Rhys Chapman at Peter Alan Blackwood is simply a legend. I was in an urgent situation needing a place to move into within days due to a different lettings agent messing me around, and after explaining the situation to Rhys, he listened and immediately helped me with a property that had just gone up, called me back promptly, went out of his way for something that’s not standard protocol, and took care of everything efficiently, quickly and simply.
If it wasn’t for Rhys, I’m not sure where I’d be living or even if I would have a place, not to mention a place I absolutely love. The excellent service and personal treatment received were both in stark contrast to the experiences I had with the vast majority of other agents I recently dealt with - in fact, Rhys was the only person who I actually felt was reliable, on my side and doing everything possible to help, which radically alleviated my stress.
It was an absolute pleasure dealing with Rhys and briefly with other Peter Alan staff. I honestly wish I could be dealing with Rhys for all future properties! Very much appreciated.
5 days ago