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  1. Home
  2. Kenneth Lloyds Ltd

Kenneth Lloyds Ltd

Opens tomorrow at 10:00am
220 Commercial Road, Aldgate, E1 2JT
Kenneth Lloyds Ltd are an estate agent in Wapping. They mainly list properties in E1W, E1 and E2. Over the last 6 months, they've listed 1 properties, with 3 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla.

Opening hours

  • Monday 10:00am - 7:00pm
  • Tuesday 10:00am - 7:00pm
  • Wednesday 10:00am - 7:00pm
  • Thursday 10:00am - 7:00pm
  • Friday 10:00am - 7:00pm
  • Saturday 11:00am - 4:00pm
  • Sunday Closed
View all details

Kenneth Lloyds Ltd Reviews (101)

Have you used this agent?
  1. 42% 5/5 Stars
    42%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 1% 2/5 Stars
    1%
  5. 53% 1/5 Stars
    53%
All (101)
Seller (0)
Buyer (0)
Landlord (12)
Tenant (43)
General (46)

K Dauti

1/5 Stars
Kenneth Lloyd Limited also known by Oliver Brooks i’ve been waiting for my deposit since 11th of November. Also they quickly charging you for late Ben and for the delay your return of the deposit also did report to the house not very good. I’ve been renting from the Holly Brook/Keth Limited otherwise anyone stay away from them if they could that’s the worse agent to go through my experience was very bad. I was so good luck everybody I hope this will help. I hope this pictures will help and especially keep away from the Imran is Aren and he reckons he knows the law more than a Kia Salama make me laugh so that explains how you run the properties the pictures below this... Read more
Tenant
10th Dec 2024 (9 weeks ago)

M Raiyan

1/5 Stars
I would give 0 stars to kenneth lloyds (presently known as oliver brooks) if i could.... Read more
25th Sep 2024 (20 weeks ago)

A Gavriilidou

1/5 Stars
They lied that we had abusive behavior to booking. Cause we did late booking and no one was available to bring us the keys of the room. So we agree on the phone they refund us. Next day disspear. They never reply to us to the message. They are liar and cheap. Cause they disappeared so the keep the money. ???? Disgusting liars . For 100£ .... Read more
3rd Aug 2024 (6 mo. ago)

W Cook

1/5 Stars
After two years, the owner of 'Kenneth Lloyds Limited' wants a reason for my one star review? There is MANY reasons why you are quite literally the worst estate agents/landlords I have ever rented with. Let's start with the fact that our toilet pipe burst, which meant every time the toilet was flushed, whatever was in the toilet came pouring out over the floor. You expected us to wait an ENTIRE WEEKEND without it being fixed. You told us to "use one of the many cafes' around the corners toilets". Then at the end of my tenancy you flat out refused to give my deposit back, which may I add was never put in a government recognised tenancy deposit scheme. For anyone reading this review, do not go near these absolute scam artists. Get as far away as possible before they make your life a misery.... Read more
Tenant
27th Sep 2023 (1 year ago)

M Julia

1/5 Stars
Very bad and unfairly staff and trying to scam!!!!!!! Now called „Oliver brooks“. Prob changed the name because of bad reputation... Read more
11th Sep 2023 (1 year ago)

S a

1/5 Stars
they never answer the phone. one time they did after calling them numerous times and the man on the phone told me to call them later because he was "too busy to take my enquiry" I called later just for no one to pick up the phone. only go for this company if you want your time wasted... Read more
8th Sep 2023 (1 year ago)

G (Wuj)

1/5 Stars
Now named Oliver Brooks Limited, with mobile number ending with 44432. It wasn't nice, I gave them 250£ deposit and they gave me a receipt of 170£, telling me it was a typo. In the end, when I left they gave me nothing back. Reason was, I left a rugby ball near the sofa, some duvets in the drawer and flip-flops in the wardrobe. Aside from that, they keep changing tenants for the rooms and they decided at some point to rent the storage room as a box room (unbelievable. It's probably not legal). I was victim of common assault by one of the tenant of the house. After telling them (giving them the reference number of the case), they told me they couldn't ask her to leave. As a consequence, I had to leave as per police recommendation. Rubbish is not managed properly, each of the tenant leaving was forgetting some items. After 6 months the back garden was full of useless things. The owner of the agency is actually nice but the employee who was dealing with the house I was living in, just wasn't handling it the way he should have.... Read more
Tenant
26th Aug 2023 (1 year ago)

N Zografos

1/5 Stars
I arranged a viewing and got a confirmation email about it. No one bothered to show up despite me being at the property even before the agreed time. And they never bothered to inform me about the viewing being cancelled or anything like that... Read more
29th Jun 2023 (1 year ago)

L Keir

1/5 Stars
Extremely unorganized and unprofessional, I tried to arrange a viewing told them my days off so only for them to book the viewing on a day I had work. I left them an email 5 days in advanced to let them know I cannot make it, they called me on the day of the supposed viewing asking where I was claiming they never got the email. So we rearranged the viewing for 2 days later at the same time of 12:00 (my day off) Unfortunately a work meeting ran over time and I was running late so I phoned them to let them know only for them to tell me I didn't have a viewing today at all as no one had pencilled it in on there callender. So I've now waisted travel fair too and from because they can't read emails or do basic communication. So I told them I will not be viewing the property at all as I don't want to deal with them. Funny thing is they just called me 5 mins before me making this review to ask if I'm still coming for my viewing today at 5pm. So I was just plain ignored.... Read more
6th May 2023 (1 year ago)

S Ah

1/5 Stars
Boy racer van driver in their new outfit Oliver Brooks, typical rebrand to get away from bad rep. Look at all the reviews, wow. Avoid.... Read more
25th Feb 2023 (1 year ago)

J Boyle

1/5 Stars
The second most incompetent real estate agents I've ever dealt with.... Read more
13th Jan 2023 (2 years ago)

D Wong

1/5 Stars
I do like renting the room from them, but disappointed there weren't negative stars for customer service and their organisation. It would be -100 stars for me.... Read more
Tenant
27th Jul 2022 (2 years ago)

Ampl

5/5 Stars
Amazing service, the team know exactly what they are doing. Had issues renting by another agency, came over to KL found amazing tenants and management has been on point.... Read more
Landlord
12th Apr 2022 (2 years ago)

H (Heston)

1/5 Stars
An absolutely terrible letting agent. I strongly suspect that the five star reviews on this site are written by Kenneth Lloyds, and are therefore extravagant lies. AVOID, AVOID, AVOID, do NOT give your hard-earned cash to this lot. The London housing market is average at best but this is NOT an excuse for the shoddiness of Kenneth Lloyds. The flat was absolutely filthy when I moved in, I was told my room would be cleaned beforehand but this was 100% not the case. The agents let themselves into the property at all hours without knocking and without notice, then claimed this was acceptable since we were all renting separate rooms on separate contracts. It's disgusting and made us all feel extremely unsafe. When things were broken or badly in need of a simple repair, my emails were often ignored or answered saying that they had other priorities in other flats. Their emails and communication were not only sporadic, but sometimes impossible to read or understand as the standard of English was so bad. They had a very quick staff turnover, which I was never surprised by if they treat their staff the same way they treat their tenants, which is with the utmost disrespect. The agents were almost certainly pretending that the flat was not being rented out in order to avoid paying extra tax on the property, we received post threatening legal action which Kenneth Lloyds did not care about. This made us feel unsafe and conned. The agents threatened me verbally. I was astounded to get out of this situation with my sanity intact. Do NOT rent with Kenneth Lloyds, take your business elsewhere. P.S: Responding to all your negative Google Reviews claiming that the reviewer has got the wrong company is gaslighting and fools nobody.... Read more
Tenant
3rd Mar 2022 (2 years ago)

D Rana

1/5 Stars
The worst in terms of cutomer service. Travelling from Basingstoke to London to do a viewing. I was on my way and and received a message that someone paid the deposit. I was stuck nad had to come back from london in teh next train. Atleast be decent enough to show the property. A bunch of losers truely. Never waste a customers time please.... Read more
27th Feb 2022 (2 years ago)

M Taylor

1/5 Stars
Seems the owner Imran Hussain has a history of dissolving letting agents and restarting under a new name and tenants loose there deposits Is history about to repeat itself as Imran has now started a new letting agency 2 months ago call "OLIVER BROOKS LIMITED" and its registered at the same address as Kenneth Lloyds... Read more
Tenant
6th Oct 2021 (3 years ago)

S Roid

1/5 Stars
I booked a viewing with Kenneth but got cancelled the following morning. I canceled an some plan for that viewing. Was left disappointed. But not sure why I'm getting promotional emails from them. Really frustrating. Also reading their reviews, I'm kinda glad I didn't move in with them. They seem very sketchy. I also didn't like that Imran dude. I asked him several times if he would WhatsApp me. I spoke to his colleague who was however acting like a sales man though I didn't get the room.... Read more
5th Oct 2021 (3 years ago)

D Hand

1/5 Stars
hi :-(... Read more
5th Sep 2021 (3 years ago)

NesTalks

1/5 Stars
Never again! Arranged a viewing to which i had to reschedule my work place at travel and hour and a half for me to be told it was cancelled without receiving a message informing me about it! Please avoid!... Read more
23rd Aug 2021 (3 years ago)

J S

1/5 Stars
I never rented with kenneth lloyds. Actually, I intended to rent before reading the reviews here. but, after reading the reviews, especially the way kenneth lloyds responded to them. I can conclude that he/she who responded to the review is a very rude and highly uneducated person.... Read more
1st Aug 2021 (3 years ago)

D Waqqas

5/5 Stars
Good... Read more
15th Jul 2021 (3 years ago)

F McAnthony

1/5 Stars
Worst Agency I ever came across. I went to their office to find a room and Imran, the owner just didn't stop flirting with me. I don't mind some flirting but not when it's a guy. He just kept asking me to drive me to the property and clearly wanted more. The worst part was when the touched my leg in the car.. The room was awful, too and I had to move out right away because I couldn't live in such bad condition, knowing the landlord is attracted to me... Read more
Tenant
10th Mar 2021 (3 years ago)

C Fernandez

5/5 Stars
Great experience with Kenneth Lloyds and reliable service. Whenever I have had any issues, they're easy to get hold of and responsive. Recommended.... Read more
7th Mar 2021 (3 years ago)

M Serva

5/5 Stars
Have been with Kenneth Lloyds for more than a year and had a good experience. Very responsive and helpful.... Read more
2nd Mar 2021 (3 years ago)

A Andras

2/5 Stars
It worth absolutely nothing. Fake smiles and poor service... Read more
26th Jan 2021 (4 years ago)

S Islam

5/5 Stars
Every time I have booked with this company I have had great service. I cannot recommend them enough! Rooms were nice and clean. Staff are very friendly and professional.... Read more
13th Nov 2020 (4 years ago)

L Ruymbeke

1/5 Stars
Agencies have a bad reputation in London, but this one is beyond imagination. If you're renting a room, you can expect to meet people everyday in the house - an agent to do visits or people they send for various reasons - without notifying you. They don't knock, they just let themselves in. In covid times. If you have the 'nerve' to argue that there is something called "privacy", they threaten to charge you for wasting their time. If something is broken (our window broke during a windy night), they simply ignore you. Of course, a classic: the deposit... well you need some time and energy to get it back, we got ours back after one month fighting. But what struck me the most is their inability to say "hello". So: unprofessional, rude, careless, disrespectful - good luck if you're renting with them :)... Read more
Tenant
6th Nov 2020 (4 years ago)

A Hussain

5/5 Stars
The team at Kenneth Lloyds really went above and beyond providing me an excellent service. Imran was very active in getting me the best price for a property in a very sought after location. I have recommended Kenneth Lloyds to friends and family.... Read more
5th Nov 2020 (4 years ago)

C Sid

4/5 Stars
I rented my property through Kenneth Lloyds during this difficult period. Imran and his team were very helpful and went the extra mile to assist me.... Read more
Landlord
5th Nov 2020 (4 years ago)

T

1/5 Stars
Absolutely disgusting little man, bully of women and completely corrupt company. Please refer to trust pilot as many of these good reviews are fake - cross reference and ask current tenants directly.... Read more
27th Oct 2020 (4 years ago)

N Li

5/5 Stars
Professional service - in lockdown they helped me let out my property which I'm very grateful for. Definitely recommend!! Thank you... Read more
Landlord
12th Oct 2020 (4 years ago)

S Akhter

5/5 Stars
Thank you to the team of Kenneth Lloyds for such great services. Imran & his team are very knowledgable & professional, they know what they are doing. They don't blag like other agents have done to me in the past but actually deliver what they say say! They managed to get my property let out during the pandemic, Whereas other agents had it vacant with them since last year October and failed to deliver! I highly recommend this agent and would definitely use them again if needed in near future!... Read more
Landlord
12th Oct 2020 (4 years ago)

B Bysaaammm

5/5 Stars
A tenant left one of my property without informing us during the pandemic and left it in a really bad condition. Imran & his team stepped in to bring this property back to letting condition. I must say it met beyond my expectation, it looked fabulous and he had a tenant available to move as soon as the work completed! He doubled the rent on the property by making these improvements. He also helped me let another property during lockdown and got me a 20% mark up on the rent compared to what other local agents were offering. Imran definitely knows what he's doing, I would recommend him, you can't go wrong.... Read more
Landlord
12th Oct 2020 (4 years ago)

K Rahman

1/5 Stars
STAY WELL AWARE!! FULL ON DODGY OFFICE!!... Read more
5th Oct 2020 (4 years ago)

I hussain

1/5 Stars
Cowboy Agent that pretend to be "genuine" by displaying regulated body companies. We paid holding deposit for room on right side however when we arrived to property we discovered that kitchen wasn't finished. Company owner don't care either you take it or loose all money and f..off. He should get gold medal for rudeness and showing off with arrogance ! Very poor soul... Read more
Tenant
25th Sep 2020 (4 years ago)

S Kahn

1/5 Stars
wow such a group of thief. All they do is lying and stealing your money. You'll never see your deposit again. Trust me. You think you're different? You're not. They will try to steal it from you. Classic them they also have tones of fake comments here and will pretend not to know about anything. I know getting rooms in London can be though but DON'T make your life harder. It's not worth it.... Read more
Tenant
19th Aug 2020 (4 years ago)

R Curr

1/5 Stars
THE WORST. STAY AWAY. They will again pretend they don't know anything but they will steal your money and deposit. Stay away.... Read more
Tenant
19th Aug 2020 (4 years ago)

F Marcantonio

5/5 Stars
So I have to say how professional this company have been. All the way through my tenancy they have been there to help me. Always going the extra mile!!! Thanks Imran for the amazing service!! Will recommend to everyone !!... Read more
Tenant
6th Aug 2020 (4 years ago)

M Austin

1/5 Stars
Horrible. Cut the line on me. Also the Imran guy is so two faced . He was cheeky replying to my friend and I after the tenancy agreement ended. How unprofessional! Just good old regular deposit thieves . Nothing new tbh... Read more
Tenant
24th Jul 2020 (4 years ago)

C aadam

1/5 Stars
Fighting with an old tenant aggressively, late for viewing and kept deposit. I'd advise anyone not to get a place with them.... Read more
Tenant
20th Jul 2020 (4 years ago)

L Luz

1/5 Stars
They rented a room for a relative of mine. Rooms extremelly overpriced, they are not helpful at all - never come to the house to fix anything -the house was extremelly dirty, old and many things wouldn't work and they simply do not care about it. They are not flexible with rent or deposit and are not interested in helping tenants on this covid-crisis and will want to try discount things from the tenant's deposit. I would give 0 starts if possible. Do not rent from them!... Read more
Tenant
16th Jul 2020 (4 years ago)

J miah

5/5 Stars
Excellent service... Read more
3rd Jun 2020 (4 years ago)

S Oliveri

1/5 Stars
I have so much to learn Imran, but nothing from you. Remember that. Xoxo... Read more
19th May 2020 (4 years ago)

S (Samy_muslimah)

5/5 Stars
I am very impressed with the service provided by this company, not only did they manage to let out our property during the lockdown but they also stayed in touch and communicated with me every step of the way unlike other agents who are managing my other properties are failing to communicate. So I decided to take on their management services as I was that impressed.... Read more
Landlord
18th May 2020 (4 years ago)

N Chowdhury

5/5 Stars
I have to say that this company deserves more than 5? rating after being messed around by 2 other agents, Mr Hussain was like a blessing in disguise. He was very professional and honest about the property and addressed a few issues I was unaware of. He managed to get the property out for let even during the lockdown. Thank you so much Mr Hussain for all the hard work you and your staff put in to get this property letted. ????... Read more
Landlord
18th May 2020 (4 years ago)

E A

1/5 Stars
Not recommended. Paid holding deposit for the room but still didnt get the room as it was given to someone else. Ive been told this 3 days before moving in date (had to call to chase and confirm if everything is ok). This was so unfair. So be careful with this agency, they might make you homeless.... Read more
Tenant
15th May 2020 (4 years ago)

J Guérin

5/5 Stars
(Translated by Google) It was perfect, thank you for this week spent in your establishment, you are very attentive and helpful. thank you for everything. (Original) C'était parfait, merci pour cette semaine passée dans votre établissement, vous êtes très attentionnés et serviables. merci pour tout.... Read more
3rd Feb 2020 (5 years ago)

M David

5/5 Stars
Nothing to say except that Keneth and his colleague were incredibly kind and helpful, the room exceeded our expectations in terms of comfort and cleanliness. An organization at the top. I recommend 100% !! Thank you very much for all... Read more
Tenant
20th Nov 2019 (5 years ago)

H Ejaz

5/5 Stars
Best agency in London... Read more
22nd Oct 2019 (5 years ago)

S joshi

5/5 Stars
Excellent service, clean flat and had a great time at the property!!! Thanks Imran... Read more
Tenant
17th Aug 2019 (5 years ago)

M Samee

5/5 Stars
I have been with these guys for a number of years. The service is excellent, anything that's needed, gets done. This is the place for any housing needs.... Read more
7th Jul 2019 (5 years ago)

J Orr

1/5 Stars
I'd prefer to put 0 starts but it wouldn't let me. I was cancelled on my way to view the property, told i would be contacted and emailed with other listings and recieved nothing. Very unreliable and unprofessional company!... Read more
19th Jun 2019 (5 years ago)

Anonymous Tenant

1/5 Stars
An absolutely terrible letting agent. I strongly suspect that the five star reviews on this site are written by Kenneth Lloyds, and are therefore extravagant lies. AVOID, AVOID, AVOID, do NOT give your hard-earned cash to this lot. The London housing market is average at best but this is NOT an excuse for the shoddiness of Kenneth Lloyds. The flat was absolutely filthy when I moved in, I was told my room would be cleaned beforehand but this was 100% not the case. The agents let themselves into the property at all hours without knocking and without notice, then claimed this was acceptable since we were all renting separate rooms on separate contracts. It's disgusting and made us all feel extremely unsafe. When things were broken or badly in need of a simple repair, my emails were often ignored or answered saying that they had other priorities in other flats. Their emails and communication were not only sporadic, but sometimes impossible to read or understand as the standard of English was so bad. They had a very quick staff turnover, which I was never surprised by if they treat their staff the same way they treat their tenants, which is with the utmost disrespect. The agents were almost certainly pretending that the flat was not being rented out in order to avoid paying extra tax on the property, we received post threatening legal action which Kenneth Lloyds did not care about or react to. This made us feel unsafe and conned. The agents threatened me verbally. I was astounded to get out of this situation with my sanity intact. Do NOT rent with Kenneth Lloyds, take your business elsewhere, and be glad about it!... Read more
Tenant
9th May 2019 (5 years ago)

S fasano

1/5 Stars
Showed me a room different from what they were advertising.... Read more
10th Apr 2019 (5 years ago)

T Abdul

5/5 Stars
Rented my place through Kenneth Lloyds. Great Service, Rent always paid on time. Thanks KL.... Read more
Landlord
14th Mar 2019 (5 years ago)

M R.

5/5 Stars
I love my new place and Imran has been very helpful!... Read more
Tenant
13th Mar 2019 (5 years ago)

J Cepkauskas

5/5 Stars
Very nice... Read more
6th Mar 2019 (5 years ago)

N G

1/5 Stars
Extremely unprofessional and rude staff, avoid.... Read more
18th Feb 2019 (5 years ago)

B Poulter

1/5 Stars
DO NOT RENT FROM KENNETH LLOYDS. Literally the worst estate agent ever. All of the positive reviews are clearly written by Imran and his employees. Whilst living at the property, I had a housemate from hell who attempted to break in to my room whilst I was in there. I feared for my own safety whilst I was in the property. The police were involved and Imran frankly didn't care, even though he was fully aware of the situation. We were not made aware of whether or not the tenant was allowed back in to the property or if he was going to be evicted even though this is a landlords duty to make the other tenants aware. This resulted in me having to find temporary accommodation for this period as I felt unsafe in the house. The room that myself and my partner were living in had too many issues to count that Imran refused to fix. Our wall leaked for months, resulting in the wallpaper coming off the wall. The property was not maintained at all and it was literally falling apart. Despite our best efforts to make it as liveable as possible, the house had clearly been neglected for many years. Imran agreed to fix the wall upon us moving in and it was never fixed, despite us asking multiple times. He claimed it was fixed and yet the wall continued to leak in to our room. The other tenants that I shared the property with were also awful - there is clearly no vetting process as to who Kenneth Llloyds rent to. The people above us smoked heavily, so the house always stunk of smoke. Kenneth Lloyds were clearly aware of this, as the stench is literally un-avoidable. DO NOT RENT FROM KENNETH LLOYDS. Not only will Imran not fix any inevitable issues, but the likelihood of ending up with sociopathic housemates is far too high - its not worth your safety.... Read more
Tenant
6th Feb 2019 (6 years ago)

J Bourchier-Lee

5/5 Stars
Great central Shoreditch rooml and fantastic housemates. Agency was very accomodating and went the extra mile to ensure a smooth and quick moving-in process. Quick response to queries and gave tenant-agent relationship a personable feel. Would recommend to friends and colleagues in the future/use their offering again. No issues throughout the 6 month tenancy.... Read more
Tenant
17th Jan 2019 (6 years ago)

S Pepperall

1/5 Stars
Dreadful experience. Very unprofessional. You have to nag and threaten to get the council involved to get anything fixed. I have been sent screen shots of the agent telling lies about me to other tenants. Do not reccomend! I have a whole in my bathroom ceiling for the past 5 months which they told me was getting fixed December 5th. Lie about the amount they top up gas and leave us days not replying.... Read more
14th Jan 2019 (6 years ago)

M St.James

1/5 Stars
THE ABSOLUTE WORST lettings agency in London! My experience with Kenneth Lloyds Limited is in line with those who have given a poor feedback. I suspect the 5 star reviews are fake as they sound like the same person wrote them. I had a bad feeling before renting with them as the agents and their office came across as untrustworthy. DODGY is the word. Even after reading the negative reviews, I rented with them anyway as university had started and I needed a place that was conveniently located. When I moved in, the flat was APPALLINGLY FILTHY. Most of the basic facilities were not in working condition. According to a flat mate, the boiler has not been serviced for over a year. Toilet and carpet were DISGUSTINGLLY FILTHY and SMELLY. No efforts made to maintain the property at all! It took months to get the manager to address these pressing issues, which resulted in heated arguments. The manager Imran Hussain has no respect for clients, and conducts business like a lowly thug. Never have I met such a despicable and deceitful scoundrel. Although Imran did finally address SOME of the flat issues, my continued persistence over the past months had upset him personally, so he wanted to get back at me by resorting to childish and devious tactics. My contract was for a year but I decided to terminate after 6 months. One day, he showed up at the flat unannounced, demanding to conduct viewings. This was a breach of contract terms, as tenants must be given at least 24 hrs notice prior. I sympathized with the viewer so I allowed them in. After the viewer left, Imran became very rude by shouting and insisting to conduct more viewings. I lock him out of the flat before any more viewings, as he was foolish enough to arrange viewings without a key to the property. I made my move out date clear and paid the rent until then. However, Imran proceeded to advertise my room for an earlier date and found a new tenant to move in 2 weeks before I was due to move out. I was not aware of this, and at the last minute, he threatened me to move out so the new tenant can move in. The other agents Bobbie & Deeda also acted on his behalf by manipulating me, threatening to change the locks and even called the police to evict me. The police came but did nothing for them, as there was a valid tenancy agreement and I have been paying rent accordingly. So I stayed until my intended date. I left my room tidy and returned the keys. A month after, I requested for my deposit to be returned. As I predicted, Imran was reluctant and presented flimsy, deceptive and invalid reasoning to retain my deposit. One of them was to charge the cost of re-advertising for my room, as their tenant could not move in on the date fixed by them. This showed that he believes he can manipulate facts and present them as truth. I filed a complaint with mydeposits by raising a dispute and got back at least half my deposit. Which was a lot more than what he intended to return. The squalid conditions of the flat, the aggressive, unreasonable attitude and utter lack of professionalism does not earn them a single star. BE WARNED! This is how Kenneth Lloyds does business and treats clients. A SLEAZY, DECEPTIVE and SHAMELESS bunch. Response to owner's response 19-12-18 Haha! I have never shared living space with a partner before in my life. The lies you tell to conceal your unprofessional conduct is pathetic yet amusing. It's too late for you to take any comments on board now. You should have done your job by solving house issues in the first place, instead of ignoring them and oppressing your tenants. Although you tried to force me to leave earlier by harassing me with threats, intrusions and disturbances, I stayed on till the end of my tenancy, which I had every right. How disgraceful it is for a bunch of grown men to torment a client who's only a college student. Shame on you and your despicable team!... Read more
Tenant
22nd Dec 2018 (6 years ago)

J Yasmin

5/5 Stars
Imran has been managing my property for over 3 years now. I cannot fault him at all, always a pleasant experience dealing with him. He is a straight talker, which most don't prefer because they like to be sweet talked. Imran never hides the truth, and says it how it is. I appreciate that... Read more
Landlord
8th Dec 2018 (6 years ago)

S JE

5/5 Stars
Really Good value for money!comfortable??When I back I will book again !Good location... Read more
3rd Dec 2018 (6 years ago)

T Sótonyi

5/5 Stars
Rented a room from Kenneth lloyds for 3 years. Never had issues. Imran the owner was always helpful and the ball with maintenance queries. Would be happy to deal with them again.... Read more
Tenant
2nd Dec 2018 (6 years ago)

E MacLeod

5/5 Stars
It is a pleasure to rent with Kenneth Lloyds! Very professional and helpful, highly recommended.... Read more
Tenant
2nd Dec 2018 (6 years ago)

Anonymous Tenant

1/5 Stars
Worst estate agents in London. Thugs. Come into the property without asking, shouting abuse, taking money off of us for no reason. They remove doors and try to kick down your front door. DO NOT USE THIS ESTATE AGENTS IMRAN HUSSEIN DESERVES TO BE IN PRISON.... Read more
Tenant
15th Nov 2018 (6 years ago)

A Kohut

5/5 Stars
Great agency!! I highly recommend, Imran (manager) was very helpful, always under the phone when we need him. Our property was very clean when we move in???? professional service????... Read more
Tenant
1st Nov 2018 (6 years ago)

R Ali

5/5 Stars
brilliant customer service very officiant moved very fast and no problems what's so ever, very highly reccomend if u want something kenneth Llyods always there to help you find what's suitable for you.... Read more
21st Oct 2018 (6 years ago)

S Ahmed

5/5 Stars
Kenneth Lloyds is one of London’s most reliable agencies. As a landlord with a residential property portfolio, I have worked with a number of agents in the last 15 years. I have found Imran and his team to be honest, professional and efficient. No issue has ever been left or ignored, they have been meticulous in their work and have helped with everything from maintenance issues to ensuring all paperwork is complete for our HMO property. These are just some of the reasons we have been using Kenneth Lloyds for over 10 years as an agent for a number of properties in London.... Read more
Landlord
21st Oct 2018 (6 years ago)

K Ch

5/5 Stars
Imran is friendly and very responsive person to messages and tries to help as best he can. Everything was taken care of in a prompt manner during my stay. As a business traveler,I recommend Kenneth Lloyds. My apartment was well decorated,roomy,and neat. Would love to return one day!... Read more
21st Oct 2018 (6 years ago)

K C

5/5 Stars
Excellent service, clean flat, responded to maintenance needs promptly. Keep up the good work guy's!!... Read more
21st Oct 2018 (6 years ago)

M Schmid

1/5 Stars
If I could give 0 stars I would! Even for the rough housing market in London this agency is nothing but terrible. The year I rented with them was filled with problems starting from extremely poor conditions the flat was in to the absolutely unacceptable way the agency staff operates and communicates with tenants. Imran (apparently one of the managers) repeatedly displayed the most irrational and aggressive behaviour towards our basic requests. The apartment was not equipped with smoke detectors, we lived months without hot water and had leaking heaters in almost every room.... Read more
Tenant
15th Oct 2018 (6 years ago)

C Klein

5/5 Stars
I booked an Airbnb through this agency, the flat, the location and the services were better than I could expect. Everything was perfect. I recommend it.... Read more
10th May 2018 (6 years ago)

D Giblett

5/5 Stars
Very easy process. No problems at all and every member of staff I have spoken to were very helpful. Would recommend.... Read more
28th Feb 2018 (6 years ago)

J Natarajan

1/5 Stars
Avoid these agents at all costs. Highly unprofessional. Initially they asked for the holding deposit and main deposit in cash, which just seemed highly suspicious for obvious reasons. And then they charge you for using a card. Misogynistic and patronising to women. And in keeping with their tone they decided to exaggerate how much they were keeping from the deposit which was not what the deposit protection scheme adjudicator believed. Renting should be a pleasurable experience and I implore anyone that wants that experience to look elsewhere.... Read more
Tenant
3rd Feb 2018 (7 years ago)

R Lou

1/5 Stars
Absolute worst agency in London to deal with, stay away from them! Very deceptive tactics they use.... Read more
1st Jan 2018 (7 years ago)

L Kauz

1/5 Stars
I am not recommending this landlord. I had to fight for my deposit through an agency. He tried several times to kick me out of the property. Imran and his colleagues are rude and unprofessional. Don’t rent a room from this agency!!!... Read more
Tenant
29th Dec 2017 (7 years ago)

M Jaseem

4/5 Stars
Great agency. Helpful staff. Thanks... Read more
11th Oct 2017 (7 years ago)

C Chapman

5/5 Stars
Great experiance renting, flat was perfect with everything we needed and in such a great location. Imran was easy to contact and quick to respond to any questions I had.... Read more
Tenant
17th Sep 2017 (7 years ago)

A Angelov

1/5 Stars
Poor customer service and no communication. We had a viewing scheduled with them with the best intentions to rent a room from them, but we waited for the agent Sameera Khan for over an hour and never got the courtesy of a phone call to let us know not to wait or to apologise. Avoid at all costs - their only positive reviews seem to be from their own agents. You can only get so many negative reviews and stay in business folks!... Read more
3rd Aug 2017 (7 years ago)

J Khatri

5/5 Stars
Rented with Kenneth Lloyd's for 18 months. Very reasonable agency who will help you out with any concerns. They are quite busy as they are managing many properties so need to be a little patient with them but they will help you out. All in all, hassle free and would recommend... Read more
Tenant
19th Jul 2017 (7 years ago)

R Knitting

5/5 Stars
I am very impressed with kenneth lloyds, the staff were very lovely, i had a smile on my face throughout the whole process of my prperty search. Getting hold of them was very easy and they always made sure i was satisfied, often going out their way to ensure every detail was perfect. I also stayed at one of their rooms in a very desirable location at a very attractive price. The place was newly decorated to a very high standard which was lovely, the small touches really made my stay special. The miniature toiletries were such a life saver when i had left mine at home!... Read more
24th Feb 2017 (7 years ago)

M Gabarron

4/5 Stars
(Translated by Google) Good accommodation option in London, close to public transport and comfortable! A good choice in london. Me and my wife had good times there. (Original) Boa opção de hospedagem em Londres, próximo a transporte público e confortável! A good choice in london. Me and my wife had good times there.... Read more
17th Feb 2017 (7 years ago)

Alex

5/5 Stars
Excellent experience renting a room directly from the landlord. They were very helpful, whenever we had a problem and the rent was very reasonable.... Read more
Tenant
15th Dec 2016 (8 years ago)

S Ciobanu

1/5 Stars
Robbed us of 1000 pounds don t trust them... Read more
22nd Sep 2016 (8 years ago)

M Trinh

1/5 Stars
I was a tenant in the top floor flat at 44 Myrdle Street offered by Kenneth Lloyd (top floor). I have to say the quality of the flat was below average, with very limited furnitures that broke down one after the other. Every time me and the people who live there at that time called the agency to get something fixed or replaced, it took them forever to get it done. However, my biggest complain is that I still have not received my deposit (which is guaranteed to be paid back two weeks of moving out) after ONE MONTH. The agent whom I usually deal with did not return my texts and when I called her she was very rude. She promised me week after week that the deposit would be paid back by the end of the week but until now that is still a lie. I would not recommend this agency to anyone and will keep contacting the office until I get my money back. 0 star.... Read more
Tenant
11th Sep 2016 (8 years ago)

B alsari

5/5 Stars
I have worked with Imran on several Real Estate transactions and he has always been great to work with! Customer service, great communication skills and the quick response on any issue or query are just few of the qualities that Imran takes pride in! If you're looking into renting a property in East London you should give them a call. Thanks Imran... Read more
Landlord
23rd Jul 2016 (8 years ago)

G Rodriguez

5/5 Stars
Great experience, Kenneth Lloyds cares about you and the locations of the flats are great! highly recommended 5 stars!... Read more
20th Jul 2016 (8 years ago)

A Camel

1/5 Stars
Waiting fo more than 2 weeks to get my deposit back. I have several promises over the phone but nothing happened. Please stay away, they are fraudsters.... Read more
Tenant
14th Jun 2016 (8 years ago)

A Chopra

5/5 Stars
Kenneth Lloyds was an awesome experience. I would like to thanks the whole Kenneth Team (especially Imran) for being so nice, amicable & supportive. Whenever & wherever I needed the help, Kenneth team never hesitated to extend their support. I wish them all the very best for the business ! Amit Chopra... Read more
9th Jun 2016 (8 years ago)

S Din

5/5 Stars
I was moving from one property to another and was looking for an agent to rent my property through and also was looking for decorators to decorate the property I was moving into and the one I wanted to rent out. Tge agent from Keenth Lloyds came and gave me an assessment of the property I wanted to let out. The agent gave me valuable advice and the rental market and the sort of tennats I should look for, he also advised me what works the property needed and advised me that they could do it. Kenneth Lloyds took the proeerty over and realised I couldn't vacate the property unless my other property was ready so Kenneth Lloyds stepped in and followed my instructions and decorated my property for me and got it ready for me to move in. All in all an excellent company who are very caring and friendly, I trust these guys I have had terrible experience with Elliot Lee who used contracts to mess me about and were very unprofessional.... Read more
Landlord
22nd Feb 2016 (8 years ago)

S Harkess

1/5 Stars
BEWARE. I had a 1 year tenancy but manage dot get out after 6 months – it was really that bad. These people genuinely do not care about anyone and they continually flout the law and are ignorant, evasive and divisive. It got to a point where I had to call the environmental services of the local council as they let the 3rd bedroom out to 3 people all sharing! I will list some of the problems to make you aware: 1) The flat was not fit for habitation on my first day. There were mice droppings in the kitchen, the carpet had not been hovered and previous tenants property was scattered around. It took a week to get it cleaned to a semi decent standard. 2) They had “refurbished” part of the flat and left all the rubbish at my door step for over 2 months. 3) The refurbishment works were basically a lot of dangerous cracked tiles in the hallway and a shower which continually leaked into the downstairs neighbours flat and had intermittent hot water. It took a good 2 months to get this sorted to a half decent standard. 4) The property owner and her son continually used their own key to access the property without notifying me first. This is illegal as 24 hour notice is required alongside a legitimate reason to enter. I once came out the shower to find a strange man in the flat! 5) It took me over 3 months of my tenancy to get my deposit confirmation number. I’m pretty sure they didn’t do it as its tax avoidance (not letting the govt. know they are letting a property by keeping the deposit private). 6) They continually failed to notify me about viewings – I get home from work and 4 people would be in my kitchen. 7) They do not answer phone calls or emails in any sort of reasonable standard. I’m pretty sure the literacy skills of Sameera hit a wall at age 9. 8) About 4 months into my tenancy they let the 3rd and final bedroom to 3 Italians. That was the final straw. 9) It took me 21 days to get my deposit back. I only got it back cause I kept on having to call them for over 2 weeks. None of my emails were replied to either. I did not experience any intimidation like with the previous commenters on this page, but then again I’m a 28 year old male. I really empathise with the others and I would question the relationship of some of the other positive posters to the actual family business. I would also urge you to go to take a second look at the stuff they are advertising and try speak to other tenants at the same property in private if possible. These people are really an embarrassment. Stewart... Read more
Tenant
21st Oct 2015 (9 years ago)

G May

1/5 Stars
Don't even waste your time.... Read more
25th Aug 2015 (9 years ago)

M blake

1/5 Stars
They don't even deserve one star seeing as the house was constantly falling apart throughout the 10 months I lived there. Although I would praise Marzia for being able to mediate most instances involving Imran, not all dogs can be trained. In a flat of 8 tenants 4 of us where women and 5 students, this was repeatedly taken advantage of with Imran abusing our vulnerability and violating our rights as paying tenants. One of the tenants was having a particularly hard time with her council tax, only to go to the council and find out Imran and filed the flat under her name as the owner, making her liable for everyone in the flat. WOMEN STAY AWAY FROM THIS AGENCY AND STAY AWAY FROM IMRAN HUSSAIN AND HIS BABY BROTHER JAY. The women of the flat faced constant abuse and intimidation from them, they never took our concerns seriously, the men of the flat where the only one to be notified if anything of concern was going to happen. Both Imran and Jay have threatened the women of the flat and intimidated us by always showing up to the flat unannounced for apparently no reason. Viewings would take place with no notification to anyone in the flat, on one occasion in particular a female flatmate was coming out of the shower to find 3 strangers in the living room she needed to pass to get to her bedroom. When we complained about this and politely reminded them that it was the law to notify us, they would be quick to tell us we had no rights to the flat as we only rent the room. Early on in my tenancy, the stairs to the upper 4 bedrooms collapsed causing one flatmate to injure himself and the rest unable to access their bedrooms for two days until someone finally came out to fix it only for Imran to hammer things back in place to break again hours later. The flat was above a fast food shop, and as a result we had RATS. It took months of complaining and 2 dead rats found in one of the kitchens for someone to do something. When pest control inspected the flat, they found multiple holes due to lack of maintenance that could be easily fixed and prevent further rats, but of course Kenneth Lloyds didn't take that step. Half of the flat was also positioned over a corner store which our shower leaked into for half the year, this was not fixed until months later and caused a lot of tension between us and the shop downstairs. The flat was not cleaned or touched up before our moving in, and as one of the last of the original 8 to move out I saw in my last month Imran and his team doing ll the work we had been complaining about all year, the flat was painted, the shower was replaced, kitchen utilities we personally had to buy for ourselves because the ones in the flat where unusable where suddenly provided. Also worth noting that throughout this process things of ours where thrown away and have still not been compensated.... Read more
Tenant
16th Aug 2015 (9 years ago)

A Silva

5/5 Stars
I have nothing but good things to say about Kenneth Lloyds, so some of the comments below seem, at least, surprising. Both Imran and Marzia were very friendly and professional from the start and in the end of the tenancy they were fair enough to give me the full deposit back without any problems. During the year all the normal maintenance in the house was done in a slightly slow pace, but was done. So overall, I would definitely recommend this agency!... Read more
Tenant
11th Aug 2015 (9 years ago)

N D

1/5 Stars
Looking for an unprofessional agent? Then Imran is the guy for you!!! Want someone that will make loads of promises, then ignore you once you've paid and moved in? Imran! Want someone that will call you a "B**ch that needs some c**k" because you ask him to fulfil his promises? Imran! Want someone that takes the deposit from the previous tenants to pay for cleaning, then keeps that and you move in to a disgusting, filthy pit? Imran! Want a misogynist that says to a guy who wants to discuss the flat with his girlfriend, who couldn't be at the viewing "What kind of a man are you?" and tells you that the previous tenant was "A sl** that had a different guy over each night" but was actually living with her boyfriend? Imran! Marzia is absolutely lovely and tries her best.... Read more
Tenant
19th Apr 2015 (9 years ago)

T Affleck

1/5 Stars
My experience is the same - appalling safety standards - am just about to report them to the local council and Gas Safe. DO NOT RENT FROM THIS AGENCY... Read more
Tenant
9th Jan 2015 (10 years ago)

B Punk

4/5 Stars
I felt compelled to leave a review after reading the previous ones. While I am sure that there are people who have a bad personal experience, from my own vantage point I have been nothing but impressed with their flexibility. Yes they want paying rent on time, yes they charge for their services etc.. I have lived at two of their properties for nearly 2 years in total and in all my time broken goods have been replaced with well branded items. Recently in the flat I currently occupy they replaced all the flooring, retiled the bathroom and upgraded the kitchen a little. I believe they have good intentions and are well run, so please take these other reviews with a pinch of salt. I have seen tenants get themselves into personal situations that lead to confrontations with the landlords but nothing was unjustified in my opinion and always resolved with the other tenants in mind. Dave M... Read more
Tenant
17th Nov 2014 (10 years ago)

A S

1/5 Stars
Kenneth Lloyd is a despicable company and Imran Hussain is a despicable person, with no respect for his tenants or indeed the law. He is unprofessional, rude, aggressive, intimidatory, and neglectful, and repeatedly ignored messages concerning maintenance and replacing broken equipment. On top of this, he frequently lies to and threatens his tenants, and appears to have absolutely zero idea how a company should treat clients respectfully and professionally. Cannot stress how much you should AVOID HAVING ANYTHING TO DO WITH THIS COMPANY AND THIS INDIVIDUAL. After being model tenants for a year, paying rent on time every month (which he asked us to pay in cash, presumably as a means of tax avoidance), reporting all maintenance issues and agreeing to all of his requests, he then turned on us when we left and extorted further money out of us for ‘waste removal’ and ‘professional cleaning’, despite the fact that when we moved into the property it was full of other peoples’ stuff and was not clean AT ALL. I believe this is a technique of this company to extract the maximum money possible from their tenants, and I am writing this review (and others like this) because I sincerely want to help people avoid his service, as it has caused me and my flatmates such a nightmare this past year.... Read more
Tenant
6th Sep 2014 (10 years ago)

J r

1/5 Stars
do not ever rent any accommodation from this establishment. The owner is a sexist pig who will try and do you for any money possible and his safety standards are terrible. he is argumentative and dam right rude and will harass you all the time. BEWARE (ESPECIALLY WOMEN)... Read more
Tenant
23rd Apr 2014 (10 years ago)
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