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  1. Home
  2. Folklands - Croydon
Folklands - Croydon Logo

Folklands - Croydon

Closes at 6:00pm
362 Brighton Road, South Croydon, CR2 6AL
Folklands Estate Agents are an estate agent based in South Croydon. They mainly list properties in CR0, CR2 and CR8. Over the last 6 months, they've listed 47 properties, with 14 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Folklands - Croydon Reviews (147)

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All (147)
Seller (76)
Buyer (37)
Landlord (6)
Tenant (8)
General (20)

Anonymous Landlord

5/5 Stars
I switched to Folklands as a landlord four years ago after being let down by a large estate agency. Richard has been very approachable and consistently attentive to my needs, providing excellent knowledge and service throughout the tenancy period. He goes above and beyond to help his clients – even assisting me in finding a reliable plumber to resolve some plumbing issues, despite my service package not including property management. Choose Folklands, and you’ll be as satisfied as I am.... Read more
Landlord
12th Nov 2024 (14 weeks ago)

J rajoy

5/5 Stars
Folkland is amazing no words to say how helpful they were. They were always ready to listen to their customers and always act in a timely manner. Throughout my tenancy in the property for the last 3 years I never went through any hard time because they were right next to help me. Thank you so much... Read more
Tenant
29th Sep 2024 (20 weeks ago)

A Haines

5/5 Stars
I wouldn’t go with any other agency. Richard is trustworthy, has a high level of integrity and goes the extra mile for his clients and tenants. This is a personable agency - they go above and beyond. Highly recommended... Read more
25th Sep 2024 (21 weeks ago)

G Berry

5/5 Stars
Richard and the team were excellent. Always very friendly, helpful and did everything they could to make sure we were well looked after. Highly recommend to anyone.... Read more
11th Sep 2024 (23 weeks ago)

S Gallafant

5/5 Stars
I honestly couldn’t recommend Paul and Richard at Folklands enough! Having never sold a property before, Paul walked me through the entire process with detailed explanations, and gave me a realistic and professional opinion on what I should put the property on the market for. Less than 1 week in and after 3 viewings I had 2 offers at asking price and I was very pleased I went with their advice. The sale of my property was not straight forward due to difficulties with my management company, but Paul kept both myself and my buyer updated and assured throughout the whole process. Paul and Richard went above and beyond what an estate agent would normally do to help me with the sale and I would trust them again in a heartbeat and would recommend them to anyone who wants as minimal stress as possible during a sale/exchange, and thank you to Sophie too for being on top of everything. Thank you Folklands... Read more
Seller
7th Sep 2024 (23 weeks ago)

Anonymous Home Buyer

5/5 Stars
Paul and the all team from the word go were excellent. Kept us the loop at all times, chased and kept up the pace where required and absolutely did a Sterling job to resolve an issue with Lease which threatened to derail / scupper the sale. Thanks once again and will certainly recommend Folklands.... Read more
Buyer
6th Sep 2024 (23 weeks ago)

S white

5/5 Stars
My house sale was completed today. I can only compliment Folklands. Richard, Paul and Sophie have been very proactive, courteous and most professional. Paul was my main agent and we valued his guidance and advice whilst appreciated the fact that he very much let us be in charge of our decisions. I would strongly recommend these estate agents.... Read more
Seller
22nd Aug 2024 (26 weeks ago)

C mathew

5/5 Stars
I've had the pleasure of working with Folklands and I must say, the experience was outstanding. From the very first contact, Richard and team demonstrated professionalism, responsiveness, and a genuine commitment to finding the right property to rent. The entire process was smooth and stress-free. They were always available to answer my questions and provided clear and timely communication every step of the way. The property viewing was well-organized, and they went above and beyond to accommodate my schedule. What impressed me most was their attention to detail and the care they took to ensure everything was in perfect order .They handled all the paperwork efficiently, and I felt confident and well-supported throughout the process. I highly recommend Folklands to anyone looking for a reliable and friendly letting agency. Their team truly cares about their clients, and it shows in the quality of their service. I couldn’t be happier.... Read more
Tenant
20th Aug 2024 (5 mo. ago)

Anonymous Tenant

5/5 Stars
I've had the pleasure of working with Folklands and I must say, the experience was outstanding. From the very first contact, Richard and team demonstrated professionalism, responsiveness, and a genuine commitment to finding the right property to rent. The entire process was smooth and stress-free. They were always available to answer my questions and provided clear and timely communication every step of the way. The property viewing was well-organized, and they went above and beyond to accommodate my schedule. What impressed me most was their attention to detail and the care they took to ensure everything was in perfect order .They handled all the paperwork efficiently, and I felt confident and well-supported throughout the process. I highly recommend Folklands to anyone looking for a reliable and friendly letting agency. Their team truly cares about their clients, and it shows in the quality of their service. I couldn’t be happier.... Read more
Tenant
20th Aug 2024 (5 mo. ago)

C Nicholls

5/5 Stars
Folklands are just the best example of all the benefits of going with a local independent estate agent. Everyone there is thoroughly professional and well-organised. I sold my flat in Croydon through them and given the various historical issues this was not straightforward. A stressful process was superbly managed by Richard, Paul and Sophie meaning that not only did the sale go through (at the asking price), but that I retained what little is left of the hair on my shiny head. If you want a trustworthy estate agent, who are genuinely able to build professional working relationships with buyers, sellers and solicitors, who know the Croydon area superbly and will communicate with you clearly and honestly every step of the way, then it has to be Folklands!... Read more
Seller
19th Aug 2024 (5 mo. ago)

J Ramos

5/5 Stars
We just completed our sale about four hours ago. I’m very happy we went with Folklands because at the outset they did something many estate agents are afraid to: they challenged how much we thought our home was worth. Usually, agents try to give you lovely figures that are high and get you to have unrealistic expectations. Folklands calmly but firmly gave us the number they would expect we could reliably receive on the market, and in hindsight they were right. We got enough offers early on (but not so many as to feel we had undervalued the flat), and the team were great at communicating with us. Highly recommend.... Read more
Seller
22nd Jul 2024 (6 mo. ago)

C Strand

5/5 Stars
Had a great experience selling my first house with Paul! Everything was explained and communication throughout was excellent! Thank you ????... Read more
Seller
19th Jul 2024 (6 mo. ago)

K Kanmaz

5/5 Stars
I can easily say Folklands has been the best agency I've had the pleasure of renting from in my past 6 years in London. They've always been very polite, caring and prompt with every communication and issue. Very helpful and nice people, especially Richard. Now that I've moved to a different borough I certainly feel the absence of having an agent that actually cares and responds like they had for us. I can't thank them enough for making our stay comfortable and our home always cared for.... Read more
Tenant
28th Jun 2024 (7 mo. ago)

Peter

5/5 Stars
Richard and his team are just the best agents out there, leagues ahead of anyone else. He has a thorough understanding of the property market, born from experience and knowledge. His negotiation skills impressive and fair, I can trust him to get the best outcome. His team are superb, happy to share their wisdom on other property related issues. No stress and no hassle is what you get with this crew, thoroughly recommend them. Other agents, watch and learn, this is how it should be done.... Read more
24th Jun 2024 (7 mo. ago)

C Knights

5/5 Stars
We bought our home via Richard and the team 5yrs ago and because our experience was so seamless back then, we've just sold our house via Folklands too. Paul was a superstar getting our sale over the line and went above and beyond with his comms throughout the process. They're a small, local agency who make the whole experience personable and as stress free as these things can be! I'd definitely recommend if you're buying or selling your property.... Read more
Seller
24th Jun 2024 (7 mo. ago)

S Shortland

5/5 Stars
During my recent sale of a rental property via Folklands, all of the staff have consistently been extremely efficient, professional , and courteous. I would have no hesitation in using Folklands again should the need arise..... Read more
Seller
14th Jun 2024 (8 mo. ago)

E Walkington

5/5 Stars
As first time buyers, we were very impressed by the professionalism, decency and good humour shown by Richard, Paul, Sophie and the team - who truly went above and beyond to effect a smooth sale, and offered some excellent advice and tips on services to boot. Cannot recommend highly enough.... Read more
Buyer
4th Jun 2024 (8 mo. ago)

H Thomas

5/5 Stars
We had a great experience working with Folklands and found them incredibly helpful and friendly. Great to find a trustworthy estate agents!... Read more
31st May 2024 (8 mo. ago)

S Rowland

5/5 Stars
I had tried another EA previously who were full of empty promises, I moved to Paul and the attention to service was superb, he helped at all stages including visiting the property to fix various items and ensure it looked great for visits by potential buyers - the property was sold within 10 weeks - thoroughly recommended dont try others just go to Folklands - great service... Read more
Seller
28th Mar 2024 (10 mo. ago)

T Willis

5/5 Stars
Richard and his team managed the rental of our property and its sale. They provide a great service in both regards. I'd highly recommend.... Read more
Seller
19th Mar 2024 (10 mo. ago)

S phelan

5/5 Stars
I have been fortunate enough to work with this company over the last year and half. I must say that dealing with people like Richard & Suzanne is an absolute pleasure. Knowledgable industry professionals who are always on the ball and great at what they do. Brilliant company!... Read more
5th Mar 2024 (11 mo. ago)

A Naqvi

5/5 Stars
What can I say. Just brilliant. There with us every step of the way. Went beyond the call of duty , always rapid responses and available when needed. Recommended without hesitation. You can’t go wrong with these guys . Paul is a gentleman . His experience shone though and if you want to buy or sell then you need this guy on your side !... Read more
Seller
28th Feb 2024 (11 mo. ago)

M Worrall

5/5 Stars
Not enough words to express my gratitude to Richard, Paul, Sophie and the team. I first spoke to Richard what must have been years ago now, for advice on selling my flat with cladding issues. From the first moment, he felt entirely different to the corporate agents I had spoke to, who all seemed disinterested at the thought of a complicated sale. Richard gave solid advice and showed genuine enthusiasm which made it an easy decision when I came to sell. The process itself took over a year due to terrible managing agents for my building, we even lost one buyer. Richard and his team never lost hope. I even employed a 2nd agent after losing my first buyer, as I wanted to sell as soon as possible. However, Folklands wiped the floor with the other agent and I am pleased to say that Paul sold it for a second time. Paul then became my main contact and had a great relationship with the buyers and recommended a fantastic solicitor to them. After more issues with my managing agent and five months later, the flat has finally completed and I couldn’t be happier or recommend the team more. Big thank you, and I hope you enjoy your wine and biscuits!... Read more
Seller
20th Feb 2024 (11 mo. ago)

J Draper

5/5 Stars
I very recently sold my house through Folklands Estate Agents. Paul and the team were extremely professional and patient during a lengthy process that was anything but straightforward. Paul was an effective liaison between the solicitors, surveyor and buyer involved in the process and was instrumental in getting the deal over the line. Additionally, Paul and team were always available over the phone to discuss any matters! I would thoroughly recommend Folklands.... Read more
Seller
6th Feb 2024 (1 year ago)

C Coronel

5/5 Stars
Paul, Richard and Sophie worked very hard to get our sale through. They are genuine people who know their craft.They have been in the business for along time and you can trust them. It was a stressful experience selling our place at the worst possible time but Paul managed to get us a decent price and they all did good job!... Read more
Seller
22nd Jan 2024 (1 year ago)

S Evans

5/5 Stars
We had a great experience selling our flat with Folklands. Never ideal trying to sell in a difficult market but Richard put us at ease when valuing and guided us through the process of listing with them - answering our questions quickly, honestly and transparently. Paul and Sophie made things super simple from the moment we got the offer until completion. They were professional, helpful and great to work with. We'd absolutely recommend them.... Read more
Seller
16th Jan 2024 (1 year ago)

B Moskova

5/5 Stars
My husband and I recently purchased a house advertised by Folklands. Paul Harris showed us around and was incredibly helpful and transparent from the start. He and Sophie guided us throughout the whole process and were very responsive / proactive in progressing the deal in a short timeframe (no unexpected delays and surprises!). That took the pressure and stress away as we knew that we had reliable agents to contact with any question. We would definitely recommend them as they get the deal done!... Read more
Buyer
12th Jan 2024 (1 year ago)

J Moulton

5/5 Stars
Folklands were recommended to us when my mother was looking to sell her house. Paul looked after us there, from start to finish, supportive, super communicative, left no stone unturned. Even though not a local agent he assessed the market correctly and secured a quality buyer. Recommended solicitor was great and smooth transitions through whole process. Wouldn’t hesitate recommending Paul and his team to anyone looking to sell.... Read more
Seller
11th Jan 2024 (1 year ago)

J Hong

5/5 Stars
We had an extremely pleasant time working with Paul, Richard and Sophie at Folklands for the sale of our property. They were professional, courteous, on time at meetings and extremely prompt at keeping us updated of our progress. Amongst many other things, Paul and Richard were kind enough to offer us advice and support when we were negotiating for the purchase of our onwards property, giving us much needed confidence during that period of time. We cannot recommend them enough and trust you will have an equally pleasant time working with them.... Read more
Seller
9th Jan 2024 (1 year ago)

D Evmez

5/5 Stars
My son recently purchased an apartment through Folklands Estate Agents in South Croydon. Richard and his team were very professional and extremely helpful throughout the whole process. This was not an easy purchase as it was during the mortgage collapse period but Richard went out of his way to keep the deal going and provided crucial support to complete the deal. My son is now enjoying his new home. If you're looking for a professional and quality service then I highly recommend Folklands Estate Agents.... Read more
Buyer
12th Dec 2023 (1 year ago)

S Williams

5/5 Stars
Paul and Sophie were fantastic during the process of me buying my next place. Quick on the comms and always really helpful to talk to. Thoroughly recommend!... Read more
Buyer
29th Nov 2023 (1 year ago)

Jessica

5/5 Stars
We have been renting for a number of years and dealt with a few management agencies, however Folklands have been amazing and have gone above and beyond to deal with any issues or queries we have had. The team have a positive/friendly attitude and are very quick to respond and find resolutions. For the current rental market the prices are also more than reasonable. I would definitely recommend Folklands for anyone looking to rent or buy.... Read more
Tenant
23rd Nov 2023 (1 year ago)

Q Faheem

5/5 Stars
My husband I bought our first property in South Croydon this week. The entire process took almost 6 months. These six months went by so easily just because of the Folklands team. Paul and Sophie specifically were very responsive, pleasant and efficient in ensuring all communications happen in time, effectively and respectfully. They always provided extra information so that we make informed judgements. They ensure that the communication between both parties (ours and sellers) remain robust and clear. I still remember the first time we came to visit the property, Paul had 5 to 6 pages long detailed hand-written notes in order to respond to our queries. We observed the same with Sophie in subsequent visits. Definitely showcase their determination and commitment to their work. We already know whom to go if anytime we purchase to buy another property or decide to sell this one!... Read more
Buyer
3rd Nov 2023 (1 year ago)

P Arnold

5/5 Stars
We would highly recommend Folklands Estate Agents. Paul Harris helped us to sell my late mum's house. He always kept us fully informed and went above and beyond. By the end of the sale he felt like a friend and always made us feel like he had time for us. We wouldn't have wanted anyone else. If we ever sell our house we would definitely contact Folklands again. We had a few difficult and emotional situations that couldn't be avoided but Paul always made us feel supported and put us at ease with his experience and caring ways.... Read more
Seller
16th Oct 2023 (1 year ago)

A Clark

5/5 Stars
I wouldn't hesitate to recommend Folklands for both rental management and sales. We used their property management service to rent out our flat for a year, and from finding tenants to pricing, marketing and managing the property, their service was spot on. When we decided to sell, again we relied on Richard, Paul and the team who helped us market our flat against a challenging market backdrop. We had our first offer within a week and then further interest, which reassured us that despite demand for flats having declined, we had set the asking price spot on. Throughout the process, Paul proactively helped us so much to keep things moving, despite solicitor "challenges". I'm hoping we won't need to move again soon, but for any landlords or sellers in the South Croydon area, I couldn't fault Folklands and would use them again.... Read more
Seller
16th Oct 2023 (1 year ago)

T Allen

5/5 Stars
Folklands went above and beyond to sell our house in a difficult market. They didn’t give up when buyers pulled out for various reasons. Richard gave us excellent advice throughout. Sophie and Paul were also extremely diligent and dedicated. They worked collaboratively with solicitors and estate agents in a long chain to complete. We cannot recommend them highly enough. In fact, we were recommended Folklands by others, and rightly so! Thank you Folklands!... Read more
Seller
18th Sep 2023 (1 year ago)

J Bowers

5/5 Stars
The Folklands team of Richard, Paul, Sophie and Jeannie have been absolutely first class in every respect throughout the sale of our flat. They were especially professional when the first buyer pulled out of the transaction on the day before contracts were to be exchanged which wasted a lot of time and expense for all of us. However, they put the flat back on the market, generated more interest and the sale has now completed. Excellent communication and service throughout. A pity I can't award more than 5 stars!... Read more
Seller
18th Sep 2023 (1 year ago)

S Sutcliffe

5/5 Stars
Our first encounter with Folklands saw us meet with Sophie, who was absolutely delightful and full of local knowledge when showing us our, now, house in East Croydon. In what then became a very complex sale/purchase (on our side), Paul, Sophie and team were brilliant - continually checking in and remaining invested in the full process (I think sometimes Paul was the only reason we actually got over the finish line in the end). I'm really grateful to the team at Folklands and wouldn't hesitate to trust them with our sale when we look to move on in future.... Read more
Buyer
16th Sep 2023 (1 year ago)

Richard

5/5 Stars
Thank you to Richard and all of the team at Folklands. We had a very challenging time with the sale of our flat. Our freeholder was difficult and our solicitors were ineffective but one thing we did not have to worry about was our Estate Agent. They managed the process with our buyer and kept the information and communication flowing. We also found out from the agents we were buying from, that they had been excellent in keeping them informed of progress to help protect our onward purchase. We found the instruction process easy as well as the communication with regard to viewings. The marketing was good and the team were proactive in ensuring we had feedback.... Read more
Seller
12th Sep 2023 (1 year ago)

P Bunce

5/5 Stars
Friendly, attentive and informed. Always in regular contact to keep everything moving and reassure all parties. I really cannot recommend Folklands highly enough!... Read more
11th Sep 2023 (1 year ago)

S Ranjan

5/5 Stars
I recently bought a flat through Folkland estate agents and I was very impressed by their professionalism and service. They were friendly, helpful, and responsive throughout the whole process. They listened to my needs and preferences and showed me properties that matched my criteria. They also negotiated a fair price with the seller and handled all the paperwork efficiently. They made the whole process of buying a flat easy and stress-free. I would highly recommend Folkland estate agents to anyone looking for a reliable and trustworthy estate agent in London.... Read more
Buyer
9th Sep 2023 (1 year ago)

L Webb

5/5 Stars
I can't recommend Folklands highly enough. Richard, Sophie and Paul are a truly impressive trio and made selling my flat so easy. A total contrast to other experiences I have had before. They are honest, well informed, professional and reliable - an absolute pleasure to work with!... Read more
Seller
8th Sep 2023 (1 year ago)

C Oshodi

5/5 Stars
It was such a pleasure working with Folklands to purchase my first house. Paul was very instrumental in getting the purchase over the line. He was very much involved in the process and consistently checking in on both sides. I had lots of problems throughout the sell, such as my solicitors closing down right before exchange of contracts without them notifying me but Paul was there to help in linking me up with a good solicitor to carry on the sell with only a month left to complete. Very much doubt my house purchase would have happened without the help of Folklands! 5 star service! Brilliant team.... Read more
Buyer
5th Sep 2023 (1 year ago)

M H

5/5 Stars
I would like to give a 5 * review for the service I have receive from Folklands estate agents and in particular to Sophie who I have been dealing with and doing viewings. She is incredibly professional and knowledgeable. She really makes you feel like you are the only person she is working with! Being an agent myself, she really understands and demonstrates the difference between a good agent and a tremendous one. Would highly recommend!... Read more
2nd Sep 2023 (1 year ago)

E Bostock

5/5 Stars
Folklands are absolutely amazing! The staff there are the most helpful and endeavour to support you throughout your journey. My husband and I recently bought our first home and Richard from Folklands was incredible. He was timely with responses to any questions we had and he was always there to be on hand if we needed him. We couldn’t have done it without him! A huge thank you to Sophie too for showing us around the property and for being so lovely. We would recommend this estate agents in a heartbeat and know we will be using them again in the future. Thank you so much again for everything!... Read more
Buyer
27th Aug 2023 (1 year ago)

K Ray

5/5 Stars
Sophie and Richard have been exemplary, going above and beyond to not only sell our house but to also facilitate a tough process with a lease extension. Sophie was excellent at communicating with us during viewings and gave feedback on every person who came to look at our property. Richard was amazing throughout but especially when the offer had been made. He ensured both us and the buyers were kept updated throughout and handled a difficult solicitor and building company with ease. We couldn’t be more grateful for all they done for us during this stressful process. We would highly recommend Folklands for the sale or buying of your house.... Read more
Seller
7th Aug 2023 (1 year ago)

S Chatterjee

5/5 Stars
Brilliant and experienced local estate agent. My flat was initially listed by Purplebricks and they made a real mess of it. 10 months on, and not sold. I was then recommended to Folklands, and I got an offer on the very first viewing done by Sophie. Richard and Paul are amazing - provided extensive help throughout the selling process, and kept me updated at every stages. I remember we hit a brick wall at the last stage when our solicitor couldn't find the contact details of our freeholder - but Richard managed to get the details by reverse engineering several contacts via Companies house - that's something beyond expectation. Simply put - I cannot recommend them highly enough.... Read more
Seller
4th Aug 2023 (1 year ago)

M C

5/5 Stars
Outstanding estate agents, many thanks to Sophie, Paul, and Richard. We decided to do extensive research before buying our first home by viewing a lot of properties through different agencies, Folklands really stood out as professional and reliable estate agents with great communication. Sophie did a great and honest viewing presentation, for which any seller would be grateful, Richard was really helpful to clarify things that our survey couldn’t and Paul’s assistance with our chosen solicitor helped us to complete the purchase on our timeframe. A real contrast to some of the other experiences we had, a pleasure to work with, I highly recommend purchasing/selling through them.... Read more
Buyer
26th Jul 2023 (1 year ago)

L Gates

5/5 Stars
We had a great experience buying our first home through Folklands. We viewed a lot of properties through different agencies and Folklands really stood out as professional and friendly throughout, a real contrast to some of the other experiences we had. They were consistently great with communication and a pleasure to work with. Would definitely recommend purchasing through them. Many thanks to Sophie, Paul, and Richard.... Read more
Buyer
24th Jul 2023 (1 year ago)

L Burder

5/5 Stars
I had a great experience with Richard from Folklands. As a first time buyer, I was nervous and felt a bit out of my depth, however, he was very reassuring and guided me through the process with a lot of patience.... Read more
Buyer
17th Jul 2023 (1 year ago)

J B

5/5 Stars
Richard and Paul know what they`re doing. They run an efficient well oiled team. They give honest advice without ever seeming to impose or be pushy. They are communicative to the highset level which I found reassuring throughout the process of finding a buyer and reaching completion of sale. I would recommend Folklands without hesitation. Thank you.... Read more
Seller
14th Jul 2023 (1 year ago)

A McGuinness

5/5 Stars
I can't recommend Folklands highly enough. Richard and his team guided me through the sale process with the utmost professionalism, patience and above all, honesty. From the moment I met with Richard I felt in safe hands and his wealth of experience was evidence. My calls and emails were always responded to promptly and their advice always proved spot-on. Faultless.... Read more
Seller
5th Jul 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
We sold the house extreme pressure and had a few issues with the chain, however the whole process ended being a total success down to this agency, super professionals and extremely professional, I would highly recommend... Read more
Seller
19th Jun 2023 (1 year ago)

L Price

5/5 Stars
Richard and his team at Folklands were absolutely brilliant. My property sale ran into several problems, all of which Richard personally helped to solve. He was always proactive and on hand with excellent advice, even going the extra mile to use his contacts for second opinions. He and his team made the utmost effort to sell my property for the best price, and were attentive until the very end. What I particularly liked about Folklands vs the bigger estate agents is the personal service from the director of the company. I would absolutely recommend Folklands.... Read more
Seller
18th May 2023 (1 year ago)

F Penazzi

5/5 Stars
Richard and Sophie have been exceptional throughout my experience. The sale of my flat took around 7 months (a real rollercoaster) and they have been proactive, honest, kind and always helpful. I am so grateful for them and can only recommend their services.... Read more
Seller
11th May 2023 (1 year ago)

C Manns

5/5 Stars
We worked with Richard and the team at Folklands for over 5 years both as letting agents and then sales agents. Throughout this entire time the team have been utterly faultless - their communication skills are excellent, their expertise invaluable and above all the level of service they provide went above and beyond our expectations time and time again. I could not count the number of times in which one of the team came up with a proactive and cost-effective solution to a problem, with a compassion towards the wellbeing of our tenants and our interests and responsibilities as owners. They genuinely took the stress out of what would have been a very stressful arrangement if we had gone with another agent. We can’t thank them enough and would wholeheartedly recommend them as without question the agent of choice for anyone in the Croydon area - you won’t be disappointed.... Read more
Seller
24th Mar 2023 (1 year ago)

J Glassman

5/5 Stars
We recently completed our flat sale through Folklands and cannot recommend them highly enough. We've had an amazing experience right from the start. We had multiple unforeseen issues and delays which meant our sale took two years. However, at every stage Richard and his team provided us with patient support and correct, actionable and precise guidance. Throughout the whole process they were professional, friendly, responsive, and persistent on our behalf when needed. If you're doing any sort of property transaction in Croydon, you absolutely should use them. Thank you to Richard and his team for everything!... Read more
Seller
15th Mar 2023 (1 year ago)

A Pomerenke

5/5 Stars
Richard and his team are nothing short of exceptional. Whole heartedly recommend them.... Read more
14th Mar 2023 (1 year ago)

E Lymath

5/5 Stars
We recently completed our flat sale through Folklands and really cannot recommend them highly enough. Our experience with them has been exceptional right from the first interaction. We hit a number of unforeseen issues and delays which unfortunately dragged our sale out over two painful years, but every step of the way Richard and his team have gone above and beyond to navigate us through with endless patience and constructive advice, and made every stressful situation much easier to bear. Throughout the whole process they have been extremely professional, friendly, responsive, and persistent on our behalf when needed. Absolutely no hesitation at all in recommending them wholeheartedly to anyone buying or selling in Croydon.... Read more
Seller
14th Mar 2023 (1 year ago)

M Reyna

5/5 Stars
Fantastic service for the entire process. There were a few issues with the buyers solicitor but Richard’s prompt intervention saved the day!... Read more
Seller
8th Mar 2023 (1 year ago)

O Setter

5/5 Stars
Honest advice from the very first interaction. I first spoke with Folklands when on the market with another agent, just trying to obtain a bit of local advise. Richard was exceptional in his area knowledge, understanding of the market for the type of property I needed to sell and completely honest in his appraisal. 6+ months later when ready to go back to market, I had no hesitation in instructing and was not let down. A swift sale was agreed, but unfortunately for all involved changes in the market and an awkward Block Management company presented a large number of hurdles, which drew the transaction out for an uncomfortable length. However, the persistence of both Richard and my solicitor meant we kept the buyer on board and eventually we successfully concluded on the sale. Were it not for Richard's excellent communication, I'm sure we'd have lost our buyer some time ago.... Read more
Seller
2nd Feb 2023 (2 years ago)

R Harper

5/5 Stars
My wife and I just bought our first hone and Folklands was the agent for the seller. Their team was exceptional throughout the entire process. We had not hired Folklands to help us buy a property but they certainly operated as such. While acting for the seller, Richard Marsh, was happy to spend time chatting through queries regarding the property and process. He has proven knowledgable both on the core property sale and purchase matters as well as related and incidental matters. My solicitor was for the most part unreachable and Richard took the time to guide and offer advice on all matters pre and post sale to make me comfortable and sure about my purchase. Whether the seller was aware or not he has gone above and beyond on their behalf and from a buyer's perspective he was greatly helpful and encouraging towards I will definitely be using Folklands if I want to resell this property in the future and will certainly recommend to all!... Read more
Buyer
19th Jan 2023 (2 years ago)

S F

5/5 Stars
We put in our offer in May 2022, but due to conveyancing delays only completed yesterday with a week remaining until our mortgage offer expired! Richard and Sophie were absolutely incredible and we know we wouldn't have gotten it over the line without them. They were incredibly professional, friendly and had exceptional communication updating us at every stage of the purchase. We got more information from them than our own conveyancer!!! The next time we are purchasing we'll be heading straight to Folklands! I can't recommend them enough. Thank you so much for all you did! Shirley and Duncan... Read more
Buyer
14th Jan 2023 (2 years ago)

T Sharif

5/5 Stars
Richard Marsh was absolutely wonderful! He honestly helped in making the whole process of purchasing a property so smooth and hassle free. He was always on hand to help and progress the sale as quickly and painlessly as possible. Folklands are a really lovely personable estate agents and I couldn’t recommend them enough.... Read more
Buyer
25th Oct 2022 (2 years ago)

R Coelho

5/5 Stars
We have just bought our property with Folklands and they have been amazing. Marco was exceptional during the viewing - definitely the best agent we have ever met. Richard has been incredibly supportive throughout the entire process and we couldn’t be more thankful for all the support he has been giving us. He is always approachable and friendly. I couldn’t recommend more Folklands! They are the best!... Read more
Buyer
24th Oct 2022 (2 years ago)

M Walden

5/5 Stars
Folklands, and one of the directors, Richard Marsh, have been absolutely fantastic and whilst I rarely write reviews, the level of service I received would be an absolute travesty if I didn’t share my experiences. I owned a one-bed flat in a rather unglamourous part of Central Croydon. This flat, which was not what you would call uber-modern one, was surrounded by many others that were also for sale (including two in the same block as mine), plus other new build flats were sprouting up everywhere. In short, this wasn’t going to be easy to sell given the location, and challenging market conditions. I carried out thorough research on local estate agents and decided on Folklands due to the glowing reviews I read, plus they were truly local agents so I was confident they would understand the market inside out, unlike nationwide chains that I have heard horror stories about (and experienced myself!). I had a few lengthy conversations with Richard, going through pretty much the entire process of refurbishing my flat, discussing realistic sale price, and how best to market the flat. I was very impressed with Richard’s knowledge of the industry, local market and the fact that he was genuinely straight up and honest, which hasn’t always been my experience with estate agents! Richard recommended reliable tradesmen to do the refurbishment to my flat and I was absolutely delighted when the works were complete - my flat had been transformed from a very tired looking one to a modern, stylish flat that looks a lot better than similar ones for sale nearby. The marketing brochure Folklands produced was very professional looking, and probably one of the best ones I’ve seen. The flat was put on the market in early July, and every viewing that took place I received comprehensive feedback which was excellent customer service. I got an offer in just under a month, at very close to the asking price. Just prior to exchange of contracts, the buyer pulled out (due to the Government mini-budget debacle). It was absolutely devastating but Richard, being the professional that he is, liaised with the buyer, and pulled out all the stops and we got the sale back on. I sold the flat last week (21st October 2022). I have no doubt that had I chosen another agent, it would have been unlikely that I would have got this sale through in the time that I did. The two flats in my block are still for sale despite being on the market a lot longer than mine was, and given the fact that the housing market is going through some very difficult times, to get the sale over the line was a true testament to how good Folklands are. Everything about Folklands was first class - knowledge, communication, friendliness. You are working with true professionals who know what they are doing. I wouldn’t hesitate to recommend Folklands Estate Agents to anybody. I have dealt with many estate agents in my time but all the staff at Folklands (and Richard in particular) are by far the best I have experienced. Richard even gave me advice on a house I was buying in another area - a first class bloke (but other staff I dealt with were fantastic as well). If I could give Folklands more than 10/10 I would!... Read more
Seller
23rd Oct 2022 (2 years ago)

J Scott

5/5 Stars
Truly outstanding Estate Agents. We used Richard and his team to sell our late parents home. Knew his target market. Efficient, professional and helpful throughout. Nothing was too much trouble, excellent communication keeping us informed throughout the process. Would thoroughly recommend.... Read more
Seller
21st Oct 2022 (2 years ago)

N Capper

5/5 Stars
As a buyer they were fantastic in explaining the process and in answering any questions we had especially during stressful times of exchanging contracts! They were professional and super friendly. Incredibly quick in responding to us, so we always felt like a valued customer.... Read more
Buyer
3rd Aug 2022 (2 years ago)

A Castillo

5/5 Stars
This people are good people and gets the Job done. Very professional. I want to thank Richard, Sophie and the rest of their team. They manage to sort out our mortgage within a short period of time. It was a stressful experience but we got there at the end with their support. We do not regret choosing them. I recommend this guys to everyone who is looking to get on the property ladder. Good things come to good people. I am pretty sure your company will be successful. Thank you very much for everything. - Castillo Family... Read more
28th Jul 2022 (2 years ago)

S Glover

5/5 Stars
Couldn’t be more happy with choosing Folklands to sell our property. Richard, one of the 2 directors, was our main contact and he is so knowledgable and very honest. No question I asked was ever too much trouble- and there were a lot of questions throughout the couple of months that it took from our first meeting to completion day! I always had really quick responses and never had to wait for long at all to get a call back if he wasn’t in the office at a certain time. Completely the opposite of the not so positive stereotype that estate agents seem to have these days. Everyone at Folklands who we had communication with were also lovely and helpful. An easy 5 star review. Highly recommended ??... Read more
Seller
22nd Jul 2022 (2 years ago)

A Rajoy

5/5 Stars
Excellent service... Read more
20th Jul 2022 (2 years ago)

E Holmes

5/5 Stars
I had a great experience selling my property. I invited 5 agents to value my flat, and Richard spent the most time viewing the property, explaining the selling process, and giving an in depth insight into the current market conditions. The pricing was also very competitive. Folklands achieved an offer of the full asking price within 1 month, and the sale was completed within 3 months. I was kept up to date throughout the whole process, and everyone I dealt with at Folklands were proactive and professional. Thanks for the great service!... Read more
12th Jul 2022 (2 years ago)

B GOODWIN

5/5 Stars
Super Estate Agents. From the first minute to the last Richard and the team have been incredible. Thoughtful, helpful, accommodating to all our questions and extremely happy with the service. Respond quickly to all enquiries and full of experience and knowledge only too happy to share with us. Great experience.... Read more
12th Jul 2022 (2 years ago)

E N

5/5 Stars
Fantastic estate agents... Read more
30th Jun 2022 (2 years ago)

S Q

5/5 Stars
We have recently completed the sale of our home with Folklands and would add more stars if google would allow. Richard and his team have been fantastic!! Richard was our main contact and he made the whole process simple and stress free. He’s incredibly knowledgeable, professional and always available to answer any query. We were kept fully up to date throughout the process. I couldn’t recommend them enough!... Read more
Seller
13th May 2022 (2 years ago)

T Molina

5/5 Stars
Richard and the team were simply put, outstanding. They don't only live to the expectations you may have from seeing this reviews, the go way beyond. They were always available and responsive and Richard specially, he looked after us and our process with the utmost professionalism. He's one of a kind. I can not recommend them enough. Truly brilliant.... Read more
9th May 2022 (2 years ago)

A Rose

5/5 Stars
Richard and the team recently sold our house and we can't speak highly enough of their service, care and detail they put into ensuring that our property was positioned on the market to get the best price for our home. They have been highly professional, but also immensely kind, patient, considerate to all parties and gave us a sense that we were always a priority for them... We have already been referring and making recommendations to use their services and each can vouch for the same. Also very competitive rates which made this entire process and service entirely faultless. Even when there were some issues on our side on completion day (moving day). Richard took time to keep us calm, give us reassurance and provide us with flexibility. Can't thank you enough!... Read more
Seller
30th Apr 2022 (2 years ago)

C Colaco

5/5 Stars
We had dealt with Mr. Richard and his staff for buying the property and has been a pleasure knowing and working with them since. Smooth without fuss and very professional is what we experienced in their services. When we decided to sell the property we couldn't think of a better real estate agent other than "Folklands" and yet again the sale of our property was without any disappointment as Richard was very supportive , full of advice, responsive and kept us informed of every step throughout the negotiations and the sale. We highly recommend his services as he is very knowledgeable about the property market and his team is extremely helpful, easy to communicate and approachable. Thank you Mr. Richard and the Team.... Read more
Seller
22nd Apr 2022 (2 years ago)

L Suriyabandara

5/5 Stars
We bought a property through Falklands. Our main contact was Richard. He is a gentleman and a very good businessman who can understand the customer, and his needs. Also his ability to tolerate nuisance customer like me is one of a great skillfulness. Also to his response time and the manner are fabulous. We were hunting for a suitable property for months and dealt with several estate agents in the area. Folklands and Richard exceptional to us when compared. If someone need guidance and help to find a suitable property, I have no hesitation in recommending them as end of the day you get marvels result. Overall, very professional.... Read more
Buyer
22nd Apr 2022 (2 years ago)

Anonymous Home Buyer

5/5 Stars
We bought a property through Falklands. Our main contact was Richard. He is a gentleman and a very good businessman who can understand the customer, and his needs. Also his ability to tolerate nuisance customer like me is one of a great skilfulness. Also to his response time and the manner are fabulous. We were hunting for a suitable property for months and dealt with several estate agents in the area. Folklands and Richard exceptional to us when compared. If someone need guidance and help to find a suitable property, I have no hesitation in recommending them as end of the day you get marvels result. Overall, very professional.... Read more
Buyer
22nd Apr 2022 (2 years ago)

Anonymous Home Buyer

5/5 Stars
We bought a property through Falklands. Our main contact was Richard. He is a gentleman and a very good businessman who can understand the customer, and his needs. Also his ability to tolerate nuisance customer like me is one of a great skilfulness. Also to his response time and the manner are fabulous. We were hunting for a suitable property for months and dealt with several estate agents in the area. Folklands and Richard exceptional to us when compared. If someone need guidance and help to find a suitable property, I have no hesitation in recommending them as end of the day you get marvels result. Overall, very professional.... Read more
Buyer
22nd Apr 2022 (2 years ago)

A Luck

5/5 Stars
The team demonstrated fantastic local knowledge of the Croydon area during my recent house sale. Their customer service is outstanding, always available and willing to help and guide you through the process. Many thanks to Richard and his team.... Read more
Seller
12th Apr 2022 (2 years ago)

AdinahCMusic

5/5 Stars
Excellent customer service provided both throughout and outside my tenancy at Folklands. Marco and Richard have both been super helpful, polite and quick to respond and resolve any issues presented. Thank you so much for your help.... Read more
Tenant
22nd Mar 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Couldn't ask for a better service. Richard in particular is THE most professional, kind and considerate agent we've ever had the pleasure to work with. Very competitive rate. We sold in 2 weeks at asking price due to his knowledge and expertise. Highly recommended. ... Read more
Seller
7th Dec 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Folklands, and specifically Richard, were excellent! We honestly couldn't have asked for more as an agent. They communicated well and gave us all the information we needed, and they were great value. We really felt like they were on our side the whole way through the process. They really came into their own once they had found us a buyer, Richard was proactive in his communication and worked hard to manage the rest of the chain to get the transaction across the line. I couldn't recommend them more!... Read more
Seller
11th Nov 2021 (3 years ago)

S Patel

5/5 Stars
We just bought a property through Folklands. It was a pleasant experience since the day we first viewed the property till the day the keys were handed over to us. Richard, in particular, was very helpful and professional. He kept us informed in timely manner through out the process. Overall, we highly recommend Folklands!... Read more
Buyer
30th Oct 2021 (3 years ago)

Anonymous Home Buyer

5/5 Stars
We bought a property through Folklands. Richard was excellent from the start when we first viewed the property to the last day when the keys were handed over to us. He kept us informed through out.Overall excellent service and very professional. We highly recommend them.... Read more
Buyer
30th Oct 2021 (3 years ago)

R A

5/5 Stars
I can't speak highly enough of Richard and his team. After a difficult time with another agent selling my flat, I put it on for rental with Folklands. I had 2 rental offers on the 1st day of viewings. Richard is honest, kind and exceptionally good at his job. He is a credit to the profession. Marco my property manager is also excellent. What i think is so great about Folklands is that they prioritise communication, I never have to chase them. Well done to Richard and his team! You should be very proud of the business you have built. You have a client for life!... Read more
Landlord
27th Sep 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Richard has been an immense help throughout the whole process. Great initial advice on pricing and preparing the house for the sale. He was proactive in providing advice on viewings and, once the buyers had made their offer, we were kept closely advised of the progress in that respect. All the way through to moving day Richard kept in touch and provided regular updates. His calm demeanour and helpful advice throughout were really appreciated. He and his team (Sophie deserves a special mention) are highly recommended.... Read more
Seller
21st Sep 2021 (3 years ago)

J Stayte

5/5 Stars
Richard has been an immense help throughout the whole process. Great initial advice on pricing and preparing the house for the sale. He was proactive in providing advice on viewings and, once the buyers had made their offer, we were kept closely advised of the progress in that respect. All the way through to moving day Richard kept in touch and provided regular updates. His calm demeanour and helpful advice throughout were really appreciated. He and his team (Sophie deserves a special mention) are highly recommended.... Read more
Seller
20th Sep 2021 (3 years ago)

A Ali

5/5 Stars
Highly recommended Folklands when buying a house. Richard was quick to respond, helpful and did his best to unblock any issues we had during the process. Most definitely made our first time buyer experience as pleasant as he can. We can’t thank you enough!... Read more
Buyer
13th Sep 2021 (3 years ago)

W Glanville

5/5 Stars
Having failed to sell our house through a couple of other estate agents, Richard and team were extremely helpful throughout the process of selling our house. From pricing through preparing the house and arranging the viewings, they offered great advice that got our house sold for a fair price with the minimum of fuss. They were on hand throughout the following weeks to ensure the sale went through swiftly and smoothly. They offered the cheapest rates, appear to cover a wide catchment and delivered a 5 star service. Would recommend to anyone.... Read more
Seller
13th Sep 2021 (3 years ago)

K kennedy

5/5 Stars
Recently brought a property through Folklands Estate Agents, they were absolutely fantastic and really helpful throughout the whole process. The quality of client care was amazing and were always there if I needed anything with amazing response times. Particularly Richard, the Director at Folklands who went above and beyond in making the process and experience of buying my first home as easy and nice as possible. Would 100% recommend them.... Read more
Buyer
6th Sep 2021 (3 years ago)

T G

5/5 Stars
Richard is the most fabulous Agent I have ever dealt with ( I have bought and sold a few properties in my time through various Agents). We selected him after a recommendation from a good friend and also seeing many Agents in our area; he has an obvious wealth of knowledge and an extreme calm and professional manner. I had unrealistic expectations to start with but he managed these in the most proffessional way. Throughout the sale process, Richard has provided us with invaluable guidance, super quick responses and always had time for our queries and panic moments that come with selling a house. We have just exchanged following various hurdles along the way; had it not been for his superior knowledge and experience, his professionalism and most importantly his limitless patience with us and all parties, I am pretty sure we would not have reached this point so quickly or at all. A massive thank you to Richard and his Team (especially Suzanne); it was the best choice we made.... Read more
Seller
12th Aug 2021 (3 years ago)

J Timpson

5/5 Stars
I rented for around five years in London at a number of different properties and estate agents, and Folklands were by far the best estate agents I had the pleasure of having. The team are professional, friendly, quick to deal with issues and take care of their renters, unlike many estate agents. If I were ever renting in London again, they would be the first people we get in touch with. Thank you for a lovely year.... Read more
Tenant
30th Jul 2021 (3 years ago)

S Sh

5/5 Stars
The most professional agent we have come across. We spent 18 months searching for the perfect home and this company are a cut above the rest. From the marketing materials, professionalism during the viewing, answering our ad-hoc questions to even "handholding" us through the process to securing our first home ... we truly are thankful for all the help. Keep up the great work. If we could give more than 5 starts, we would!... Read more
Buyer
17th Jun 2021 (3 years ago)

K Momchilov

5/5 Stars
I bought a house from one of Richard's clients. I'm a first time buyer and it's the first time I'm going through the procedure. Richard was understanding and very helpful throughout the process. He made the extra effort to provide the best guidance and extra attention to providing contacts for things I needed to fix on the property. To be perfectly honest, I have been dealing with agents for almost a year and I have not had a better experience with anyone else.... Read more
Buyer
11th Jun 2021 (3 years ago)

T Hanson-Townsend

5/5 Stars
I rented through Folklands and the entire process was seamless. I couldn’t fault them. My viewing was with the director, Richard and he wasn’t a typical pushy agent but was well-informed and a pleasure. Very calming nature. The application process was progressed by Richard and Marco, who was also a delight. Very responsive and attentive throughout. I am a property manager and quite pedantic, so I really wasn’t looking forward to the process, but they genuinely made it as easy as possible. Would recommend Folklands without a doubt :)... Read more
Tenant
27th May 2021 (3 years ago)

L Holder

5/5 Stars
Folklands has provide me with exceptional service whilst selling my property. Richard and the team have provide advice, guidance and support from the point of placing the property on the market all the way through to completion. Not only are their prices extremely competitive but the service they provide is second to none. Throughout the process they were always on hand to deal with my queries and they were quick to chase any party required to ensure the sale progressed. I would not hesitate to use them for any future sale or letting service. I will be recommending their services to all friends and family. Richard did go above and beyond the remit of an estate agent in providing advice and assistance through a more complicated sales process for myself. Do not get sucked into choosing a big chain estate agents, Folklands provides a wealth of knowledge and the personal touch which you will not get elsewhere.... Read more
Seller
26th Jan 2021 (4 years ago)

R Sankarapandian

5/5 Stars
We bought a property through Folklands late in November. Richard and his team were extremely professional and helpful. They were always quick to respond to queries, excellent in mediating between everyone involved and made our home buying process during the pandemic very smooth and easy. Being first time buyers, Richard was very patient in guiding us through the process and exceeded our expectations. Would definitely recommend their services. Thank you!... Read more
Buyer
2nd Jan 2021 (4 years ago)

N Petersen

5/5 Stars
I am delighted to have chosen Folklands Estate Agents. I met with several different estate agents and Richard stood out as being incredibly professional, knowledgeable and trustworthy. We ended up selling my flat after the first viewing and I firmly believe a lot of this was down to Richard's honest advice about where to price it, and all the hard work from everyone at Folklands. I am incredibly satisfied with the service from Folklands and would recommend them to anyone.... Read more
Seller
1st Dec 2020 (4 years ago)

D Timms

5/5 Stars
Buying a house during a pandemic is never going to be easy and when the banks are slow and the people involved all have different objectives and requests, you need someone in the middle of all that to make sure everyone is happy and things go smoothly. We recently. bought our first home and Folklands are sincerely a fabulous company, specifically Richard, who dealt with all our needs and numerous questions effectively, with kindness, professionalism and understanding at every stage. We wouldn't hesitate to recommend him and his team for any of your needs when considering buying or selling a house. The virtual video tours are amazing and the team are not the average "salesy" company. They give you time and space to make the right decision. You're in safe hands! Thank you Richard and all at Folklands. Our new home is amazing!... Read more
Buyer
6th Nov 2020 (4 years ago)

K soni

5/5 Stars
Richard and the team at Folklands have been great throughout this whole process from beginning to end. They were professional, responsive and always helpful and made the whole process a lot less stressful than it could have been! I went with my gut instinct when choosing estate agents at the beginning, and I'm glad I did - I would highly recommend.... Read more
20th Oct 2020 (4 years ago)

K Shumoogum

5/5 Stars
Folklands are a brilliant local Estate Agent. I used them in the selling of my 1 bed flat in South Croydon in mid 2020. In what is a challenging market for flats, Richard was always available to talk through options and discuss the best approaches to take from start to finish. Along with the high reviews already on Google, the conversation we had with Richard during our initial valuation was the reason we chose Folklands. Richard provided us with insight into the market with his excellent local knowledge and we experienced a superb level of customer care and attention that I don't feel you get from any of the mainstream estate agents. Communication was brilliant throughout the process which is always important especially as selling and/or buying a home can be one of the most stressful times. We had 2 viewings very soon after we went to market, both put great offers in and we were able to accept and proceed with our ongoing purchase. Folklands helped us to go to the market at the right price, they found us an excellent buyer and this all helped us towards a smooth transaction. No messing around and fully appreciate the work this local Estate Agent do. I would like to thank Richard and all his team at Folklands and would highly recommend them.... Read more
Seller
20th Oct 2020 (4 years ago)

T staple

5/5 Stars
Richard and his team have been nothing short of brilliant. Richard was knowledgable, responsive and professional during all of our interactions. We always felt he was fair and doing his best. I would highly recommend Folklands to anyone looking for property related services.... Read more
12th Oct 2020 (4 years ago)

F Blamire

5/5 Stars
Fantastic experience using Folklands Estate Agents from beginning to end. We were very pleasantly surprised having a buyer found so quickly after placing the property on the market plus it being such a smooth operation throughout. Richard and his team made the sell completely stress free. We would absolutely recommend Folklands from our personal experience. Thank you once again .... Read more
Seller
29th Sep 2020 (4 years ago)

K Souter

5/5 Stars
My father passed away at the beginning of the Covid-19 pandemic. Folklands handled the sale of his house while I was shielding 50 miles away. They handled all the viewings, organised everything and kept me informed at every step. Compassionate to my situation and extremely professional I would have no hesitation in recommending Richard and his team to anyone looking for an estate agent.... Read more
Seller
24th Aug 2020 (4 years ago)

P Patel

5/5 Stars
Best estate agents,I was highly recommend by my daughters friend,Richard was professional knowledgeable and went beyond his duty to sell our property. I would highly recommend anyone looking to buy or sell their property to use Folklands,other estate agents were waste of time.... Read more
Seller
17th Aug 2020 (4 years ago)

J Drewry

5/5 Stars
Folklands - The most amazing customer service I have ever received. I am so sick of large companies treating you like a money-making number. Folklands could not be more different. Richard and his team at have restored my faith in customer service! I had a huge and complex job in renovating my mothers very dilapidated flat in Croydon and sorting out the leasehold for the property. I rang the three best rated estate agents in Croydon. I was impressed with the brilliant rating and comments for Folklands before even ringing them. I was not disappointed. Richard’s communication was fantastic. He asked me loads of questions about the condition of the property and the leasehold situation. He seemed genuinely interested in trying to get the best deal for my mother from day one. He did a load of research and spoke to a mortgage specialist he knew for me to discuss the leasehold situation in detail. After some some brilliant advice he even recommended a leasehold specialist solicitor. The difference between the three estate agents when meeting was again stark. Richard spent three times longer with me than the other two. He went through every detail of the renovation in every room giving me exactly what I needed to do to make the property amazing. His professionalism and local knowledge for this was outstanding. I also got quotes from all three for fees. Folklands were the most reasonably priced. I could not believe it! With the incredible service I had received so far, I would have instructed Richard even if he had been the most expensive, so this was a real bonus. Over the next 8 months renovating the property Richard was brilliant. He seemed so knowledgeable when I met him, I ran everything past him. I felt guilty bothering him so much, but nothing was too much trouble. I sent him examples of different things I had found and ideas. He would then come back with his own research of what he thought would work perfectly for the local market. We also had the potential of converting the loft into a second flat, so I ran this past Richard. He gave loads of great advice re this and even went away and looked up similar planning applications for the area all without me asking him too. So, after a lot of work we had a shiny, beautiful looking flat to sell that was perfect for the local area. Richard sold it within a week! He gave some brilliant advice for marketing tactics which worked perfectly. His design tips had also clearly paid off. I did lots of research in for the area and we achieved the absolute top end of what a flat of this type could get. The sales process was a nightmare with a terrible solicitor at the other end. Richard was however brilliant at liaising with both sides to try and coordinate things and push it though. Unfortunately, the buyer informed us when we were near completion that he was at risk of redundancy due to COVID and he couldn’t commit to progressing until he found out more. Richard again gave some brilliant advice and we remarketed the property. Folklands sold it in a week for a second time once again at a great price! Fortunately, we had a brilliant second buyer and solicitor and with Richard’s support the process was completed in 6 to 7 weeks. Apologies for the long review but after working with Richard and Folklands for around a year I feel that they deserve me detailing everything mentioned. I am too young to remember the ‘good old days’ of customer service where every customer got a personal touch, but this is exactly how Folklands operate. They earn their fee and much more. My mother is at least £50K to £60K better off as a result and my life was made so much easier through a very stressful time. I am eternally grateful so a huge thank you Richard and the Folkland’s team.... Read more
Seller
2nd Aug 2020 (4 years ago)

N Pirnazari

5/5 Stars
After having difficulties with some agents we chose Falklands to let our 2 flats in Croydon almost 2 years ago. They have been absolutely professional and very efficient. Richard is very helpful and easy to deal with. My business partner and I are delighted to have found a good firm to deal with our lettings.... Read more
Landlord
26th May 2020 (4 years ago)

S Humphries

5/5 Stars
I choose Folklands to market my property after reading reviews and then speaking to Richard. It was 100% the right choice. Right from the start I found Richard and the team very professional, helpful, and informative. Richard went above and beyond to help when something needed to be done at the house to save me a 4-5 hour round trip, to which I am very grateful. The communication was second to none so I was always aware of exactly where we were in the process. Generally Estate Agents don't have the best reputations but I can honestly say Richard is extremely honest and dedicated and I would highly recommend Folklands .... Read more
Seller
7th May 2020 (4 years ago)

L Isaac

5/5 Stars
I just wanted to say how grateful I am to Richard at Folklands Estate Agents for being there with me every step of the way with the purchase of my new property. He was always a calm and patient voice on the other end of the phone and as a first time buyer for me this was very reassuring. I cannot fault the service I received from this company and I would highly them to anyone looking to buy or sell in the Croydon area.... Read more
Buyer
4th Apr 2020 (4 years ago)

Liam

5/5 Stars
I chose Folklands Estate Agents to sell my house as I wanted a personal service with things handled at a senior level. From start to finish, Richard did an excellent job and he always kept me informed of progress or next steps. He is very experienced and dedicated professional and I would definitely recommend Folklands to help you with your sale.... Read more
Seller
9th Mar 2020 (4 years ago)

Anonymous Homeseller

5/5 Stars
Folklands are really an exceptional company and the complete opposite of the stereo typical Estate Agents. We made the mistake of starting our House selling process with the largest Agents in Purley in January 2019 we had 22 accompanied viewings and no offers. We then decided to leave them in June 2019 and try Richard at Folklands. They were not the closest to our property but were very friendly, professional and less expensive than the previous agents. Richard priced the property at the right level and presented the property perfectly on Rightmove great pictures, description and a accurate floor plan. This was late July 2019 by September we had 5 offers with two being over asking price, one of which we accepted. Having never bought and sold at the same time before and previously not really valuing an Estate Agent on anything other than "getting the buyer" Once we had accepted the offer like most sales & purchases having those bumps in the road Folklands really and truly became a knowledgeable, calm and valuable asset in progressing the sale both with their contact level with us, our buyers and our purchase Agents. I really did feel like I had value for money and received a service above and beyond what I had previously expected from an Estate Agents. Well done everyone at Folklands and a big thanks from us for your help... Read more
Seller
21st Jan 2020 (5 years ago)

L tovey

5/5 Stars
Folklands estate agents are amazing. I never, ever write reviews, but these guys really deserve every star. We chose them because we had such a positive experience when viewing a property to potentially buy - we didn't buy that property, but from that we knew that they select buyers carefully and would treat any potential buyers well. When selling, Richard gave us reams of advice, several site visits, helpful recommendations of tradespeople to use to get things in tip top order and much more. We no longer live in the area and he was so helpful doing property checks, letting people in, and helping to co-ordinate things during the fixing up and selling process. He very much went above and beyond to give us the best possible result. He priced the property realistically and targeted potential buyers carefully, which led to us being able to choose from several offers at and above asking price. He liaised closely throughout to keep everything moving. We are so appreciative of his great work and would recommend Folklands to anyone.... Read more
Seller
16th Jan 2020 (5 years ago)

G Ivings

5/5 Stars
I've used Folklands twice now, and each time they've been exceptional. Richard has been superb in helping the sale go smoothly, and keeping me updated and informed throughout. Highly recommended.... Read more
Seller
10th Jan 2020 (5 years ago)

L R

5/5 Stars
Richard helped with my flat purchase. From start to finish it was a seamless and extremely professional process. Richard was absolutely amazing, fantastic communication and was very helpful. I would 100% recommend using Folklands and would happily use them again in the future. Thanks again!... Read more
Buyer
4th Jan 2020 (5 years ago)

A patel

5/5 Stars
The team and Richard assisted my flat purchase. They had an extremely professional and personable attitude to everything they do. Exceptionally quick and honest with their replies, made the entire procedure very smooth for me. If you either buying or selling I would highly recommend Folklands I cannot speak highly of the company and Richard.... Read more
Buyer
9th Dec 2019 (5 years ago)

S D

5/5 Stars
I sold a property using Folklands and they delivered an excellent service. Much better than many other estate agents. They are proactive and responsive to any queries going the extra mile to get the sale completed resolving issues that other agents would expect the vendor to take responsibility for. Highly Recommended.... Read more
Seller
4th Dec 2019 (5 years ago)

S Choudhary

5/5 Stars
Richard Marsh and his Colleagues helped us with buying a house in South Croydon. They had professional and humanist approach to everything they do. They were honest with their replies, and made the whole process very smooth for us. We highly recommend them to both buyers and sellers, and we have recommended them to our loved ones... Read more
Buyer
31st Oct 2019 (5 years ago)

J Wilson

5/5 Stars
Exactly how an estate agent should be and a very refreshing change from some of the high street chains. The team, lead from the front by Richard and David, are extremely knowledgeable, always on hand to help with whatever may be thrown their way and operate in an extremely professional and efficient manner. I have used Folkands for letting properties and, when the time comes, will be only to happy to use them again in the future for further lettings and sales. A huge thanks to the whole team.... Read more
Landlord
30th Oct 2019 (5 years ago)

A T

5/5 Stars
Fully worthy of all 5 stars! Richard & David are as professional as they come. They found a buyer for my apartment in a matter of days & despite some hiccups at the buyer’s end, the sale completed a few months later. From the start of the process, Richard took the time to explain how he was valuing the property & I appreciated his grounded approach, rather than overvaluing just to try & win business. Richard’s communication was excellent at all times. The online marketing ad that they put together, from photos, to plan, to description was top notch. From my experience, there are few good estate agents out there & even fewer that I would trust. If ever I was to sell a property again in the Croydon area, I would not hesitate to go straight back to Folklands. First class!... Read more
Seller
7th Oct 2019 (5 years ago)

Anonymous Homeseller

5/5 Stars
After trying several estate agents and being very disappointed with the standard of professionalism, I decided to try a small independant agency. Folklands renewed my faith in estate agents. I was kept fully informed regarding viewings and throughout the sales process. I would highly recommend them to any seller, buyer, landlord or tenant.... Read more
Seller
22nd Sep 2019 (5 years ago)

D Stone

5/5 Stars
Richard and David at Folklands we’re always ready to give us sound advise and professional suggestions. They were always polite and friendly and work hard to send us a steady stream of viewers. They know their stuff and do their research and made this at times stressful experience much more acceptable. Good Job guys and thank you so much x... Read more
20th Sep 2019 (5 years ago)

P Dixon

5/5 Stars
I have just sold my investment property in East Croydon through Folklands Estate Agents and couldn’t recommend them highly enough. I have found Richard, David and Jeannie to be very pleasant to work with, and particularly good with their communication. I live a long way from Croydon and at no stage have I felt out of the loop. Folklands are clearly a company who care about their clients and work hard to achieve them the best results. A job well done!... Read more
Seller
29th Aug 2019 (5 years ago)

J Richardson

5/5 Stars
The team at Folklands are extremely professional and knowledgeable. Both David and Richard ensure they keep you up to date at every moment and provide some great advice. A big thank you to them for assisting with the recent sale of our property.... Read more
Seller
16th Jul 2019 (5 years ago)

G M

5/5 Stars
A very well run and professional company from start to finish. When we initially got in touch with them, they provided us with a detailed review of our property, highlighting many advantage selling points that were not aware of or told of before. All of Richard and David’s predictions about the market were very accurate and we managed to sell the property within the time frame they had given us. We definitely recommend Folklands for their deep knowledge of the market, professionalisms and honesty.... Read more
Seller
10th Jul 2019 (5 years ago)

Z Kumar

5/5 Stars
David and Richard provided a fantastic professional service and made the process of finding tenants stress free. With folklands you can be assured you will get the best possible service, delivered personally by the two directors who have decades worth of experience between them. We highly recommend them.... Read more
Landlord
6th Jul 2019 (5 years ago)

D Ditri

5/5 Stars
Not all estate agents are created equal! Folklands are a class act providing a level of service and professionalism that quite simply puts all others to shame. They sold my house at asking price, within a short amount of time and were proactively engaged throughout the entire process (communicating with the buyer, solicitors and other agents to ensure a smooth and timely exchange and completion). From the outset, they gave an honest valuation, provided sound advice and were excellent in giving feedback on all viewings. I always felt my property was in safe hands as they were consistently going the extra mile. I originally had my property listed with the typical high street chain (multiple offices, billboards everywhere) but the property went unsold for many months and I was constantly chasing for feedback or updates, with literally zero advice beyond constant price reductions or swapping the photos around on Rightmove. Not at all dazzling and clearly transient staff. Folklands are setting the standard that others can only aspire to... I wish someone would have recommended them to me sooner. Thank you Richard... Read more
Seller
25th Jun 2019 (5 years ago)

J White

5/5 Stars
Folklands were amazing! They gave brilliant advice and were incredibly helpful and lovely people. They sold my house more quickly than I thought possible at full asking price. They've also sold my mother's property after taking over from another agent who weren't getting results. They were a delight to deal with and I have been recommending them to all my friends. Absolutely first class!... Read more
Seller
24th May 2019 (5 years ago)

C Eskriett

5/5 Stars
I cannot rate the team at Folklands highly enough - they were a pleasure to work with. We were selling our property through them and their advice and guidance throughout the whole process was excellent. They were very professional and guided me through the full process. Folklands are truly excellent at what they do so look no further if you want a reliable, helpful and professional estate agents.... Read more
Seller
15th Apr 2019 (5 years ago)

N Jesser

5/5 Stars
Cannot rate them highly enough - the whole experience has been faultless and the whole team have been nothing but professional, thorough, courteous and prompt. Would recommend to anyone.... Read more
3rd Apr 2019 (5 years ago)

S Petro

5/5 Stars
Absolutely brilliant agents. Faultless service throughout the entire process of moving house. Friendly, knowledgeable and professional, Richard and David take great pride in their work and give 100% in everything they do. Always easy to get in touch with to answer questions and provide expert advice, they're also great at keeping you updated so you never feel like you're on your own. Moving house is stressful enough, and it's reassuring to know that you have a high quality and hard-working EA. Their commission is also very reasonable, especially considering how often they go the extra mile. So pleased I chose Folklands. Thoroughly recommended.... Read more
Seller
23rd Feb 2019 (5 years ago)

L Millington

5/5 Stars
Folklands Estate Agents in South Croydon have been amazing!! I bought a property through them recently and I have been so impressed with their professionalism, reliability and speed. Richard and David have been so helpful, always keeping me informed and making sure everything was sorted in the shortest time possible. Great communication, I couldn't recommend highly enough!! If I come to sell my property a few years down the line, I wouldn't hesitate to call them - Thank you so much! :)... Read more
Buyer
4th Feb 2019 (6 years ago)

J Weatheritt

5/5 Stars
They represented our vendors. Very pleasant and easy to get hold of. Would definitely recommend.... Read more
20th Jan 2019 (6 years ago)

Sonia

5/5 Stars
I would 100% recommend using Folklands. Richard and David are highly professional, honest and put their clients at the heart of everything that they do. There was a limited audience for our house and this was compounded by a sluggish London market. However, Folklands ensured the right people came to view our home and after just 3 weeks on the market we had sold our property (STC). We've now completed. Do not be swayed by the big estate agencies, they cannot compare.... Read more
Seller
9th Jan 2019 (6 years ago)

K L

5/5 Stars
I have been impressed with Folklands professionalism. They've set the bar high in customer service for "small business owners" in any profession let alone there supposedly bigger Estate Agent competitors. Made the landlord experience of finding new tenants hassle and stress free.... Read more
Landlord
20th Dec 2018 (6 years ago)

Anonymous Homeseller

5/5 Stars
I had an amazing experience with Folklands. They sold my property within 2 weeks for the asking price, when big local estate agents hold my property for over 1 year without result. I was dealing mainly with Richard (I need to mention that my purchase was also through Richard). His communication & assistant were beyond my expectation. David stepped in when required and I would say Richard & David create a perfect team. My previous experience with estate agencies were very negative but I can't say this about Folklands. They really deserve 5 stars without doubts and you can trust Folklands without hesitation. I would highly recommend them for a sale/purchase of your property.... Read more
Seller
18th Dec 2018 (6 years ago)

N Stephenson

5/5 Stars
Richard was very professional responsive and efficient. he could not have been more helpful through the buying process. he was extremely transparent and provided a hassle free service. Highly recommended.... Read more
Buyer
7th Dec 2018 (6 years ago)

D Allen-Page

5/5 Stars
I can not to begin to tell you how amazing Richard and his team are. I was purchasing my first property from his client, I knew absolutely nothing about the process. Richard went above and beyond to help me. A real gent and class act. I really could not recommend them highly enough.... Read more
Buyer
10th Jul 2018 (6 years ago)

G Karikari

5/5 Stars
The fact that David and Richard have all 5 five stars reviews shows you they are top quality and worth using and recommending. We used them to sell and buy our property and their patience, friendliness, knowledge and ability to hone down on detail and meet aspirations were second to none. I can say this on a personal and professional level as I work in property, and as a lawyer so have seen many agents come and go! They assisted us to sell our property within 2 weeks of being on the market, and also with a special purchase, guiding us throughout the process and working with us as well as a 4 property chain! They were both calm and cool throughout, with David leading on our sale and purchase and Richard stepping in as and when required. The fact that I felt comfortable speaking to Richard on occasion regarding the deal, even at stressful times with the chain, speaks volumes about their abilities, as well as their human touch. I will definitely stay in touch with David and Richard and expect them to really make their mark on the London property market and agency world! They were the less stressful part of my sale and purchase and that to me is the best recommendation I could give anyone thinking of using their services!... Read more
Seller
16th Apr 2018 (6 years ago)

J Harper

5/5 Stars
Richard and David were fantastic and are the most professional, hard working and honest estate agents I have ever met. My house was sold for the full asking price within 2 weeks of going on the market, and David was great at helping when we had some problems with our chain. I would 100% recommend Folklands for anyone looking to sell their house.... Read more
Seller
3rd Mar 2018 (6 years ago)

W Lady

5/5 Stars
I should give Folklands 5* plus. Richard turned up on time for viewing. He is well-known about Croydon, very professional to answer and explain my queries. Thank you very much for his outstanding services! I would highly recommend Folklands without hesitation.... Read more
25th Feb 2018 (6 years ago)

J greaves

5/5 Stars
I cannot recommend Folklands highly enough. Richard and David provide a highly professional, knowledgeable, friendly, personal service which makes the sometimes stressful process of selling your home run very smoothly. Their attention to detail is really impressive and I only wish they could expand the business to the north of England so we could benefit from their expertise for our forthcoming purchase! Thank you. Jenny and Steve Greaves... Read more
Seller
19th Feb 2018 (6 years ago)

P Thomas

5/5 Stars
I sold my flat and bought a house with Folklands, so experienced their service from both sides. Richard was organised, informative, helpful, honest, fair and professional from beginning to end. Having moved 4 times in the last 3 years around London, and having been a landlord for 3 years, I can say that Folklands' quality of service and value for money is head and shoulders above the competition. This is of course helped by the fact that the quality of estate agent in London is absolutely abysmal! But that doesn't change the fact that Folklands have done an excellent job for us from start to finish. I cannot recommend them highly enough.... Read more
Seller
20th Dec 2017 (7 years ago)

B Nash

5/5 Stars
We have just bought a house through Folklands and David was so helpful throughout the whole process of our first purchase. I liked their non pushy and very friendly approach to selling, unlike other estate agents we have dealt with. We love our new property, thank you! Very highly recommended. Ben... Read more
Buyer

J orija

5/5 Stars
Richard and David provided an excellent professional service in selling my home from the initial advice before marketing the property right through to completion. I would highly recommend Folklands estate agency.... Read more
Seller
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