rocha
I generally had a good experience with this agency. Solving problems and making inquiries were always smooth. However, one of their agents (Ebony) brought a potential new tenant to visit my flat without my permission, when I was on holidays. I did not appreciate that and she never apologised, just ignored my emails.... I contacted Edward who apologised later. I have also explicitly asked to keep my letters during the transition period but never got any information about them, even knowing that some letters have arrived (got simultaneously by email). This was not nice given that I kept returning all letters for the previous tenant for a year when I moved in.... Read more
Landlord
27th Mar 2021 (3 years ago)
M Blue
Having had a number of experiences with property agents, I can confidently say that Domeview Properties is the blueprint for great service that other agencies could very much learn from. As a tenant whose property was managed by them for the last 4 years I can only speak of how highly they always communicated and actioned the requests with speed. A lot of this in down to Edward, who was always on hand to help and provide support whenever we had any issues. He is undoubtedly an exceptional professional and one who takes great pride in his work which is evident to see. The agency might not be a familiar name on the high street , but that’s what sets them apart and I very much will miss their genuine and caring service. If you see a property up for rent from
Domeview, or want a property managed, then I highly recommend them. Thank you Edward and the team!
Qas... Read more
Tenant
21st Jan 2021 (4 years ago)
N Faccini
Has been such a pleasure to rent out our apartment through Edward, from Domeview Properties. He always answered promptly to all our questions or to arrange any repair/ work to be done in the apartment.
Highly recommended agents to rent from! Best, Natalie &Anders... Read more
Tenant
24th Nov 2020 (4 years ago)
M Krupinska
We couldn’t have wished for a better agent - Edward and team have taken spectacular care of us over five (!!) years in our home in Dalston. We’d both had lots of experiences with agents prior to Domeview and it’s safe to say these guys exceeded all of our expectations. I largely due to Edward that we stayed as long as we did, and we are heartbroken to be parting ways. If we ever let out our own property, we’ll 100% use them, and refer them to all London renters out there!!! Thank you for everything.... Read more
Tenant
16th Jan 2020 (5 years ago)
M Stolz
In short: 10/10. From day one to the end of a 5+ year tenancy we can only say positive things. We heard horror stories about agencies in London and we did not expect much but Domeview Properties was flawless. All emails and requests were dealt with in a timely manner and they went above and beyond.... Read more
Tenant
23rd Oct 2019 (5 years ago)
M Feraru
Been with them for 2 years now, and they've been great! Exactly what you'd expect an ideal estate agent to behave: easy reachable, quick turnaround when there were issues, patient to explain things you don't understand in detail. Definitely recommended, you'd be lucky to have a chance to work with them.... Read more
17th Sep 2018 (6 years ago)
S Kasat
Excellent team and very personalised and non commercial approach. Thank you Edward & Ethan for making our stay at Elektron stress free and memorable.... Read more
Tenant
4th Jul 2018 (6 years ago)
B Silva
I had a great experience with Domeview Properties, especially when dealing with Ethan Brookes, who made the whole process of viewing the property, signing the contract and moving very easy.
I do recommend their services as they show how valued their customers are. They've answered all my e-mails and calls and were able to solve issues quickly.... Read more
Tenant
28th Jun 2018 (6 years ago)
D Nath
I can’t understand all these positive reviews, they must be written by Domeview staff. Which is odd, because when it comes to communication they have generally been silent, repeatedly failing to get back to me and handle things they promised for months to do. It has taken 9 months to arrange for their contractors to redecorate a room after a damaging leak, and even with a date now set I’m not confident anyone is actually going to show up, given past experiences with Domeview. Complacent, incompetent, just an absolute shambles. If I were the landlord paying for this “service” I’d be very concerned about where my money is actually going.... Read more
Landlord
1st May 2018 (6 years ago)
G Sherwin
An incredibly positive experience.
I was a customer of Domeview Properties from June 2016 - February 2018 and, specifically, a tenant of one of their modern 3-bedroom apartments in Aldgate East. My experience with a number of the team over that period was incredibly positive, both in terms of their level of customer service and support in dealing with all maintenance and contracting matters. Further details below.
Management of contracts and finances - the team are efficient and extremely fair when it comes discussing fees, rental amounts and payment schedules
Maintenance and property management - we had several to-be-expected issues with the heating, air conditioning, white goods, etc, which Domeview were always brilliant in supporting the process of repair. This would of course require a third party tradesman or property manager to resolve these issues on occasion, but Domeview were always great when it came to facilitating it.
Customer service - Edward and team were always helpful and understanding in any situations where we needed contact; furthermore, their attitude and urgency always made the process efficient and effective.
Would recommend, primarily for the level of trust and comfort you can have in a property agency which is unfortunately not always found elsewhere.... Read more
Tenant
8th Mar 2018 (6 years ago)
T Robinson
First class agents. Excellent communication, coordinated updating furniture (bed and drawers) always polite, open and honest. Would recommend them for anyone looking for rental accommodation in east London... Read more
20th Dec 2017 (7 years ago)
P Singh
Rented from them for over 5 years. Most professional and helpful agents I have ever come across. Highly recommend them.... Read more
Tenant
16th Dec 2017 (7 years ago)
C Hughes
Absolute bunch of chancers. Every problem we've had with a property they manage gets passed on to someone else. They promised for months to contact us and arrange a date for their contractors, then when nothing happens explain it's because someone else was on holiday.
Their staff show little grasp of good customer service and couldn't hang up quick enough when I called to report a leak in our ceiling. No callbacks and the agent (Edward) I needed to speak to was always "out of the office".
If you're looking for a company who'll take a regular fee to do sweet f. a. then these are your guys.... Read more
Tenant
13th Dec 2017 (7 years ago)
L Lingard
What a pleasure dealing with this outfit, one phone call not only leads to me knowing that all my properties are safe, secure and well managed we always sign off with great humour. A very friendly professional bunch of individuals. Highly recommended.... Read more
Landlord
8th Dec 2017 (7 years ago)
G King
I have used Domeview to rent my flat for the previous five years. Throughout that time the service provided by Ed and the team has been exceptional. Communication has always been timely, personable and extremely professional. Any issues with the flat were always swiftly addressed. Having had recent dealings with similar companies, Domeview stand out as a class above their peers.... Read more
Landlord
28th Sep 2017 (7 years ago)
Tamara
I have been DP's client for a number of years, my experience has always been very positive. If you are looking for friendly, helpful, accommodating estate agents, I highly recommend Domeview.
T... Read more
28th Sep 2017 (7 years ago)
B Silva
Edit 02/08/18
I left Domeview Properties a great review 1 month ago. That was because they were great until I moved in. Now after having moved in, they haven't sorted out anything for me. I bought a vaccum cleaner myself because the one in the flat was defective from day one and they never replaced it.
I've been trying to get them to have a look at the microwave which does not work properly and they haven't even answered me. They set up my name on the Council Tax Bill and did not even care to write my name correctly. And I'm not talking about a typo, they just completely wrote my name all wrong.
So there, first impressions were good. After becoming a tenant, definitely need improvement.
Old review:
I had a great experience with Domeview Properties, especially when dealing with Ethan Brookes, who made the whole process of viewing the property, signing the contract and moving very easy.
I do recommend their services as they show how valued their customers are. They've answered all my e-mails and calls and were able to solve issues quickly.... Read more