M Mendoza
The team at Gibson Lane were friendly and highly professional. They regularly communicated updates to all parties and were supportive throughout the process. We would highly recommend them.... Read more
15th Jul 2024 (6 mo. ago)
P Foulkes-Arellano
There is a reason Gibson Lane wins awards. The professionalism from start to finish is impressive. All the support we received from Oliver, Caroline & Daisy made the process so much smoother.
They went way beyond what a traditional estate agent would do, and shepherded the sale to a conclusion. We have recommended them to others already.
We definitely chose the right people to sell our house. I say people, as we never felt we were dealing with a business, but with warm-hearted people who were absorbing the stress of moving house from you.
Makes a huge difference.... Read more
Seller
4th Jun 2024 (7 mo. ago)
H Dods
Gibson Lane were a pleasure to work with - small enough to be personable, local and for us to get to know all the agents, but large enough to have a wide range of properties and viewers. Everyone was very helpful and friendly, and we really appreciated our dedicated 'liaison' contact Wendy, who was the point of contact throughout the buying/selling process. Would definitely recommend!... Read more
Seller
23rd May 2024 (7 mo. ago)
T Thornton
We have just sold a flat in Kingston through Gibson Lane and we were extremely happy with the service we received. We chose them to act for us as we found their advice reassuring and sensible. They were not at all flash which had put us off some other agents. Tom was a very good communicator and the contract chasing by Wendy was extremely efficient. Their valuation was realistic and they achieved the asking price which we were very satisfied with. I cannot recommend them highly enough.... Read more
Seller
30th Apr 2024 (8 mo. ago)
Y Martina
It was great to work with Gibson Lane and their all team. Especially thanks to Wendy and Oliver. Thanks to Gibson Lane we found our dream house.... Read more
Buyer
14th Feb 2024 (11 mo. ago)
M Ramseyer
Our sale and move could not have gone any better.
From the first conversation with Oliver and Matthew at Gibson Lane to completion, we could not fault any one element of the sale process. It was faultless.
With 17 viewings we sold on day one at just over the asking price, which was already more than similar neighbouring properties.
From there on, Caroline, Gibson Lane's sale coordinator, did a superb job liaising with our buyer, their and our solicitor as well as the estate agents for our vendors and their solicitor. The estate agent's team handling our purchase praised the good work that Gibson Lane did and in particular, Caroline.
We have moved many times and this was by far the most hassle-free and stress-less move, and that was down to the team at Gibson Lane.
We have no hesitation in recommending Gibson Lane and are so pleased that we made the decision to sell our house through them.... Read more
Seller
31st Jul 2023 (1 year ago)
Sorry I have selected the wrong address as this is one of the worst pain points that my current property does not exist based on the Pincode:KT26AB
My current Address is: Flat 3 Montana House, Gibbon Road. Which does not exist while checking based on the pincode.
I have used their service to get an apartment. Its really irritating service and i am telling because of the below reasons.
> Once you signed the contract they won't bother about it, you have to call them/chase them for everything.
>They don't respond regarding any issue until you call them multiple times.
> there is no feedback/escalation loop, So you have taken their service you are tracked into loop.
> My property is a new development, and it has been 15days, i can't see this property name on the government sites. So i am unable to get any service such as Broadband/Kids School/NHS/Garbage collection/Electricity/Gas bills. And whenever i call them, they will say, we are working on this.
> All of these are laterally creating hazard to my family(couple+2kids).
So overall i will never recommend to take their services.... Read more
Tenant
7th May 2023 (1 year ago)
B Goodchild
Great service and on the ball. Not pushy on selling or buying and friendly staff. Would recommend them all day long.... Read more
30th Jul 2022 (2 years ago)
A Heasman
A polite, efficient and professional team. I felt they helped to reduce stress at a stressful time. Particular thanks to Oliver and Wendy.... Read more
18th Jun 2022 (2 years ago)
F Martin
Oliver and his team were fantastic helping us to sell our house. We live abroad and needed a lot of help with the refurbishment of the house. Oliver is a gentle, kind and knowledgeable person who assisted us extremely well. And the Gibson Lane Team Members are true professionals. Thank you!... Read more
Seller
24th Feb 2022 (2 years ago)
L H
We had a very positive experience buying through Gibson Lane. Sean showed us around many properties, and was excellent - professional, knowledgable, friendly, letting us view the properties in our own time, with a non-aggressive sales manner, which we really appreciated. The whole team were always available, helpful and very quick to respond to queries, and worked hard to maintain excellent communication throughout the chain, to ensure all the purchases and sales went through. The team (especially Sean and Oliver) went above & beyond, with advice and help that perhaps should have come from our estate agents that we were selling our property through - but we trusted Gibson Lane more! We would certainly use this agent to sell any future property.... Read more
Buyer
20th Dec 2021 (3 years ago)
G Kwok
Gibson Lane have professional and efficient team. AMAZING and helpful during the whole purchasing process. Great Jobs!... Read more
Buyer
16th Dec 2021 (3 years ago)
F Granchelli
Sean and Oliver helped enormously us to find our house in a very challenging market and complete the purchase in a particular situation with the seller. They have been very professional through any step of the process and available to answer all our queries in a timely manner as well as facilitate all the communications with the counterpart even post completion. An excellent service that we'd recommend to everyone.... Read more
Buyer
5th Dec 2021 (3 years ago)
D Austen
Helpful, professional, polite, efficient... Read more
25th Sep 2021 (3 years ago)
L p
Oliver and his team were incredible. Sold my Aunts house with in a couple of weeks and got a fantastic price for it. All money going towards her care!
Would highly recommend them.... Read more
Seller
16th Aug 2021 (3 years ago)
P Roberts
We first viewed the house in late March 2021 and completed the purchase at the end of June so the process was complicated by Covid-19 restrictions. The Gibson Lane team provided a helpful balance of encouragement and support to help keep us informed and to maintain momentum during a period when all components of the conveyancing system were subject to exceptional demand from pressures caused by the stamp duty discount. In particular Gibson Lane facilitated our direct contact with the sellers which proved very constructive for resolving a number of practical uncertainties and problems.... Read more
Buyer
15th Jul 2021 (3 years ago)
S Dolce
Gibson Lane Ham and Kingston branches have been amazing during our sale. The whole process has been fantastic. They made us feel very valued, they were extremely organised and kept us informed regularly throughout. Nothing was too much trouble. They sold our property within days and conducted the viewings so professionally and took great care of our property. I would thoroughly recommend them as a first class estate agency.... Read more
Seller
11th May 2021 (3 years ago)
M Sawicka
We had an amazing experience with Gibson Lane.
Our journey started in the end of March, when we met a wonderful Manager of Kingston branch, Oliver Pearson, who was extremely honest, helpful and friendly. We have no words to describe his support and professionalism throughout the whole process.
We had an offer on our house within a week, exchanged our contracts within a month and it was all down to an amazing service we received at Gibson Lane.
We would like to say a huge thank you to Oliver and his amazing team for their hard work and professionalism.
Thank you very much for everything you did to help us! You made our dream come true!
Magda and Jakub... Read more
Seller
11th May 2021 (3 years ago)
I Alpay
They were so professional and helpful for the whole process.... Read more
19th Mar 2021 (3 years ago)
J Pickles
Super professional, personable team and unlike some agents who simply arrange appointments and arrive with keys, they really "sold" the house, arranging viewing days to generate maximum interest and really explaining all the positive aspects of the house to potential buyers. Excellent local market knowledge as well. Would not hesitate to recommend.... Read more
19th Mar 2021 (3 years ago)
P Southcombe
From start to finish Gibson Lane have provided a professional, helpful and friendly service in every stage of our sale. They guided us through what could have been a very stressful process, and achieved a sale for us at the price we wanted. Particular thanks to Sean for being so approachable and helpful.... Read more
Seller
1st Mar 2021 (3 years ago)
G Playfoot
Thank you all at Ham.
You where helpful and professional in these difficult times... Read more
17th Feb 2021 (3 years ago)
A Monestel
I bought my house in Ham through Gibson Lane and they were great throughout. A friendly and professional agency with a local feel and good local knowledge. They communicate well, can be reached easily and were very accommodating with visits to the property. Highly recommended!... Read more
Buyer
11th Feb 2021 (3 years ago)
J Southall
Great bunch, professional and helpful. Viewings with Gibson Lane were relaxed and honest, which was very welcome. The buying experience was well managed and we are very happy with the outcome. Would recommend!... Read more
Buyer
15th Jan 2020 (5 years ago)
L Ward
Really happy with our experience of buying through Gibson Lane, we very much felt like they were on our side throughout and were persistent in chasing up queries and documents that we needed. Thank you for being so friendly and professional - a local company that's small enough to feel personal, but large enough that you trust they're doing everything right. Would definitely recommend.... Read more
Buyer
20th Sep 2019 (5 years ago)
A Foreman
Excellent service from start to finish in a very tricky market. A fantastic local agent who really knows their stuff, I wouldn’t hesitate to recommend them.
Our sale was handled flawlessly with regular communication and a professional calm approach. A special mention to Oliver who manages a great sales team and to Wendy, who manages the sales progression. Without a doubt a 5 star rating!
Sell through Gibson Lane, you won’t be disappointed!... Read more
Seller
16th Jul 2019 (5 years ago)
D Dee
Really pleased with the service we received from Gibson Lane, very professional and personal, thank you!... Read more
10th Dec 2018 (6 years ago)
V Vishvanath
The nicest and most competent estate agent around the area. House purchase was entirely painless, and no snootiness or condescension, just normal human beings. Refreshing.... Read more
Buyer
17th Aug 2018 (6 years ago)
V Nemytov
We are very happy with our choice of Gibson Lane. The house was sold quickly thanks to their professionalism. We want to say big thanks to Oliver. Very well done.... Read more
Seller
14th May 2018 (6 years ago)
C Villas
Responsive local agent who deliver results. Gibson Lane managed my rental property for almost 9 years. When I decided to sell I considered the alternatives, but decided to stick with them. In the challenging market they secured a sale at a good price. The sale went through without problems. The communication was great. I would not hesitate to use Gibson Lane again.... Read more
Seller
28th Mar 2018 (6 years ago)
I S
New branch in Ham... Read more
4th Oct 2016 (8 years ago)