Engel Jacobs Borehamwood are an estate agent in Borehamwood. They mainly list properties in WD6, AL2 and N2. Over the last 6 months, they've listed 4 properties, with 3 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla.
Opening hours
Monday8:00am - 10:00pm
Tuesday8:00am - 10:00pm
Wednesday8:00am - 10:00pm
Thursday8:00am - 10:00pm
Friday8:00am - 10:00pm
Saturday8:00am - 10:00pm
Sunday8:00am - 10:00pm
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Engel Jacobs - Borehamwood Reviews (41)
Have you used this agent?
68%
5%
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27%
Vishal
As the managing agents, Engel Jacobs have always dealt with my queries efficiently and have been helpful when matters have arisen. I thank them for their professionalism over the years.... Read more
27th Sep 2021 (3 years ago)
C Levitan
Was a pleasure dealing with Samantha to complete my tenancy in a lovely flat in Stanmore. The whole process was a breeze and stress free - I highly recommend Engel Jacobs, thank you so much Samantha!... Read more
10th Sep 2021 (3 years ago)
A L
We rented a house through Sam at Engel Jacobs.
She was very professional and attentive.
answering all our questions and going through the contract, changing things we didn't want or adding in things (like a pet clause) according to our requests.
another good thing is that email and Whatsapp messages get answered the same day.
we'd recommend Sam at Engel Jacobs any day :)... Read more
9th Sep 2021 (3 years ago)
A Cano
We were tenants of Engel Jacobs, living in NW11 for four years, and we have only good things to say.
The start and end of our tenancy went as seamlessly as it should, even though we had to cut it short by a month.
In 2017, the inventory was carried out in our presence and delivered within a couple of days.
Contrary to some places, you could tell the property had actually been professionally cleaned. All certification was up to date and all appliances and fixtures functioning well.
Annual testing was carried out like clockwork and any issue that came up was dealt with straight away (never anything serious or major!) No fights, no fuss. The communal areas of the building were cleaned every week, even during covid lockdowns, and minor improvements carried out during our 4-year stay.
There was a high turnover of tenants to some flats, but that never caused us any issue either.
We dealt with dear Samantha since the very beginning and she assisted us in every matter related to the tenancy and the property efficient and professionally. Even when she was away on annual leave there was always someone to pick up our phone calls or emails.
Sadly, we said goodbye last month, and we could only wish our new landlords and agents were as good and efficient as Samantha and Engel Jacobs!... Read more
23rd Aug 2021 (3 years ago)
O Dadon
Great service and fantastic stuff! Definitely recommend!... Read more
23rd Aug 2021 (3 years ago)
B Everest
They manage the block of flats i live in currently and have always been easy to get hold of and great at communicating relevant information. I'm currently selling my flat and Stuart has been incredibly helpful; providing any information my solicitors needed in a timely manor even outside of his working hours to help my sale progress.... Read more
5th Aug 2021 (3 years ago)
K Carloni
Fantastic Service from start to finish. Very friendly staff Would definitely recommend them.... Read more
22nd Jul 2021 (3 years ago)
I Biagi
this is the second time I write a review. the first time, I decided to take it out after receiving a call from the owner of Engel Jacobs who promised me to fix the issues. Issues have never been fixed despite trying our best to work with the,. we have been with this service charge company for quite few years now and their service and communication has been extremely poor. unfortunately , despite our constant follow ups, we barely receive answers to our emails, never seen any account statement, no follow ups nothing. we did not receive a single reply to any emails during the whole 2020. This is unacceptable. We need to carry on urgent works in our building and we have been waiting for proposals for over 6 months now and despite our follow ups nothing. I have tried to contact Richard the owner . we also found out that they are overcharging us, they do the mark up on everything and we don't know where the money that we have been paying so far are gone. I mean , we just need a full statement of the account right? now we are no left with other possibility than involving a lawyer- We are three young landlords, professionals, we really care about our flats and the building , we have always paid the service charges and all we want is a decent and professional service charge company to manage our flats..... Read more
20th May 2021 (3 years ago)
J Kennedy
Been a client of Engel Jacobs for a few years now as they have been managing our 14 apartment building. I have been extremely happy with the service. Very professional, knowledable, good lines of communications/quick response to queries and access to information. I'd be happy to recommend Engel Jacobs to anyone looking for a company to take care of their property management.... Read more
19th Apr 2021 (3 years ago)
J claret
I used Engel Jacob’s recently to rent a flat
Sam and her team were incredibly helpful and responsive - I couldn’t have asked for more :)... Read more
14th Apr 2021 (3 years ago)
O Wentworth
Sam managed our tenancy for over two years and was great throughout the whole process. If there were ever any issues, she would always get it sorted! We really enjoyed our time there.... Read more
9th Mar 2021 (3 years ago)
J Graham
Samantha, the owner of this company, managed our property on behalf of our landlord during a 2-year lease. In July, as we were moving out she personally asked me to provide a review of her company. I decided to wait until the checkout report and deposit were finalised. Here we are four months later. Here is the review and why it is so late:
Two weeks into the tenancy I discovered a moldy leak in the ceiling. They sent in a repairman to tear the ceiling apart but it took the better part of a year to get the hole repaired. We were told that there was an issue with insurance which caused a delay but I don’t believe there is any excuse for a year timeline. This was an inconvenience, but we lived it. However, the company’s actions during our checkout were unreasonable and unethical!
When we ended our tenancy we were given our checkout report and told that we would have to pay £1000 of our deposit to have the flat “entirely repainted” because of a few scuffs on the wall (pretty typical for a 2-year lease). I asked Samantha to provide a copy of the last time the flat was painted and she could not do so but insisted that I had no choice to pay. I informed them that I was uncomfortable paying that price and they replied asking what I would be willing to pay. I felt that the scuffs were within the definition of “reasonable wear and tear” for a two-year lease and informed her I was not comfortable paying. Luckily I contacted the Deposit Protection Service to ask about my options. They informed me that landlords and property managers should not ask for money outside of their platform! They told me not to pay and use their service only. Long story long, both parties submitted evidence to an independent arbitrator used by DPS. A few days ago we received our result. Rather than £1000, the arbitrator awarded them only £150 for redecorating. JUSTICE!
However I was very disappointed in this company for trying to work around the deposit protection service and take advantage of an international student and young professional who were unfamiliar with the system. Not to mention they tried this during a global pandemic and economic recession. Shame on them!... Read more
14th Nov 2020 (4 years ago)
B Selman
Having worked in the property industry 13 years I have never experienced such a high level of service and communication from a local agent. Sam was on top of everything and very responsive a delight to work with. She kept me updated constantly and managed to get me into my dream home within 4 days of the viewing. A great local company that I will recommend to everybody.... Read more
21st Sep 2020 (4 years ago)
L Barr
A massive shout out to Samantha Engel at Engel Jacobs estate agents based in Borehamwood (but covering the whole of Hertfordshire) for their extremely professional and amazing service and renting out our lovely little house so quickly and stress free - wot a breathe of fresh air to deal with. I highly recommend them ????????... Read more
17th Sep 2020 (4 years ago)
D MacNair
Excellent service. Highly recommended... Read more
17th Jun 2020 (4 years ago)
Performance stats
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