M Seligson
Martin & Co have provided me, as an absentee landlord living outside the UK, with consistently good and efficient service, for which I am grateful. They keep me well informed and respond promptly to queries.... Read more
Landlord
9th Nov 2024 (14 weeks ago)
M Fellows
Could not have asked for more. A buyer for my property found within 7 days and EOC achieved 3 months later. Gail at Poole was always on the ball and pushed both my own and the purchasers' conveyancers to keep things moving (we all know how tardy they can be) Always kept in touch. My previous dim estimation of estate agents has gone as I now know how hard they work on achieving a sale. Thank you Gail!... Read more
Seller
8th Nov 2024 (15 weeks ago)
K Meyer
The team at Martin and CO are just fantastic! As a Landlord and a tenant of theirs we have found them efficient, knowledgable and friendly. They keep us up to date in terms of legislation and always ready to help. Great work! Highly recommend!... Read more
28th Oct 2024 (16 weeks ago)
C Cain
Martin & Co were most helpful and the process of arranging letting was very straight forward. I am happy to recommend Martin & Co. Many thanks for your help Oliver. Regards
Chris... Read more
Landlord
8th Oct 2024 (19 weeks ago)
Simon
Rented out my property with Martin and Co for the last 5 years, never an issue, always prompt, courteous and polite. Great communication too. Highly recommend.... Read more
Landlord
2nd Oct 2024 (20 weeks ago)
D Cogan
Excellent, responsive, timely, courteous property managers. Martin and Co were very accommodating of our various requests throughout our tenancy and then during us moving out of our flat the end of our contract (e.g. cancelling one of the periodic property inspections at a time when we were very busy and the place was full of moving boxes). They seem like all-around good eggs and we were very happy with the service we received from them.
Despite what I'd learned about letting agents from watching the telly, not a single one of the Martin and Co employees offered me a cheeky swifter of Turkish champagne, tried to feed my newborn child egg, or chased a pigeon around our flat while knocking over all of our possessions. While this was mildly disappointing in the end, I suppose I should be thankful.... Read more
Tenant
30th Sep 2024 (20 weeks ago)
S Davies
Have been my Managing Agents for many years now. Always efficient and swift to resolve problems using quality trades people.... Read more
Landlord
7th Sep 2024 (23 weeks ago)
M Buxton
Tim at Martin & Co is always on the ball with tenancy renewals and as landlords this makes us feel in safe hands. The work is always completed efficiently and in a very professional manner.... Read more
Landlord
4th Sep 2024 (24 weeks ago)
P Griffiths
Excellent service, very efficient and helpful.... Read more
20th Aug 2024 (5 mo. ago)
J Davies
Martin & Co have managed my rental for years now and very happy with the service - makes renting very easy... Read more
Landlord
15th Aug 2024 (6 mo. ago)
Mikey
Our experience with Martin & Co has been a great experience . The customer service has been amazing, dealing mostly with Tim throughout. Any questions or concerns were always answered promptly. They made the whole journey of renting a very enjoyable experience. I would recommend them to everyone. Thankyou! Chloe and Michael.... Read more
Tenant
14th Aug 2024 (6 mo. ago)
A Harding
My experience of Martin & Co was very good from beginning to end. I dealt mostly with Gail who was always available to me and allowed me to visit the house I was buying quite a few times!! She was very quick to answer questions and get back to me. Altogether she calmed my stress throughout the whole process. We have kept in touch since.... Read more
Buyer
9th Aug 2024 (6 mo. ago)
M Sanders
Always a pleasure to have Tim, Sue and team at Martin & Co. Poole act for us - really excellent, professional advice and service.... Read more
31st Jul 2024 (6 mo. ago)
R Twell
Having worked with Sarah over the past year, you can tell the passion and care she has for Landlords and Tenants alike. Her knowledge is second to none. The Lettings Hub are looking forward to continuing this partnership moving forward.... Read more
30th Jul 2024 (6 mo. ago)
P Bell
From the first phone call Giles was really helpful in showing me properties. He then handled my purchase from start to finish, liaising with solicitors and the seller to ensure a quick and smooth completion.... Read more
Buyer
26th Jul 2024 (6 mo. ago)
M Smith
Martin & Co have been fantastic! Everyone I have interacted with have been incredibly helpful, quick to respond and always supportive. I'm now in my second property with them and any (only minor) property issues have always been actioned quickly. I wouldn't hesitate to recommend them.... Read more
Tenant
17th Jul 2024 (7 mo. ago)
B Remmert
Within one day we were able to view our dream flat.
Giles was very helpful, answered all our questions and when he didn’t have answer immediately, he found out in no time and responded.
He is a hard negotiator for every seller. If we decide to sell the flat we would consider him to do it for us.... Read more
11th Jul 2024 (7 mo. ago)
D Allen
Giles was exceptional with the handling of my sale. We needed the sale to go through quickly and he got us asking price on the first viewing and we exchanged within 6 weeks. He went above and beyond for us and would definitely recommend Martin and co and Giles specifically to anyone looking to sell/purchase a property.
Thanks so much Giles... Read more
Seller
11th Jul 2024 (7 mo. ago)
M Dobbie
My husband and I have recently moved and from start to finish Giles was so helpful! No question was too small, he really helped make the whole process so smooth and seamless. We are very grateful for all his help!... Read more
Z bonkneck
I have been overall very happy with Martin and co.
Repairs and replacements for some plumbing and flooring have been taken care of quickly and to a decent quality.
They are easy to talk to and have been very helpful to me and my son during a difficult time which is very much appreciated... Read more
Tenant
19th Jun 2024 (7 mo. ago)
M Turo?
Terrible agency if you are a tenant! Very intrusive (inspections every 2 months) telling us what to do in the house we pay £1200 rent for! they try to keep our deposit! The woman said, " it might take a couple of weeks." Couple of WEEKS!?I explained that if I don't have a deposit in my account in 7 days, the landlord will have to pay interest on our money! Suddenly, the next day, all was good apart from the extra charges for cleaning fees (£159????) of the spotless house we cleaned from top to bottom. Once again, I said nahh.. I want all the money back, or we will discuss this through DPS. I get money the next day. Don't let them scare you, and invade your place you are paying good money for! They don't have any rights and they know it (most of this people in the office probably don't as they came across with very basic knowledge of anything and are useless) So yeah if you an a tenant be aware of those scamers!... Read more
Tenant
16th Jun 2024 (8 mo. ago)
A Corsie
A very professional, efficient and friendly service in the renewal of the tenancy agreement for our property. We are grateful.... Read more
Landlord
9th Jun 2024 (8 mo. ago)
M Nolan
I recently sold my property through Martin & Co and have to say their service is second to none. Gail especially is on the ball from beginning to end. Chasing solicitors and other buyers within the chain. She constantly keeps you up to date and is available to discuss/reassure.
I would highly recommend Martin & Co for all your property needs as the complete team in the office work together for a smooth transition.
I guess the difference I discovered with Martin & Co is that ALL the staff care and obviously enjoy their jobs. This reflected in calls being answered, quick call backs and a smiling face in the office to greet you.
Thank you Martin & Co.... Read more
Seller
4th Jun 2024 (8 mo. ago)
B Meldrum
Gail was really friendly, and offered sound advice and knowledge, facilitating a quick sale. Also, really good at responding to communications. Thanks Gail.... Read more
Seller
20th May 2024 (8 mo. ago)
J dodwell
Very pleased with the prompt efficiency that Martin & Co dealt with problems not of their making.... Read more
17th May 2024 (9 mo. ago)
N Rubenstein
Martin and Co look after several of my lettings and without doubt the best in their business. Excellent service... Read more
Landlord
9th May 2024 (9 mo. ago)
A Sturdy
Through some difficult circumstances on our side, Sue, Sarah and every one at Martin & Co Poole went way way above and beyond to help.
Applying a personal touch and common sense approach to ensure the deal could be done was a stark and refreshing contrast to other agencies, most of which just don't even respond to contact.
So if you want a team full of people with personality who genuinely seem to want to help tenants, this it THE place to go.
Thanks to all of the team!!!... Read more
Tenant
30th Apr 2024 (9 mo. ago)
A Thompson
We recently purchased a property from Martin & Co. Gail was super helpful from start to finish and very proactive. Thank you for all help... Read more
Buyer
29th Apr 2024 (9 mo. ago)
S Nelms
Martin and Co in the person of Gail did a wonderful job selling my mother's house in Lower Parkstone. There were several difficult moments throughout the process that Gail handled with great diplomatic skill and perseverence. I would highly recommend Martin and Co as the estate agent of choice in the Lower Parkstone area.... Read more
Seller
29th Apr 2024 (9 mo. ago)
K fawcett
We are very pleased with Martin & Co, in particular we would recommend Gail Bond, who worked tirelessly to secure a rather difficult sale of an inherited property.... Read more
Seller
29th Apr 2024 (9 mo. ago)
T Jordaan
Thank you to the whole team! From the first dealings with your offices it has been a positive experience. Looking forward to many years with Martin&Co. Tracey & Albert Jordaan... Read more
25th Apr 2024 (9 mo. ago)
A Wharton
I have been using Martin & Co as letting agents for my property for about 10 years and have always been extremely impressed with their professionalism. I have no hesitation recommending their services.... Read more
Landlord
22nd Apr 2024 (9 mo. ago)
S Craig
I can’t thank Gail enough for all her help in the sale of my flat. It wasn’t a smooth sale and there were a few ups and downs along the way but Gail worked tirelessly to ensure this sale was successful going above and beyond. I am also very grateful for her support when times got very stressful and could not have got through this sale without her. I can’t recommend Gail highly enough, 5 star service.... Read more
Seller
8th Apr 2024 (10 mo. ago)
L Mursell
Really pleased with the service levels I receive from Martin & Co in Poole. They are reliable, professional and a pleasure to deal with. Would fully recommend them to any landlords looking for 5 star service.... Read more
Landlord
2nd Apr 2024 (10 mo. ago)
S Yigit
I have found the staff at Martin & Co to be very kind people who do their job very professionally, any time I talk with them.
They have been so helpful, and kind (especially Kirsty Mckeon). I totally recommend them. Thank you Martin & Co team.... Read more
28th Mar 2024 (10 mo. ago)
S Brewer
Great service from Sarah and Sue, thank you for making it easy for my father to move.... Read more
22nd Mar 2024 (10 mo. ago)
C Faria
Very good letting and estate agency. Nice staff. They always answered very quickly the emails or sorted any problem. Thank you.... Read more
22nd Mar 2024 (10 mo. ago)
L RYAN
A brilliant estate agents. Got a valuation on my house. Giles did the valuation for me and he was very helpful and knowledgeable with lots of good advice. Everything was done quickly and efficiently and I received the valuation letter in a few days.
Their website is also very modern and well designed and the booking process for valuation was all actioned online though a sleek portal system.
Great company to deal with... Read more
Seller
12th Mar 2024 (11 mo. ago)
S Ahmet
Superb agency. Oliver, Sue and Sarah were excellent start to finish - clear, sharp advice - they instilled immediate trust, their experience in the industry felt solid and secure. Prompt responses to all emails, patient, made sure I was protected in every way - from finding a secure tenancy to all paperwork and regulations needed. I would recommend over and over again. In an industry where trust is everything - Martin and Co are certainly ones to turn to. Thank you all!... Read more
Landlord
11th Mar 2024 (11 mo. ago)
D Paine
Martin & co came well recomended to me and are living up to my expectations. Admin is timely and in order. My tenants are happy which means as a landlord I'm happy... Read more
Landlord
10th Mar 2024 (11 mo. ago)
A Wijesinghe
It was a great experience working with Martin& CO of renting out the first house here. Friendly, efficient and hassle free documentations and special thanks to Tim who helped through out the process and great service provided. Surely gonna recommend your company to anyone who is looking for a property. All the best!... Read more
Landlord
1st Mar 2024 (11 mo. ago)
A Gilleney
I have found the staff at Martin & Co to be very nice people who do their job well, every time I talk with them. They have been so helpful, (especially Tim Bond recently), and they are very professional. They have developed very good relationships with both landlord and tenant and I totally recommend them.... Read more
23rd Feb 2024 (11 mo. ago)
M Causton
Gail Bond has been fantastically supportive throughout the long process of my recent flat sale, helping overcome all the hurdles along the way .... Read more
Seller
22nd Feb 2024 (11 mo. ago)
K Chaffey
Excellent agents always keep us informed.... Read more
21st Feb 2024 (11 mo. ago)
C Zimmermann
Having lived in a property managed by Martin and Co for around a year, so far so good. If I've had any issues or concerns, they've been quick to deal with them.... Read more
Tenant
19th Feb 2024 (11 mo. ago)
L Sanders
The Team at Martin & Co in Parkstone are friendly and professional and their expertise and 'can do approach' provides us with a great service for a reasonable cost. We highly recommend them for managing let properties and have bought a property through them which ran smoothly.... Read more
Landlord
14th Feb 2024 (1 year ago)
F Leckie
professional, easy to deal with and great team. would recommend using... Read more
14th Feb 2024 (1 year ago)
M West
Gail Bond at Martin & Co has been fantastic during my sale. It's been 3rd time lucky selling a flat during the regulation changes around tall buildings. However, Gail has persevered and pushed buyers, brokers and solicitors along to get a sale across the line. I can't recommend Gail highly enough.... Read more
Seller
9th Feb 2024 (1 year ago)
J Johnson
We have 2 rental properties which have been managed by Martin & Co Poole for the past 2 years.
We have always found Martin’s to be very knowledgeable and efficient in looking after our properties. We would definitely recommend Martin’s to anybody looking for a good safe pair of hands to manage their rental property.... Read more
Landlord
5th Feb 2024 (1 year ago)
J Bee
I can’t thank the people at Martin & Co enough for all the help they’ve given me over the past year. Tim especially has been a fantastic help and has always been efficient and understanding when I’ve needed help, guidance and reassurance. I’m extremely grateful and I really appreciate everything he has done to help me. I would not hesitate to recommend Tim and Martin & Co to anyone. Thank you so much!... Read more
2nd Feb 2024 (1 year ago)
A Bongiovanni
Martin Letting Agent. Manage a very efficient and coordinated service with a very friendly & efficient team. We are very pleased with their service & we recommend them to anyone.... Read more
Landlord
22nd Jan 2024 (1 year ago)
M Howard
I have been using Martin and Co to manage my rental property and I would fully recommend them. They provide a professional and efficient service from the start and throughout the rental term.... Read more
Landlord
16th Jan 2024 (1 year ago)
A Bush
We have just bought a property in Poole and Gail at Martin and Co was the estate agent on our purchase. From our initial viewing Gail was warm, kind and answered all of our questions. The purchase had a few hiccups to say the least, but Gail provided a constant, providing updates regarding the chain and keeping us in the loop. We're super grateful to Gail and would definitely recommend if looking to sell through her and if you're lucky enough like us she's super helpful on the purchasing side too!
Many thanks again Gail!... Read more
Buyer
13th Nov 2023 (1 year ago)
F S
I have been with Martin & Co for three years, and they have been amazing. Very responsive and supportive. They provide a real personal service and genuinely care that your experience as a tenant is positive and hassle-free. I can't recommend them enough!!! Thank you.... Read more
Tenant
29th Sep 2023 (1 year ago)
B Eskander
We are very glad that we have bought through Martin & Co. Our special thanks goes to Gail Bond who made our dream come true as easily as she could. She was always accessible and made sure that everything goes according to plans.... Read more
Buyer
20th Sep 2023 (1 year ago)
S Nester
Gail has been fantastic with our purchase of a flat in Poole. She has gone above-and-beyond to help and has kept the purchase on track all the way. Fantastic service - thank you so much!... Read more
Buyer
12th Sep 2023 (1 year ago)
S Fairhall
Just want to say a big thank you to the Gail Bond and the team at Martin & Co Poole. As first time buyers with two previous house purchase that fell through we were a bit disillusioned by estate agents and the house buying process but I have to say Gail really went above and beyond to make this a positive experience for us. She was really helpful, kind and approachable, honest and just a super lovely person to deal with during what is a stressful event. Would definitely recommend in the future.... Read more
Buyer
4th Sep 2023 (1 year ago)
O Ol
The worst experience - they wanted to take almost £300 from our deposit when we’ve been moving out from the rented house. Nicky, who we spoke to, was rude and unhelpful. Thank God for the deposit protection scheme! We managed to get our money back after disputing charges through the TDS portal. Never again dealing with Martin&Co and wouldn’t recommend them to anyone unless you want your deposit stolen due to made-up reasons... Read more
Tenant
19th Aug 2023 (1 year ago)
M Green
Gail Bond at Martin & Co sold my late grandfather's bungalow in July 2023. Despite tricky market conditions and a lengthy Probate process, Gail not only secured a trouble-free buyer, she also managed to negotiate a sale price better than the original asking price when two different buyers made identical offers. Given that this sale was due to a family bereavement, Gail handled the sale tactfully and professionally. She kept us informed throughout the whole process and was extremely prompt in replying to our emails. I can highly recommend Gail at Martin and Co for a superb service.... Read more
Seller
21st Jul 2023 (1 year ago)
Mac
Speaking as a landlord, it was not a pleasant experience renting a property through Martin & Co; starting from incorrect wording in the initial contract, poor communication and follow up action when an emergency arose when we were abroad, regular chasing of paperwork and maintenance costings, and finally, incorrect booking of boiler service/landlord certificate.
Feel let down by this company so would not recommend it.... Read more
Landlord
28th Jun 2023 (1 year ago)
D Byrne
AMAZING SERVICE, recently purchased our home, Gail was our estate agent for our purchase, I can not fault her service, she was continuously available for support and helped to move along our chain. Also can not fault the team around Gail also, the few dealings I had with the rest of the team were always dealt with professionally and great service... Read more
Buyer
24th Jun 2023 (1 year ago)
callsimon55
Recently used Martin & Co to rent a flat. What a great experience. Not only are they highly efficient but also really nice people. Special thanks to Sarah, Oliver and Sue. Thank you Simon & Judith.... Read more
Landlord
4th Jun 2023 (1 year ago)
L Coyle
Really lovely and friendly team, helped us find our dream property in record speed. Absolutely brilliant to work with.... Read more
1st Jun 2023 (1 year ago)
S Leanne
Awesome customer service and kindness from start to finish always very responsive to all my many questions - always recievkng an answer in the same day sometimes minutes later - special thanks goes to Oliver and Sarah - best agents I’ve had in the over ten years of renting in the area by far the best above all other previous agents
Thank you... Read more
Tenant
26th May 2023 (1 year ago)
S G
When Gail Bond first showed me round the house I was very interested in buying, she shared my enthusiasm, adding her own ideas about how we can definitely have a great life here. She was always available, had no trouble in arranging a couple more follow-up visits to measure up for blinds before moving in, and communicated really efficiently throughout the whole process. I would highly recommend Gail and there was nothing I could have asked her to do more than she already had offered. Her positivity was outstanding and made the whole process seamless.... Read more
Buyer
24th May 2023 (1 year ago)
S Randall
I can't rate this company enough, especially Gail Bond, who has successfully guided us through the minefield of selling a property.
Big thank you to Gail and all the team.... Read more
Seller
9th May 2023 (1 year ago)
L Keating
I had the pleasure of working with Gail Bond at Martin & Co Poole during the recent sale of my property, and I must say it was an absolute joy from start to finish. Gail's professionalism and dedication to her work were truly commendable, making the entire process smooth and hassle-free.
From the very beginning, Gail impressed me with her promptness and attentiveness. She was always available to answer any questions I had and was proactive in providing regular updates on the progress of the sale. Gail's commitment to keeping me informed throughout every stage, as it made me feel confident and well-informed about the proceedings.... Read more
Seller
8th May 2023 (1 year ago)
S Fallows
When selling a property it can be a very harrowing time but Martins of Ashley Cross were exceptional. We had a few problems but Gale sorted everything out. All the staff were friendly and made us very welcome. Would not hesitate in recommending Martins of Ashley Cross, Poole.... Read more
Seller
9th Mar 2023 (1 year ago)
D Hardy
I would highly recommend Gail, she has just sold my house for me. Fantastic clear communication throughout the whole procedure. Thank you again Gail.... Read more
Seller
1st Mar 2023 (1 year ago)
L Clarke
5 star service!
My partner and I have purchased our first property through Gail at Martin & Co, the process from start to finish was seamless.
Gail accommodated viewings around our busy work schedules (evening and Saturday appointments!), she was extremely quick to respond to emails and queries.
We will definitely be returning to Gail in the future! ??????????... Read more
Buyer
26th Feb 2023 (1 year ago)
D B
I had been renting a flat through Martin and Co for a number of years and had been extremely satisfied with the service they provided. Buying a flat is not something you do everyday but Gail Bond at Martin and Co has been very helpful, knowledgeable, and supportive from the initial search to finding and the purchase of the right place. Gail kept me updated and it was her tenacity that kept the process moving. Would not hesitate to recommend Martin and Co, I would use them again, if I was to move in the future.... Read more
Buyer
13th Jan 2023 (2 years ago)
C Pol
Martin & Co Poole managed the rental of my flat for 10 years, as well as marketing it for me this year. The service was excellent, with all issues and repairs on the flat promptly and effectively dealt with. They helped me find competent people to renovate it, and advised me on what would be best to do with the bathrooms when replacing the ancient avocado suite! Everyone was friendly and proactive - and Gail was great when I came to sell.
Thank you, team!... Read more
Seller
24th Sep 2022 (2 years ago)
Z Campbell
All staff very friendly, helpful and efficient especially Gale and Steve. Thanks to them my purchase was seamless and quick. I have dealt with a lot of agents in this area and by far Martin & Co have been the best. Highly recommend them for selling, buying and rental. Thank you Gail.... Read more
Buyer
5th Sep 2022 (2 years ago)
J Harris
Gail is a very professional and knowledgeable estate agent and we would recommend her any time. Always there to help at the end of the phone or email. Thank you Gail with the sale of our flat, there are not many estate agents around like you, unfortunately. Brilliant!... Read more
Seller
17th Aug 2022 (2 years ago)
M Fox-Leonard
We recently bought our first family home; we had a great experience dealing with Gail, who was warm and friendly, as well as proactive - she communicated with all relevant parties when required and came back to us promptly. An overall very pleasant experience and we thank the company for all their efforts.... Read more
Buyer
9th Aug 2022 (2 years ago)
C Collins
Gail and the Team acted for us on the Sale of our property. Gail was efficient, professional and went over and above to communicate and manage the chain until completion. I would highly recommend Martin & Co for their great service and commitment to their clients.... Read more
Seller
3rd Aug 2022 (2 years ago)
J Holland
The Team at Martin & Co Poole were so helpful in the sale of our flat and kept us informed all the time with what was going on. I also used them to let the flat for me for over 15 years and Gail and the team were always on the ball and kept me and my wife up to date with any matters which came to light with the tenant. I can only praise the team at Martin & Co who made our life easy while we rented the flat.... Read more
Seller
3rd Aug 2022 (2 years ago)
L Norton-Smith
Gail was absolutely fabulous and couldn't have done more to help us with our move. She was constantly one step ahead and really helpful with all our questions, queries and numerous visits to the property. When she was out other members of the team were also great, calling back when they said they would, taking charge and really keeping on top of everything. Would definitely recommend!... Read more
3rd Aug 2022 (2 years ago)
A Roberts
Great team effort in renting my property, all 10/10!!... Read more
11th Jul 2022 (2 years ago)
S Waterson
Service was first class, Gail Bond is extremely hardworking and always has time to help. I would recommend Gail very highly. We had a tricky purchase and she pulled out every stop to ensure the sale went though. Very dedicated and also a very nice person.... Read more
8th Jul 2022 (2 years ago)
L Harling
Always polite and welcoming. Sarah is always on hand to help.... Read more
7th Jun 2022 (2 years ago)
P (imagineandmake)
Bought a property through this agency and Gail was a star, who guided me through the whole process. Great communication and really helpful. Highly recommended.... Read more
Buyer
30th May 2022 (2 years ago)
S Owen
Gail Bond at Martin & Co Poole is simply fab! A really knowledgeable, organised and professional estate agent, who has answered questions quickly and honestly in person or via phone and email in relation to my property search and purchase - especially in what have been very challenging and busy times! Gail is the best agent that I have ever dealt with and I would 100% recommend her services for a future purchase or sale if you want calm, professional, reliable and honest service. Thank you Gail ????... Read more
Buyer
30th May 2022 (2 years ago)
A Hibbs
Felt this was the right agents right from the start. Gail was the most helpful lady and very supportive when things got stressful as they do when selling property. But I felt in good hands all the way. Thank you again Gail.... Read more
Seller
22nd Apr 2022 (2 years ago)
S Towns
Would like to say a massive thank you to Gail Bond, went over and above in order to assist in getting a Sale to Exchange. Gail is a credit to the firm, always polite and friendly and gets the job done! Thanks again!... Read more
Seller
13th Apr 2022 (2 years ago)
J Tiller
We have had a truly professional and positive experience with this company. We have rented out our house with Martin&Co for over 4 year, any issues have been dealt with in an effective and timely manner. Thank you to everyone in the office for all your help.... Read more
Landlord
12th Apr 2022 (2 years ago)
S Ward
Have recently become a tenant with Martin & Co. I’ve been renting for some time and can honestly say this is the nicest experience with letting agents I’ve had! Efficient, respectful, and thoughtful. We are now in our new home. Thank you Ollie, Sarah and all at Martin & Co for making a stressful time more bearable.... Read more
Tenant
1st Apr 2022 (2 years ago)
R Childs
Great service, friendly staff and a welcoming atmosphere. Oliver was a great help in organizing our let and we would recommend the company to anyone looking to rent out their house.... Read more
Landlord
28th Mar 2022 (2 years ago)
T Kidd
Excellent service throughout the whole process. All staff I dealt with were professional and courteous and I recommend them highly... Read more
27th Mar 2022 (2 years ago)
K Forster
I have had a very upsetting, distressing experience with this company. I viewed a rental property and really liked it then the land land agreed on excepting me, due to my 12 hour shifts with the NHS I couldn't sort out the deposit until a couple of days later. There was no communication from there side, then I received an email saying it has been given to someone else after I have payed the deposit.????
Really unreliable and not trust worthy!!
Do not use this estate agents.... Read more
Tenant
23rd Mar 2022 (2 years ago)
M Cornish
Outstanding service from Gail Bond. A truly professional and knowledgeable estate agent. I choose Gail Bond/Martin & Co out of three estate agents I interviewed. I selected Gail to handle the sale , not because she gave the highest valuation but because of her enthusiasm for the property to be sold, and her no nonsense approach to terms and conditions. And I am delighted I did. Gail helped me through the whole process with calm, sensible advice. Arranged quality viewings during the first week of the flat going on sale and had concluded a deal for me within 8 days. Would highly recommend Martin&Co and Gail in particular if you have a property to sell.... Read more
Seller
17th Mar 2022 (2 years ago)
T Reiblein
Thank you for a great and personal service, professionally done but with a touch of kindness and understanding. Thanks for all the great advice. Best wishes.... Read more
2nd Mar 2022 (2 years ago)
S Bradbury
We would like to say that without Sarah from the lettings department our house move would not have been so smooth, she is very efficient, helpful, extremely quick to respond to queries and very accommodating. I couldnt recommend Sarah and the company in general as every person i have spoken to have been professional helpful and a pleasure to speak to. Thank you for making our dreams finally come true.... Read more
Landlord
10th Nov 2021 (3 years ago)
J McMullen
The team aim to deliver the best quality and always do.
Sue Coombs provides an absolutely faultless service every time. She has been a fantastic point of contact since day 1, deals with any issues quickly, effectively, and without stress. I cannot recommend her enough; thank you Sue!... Read more
11th Oct 2021 (3 years ago)
Jacqui
Sue, Sarah and the team at Martin and Co Poole gave us several years of very reliable service and helped restore our faith and confidence after a poor experience with another local agent. When it came to selling recently Gail gave us 5 star service and was absolutely on the ball the whole way through. We would have no reservations in recommending the team for lettings and sales. Jacqui... Read more
Seller
5th Oct 2021 (3 years ago)
R Shukla
I have nothing but excellent things to say about the entire Martin & Co Team in Commercial Road, Ashley cross. Have known the staff for years and work with them regularly. They are friendly, welcoming and ensure a task or issue is tackled to completion. Exactly what a tenant looking for a new property to call home or a landlord looking to rent out a property they own, would want! Wish the team many more years of success!... Read more
28th Sep 2021 (3 years ago)
G Marshall
We have been using Martin & Co as our Letting Agents for several years now. Sue especially is extremely professional & personable and has enabled us to have some really good tenants. She is a great asset to the company. They are up to date on the latest legislation and are always prepared to offer advice when needed.... Read more
Landlord
11th Sep 2021 (3 years ago)
Christine
Excellent is the only word to define Martin & Co. Having rented my property with them for almost 15years I am completely confident in recommending their service; which I have done many times. From the outset they have always been friendly, approachable, knowledgeable and will discuss and communicate with you, always making you assured of their abilities. Whilst everyone over the years in the office have been supportive, I would like to personally thank Sue for all her kindness and help and support; she is absolutely a great asset to Martin & Co. Thank you everyone Christine... Read more
Landlord
10th Sep 2021 (3 years ago)
A Sturgess
Always amazing service. Have bought and rented through property and would recommend the entire team... Read more
17th Jan 2021 (4 years ago)
H Crawford
Recently sold my flat with Gail and she was very supportive throughout. I had an offer on my flat within about 8 days!
She was very proactive in dealing with both sides and kept in regular contact. She also kept us both calm throughout the whole process.
Would highly recommend :)... Read more
Seller
8th Jan 2021 (4 years ago)
S Hunter
Martin & Co have been excellent in helping us with our purchase. Gail kept us fully informed of proceedings and assisted us when we had questions. Highly recommend them for the professionalism. Thank you!... Read more
Buyer
10th Dec 2020 (4 years ago)
C Norman
I can strongly recommend Martin & Co - they looked after our house sale and were brilliant!
From the start, gave us great service that feels very personal. Responsive on all communications and kept up informed throughout the whole process, from marketing our house to completion.
I would use them again without question over the larger estate agents in the area.... Read more
Seller
3rd Dec 2020 (4 years ago)
E Pickard
I don't have a bad word to say about my experience with martin&co!
Gail has been amazing, it is my first time selling a property and she has answered every question and made the whole process almost stressless!
I really feel like Gail has been as passionate about my flat as I am, she has kept me updated every step of the way and has been very respectful of my working commitments with no phone access, keeping in touch via email.
I highly recommend Gail to anybody thinking of selling a property in the area! Thankyou for working so hard on my behalf.... Read more
Seller
14th Oct 2020 (4 years ago)
S Beck
Our overall experience Martin&Co so far has been amazing.
We have been selling our property with Gail and she has been amazing,it’s been on the market less than 2 weeks and we are starting our sale! I’ve felt at ease with everything, every little question I have had has been answered so quickly and in detail, I felt confident from the beginning that she was the right lady for us to use, enthusiastic, professional and most of all friendly and very on the ball!! Thank you!... Read more
Seller
29th Sep 2020 (4 years ago)
M haupt
I would highly recommend Gail and the team at Martin & Co. I first went to them to rent my property out and they quickly found a tenant for men where others had struggled. When I decided to sell, Gail and Sue were excellent, they talked me through my options and supported me to get the flat onto the market. Throughout the sale Gail has been open and honest no matter whether its good news or constructive feedback. To me trust and honesty is the number one thing I look for and Gail really delivers on that front.... Read more
Seller
12th Aug 2020 (4 years ago)
T Holmes
We have just sold a house through Martin & Co - Gail was great at keeping us informed and proactive all the time. Lovely friendly estate agent and would definitely recommend Martin & Co in Poole if you are looking to buy or sell in the area.... Read more
Seller
24th Jul 2020 (4 years ago)
P Ledger
I have used Martin & Co for both selling and Letting and have been seriously impressed with their professional service and ‘can do’ attitude. Nothing is too much trouble, communication is prompt, friendly and specific. I recommend their services wholeheartedly. Gail Bond in particular deserves recognition for her incredible attitude and support during what can be a very stressful time. Well done.... Read more
Seller
7th Jul 2020 (4 years ago)
A McElvogue
Amazing estage agents, nothing was too much to be done. If I called up with any issues with the property it was delt with within 24 hours. I called up at 4pm on a Friday, and was dealt with by 5pm.
The staff have always been a fantastic mix of professional and friendly, you're treated like a person and not just a number. When I handed my notice in they replied with a really personal message wishing me the best.
I can not recommend this estate agent enough!!!... Read more
Tenant
3rd Jun 2020 (4 years ago)
K Moorey
Gail has gone above and beyond during an extraordinary time. As Covid-19 ravaged the country and in lockdown Gail was working hard doing admin and preparation so we were completely ready. We gave Gail our list of wants and she gave us promises on which she delivered 100%. Within a few days after restrictions were eased Gail was on the case and we had 23 first class pictures of our property, a brochure was made and we were a premium ad on Rightmove. Gail's expertise was tested when she advised us to raise our asking price but within a few days we had a viewing which became an offer. Gail stayed in constant contact with updates and all our questions answered immediately. Gail is a credit to Martin & Co and in a trade which doesn't always get a good reputation she is a shining star. Highly recommend.... Read more
Seller
22nd May 2020 (4 years ago)
P Bray
We sold my late mother's property with Gail, who was patient, understanding and caring from beginning to end. I can't thank and recommend her highly enough.
She made it so much easier to get through in a difficult situation. Thank you to Gail and to Martin and Co... Read more
Seller
13th Mar 2020 (4 years ago)
S Jefferies
Gail has been fabulous at every step of the sale of our flat. She successfully secured the sale within 1 week of advertising and at full asking price. She was proactive in keeping in touch with the buyer and both sets of solicitors in order to ensure that completion happened as soon as possible. We highly recommend Gail and Martin & Co.... Read more
Seller
19th Jan 2020 (5 years ago)
K Greenfield
My husband and I recently purchased a property through Gail at Martin & Co. Gail remained a positive, professional and friendly presence throughout, keeping in regular contact with us and the other parties in the chain. We would recommend Gail to anyone wanting to sell their property and if you are purchasing like we were, you are in safe hands. Thank you very much Gail.... Read more
Buyer
10th Dec 2019 (5 years ago)
P ralph
I have been an overseas landlord for the last 16+ years and the Martin & Co team has had full management control of my property during this time. I am extremely pleased with the service that I have received and it has enabled me to live abroad without the day to day responsibilities of the property. Now that I have decided to sell my property, I can also recommend the service that I have received from the Martin & Co sales department (Gail Bond). So yes a very positive review from me and a big thank you to all involved at the Martin & Co Poole office.
Peter Ralph
4th December 2019... Read more
Seller
4th Dec 2019 (5 years ago)
M Bee
Gail and the team at Martin & Co did an excellent job of selling my house.
I was kept up to date throughout the process and felt well looked after.
I would have no hesitation recommending them and hope to use them again in the future.
Thanks for all your help... Read more
Seller
1st Dec 2019 (5 years ago)
J Ogleby
Fantastic estate agents! Gail was extremely helpful and professional in everything she did to help me purchase my lovely new home. I would highly recommend Martin & Co Poole... Read more
Buyer
22nd Nov 2019 (5 years ago)
Mzazi
All I can say is WOW !!
What a fantastic service
I’ve rented all over Bournemouth and Poole and used many different agents !, I’ve moved house 8 times in the last 4 years In fact and this agent has been absolutely amazing !!
The whole process from viewing to doing all the paper work and moving in all couldn’t have been a better experience and was an easy process without being buried in paperwork to fill out and scanning documents and endless emails
by far the best one I’ve dealt with so far !, i was so stressed from going through a relationship breakdown i’m so happy and impressed at how well this company supported me and helped me
if only the other agents could follow this company excellent example of how to go through the process of moving home !... Read more
Tenant
22nd Nov 2019 (5 years ago)
H Brierley
Gail Prince at Martin & Co was fabulous. She was available every step of the way and was always on top of the sale to make sure it was completed in a timely manner. Any problems were dealt with efficiently and professionally. Thank you Gail, can't wait to move into my new home! :)... Read more
Buyer
6th Aug 2019 (5 years ago)
Amazing service, any issues we had were dealt with efficiently and straight away, very on the ball !... Read more
Tenant
2nd Aug 2019 (5 years ago)
excellent service, any issues were dealt with straight away.... Read more
Tenant
12th Jul 2019 (5 years ago)
C Collins
We have just bought our forever home through Martin & Co, we received a fantastic service and in particular Gail our Estate Agent kept us informed throughout and gave a great personal service. She made us feel like we were her only Clients. 5 star service from Martin & Co. We are overjoyed with our new home ????... Read more
Buyer
5th Jul 2019 (5 years ago)
L Mallam
I recently bought my first house through Gail and the team at Martin&Co. From start to finish they were absolutely amazing, really professional, quick to respond and patient with my multiple first time buyer questions! Could not recommend highly enough! Many thanks... Read more
Buyer
3rd Jul 2019 (5 years ago)
G Wharton
The Martin & Co team in Parkstone are second to none. Over 7yrs I have experienced excellent customer care from the whole team ,(as a landlord). More recently Gail & Sue have worked hard to ensure my property was sold in record time. Excellent customer care. I would recommend this thoroughly professional & knowledgable team every time. Grace W.... Read more
Seller
16th Jun 2019 (5 years ago)
A Hayden
Having Gail from Martin & Co supporting our property purchase was great. She worked tirelessly day in day out to ensure this difficult purchase was successful. We thank you and look forward to working with you again. Andy Hayden... Read more
Buyer
3rd Jun 2019 (5 years ago)
D Stephenson
We have used a few estate agents in the past but I can honestly say hand on heart Martin and co are fantastic. Sue, the Manager has gone above and beyond for us. She has always helped and been there. We are so happy with them all, they are amazing. Would highly recommend Sue and the team. Very welcoming too. 10* in our opinion!... Read more
1st May 2019 (5 years ago)
Gail
Excellent service from a great team in the Poole office. Wouldn’t hesitate to recommend or use again.... Read more
24th Mar 2019 (5 years ago)
A Ramage
What can I say, the team at poole are simply incredible! We were let down by another agency less than a week before we were due to move into our rental property. And Martin & co literally were our lifesavers! They booked our viewing swiftly around my busy schedule and incredibly got both our new home and referencing done in time for us to collect keys. I’m so utterly grateful. Best agency I’ve ever used, and would highly recommend. Attention to detail, exceptional customer service. Special mentions to Sue, Caroline, Hayley and the business owner Steve. You’ve got an awesome team, and I will be pointing my friends, colleagues and family in your direction if they’re looking to buy, sell, rent or let. Hayley made the move in appointment exceptionally easy and again at a time to suit us, she was friendly, helpful and nothing was too much trouble. Thank you for going over and above to find us our beautiful new home. I can’t thank you enough!... Read more
Tenant
2nd Oct 2018 (6 years ago)
C Judd
Great Agents. We had a smooth Tenancy, no complaints, they all dealt with our queries quickly and professionally, anything wrong was dealt with asap, and checkout from the property was quick and swift. highly recommend.... Read more
Tenant
10th Sep 2018 (6 years ago)
M marin
One of the best experience letting trough Martin&Co.Very helpful and caring .????... Read more
Tenant
12th Mar 2018 (6 years ago)
M Franzoni
I was very nervous about letting my house outing so wanted someone to manage the process for me, especially as I am not based near the house I am letting. Martin & Co have been great. They found me tenants and 3 years on we have the same tenants in place, which is great for continuity and no loss of rental income. They are very responsive if there is a maintenance problem and always seek my opinion before carrying out any work. So far they have made what I thought would be a stressful process nice and easy. Hopefully for more years to come.... Read more
Landlord
7th Mar 2017 (7 years ago)
A Hamilton
We let our much-loved home last summer due to moving away, and were very nervous about finding a suitable tenant. We had no need to worry, as Martin & Co found us an ideal tenant within 3 days, and have since continued to manage the property well in the interests of both us as landlords, and our tenant. Staff have been friendly, professional and efficient throughout. We feel our property is in excellent hands and cannot recommend Martin & Co highly enough.... Read more
Landlord
22nd Feb 2017 (7 years ago)
T Hurley
I've been a tenant for the past 4 years and would highly recommend the above branch. The staff are always polite, professional and helpful.
Maggie Jacques-Bizzell is an absolute pleasure to deal with as a main contact when dealing with maintenance issues within the property. Always efficient, professional and deals with any issues promptly.
Thank you for your ongoing customer service... Kind Regards T Hurley... Read more
Tenant
19th Feb 2017 (7 years ago)
A B
The Ashley Cross staff are very helpful and proactive but they can only work with what they are given to rent out! Our property has been rented by them for about 5 years, we have a good relationship and are happy with the service they give. Being quite fussy, "hands on" landlords with very high standards. We give the best we can to our clients and expect everything to be well maintained. Judging by some comments I have read, perhaps some landlords don't care enough - probably why ours always rents so easily!... Read more
Landlord
17th Feb 2017 (8 years ago)
K Mcguigan
Fabulous team at Martin and Co, have both rented properties with them in the past and I am now a landlord and Martin and Co manage my property.
I receive my rent promptly, sometimes early! Any maintenance issue is dealt with straight away and efficiently, my tenants are always happy and give me positive feedback about all the staff in Martin and Co.
The vetting process for potential tenants is very strict and thorough and I have always had lovely tenants staying in my property.
Thoroughly recommend Martin and Co, as a tenant and a landlord.... Read more
Landlord
16th Feb 2017 (8 years ago)
M Boddy
I have been a tenant through Martin&Co for many years now and have found them to be very helpful in resolving any issues that have arisen over the years. When first looking to rent they had many desirable properties and good relationships with their landlords. I thought there fees were very reasonable compared to some other letting agents. All in all I have always found it a very painless experience dealing with them as a letting agent.
Thank You ????????... Read more
Tenant
15th Feb 2017 (8 years ago)
S Marsh
Renting out a local flat since 2013, we are very happy with the excellent service provided. In particular Maggie, the property manager has proved a friendly and approachable contact. She has given us lots of practical advice and organised any maintenance/repair work promptly and at a reasonable cost. No hesitation in recommending them.... Read more
Landlord
15th Feb 2017 (8 years ago)
D Tharby
Martin and Co and Maggie have managed my flat for the last 13 years and have always found reliable and good quality, mostly long term, tenants. Any queries, maintenance, regular inspections and certification has always been carried our efficiently and on time. They have a good team of sensibly priced contractors on hand for repairs and general work. Not the cheapest fee-wise but in life you get what you pay for and I am a very satisfied customer.... Read more
Landlord
15th Feb 2017 (8 years ago)
R Town
Amazing people!... Read more
3rd Nov 2016 (8 years ago)
B Brown
Great and friendly staff willing to help and accommodate in any way they can! Would recommend them to anyone!!!... Read more
5th Sep 2016 (8 years ago)
S Brown
Awful estate agents. Never sorted any problems. Rubbish communication. Mold ridden house which nothing was done about and left my children Ill for months. Now some poor other person is in there. Painting over the problems!!!!!!... Read more
Tenant
5th Aug 2016 (8 years ago)
O Ballam
Great service... Read more
11th Jul 2016 (8 years ago)
L Me
Utter scumbags. Have no qualms in installing boilers illegally with children in the flat. Have been reported to Gas Safe & trading standards.
These cowboys need shutting down ASAP!!... Read more
9th Dec 2014 (10 years ago)