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- Pattinson - Hexham
Pattinson - Hexham
Opens tomorrow at 9:00am
15 Priestpopple, NE46 1PH
We have been looking after homeowners, landlords, buyers and tenants across the North East for over 40 years. We will be happy to carry out an initial free valuation, prior to listing. We are pro-active in selling properties and have a large applicants' register. If we are instructed we are happy to carry out accompanied viewings without any additional charge. As well as being based in Hexham we have a regional centre that takes calls outside of office hours to give you a full service. We work on a No Sale No Fee basis.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 1:00pm
- Sunday Closed
View all details
Pattinson - Hexham Reviews (17)
Have you used this agent?
82%
6%
0%
0%
12%
All (17)
Seller (6)
Buyer (5)
Landlord (0)
Tenant (1)
General (5)
PHB
I viewed a flat in Hexham that was for sale via Pattinsons auction.
The purchase of the flat was very smooth and easy.
Everyone I met there was friendly and helpful.
The flat was then marketed for rental and a suitable tenant was found within a week.
If Carling did estate agents…….
Seller
15th Dec 2024 (5 weeks ago)
M Johnston
The process of purchasing a house at auction was made straightforward and clear with the guidance of Jessica at Pattinsons (Hexham branch). She was quick and efficient when responding to queries as well as friendly and polite at every step of the journey.
Buyer
11th Dec 2024 (6 weeks ago)
A Nicholson
I would recommend Pattinsons (Hexham Branch) - the staff are very knowledgable, friendly and supportive. They ultimately care about you selling your property.
Seller
6th Dec 2024 (7 weeks ago)
J West
The Hexham Branch of Pattinsons were very easy to talk too, very knowledgeable about going forward on selling a property. Would recommend.
Seller
25th Nov 2024 (8 weeks ago)
K Holbrook
Excellent service from extremely helpful staff whilst purchasing my new property. They battled on manfully with the particularly slow vendor.
I would use their services again.
Thank you Lucy and the team.
Buyer
29th Jul 2024 (25 weeks ago)
A Hunter
My experience as a buyer through Pattinsons has been very poor. After showing an interest in bidding on an auction property I was relentlessly phoned, texted and emailed every day, and sometimes multiple times per day. This was despite explaining to each caller that I have a solicitor who is advising me, and that, all being well with the property, I will bid before the end of the auction. Eventually, I had to be very stern and respond not to contact me again or I will not bid. Although the staff calling were friendly and polite it was too much hard sell, and too intrusive when I was trying to do other things and expecting other calls.
This wasn't just a problem with Pattinsons Hexham. I'd also viewed two properties on the coast through a different office, and was constantly called by them too, even after I repeatedly said I'd purchased a property in Hexham!
Although I did buy the property, I felt the auction fees were too expensive for a low priced property, and I had to reduce my bid to accommodate it. It would be better to have a percentage system. I was also forced to pay for the searches by the vendor's solicitor, which were not complete and my own solicitor had to do the work as well. The vendor's solicitor then also tried to make me pay £500 towards the vendor's legal costs, as well as my own, which my solicitor took up with Pattinsons auction house as there was no mention of this in the auction pack.
Four weeks after getting the keys to the property, the Pattinsons sold board has not yet been removed.
My experience with Pattinsons hasn't been good, and I consider the company to have 'fly by night' practices. For improvement: 1. Only make contact in response to the buyer's calls or if new, important information arises about the property. 2. Make sure the legal pack contains all of the information needed. 3. Don't expect the buyer to pay any of the vendor's legal fees. 4. Change the auction fees to a percentage system rather than a minimum charge. 5. Arranged to have the for sale/sold board carefully removed on the day the auction closes.
Following my experience, I won't use Pattinsons again or recommend to anyone else.
Buyer
18th Jul 2024 (6 mo. ago)
L Race
The team at Hexham have been great especially Lucy. She has been excellent, reliable and focused on our sale, very hardworking and always conscientious, notifying of timescales plus a strong determination to reach the final completion of the sale (of which have to say has not been the easiest!), but she has complete the task for us and with a great sense of humour thrown in, which always helps.
Seller
28th Feb 2024 (10 mo. ago)
Anonymous Homeseller
Very professional and knowledgeable staff who always made time for me when I contacted them. Always quick to answer any queries I had. Very pleasant to do business with.
Seller
23rd Dec 2023 (1 year ago)
D Butcher
Thank you to Pattinsons we have found absolutely gorgeous buyers for our home.
Marc & Jessica have gone above and beyond to help us and keep our buyers informed. A pleasure to deal with. Would definitely recommend.
Seller
13th Jul 2023 (1 year ago)
S Jackson
Been house hunting for a while. Genuinely shocked how often I've tried and failed to view some Hexham properties. Agents just not returning calls. Emails just never being answered. I've watched some properties go down and down in price while thinking...I'd put in a bid if only you'd let me go and see it. The poor vendors! I had one absolutely bizarre experience with a well-known Hexham agent. I just don't understand the trade and why, when you're dealing with hundreds of thousands of pounds - you're not treating every call/email as a potential big money deal.
Anyway - five stars to Keith Pattinson. The only agent, so far, who has not only answered phones and got back to me in a timely manner - but has also even processed emails and offers outside of working hours. It's appreciated.
12th Oct 2022 (2 years ago)
D Laing
Just exchanged contracts on my house and collected the keys. Mark went out of his way several times to show us the property before the exchange. He has went above and beyond through the process, been super helpful and has great knowledge of the area. He is an asset to the company!! Thanks again.
11th Jun 2022 (2 years ago)
Anonymous Home Buyer
Great team, very helpful. A big thank you to Megan who helped us buy our dream home.
Buyer
30th Jul 2021 (3 years ago)
M Gilchrist
Terrible experience
23rd Jun 2021 (3 years ago)
W Northeald
Great people, very efficient, always on the ball and very proactive! Been a great pleasure to deal with!
26th Mar 2021 (3 years ago)
A Neale
Fantastic, staff are amazing, Iam one of them and we truly care about all of our customers.
29th Nov 2020 (4 years ago)
L Walker
A great team Marc Emma and Ann all very professional friendly patient and helpful. They couldn't have done any more to support me through what can at times be a stressful event when securing a new tenancy. A heartfelt thank you to everyone in Hexham and other company employees who made it happen. Im so happy with my new home.
Tenant
29th Jan 2018 (6 years ago)
J Chalmers
I have been really impressed with the team at Hexham Pattinson's, particularly Marc and Anne, who have helped and supported me in my purchase of a house through their agency. Brilliant. JC
Buyer
11th Jul 2016 (8 years ago)
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