G moss
We recently purchased a property in Catbrook through Peter Alan Estate Agents in Chepstow. We were absolutely delighted with the service we received from Harvey, who went above and beyond, also to Claire and Sara. We look forward to spending our time in this beautiful part of the Wye Valley
Geoff and Sue Moss... Read more
Buyer
1st Dec 2024 (7 weeks ago)
D B
I would highly recommend Peter Alan for anyone looking to rent out their property. Sarah Hewitt and the team really make the process very stress free and ensure all the necessary safety checks and inventory checks are carried out.... Read more
Landlord
29th Nov 2024 (8 weeks ago)
A Partoon
First class highly responsive and professional. I dealt with Sarah Hewitt who was brilliant... Read more
20th Sep 2024 (18 weeks ago)
N Ferreira
We sold our house thanks to the team at Peter Alan - Chepstow and we were very happy about the work carried. The team is very professional, knowledgeable and help us going through a stressful time with great customer care. Highly recommended!... Read more
Seller
17th Sep 2024 (18 weeks ago)
N Griffiths
I cannot praise Sarah Hewitt enough for her diligence and professionalism. She went above and beyond in finding me the right tenant.A tenant viewed the flat with Sarah and a decision was made immediately to rent the flat. All of this was done within 3 working days. She was super efficient, friendly and knowledgeable about the lettings market. I wouldn't hesitate to use Sarah Hewitt in the future and I would highly recommend her. Superb!!!... Read more
Landlord
3rd Sep 2024 (20 weeks ago)
D Peiris
I just popped out to write a thanking note to Sarah,oh no most of reviewers for you,what should I write then,neat flexible and effective trustworthy agency ,
Thank you Peter Alan... Read more
31st Aug 2024 (20 weeks ago)
M Qamar
Hiii All,
I been Peter Alan, i met with Harvey. He is very friendly and helpfull because i need some information. He guided me very very nicely.
I recommended to all of you Peter Alan for any property consultation.... Read more
22nd Aug 2024 (22 weeks ago)
L Evans
Excellent service from Sarah Hewitt when looking for a rental property. I popped in to the branch, and after a brief discussion she had a clear understanding of exactly what I was looking for and found me the perfect property. The whole process has been quick and efficient and I wouldn’t hesitate in recommending Peter Alan Chepstow, and Sarah in particular, to anyone looking for a property.... Read more
Tenant
15th Aug 2024 (23 weeks ago)
J Hodges
Harvey was very professional, personable and did a great job, kept In touch at every stage and made the process as painless as possible.... Read more
13th Aug 2024 (23 weeks ago)
S Harrison
Sarah was professional throughout the process of finding new tenants for our property. She did a great job to ensure everything went smoothly and was able to give good advice when required. An excellent experience from start to finish and would highly recommend. Thank you Sarah!... Read more
Landlord
26th Jun 2024 (6 mo. ago)
B Pritchard
Sarah Hewitt has been an huge help & maintained the utmost professionalism. Will 100% be using their services again in future. Beyond impressed.... Read more
A Rowles
Great service by Sarah so efficient and easy to work with !... Read more
22nd May 2024 (7 mo. ago)
S Mills
Sarah has been amazing in helping us find suitable tenants for our home. She was always on hand to help and advise us and went above and beyond what we expected. We are extremely happy with the service we have received from Sarah and would definitely recommend her.... Read more
Landlord
21st May 2024 (7 mo. ago)
J Hayward
Matt has been very good at communicating with me. He’s quick to respond.... Read more
S (audi4725)
Top job from Sarah @ Peter Alan
Thank you... Read more
19th Mar 2024 (10 mo. ago)
S rushe
I looked to rent a new home and Sarah Hewitt was brilliant! She went above and beyond, good communication throughout ! Brilliant customer service ! Thank you... Read more
Tenant
28th Feb 2024 (10 mo. ago)
J Metz
Sarah did a fanstastic job in coordinating the process of getting our property ready for letting, making the whole thing a breeze despite our not being able be present ourselves. Highly recommend!... Read more
Landlord
2nd Jan 2024 (1 year ago)
W Tyler
Me and my partner have been undergoing renting a property in Monmouth, all within 1 month Sarah has been there every step of the way and has helped an unbelievable amount, we could not be more happy with the service provided 10/10
Thank you Sarah !!!... Read more
Tenant
31st Oct 2023 (1 year ago)
R francis
I needed a tenant for a flat I had to rent out and was about to go abroad. Sarah found me a reliable tenant within a day and was really helpful as I had to get everything ready for a fast move. She answered any questions efficiently and quickly and I am really happy with everything,
Thank you Sarah!... Read more
Landlord
26th Oct 2023 (1 year ago)
J Holdsworth
Sarah, has been brilliant during the hole process of moving me in. Always went above and beyond to get all the checks done as soon as possible and yhe always kept in constant contact. She is an outstanding estate agent and i highly recommend her for anyone looking for a property. Hope are paths cross again.... Read more
Tenant
25th Oct 2023 (1 year ago)
Very happy with service, was kept up to date at all times and would highly recommend... Read more
Seller
9th Oct 2023 (1 year ago)
T Hazell
I had an initial call with Sarah who asked what I was looking for in a property, area etc. Sarah found a property that fitted our needs perfectly. Very professional throughout and arranged to view the property the next day. Sarah called before the viewing also to confirm time and we had the address. She answered all additional questions we had when viewing it also. I would highly reccomend speaking with Sarah as she was attentive, professional, friendly and was extremely helpful. She is a genuine credit to Peter Alan and her work ethic should be acknowledged. Me and my friend want to thank you for your help.... Read more
28th Sep 2023 (1 year ago)
R Lovell
A really excellent service from start to finish. The Chepstow manager Kyle was exceptional.... Read more
20th Sep 2023 (1 year ago)
J Holdsworth
I spoke to sarah first over phone and she kind enough to see me in person the next day for a face to face. Sarah was extreamly helpful and she answered all of questions and i am looking forward to her helping me further in looking for a property. 10/10 for service.... Read more
12th Sep 2023 (1 year ago)
J Whiteley
Great service from Sarah, always gets back to me really quickly, has exceptional knowledge of the local area, so a great person to use to rent your property!... Read more
Landlord
8th Sep 2023 (1 year ago)
D Brown
Found James polite helpful and pleasant credit to the company do not think you need to make any changes... Read more
11th Aug 2023 (1 year ago)
A see
I highly recommend Peter Allen Estate Agents in Chepstow. They have a good knowledge of the local area and of property options and take the trouble to get to know the people enquiring and their requirements. Matthew and Ella were both first class in terms of their enthusiasm and their commitment to meeting the needs of their customers. Thank you.... Read more
1st Aug 2023 (1 year ago)
D Howe
Left three messages to pick up the Peter Allen for sale sign left at my property and nobody had the courtesy to call back or collect it! If this is how they deal with ‘valued customers’ I’m feeling very fortunate I didn’t entrust my house sale to this cowboy outfit... Read more
14th Jun 2023 (1 year ago)
P PIKE
Peter Alan recently handled the sale of my house and the process from beginning to end was extremely smooth and stress free, the team in the Chepstow branch could not have been more friendly, helpful and professional, they kept us well informed every step of the way so they get a 10 out of 10 from me. Highly recommended... Read more
Seller
22nd May 2023 (1 year ago)
D Cox
Booked a market appraisal a week ago and an hour before it was due I get an email not a phone call but an email cancelling it. No detail or explanation as to why or potential reschedule just a cancellation.
Have tried several times now to call the office in Chepstow and just answering machine.
Dread to think that this would be the service people looking to view properties receive so I will not be looking to sell mine or purchase my next home through this particular agent.
Shocking impersonal service.... Read more
Seller
11th Mar 2023 (1 year ago)
E Furse
Recently, We bought a house where Peter Alan were our buyers' estate agents. We initially viewed the house with Katie, who was exceptional. Katie did not make us feel rushed, answered all our question's and was generally a lovely person. After viewing many other house's we were really impressed with Katie. We went back several times before the purchase went through and Katie was always very flexible with dates and times. Katie even helped us to negotiate a price for some of the furniture, not to mention remained very calm when our 3 year old daughter locked herself in the toilet and we had to saw the door off.
Peter Alan - Katie is a credit to you!... Read more
Buyer
25th Feb 2023 (1 year ago)
I FitnessHub
Great experience with this estate agent. Unfortunately I had a bad experience with a different local estate agent, however the team here sold my house within two days. The sales progression service was brilliant, and they kept me updated the whole way through to completion. Katie and Heidi were first class. Would definitely recommend.... Read more
Seller
21st Aug 2022 (2 years ago)
G Davies
We have recently been engaged in the purchase of a property in Penhow near Newport. Katie Hall of the Chepstow office of Peter Alan has been helping us; she has been highly professional, extremely helpful and utterly reliable. Her friendly approach has helped greatly with resolving any difficulties and removing our anxieties. As well as being an excellent sales negotiator Katie has stepped in as sales progressor and has done a brilliant job. Well done and thank you so much Katie - you are an absolute credit to Peter Alan!
Geoffrey and Janet Davies... Read more
20th Jul 2022 (2 years ago)
F Abel
Having recently contacted Peter Alan in Chepstow and having proceed with their services to market the sale of my flat, could not be happier with the whole experience.
From the initial contact and throughout the whole process I felt like my views and needs were completely taken on board and always felt I was being addressed in the upmost professional and polite way, absolutely spotless.
Would particularly like to leave a huge word of praise for Mr. James Matthews who stands head and shoulders above the water in relation to the local competition, being a true gentleman and a pleasure to do business with.... Read more
Seller
6th Jun 2022 (2 years ago)
J Barrett
Absolute pleasure to deal with from start to finish, James the sales manager was great from the start honest right through the sale & always there for help & advice
Would highly recommend this estate agents, making a house sale so easy... Read more
Seller
1st Jun 2022 (2 years ago)
J Noble
Would have been 4star if not for the pushy mortgage/financial adviser... Read more
30th May 2022 (2 years ago)
D Warren
Up until moving day, excellent service from Peter Alan. Well presented literature regarding the property for sale. In particular the manager of the Chepstow branch - James Mathews was professional and helpful throughout.... Read more
13th May 2022 (2 years ago)
P Gardner
Peter Alan handled the sale of my house in Tutshill. They were very professional, courteous and found multiple buyers almost immediately.
Heidi in particular was great at keeping things moving.
Recommended!... Read more
Seller
7th Feb 2022 (2 years ago)
J Silcox
After a very un satisfactory experience with a local estate agent. PA were recommended to us through a family friend. James and the team were outstanding. Positive, pro active and professional. After being on the market for 8 months with a different estate agency with no viewings James and the team had arranged 3 viewings in the first week and two offers. Once we accepted an offer they liaised with us on a weekly basis. There progression team constantly chasing solicitors and other agents for updates right up until the sale had been completed. I wouldn't hesitate to use James and his team in the future and highly recommend them .... Read more
Seller
4th Oct 2021 (3 years ago)
C
Katie Pring is fantastic. Very responsive, friendly and helpful. Explained things very thoroughly to two first time buyers. Thank you.... Read more
Buyer
19th Aug 2021 (3 years ago)
K Bartlett
Excellent all round service in selling our house.... Read more
Seller
2nd Aug 2021 (3 years ago)
K Payne
We dealt with a lovely lady called Sarah. She was super accommodating and a very warm personality. Unfortunately the house we went for wasn’t sold by PA, but that’s not a measure against them. Sarah was super helpful and able to accommodate us around our work schedules.
She was really good at highlighting the positives of a property but she also listened to us about what we didn’t like.
Generally the whole PA team has been super helpful and it was just luck of draw which estate agent had the house we liked.... Read more
12th Jul 2021 (3 years ago)
N Rowberry
Website is difficult. Hard to filter... Read more
30th Jun 2021 (3 years ago)
C Dore
I am really happy with the service I have received from Adam Fall at Peter Allan, he was my sellers estate agent and was more helpful and responsive than my own estate agent.
I will always use Adams service if I ever needed to sale or purchase a property in the future.
Adam Communicated to all parties every day to ensure the sale progressed. He always answered the phone to me and would email me back straight away. He worked really hard making sure things went smoothly and moving quicker so that the sale went through on time, especially when I wasn’t being informed by my own solicitor or estate agent, I relied on Adam and he went above and beyond and I really hope his work is appreciated.
-Thankyou again Adam, I really don’t think I would of got this house if it wasn’t for you! Your amazing at what you do, and so kind and caring. All the best!... Read more
Buyer
3rd Mar 2021 (3 years ago)
N Winstone
Fantastic service Ben was professional, and had all the information regarding questions on our viewing great communication via emails and texts, very impressed recommend this estate agent... Read more
6th Feb 2021 (3 years ago)
K Manning
Exceptional service, hardworking, dedicated. Always there when we needed them. We ran into a problem with our buyers during the sale, Ben & James pulled out all the stops to resolve it. They really went above and beyond, in what could have been a failed sale, to ensure we could keep the sale going. We have used 3 estate agents in Chepstow over the years and can honestly say, this one was our best experience. we wouldn't use anyone else. Thank you James & Ben.... Read more
Seller
27th Jan 2021 (3 years ago)
L Nunn
We sold our uncles house through Peter alan. All the team were excellent, constantly getting in touch with updates. Always on hand to awsner any questions we had. Great estate agents and would definitely recommend them for anyone buying or selling a property.... Read more
Seller
26th Jan 2021 (3 years ago)
M Taylor
My experience with the guys and gals at Peter Alan has been nothing more than great. Had the property with another agent in Chepstow for a year and no sale. 2 weeks later they found a buyer at a price higher than the previous agents price. You can't get much better than that. Very helpful and available all the time. Ate all the chocolates I bought them before the buyer had completed on the property!!! Its true what they say about estate agents - they like chocolates!... Read more
Seller
26th Jan 2021 (3 years ago)
G Lowndes
Our experience with Peter Alan Chepstow has been nothing but positive, they have been amazing assisting us in both selling our current property and buying our next. James, Ben and Jess have all been fantastic, they have responded to our queries quickly and have gone above and beyond to keep us informed during each stage of buying and selling. We can't recommend Peter Alan chepstow enough, You will not be disappointed if you choose them as your Estate Agent.... Read more
Seller
8th Dec 2020 (4 years ago)
B Price
After dealing with a not so good agent for 3 months with no offers and virtually no viewings we switched to Peter Alan.
We had all of our of offers through them and although we went through a roller coaster of having multiple buyers (due uncertain markets, non proceedable interest and COVID19 when we were selling the property) but the team at Peter Alan came through. They provided consistently great service, were quick to respond, kept in touch through the whole process, dealt with difficult people/situations and listened to our frustrations.
Would 100% recommend.... Read more
Seller
21st Aug 2020 (4 years ago)
J Linforth
In stressful circumstances these guys were an amazing help throughout the process. Being the 'middle person' or 'messenger' is never easy, but they did it well. We pestered them for three separate visits to the house and many phone calls to chase up enquiries - they always interacted gracefully & professionally. Thanks to Ben, Izzie, Adam and especially James with his final sprint across Chepstow to hand over the keys!!... Read more
Buyer
8th Jul 2020 (4 years ago)
J Williams
Izzie was very helpful during the purchasing of my new property. Always available from start to finish. Many thanks... Read more
Buyer
2nd Mar 2020 (4 years ago)
P mad
We recently purchased a property that was for sale with Peter Alan. We dealt with Izzie and found her to be great! Excellent communication and she kept in contact with us through out the whole process. Would recommend dealing with Izzie for any future sales or purchases.... Read more
Buyer
12th Dec 2019 (5 years ago)
S Morgan
Great team! A very professional and personable service.... Read more
12th Sep 2019 (5 years ago)
B Matthews
I dealt with Izzie to purchase a property and she was fantastic, especially when I lost my buyers so had to pull out of the process until I resold. Can't recommend her enough!... Read more
Buyer
6th Sep 2019 (5 years ago)
D Evans
Fantastic team and great service. Would definitely highly recommend! Thank you James, Ben and Izzie ????????... Read more
16th Jan 2019 (6 years ago)