very friendly professional and helpful staff. they exuded interest and assistance and kept us fully informed throughout the selling process... Read more
Seller
29th Dec 2024 (6 weeks ago)
initial sale of services provided ...... very good
subsequent handling well below expectations.
overall a very poor and disappointing not to mention frustrating experience.... Read more
Seller
21st Mar 2024 (10 mo. ago)
We had a good service from Cubitt and West purchasing our house and Claire kept us informed at each stage throughout the purchase. As we were new to the area Claire also provided plenty of useful local information. On moving in we had some initial small niggles and she was in contact with us and the seller in the initial days to sort these out.... Read more
Buyer
5th Jul 2023 (1 year ago)
Initially sold the house quickly to supposedly cash buyers and then it dragged on for nearly 6 months and the buyers pulled out on the day we were supposed to exchange, no real explanation, blamed everyone else except themselves, but crucially no communication from the agent who sold the house, the sales progressor who does not work in the branch did try to mediate for us but couldnt get anywhere with them, maybe they didnt have the money after all!!... Read more
Seller
22nd Feb 2023 (1 year ago)
Fantastic Service !
Cailean went above and beyond our expectations to find us a home .
Providing brilliant communication , knowledge and experience put us at ease .
We cannot say thank you enough. Highly recommend anyone to buy or sell their home through Cubitt & West !... Read more
Buyer
22nd Nov 2021 (3 years ago)
K Auditor
This is the second time I've met Cee-Jay as agent. He is very polite and comprehensive. The viewing we've done are very good quality and he always helps me to get the best one for the best price! Thank you!... Read more
28th Jan 2020 (5 years ago)
J Marcus
Very helpful and friendly and certainly not the stereotype estate agents I had expected. James was particularly helpful to me over the telephone. He went out of his way to help me with my inquiries despite knowing that I wasn't going to be spending any money straight away. I will not moving for a while, however I will certainly be making my way to them as soon as I am. 5*****... Read more
24th Jan 2020 (5 years ago)
P Edwards
Alex was very positive about my chances of selling in this difficult market and true to word the house was sold within 5 weeks and due to complete within 10.
I want to thank him and James for their assistance in securing the sale of my house in East Grintstead.... Read more
Seller
18th Jan 2020 (5 years ago)
O Fomenko
Why such a sore loser attitude?
Alex Pink of East Grinstead brunch did our evaluation visit but could not accept our decision to proceed with another agent and proceeded to make a number of follow-up calls to my wife criticising our decision and other agents. All of his numbers are now blocked on her phone and we are confident that we will never work with this agency.... Read more
7th Jan 2020 (5 years ago)
M Ellis
Ceejay has been helping us to find our next home. We've got really specific requirements and he's been on the ball, listening and matching our needs, but without the pressure, which is lovely. He's also really easy to chat to which makes it so much easier.... Read more
5th Dec 2019 (5 years ago)
K Auditor
This is the secondo time I've mette Cee-Jay as agente. He is very polite and comprehensive. The viewing we've done are very good quality and he always helps me to get the best one for the best price! Thank you!... Read more
4th Dec 2019 (5 years ago)
S Bird
I have been looking for a house for the last 6 months and Ceejay is continuously sending through properties that meet my requirements - but sadly they just aren't right for us. I'm so pleased he hasn't given up on my pickiness and I am sure in the new year he will find us the perfect home. Thanks Ceejay.... Read more
4th Dec 2019 (5 years ago)
A Longden
Thank you so much to Ceejay... Read more
30th Oct 2019 (5 years ago)
P Louise
Fantastic and helpful team. Ceejay was especially helpful and professional.... Read more
28th Oct 2019 (5 years ago)
N Ferdinando
Really attentive- gave good relevant advice- best service- Thank you!... Read more
26th Mar 2019 (5 years ago)
C Aja
Premium service from a premium brand - would 100% use again. Highly recommended.... Read more
22nd Mar 2019 (5 years ago)
J kinsella
Fantastic service! Just exchanged contracts on a flat in East Grinstead. Had three agents around to value initially. Jack from C&W really impressed me with his professionalism and market knowledge. The property went on the market and from there onward they handled everything. Lots of viewings, regular feedback and lots of interest generated. Once we agreed the sale C&W made sure everything progressed smoothly and quickly. The whole team were great, really professional but also friendly and helpful. Special mention to Ben for going above and beyond, I don't live locally and had a problem getting something moved from the flat to my elderly mothers house down the road. Ben offered to go and sort it out for me! Best local agent by a mile.... Read more
Seller
29th Sep 2017 (7 years ago)
R Mondo
After meeting with Jack Burton branch manager of East Grinstead and singing contracts .
He then asked for £130 .00 for someone from his office to come round and take photos of my property .
I refused to pay him the money and asked could we take the photos ourselves .. we never heard from Jack the cowboy again .
Not one viewing ..not one phone call ... NOTHING .
Jack just diapered into the night.
Theirs no head office you can complain to ... theirs just Jack Burton .
Which if we had ... would have been a waist of time.
My advice go with a company not run by cowboys
Especially the likes of sheriff Jack Burton.
... Read more
Seller
28th Sep 2013 (11 years ago)