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- Gibson Lane - Kingston
Gibson Lane - Kingston
Opens tomorrow at 8:30am
34 Richmond Road, KT2 5ED
We are an award winning, independent Estate Agency covering Kingston upon Thames, Ham & Petersham and offering a professional and friendly property service for buyers, sellers, landlords and tenants. The heart of our 15 year old business is the ongoing satisfaction of our clients.
We are proud to have won the Gold Award at the Best Estate Agents Guide Awards and to be listed in the top 5% of estate agents in the country for the fourth year running; 2018/2019,2019/2020, 2020/2021 & 2021/2022.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Accreditations
Gibson Lane - Kingston Reviews (170)
Have you used this agent?
94%
2%
0%
2%
2%
M Kim
Had an extremely unpleasant experience dealing with Gibson Lane as a buyer. A few highlights:
- We had to be very proactive with asking for weekly updates on documents as the sales agent was otherwise not very forthcoming with information
- Sales agent assigned to our case had a habit of leaving work around 3:30, so any inquiries (email or phone) past then would have to wait until the next day
- Sales agent also would randomly not be in on days without any warning or automated email response (like you would expect), so important emails would go unanswered, forcing us to call to check on inquiries
- Sales agent was very condescending in communications, presenting very unfavorable terms while adding "I trust these will be agreeable" or otherwise completely ignoring our concerns
- During negotations for period between exchange and completion, sales agent threatened us by saying that "the market has moved on since your offer and the vendor will put the property on the market and we will sell it for more money" - this is verbatim
- Despite the threats, the sales agent's manager and vendor backed down in the end, showing how toothless they actually were
Please let our hardships be a lesson to all prospective buyers: do not trust anything that Gibson Lane sales agents tell you, they are only concerned with their sales targets and commissions.
10th Apr 2024 (8 days ago)
M Frost
We decided to sell my parents home through Gibson Lane due to the great feedback from many friends that had used them in the past. We were very happy we took their advice as the service was by far the best I've ever experienced when buying or selling a property. The attention to detail when listing the property through to the feedback throughout the viewings was very professional and constructive. Once we had a buyer we had a dedicated sales progressor who made sure the process was trouble free. I would recommend Gibson Lane five stars.
20th Mar 2024 (29 days ago)
A MacCormack
Gibson Lane have yet again let our property . Many thanks to Ryan Sean Stephanie and Dawn. They are all extremely professional and efficient .Nothing is too much trouble. We have dealt with them for over fifteen years and they have given the same service throughout. Thanks again. Neil MacCormack.
4th Mar 2024 (6 weeks ago)
H Robertson
Recently sold our property through Gibson Lane and were looked after by Daisy and Caroline, who were both fantastic. The communication was clear, honest and efficient, and they also got us the best price. Would definitely recommend!
29th Feb 2024 (7 weeks ago)
Anonymous Homeseller
Very good experience with Gibson Lane staff, very approachable and easy to communicate.
25th Feb 2024 (8 weeks ago)
E G
We recently bought through Gibson Lane and would recommend it. Wendy in particular was great throughout the buying process. She helped us to navigate the process which was tricky at several points due to circumstances which were outside of everyone’s control, she worked really hard to keep everyone on track and we are delighted to finally be in our new home!
17th Feb 2024 (9 weeks ago)
K tilt
We were selling aunts house in Kingston we live in Coventry. Gibson Lane took on everything countless viewings etc helped us in no end of other ways as well to say they went above and beyond is an understatement and they stuck with us through a very long journey would highly recommend them, fabulous team.
16th Feb 2024 (9 weeks ago)
T Gardner
We have more than 30 years of experience dealing with many agents across London and Surrey. Gibson lane are up there with the best.
The pricing & marketing of our flats in Kingston was on the button generating more than 20 applicants and the after sale diligence and contract with buyers was perfect. Gibson Lane would be my first choice for Kingston and neighbouring areas.
29th Jan 2024 (11 weeks ago)
S L
I purchased a home with Gibson Lane recently and they made the process very straightforward. Communication was prompt and they facilitated multiple viewings. Neil Stimson and Wendy Curtis are a pleasure to deal with - many thanks!
29th Jan 2024 (11 weeks ago)
E Cunnane
Great experience working with Gibson Lane. The awesome staff are super friendly, easy to work with and very knowledgeable.
4th Jan 2024 (15 weeks ago)
E Allen
We recently bought a property through Gibson Lane. They were very helpful and responsive throughout the process, in particular Daisy and Wendy, who helped the whole transaction go as smoothly as we could have hoped.
30th Dec 2023 (16 weeks ago)
Anonymous Homeseller
Extremely helpful and understanding. Able to work around pretty tight availability for viewings, but still managed to get the sale agreed in about 3 weeks.
23rd Nov 2023 (21 weeks ago)
W Yau
I recently purchased my first property via Gibson Lane. They were pleasant and patient throughout the whole process and were especially helpful towards the end when all the last minute problems surfaced. Would highly recommend using them from a buyers perspective.
23rd Nov 2023 (21 weeks ago)
G Sirkeci
It was soooo easy and smooth process to find a property that exactly what we wanted. Recently we bought a house with Gibson Lane. I especially want to thank Tom who always very responsive and very helpfull arranging/doing the viewings and another big thank Wendy who helped and pushed both parties to finalize the purchasing process.
I higly recommend everyone Tom and Wendy and all other staff in Gibson Lane if you need an estate agent. They are the best!
14th Nov 2023 (22 weeks ago)
S Adey
We have worked with both the sales and the lettings teams at Gibson Lane, having bought & sold a property with them, and also rented a property through them for many years. They offer an excellent service at reasonable fees, and work as a true team. We always appreciated their professional, honest and helpful approach.
24th Oct 2023 (25 weeks ago)
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