Scott
Martin & co are a very well run company who pride themselves on helping others.
I have let my property through them now for many years and I wouldn't go anywhere else.
They have helped me a lot over the years, and nothing is too much trouble.
Phillip tthe owner is the backbone behind the company and is a great guy ,he has helped me and my family in ways you could only imagine, he is in my opinion one in a million
Thanks Phillip... Read more
Landlord
3rd Nov 2021 (3 years ago)
B Stickland
They have been helpful in my move to my new flat and very accommodating. Quite a delay in moving in but not their fault at all, flat was in lovely condition when I moved in, very clean and newly painted walls. Love my new apartment. Highly recommend.... Read more
Tenant
5th Oct 2021 (3 years ago)
M Moore
myself and my partner would like to give a massive thank you to kieran and Phillip for giving us a fantastic opportunity and helping us through the entire process while also being efficient and maintaining a high standard of work throughout. always super helpful and kind with everything you need, we can not thank you enough... Read more
28th Sep 2021 (3 years ago)
A Kingston
A huge thanks to Dan and the Martin & Co team for their support and professionalism with my recent property purchase. Dan was always responsive and helpful. Even going above and beyond organising additional viewings and follow ups.
I highly recommend their services!... Read more
Buyer
27th Sep 2021 (3 years ago)
J Coulson
Martin & Co have been so helpful with our move to a new flat. They’ve always kept in contact and held great communication with us. When issues/delays have arose, they have done their best to help us out so that we were still able to move as quickly as possible. 10/10 recommend, all the staff are so friendly too and have made our experience great! When picking up our keys, they even gave us a lovely welcome package which just topped off the experience!... Read more
Tenant
24th Sep 2021 (3 years ago)
D byrne
Very professional, proactive and friendly.
Liked the care taken over the listing and general way they work as a team but especially Phillip, Kieran and Dan who we had most dealings with.
Highly recommended would give 10 stars if we could ????????????????????????... Read more
17th Sep 2021 (3 years ago)
A Kay
I recently purchased a property through Martin and Co which turned out to be a bit of a complicated and drawn out process !! Phil helped me chase solicitors, freeholders, sellers - and more ! Right until the very end of the sale. He even went above and beyond to organise the working force behind a last minute job that needed to be done on the flat for the seller, which was then completed within a day.
I’m grateful for the attentiveness the sale was given- and that my annoyingly persistent calls were always picked up with a smile through the phone and an update.
Thank you for not losing interesting in a quite painful sale and getting it through the net for me in the end! ????... Read more
Buyer
29th Jun 2021 (3 years ago)
C Cox
Kieran and the team have been incredibly professional and always provide a personal touch to everything they do. From the first viewing to getting settled they have been quick and helpful and understanding. They even assisted in getting utilities setup when I was unable to be around. Highly recommend them.... Read more
Tenant
22nd Jun 2021 (3 years ago)
Y Ahmed
100% Recommend if you want a complete service over and above your regular estate agents!
Very professional and personal service given by this agency. In particular by the director Philip who really went over and above for the sale of our property which was complicated by solicitors who were dragging their heels and resulted in sales that fell through. He liaised with the buyers, their solicitors and with us to progress the sale throughout. Only with Philip's continued perseverance, were we were able to get this sale completed!!... Read more
Seller
22nd Jun 2021 (3 years ago)
P Newton
I have no hesitation in recommending Martin & Co Bournemouth Sales Team. They are efficient, helpful, show initiative and are a pleasure to know. Throughout what turned out to be a protracted sale their attention to detail, and willingness to do just that bit extra has been effective and achieved the desired result. I recommend them 110%. Thank you to all.
PN Christchurch... Read more
Seller
21st Jun 2021 (3 years ago)
G Howe
They supply a great service managing my tenants.
They are responsive and deal very professionally with all aspects of letting and property maintenance on my behalf as a landlord.
They do regular property reviews and supply photographs of all parts of a property and recommend any works needed to keep the properties in good repair.
They vet new tenants, seek references and offer a full contract service . I am pleased with their personal and approachable manner.... Read more
Landlord
21st May 2021 (3 years ago)
H Mercer
Having sold my house, I am currently looking for a rental property whilst trying to find another house to purchase. I have been dealing with lots of different letting agents during the process and I must admit that Martin & Co in Southbourne have been particularly helpful.
Kieran Day has been my contact and he has been amazing. He keeps in regular contact and sends me properties which might be suitable. He is also very friendly and understanding as well, with a great customer focus. With a lot of other agents, they never get back to me after I have contacted the office or never answer my queries so Kieran is far the best lettings agent I have dealt with.
If I was a landlord, I would definitely use this agency to market my properties!... Read more
20th May 2021 (3 years ago)
A Piworowicz
The people that work at Martin and Co are very eager to help and welcoming. It's the best agency that I have ever had.
Zyta... Read more
25th Apr 2021 (3 years ago)
T Burton
I was selling my late uncle's property and Dan from Martin and co was so professional ,he kept me so up to date with everything that was going on more so than the solicitor I was using. Dan rang me and emailed all the time so I was kept in the loop .
Would totally recommend Martin and co.
Thank you so much
Wendy... Read more
Seller
29th Mar 2021 (3 years ago)
A garford-turner
I'm looking to sell up and relocate to Bournemouth so I called your agency first as it was the top of google. Safe to say I had no need to call another!
I spoke to Dan and just have to say he's a legend to deal with! Ridiculously helpful and knowledgeable and easy to talk to.
Give that man a medal!... Read more
Seller
13th Mar 2021 (4 years ago)
G Casson
Daniel Cobb was our estate agent contact. He was very knowledgeable, supportive through the application process and made the process as simple as it could be. He is a credit to the company and made a stressful process of moving home very manageable. Thank you Daniel.... Read more
18th Feb 2021 (4 years ago)
G Sarton
As a landlord I have been very pleasantly surprised by Martin and Co and especially Matthew and the property management team - who have been pro-active in flagging and addressing issues with my rental property before they become larger problems. Well done to all of you - keep up the good work... Read more
Landlord
1st Feb 2021 (4 years ago)
T Dogra
Since ask the team at Martin & Co to manage our property we have been impressed on the teams diligent manner in check every detail, keeping us up to date on any issues or actions that we as landlords are responsible for.
We recommend them highly based upon our traumatic experience of well known brand that sells its services as being world class but actually is less than 1 star!... Read more
Landlord
8th Dec 2020 (4 years ago)
L Pike
I highly recommend Martin & Co Bournemouth. As a tenant I received prompt responses to my all of my queries, Kieran was attentive and professional throughout the process. Monica then assisted very helpfully with the inventory and moving in. I would happily use Martin & Co Bournemouth again.... Read more
Tenant
4th Dec 2020 (4 years ago)
C Roman
I’m with this agency for over 2 years now and I’m really happy with their service. Really no complaints so far , really supportive and professional. I highly recommended... Read more
4th Dec 2020 (4 years ago)
C Ryan
Had a really good experience moving into my new flat. I’d specifically like to mention Daniel Cobb and Monica Skorochod for making the process really simple. Any time I had a question or help throughout the process they were right there and got back to me at the times they said they would! Especially helpful when trying to juggle work at the same time... Read more
Tenant
16th Nov 2020 (4 years ago)
G Dean
I have built up a a portfolio of buy to let properties throughout the U.K over the past twenty five years. Philip and his team at Martin & Co Bournemouth have managed my properties in Bournemouth since Philip took over the business some years ago. I have had outstanding service from Philip and his team throughout this period. My expectations from letting agents that I use is high, however Philip and his team have exceeded them. I recently had a challenging period with one of my properties - Philip and his team helped me achieve the best outcome in a difficult situation. I would especially like to thank Lloyd for his efforts with this. I would not hesitate to recommend Martin & Co Bournemouth to anyone that is looking to let a property within the Bournemouth area.... Read more
Landlord
31st Oct 2020 (4 years ago)
B Abousewad
Positive .professionalism
Responsiveness
I would like to thanks Martin&Co Bournemouth team thank to Keiron Barr for his great service to help me out to find the property, great service with a smile friendly I am really highly recommending to everyone's to using them services.... Read more
5th Aug 2020 (4 years ago)
S Armes
A very friendly letting agent. Daniel Cobb was very helpful throughout my whole letting experience. Even though as a nation we were affected by Covid 19 the staff always picked up the phone and followed through with messages.
I would recommend them as a very good agent, always on the ball and considerate.... Read more
Landlord
1st Aug 2020 (4 years ago)
Emma
Extremely happy with my experience with Martin & Co. Very professional and fast support! A big thank you to Keiron and the rest of the team for assisting us with everything throughout the process and being so responsive! I can highly recommend it!... Read more
31st Jul 2020 (4 years ago)
Sarah
Martin and Co were amazing in helping us with our move! First time renters; our agent quickly answered all of our emails- most on the same day we sent them, provided it was sent within business hours.
Can not praise these guys enough, they have been a gods send, and our agent was super friendly and helpful throughout the whole process. Felt like we could never ask too much.
I have nothing to say but good things about them.
Thank you Martin & Co!... Read more
Tenant
4th Jul 2020 (4 years ago)
Lex
I have just moved into a rented property and so far they have been very professional and efficient. Made it all feel smooth. Keiron and the team have been brilliant so far. Definitely recommend them.... Read more
Tenant
20th Jun 2020 (4 years ago)
K Morgan
We've been renting a flat for a few months now and Martin and Co have made the whole process easy. Richard, Monica and Lloyd all took a lot of time and trouble to help us with the details and to organise a couple of items that needed to be looked at. Great letting agent.... Read more
Tenant
9th Jun 2020 (4 years ago)
H Murray

I have recently moved into a Bournemouth Martin&Co property and I am absolutely thrilled. I have had such a bad experience with other agents previously and was starting to lose hope, but then I found these guys!
Firstly, i'd like to mention Daniel who showed me the first viewings and dealt with the referencing ect... I must have sent hundreds of different questions and he never got fed up and answered everything in detail. I was re-assured throughout the referencing and kept informed - which made me feel at ease.
Secondly, after the referencing was completed I was ready to collect keys and get the ball rolling - this is when I met Monica. She has been my main port of call and has been dealing with me pestering her constantly via email (Sorry). She dealt with the deposit/rent ect and this all went through really quickly and easily. She has been so friendly and I feel like I can approach her about anything! Everytime I email, it has always been responded to within 24 hours - the communication is amazing!
Last, but no means least - David (Property Manager). He unexpectedly called me on the date I moved in and introduced himself and that he would be managing the property - which I thought was very kind and professional. I'd usually not been introduced to people, until there was a problem! After being in the flat for a while I started to notice minor problems, therefore I contacted David and reported them (bombarding him with messages/emails - Sorry). My problem was reported early morning and the contractor had been out and resolved/fixed the issue by the end of the day!! I am so happy and confident in the service going forward.
I would highly recommend Martin&Co to anyone and this has been the best dealing I have had with any lettings agents. This experience has completely changed my view on renting from an agent and I am totally relaxed/excited to have a long tenancy ahead with Martin&Co.
Thank you to you all :)... Read more
Tenant
18th May 2020 (4 years ago)
Joanna
We've been renting a flat through Martin & Co for over a year now. The team is very responsive, professional and helpful, especially the owners who are genuinely nice people. Highly recommended!... Read more
Tenant
8th Mar 2020 (5 years ago)
L rondell
I am thrilled with the help I received today , ever so friendly professional and so very helpful.I would like to thank the gentleman who I spoke to called Daniel, so a 'huge thankyou for a great service' regards Debbie:)... Read more
2nd Mar 2020 (5 years ago)
A skorochod
The lettings and sales team are very efficient in their prrspective lines of work. The property managers are extremely good at managing our properties. Would recommend!! 100% the best estate agency in the UK !!... Read more
Landlord
18th Feb 2020 (5 years ago)
K Kaderi
I usually don’t like to write a review. I own a business and don’t like when people are complaining unreasonable, But my experience with Martin & Co made me write one. I was in a 12 month tenancy agreement and i wanted to move out from the property before the end of my tenancy,. I was happy to pay the release fee which was £360. I paid the fee and they had 5 months time to relet the property. They put it on the market, they had lots of viewings ( more than 20). But they didn’t give it to anyone, why? My tenancy agreement ended 5 months after paying the release fee. The flat was let by another letting agency straight after I left it. So i was charged £360 for nothing and they put me in a stressful situation. My only concern is why they couldn’t let it again in that long time while the other agency did it within 2 weeks for the same price.
BE AWARE !!!... Read more
Tenant
9th Aug 2019 (5 years ago)
J Bishy
Richard Croft the letting agent is extremely rude and the office encourage guzumping. Best not to use if you want to rent a property and to use a more reputable agent... Read more
Landlord
18th May 2019 (5 years ago)
S Reynolds
Currently undergoing a horrendous end-of-tenancy nightmare with this branch. They were extremely welcoming at the start of the tenancy.
Then less than two years in, they announced, cheerily, via an unexpected phonecall, that the house was up for sale, giving us less than two months to find a new place, no help finding an alternative, and all they want to do is quibble about exactly how much money I owe them! They know we have a small baby, and they do not care. I have rented in three countries. These are THE worst. Beware!!... Read more
Tenant
16th May 2019 (5 years ago)
A Nicoll
We had a very professional experience from start to finish. Gail Prince was exemplary and nothing was ever too much trouble. She was always available to help. We would highly recommend Gail and Martin & Co Estate Agents to anyone in the future. Excellent and friendly service .... Read more
30th Apr 2019 (5 years ago)
C Solomon
I highly recommend Martin & Co. They assisted me professionally throughout the process. They kept me informed about each stage and all the other necessary updates. The process was completed according to my timeline - which was great! Thank you.... Read more
18th Feb 2019 (6 years ago)
R Lockard
Many thanks to the team for liaising with me and my other tenants I’m moving in with, all done professionally and pretty happy, special thanks to Richard and Monica!... Read more
Tenant
15th Feb 2019 (6 years ago)
G Bednarska
Professional,helpful and reliable agency.
I've been renting a flat from them for/about five years now and never felt left alone with problems.
Thank you for your help and time.You all do an amazing job.
Special thanks to Catlyn Luste for her positive attitude and help.... Read more
Tenant
13th Nov 2018 (6 years ago)
S Scott
no hot water this morning :-( , got to work, went through the online reporter they have. by 09:00 landlord had been informed and an email from the agent to tell me its all in hand. I'm so glad I'm with these agents. Excellent service!!... Read more
Tenant
7th Nov 2018 (6 years ago)
J Nailor
LANDLORDS BEWARE: the new letting management team at M&C will not call you back, answer your emails or action your requests. Don’t waste your money on them. Find a better agent to that will do the job you are paying them to do. I would have rated them 0 stars if I could. IGNORE THE VITRIOLIC RESPONSE ABOUT ME NOT BEING A LANDLORD - IT IS SIMPLY THEIR REFUSAL TO ACCEPT ANY CRITICISM OF BAD SERVICE. WHAT A POOR ATTUTUDE. NOT A LACK OF APOLOGY OR ANY SENCE OF RESPONSIBILITY.... Read more
Landlord
8th Oct 2018 (6 years ago)
S Miles
BIG UPS TO NIKITA AND DEBI FOR GOING ABOVE AND BEYOND TO MAKE SURE WE HAD A SMOOTH TRANSITION INTO OUR LOVELY NEW PROPERTY.
CANNOT THANM YOU ENOUGH... Read more
Tenant
8th Sep 2018 (6 years ago)
E Youel
Great estate agent. Very honest and communicate costs efficiently. Amber looked after us and really went over and above what she needed to.... Read more
17th Aug 2018 (6 years ago)
K wan
My first experience with Martin & Co Bournmouth was amazing. Very professional, great customer service. Mike is very friendly and welcoming, Nikita helped me from start to finish. Thank you all... Read more
4th Jul 2018 (6 years ago)
L Gill

Just rented a flat from Martin and co in Bournemouth and they helped make the whole thing much easier. Holly was very lovely and worked hard to get viewings to suit my schedule and Mike was very friendly and helpful when it came to handing over the keys - unfortunately once I moved in my experience changed. They started being useless at getting back to me and I've had to chase them on numerous occasions. I also feel charging £24 referencing fee for effectively 20 mins work is disgusting, especially after already paying a substantial amount to a new estate agents in order to move. It was even more frustrating having to pay the fee after learning that the new estate agents don't charge their tenants and it appears that different branches of Martin and Co also don't charge a referencing fee. Furthermore, I was shocked to see such differences in charges between branches of Martin and Co with Bournemouth charging significantly more. This has definitely put me off ever dealing with them again in the future.... Read more
Tenant
8th Jun 2018 (6 years ago)
D glasper
We couldn’t fault them! Phillip and the team that work here have been brilliant! We viewed a property 2 weeks ago and we have already got the keys! We are relocating and Richard has been assisting us with securing the property! The whole team have been extremely helpful with answering our questions and guiding us through this process! We would definitely be returning for a future move.... Read more
Buyer
2nd Jun 2018 (6 years ago)
T Arlow
The whole process from start to finish has been wonderful and pain free.The fees weren't extortionate in comparison to so many other letting agents in the area. I honestly couldn't recommend them enough! Especially Amber, she was a n absolute star! !... Read more
Landlord
1st Jun 2018 (6 years ago)
J Frampton
Throughout the past 18 months we have sold 3 Flats via Martin & Co. Dealing with leasehold sales, sitting tenants, frustrating legal delays can cause stress and irritation. The Team at Martin & Co remained calm and constant.Special thanks to originally Jemma and then Hanna & Tamsin. We got there in the end and were able to move to the next stage of our Investment Planning - Thank you Team... Read more
Seller
31st May 2018 (6 years ago)
C smith

In nearly 9 years of privately renting in Bournemouth I’ve never felt so safe in trusting Martin & Co Bournemouth team. I had my first experience with the office briefly in 2012 and again in 2016. Each member of the team will always help with anything, regardless of the individuals role - I’ve always been treated with such respect, all very helpful, personable and with a touch of humour. When needing to report any issues with my property, always been such a rapid response and excellent communication to keep me informed every step of the way.
I’ve not had all of the qualities you require from a letting agent in any others except these guys - and I’ve moved around a lot. To feel safe in how your property is being managed and safeguarded that you’re not being exploited through an agent or private lettings is rare but you can feel totally at ease with these.
At the beginning careful explanation given to go through the important documents to ensure fully informed and understanding the fees etc (which are so reasonable compared to most other agents in the area..) and I wouldn’t recommend any others than this agent and team.
You all do an amazing job and thank you for making it so easy to be a relaxed tenant.... Read more
Tenant
9th May 2018 (6 years ago)
L Sandoe
First class dealings with the sales team, Tamsin Strawn was consistent, hardworking and ultimately made the sale complete on time and as expected. If there were any questions or queries Tamsin was the first to act on these to ensure I had the answers I needed. I couldn't recommend them enough... Read more
Seller
25th Apr 2018 (6 years ago)
L Coombes
Martin & Co provide a professional lettings service every time and would not hesitate to recommend this company to anyone looking to rent their property.... Read more
Landlord
24th Apr 2018 (6 years ago)
P Cyprus
Set a goal that makes you jump out of the bed in the morning! For me it's Martinco Bournemouth - Property Sales, Lettings & Investment... Read more
20th Apr 2018 (6 years ago)
W Bacon
A really easy experience for a first time buyer, the team are all extremely friendly and professional. Tamsin has been a real gem throughout... helpful, happy and made the whole process stress free :)... Read more
Buyer
27th Oct 2017 (7 years ago)
L Hern
As a first time buyer this has been the best Agent on viewing properties.
Tamsin booked me in she was a star...
Reliable...Helpful...informative...and i did not feel any pressure like i have with Previous Agents. Recommended... Read more
18th Oct 2017 (7 years ago)
R Miles
I approached Martin & Co regarding valuing a property in it's current state and to discuss several options I was considering regarding extending same. Tamsin turned up promptly and got back to me straight away regarding the options and the best way forward... great service. Thanks.... Read more
Seller
3rd Oct 2017 (7 years ago)
L Mulholland
I cannot fault the experience I've had at Martin & Co in Bournemouth. I was only present for the handing over of the keys, which admittedly is the most confusing part of moving in to a flat if it's your first time. However, Mike was very helpful with explaining everything that needed to be done upon moving in.... Read more
Tenant
29th Sep 2017 (7 years ago)
L Gill
Just rented a flat from Martin and co in Bournemouth and they helped make the whole thing much easier. Holly was very lovely and worked hard to get viewings to suit my schedule and Mike was very friendly and helpful when it came to handing over the keys. Thank you very much.... Read more
Tenant
24th Sep 2017 (7 years ago)
C khider
we have used a few estate agents now and martin and co was definitely the friendliest and most efficient, would recommend to anyone! and very central to get to !... Read more
19th Sep 2017 (7 years ago)
G bailey
Great estate agents !
From going in to explain what we wanted and were looking for !
We then moved in within 3 weeks all paper work done within one day! And very kind throughout the process!
I would definitely recommend to anyone !... Read more
19th Sep 2017 (7 years ago)
R Damiani
We have let our property through the Martin & Co Bournemouth branch for several years in a row now. They have always found us good, quality tenants within a quick time frame, achieving the rent we were looking for. We have found the staff to be helpful, professional, and quick to respond to our enquiries. Happy to recommend them!... Read more
Landlord
12th Sep 2017 (7 years ago)
D Semionov
Absolutely terrible! Don't waste your time.... Read more
4th Aug 2017 (7 years ago)
Rebecca

AVOID!! I am totally shocked how Martin & Co manage residential properties and conduct their business as a 'supposedly' professional letting agent. Spoke to the Derby office and was addressed with 'Yeah, yeah' over the phone by Jordan? Asked to speak to the manager and was informed there is no management available as away until 27 September 2016.
Then called Martin & Co Head Office in Bournemouth and spoke to 'Hollie' (Holly) who informed me that she was the Lettings Coordinator and proudly explained "I'm in charge of EVERYTHING!!"
Yet when the very first question was asked of her, which was is Martin & Co a member of ARLA (Association of Residential Letting Agents)?, she never had a clue what I meant or was talking about!
She (Hollie) then directed me to her manager Hannah who rather conveniently was suddenly not available.
Third call and emails sent to a Mr Tony Moore at the Milton Keynes office was met with similar unprofessional and totally unexpected responses. When asked a number of questions, Mr Moore who claims to be the managing director of the Milton Keynes branch refused totally to answer any questions and to my shock and absolute horror took it upon himself to declare that he didn't feel confident enough to take on my properties as he didn't feel Martin & Co, in particular his branch, could be able to meet my expectations as a private Landlord and Property Investor. Unbelievable!
How can an alleged 'professional' company state through its own self admission that they do not feel they are up to the job?
I intend to submit my findings to my local MP in the hope that new legislation can be brought in to the Housing Act 1988 that filters out and removes these rogue letting agents from our high streets.
Take my strong advice, together with the advice of others, and avoid Martin & Co. Look elsewhere.
Thank you for reading.... Read more
Landlord
16th Sep 2016 (8 years ago)
D
If you have no choice left and martin & co is your last option in your area. Keep searching no matter how long it takes.... Read more
6th Sep 2016 (8 years ago)
E Ezeani
BEWARE!!! they will not look after you once you move in i.e making sure faults are fixed and the worst is AT THE END OF TENANCY THEY WILL COLLUDE WITH THE LANDLORD TO TAKE ALL YOUR DEPOSIT.... Read more
Tenant
3rd Aug 2016 (8 years ago)
G Bocchetti
Worst letting I've ever agreed with a letting agency charging you ridiculous fees for documents and "doing something" and then, once you actually become a tenant, they don't bother of looking after you, being always after the Landlord and leaving the tenant unprotected.
Lots of mistakes on the Check-In inventory. Stay very well away from these people.
I will urge anyone who's got an issue to always take a lot of pictures of everything before walking inside the property and leaving it. I was lucky to save the 95% of my deposit because of my own knowledge of how despicable this people do operate.
Even if it took long to have the deposit back the adjudicator decided on my side, after all the mistakes made and an abusive landlord who tried to get almost 700£ as deposit.... Read more
Tenant
10th Jun 2016 (8 years ago)
L Biase
People that works in the Bournemouth branch don't look after you at all, I've been reporting an issue on one of the toilet 2 months ago that has not been sorted out... Read more
17th Mar 2016 (9 years ago)