T pickles
Extremely poor service from the Mere Green Branch.. regarding maintenance issues of one of the rental properties they are supposed to be managing, lack of response to phone calls and even a personal visit from my partner... I would not recommend!... Read more
Landlord
8th Apr 2025 (5 weeks ago)
D Chamberlain
Excellent service from Jonny & Sam- professional - Friendly- prompt on viewings - seems to be leading the way in the sector... Read more
7th Mar 2025 (10 weeks ago)
S Ali
Worst service, holding my deposit and not returning it, no proper communication, if you are looking to rent a property don't rent anything through them unless you want to lose your deposit... Read more
Tenant
9th May 2024 (1 year ago)
C Adey
By far the worst letting agency we have ever used. How anyone has ever given them more than 1 star I have no idea. If I could give them less I would. Every time we ring we get passed from pillar to post promised phone calls back and nothing. Been going on four weeks now and when the rental contract came through it was wrong. Spoken to them again twice and it's still come through wrong twice. Absolutely diabolical service. Please AVOID AVOID AVOID AVOID!!!!!!!... Read more
Landlord
3rd May 2024 (1 year ago)
A smith
I rented a property, gave my notice to leave the property, the landlord approved the return of deposit after we left. And John shepherd have now kept a hold of this deposit after saying it’ll be returned. It’s been a month now and I’ll still waiting for it with no up dates from them and no contact other then when I’m chasing them for it. No answers as to what’s happened or why it’s taken so long this is ridiculous and outrageous. You was quick enough to take the money but won’t return it.... Read more
Tenant
26th Feb 2024 (1 year ago)
C HODGES
THE WORST LETTING AGENCY IN THE COUNTRY AHMED DOES NOT PHONE YOU BACK EVER AND TELLS LIES LANDLORDS STAY AWAY... Read more
Landlord
26th Jan 2024 (1 year ago)
P P
Great team... Read more
24th Jan 2024 (1 year ago)
JT
Very good agent, prompt at sorting any issues and very helpful with both the move-in and out.
Leah in particular was very helpful... Read more
Tenant
8th Jan 2024 (1 year ago)
J perry
Leah @ John Sheppard has always been so helpful and supportive, thank you so much we appreciate you... Read more
24th Jul 2023 (1 year ago)
I Sevcova
I happy to rent for John Shepherd Suton Colfild agency.
There working professional and kindness people.
Any essue sorted out quality, quickly, professional.
Big responsibility .... Read more
Tenant
12th Jul 2023 (1 year ago)
S macleish
Thanks Leah and team for providing a first class service, you went above and beyond what we expected, true professional service, well done !... Read more
11th Jul 2023 (1 year ago)
L L
Great experience with John Shepherd, particularly we had good communication with Leah. She provided us with everything we needed to hear ????... Read more
11th Jul 2023 (1 year ago)
D Purchase
Leah and Team, meticulous, professional, timely and efficient, respectful and cooperative - good experience as a tenant... Read more
Tenant
2nd May 2023 (2 years ago)
K Horn
This is our first time renting and Sam, Julie, Marilena and Leah have helped us every step of the way. An amazing team who are always available to talk to and went above and beyond to help us secure our fabulous rental home. Wouldn’t hesitate to recommend them. Thank you.... Read more
Tenant
25th Jan 2023 (2 years ago)