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  1. Home
  2. Lane & Holmes
Lane & Holmes Logo

Lane & Holmes

Closes at 6:00pm
66-68 St. Loyes Street, MK40 1EZ
Lane & Holmes, an estate agency established in 1985 by founding partners Andrew Willmer and Nick Kier, is probably Bedford’s leading estate agent dealing with the sale of quality homes in and around the Bedford area. 2002 saw the service offered by the original company enhanced with the formation of the Lane Group of companies networking the expertise of 12 offices in Bedfordshire, Cambridgeshire, Northamptonshire and Hertfordshire together with the Mayfair Office in central London firmly establishing the brand. Lane & Holmes were also founder members of Move with Us, a network of over 1,200 offices nationwide ensuring that Lane & Holmes offer the best local, county and national coverage. In 2007 Lane & Holmes launched Lane & Holmes Lettings the fastest growing lettings agency in Bedford serving North Bedfordshire and stretching across the A1 into Cambridgeshire in association with Whites Property Services to cover St Neots, Huntingdon and St Ives and the surrounding areas. Lane & Holmes have embraced the technological revolution and offer a fully computerised database linking all of our offices together, enabling property details to be distributed quickly and efficiently by email, text messaging and other more traditional methods. Lane & Holmes offer a free market appraisal for those intending to sell and we would invite you to contact us if you are considering a sale of your property.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday 10:00am - 4:00pm
View all details

Lane & Holmes Reviews (150)

Have you used this agent?
  1. 97% 5/5 Stars
    97%
  2. 1% 4/5 Stars
    1%
  3. 0% 3/5 Stars
    0%
  4. 1% 2/5 Stars
    1%
  5. 1% 1/5 Stars
    1%
All (150)
Seller (79)
Buyer (21)
Landlord (0)
Tenant (1)
General (49)

K Textiles

5/5 Stars
Recently we sold our family home and business through Lanes and Holmes. It was an extremely complicated sale taking many months to complete which Ross managed in a professional and dedicated manner at all times. He went above and beyond to get our business sold right from the beginning with the presentation of our property and his continued professionalism. It was a pleasure to work with him and all the team at Lanes and Homes and we can highly recommend all the team at Lanes and Homes to put your property first to get the results you need. I will be forever thankful for having someone I could contact to discuss and implement all that was required to get our business sold. I can throughly recommend and am so impressed with the very thorough service we received selling our family business through this company. I am one very happy lady looking forward to a fantastic retirement with my husband doing all the things we have put in hold across the years. Excellent service Excellent advice Amazing results Thank you Ross and everyone at Lanes and homes.... Read more
Seller
1st Nov 2024 (6 mo. ago)

A Jeffreys

5/5 Stars
We recently purchased our new property through Lane and Holmes working with Ross Dougall. After a previous property with another agent fell through, we needed a quick turnaround as we were expecting. From day one, Ross was excellent at communication, explaining processes and helping to progress the purchase. His responses were fast and he did exactly what he said he would do. We are incredibly grateful for Ross’s support and have since recommended Lane and Holmes to a number of friends and family.... Read more
Buyer
1st Nov 2024 (6 mo. ago)

N Mills

5/5 Stars
A huge Thank you to Nik for finding us our dream home. Throughout the sale was a bit of a journey with us losing the sale to our house but Nik continued to encourage us and work with our estate agent to make the sale work. Nik, went out of his way to call solicitors when it wasn’t his job to do so and he, and the team at Lane And Holmes were great from start to finish. Thank you all so much!... Read more
Buyer
14th Oct 2024 (7 mo. ago)

D Temperley

5/5 Stars
The team worked very hard to ensure that our complicated chain completed without unnecessary delays. Big thanks to Nik for going above and beyond to make sure we got over the line. I would not hesitate to recommend Lane and Holmes for your move.... Read more
14th Oct 2024 (7 mo. ago)

louiegregoryy

5/5 Stars
Very happy with Lane@Holmes as our agents for selling are parents home. Would like to say a big thank you to Katherine and team for all being very professional in selling of the house. I would highly recommend Lane@Holmes to anyone thinking selling or buy a property in Bedford. All best Mark Mullins... Read more
Seller
26th Sep 2024 (7 mo. ago)

Anonymous Homeseller

5/5 Stars
Exceptional service throughout. They went over and above to help us all sell 3 houses to buy one house, which was definitely not easy, we got there in the end and Lane &Holmes were a big part in helping us achieve this. Would highly recommend them. Thank you to the whole team.... Read more
Seller
27th Aug 2024 (8 mo. ago)

L Hall

5/5 Stars
Recently we sold our family home and purchased our new property through Lane and Holmes. It was a complicated sale which Ross managed in a professional and dedicated manner. At all times either via the office or directly with Ross we were kept updated and our questions always answered. Right from the beginning with the presentation of our property, viewings and negotiations we found the whole team friendly, helpful and professional. It was a pleasure to work with them all and we can highly recommend Lane and Holmes.... Read more
Seller
22nd Jul 2024 (9 mo. ago)

D Ormerod

5/5 Stars
Very happy that we chose Lane & Holmes as our agents for selling dad's house. We mainly dealt with Nik Kershaw who is a consummate professional and clearly highly experienced, but everyone in the office was equally capable, and always knew what was going on with our sale when I rang for an update. The initial marketing of the property was first class, we were kept fully appraised of every viewing and feedback, and Cathy’s sales progression was excellent. I must mention that Nik definitely 'went the extra mile' when it came to finding a new home for mum & dad's piano and arranging for its collection, even when I'd given up and was on the point of arranging a ‘tip trip’. I would highly recommend Lane & Holmes to anyone thinking of selling or indeed buying a property in Bedford!... Read more
Seller
15th Jul 2024 (10 mo. ago)

Kelly

5/5 Stars
Great estate agents! Our chain was very rocky at times, Lane & Holmes did so much chasing and went above and beyond when solicitors were being very difficult! Wouldn’t hesitate to recommend, all of the team are very friendly and professional ??... Read more
1st Jul 2024 (10 mo. ago)

M Whitlock

5/5 Stars
I have just completed a house sale with Lane and Holmes. I would like to recommend them. They were excellent from start to finish. I liked their advice, and they kept me fully informed all the way through. Thank you.... Read more
Seller
1st Jul 2024 (10 mo. ago)

V Ayres

5/5 Stars
Excellent service and friendliness of staff. Supportive and great communication throughout the sale of my property. Thank you!... Read more
Seller
24th Jun 2024 (10 mo. ago)

P Brazier

5/5 Stars
Our chain has now completed, Nik was really helpful keeping the communication going throughout ???? very much appreciated at a stressful time. Thank you... Read more
24th May 2024 (11 mo. ago)

N Gaunt

5/5 Stars
Fantastic communication throughout the process of selling my home, from discussing the valuation all the way through to completion. Highly recommended.... Read more
Seller
23rd May 2024 (11 mo. ago)

tracey

5/5 Stars
Nick and the team at Lane & Holmes were great. Got things done in great time and always there if we had any questions.... Read more
20th May 2024 (1 year ago)

K danecker

5/5 Stars
We called Lane & Holmes initially to inquire about selling our apartment in the future. We were in no hurry , but explained we were planning to move abroad permanently. Nik came round and we had a very informal chat, absolutely no pressure and agreed we would call him once we made the decision. At no point did he bother us or try to rush us into a decision. When we were ready, everything happened really smoothly. The photographer Lane& Holmes used was brilliant and the pictures of our place definitely stood out compared to other agents. We had a steady flow of viewings and an offer very quickly. Nik played a big part in negotiating both with us and our buyer . We were able to come to an agreement due to his help. It felt really personal and comfortable. He was always available by phone for any queries, also Cathy. We have now completed without any complications and he was the first to congratulate us by phone. We wouldn't hesitate to recommend Lane & Holmes and can't imagine a better experience with any other agent. Many thanks Nik and Cathy, it was a pleasure dealing with you.... Read more
Seller
17th May 2024 (1 year ago)

N Sanders

5/5 Stars
Lane and Holmes have just sold our property, Nik Kershore, has guided us through the whole process, the property was marketed nicely with great photography, and we had several viewings within days. thank you, Neil.... Read more
Seller
17th May 2024 (1 year ago)

D Webley

5/5 Stars
The absolute best Agents in Bedford. Recently sold my home, Ross at Lane & Holmes went above and beyond Chased up and down the chain daily, always calm and professional. Nothing was too much trouble. Even gave updates after closing . I hope you can now find my forever home. Made a stressful event much easier. Can't thank you enough!!!... Read more
Seller
7th May 2024 (1 year ago)

P canvin

5/5 Stars
I recently sold 2 houses with the help of Ross. He is the most patient man , keeps you calm , and is always available to be contacted. His negotiation skills are second to none. I highly recommend him for your purchase or sale of your property.... Read more
Seller
7th May 2024 (1 year ago)

Anonymous Homeseller

5/5 Stars
Positive experience... Read more
Seller
5th May 2024 (1 year ago)

O Onazi

5/5 Stars
This agency is top-notch. They are the first agents to return my deposit in full. They addressed all my concerns promptly- and with a bit of professional humour. I would have rented with them longer if I had the perfect property. Do not hesitate to rent with them if you do not want any headaches with rentals.... Read more
Tenant
23rd Apr 2024 (1 year ago)

S Carey

5/5 Stars
Have been working alongside Nik Kershaw in a number of transactions and as a Conveyancer could not ask for more assistance and progression to ensure the transactions run and complete as smoothly as possible, absolutely great to work with.... Read more
19th Apr 2024 (1 year ago)

B Ellis

5/5 Stars
I recently bought a house through Lane & Holmes - it was not smooth sailing by any means but made a lot more bearable by Ross's attitude and kindness. He was incredibly quick to respond, proactive and seemed to care about the people behind the sale - thanks Ross!... Read more
Buyer
2nd Apr 2024 (1 year ago)

A D

5/5 Stars
Would like to express our appreciation and gratitude to Ross and his team for the work and effort regarding the sale of my parent’s house. Great service and friendliness from you all so, again, thank you. Will certainly use your company again. Kind Regards Luisa... Read more
Seller
9th Feb 2024 (1 year ago)

R Volpe

5/5 Stars
I recently bought a house through Lane and Holmes Estate Agents. All contact with them was timely and professional. Specifically, I had the pleasure of having Katherine as my point of contact. Katherine was exceptional. Her professionalism approachability and support was so appreciated. She made me comfortable to ask questions and worked hard to answer them in a clear and timely way. She took time to discuss and work things through and helped find solutions. Thank you Katherine, I appreciate all you did and the way in which you work. All the best for the future.... Read more
Buyer
7th Feb 2024 (1 year ago)

Anonymous Homeseller

5/5 Stars
The staff were always contactable. They kept us well informed of progress in the sale. They responded quickly to queries.... Read more
Seller
20th Jan 2024 (1 year ago)

M Freeman

5/5 Stars
Great all round service from the team during the pre and post sales process. Having first purchased and then sold a house through Lane & Holmes. I would say the post-sales support offered by Cathy makes a big difference; especially if you end up in a chain.... Read more
Seller
16th Jan 2024 (1 year ago)

C Passingham

5/5 Stars
I have recently used the services of Lane and Holmes Estate Agents. I can't praise them highly enough. They were very professional with a personal touch and sense of humour. They managed to get an incredibly fast sale on my sister's house. The sale went very smoothly and was kept on track. I was kept fully informed at all times. I had help with form filling and even furniture moving! Everything beyond the call of duty. All the staff I dealt with were great, especially Nik. I would highly recommend them. They were recommended to me by another extremely happy seller. Excellent service.... Read more
Seller
20th Nov 2023 (1 year ago)

P Gerrard

5/5 Stars
When we first got the house valued we decided to wait and at no time did Nik or Lane and Holmes pester us. A few months later we got in touch with Nik to his surprise. Within a couple of days he had a viewer. Through out this time he kept us updated. We were impressed that we had sold our house even before we had put it on the market. During all this time Nik and other members of staff at Lane and Holmes have been approachable and if we had any queries would always chase up and get back with answers. We would recommend Lane and Holmes to sell your home and if we were to do it again, we wouldn't think twice to go back. Thank you.... Read more
Seller
14th Nov 2023 (1 year ago)

N Billington

5/5 Stars
Lane and Holmes have been incredible with our house sale. From the moment Andy and Nik stepped into the door to take the property on the market and give a valuation, through to viewings hosted by the team, and then the sales progression of Cathy, we have been extremely impressed with the service. We went on the market mid June and completed at the beginning of October. Considering it "appears" to be a difficult market at the moment, this didn't stop the team achieving a great price for our home and quick turn around time with moving. Thanks so much again!! We would 100% recommend Lane and Holmes.... Read more
Seller
10th Oct 2023 (1 year ago)

L Hammett

5/5 Stars
Very impressed with the whole selling experience. The valuation was done expertly and quickly. The house was on the market within a few days. I was updated on viewings and given feedback. I was able ask any questions and always given a knowledgeable answer. Special thanks to Katherine who constantly kept in touch by email and telephone.... Read more
Seller
6th Oct 2023 (1 year ago)

C end

5/5 Stars
I bought a house through Ross Dougall at Lane & Holmes a couple of months ago - and I couldn't say enough nice things about him, from the way he handled the negotiating process, to how he helped me with suggestions for service providers (building inspectors, conveyancers, even removalists) - Ross was super responsive to emails, super nice to deal with, and he made a stressful experience as smooth as possible. And I love my new house so much!!... Read more
Buyer
3rd Oct 2023 (1 year ago)

P Harris

5/5 Stars
Sold our home quickly and professionally. Great communication throughout the experience. Would definitely use again and recommend to family and friends. Many thanks to the team at Lane & Holmes.... Read more
Seller
3rd Oct 2023 (1 year ago)

M Pope

5/5 Stars
I chose Lane & Holmes to sell my house as they seemed to be the estate agents of choice for my estate. I was not disappointed. Nik K has been brilliant. The very first people he sent to see it ended up buying it! He and the rest of the team have always kept me appraised of developments and have acted as intermediaries where necessary. All in all, I am extremely satisfied with the way they have dealt with everything.... Read more
Seller
31st Aug 2023 (1 year ago)

G Lane

5/5 Stars
Absolutely brilliant! Couldn’t fault them. Nik and Ross were extremely helpful throughout the whole of our purchase journey, even more so than our solicitors funnily enough! So friendly as well, nothing was too much trouble. I would highly recommend to anyone. Thank you for everything!... Read more
Buyer
31st Aug 2023 (1 year ago)

E Holland

5/5 Stars
Lane & Holmes have been a most friendly, efficient and informative company to deal with. I have no hesitation in recommending them as have a high regard for their team work and their personnel.... Read more
21st Aug 2023 (1 year ago)

Nicole

5/5 Stars
Nik has been instrumental in matching us with our new home. In viewing other properties with others in the team, each of them have been really lovely and friendly and accommodating of our last minute viewings, multiple viewings etc. Thank you to the team at L&H... Read more
8th Aug 2023 (1 year ago)

A meredith

5/5 Stars
Thank you to Ross and the team. Ross, from start to finish was superb. Nothing was ever too much and we can only thank him for making the sale of our house a seamless one. Would recommend. Thank you.... Read more
Seller
4th Aug 2023 (1 year ago)

J Gray

5/5 Stars
Excellent service from initial consultation about putting our house on the market right through to managing the hand over on completion day. Thoroughly recommended.... Read more
Seller
3rd Aug 2023 (1 year ago)

L Handy

5/5 Stars
Thank you to all the team at the Bedford branch for your help and support during the sale of the bungalow. We really appreciated the efforts you went to and the professional way in which you dealt with the whole process. The friendly and upbeat environment and interactions made all the difference, particularly with the challenges that arose along the way. Sue & Liz (& Laura!)... Read more
Seller
3rd Aug 2023 (1 year ago)

J Stapleton

5/5 Stars
I can’t thank Ross and the team and Lane & Holmes enough for their tireless work to make the sale of our house as smooth as possible. I would 100% recommend their services to anyone looking for an estate agent to sell their home.... Read more
Seller
3rd Aug 2023 (1 year ago)

P Neale

5/5 Stars
A big thank you to everyone at Lane and Holmes, especially Nik K, for helping us with the sale of our house. The process was great and they kept things moving along smoothly. Would recommend Lane and Holmes to anyone looking to sell and move.... Read more
Seller
3rd Aug 2023 (1 year ago)

R Dickens

5/5 Stars
Nik Kershaw at Lane & Holmes has been excellent throughout the process, professional and polite. Dealt with all query’s efficiently. Resulting in stress free process. Would thoroughly recommend.... Read more
19th May 2023 (2 years ago)

D Lee

5/5 Stars
Lane & Holmes offered a fantastic service throughout the sale of our property. The team kept us fully updated during the process and dealt with any requests quickly and professionally. Would definitely recommend and will use again (if we decide to move in the future!). Great Estate Agents with much local knowledge and understanding of the housing market.... Read more
Seller
16th May 2023 (2 years ago)

H Mason

5/5 Stars
The team at Lane & Holmes have been brilliant in supporting me and my siblings to sell my Mum's flat in Bedford after she died. There were some legal complexities surrounding the sale but the team were always so efficient, helpful, supportive and caring and they were really tenacious in finding us a suitable buyer and getting the sale over the line. Excellent service. I would heartily recommend them if you're selling something in the Bedford area.... Read more
Seller
30th Mar 2023 (2 years ago)

N Powar

5/5 Stars
Cathy has been an absolute star at keeping us posted on the update of this sale process.... Read more
Seller
29th Mar 2023 (2 years ago)

J Lintern

5/5 Stars
Ross Dougall handled the sale of our mum's bungalow. It was a probate sale which he handled with sensitivity and understanding, even when I was finding it difficult. The first chain fell through but within days he had secured another chain, which I thought was quite extraordinary. Ross and the team worked incredibly hard to get the sale through as it certainly wasn't without problems. He is professional, patient, understanding and determined to get the best deal for the buyer and seller. I would have absolutely no hesitation in using them again and recommending them. Jayne Lintern... Read more
Seller
22nd Mar 2023 (2 years ago)

S Chater

5/5 Stars
Ross from Lane and Holmes was very patient and calm during what proved to be an incredibly stressful sale and purchase, he always made time for us to speak about the process and we are very grateful to him for all his hard work!... Read more
Seller
19th Mar 2023 (2 years ago)

S Seabrooke

5/5 Stars
Lane and Holmes, and in particular Nik Kershaw, have been amazing to work with whilst we’ve been buying our next property. Nik has always been incredibly helpful, his communication between ourselves and the sellers has been enthusiastic, polite, encouraging and most importantly extremely efficient throughout the whole process of buying our next property. He helped to negotiate an excellent deal between ourselves and the vendors of the property we are purchasing, he kept everything very friendly whilst remaining professional and we are all super excited about the transaction going ahead, it’s honestly been a pleasure so far! We couldn’t imagine the process of buying our new home being much simpler, and that’s largely due to Nik and his excellent communication with us throughout, and helpful recommendations for other services we would need, such as surveyors in the local area (we are relocating from about 2 hours away so we don’t have any ideas about other services nearby to the property.). It’s honestly been a pleasure to liaise with Nik and the team from Lane and Holmes throughout this whole process, we are really grateful to everyone involved, but particularly Nik of course! Can’t recommend Lane and Holmes highly enough!... Read more
Buyer
17th Mar 2023 (2 years ago)

E Perryman

5/5 Stars
Nik Kershaw went above and beyond to give us an easy process. I will always use Lane and Holmes. They have been excellent. Thank you so much.... Read more
7th Mar 2023 (2 years ago)

M H

5/5 Stars
I'm so glad we were lucky enough to purchase a property through Lane & Holmes. They made the process so easy by being clear, honest and personable. We worked very closely with Cathy and Ross and both members of the team were exceptional. We wouldn't hesitate to to recommend Lane & Holmes to friends and family.... Read more
Buyer
18th Feb 2023 (2 years ago)

J Moore

5/5 Stars
Would recommend Lane & Holmes to everyone. Ross has been an absolute dream to work with and kept us up to date and on track at every stage of the process. We wouldn't hesitate to use them again.... Read more
9th Jan 2023 (2 years ago)

T Hardwick

5/5 Stars
Bought a house through Lane & Holmes of Bedford recently. Great experience. Cathy and Nick were friendly and professional from start to finish. Many thanks.... Read more
Buyer
28th Dec 2022 (2 years ago)

J Matthews

5/5 Stars
Katherine throughout this whole process has been amazing. Informative, knowledgeable and total repeat for going well and above her job role just to help us exchange. Thank you for all your help with everything I really mean that . Lane and Holmes have a really valuable asset , look after her... Read more
17th Nov 2022 (2 years ago)

C Wood

5/5 Stars
Katherine is so personable,helpful,efficient, glamorous, professional and gets on extremely well with kids and adults! Katherine is lovely to deal with and keeps you informed. What a star -Katherine made selling our house so much fun. The owner is amazing and so professional.My very wise Mum chose them because they have the best reputation and are the best estate agents in Bedford. They really are-if you are selling-they are definitely the best-highly recommended. Thank you ????... Read more
Seller
28th Oct 2022 (2 years ago)

S K

5/5 Stars
Thank you to all the team. Had a really good experience, was very smooth process from my sale though to my purchase. Efficient and very polite & helpful staff.... Read more
Seller
19th Oct 2022 (2 years ago)

G Darlow

5/5 Stars
We are first time buyers and didn’t know where to start. We booked a viewing through Lane and Holmes where we met Nik. He made us feel at ease with the whole process and talked us through each step. He was always happy for us to approach him with any questions we had and always thought of what was best for us. Now we’ve bought with Lane and Holmes I wouldn’t use any other estate agent. Thank you Nik for taking the time to work with us and help us through our first purchase.... Read more
Buyer
15th Oct 2022 (2 years ago)

M Prior

5/5 Stars
Very nice people to deal with, straight forward and trust worthy. Received very good advice from Ross. Would definitely recommend Lane and Holmes.... Read more
7th Oct 2022 (2 years ago)

S Clarkson

5/5 Stars
I wholly recommend Lane & Holmes to anyone needing to use an Estate Agent. It was my first time of having to sell a property & from the first meeting for a probate valuation with Andrew Willmer through to completion I was promised they would 'hold my hand' for the whole process explaining every step. I was kept informed of all viewings, received feedback from them & was kept updated every step of the way once the sale had been agreed. In this day & age it was great to know that when you phoned or emailed them you would always get a quick friendly response from any of the team. I have to give a special mention to Nik Kershaw who was so supportive - Thanks Nik !... Read more
Seller
6th Oct 2022 (2 years ago)

J Rox

5/5 Stars
Very knowledgeable team, always someone available to assist and call backs very efficient. Great communication throughout. Very happy with the service.... Read more
5th Oct 2022 (2 years ago)

S Landon

5/5 Stars
Nick Kier is totally professional, human, brilliant. Fully recommend.... Read more
28th Sep 2022 (2 years ago)

D Lee

5/5 Stars
Nik Kershaw showed us around the property which we decided to purchase. Although it has taken a long time to get through all of the small details, the occasional false start and bearing in mind they are working on behalf of the vendors and not me - Nik, Ross & Cathy have each gone above and beyond ensuring that we, as buyers, were kept in the loop with various pieces of information and regular progress reports. I sensed a collective sigh of relief in their office when we finally exchanged contracts earlier today. Thank you!!... Read more
Buyer
27th Sep 2022 (2 years ago)

T Rooke

5/5 Stars
Ross and his team sold our house and they have offered superb advice throughout; they are incredibly trustworthy and refreshingly straight-forward in going about their business. They worked hard to get a good deal for all parties and have really helped push it through the whole process. I would highly recommend them.... Read more
Seller
22nd Sep 2022 (2 years ago)

P Gila

5/5 Stars
This is second property i have purchased with Lane & holmes. The best and the most patient team that I have dealt with from all estate agencies. Ross (the manager) is very professional and his advise is always valid. Can’t ask for better service.... Read more
Buyer
14th Sep 2022 (2 years ago)

P Ostley

5/5 Stars
Fantastic experience. Professional and helpful throughout a stressful and sometimes difficult sale. The whole team were fantastic from start to finish. Highly recommend!... Read more
Seller
12th Sep 2022 (2 years ago)

H Core

1/5 Stars
Shocking behaviour from the “owner”! Staff lack basic people skills and manners. Very rude and arrogant!... Read more
30th Aug 2022 (2 years ago)

A James

5/5 Stars
Lane & Holmes have been absolutely brilliant and a pleasure to deal with. From managing viewings all the way through to completion day both Cathy and Nik have been been extremely helpful and communicative. We can’t recommend them highly enough.... Read more
25th Aug 2022 (2 years ago)

P Ahmed

5/5 Stars
Lane&Holmes worthy of more than 5 ?? s Where can I start.. I am extremely grateful to Lane&Holmes estate agent. I had the pleasure to meet some of the nicest and kindest people who work in the estate agents world. I was blessed to have Nik Kershaw and all his colleagues to deal with, what I would describe a ‘complicated and sensitive’ matter when it came to selling my property because of the severity of the issues involved behind the scene. From the start up until the end Nik and his colleagues have been nothing but superb. They haven’t just provided me with an excellent service but dealt with my situation as a family. They went far and beyond when came to selling my house. Nik took me through every steps, organising presentation of the property, and photographers. They communicated via emails and phones, giving me enough notices in advance when it came to viewing the property. They made sure it suited my needs. They were very respectful and understanding given the circumstances under I was the selling the house (complicated divorce, with ex wife still living in the house). For me, the most important part is their patience with me. Things were getting a little frustrating but they kept their cool. In particular Nik went far beyond just working as an estate agent person. He personally visited me in several occasions and spent awful lot of time discussing, explaining and exploring how we can sell the house. He utilised all his experience and expertise selling the property. He wasn’t just a person working for the estate agent but someone I can call my friend. He helped me at the most difficult and lowest point of my time in this house and made the sale finally go through. He worked immensely and to him I felt it wasn’t just a job but far beyond a job. One example of this.. I recently ruptured my achillies and since been in a boot. Unable to drive or do much without family’s help. Prior to exchanging my contract, Nik took it upon himself to get my solicitor to send contracts over to him so he can print it, drive to my house get me to sign them and post it using special delivery from his own pocket money. Nik recognised and understood how difficult this would’ve been for me, given the fact I was in crutches and I’d struggle get things done, he took it upon him to print and come to me instead and then post it himself. Regardless, of how much the delivery costs was, I was touched by this experience. I Felt he genuinely cared and wanted to get this over the line for me, and not just someone working for the estate agent wanting to pocket their commissions. Given the circumstances I was in, I congratulate Nik and all his colleagues for everything they have done and for selling my house for me. I highly recommend Lane&Holmes Bedford to anyone person, family wishing to sell and or buy properties out there. Regardless of everything they have done, I know I’ve made some great friends in Lane&Holmes, particularly in Nik Kershaw.... Read more
Seller
25th Aug 2022 (2 years ago)

P McFarland

5/5 Stars
Lane and Holmes sold my house for me this year. It was a challenging time with buyers panic buying, and after a couple of false starts, they matched my property with a buyer who was really committed to the purchase and who could actually afford it. Their sales brochure was superb, they pitched the price absolutely spot-on and they accompanied all viewings (and there were a lot!) and kept me informed of progress at all times. My property was in the Prime Minister's area and Lane and Holmes have a wealth of local knowledge which is crucial (online agents can't beat this). They were able to answer all kinds of weird and wonderful questions from prospective buyers. The best thing about them, is that they all work as a team, each member familiarized themselves with me and my property and knew me on first name terms. I will definitely be recommending them to anyone who is considering buying or selling.... Read more
Seller
24th Aug 2022 (2 years ago)

L Randell

4/5 Stars
they were a very efficient service and helped us mediate difficulties in the chain with ease. They were very helpful throughout the process and offered assistance at all stages if we needed it. Very professional service and we would use them again. Thanks to Ross and the team... Read more
21st Aug 2022 (2 years ago)

S Millard

5/5 Stars
Lane & Holmes provided an excellent service with regards to our recent house purchase. Nick Kershaw has been a delight to work with. Great communication and helpful service from the initial viewing to exchange. Would highly recommend... Read more
Buyer
17th Aug 2022 (2 years ago)

S Heneghan

5/5 Stars
A big thank you to Nik Kershaw for all his help ,and humour, from start to finish very quick to respond to any concerns and enquiries, everyone we spoke to in the office were so helpful and friendly made the whole stressful process of house buying a bit easier very impressed!!... Read more
Buyer
13th Aug 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Excellent experience ... Read more
Seller
10th Aug 2022 (2 years ago)

M Lindsay

5/5 Stars
Really impressed with Lane & Holmes and wouldn’t hesitate to recommend them. The property was really well photographed and all the viewings were managed brilliantly- so brilliantly that I got well over the asking price! I’d forgotten how stressful selling was and at several stages thought it was never going to happen, but thanks to Nik and Ross’s sheer determination and perseverance, we got there! Thank you very much for all the support you gave me too.... Read more
Seller
9th Aug 2022 (2 years ago)

K Alice

5/5 Stars
Nik Kershaw was amazing from start to finish. He was always very responsive and quick to help, he made our process a lot smoother. Also a big thank you to Kathy who was also very helpful during the transaction. Thank you!!... Read more
14th Jun 2022 (2 years ago)

R Ricchetti

5/5 Stars
Great Service. Made things easy in getting property on the market. The team were really friendly and a special thanks to Nik who 'hit it out of the park' in finding a perfect property for us. Even with the rather demanding list of expectations. Would definitely consider using them again in the future.... Read more
27th May 2022 (2 years ago)

P Ali

5/5 Stars
Ross was extremely helpful and responsive throughout the entire process. He removed a lot of the stress and was always transparent. I would highly recommend Lane and Holmes because my experience with Ross.... Read more
21st May 2022 (3 years ago)

R Moulding

5/5 Stars
Lane and Holmes were wonderfully helpful and communicative from the point of instruction, arranging photographs and a brochure, conducting viewings, managing negotiations with each part of the chain and keeping the deal intact all the way to sale. Would highly recommend and will use again in future.... Read more
Seller
20th May 2022 (3 years ago)

S Green

5/5 Stars
Lane and Holmes were extremely helpful in getting a very difficult chain through to exchange and completion. My daughter was at the bottom of the chain and wasn’t getting any help with the estate agent she was buying through so I advised her to talk to Lane and Holmes who were at the top of the chain. After 7 long months they got it through to exchange in little over a week. Thank you Ross and the team, for your help!!!... Read more
Buyer
16th May 2022 (3 years ago)

D Adamson

5/5 Stars
Very Helpful staff, that are great with communciating about the House and the move. Really quick with decisions. Would highly Recommend!!!!... Read more
9th May 2022 (3 years ago)

S Knoke

5/5 Stars
Great service and very helpful staff that are very responsive. Thanks to Nik and Kathy for all their help.... Read more
4th May 2022 (3 years ago)

P Mal

5/5 Stars
Very good... Read more
26th Apr 2022 (3 years ago)

S Atalay

5/5 Stars
Lane & Holmes has handled the sale of my property with absolute professionalism throughout. A special thank you to Nik Kershaw who has diligently and calmly kept me updated. Thank you.... Read more
Seller
13th Apr 2022 (3 years ago)

M Stainer

5/5 Stars
Excellent service from the team at Lane and Homes. Would recommend. Kept me up to date with the progress of the sale. Would like to especially thank Cathy for being amazing throughout the whole process.... Read more
Seller
7th Apr 2022 (3 years ago)

C Chapman

1/5 Stars
(Owner acted very quickly on this and was very apologetic and has assured us it was completely out of character. Would give 5 out of 5 for his attitude and would probably use again because of this) Viewed a property with Lane and Holmes and to be quite honest the agent dealing with it was a completely disinterested from the start. Made an offer on the property and was told in a very rude and condescending manner that it wasnt enough and we needed to carry on looking for another property. Far from professional Cathie ...... Read more
3rd Apr 2022 (3 years ago)

S C

5/5 Stars
I wholly recommend Lanes & Holmes and am thoroughly impressed with the customer service that I have experienced. I feel fully supported and well advised through the emotionally-charged process of putting my house up for sale. Nik Kershaw is an excellent ambassador for the company and I am very confident in his knowledge and ability to steer us successfully steer us through this process to completion. Thanks Nik.... Read more
Seller
16th Feb 2022 (3 years ago)

R Cammarano

5/5 Stars
I recently used L&H to sell my house. They've been fantastic, the whole team are super friendly. Someone always answers the phone,a lways gets back to you when they say they will. They actually did a lot of chasing and admin with regards to the solicitors and finalising details too, couldn't have done it without them. Glad i didn't!!!... Read more
Seller
20th Jan 2022 (3 years ago)

K Moore

5/5 Stars
I can thoroughly recommend Ross and the team…..excellent communication and support from the start of the process right through to completion. I last used Lane & Holmes in 1997 and they continue to be a very professional organisation.... Read more
17th Jan 2022 (3 years ago)

K Saunders

5/5 Stars
Land Holmes was exceptional whilst I was selling my flat. The communication from them was excellent, a particular thanks to Cathy who was always offering help and was a great liaison. I would certainly recommend this business who their professional and responsive nature... Read more
Seller
8th Dec 2021 (3 years ago)

H mee

5/5 Stars
Very supportive and patient , kept us informed all the way. Would use them to sell our place when we decide to move... Read more
3rd Dec 2021 (3 years ago)

S Linnell

5/5 Stars
I would not hesitate to use Lane and Holmes again.They give great service, provide reassurance and peace of mind, with quick response communication between all parties concerned and keep an eye on the sale process to ensure it goes smoothly.... Read more
Seller
24th Nov 2021 (3 years ago)

C Quinn

5/5 Stars
Nick has been absolutely fantastic throughout, from valuing the property to arranging the marketing and negotiating a sale. His customer service skills are second to none and I would not hesitate to recommend. If you're looking for a friendly, knowledgeable agent who is passionate about his work then look no further... Read more
Seller
23rd Nov 2021 (3 years ago)

F kotwal

5/5 Stars
Ross was great throughout, kept me informed. Communication was always very clear. The purchase went through smoothly.... Read more
Buyer
16th Nov 2021 (3 years ago)

A B

5/5 Stars
Lane & Holmes were selling what has become our new home ????. From the moment we met Katherine, their Sales Negotiator, we received nothing but incredible communication, advice and assistance. Katherine embodies everything that you could want from an agent selling your home - knowledgeable, professional, friendly and helpful. Nothing ever seemed too much trouble for her and she definitely went above and beyond what was necessary. First impressions really count and whenever we are asked about Estate Agents in the area we will continue to sing her praises.... Read more
Buyer
19th Oct 2021 (3 years ago)

S Hall

5/5 Stars
Lane & Holmes proved to be extremely helpful in the sale of our house. The sale proved not to be straightforward and the commitment shown by everyone we had contact with at Lane & Holmes was all one could ask for. Without fail they called back when messages were left for specific people and provided reassurance when needed. Ross Dougall was our main contact during the sale and the service he provided was exceptional, nothing was too much trouble and he kept us update on a regular basis right up to completion. He did a great job on our behalf.... Read more
Seller
14th Sep 2021 (3 years ago)

L Jack

5/5 Stars
Can't speak highly enough of the service we got especially from Ross. Always quick to respond, patient and professional. Thoroughly recommend... Read more
7th Jul 2021 (3 years ago)

K Gregory

5/5 Stars
Just brilliant. I can't fault any element of the service we received from Lane & Holmes - Ross and Cathy made the whole process stress-free and we would always go back to them. They're friendly, not pushy, professional and just really, really good at what they do. Thank you!... Read more
28th Jun 2021 (3 years ago)

S Anderson-Frame

4/5 Stars
Nice... Read more
16th May 2021 (4 years ago)

C Garnett

5/5 Stars
Thank you everyone at Lane & Holmes for your help in selling my property. Less than two months after the first viewing, the sale was completed! I would highly recommend L&H for their efficiency and professionalism.... Read more
Seller
24th Apr 2021 (4 years ago)

T Ratnayake

5/5 Stars
Excellent device. Flexible, available, knowledgeable,friendly and has brilliant local knowledge. I bought four properties and sold two with Lane & Holmes. I strongly recommend them without any hesitation.... Read more
Seller
11th Apr 2021 (4 years ago)

M Bowler

5/5 Stars
We put our house on sale with Lane and Holmes and had Ross look after us. We felt he was extremely professional and not overly forceful like some estate agents. Kept us updated throughout and easy to contact which we feel is essential when selling a house. We hope we won’t move again but if we did we would be contacting Ross... Read more
Seller
15th Feb 2021 (4 years ago)

J Berryman

5/5 Stars
I have sold two properties through Lane & Holmes. On both occasions I was very impressed with the service provided. For this reason I would highly recommend Lane & Holmes as an estate agent.... Read more
Seller
15th Feb 2021 (4 years ago)

Anonymous Homeseller

5/5 Stars
Excellent from start to finish. Very professional approach and very good communication throughout.... Read more
Seller
20th Jan 2021 (4 years ago)

C Thornton

5/5 Stars
Excellent, professional service and they are such a cheerful and positive team too! We really rated Nick's experience and knowledge - the valuation was spot on and well thought through, and he guided the whole process effectively and efficiently.... Read more
Seller
15th Jan 2021 (4 years ago)

Colin

5/5 Stars
Brilliant service and great support. I would like to thank the staff, but especially Cathy and Lucy in getting through a protracted sale, but we got there! Thank you so much for your help and persistence. Colin... Read more
Seller
15th Jan 2021 (4 years ago)

H RICHARDS

5/5 Stars
Lovely, friendly estate agents. Responded quickly when we had enquiries. Also very efficient when it came to chasing solicitors and getting everything finalised. Thank you for your service.... Read more
19th Dec 2020 (4 years ago)

S Kelly

5/5 Stars
We had the pleasure of dealing with Katherine at Lane & Holmes. We found her to be professional, friendly and very patient with us. We did not know the area and we ended up viewing a few properties through her. I would highly recommend Katherine and Lane & Holmes! They will be our first port of call if and when we need to buy and sell in the future. Thanks Katherine !!... Read more
4th Dec 2020 (4 years ago)

J Waller

5/5 Stars
First class service from initial contact to completion. Always kept updated via e-mail and telephone. Would definitely recommend.... Read more
27th Nov 2020 (4 years ago)

I Aaima

5/5 Stars
Really impressed by the service provided by the Lanes and Holmes, especially when the whole country has got an excuse not to work , Lanes and Holmes helped us massively in securing the property and then helped every inch of the way till completion. Very impressed by Lucy and Ross for their support throughout the process and made the whole experience of buying a house easy.... Read more
Buyer
28th Oct 2020 (4 years ago)

A Jankauskaite

5/5 Stars
I definitely recommend Lane & Holmes Estate Agents to anyone buying or selling their houses. I am especially thankful for Ross Dougall who's been incredibly patient with us. He was always accessible and dealing with enquiries raised very quickly.... Read more
21st Oct 2020 (4 years ago)

A Reynolds

5/5 Stars
Great service from freindly staff.... Read more
18th Oct 2020 (4 years ago)

T Crick

5/5 Stars
Outstanding and highly professional service, even during the difficult period of lockdown. They were spot-on with the estimated price our house would fetch, excellent in all dealings with us and in communicating with us at all stages and were particularly helpful because of our inability to get on location (or even to get into the UK) during lockdown. I would highly recommend them.... Read more
Seller
17th Aug 2020 (4 years ago)

P Knowles

5/5 Stars
Lane & Holmes were involved with my first property purchase, and despite acting for the seller, I found them extremely helpful and professional. As a result, I subsequently used them to sell the property this year, and despite a drawn out and (at times) challenging process, they have remained attentive and motivated throughout - I highly recommend them.... Read more
Seller
20th Jul 2020 (4 years ago)

K Broom

5/5 Stars
Really professional and friendly service and I would thoroughly recommend using Lane & Holmes as your agent. Ross was so helpful and always kept us updated in a timely and friendly manner. The whole team are really focused on doing their best for you all the way through, and we felt confident in their high standard of service from the start right through to completion.... Read more
24th Jun 2020 (4 years ago)

A Muzzlewhite

5/5 Stars
Local independently run company with a friendly, approachable, knowledgeable team. I wouldn't hesitate in recommending Nick, Andrew, Ross and the team.... Read more
26th Feb 2020 (5 years ago)

N John

5/5 Stars
Thank you for excellent service and advice in respect of the sale of our property in Kimbolton Road. Excellent brochure and marketing leading to a trouble free sale!... Read more
Seller
5th Feb 2020 (5 years ago)

D Gundry

2/5 Stars
Didn't find the house I was interested in.... Read more
2nd Feb 2020 (5 years ago)

Kerry

5/5 Stars
We had an excellent service in a difficult market. Very professional and supportive. Ross kept the momentum of the sale and helped to keep us sain throughout. Lane and Holmes did a great job for us and we have no hesitation in recommending them to sell your house .... Read more
Seller
5th Jan 2020 (5 years ago)

M MacLeod

5/5 Stars
I would have no hesitation in recommending Land and Holmes if you were looking to sell your house. All the staff were helpful, patient and thorough and kept a calm outlook when dealing with a complex issue. The sale brochure showed the house in it's best light and the viewing process was simple and efficient.... Read more
Seller
20th Nov 2019 (5 years ago)

D Seymour

5/5 Stars
I sold my property through Lane & Holmes, dealing mainly with Ross, Marcus and Cathy. From start to finish it took just over 12 weeks which with 4 in the chain was pretty good going, they did their very best to keep things moving and progressing and kept me well informed along the way. They are a very professional and efficient team, Well done Guys, great service !... Read more
Seller
11th Nov 2019 (5 years ago)

J Atkin

5/5 Stars
We have just bought our new home through Lane and Holmes. Ross and the team were fantastic throughout the process and made sure everything kept moving forwards. When things stalled they were on top of it all, regularly chasing up to make sure that things stayed on track and their efforts were invaluable. I would highly recommend them!... Read more
Buyer
4th Sep 2019 (5 years ago)

R

5/5 Stars
Great service from Ross and the team at Lane & Holmes. A protracted sale for various reason but they stuck at it and the sale completed. They were always accessible for updates and the commission rate was good, we would certainly use them again in future. Would be happy to recommend them to anyone looking to buy or sell their property.... Read more
Seller
24th Aug 2019 (5 years ago)

R J?drzejewski

5/5 Stars
(Translated by Google) The agency has no reservations so far (Original) Agencja na razie bez zastrze?e?... Read more
23rd Aug 2019 (5 years ago)

M Hinkley

5/5 Stars
This is the second time using Lane & Holmes in the last few years. The level of professionalism is beyond words, staff are courteous, well organised and always call you back. They are honest, incredibly helpful with advice and have lots of answers. Ross in particular is outstanding, thank you. Absolutely no reservation in recommending Lane & Holmes. Allan and marie... Read more
22nd Aug 2019 (5 years ago)

C Dowers

5/5 Stars
Only ever worked with the team at Lane and Holmes with mutual clients whilst working with Fine and Country Northampton, but all of my dealings with them were very professional and I would strongly recommend their services for anyone looking to buy or sell... Read more
18th Aug 2019 (5 years ago)

A Brown

5/5 Stars
We selected on reputation and weren’t disappointed. Competitive rates and they certainly worked for their fees. The team took the time to view our house and opine on the best way to market the house before a fantastic brochure was produced which showed the house at its best. The personal service from one of the partners and full sales team put us at ease and delivered the best possible result for us in a very short time. We went to market full of confidence and the team delivered a long list of viewings and offers in a very short time. The support continued right up to moving out day and took most of the stress away from us. We will use the team again if we need to, and would highly recommend them to anyone.... Read more
Seller
25th Jul 2019 (5 years ago)

R Macleod

5/5 Stars
Excellent service all the way through our sale from start to finish. Marcus was very knowledgeable and extremely helpful about the whole process.... Read more
Seller
24th Jul 2019 (5 years ago)

N Slaney

5/5 Stars
Ross and the team were absolutley brilliant. They went above and beyond their job to help get our sale through (it ended up being a difficult sale - could not have done it without their support!). They were always on the end of the phone to help or give advice. They actually sold us the house originally too. I would highly recommend them to anyone looking to buy or sell.... Read more
Seller
16th Jul 2019 (5 years ago)

D Hewitt

5/5 Stars
I was impressed by this agency when buying a house in Bedford 14 years ago so had no hesitation in using them again when I wanted to sell. A most professional service from start to finish. Quickly identified a suitable buyer and then managed a very long chain to ensure a successful completion. Highly recommended.... Read more
Seller
28th Jun 2019 (5 years ago)

K Howell

5/5 Stars
Most helpful, efficient and honest about property. Pleasure to deal with... Read more
14th May 2019 (6 years ago)

J Watson

5/5 Stars
Lovely staff recommended us to one of there customers thanks jim from atlantis removals bedford... Read more
29th Mar 2019 (6 years ago)

M Melges

5/5 Stars
We have just completed on our fourth transaction with Lane and Holmes (three sales and 1 purchase). Without hesitation we would recommend the professional, knowledgeable and personable service provided. Ross has always been our go to for calm confident advice and support but we cannot fault any of the team. Lucy in particular has been excellent in her support during our latest sale. Keep up the good work guys!... Read more
Seller
5th Mar 2019 (6 years ago)

L Long

5/5 Stars
I would definitely recommend Lane & Holmes excellent service.... Read more
26th Feb 2019 (6 years ago)

A Jones

5/5 Stars
We would thoroughly recommend Lane & Holmes after their exceptional service during a recent sale and purchase. Right from the beginning the team were proactive and efficient and worked hard to agree a sale on our property, we were particularly impressed with the marketing, photography and expertise shown during all the viewings that took place. The process took longer than anticipated due to complications with the solicitors but the team (particularly Ross and Cathy) were on hand throughout. They kept everyone updated and worked hard, liaising with all parties, to get the sale and purchase through as quickly as possible. Thank you for making the whole process as easy as it could be!... Read more
Seller
8th Jan 2019 (6 years ago)

A Vochin

5/5 Stars
Although Lane & Holmes were acting as agents for the vendors of the property we've purchased, they've been fantastic throughout the whole process. They've managed the whole chain (even when the 1st sale of our property fell through), kept everyone on board and chased things up until the successful completion. All in all, highly recommended!... Read more
Buyer
8th Jan 2019 (6 years ago)

C Steels

5/5 Stars
Lane & Holmes made our experience of purchasing our first property as easy as it could be. Both Andrew and Lucy especially provided an impeccable service and helped out wherever they could. A special thanks again to Lucy Harper.... Read more
Buyer
27th Sep 2018 (6 years ago)

G Umney

5/5 Stars
Incredibly impressed with the team at Lane & Holmes and Ross was a pleasure to deal with. We went from our valuation to offer in approx. two weeks and they helped us find our dream family home. It was a complex chain, which Ross handled so well and helped reduce the pressure that can come with moving. Wouldn’t hesitate to recommend - thanks Ross and team.... Read more
Seller
5th Sep 2018 (6 years ago)

M Hopkins

5/5 Stars
This is the third time I have used this estate agency and each time they have been fantastic! They work really hard to ensure everything goes smoothly, and step in swiftly to resolve issues, if they crop up, to keep us on track. Many thanks to Cathy and Ross in particular... Read more
23rd Aug 2018 (6 years ago)

C Haywood

5/5 Stars
Lane & Holmes did an excellent job for us when selling our home and purchasing the next one. Even through the inevitable little 'challenges' provided by others in the chain, Ross resolved them and kept us informed right through to completion. Thanks Ross... Read more
Seller
6th Aug 2018 (6 years ago)

M Fox

5/5 Stars
Excellent service from start to finish - I would highly recommend Ross Dougall, Cathy Clarke and the team at Lane & Holmes. They listened to our requirements and put a huge amount of effort into marketing our property to achieve a great result in a short period of time. We received two asking price offers on our property within 4 days of going on the market. It's a pleasure to deal with the whole team as they are warm, friendly and engaged!... Read more
Seller
2nd Jul 2018 (6 years ago)

D Johnson

5/5 Stars
We have just completed the sale of my late mother-in-law's house - Ross and all the team at Lane and Holmes could not have been more helpful and professional. We were out of the UK for several weeks during the process but were kept up to date via email at every stage. Ross even recommended and engaged appropriate tradespeople on our behalf to deal with minor maintenance issues on the house while we were 4000 miles away - incredible service! We would recommend Lane and Holmes without hesitation to anyone in the Bedford area looking to buy or sell a house. We will be considering a house move ourselves in the next few months and wouldn't think of using any other estate agent.... Read more
Seller
20th Jun 2018 (6 years ago)

D Whiteside

5/5 Stars
Outstanding service Great and very rare combination of professionalism, market knowledge, support, guidance and desire to do the best for us as sellers and our buyer. Ross Dougall acted for us in the sale of our house. He did a superb job in every way and is a model example as to how estate agents should conduct themselves. Nothing is ever too much trouble and the team are always happy to help and go above and beyond. Would recommend Lane & Holmes unreservedly! Thank you to Ross and everyone at Lane & Holmes who made it all happen so smoothly and efficiently. Kindest regards, Mr & Mrs Whiteside... Read more
Seller
25th Apr 2018 (7 years ago)

L Rooney

5/5 Stars
Ross makes buying and selling easy, he does all the chasing for you and keeps things running smoothly, we wouldn’t use anyone else, we have bought and sold through Ross and he goes that extra mile. Staff are not pushy like other estate agents and are professional helpful and friendly. Lane and Holmes are how estate agents should be.... Read more
Seller
16th Apr 2018 (7 years ago)

J Ferguson

5/5 Stars
Very helpful and knowledgeable.... Read more
6th Apr 2018 (7 years ago)

A P

5/5 Stars
**Would not use any other agent** Myself and my family recently used Lane & Holmes for the sale of a family probate property, and had a brilliant experience. I have experience in working with many Estate Agents, and have never received such a high level of service. I found them to be highly professional & personable, and there was never a time we were left feeling like we didn't know what was going on. They secured the sale at a level we were all more than happy with, and kept us fully informed from instruction to completion. I would highly recommend using their services, and would personally recommend Ross Dougall, who was extremely knowledgeable and helpful throughout the process.... Read more
Seller
29th Mar 2018 (7 years ago)

M Barron

5/5 Stars
I could not recommend Lane & Holmes enough! They are the only agency to use if you are moving house. Their efficient, friendly and highly professional manner made the whole moving process easier. Ross Dougall in particular deserves high praise as he is an asset to the organisation.... Read more
21st Mar 2018 (7 years ago)

S Anjum

5/5 Stars
If you are moving house, then I would recommend no one better than Lane & Holmes. They go above and beyond and have excellent customer service. Ross Dougall made everything run smoothly and is a credit to Lane & Holmes.... Read more
14th Mar 2018 (7 years ago)

M Rock

5/5 Stars
When you sell your house you need the best agent who will look after you if the sale proves difficult, and will keep you continually updated. My sale was eventually successful but only because Ross, Cathy and the team pulled out all the stops and solved all the problems that cropped up. The whole team at Lane and Holmes are dedicated and professional. Don't be tempted to go for the cheap option : get the best team and ensure you get the best outcome... Read more
Seller
20th Jan 2018 (7 years ago)

C Goodship

5/5 Stars
Completed in January 2018. Excellent estate agents with knowledgable staff who are also very approachable, understanding and helpful. Regular e-mail updates on offers and progress being made though out the process. I would have no hesitation in recommending them... Read more
19th Jan 2018 (7 years ago)

C Marsh

5/5 Stars
Problems elsewhere in the chain made our house sale a protracted affair. At every stage Lane and Holmes provided a service that was professionally efficient and sympathetic and gave us support both practical and moral; we appreciated their reassuring manner. We are particularly grateful to Ross and Cathy who kept abreast of developments, dealt with questions promptly, intervened with suggestions where appropriate and, critically, kept us informed. We were also impressed with the marketing of our house. We cannot recommend Lane and Holmes highly enough.... Read more
Seller
19th Jan 2018 (7 years ago)

C Frates

5/5 Stars
Completed in December with Lane & Holmes and I can honestly say they were amazing! All the staff were helpful and extremely knowledgeable. They kept us updated all through the process and were always just a call away if we had any questions. Would highly recommend them... Read more
17th Jan 2018 (7 years ago)
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