R Hay
JP Executive Letting gave me first class service on moving to area with my job. They found me a great apartment and made the process so easy. Their customer support is also fantastic.... Read more
Tenant
17th Oct 2024 (17 weeks ago)
Gorka
Do not do business with this people. They tried to scam me £350 from my deposit for cleaning fees. Upon asking for a receipt (both me and deposit scheme) they sent a 3 years ago date receipt. Then they ghosted me. Also they tried to go behind me telling the deposit scheme I did agree to give them that amount. Luckily deposit scheme gave me all my money back. Such a dishonest company.... Read more
Tenant
13th Nov 2023 (1 year ago)
T Sanganoo
Both my partner and I been trying to book viewings, it was a terrible experience. They give late replies, I understand they are busy but still. I was going to travel from London all the way to Cardiff but glad I didn’t as I would of wasted time and money. He told me that the property was rented but offered my partner a viewing (of course he didn’t know we was together) but you can imagine the lies he’s probably telling people as clearly it was still available if my partner gor offered a viewing. My partner got offered a video viewing but we got sent the wrong property then said he would send the right video but did we hear back? Nope. Complete waste of time, I definitely wouldn’t recommend to travel from far unless you live in Cardiff already but even then, don’t bother..... Read more
27th Aug 2023 (1 year ago)
Simon92
Doesn’t answer emails, texts, phone calls etc.
The only reason I put up with this farce is because I was buying a property and he was the Vendors only estate agent.
If you’re selling/looking to let, there are way better agents out there for you to deal with.... Read more
Buyer
21st Aug 2023 (1 year ago)
EABrez
Very professional, efficient and helpful.... Read more
29th Jul 2023 (1 year ago)
L Perrin
Thanks for all your help Jamie, went above & beyond to support me throughout the process. Really appreciate it!... Read more
24th Jul 2023 (1 year ago)
S AlRihani
Doesn’t even pick up the phone. Don’t waste your time with them.... Read more
10th Aug 2022 (2 years ago)
A Pereira
Disappointing. Had a viewing scheduled and the agent didn't bother to turn up or pick our calls... Read more
11th Jun 2022 (2 years ago)
T Sharrocks
Cancelled a booking less than three hours before appointment time, because he "couldn't get the key" when aware that I was making a long journey specifically for the viewing. Cancelled by text then didn't reply to any further communications or pick up the phone. Waste of a day and a £50 train ticket.... Read more
21st Apr 2021 (3 years ago)
M waseem
We rented a property that was managed by JP lettings. Most of the time they were very quick in resolving issues, although we encountered very few issues during our stay (nearly 3 years). On leaving the property, within a week JP lettings returned our deposit in full. I strongly recommend their services.... Read more
Tenant
1st Jul 2017 (7 years ago)