Very professional company who started work immediately, and were quick to market from initial valuation. Everyone has been incredibly professional, friendly and helpful when I have spoken to them and viewing feedback and other communication has been brilliant.... Read more
Seller
30th Aug 2024 (20 weeks ago)
I purchased a flat with Robert Luff they were absolutely amazing beginning to end . Natalie kept me up to date with a phone call each week was never to busy to answer the million of questions I had and chased things up then needed to speed things along . I’d 100% recommend them... Read more
Buyer
18th Aug 2024 (21 weeks ago)
Very happy with the service they provided & an agent I would trust..... Read more
Seller
18th Jun 2024 (6 mo. ago)
The house has not sold... Read more
Seller
15th Apr 2024 (8 mo. ago)
I could not ask for a better agency to sell my property with. Very professional, supportive and quick to response with any kind of query or help needed.
The amount of respect and care I had from them, was unique comparing to others. Very well managed.... Read more
Seller
14th Feb 2024 (11 mo. ago)
Firstly, James from Robert Luff & Co was very pleasant and professional. He performed a very meticulous walk around the house in order to help him give a valuation which is accurate and realistic.
The performance from the word go was smooth and timely with first viewing within 2 days of it going live and an offer and sale within a week. This is fast.... Read more
Seller
13th Aug 2023 (1 year ago)
P AINSWORTH
Natalie, James and the team at Robert Luff & Co in Lancing were amazing from start to finish with the sale of our family home. I am a landlord and have dealt with estate agents for a very long time and these are by far the best I have come across in a very long time.
Highly recommend them.... Read more
Seller
20th Dec 2021 (3 years ago)
S Remington
Robert luff sold our property for us to lovely buyers very quick and found us a forever home shortly after. Great service would highly reccomend.... Read more
Seller
10th Nov 2021 (3 years ago)
J Kelly
This often troubling process of selling your house was made so effortless & easy, particularly by James & Natalie respectively. I am so pleased to have achieved a very good yet realistic price for my house, which was pretty much as advised & literally 'on the money'.
Professional attention to advising progress when required particularly for appointments to view. Also throughout the bidding, offer & all other elements of the process were made easy, seamless & devoid of any stress. I have no hesitation in commending Robert Luff's expertise to anyone considering their options in this Estate Agency field.
Thanks James, Natalie & all of the team in Lancing.... Read more
Seller
4th Nov 2021 (3 years ago)
R Vimpany
Hey, Robert Luff truly listened and understood the type of property I was looking for ..... and when found they immediately notified me and with their expert knowledge assisted the `agreement for sale` negotiation to be completed within c.24 hours. Brilliant estate agents.... Read more
Buyer
13th Jul 2021 (3 years ago)
D Algar
Natalie and all of the team were excellent from start to finish for the probate sale of a flat. They had great local knowledge of the area meaning they were able to provide a personal service. Communication was professional throughout and they worked hard to get the best price for us. They made it as easy as possible - Emma Howell... Read more
Seller
1st Jul 2021 (3 years ago)
A Martin
James Brown, Natalie Standing & team of Robert Luff & Co, Lancing were superb in helping me secure my new home. I couldn't recommend them highly enough & if only I'd known how good they were before I sold my house in Shoreham via another firm of Estate Agents, I would have used them without any hesitation.... Read more
Buyer
21st Jun 2021 (3 years ago)
B Churchard
James Brown and his team were fantastic from start to finish. Excellent appraisal of our property, realistic valuation, excellent marketing and then a great volume of viewings followed. They sold our property in under 4 weeks and then ensured the rest of the process was made as smooth as possible. Regular communication through out, incredibly responsive when I contacted them, very much recommend them.... Read more
Seller
29th May 2021 (3 years ago)
K Langley
Great service from the team at Robert Luff, Lancing. Particular thanks to Dom, Natalie and James who couldn’t have been more helpful despite us all living and working in the most challenging times! Thanks guys, really appreciate it.... Read more
26th May 2021 (3 years ago)
C Humma
All the team at the Lancing branch have been exceedingly helpful and diligent throughout the process of selling our house. The team are always upbeat and have lots of knowledge to share. They work hard and really make you feel like you are a valued customer by listening to you and working with you.... Read more
Seller
24th May 2021 (3 years ago)
Fantastic photos,had to chase them to get viewings in and feedback from viewings but when chased they did act well,during the final stages of the sale getting information on how things were moving along were slow, the agent of the property I was buying was much more proactive and done most of the chasing the chain that Robert luff should have done, that agent was Bradley's in helston and they were absolutely fantastic... Read more
Seller
13th Feb 2021 (3 years ago)
T Clarke
As a first time buyer, I was new to the whole process. Boy can it be stressful. I chose a rubbish solicitor, we had multiple set backs and covid didn't help. But the team at Robert Luff during the whole process were exceptional. Always friendly when I called, had great advice & helped me every step of the way. A special thank you James who helped deal with our awful solicitors. When I eventually come to sell, I know exactly where I'm going. Thanks you to everyone at Robert Luff that has helped me over the last few months. It is truly appreciated.... Read more
Buyer
12th Nov 2020 (4 years ago)
Very satisfied with everything to date, especially in these difficult time, keep up the good work!... Read more
Seller
23rd Aug 2020 (4 years ago)
P Bettridge
I have had a very good experience buying a property with Robert Luff Lancing, James and Jordan have been helpful and quick to respond to emails and phone requests, even through the COVID-19 restrictions. I would recommend this estate agency and would use again if the need arose.... Read more
Buyer
1st Jul 2020 (4 years ago)
V Bamford
James was good to deal with, quick to respond to queries, positive and realistic in his advice relating to selling a property during lockdown. Everything was handled smoothly and efficiently. We would use them again.... Read more
Seller
3rd Jun 2020 (4 years ago)
B mmedhurst
James was very professional and answered any questions immediately he was always helpful when needed . Managed to get more than than the asking price too ! A much better experience than l expected .... Read more
3rd Jun 2020 (4 years ago)
T B
This team are outstanding. I was purchasing the property and they were so helpful from start to finish. They were always willing to help and made the process far less stressful than it could have been.
If I ever sell this property, I will be sure to use this company.... Read more
Buyer
1st Jun 2020 (4 years ago)
C Steele
We purchased our first home recently through Robert Luff. We found them very easy to contact even during the Covid lockdown. They were friendly, professional and helpful which made our first time purchase a lot easier. Would definitely recommend.... Read more
Buyer
28th May 2020 (4 years ago)
S Waller
Robert Luff are excellent Estate Agents.
James Brown and his team were very professional dealing with our sale and purchase. James kept us well informed chasing all involved to get us to completion. Thank you.... Read more
Seller
24th Feb 2020 (4 years ago)
D Lambert
Had a great experience using this estate agent. The young man that helped us was polite and very knowledgable. He will go far I’m sure!!
Best wishes to Jordon in the future.
From Simon Cole and Debbie Bell... Read more
6th Feb 2020 (4 years ago)
S -
My wife and I used another estate agent for 16 weeks and they ONLY got us 2 viewings........in comparison Robert Luff and there team got us more than that in the first 5 days! I can recommend any one of there employees at the Lancing branch they are all so friendly and professional. In particular Sheridan hooked us with her lovely funny personality and James was just so great with us for the whole of our sale. He kept us up to date on every aspect and what they were doing to get more viewings. He negotiated on our behalf and got us the very best price and dealt with everything swiftly and promptly. We can’t thank them enough it really was such a difference from the previous estate agent!!
The Surry’s... Read more
Seller
29th Jan 2020 (4 years ago)
J Eacott
James Jordan and Kelly were so helpful in my recent flat purchase nothing was too much trouble. Highly recommended!!... Read more
Buyer
8th Jan 2020 (5 years ago)
J hauffe
I found the staff at robert luff estateagents very helpful and coutious with us... Read more
30th Nov 2019 (5 years ago)
F Greatest
Massive thank you to James and the team for having me for my work experience. Thoroughly enjoyed myself and was a brilliant experience for me. Thanks again, Toby... Read more
22nd Nov 2019 (5 years ago)
L Avey
Had a great experience selling our property through Robert Luff and Lee and the team were always on hand to deal with any concerns etc and keeping us in the loop.
Professional and courteous, we would highly recommend them.... Read more
Seller
24th Oct 2019 (5 years ago)
E doubtfire
Great service from Lee at Robert Luff. Any time we had any issues he helped us chase our solicitor and broker. Very efficient service from Lee. Would highly recommend.... Read more
13th Sep 2019 (5 years ago)
D S
Excellent service making the sale of our house easy and hassle free. Lee Quigley certainly went the extra mile for us, well done!... Read more
Seller
28th Aug 2019 (5 years ago)
L Mumford
Robert Luff is a very friendly estate agent and I'm always very relaxed when I enter their office or deal with their staff. Sheridan Carpenter is my point of contact and she really listens to my requirements and gets back to me promptly. She also talks through my requirements with enough depth that I know she's listening and very engaged with me as a client of Robert Luff.... Read more
17th Aug 2019 (5 years ago)
S Bojanowski
Brilliant service from a Team that stayed close to everyone involved and ensured we were kept up to date and everything remained on track. Big thanks everyone. Highly recommend!... Read more
22nd Jul 2019 (5 years ago)
L Hughes
Really impressed with the service provided by Sheridan. She was polite, friendly, enthusiastic and showed us a property that she thought we’d like which we ended up putting an offer in for which was accepted.... Read more
Buyer
30th May 2019 (5 years ago)
D Clarke
A pleasure to work with... Read more
30th May 2019 (5 years ago)
M Stuart
Very polite and efficient service - would recommend!... Read more
17th Jan 2019 (5 years ago)
R Black
Instructed Robert Luff & Co to sell our family home, couldn't fault them at all, James was across all aspects of the sale the whole time, continually chasing everyone on the chain to make sure we knew where we were. Highly recommended... Read more
Seller
19th Oct 2018 (6 years ago)
G Aubrey
5 star service offered from this company. Thoroughly recommend.... Read more
11th Apr 2018 (6 years ago)
K Róbert
They are very kind.... Read more
21st Dec 2017 (7 years ago)
C Pilkington
Great guys... Read more
13th Dec 2017 (7 years ago)
T Lamb
Helpful, responsive, efficient.
... Read more
22nd Aug 2017 (7 years ago)
A Panda
We purchased our new property through Robert Luff: I wish we had used them to sell.
Dave King in the Goring branch is fantastic.
I never leave reviews but can honestly
say that he tells it as it is. There's no typical estate agent jargon. I felt more confident in Dave as the agent that I was buying from than the agent we sold through.
My recommendation to anyone, sell through the Goring branch using Dave. He's professional, friendly and knowledgeable. More so than the other Worthing agent that we used to sell!!!... Read more