M (Moe)
As tenants, London Estates provides prompt responses to any queries or issues, always treating tenants with respect and fairness. Their professionalism and commitment to ensuring a positive rental experience stand out.... Read more
Tenant
1st Oct 2024 (19 weeks ago)
A Cantoni
Highly professional agents, always happy and available to help.... Read more
10th Sep 2024 (22 weeks ago)
G Johnstone
London Estates has been amazing. I can't fault them. Having dealt with many difficult estate managers in the past, I can honestly say that everyone at London Estates is lovely. Whenever we've had an issue or a broken part, they've sent someone round within two hours. We've never waited more than 24 hours to have an issue resolved—even when they needed to order specific parts!... Read more
Tenant
22nd Aug 2024 (25 weeks ago)
R Scheel
Best Agency in London by far!
Dealt with many different agencies, and the level of commitment and efficiency London Estates provides is unmatched.
When facing any issues, even during weekends, they would get on top of it within 24 hours.
I can't recommend enough the team working at London Estates and how accommodating they are.... Read more
22nd Aug 2024 (25 weeks ago)
S Hawkes
I have worked with London Estates since 2019. They managed our property and oversaw the sale of the property. They dealt with any issues raised by us or by tenants practically and efficiently. During the sale of our property, they provided all information required quickly so we were able to complete with no delays. I could not rate the team at London Estates highly enough. It has been a pleasure working with them.... Read more
Seller
15th Aug 2024 (5 mo. ago)
A Härle
Renting with London Estates was great. Super friendly and helpful in all matters! Would definitely rent with them again.... Read more
Tenant
14th Aug 2024 (5 mo. ago)
Russell
Fantastic to deal with. Responsive and friendly. Highly recommended.... Read more
D Merriman
We have just sold our flat, which was complicated to say the least! I honestly don’t think we could have done it without John. He went above and beyond at every stage - and remained professional, friendly and available throughout the entire process.
Selling a property is stressful at the best of times, and this sale hit bumps in the road a lot, and many estate agents would have lost interest and enthusiasm - not John. He really knows his stuff and nothing is any trouble. He rescued the sale countless times and we are so grateful that we had John. John epitomises the phrase ‘above and beyond’ and we can’t recommend him enough. A top man who has an incredible work ethic and superb knowledge of property, the legal processes and the area. If I could give more than 5 stars, I would! Thanks again John, simply superb... Read more
Seller
27th Jul 2024 (6 mo. ago)
C Hamilton
I was recently in need of assistance from London Estates staff due to a service related issue in a flat they oversee that needed imminent fixing. I contacted the office and spoke with John who was on it (like a Bonnet! as we Americans say) within the hour. He immediately sent qualified professionals to remedy the situation, preventing what could have been a bad outcome through lightning quick reflexes. I'm wickedly impressed by the amount of professionalism he and his team showed, when comparing it to most of the service received in London. Hats off to you, John!... Read more
Landlord
19th Jul 2024 (6 mo. ago)
V Muttineni
Speak to John. He's one of the best letting agents I've ever worked with. Very efficient and very effective in finding the best deal for you. I've rented twice with him and really appreciated the honest and direct communication.... Read more
Tenant
19th Jul 2024 (6 mo. ago)
A Hofmann
We rented through London Estates for almost 10 years. Great experience, good communication, timely and very friendly. Thank you John for your support!... Read more
Tenant
12th Jul 2024 (7 mo. ago)
P Eaton
Easily the best estate agents I've dealt with in my 10 years of renting. No problem too big or small for them to deal with in an efficient and timely fashion.
John is extremely personable and runs a really good estate agency with huge amounts of local knowledge. Couldn't recommend highly enough.... Read more
Tenant
31st May 2024 (8 mo. ago)
H Theocharous
Great agent and efficient service from the team... Read more
25th May 2024 (8 mo. ago)
M Day
From a tenant's perspective after renting in London for over ten years, this is the BEST agency I've ever dealt with. John has been amazing at dealing with any issues and the ability to contact them on phone, email or whatsapp is great. We had a power issue out of their control over Christmas and New Year, and their service could not have been any better. The tradesmen they engage are also professional and friendly with excellent standards - we couldn't recommend this business any more highly!... Read more
Tenant
24th Jan 2024 (1 year ago)
H Miles
We had a great experience with London estates. The team always responded very quickly and sorted out any issues we had. Would highly recommend.... Read more
16th Oct 2023 (1 year ago)
S Mansour
John has been instrumental in making this flat purchase happen and overall a very positive experience.
The purchase nearly fell apart multiple times for differences in needs and approach of buyer and seller but John understood both sides very well and every time has demonstrated an ability to problem solve and find compromises between both parties to achieve a win-win for everyone. He truly built bridges between buyer and seller and had excellent judgment throughout on the path forward. Job well done and the purchase would not have been possible without him.
Thanks John and the London Estates team!... Read more
Buyer
2nd Oct 2023 (1 year ago)
M H
Great agents, I rented through them for 3 years. They were always very responsive and reactive when needed. It makes renting so much easier when you have efficiency and that’s definitely what London Estates have. Thank you!... Read more
Tenant
1st Sep 2023 (1 year ago)
F Storey
We recently ended our tenancy after 2.5yr with London estates. They provided fantastic property support, and excellent communication. A++... Read more
Tenant
31st Aug 2023 (1 year ago)
I Walker
Great team! I have just moved out of a rented property managed by London estates for over two years. They were incredibly responsive if we had any issues including out of normal office hours. Any repair people they’ve sent in have been great and most issues they resolved within 48hrs. If I was still in London I would 100% want to use them again, thank you!... Read more
Tenant
31st Aug 2023 (1 year ago)
A Molnar
Smooth renting process, response and quick to solve problems with our flat. Made our renting experience in London an enjoyable and safe process... Read more
Tenant
7th Jul 2023 (1 year ago)
B Andrei
Prompt and Professional team London Estates easy to communicate and so quickly all problems resolved.
Thanks London Estates team .... Read more
5th Apr 2023 (1 year ago)
G Li
Thanks to London Estates for helping me rent a suitable house. Nice experience.... Read more
Tenant
30th Mar 2023 (1 year ago)
C Corkill
Have used this agency for several years to rent my riverside house. I am often out of the country and happy that John and his team will take care of any problems when they arise. Professional and courteous service. Highly recommend.... Read more
Landlord
1st Mar 2023 (1 year ago)
A Manty
I rented through London Estates and the entire process from viewing to collecting my keys was super smooth and a really great experience. Everyone was professional and really friendly. I would definitely recommend London Estates to anyone looking for a trustworthy and helpful estate agent that really has your best interest at heart.... Read more
Tenant
14th Feb 2023 (1 year ago)
V Girla
A Professional Team always there to support and assist. Friendly and efficient whenever I needed help with the estate.... Read more
7th Feb 2023 (2 years ago)
L maes
Amazing experience with London Estates renting in London. We’re really helpful and responsive with any issues I have. Would highly recommend going forward with this agency for house/apartment hunting! Lily specifically has made renting so easy and has never pushed for early payments or additional costs!... Read more
Tenant
7th Feb 2023 (2 years ago)
M Lizardo
Having recently moved to London, we had all sorts of bad experience with other agencies. Unlike many other agents we dealt with, John genuinely listened and showed us exactly what we wanted (if not better). We had a tight deadline to move in to the flat and the London Estate team (John, Lily and Iona) made it happened. Always very transparent with the process and responsive. I would highly recommend working with London Estates!... Read more
Tenant
4th Feb 2023 (2 years ago)
S Demetriou
One of the best agencies I've worked with for finding a flat to rent. John and the team (Lily and Iona too) never pushed me to pay more or rush like other agencies- it felt like they had my best interests in mind. They were patient and only showed me great properties. On top of that they were extremely responsive and ensured everything ran smoothly. Would highly recommend!... Read more
Tenant
1st Feb 2023 (2 years ago)
T Patel
London estates really helped me find the perfect home. John and Lily have been great to work with, super friendly and easy going.... Read more
30th Jan 2023 (2 years ago)
L Luzzi
London Estates has always responded promptly to all our questions. John, Lily and Ioana were professional and prepared, very transparent and thorough. I am glad we encountered this agency, looking forward to dealing with them in the coming future.... Read more
30th Jan 2023 (2 years ago)
L Abigail
John, Lily and Ioana are friendly, respond quickly when any issues arise and are very easy to work with. Over the past 6 years they've been nothing but helpful, going to great lengths to make sure we were looked after at all times. Thanks for everything!... Read more
26th Jan 2023 (2 years ago)
A Fitzpatrick
John made life really easy. It was time for me to move on from my previous place. When I met John, I took his number and he took the time to find out the kind of place I wanted, my circumstances, salary, etc. Then some how in the worst rental crisis since London was a Roman fort he managed to find exactly what I wanted, at a price I could afford!
John was incredibly easy to deal with and didn't waist my time with things I didn't want to see which was amazing and really went a long way to building trust.
When I found a place I wanted he told me exactly what was needed and from there everything was easy and painless. The people in the office where incredibly easy to deal with, polite and prompt. They sent me out everything I needed guided me through the whole process and made everything smooth, easy and painless. If you're looking for a property I cannot recommend them and John enough.... Read more
Tenant
21st Jan 2023 (2 years ago)
D M

I am extremely disappointed and frustrated with the service provided by London Estates. I was rented a messy and worn apartment that was not at all professionally cleaned. Despite my thorough domestic cleaning of the apartment to a higher standard than it was presented to me before I moved out, the agency kept my deposit for a professional cleaning fee. This is completely unjust and an unacceptable way to treat a tenant. To make matters worse, I was even emailed by the agency stating that I had to clean the apartment to a professional level, despite the fact that the apartment was presented to me in a dirty condition with human hairs on the carpet and other stubborn stains. This is a complete breach of trust and I would not recommend this agency to anyone. They have shown a complete disregard for their tenants and their responsibilities.
I have never experienced such poor customer service and lack of accountability from a letting agency. The fact that they kept my deposit for a professional cleaning fee when I had already cleaned the apartment to a higher standard than it was presented to me, is completely unacceptable. It is clear that the agency did not properly maintain the property and instead, chose to pass the responsibility onto the tenant.
Additionally, the agency displayed a complete lack of consideration for their tenants when it came to replacing broken blinds. Instead of providing adequate replacement blinds, they chose to install paper-thin blinds that did not block any sunlight. It was even reported to us by the handyman who did the repair that the landlord refused to pay for anything more expensive than what was given to us. This is a clear indication of the agency's lack of concern for the well-being of their tenants and their properties. It is not only inconvenient but also dangerous to have inadequate blinds in the apartment, especially during hot summer days.
To add to the list of grievances, the letting agency also refused to fix the major holes in the floor, despite my repeated requests. These holes not only caused a safety hazard but also allowed huge spiders to roam freely in the apartment. The agency's reasoning for not fixing the holes was that the spiders would always find a way in, which is not only unacceptable but also unprofessional. This lack of action not only put the tenants at risk but also showed a complete disregard for their duty to provide a safe and habitable living environment.
I am extremely dissatisfied with the service provided by London Estates and I urge others to think twice before renting from them. Their lack of professionalism and disregard for the well-being of their tenants is unacceptable and I will be taking further action to ensure that my deposit is returned to me.
In conclusion, the service provided by London Estate has been extremely unsatisfactory and unacceptable. They have displayed a complete lack of responsibility and accountability in maintaining the property, and their actions have caused inconvenience, discomfort, and safety concerns for the tenants. The agency's refusal to fix the major holes in the floor and the installation of inadequate blinds, along with their decision to keep the deposit for a professional cleaning fee, demonstrates their complete disregard for their tenants and their responsibilities as a landlord.... Read more
Tenant
19th Jan 2023 (2 years ago)
L Cecile
John is amazing and well organised. It was a pleasure liaising with him!... Read more
19th Jan 2023 (2 years ago)
C Galán
London Estates has been a great state agency for the 4 years we have been together.
They have always been very nice to us, supportive, and have been understanding all the necessities we had to.
For not the beginning and the end of the tenancy, they made the process quick and painless!
Thanks so much to John, Ioana, and all the team! Hopefully see you soon!... Read more
Tenant
8th Jan 2023 (2 years ago)
L Kieffer
I would like to thank you Lily from London Estates, she was always efficient and answering very quick to all my request. Since the beginning she assists me for my moving in UK. She was also very helpful to give me all information to move out of UK. I will miss this super Agency. Thank you so much.... Read more
Tenant
23rd Dec 2022 (2 years ago)
J Elkes
A professional agency that I would highly recommend. The team are very friendly and welcoming, as tenants they were helpful with any queries we had during the onboarding/offboarding processes. They are very transparent in their costs and fees, all of which are reasonable. The check-in and check-out services were also very straightforward. I would certainly recommend this agency to any landlord.... Read more
Tenant
30th Aug 2022 (2 years ago)
K Wrout
We had a great experience with John and London Estates! Super friendly and helpful with our short-term let and an all round very enjoyable experience. Highly Recommend.... Read more
Landlord
22nd Aug 2022 (2 years ago)
I Balbolia
I have been in the UK for nearly 10 years now and London Estates is the best lettings agent I have dealt with so far - from the signing of contracts to dealing with ad hoc issues (broken boiler, mould etc) and right up to ending the tenancy (cleaning up/inventory and deposit return). They have been understanding of issues we have raised over the course of our tenancy and have worked with us (very quickly and efficiently!) to make sure we are happy and comfortable in the property we called home for a whole year. I would highly recommend - a big thank you to Ioana, Lily and John for this stellar service.... Read more
8th Jul 2022 (2 years ago)
H Mummy
We have been their tenants for 5 years! Would have continued if we didn’t move out of London. On our first stay, the team swiftly changed our mattress when requested to do so and also bought a brand new boiler when old one wasn’t working. Help is always at hand when needed. Thank you for your professionalism and maintaining an open communication -John, Loana and Lily.
The next tenants are lucky ???? ????... Read more
5th Jul 2022 (2 years ago)
N Harley
John, Ioana and Lily were fantastic before, during and after our tenancy. For example, when we needed a visa related letter during our tenancy it was provided the very same day by Lily! Or when I we needed a repair done, John and Ioana contacted me the very same day to arrange a repair. They were brilliant.... Read more
Tenant
5th Apr 2022 (2 years ago)
P Jiang
London Estates has been really professional and helpful with all my rental enquires, especially on the repairing side. The boiler was not working when I moved in and they sent plumbers straight away to the property to get it fixed. Highly recommend.... Read more
Tenant
2nd Feb 2022 (3 years ago)
N SUMNER
John was the Estate Agent acting for the seller for a property I have just bought. The sale was complex and took a number of months and John was professional and great to deal with throughout, making what could have been a very stressful process much easier to manage. I would definitely recommend John and the London Estates team.... Read more
Buyer
18th Jan 2022 (3 years ago)
J Dean
My whole experience as a tenant with London Estates has been amazing, they are without doubt the best letting agent I've ever dealt with. John and team have gone above and beyond in every respect to ensure I'm happy with my flat. Super professional and always on hand to respond to any questions I've had. If you want a personal service that's a far cry from the big name, soulless agencies, then really look no further. Can't recommend enough.... Read more
Tenant
15th Jan 2022 (3 years ago)
F Fontes
London Estates has been the best agency that I've met living in London for over 5 years. Ioana was our office manager and she has been amazing! They are caring, easy to talk to and are always making sure there is a clear and open communication with tenent and landlord. I felt very supported for all the time I lived in the flat. Great experience and I'm quite thankful for them. It was a deal breaker when I was looking for flats and had such a great instant relationship of trust through them.
Again, thank you so much! It was lovely meeting you! :)... Read more
Tenant
22nd Oct 2021 (3 years ago)
A Ferentinos
London estates has been a great help during my tenancy. They are friendly, professional and considerate and Ioana especially has gone above and beyond to be informative and accommodating. I would recommend London Estates to everyone.... Read more
Tenant
5th Oct 2021 (3 years ago)
Z Downer
We rented a property from London Estates and any issues we had were resolved with impressive speed. Everyone we spoke to was friendly and helpful, could not praise them more as a company.... Read more
Tenant
5th Oct 2021 (3 years ago)
D Vere
I've been involved in property in West London for 15 years, and have worked with many of the agents, including most of the "big" ones. I started small with London Estates in 2016, but it didn't take terribly long for them to take over all our business/properties. They are, without doubt, the best agent I've worked with. Head and shoulders above the competition. Rentals, managements, sales, advice, troubleshooting, they've become my go-to agent. Can't thank them enough for the help and hard work they've put in over the last half decade. You're not paying for flashy high street offices, and by keeping their overheads lower, their fees are lower, and they are much more resilient to economic variability. I trust them implicitly - a rare thing for an estate agent, right? Highly recommended.... Read more
Landlord
27th Sep 2021 (3 years ago)
H Chan
London Estates is a responsive and honest agent. They reaponded to enquiries quickly and helped us complete the renting process smoothly. Highly recommended.... Read more
Tenant
15th Sep 2021 (3 years ago)
D Wasan
Could not have asked for more from an estate agent- John helped us with every little detail!... Read more
26th Aug 2021 (3 years ago)
A Lambden
My experience with London Estates was very positive. They provided a professional service before, during and after my tenancy and were always quick to respond to any requests. I strongly recommend their service.... Read more
Tenant
17th Aug 2021 (3 years ago)
D Fox
London Estates were very helpful in helping me to secure my first move into London. They were professional, welcoming and provided constant updates to us before and after the tenancy. Cannot recommend them highly enough.... Read more
Tenant
17th Aug 2021 (3 years ago)
E Russell
Having privately rented from a number of people, it was such a wonderful experience to deal with London Estates. The team were always keen to be helpful with any issues, very quick in their responses, and looked after us so well at every stage of our renting experience. If we own i would definitely use them as our agent, and if we rent again they will be our first call. I highly recommend.... Read more
Tenant
17th Aug 2021 (3 years ago)
E Dixon
Best experience you could ask for in an estate agents. After some nightmare student letting agents London Lettings was a breath of fresh air. John and Ioana have have always been efficient and friendly with any enquiries. Would highly reccomend!... Read more
Landlord
9th Aug 2021 (3 years ago)
S Jones
Been with London Estates for just over a year now and by far have been great every step of the way. Any issues we had were always instantly resolved. John and Lilly set the bar high, and I can positively say I don't think many other estate agents could do a better job. It was always impeccable service!... Read more
Tenant
26th Jul 2021 (3 years ago)
D Barre
I have rented through London Estates for a year and have been so impressed with their service, whenever we needed anything, no matter how big or small, the team would always be on hand to help with our concerns. The service is very personable and I would highly recommend.... Read more
Tenant
26th Jul 2021 (3 years ago)
D N
Highly recommended, great attention to detail and always feel they are working for you. John and Lily make a good team and I wouldnt hesitate to recommend them. Giving a good name to all lettings agents.... Read more
Landlord
8th Jul 2021 (3 years ago)
C Palmer
John and his team are practical, straight forward with high standards and operate the business with a refreshing integrity that is sadly lacking in other parts of the Real Estate industry. Highly recommended.... Read more
7th Jul 2021 (3 years ago)
J Nitz
My partner and I rented with London Estates during our 2-year time in London. We were coming from New York and had never lived in London before. The entire team was extremely helpful throughout the process and they always responded to any need we had. I highly recommend anyone to rent or buy from them! We miss them already!... Read more
Tenant
21st Jun 2021 (3 years ago)
L Peett
Fantastic recent experience with London Estates. John was always quick to respond to queries and issues, and was a pleasure to deal with throughout the process. I highly recommend John and his team's excellent services and communications.... Read more
12th Jun 2021 (3 years ago)
I Childs
I was a tenant for 18m in a London Estates managed property and they were super helpful and responsive. John and the team were a pleasurable to deal with! I would highly recommend!... Read more
Tenant
17th May 2021 (3 years ago)
F M.
I rented a house with their service. It was quite smooth and there is nothing wrong. Everyone is nice and helpful. There response is very quick every time we contact with them. It was a great time for me in London! I recommend their service.... Read more
Tenant
29th Mar 2021 (3 years ago)
B Vitri
Me and My fiancé moved to London in 2016 and we rented a flat with London Estates from May 2019 to March 2021 and we cannot thank them enough! They have always been very responsive, helpful and professional throughout the tenancy. They have helped up and addressed our queries very quickly and efficiently. This was with no doubt the best Estate Agent we have dealt with since we moved to the UK!
100% recommended!!!... Read more
Tenant
24th Mar 2021 (3 years ago)
S Basra
John and the team are simply amazing! When Covid arrived to ruin everyones lives, London Estates stood as a beacon of hope. They were understanding, empathetic and incredibly supportive. I cannot thank you all enough for everything you've done for us. One day I'll have enough money to buy a place in London and I'll be coming to you first!... Read more
4th Mar 2021 (3 years ago)
K Didonian
John and the team at London Estates is super. I found a wonderful tenant though London Estates and they were very efficient, professional and responsive to my needs. I highly recommend them.... Read more
Landlord
26th Feb 2021 (3 years ago)
S Yeghiazarian
London Estates have been my letting agent for the last 4 years, during which time John and his team have provided a professional service. They are easily approachable and are very helpful in dealing with any issues/queries that come with letting a property by offering straight-forward advice. My property has always been let out in good time whenever it is up for rent.... Read more
Landlord
23rd Feb 2021 (3 years ago)
A agnew
John and his team at London Estates have represented my interests for at least 8 years. He was successful in selling a high-end residential property not only quickly but for top price. He has subsequently managed all my lettings with reliable long-term tenants. I particularly appreciate the personal service he provides, the speed with which he addresses any issues and the fact that he speaks plainly even if it may be what I don't want to hear! Perhaps most importantly I have found his integrity to be faultless.... Read more
Seller
28th Jan 2021 (4 years ago)
S Tempest
We have used several letting agencies over the years and John and his team at London Estates are consistently professional, helpful and responsive. Communications are excellent and we have a really good friendly relationship. If there's an issue, they deal with it promptly and efficiently 24/7. In short they're outstanding, I would highly recommend them!... Read more
Landlord
27th Jan 2021 (4 years ago)
E abrahamian
Great personal service and my property has never been vacant for longer than a week in 5 years.... Read more
23rd Jan 2021 (4 years ago)
I P.V.
London Estates offer great value professional service!
Highly recommend!
As landlord, I've been working with them for more than 10 years and they were always capable to find the best tenants! Well done John & your team! Thanks!... Read more
Landlord
20th Jan 2021 (4 years ago)
J Anthony
I have worked with John and his team for six years. I have always found them to be responsive and customer focused. They have dealt with all facets of rental from maintenance issues to property insurance. They have always found me appropriate tenants and I have not have one gap in terms of occupancy. Top service.... Read more
Landlord
19th Jan 2021 (4 years ago)
H K
London Estates has provided me with excellent boutique, responsive and personalised services. John is extremely professional, knows the market, is very straight forward and honest. Unlike other agencies which promise the moon to get one's business, London Estates is "what you see is what you get" right from the beginning and they deliver!... Read more
17th Jan 2021 (4 years ago)
We rent out a flat through John and his team. We find them very professional, helpful and responsive to any issues or concerns we mention. They are easily contactable
and on hand to support and advise. As an independent agent people are more than just a number.
We highly recommend them.... Read more
Landlord
16th Jan 2021 (4 years ago)
C Sidoli
extremely helpful and professional - they went above and beyond to assist us and would recommend them.... Read more
15th Jan 2021 (4 years ago)
D Ambatzis
Good comunicators, Quick respond to Landlords and producing their statements. Highly recomended.... Read more
Landlord
14th Jan 2021 (4 years ago)
S dilanchian
First class independant agents who provide premier class customised service. Nothing is too much to accomodate and the team work harder than any agency to find top quality tenants. Have worked for years with John and his team and would highly recommend their services.... Read more
Landlord
14th Jan 2021 (4 years ago)
M Ambatzis
Friendly and helpful staff! Highly recommend... Read more
14th Jan 2021 (4 years ago)
R LIM
I had different property agents for the last 6 years.
John & his team are great. I am so glad to meet and engage London Estates for the last 2 years plus.
*Very professional
*Honest
*excellent customer care and service.
*One stop shop.
Solve all my problems from finding good tenant, rent collection, paper works, repairs....
Would definitely recommend London Estates to all my friends... Read more
Landlord
14th Jan 2021 (4 years ago)
A Venero
I’ve been with London Estates for 4 years and I am delighted. They are very knowledgeable about all aspects of the property market. They are honest and reliable and work extremely hard for their clients.... Read more
14th Jan 2021 (4 years ago)
B Safieh-Garabedian
Excellent service. Very professional and efficient.... Read more
14th Jan 2021 (4 years ago)
G L
John helped me buy and manage the property. He takes care of it like his own property, which is what I need as an overseas investor. I;m so grateful for his help and professionalism. I wish I can find property managers like him in other areas of London.... Read more
Landlord
14th Jan 2021 (4 years ago)
Garo
I have worked with London Estates for many years now and would recommended their services to any landlord. I fully respect the work they do and trust them to manage all my properties. They are extremely good at understanding the market and prospective tenants and above anything else I like the fact that its a direct and personal relationship.... Read more
Landlord
13th Jan 2021 (4 years ago)
C muller
speaking as a landlord, London Estates provides a conscientious and reliable service ensuring the property is well maintained and any problems are promptly sorted.... Read more
Landlord
13th Jan 2021 (4 years ago)
S Buxton
John and his team are SO helpful. Great advice in dealing with our outgoing tenants. They found us lovely new tenants, and they are still holding our hands - anything that we need to get done, John and his team always send a timely polite reminder to make sure I am on top of things. I couldn't rate them highly enough.... Read more
Landlord
13th Jan 2021 (4 years ago)
J Lockwood
Excellent service , attentive and so impressed how they go out of there way to help both tenant and Landlord.... Read more
13th Jan 2021 (4 years ago)
J Pratt
I have nothing but high praise for the London Estates team. They looked after me extremely well when selling my property. They went above and beyond and I can’t recommend them highly enough.... Read more
Seller
13th Jan 2021 (4 years ago)
H Whittaker
London Estates are 5 stars+, I would highly recommend. They have managed our flat since 2016, so glad we’re in safe hands. Throughout, John and his team have been consummate professionals, so helpful, supportive and nothing too much trouble.... Read more
Landlord
13th Jan 2021 (4 years ago)
A Kelly
London estates are truly the best estate agents,so professional,honest & hard working,made process of selling super easy.I was kept up to date the whole way & John,Ioana & Lily are so friendly & helpful,nothing was ever too much!They exceeded my expectations & then some!
I highly recommend.... Read more
Seller
13th Jan 2021 (4 years ago)
B connon
Have been using London estates for a number of years and they cannot be faulted John is amazingly helpful as are all the office staff . Unlike your big highstreet chains you feel at London estates that they care about the individual would highly recommend... Read more
13th Jan 2021 (4 years ago)
Maralig86
John and his team have always been so professional and responsive when ever I have needed anything sorted they deliver 110%! I highly recommend them and wouldn’t go to anyone else to rent my properties.... Read more
Landlord
13th Jan 2021 (4 years ago)
B Connon
I let Two properties through London estates and cant recommend them highly enough totally professional and attentive. I previously let though high street agents but would never go back. Customer care and attention to detail second to none if I could leave Six stars I would... Read more
Landlord
13th Jan 2021 (4 years ago)
sparky1uk
what can i say, i have used London Estates for a number of years now and have also found dealing with London very professional and knowledgeable to my requirements, i would highly recommend John and his team and you would find how enjoyable it is to team up with them!!
Indy Nandhray... Read more
13th Jan 2021 (4 years ago)
K Daroowala
We have been letting our properties with London Estates for some years now.
John and team are super amazing and always go an extra mile to help and resolve issues, if any.
I'd definitely recommend London Estates.... Read more
Landlord
13th Jan 2021 (4 years ago)
M (MARC&CHEESE)
We rented a property through them for 3 years.
Excellent service, John was amazing all the way though and even helped us with our next tenancy. They care about you!... Read more
Tenant
28th Dec 2020 (4 years ago)
L Adams
Great knowledge of the local area, smooth process and flawless service will definitly be recommending them in the future, thank you John... Read more
22nd Dec 2020 (4 years ago)
J Roberts
We have been working with John and the team at London Estates providing their Estate Agent software and website since 2014. They have been an absolute pleasure to deal with and we look forward to many more years working together.... Read more
15th Dec 2020 (4 years ago)
D RYAN
Recently sold my flat with London Estates and very happy with the service provided! They delivered exactly what I wanted and in a tough market too! Very professional and personal experiance. I got great advice throughout and they managed the transaction really well, helping to provide resolutions to issues well after the sale was agreed. This is a real difference to other agents I have used.
Highly recommend them and will definitely be using them again!... Read more
Seller
27th Nov 2020 (4 years ago)
L Saoncella
London Estates was my agency for five and half year, it was great to rent with them! very professional, responsive and Lily did a great job!!
Thank you so much!... Read more
Tenant
24th Nov 2020 (4 years ago)
J Milton
Very good... Read more
23rd Nov 2020 (4 years ago)
F Wrigley
We were tenants with London Estates for a year and a half, they were amazing. So quick to sort out any issues, friendly and overall such a great agency. Thank you!... Read more
Tenant
9th Oct 2020 (4 years ago)
RikkesBloch
I have been a tenant with London Estates for 2 years. I can honestly say that it's been such a great experience. Whenever we have had issues they have responded on the day and sent someone to fix it the next day. No charge.
When we moved out we got the full deposit back. Even my housemate who had lived there for 7 years got everything back, no deductions.
Special mention to Lily, John and Ioana, who have always been of great assistance.
Thoroughly recommend.... Read more
Tenant
11th Sep 2020 (4 years ago)
K Livingstone
Friendly and professional estate agents. John, Ioana and the team are quick to respond to requests and easy to deal with. Highly recommend them as estate agents. Thank you for everything!... Read more
18th Aug 2020 (4 years ago)
H Traveller
The most professional, kind and helpful real estate agency whom we ever rented from. The whole team is super helpful. I would definitely rent from them again.... Read more
Tenant
16th Aug 2020 (4 years ago)
C Ye
Great people and great service. Really enjoyed dealing with the team at London Estates and renting my first two flats in London from there. They treat you like a person rather than just a customer in their database. Always quick with responding and dealing with my requests. Definitely rent from them instead of one of those chain agencies if possible.... Read more
Landlord
22nd Jul 2020 (4 years ago)
S Cude
I would like to say that John Rigg and his staff at London Estates have provided me with the best service you could ask for. John has gone above and beyond to provide the best advice and service as possible. I have been kept informed throughout the sale of my property and he has liaised with all parties concerned to enable the sale to proceed as smoothly and as quickly as possible. This has obviously not been easy in light of the COVID-19 outbreak, but John and his staff have succeeded in making this as stress free as possible.
Thank you to all, I will always use this Estate Agents in the future as they provide you with a high quality and personal service.... Read more
Seller
12th Jun 2020 (4 years ago)
F Iberg
Very responsive, professional and friendly throughout the process.... Read more
22nd May 2020 (4 years ago)
C Hertoghe
John and his team were great at keeping us informed at all stages of the sale and even managed to get it through at the end of lockdown. Help was also given swiftly for any jobs needed in the meantime. Thank you !!... Read more
Seller
22nd May 2020 (4 years ago)
M Howe
Incredibly helpful and reliable. Very quick to respond. Every staff member I’ve dealt with have been very personable and friendly as well.... Read more
13th May 2020 (4 years ago)
L Carraro
I had a great experience with London Estates. After renting with other agents in the past, I can say London Estate is different and far better than any others. John, Lily and Ioana are lovely and extremely helpful.
If you are looking for flats in West London, I highly recommend them!... Read more
Tenant
3rd May 2020 (4 years ago)
E RE
We stayed at a London Estates flat on a short term lease for three months at the end of 2019. John and the team were brilliant. Great service and very quick to respond to any questions. Would definitely recommend them!... Read more
Tenant
25th Jan 2020 (5 years ago)
T Martins
I have been renting a property from London Estates over the last 18 months and just renewed it. After four years of traumatic experiences with other estate agencies, I was pleased our paths crossed. They are the most professional, respectful and efficient Estate Agency I ever interacted with. The property was spotless when I first visited it, professionally painted, new carpet and appliances. At the beginning of the tenancy, we encountered an intermittent issue with water heating. It was a complex problem, and London Estates hired several professionals and solved it very fast. Approximately three months ago, during a stressful day, I locked myself outside of the apartment; they were about to close the office but kindly waited until I could collect a spare key. London Estates fees are fair, and the service is high quality. I plan to remain with them for as long as possible. Thank you very much for the fantastic work, John, Lily and Ioana!... Read more
Tenant
14th Jan 2020 (5 years ago)
B Lloyd
They trawl lettings boards and must get home owner details of the letting property from the land registry and send letters to your private home to try and win your business. It’s next level of annoying direct sales. One letter I might have excused, 3 in the space of a month is relentless and unprofessional.... Read more
3rd Dec 2019 (5 years ago)
C Corkill
With over 20 years experience as a landlord - London Estates is the only Estate Agent that I have found to be consistently, reliable and trustworthy. John Rigg and his team are personable and professional with a sure knowledge of the area. This independent agency offers a continuity of service that larger organisations lack. I trust them 100%... Read more
Landlord
22nd Aug 2019 (5 years ago)
F Cooke
London Estates are exceptional. in selling my house John Rigg went out of his way to facilitate the process and to ensure my interests we represented at all times. He personally conducted over 40 viewings. Professional, trustworthy and a pleasure to deal with at all times. HIGHLY RECOMMENDED... Read more
Seller
18th Jul 2019 (5 years ago)
C Asquith
no mistake here, you stole my deposit and refused to return it.... unscrupulous company avoid by all means... Read more
16th Jan 2019 (6 years ago)
F Panuccio
London Estates is a great estate agency located in Hammersmith area; the staff is professional, kind and attentive and they often go beyond their duties (e.g. to help you dealing with plumbers, cleaners, even though by contract they don't directly manage the properties, and so on). My partner and I can witness a great stay experience with them and we definitely recommend to others.... Read more
Tenant
29th May 2018 (6 years ago)
J Anthony
Very happy with the management service they provide.... Read more
Landlord
10th Feb 2018 (7 years ago)
jackthefridge
London Estates is without doubt the best Estate Agent that I have ever experienced. The service is incredible and very personal. John and Lily always respond promptly and resolve any issues that we may have with the property. It truly is exceptional service and I cannot recommend them more highly. They balance the interests of tenant and landlord fairly and are always very supportive. If you are moving to London, you will find a great home with ease if you choose London Estates!... Read more
9th Feb 2018 (7 years ago)
Nistrali
Quick at following up on and addressing issues and problems.... Read more
9th Feb 2018 (7 years ago)
N Yates
London Estates have been amazing from the start. From showing us a perfect flat, to helping us when we needed. Nothing is too much for them and they are always very professional and accommodating.
Out of the three agents we have used since starting the renting game London Estates has been the best.... Read more
Tenant
25th Jan 2018 (7 years ago)
A Monnet
London Estates are a great agency that respond to any of my requests both professional and very quickly. Outside of their professional expertise, they have very friendly staff who are always ready and happy to help us. I would recommend them to anyone... Read more
25th Jan 2018 (7 years ago)
Q L
Very professional and patient agency. Renting process is very detailed and clear to follow. No hidden fees. I love their newly launched reporting portal, and cannot forget to mention their super-quick responses.... Read more
Tenant
23rd Jan 2018 (7 years ago)
M Pawliszyn
London Estate is a very professional agency. All members of the staff are very professional and very helpful.... Read more
23rd Jan 2018 (7 years ago)
V Maniam
Respond very quickly to fixing any problems posed to them, even on weekends and outside of standard working hours... Read more
22nd Jan 2018 (7 years ago)
M Zakhary
I'm really glad that I rented my house through London Estates. This is my fifth year with them. Really helpful team, ready to fix any thing that broken as quick as they can. Health and safety Regularly checked.... Read more
Landlord
22nd Jan 2018 (7 years ago)
M Hawkins
I was looking for a 2 bedroom flat & I had a tight budget. They found me the perfect 1.
First class service, very professional & friendly. If only all businesses where like this.... Read more
5th Sep 2014 (10 years ago)
F Khan
London Estates is easily the best estate agent I have come across in 22 years experience as a landlord. They are professional, prompt and precise - all with excellent service and a smile! The staff are very knowledgeable, have lots of contacts and always offer the best service that satisfies each customer's requirements, whether a tenant or a landlord. I would not hesitate to recommend London Estates to anyone.... Read more
Landlord
28th Mar 2014 (10 years ago)