After an initial good conversation and meeting I was looking forward to working with Primmer Olds to manage my retail units and flats. However as other reviewers have said I found Duane to be not interested in looking after clients. They didn't meet commitments, were completely unresponsive and despite numerous attempts were unable/unwilling to return any phone calls.
It seems Primmer Olds has a top down culture of being unfocused on customers. If only I would have read previous reviews I could of saved myself a lot time, expense and frustration. Steer clear of this company!... Read more
Landlord
30th Nov 2021 (3 years ago)
S Mitcheson
After an initial good conversation and meeting I was looking forward to working with Primmer Olds to manage my retail units and flats. However as other reviewers have said I found Duane to be not interested in looking after clients. They didn't meet commitments, were completely unresponsive and despite numerous attempts were unable/unwilling to return any phone calls.
It seems Primmer Olds has a top down culture of being unfocused on customers. If only I would have read previous reviews I could of saved myself a lot of time, expense and frustration. Steer clear of this company!... Read more
Landlord
30th Nov 2021 (3 years ago)
Y yorulmaz
We have just completed a purchase through primmer olds and Hannah was the person we dealt with she is amazing. She is down to earth and understanding. She is always helpful with all the inquiries and anything we needed to know.
Thanks guys... Read more
Buyer
24th Nov 2021 (3 years ago)
E Allan
Dealing with Hanah Bennet is like dealing with a stone, except the stone would have more personality. Quite possibly the worst agent I've ever used and I'm a large landlord. Incompetent would be a compliment.... Read more
Landlord
22nd Nov 2021 (3 years ago)
M R
Don't waste your time with this company, Duane in particular is not interested in looking after the best interests of his clients.... Read more
21st Aug 2021 (3 years ago)
P Parrott
Primmer Olds B.A.S and particularly Lisa Headington have been managing my properties for a number of years, and recently Adam Stubbings has project managed the refurbishment of one of my flats. I cannot fault them, they are professional, very approachable and extremely efficient. I would definitely recommend them.... Read more
Landlord
2nd Aug 2021 (3 years ago)
R Arkle
A very professional service throughout. Duane was patient and thorough with sourcing a buyer as well as keeping on top of the transaction
transaction... Read more
Seller
21st Jul 2021 (3 years ago)
C Cheeky
Having your property surveyed by these guys? Don’t bother. They nit pick on things which shouldn’t even be their concern. Plenty better out there... Read more
2nd Jun 2021 (3 years ago)
P Bolwell
Superb business to deal with, Duane and the team have always been my first and only call when it comes to buying commercial property, letting and indeed finding us a new HQ. The knowledge they have of the local market, properties and what's new is first rate.... Read more
5th May 2021 (3 years ago)
M Swift
We have recently let a commmercial property via Primmer Olds B.A.S and found Hannah to be efficient in every aspect of the transaction.
Always available and really helpful. One of our esier deals.... Read more
Landlord
4th May 2021 (3 years ago)
A Brown
Communiction from them regarding their properties is horrific. We then arranged a viewing for a property, only for the agent to not turn up to our appointment with no phone call or email.... Read more
16th Apr 2021 (3 years ago)
N Sales
We have used Primmer Olds various times over the last 10 years. They have always offered great advice and services. I would happily recommend them to others.... Read more
25th Mar 2021 (3 years ago)
A Southcott
Primmer Olds BAS have been outstanding in all they have done for my properties. They are highly professional with a very friendly and kind approach. Excellent company who I will continue to use for the foreseeable future.... Read more
Landlord
23rd Mar 2021 (3 years ago)
L GLOVER
Primmer Olds B.A.S. Have been managing my properties for 20 plus years and have always been very professional. I cannot recommend them highly enough . Excellent company !... Read more
Landlord
21st Mar 2021 (3 years ago)
M Street
Having dealt with Primmer Olds several times over many years dealing with property purchases and valuations we have found them efficient and helpful.... Read more
19th Mar 2021 (3 years ago)
J Sowden
Primmer Olds B.A.S have been brilliant for sourcing and managing my properties for me, the team can cover all aspects for my piece of mind.... Read more
Landlord
30th Nov 2020 (4 years ago)
C Davey
Primmer Olds BAS have helped us maximise value from assets for a number of years. They recently assisted us with the purchase of a parade of shops and pro-actively helped us dispose of the upper parts at a profit.... Read more
Seller
18th Nov 2020 (4 years ago)
A Jardine-Skinner
We recently had a 2 storey extension built having used the services of Primmer Olds B.A.S and their wonderful architect James Fewtrell. James was very knowledgable and incredibly helpful during the planning stage, taking care of all aspects of the planning for us. He really listened to what we wanted to achieve and was available for queries throughout the build. We have ended up with the perfect use of the space we had and are thrilled with the final result, its light, bright and has changed the way we live as a family.... Read more
30th Sep 2020 (4 years ago)
K Netherwood
I have worked with Primmer Olds B.A.S now for over 20 years and have used all their services from management, valuations both residential and commercial, architectural, purchases and sales. I have always found them to be very professional, quick to respond and they provide a very personal service. I have been very pleased with the advice I have received and in particular some of the development opportunities I have both found and sold through the senior Partner Duane Walker. I was required recently to get my rental portfolio reviewed by my lender at short notice and I was delighted how quickly Duane came back with a very competitive quote and after instructing him he organised for his team to get the valuations completed extremely quickly. I would have no hesitation in recommending them.... Read more
Landlord
16th Dec 2019 (5 years ago)
F Williams
We have had this managing agent manage a building where we are commercial tenants for approximately three years now. Throughout this time they have been late year on year with regards to producing the service charge accounts, despite numerous requests for the information, official complaints and solicitors becoming involved. We have now reported this firm to RICS for their overall incompetence in relation to accounting for client funds and the poor management of the commercial premises. They are now being investigated by the RICS regulatory inspection team.... Read more
Tenant
11th Dec 2019 (5 years ago)
Recruitment
Do not use... Read more
9th Dec 2019 (5 years ago)