T Gamble
From a landmark buildings perspective of East Grinstead this is one of the outstanding gems of architectural heritage. A simply beautiful building. I've often looked at the wonderful construction. And wondered its history. I used to do dowsing as a hobby years ago and marvelled at the apparent fact of all the underground catacombs and tunnels - of which there are many - seem for some reason to make for under this impressive old building.... Read more
10th Oct 2023 (1 year ago)
LFS
Very unimpressed... Read more
30th Sep 2023 (1 year ago)
Z Naeem
Phillip Barker from RH & RW Clutton offered an excellent service, friendly, provided quick responses to our many questions and over all found him to be very helpful. Id highly recommend these agents and would be happy to use them again!... Read more
23rd Sep 2022 (2 years ago)
M lamey
Sam Benson has that rare ability in a letting agent to be concerned to find the right place for the right people. We were fortunate to find a home to let through Sam and we are still happy here nearly two years on. Thank you Sam for your care and consideration in finding us the right place.... Read more
Tenant
4th Aug 2022 (2 years ago)
P Allievi
Have used their services since 2019 and found them to be nothing but professional... Read more
13th Jun 2021 (3 years ago)
D Dorward
Throughout the whole process, from viewing our new home to completion of all the paperwork the staff at Cluttons have been excellent. As first time renters no question was too silly for them and everything was dealt with in an exemplary manner. Three staff in particular are worthy of a mention, Sam Benson, Lisa Chambers and Will Jones who coached us perfectly through the whole process - thank you guys... Read more
Tenant
29th May 2021 (3 years ago)
W McCallum
Great service from Lisa and Sam. Professional and friendly.... Read more
7th Jan 2021 (4 years ago)
V Back
From a satisfied client: “We used RH and RW Clutton to value and survey a property we were buying and found their services invaluable. Their prompt and efficient advice was enormously helpful and reassuring throughout the whole process.” Mr and Mrs Williams... Read more
Buyer
30th Nov 2020 (4 years ago)
A Scott
Oliver Harwood is an extremely professional surveyor (and Fellow of the RICS) and a thoroughly decent, capable and generous individual who I know contributes a lot to local society well beyond his professional role. He thinks very clearly and has the patience, perspective and expertise needed to give advice on complex challenges. His writing is impeccable, another vital skill in achieving good outcomes.... Read more
2nd Jul 2020 (4 years ago)
R Elliott
"I cannot thank Sam Benson and her team at RH & RW Clutton Lettings enough. Always cheerful, efficient with excellent advice. They managed this time to complete a letting within hours ensuring my tenant didn't have to reschedule her key working hours. What a team - thank you again Sam." R from East Sussex"... Read more
Landlord
29th May 2020 (4 years ago)
P Beynon
Excellent response to a complicated matter. Still some time yet to resolve completely as involves others, but on course. Will use again.... Read more
28th Mar 2020 (4 years ago)
D Carter
Very pleasant experience with this estate agent .
Initially we were looked after by Lisa who was very friendly and helpful , then the majority of the letting handled by Sam .
Sam was very professional and nothing was too much trouble for her , she really looked a After us do well , with emails , phone calls and follow ups .
A very friendly estate agent who I would highly recommend... Read more
Landlord
18th Mar 2020 (4 years ago)
T Bullen
I have just had a fantastic experience working with RH and RW. I needed information and a valuation turned around quickly which was done immediately. Brilliant service. Thanks You... Read more
18th Mar 2020 (4 years ago)
L Reid
Homeflow have been working with RH & RW Clutton now for over 6 months and it's been a pleasure. The team are very friendly and proactive.... Read more
9th Jan 2020 (5 years ago)
H Lescheva
As a first time buyer I've spoken to quite a few agents and been told all sorts of different things. With this company, I felt was looked down upon for what sort of property I was looking at (something very run down and in dire need of repair/renovation), and upon discussing offers I was told that I should "go and ask your parents for more money".
Never in my life have I had something so insulting said to me by a "professional" representing an industry where they are already made fun of, and now I know why! Wherever James learned to speak to customers is beyond me. This happened on 28th October at around 10:30am if RH&RW Clutton can be so much as bothered to investigate.
I'm sure, that if my parents were around to be involved in the biggest decision of my life, that I would have no issue asking them for help, but as they're not, I guess I'll have to go without and shockingly, use my own money.
Sound advice right there, sound advice indeed.... Read more
Buyer
14th Nov 2019 (5 years ago)
A Gander
Never have I spoken to a more unhelpful and obnoxious man. Oliver needs to go back to customer relations school. Heaven only knows how he manages to sell anything. Very poor service.... Read more
2nd Sep 2019 (5 years ago)
L Goodman
A big thank you to RH & RW Clutton, East Grinstead who moved us into our new rental property, especially to Sam Benton and Nic Burchell. Nothing was too much trouble and they were always at the end of the phone to help. It was a hasty move on a short deadline and they pulled out all stops to get us in our new home in a professional and friendly manner.... Read more
Tenant
10th Sep 2018 (6 years ago)
M Kutter
We’ve rented properties through RH & RW Clutton on two occasions in the past and were impressed with how helpful they are, Sam in particular. When we bought our own property to let out they were the obvious choice. Again Sam has been fantastic, guiding us through the process as first time landlords. We will continue to use RH & RW Clutton in future and highly recommend them.... Read more
Landlord
5th Feb 2018 (6 years ago)
E baum
Philip the best guy around... Read more
5th Feb 2018 (6 years ago)
P Baker
Charming and efficient people work there. Also very dog friendly.... Read more
25th Nov 2017 (7 years ago)
S Walker
Professional, always on time, explains all you need, 100% good agents, great to find rural areas, and pet friendly homes.... Read more
25th Aug 2017 (7 years ago)
S Benson
** Received by email from two very happy customers!**
"We are in and we love it.
Thank you for all your help!
Regards, Vicki and Zak"... Read more
23rd Aug 2016 (8 years ago)
E MSc
Awful company. I rented a property through them, which appeared to be lovely and in good condition. It turned out that there'd been substantial water damage throughout the property, and several unfixed leaks, which the company failed to fix. They were terrible at responding to emails, and their workmen failed to turn up on several occasions. I had to call environmental health in to get any results at all, and even now, they are trying to claim money for damages that happened due to their negligence. I would absolutely avoid at all costs. I've had to throw away hundreds of pounds worth of property because of damage due to leaks and water damage, and all these problems were highlighted BEFORE I moved into property.... Read more
Tenant
27th Oct 2015 (9 years ago)