, which is so important. Thank you all very much for your efforts.... Read more
Landlord
17th Dec 2024 (1 year ago)
Keith
Excellent service, Jo was extremely professional, giving us great advice and guidance all through the process. We would highly recommend them.... Read more
17th Dec 2024 (1 year ago)
P White
Lovely, friendly service from Mia and all the team at Charles Head. Thank you for helping us make our dream of moving to the South West a reality. Definitely recommend.... Read more
7th Nov 2024 (1 year ago)
T Woods
Jo, Sally and the team at Charles Head have been fantastic throughout our move. They have been great in communication and have made sure that all documents have been received in a timely manner. Everyone has been very friendly and they have made sure that the interests of the tenants and the landlord have been met.... Read more
11th Oct 2024 (1 year ago)
C Barnett
Great people to dobusiness with... Read more
31st Aug 2024 (1 year ago)
P Harris
Charles Head are absolutely amazing.I was a bit nervous moving to a totally new location but they handled everything fantastically .Nothing was too much trouble.Their local knowledge was priceless and they found me a perfect house.I would recommend Charles Head to everyone, really friendly and professional and definitely went the extra mile in making my move as smooth as possible. The members of staff I dealt with were great. Many thanks to Nicola, Joanne and Sally.... Read more
Buyer
28th Aug 2024 (1 year ago)
R holt
Great service, very professional... Read more
27th Aug 2024 (1 year ago)
J Owen
Professional, friendly and efficient service. Nothing was ever too much trouble and communication was fantastic. Highly recommend and a great experience.... Read more
27th Aug 2024 (1 year ago)
S Fox

We first approached Charles Head in 2022 when Amanda and Jo valued our property for sale and rental respectively. They were thorough, professional and efficient in that they were both informative and helpful without being in the least bit pushy.
More recently, we asked Jo to find tenants for the same property. In a remarkably short space of time, she drew up quite a long shortlist of interested parties, most of whom viewed our house and six of whom submitted very useful Statements of Interest. We were able to select a couple who have subsequently proved to be excellent tenants. Jo and her team (particularly Sally and Nicola) then advised us how best to prepare the property - EICR, Legionella Risk Assessment, chimney sweep etc - and kept us fully-informed about move dates etc.. They also drew up the Tenancy Agreement for us as well as organising an inventory.
All-in-all, then, they’ve done us proud. Hence, I would have no absolutely hesitation in recommending Charles Head wholeheartedly and without reservation.... Read more
Landlord
26th Aug 2024 (1 year ago)
W QatarShiv
They all have been remarkable in every dealing we have had with them, great team all round from sales to lettings.... Read more
25th Jul 2024 (1 year ago)
S Thorne
As purchasers we found Charles Head helpful, efficient and straightforward. Thank you Alisha and the team... Read more
Buyer
23rd Jul 2024 (1 year ago)
B Stoltmann
Really good. Friendly staff.... Read more
30th Jun 2024 (1 year ago)
--
I would not recommend them. Untrustworthy and trying to add loads of hidden charges... Read more
10th Jun 2024 (1 year ago)
L Templeton
We're absolutely delighted with the exceptional service we received from Charles Head estate agents, especially Alisha, who helped us purchase our first property in Devon. Alisha's professionalism shone through every step of the way. She was consistently easy to reach, and her commitment exceeded our expectations. Our experience couldn't have been better, and we wholeheartedly recommend Charles Head estate agents to anyone seeking outstanding service in their property journey.... Read more
Buyer
4th Jun 2024 (1 year ago)
P Andrews
Punctual, engaging and thoughtful professional advice.
Helpful suggestions.... Read more
4th Jun 2024 (1 year ago)
D Houston
Excellent service from start to finish. Highly professional, dealt with everything extremely efficiently and in an very courteous manner. Jo Smith was fantastic in helping us find our rental property, kept in regular contact and if she said she would do something, she absolutely did! If we were to ever consider using a company to rent out our own home, I would have absolutely no hesitation in using Charles Head. First class on all fronts.... Read more
Tenant
1st May 2024 (1 year ago)
C Douglas
Nicola, your team is absolutely outstanding and incredibly professional. Each staff member I've had the pleasure of speaking with at your business has been exceptional.
I'd like to give a special mention to Jo, who goes above and beyond in understanding and advocating for her clients' interests. She played a crucial role in finding a suitable place for my mother-in-law and making it a reality.
Thank you.... Read more
13th Mar 2024 (1 year ago)
K watts
Jo exercised professionalism and diligence navigating both our needs and that of any prospective tenant and secured us a tenant that snugly fitted our criteria. I would have no hesitation in recommending her services... Read more
Landlord
8th Mar 2024 (1 year ago)
B Bannon
Last summer we were looking to return to the UK from S/W France, and now consider ourselves most fortunate to have found Charles Head estate agents advertising a suitable property in Devon.
Alison and Jo were so informative, helpful and efficient, whilst having a great sense of humour, most useful when working with us first time tenants, they not so much went the "extra mile" as went the extra 1000 miles! Their help did not finish with the completion of our agreement, when we found a problem with the heating, their response was immediate, with the electrician arriving the following day closely followed by the plumber, all was repaired.
We cannot speak highly enough of their services and don't believe they could be bettered or that we could have managed our move as successfully without them.... Read more
Tenant
26th Jan 2024 (2 years ago)
J Baker

We recently had the pleasure of working with the Team at Charles Head and I cannot express enough how impressed I am with the level of service and dedication they provided throughout the entire process. From the initial valuation to the successful completion of the sale, every member of the team demonstrated unparalleled professionalism and expertise.
What stood out the most was their deep knowledge of the local market. They took the time to thoroughly understand what proved to be a complicated sale. Not only did they work hard and efficiently on our behalf, they also became our therapists and counsellors navigating us through the sales process. Their professionalism, compassion and understanding really is second to none!
I wholeheartedly recommend, Nikki, Alisha, Tracy and Lesley as 'Team Charles Head' to anyone in search of a reliable and results-driven estate agent. Their professionalism, expertise, and commitment to client satisfaction make them a standout choice in the locality. Thank you, Team Charles Head, for making my house sales experience a truly enjoyable and successful one!... Read more
Seller
1st Dec 2023 (2 years ago)
R Cockroft
Nikki is absolutely wonderful. It feels like an experienced friend has helped guide me through what would otherwise be difficult. She showed me the gems I was looking for and helped me avoid silly mistakes I couldn’t see.... Read more
15th Nov 2023 (2 years ago)
S Davies
Buying a home eith Charles head was easy from start to finish. The team are always on hand to answer any questions and assisted with a smooth transition of sale.
Thank you to everyone ????... Read more
Buyer
1st Nov 2023 (2 years ago)
A Mahn

We were selling our property with another agent and unfortunately are vendor did not have the best experience so they came to Charles Head for their support and advice. This was a long relationship that had been formed over several years. It resulted in one phone call and a couple of questions answered later, and fantastically our property was sold via the wonderful ladies Nikki and Alisha.
Their product knowledge and skill in realising exactly what we wanted resulted in a completion on our dream property.
They kept us updated always in a professional manner at all times and kept every conversation real and no overselling.
Alisha was completely integral and honest and never promised anything she could not deliver.
Both ladies kept their commitment to us and their vendor on track and continually updated.
I want to say Charles Head never received any payment from us as this was not who we were advertising our property with. They did this from a place of genius honesty and wanted to work with the local community.
In all sales roles we know one of the biggest skills in relationship building is listening to the customer and they knew what we wanted and found our dream home which we can’t wait to move into.
Knowing their target audience resulted in the sale of our house and a further purchase.
We did have one major obstacle as we did not choose them as a choice for selling our home but in the future we would ensure they are the first point of call.
We would highly recommend them as a first choice for selling of any home in the near future. Well done ladies and team at CH!! You will be opening those bubbles very soon!!
Thank you... Read more
Seller
28th Sep 2023 (2 years ago)
E Hartshorne
Enjoyed meeting Nikki, clearly knows her stuff and a was a pleasure to deal with.... Read more
22nd Sep 2023 (2 years ago)
A Lubrani

My property was sold through Nikki Povey and her team for just under £3m. I had it listed in the previous 4yrs on and off with different agents, one was an international company, however, none were successful in finding a buyer. Within 3months of appointing Charles Head they had sold it. The team were all so professional, enthusiastic yet so personable to the point I felt like I was their only client! Nicola herself dealt with the viewings and the negotiations. The strength and confidence she radiated representing my property worked so well and I felt that she was working for both myself and the buyer with total dedication and intention to make it all happen.
If there were any questions to be answered, which of course there were many with an estate such as mine, they were dealt with by the team and Nikki, quickly, fully and reassuringly with great competence. I would always recommend and have done since to anyone selling or buying a property in the South Hams that they go to Charles Head. They value each and every customer, large or small properties with the same expertise and specialised service, in my experience of selling and buying, better than any other local company.... Read more
Seller
20th Sep 2023 (2 years ago)
J Harvey
Nikki has been super helpful in the past year. We’re relocating and her team were quick to understand our requirements, send very relevant properties and even assist with questions about other properties when requested. Friendly and professional they’re the best in the area... Read more
19th Sep 2023 (2 years ago)
K Riley
An estate agent that truly delivers, keeps you informed and goes the extra mile. Nikki Povey in particular was always aware of our house needs and expectations, even suggesting a viewing arranged by Charles Head wasn’t the right house for us. Once we found something to buy, Charles Head were responsible for the start of the chain and the end, with ourselves in the middle. Nikki filled the entire void of the differing estate agent responsible for the sale of the house we bought. Without Charles Head I’m not even sure we would have completed. Thank you so much.... Read more
Buyer
19th Sep 2023 (2 years ago)
R Reckitt
Thank you to the whole team at Charles Head. It has been an absolute pleasure from start to finish. The team are organised, communicative, understanding and considerate. They are all friendly and helpful - the whole team, and I can honestly say from my point of view, it has been the easiest house sale ever. I highly recommend them - and will be doing so to everyone who asks! Thanks you especially to Alisha, Lesley and Tracey - who kept me sane throughout! Great team; Great Estate Agents.... Read more
Seller
18th Sep 2023 (2 years ago)
S Luttrell
Nikki and her team at agents Charles Head - especially her daughter Alisha - were instrumental in my wife and I finding a wonderful spot in the South Hams. Nikki’s intimate knowledge of this lovely, increasingly popular coastal region, in and around Salcombe, is excellent. Together with her drive and proactiveness, she served us well, uncovering public and private opportunities for consideration. Whether you’re a seller or buyer, Nikki’s pulse on this area where values are rising every year is unrivaled.... Read more
5th Aug 2023 (2 years ago)
S Allan
Thank you Nikki & the team!! Just bought the loveliest apartment on the coast and as Estate Agents ourselves we were probably rather fussy buyers, but I have to say you went above and beyond to help this transaction through. Professional, efficient, friendly and always happy to help - so important as we're not local - thank you again, we both appreciate your hard work and would definitely recommend your Company to both prospective vendors and purchasers.... Read more
Buyer
26th Jul 2023 (2 years ago)
E Harpur
Brilliant friendly service understood our specific requirements & matched us to the perfect property. Very helpful & informative throughout the whole process. Would highly recommend. Big thank you to Nikki and Lesley for finding our family the perfect property.... Read more
9th Jul 2023 (2 years ago)
R Kelly
Charles Head - and in particular Nicola Povey - were amazing when it came to selling my house. They got me the best price, kept me informed of how the sales process was going, and were simply brilliant all-round. Really great service.... Read more
Seller
5th Jul 2023 (2 years ago)
R Graham
I am writing to express my appreciation for Nikki's exceptional work on The Lanterns project. As the developer of this scheme, I had the pleasure of working closely with Nikki and her team.
Nikki consistently went above and beyond her role to ensure that the marketing of the apartments was executed seamlessly, and her unwavering dedication was invaluable in achieving the end goal. Her organisational skills, attention to detail, and communication abilities were exemplary.
Furthermore, Nikki's professionalism, enthusiasm, and friendly demeanour made her an absolute pleasure to work with. She always maintained a positive attitude and displayed a genuine interest in ensuring that everyone involved was satisfied with the outcome.
Overall, I have no hesitation in recommending Nikki to any potential clients or colleagues.
Thank you, Nikki, for your determination to securing a premium price for our premium properties.
Bob Graham... Read more
17th Apr 2023 (2 years ago)
J Tilstone
Within a few weeks of listing our grandads property with Charles Head we had a buyer. Alisha managed all details in a super friendly, polite & professional manner. She kept us well informed throughout the entire process and went above and beyond in helping us as we do not live locally. Highly recommend!... Read more
Seller
1st Mar 2023 (2 years ago)
B Matley
Nikki and her team were incredibly helpful and professional throughout our buying process. We have used Charles Head on numerous occasions and wouldn’t hesitate to use them again.
The team were very efficient and responded promptly to any requests or queries we had - couldn’t recommend them enough! Nikki is enthusiastic and truly passionate about her job - and this is definitely carried throughout the whole Charles Head team.
Thank you!... Read more
Buyer
19th Jan 2023 (3 years ago)
E Dyas
As a family we truly appreciate the time and professionalism that the Charles Head Team showed during a very difficult time of losing a loved one.
Nikki and her team took full control over the selling of the property and all involved were very knowledgeable on proceedings.
The Penthouse was sold very quickly and we would not hesitate to use or recommend Charles Head in the future.... Read more
Seller
18th Jan 2023 (3 years ago)
NIPTUCKMYPHOTO
I can not recommend Charles Head highly enough! Nikki and her team are always smiling and on hand to help you with the stresses of selling your property. Their professional approach, local knowledge of the area and skills at marketing are unprecedented. No-one knows the area better and this is the third time that we have used Charles Head to market our property - I wouldn’t use anyone else.... Read more
Seller
17th Jan 2023 (3 years ago)
L Clayphan
The team at Charles Head have been exceptional from the first viewing to picking up the keys. Nikki Povey not only led us through the purchase seamlessly, her tenacity and determination saw the deal to fruition. She works for both buyer and seller with the utmost professionalism and care. We would both thoroughly recommend her and the team for either selling or purchase. A breath of fresh air to the industry!... Read more
Buyer
6th Jan 2023 (3 years ago)
E Wilton
Would definitely recommend CH to anyone, very professional and prompt service. Thank you!... Read more
30th Nov 2022 (3 years ago)
B Heating
Your genuine enthusiasm and generosity of spirit shone throughout. Even on the most difficult days for us, your steadfast, efficient, trustworthy and knowledgeable team guided us through with nerves of steel! Thank you Nikki, Alisha and the entire Charles Head team!... Read more
29th Nov 2022 (3 years ago)
E Tipping
Great service.
The apartment was sold very quickly. The team was very efficient, getting the brochure out and about at top speed. Can’t praise them enough.... Read more
Seller
2nd Sep 2022 (3 years ago)
G Prosser
Although we were the buyers and did not directly employ Charles Head, their service from start to finish was always efficient and professional. Their response to our requests and emails was always responded to promptly and they always went out of their way to help whenever they could. We would highly recommend them.... Read more
Buyer
22nd Aug 2022 (3 years ago)
R Follett
I would 100% recommend Charles Head based on their comunication and professionalism. Thank you to a very friendly team.... Read more
17th Aug 2022 (3 years ago)
S Taylor
We bought a property through Charles Head in May 2022, and were very pleased by the service received by Charles Head & Alisha in particular, constantly updating us on the progress and more than happy to help with any of our requests.... Read more
23rd Jun 2022 (3 years ago)
M Johnson
We would have no hesitation in recommending the Charles Head Sales Team. From the start of putting our house on the market they provided an efficient, professional and friendly service throughout the whole process. Always ready to help and respond quickly to any queries or concerns. We were especially impressed by the help we received from Alisha, nothing was ever too much trouble.... Read more
Seller
8th Apr 2022 (3 years ago)
L barnett
Very Professional and considerate would highly recommend for both selling and buying properties - they go the extra mile.... Read more
Seller
30th Mar 2022 (3 years ago)
T Christophers
Nikki and her team are amazing! If you want to sell your property for the right price, this is the company to use. The service was extremely professional and attentive. They went out of their way to help solve queries the buyer had. The whole process was managed extremely well with weekly updates. I was impressed that the agency also followed up with the solicitors, which is a value added service. I was congratulated upon the sale with a beautiful bottle of wine. I recommend Charles Head 200%... Read more
Seller
18th Feb 2022 (3 years ago)
M Yeates
Brilliant service. The team, and Nikki in particular, worked hard, kept us updated and guided us throughout the sale process... Read more
Seller
2nd Feb 2022 (4 years ago)
C Hughes
Friendly, professional team who are very good at their jobs. I've sold several houses through Nikki and her team and they never let you down.... Read more
Seller
22nd Jan 2022 (4 years ago)
M Donald
we value highly the teams work and local knowledge at Charles Head in marketing our developments and appraising new schemes and wouldn't hesitate to recommend them... Read more
Seller
20th Jan 2022 (4 years ago)
N Sarna
Very professional and efficient service provided by Charles Head. I have no heistation in recommeding thier services.... Read more
19th Jan 2022 (4 years ago)
M Crewe
The team at Charles Head are friendly, professional and always happy to help. My experience with Susie is exceptional. She looks after my holiday rental as if it was her own. Very informative, adaptable and their housekeeping staff first class. Would have no hesitation in recommending CharlesHead holiday lettings.... Read more
Landlord
11th Jan 2022 (4 years ago)
J Owen
Amazing professional, yet personal service from the team at Charles Head. Would highly recommend using CH should you be looking to sell your property or searching for your dream home.... Read more
10th Jan 2022 (4 years ago)
T Russell
Charles Head, and in particular, Susie, from the Coastal Holidays department, have been exemplary in their communication whilst assisting me with enquiries. A very professional company who take the time to call and talk things through. Highly recommend working with them.... Read more
26th Aug 2021 (4 years ago)
D Eydon
I have come across Charles Head twice in the last 5 years, once when I was trying to let my property through Lisa, who was very rude, unprofessional and had a bullish approach. Since the company has been taken over they have improved their branding however from what I have experienced since buying is that the new owner doesn't have a clue what she is doing and has no experience in estate agency. Most of the team are friendly and are trying their best but there is a lack of knowledge and the young lady in accounts has an attitude problem. Research all the estate agents before using their services.... Read more
4th May 2021 (4 years ago)
C pettit
Buyers beware. This is the worst service I have experienced from an estate agent. Minimal correspondence and general poor customer service. Had to find out our above asking price offer was not successful and property had been sold via a relative looking on right move. Won’t use again.... Read more
Buyer
29th Apr 2021 (4 years ago)
S Flint
Beautiful... Read more
21st Mar 2021 (4 years ago)
A Bloomer
Fabulous old firm values of customer service with up to date technology, local knowledge Devon second to none and friendly professional team... Read more
4th Sep 2019 (6 years ago)
P Barlow
I always recommend Charles Head to my friends because their professionalism and service is second to none in the local area. I moved to Kingsbridge from Gloucestershire, so had to do most of the transaction by telephone, and experienced nothing but helpfulness and courtesy from everybody. I found my dream home because they understood exactly what I was looking for, i.e. they listened to me!... Read more
Buyer
7th Mar 2019 (6 years ago)
C Morrigan
Friendly team turns nasty behind your back... Read more
13th Feb 2019 (6 years ago)
H Usher
Fantastic customer service, helped with all my inquiries when i was purchasing my new property. Thank you to the team in sales! Would highly recommend... Read more
Buyer
14th Apr 2018 (7 years ago)
E
Best Agents I've experienced in over 10yrs of letting in Salcombe - wouldn't go to any-one else - Keep up the great work Lisa and your team! Have bought and sold through them too - they've never failed me yet! Super team - definitely recommend.... Read more
Landlord
15th Dec 2017 (8 years ago)
C Dodd
Excellent letting agents. Tenant found quickly and any issues that are brought to their attention either by the tenant or myself are dealt with properly and efficiently with correct interactions with all concerned. I am very happy with their service and would have no hesitation in recommending them to others.... Read more
Landlord
11th Dec 2017 (8 years ago)
R Clarke
Dreadful customer service. I wish I had taken notice of the other reviews before making contact with this outfit. Avoid if at all possible!!!!... Read more
2nd Dec 2017 (8 years ago)