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- Marcus Grimes Estate Agents - Cuckfield
Marcus Grimes Estate Agents - Cuckfield
Opens tomorrow at 9:00am
High Street, Cuckfield, RH17 5JU
Established in 1988 we have three busy branches covering the whole of Mid Sussex. We specialise in both residential sales and lettings. We are an independent family owned and run business who know our market in great depth and detail. We are Gold winners of the Estate Agency British Property Awards for 2022 which is an independent survey based award for exceptional service and knowledge of our field.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Marcus Grimes Estate Agents - Cuckfield Reviews (26)
Have you used this agent?
81%
4%
0%
0%
15%
R Fermer
Marcus Grimes & Co. provided us with a truly outstanding service in selling our house. They liaised constantly with other agents in the chain as well as with our solicitor. They kept us thoroughly informed at every stage. The advice and guidance we received was always sound and they provided it with complete honesty and integrity. I have absolutely no hesitation in recommending them to anyone.
18th Jul 2024 (14 weeks ago)
S MAINE
Awful experience with Marcus Grimes &Co.
I rented a property through Marcus Grimes, Cuckfield.
It took months to get windows and boiler fixed while I was there. I spent last winter with a window flying open in the wind and a water heater that didn't work properly.
Toilet seat was also in need of replacement which was never done.
When it came time to leave, I asked if I could end the lease 3 weeks early to which they responded no. Fine, I understand. But then they wanted me to hand over the keys and get full access to the property for viewings. That's a bit cheeky.
I spent a full day cleaning the 1 bedroomed flat before I left. Not because it was dirty but because I am a bit of a neat freak. I left the property SPOTLESS. Better than when I moved in. I had replaced the shower hose and fixed cupboards that were broken when I moved in. All just because I like a neat, clean place to live in.
One particular point was the oven. The owner left greasy baking trays and rubber baking sheets in the oven. This was ignored when I moved in but I still cleaned the oven to a very high standard before I left. Even though I never use the oven and this was the owners mess.
They now want to charge me £170 to clean the oven and are complaining about "scuffs" in a very old, worn wooden bowl that was full of keys.
Pathetic attempts to try make it look like I didn't take care of the property which in fact was in spotless, better than before condition when I moved out.
I have asked for photos of these particular items showing their spotless, perfect condition but they cannot provide any because that simply wasn't the case.
I find the check out procedure very lacking and untruthful. They seem to think that tenants just have to roll over and do whatever they say.
I would never recommend these people.
16th Jul 2024 (14 weeks ago)
CMW
I have to say how impressed I was with Marcus Grimes today making a personal visit to me today to resolve an issue with the TDS scheme, Marcus has gone above and beyond our expectations and I would recommend all the team at the Cuckfield branch when considering a rental property..
25th Aug 2022 (2 years ago)
P Shahkarami
Incredible service from start to finish selling our property with Marcus Grimes after having a bad experience with another agent initially. I had never realised the importance of having someone dedicated to sales progression until now - Abbie was an absolute gem and managed to keep the chain moving despite some bumps in the road. It seems that this isn’t common practice among other agents - as we were unfortunate enough to find out. I would recommend them to anyone. Thank you so much for all of your hard work and making sure we didn’t lose out on our dream home!
20th Jul 2022 (2 years ago)
D Thomas
Absolutely 5*
We don’t normally leave reviews, but as portfolio landlords we are rarely impressed by estate agency services, however our experience with Marcus and his team over the past couple of years has been outstanding. Highly recommend.
NP&DT
24th Jan 2022 (2 years ago)
T Hedley
Local estate agents providing a friendly and caring service.
27th Aug 2021 (3 years ago)
D James
Marcus Grimes has recently sold my house. They were very friendly and professional.. Abbie kept me in the loop all the way along, and replied to my many emails almost instantly! I highly recommend them and would definitely use them again.
29th Apr 2021 (3 years ago)
T Carter
Marcus Grimes recently sold a property in Balcombe for us.
The staff in their Cuckfield office were friendly, polite, helpful and efficient. They were everything you could want from a local estate agent and we would recommend them wholeheartedly.
23rd Dec 2020 (3 years ago)
D Hocking
Fantastic personal service from start to finish would highly recommend
2nd Nov 2020 (3 years ago)
D Freeman
Marcus Grimes are an extremely helpful and knowledgeable estate agency. I would recommend anyone looking to buy or sell to call them. I will certainly be using when the time comes but until that time they continue to offer advice and guidance with my current project.
29th Feb 2020 (4 years ago)
D Thorogood
Outstanding service, Friendly and efficient staff with incredible knowledge. Would highly recommend to anyone looking to either buy or sell their house.
29th Feb 2020 (4 years ago)
A Gaymer
I sold my house through Marcus Grimes, exceptional service. All the staff are very friendly and extremely professional. I would 100% recommended them to family and friends.
26th Feb 2020 (4 years ago)
C Watts
Excellent customer service , I have been a landlord with Marcus grimes for several years and would highly recommend .
25th Feb 2020 (4 years ago)
N Tedder
Excellent service and very professional, over the years have used them for buying and selling and would happily do so again, thoroughly recommended
25th Feb 2020 (4 years ago)
L Tedder
Marcus Grimes acted for us in the sale of a property and, recently, for a purchase. Both transactions were smooth and problem-free. Marcus and Abi were a joy to work with and I heartily recommend you consider using the agency if you are thinking of buying or selling.
24th Feb 2020 (4 years ago)
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