A Wrigglesworth
We purchased with Oulsnam ....Very helpfull, kept us up to date Debbie tried so very hard to make our move as painless as possible, wish we'd sold with them !!... Read more
Buyer
14th Nov 2024 (12 weeks ago)
H Tracey
Recently sold a couple of properties through Oulsnam, Redditch branch.
Highly recommend, couldn’t fault them.
Always kept me up to date and always at the end of the phone if needed.
Excellent estate agents!... Read more
Seller
13th Nov 2024 (12 weeks ago)
G Morris
An excellent service from valuation to the completion of the sale of my property.
Everyone at the Redditch office was very helpful with all aspects of the sale of my property.
I would happily recommend them to anyone needing the services of an Estate agency in Redditch.... Read more
Seller
13th Nov 2024 (12 weeks ago)
P Stanley
The process of selling a house can be traumatic but the staff kept us informed during the sale and gave reassurance that gave us confidence. Thank you very much.... Read more
Seller
13th Nov 2024 (12 weeks ago)
M Wilkes
We had a couple of viewings with Elisha, she was extremely helpful, friendly, and also very knowledgeable! Thank you Elisha... Read more
13th Nov 2024 (12 weeks ago)
C “NorskLine”
This is a very delayed review (just over a year actually) of the brilliant service run by Oulsnams. Debbie along with the team at Oulsnam did a wonderful job at handling the sale of my property, giving the correct, precise and important information at relevant times along the process of the sale of my property. It's such a pity how we had such naive buyers who sadly due to having an awful performing solicitor, decided to pass the buck onto Oulsnam for no reason. Overall my experience of Oulsnam was positive with knowledgable friendly and communicative staff, despite the challenges there were within the sale of my property.... Read more
Seller
8th Nov 2024 (13 weeks ago)
G Account
Very unprofessional.... Read more
29th Oct 2024 (14 weeks ago)
E Baxter
Amazing experience looking at all the houses, Elisha has showed me many places, she is so polite, would highly recommend Elisha form redditch branch... Read more
11th Oct 2024 (17 weeks ago)
O Westwood
Jeff showed us around a property. He was friendly and happy for us to take as long as we needed to have a good look around. He pointed out some features we might not have otherwise spotted. Thank you Jeff!... Read more
6th Oct 2024 (18 weeks ago)
S jones
Jeff the viewing representative was very helpful and polite. Thank you!... Read more
5th Oct 2024 (18 weeks ago)
H Heron
Outstanding service from Victoria and the whole team at Oulsnam’s Redditch, who compassionately and professionally handled the conveyancing and sale of my late Mom’s house on behalf of my brother and I. A buyer was found quickly and the conveyancing process was both smooth and straightforward. Great communication and care shown throughout the whole process. I would 100% recommend Oulsnam’s, Redditch to anyone looking to put their home on the market. Thank you all very much.... Read more
Seller
25th Sep 2024 (19 weeks ago)
J Taylor
Thanks to Debbie and the team at Redditch for amazing service from start to finish, it wasn’t an easy journey. Would highly recommend. Thank you!... Read more
21st Jul 2024 (6 mo. ago)
K Hopkins
All the staff at Oulsnam’s are very friendly and worked efficiently. The staff kept me updated throughout the sale. I would recommend to use this service to all my friends and family.... Read more
Seller
19th Jul 2024 (6 mo. ago)
J Heller
I sold my house in 2 days thanks to Oulsnam advice and support, I
used them 8 years ago and have always been satisfied. Very helpful and knowledgeable staff, and very friendly. Moving house is very traumatic but with Oulsnam I was in good hands... Read more
Seller
15th Jul 2024 (6 mo. ago)
M Weston
Elisha showed us around a beautiful home, she was friendly, knowledgeable and extremely patient with us. Thank you for your time :-)... Read more
L Thomas-clowes

We recently sold our first home and bought our next home through Oulsnam Redditch and just wanted to say the biggest thank you to Debbie, Elisha and Vic for dealing with our move, you are such a lovely team and we are so grateful for all your help!
After we first made contact, Debbie came and did the valuation the very next day, arranged photos and EPC really quickly, and the listing was live by the end of the week. They arranged block viewings for us on one day to make it easier for us, and they were great at keeping us updated and negotiating our offers.
Everyone at the office was always easy to get hold of whenever we needed them, we had clear communication throughout the process from everyone, and they did so much of the chasing the chain and helping us deal with solicitors - we felt so well looked after and in very safe hands from start to finish. I have already recommended Oulsnam Redditch to friends, and would continue to recommend them to anyone!
Thank you all so much xx... Read more
Seller
11th Jun 2024 (7 mo. ago)
D Ward
Brilliant service have used them twice excellent both times ????... Read more
S Bishop
Staff at the Redditch office made selling our property very easy and arranged everything, they were very helpful, knowledgeable and professional. We highly recommend them.... Read more
Seller
3rd Jun 2024 (8 mo. ago)
J Cox

I would like to express my deepest gratitude and appreciation for the whole team at at Robert Oulsnam Redditch branch for their exceptional service in handling the sale of my late brother and father's property. From the very beginning Vicki, demonstrated a high level of professionalism, empathy, and dedication that made a challenging process much more manageable.
Their expertise and knowledge of the market were evident as they provided invaluable advice on how to best present the property and set a competitive price. Throughout the entire process, any of the team were always available to answer any questions, address concerns, and provide regular updates, which gave me immense peace of mind during a difficult time. Debbie phoned me regularly, and any member of the team could provide me with an update if I had needed.
What truly set Robert Oulsnam’s apart was their compassionate approach. They understood the emotional weight of selling a family home and went above and beyond to ensure that every step was handled with care and sensitivity. Their attention to detail, prompt responses, and tireless work ethic were nothing short of remarkable.
I am incredibly grateful for the support and guidance provided by Vicki and the entire team at Oulsnams. Their commitment to excellence and genuine care for their clients make them stand out in the industry. I highly recommend them to anyone in need of property services. They are not only outstanding professionals but also wonderful people who truly care about their clients' well-being.
Thank you, Vicky, Debbie, Alisha for making a difficult situation a little easier and for helping us navigate the sale with such grace and proficiency.
Sincerely,
Julie & David... Read more
Seller
31st May 2024 (8 mo. ago)
D Harrison
I sold my property with Oulsnams Redditch in March 24 and I have just recently sold another property
The staff are professional the service is second to none and I highly recommended Oulsnams to everyone as a seller.... Read more
Seller
30th May 2024 (8 mo. ago)
G Teall
I sold my home through Oulsnam in Redditch in March 2024. From the start of the process in August 2023 to the final sale I felt supported by the staff in branch. My sale was handled primarily by Debbie who was completely upfront and honest in all our dealings giving sound advice and support throughout. I would recommend Robert Oulsnam in Redditch to any would be house sellers or buyers.... Read more
Seller
29th May 2024 (8 mo. ago)
S Gautier
Great experience selling and purchasing, Debbie is very helpful. Would recommend!... Read more
Seller
29th May 2024 (8 mo. ago)
D D
Used Oulsnam twice recently and they were great, attentive, good communication and I felt that they really cared about me and my family throughout the whole process.... Read more
E Homer
I recently bought my house through Oulsnam, Redditch and all the staff were helpful, efficient and did a great job. Thank you.... Read more
Buyer
7th Feb 2024 (1 year ago)
L Bailey
Wonderful team, great communication throughout every stage of the buying process. Very pleased.... Read more
Buyer
26th Jan 2024 (1 year ago)
C Case
Excellent service. Frequent updates, Excellent communication. Many thanks... Read more
26th Jan 2024 (1 year ago)
C Levent
We had an absolutely fantastic experience purchasing our new property through Vickie at oulsnams. Nothing was too much trouble and they really went above and beyond to process the sale. I couldn’t recommend more!... Read more
Buyer
20th Jan 2024 (1 year ago)
T Fryar
Me and my family used Oulsnam in Redditch to move house recently and I must say they were fantastic!! Moving house is such a stressful thing to do but all the team did everything to make it as easy as possible. Everyone is super friendly and helpful and always kept in touch and up to date with what was going on. I would highly recommend these estate agents ????... Read more
Seller
20th Jan 2024 (1 year ago)
R Banner
I made an offer on a house in Redditch. The agent didn't even bother to tell me that my offer was rejected or give me the chance to increase my offer... I only found out that my offer had been rejected because they accidently rang me to say my offer was accepted but phoned the wrong person.... Read more
Buyer
19th Jan 2024 (1 year ago)
S Smith

Me and my boyfriend bought our first house through Oulsnam Redditch. It was an awful and very frustrating experience.
To be completely honest, the initial contact and Kirsty who did our viewing was excellent, punctual and very helpful. After we put in our offer for the property, sadly this all changed.
From there on, there was little to no communication, and what communication we did have was unclear. Due to a hold-up in the process, we were pressured by Oulsnam to get a survey done on the house to "show our commitment" to the vendors. When our solicitor found this out, she went mad as this was a very sneaky move by Oulsnam.
Both me and my boyfriend have both felt very misled in the whole process, and reasons why mortgages were delayed were not communicated, leaving us and the vendor in the dark!
After we got our mortgage approved, we made a new offer to the vendors as the bank were not willing to lend us what Oulsnam had said the property was worth. Again, this was not handled professionally as I was made to feel extremely guilty. We eventually met in the middle after what I can describe as weeks of playing "chicken".
In the months following, our solicitor had continually tried to contact Oulsnam, and received next to no effort or contact from them.
I received a phone call in mid August out of the blue saying that exchange and completion could happen in the following few days. When relaying this to my solicitor, she said this would be impossible and was again annoyed that Oulsnam had not contacted her to liaise this.
In what should be the most exciting time of your life in buying your first house, Oulsnam has made it completely miserable and stressful.
Communication is key, and a bit of empathy and not backing people into corners would go a long way!... Read more
Buyer
28th Sep 2023 (1 year ago)
J Ndoro
I bought my property through Robert Oulsnam. The team, especially Debbie and Kirsty were very professional, efficient and helpful through the purchase process. Any questions I had they were able to come back quickly with answers, and they kept me updated with any changes. Very grateful for the service I got from them, and I would highly recommend the estate agent. Thank you!... Read more
Buyer
18th Aug 2023 (1 year ago)
Angela
We have had the fortunate experience of selling and buying with Oulsnam being the agent for both properties. The Redditch and Barnt Green Offices were friendly and professional and worked together to ensure our move was as smooth and stress free as possible. We would not hesitate to use Oulsnam for any future moves. Thank you all so much!... Read more
Seller
23rd Jul 2023 (1 year ago)
A field

My partner and I are both first time buyer trying to follow the legal process to purchase a 2 bed property in Redditch through Oulsnam Redditch branch.
The viewing day was spot on, the lady who showed us around was on time and answered all the questions we had. My partner and I loved the property by the end of the tour, from this point things started to become bleak and still are to the present day several months into the process.
After a delay in getting the mortgage approved our end due to myself being self employed and explaining the reasoning of why to Oulsnam Redditch, this information was NOT passed on to the vendors, fortunately to our surprise the vendors were happy to wait till we had the relevant paper work in place.
We promptly got the mortgage approved and made a new offer to the vendors as the property market had decreased in value.
My partner handled the negotiation phone calls back and forth, upsettingly Oulsnam Redditch made my partner feel pushed into a corner and very guilty to purchase the property.
We were compelled into getting all the searches done before we even signed any paperwork of the property, nevertheless we paid fees to our solicitor and all the searches we property sent over to ourselves and Oulsnam Redditch within a few days.
Since then ourselves and our solicitor have been left in the dark for weeks, very little and next to no form of effort and communication from any member of Oulsnam Redditch, despite sending several emails asking for a state of update.
Countless phone calls have been made to the shop telephone number during their stated opening hours, we feel ghosted and left at the bottom of the pile by Oulsnam Redditch, as Oulsnam are clearly not in the slightest form of interest to get another 5 star sale under their name.
From two upset and annoyed first time buyers.
PS
Reading the latest 5 star reviews on google about Oulsnam Redditch we have NOT seen any of the following
“Oulsnams Redditch handled our house sale very professionally, and we could always speak to someone regarding it, they got back to us immediately.”
“very good communications.”
“Everyone I spoke to was so friendly and helpful, and always went above and beyond to help me out.”... Read more
Buyer
11th Jul 2023 (1 year ago)
G Smith
We sold our house back in March with Oulsnam. Great service and very friendly staff. Would recommend!... Read more
Seller
25th May 2023 (1 year ago)
D Healey
After having at least 4 quotes to sell my house, I chose Oulsnam's as they valued it fairly and listened to my needs. There was absolutely no pressure to use their recommended solicitors (unlike some) and the whole team went above and beyond in helping me through the whole process even when it was to no benefit to themselves. First class service...... Read more
Seller
24th May 2023 (1 year ago)
R Haddon
We received an excellent service for our house sale, staff prompt when viewings carried out, very good communications.
Our purchase was handled also by this office again excellent service and communications... Read more
Seller
23rd May 2023 (1 year ago)
A Wright
Oulsnams Redditch handled our house sale very professionally, and we could always speak to someone regarding it, they got back to us immediately. They also had to relist our house as our impatient buyer pulled out and got it sold again very quickly. Their communication was good, there were times I had to phone to get an update, but someone always followed through with it and kept us in the loop. Would use them again if and when we sell this house in the future!... Read more
Seller
17th Mar 2023 (1 year ago)
F Mendoza
It was our first time buying a property and Oulsnam Redditch Team (Kirsty) has been very helpful throughout the whole process. I will highly recommend anyone to look at properties offered by Oulsnam... Read more
Buyer
8th Mar 2023 (1 year ago)
L Urcal
Received an excellent service from Oulsnam Redditch, selling our house. Always helpful.... Read more
Seller
8th Mar 2023 (1 year ago)
M Dawe
The best agent we have dealt with to date, Kirsty has been great with providing timely updates and really makes an effort when carrying out viewings.... Read more
31st Jan 2023 (2 years ago)
M Abley
Just completed the sale on my late moms house with Oulsnams. I must say we had an excellent experience with all the girls in the team. A big thank you to everyone. Special thanks to Debbie who kept us informed all the way and even liaised with the Solicitors for both parties. Would highly recommend this estate agents to any one who would like a less stress free experience. Well done girls and again a big thank you.
Maurice and Sue Abley... Read more
Seller
18th Jan 2023 (2 years ago)
M Hart
I have just sold my home with the professional and friendly service from the team in the Redditch office. From
Valuation to photography to sales negotiations to key handover, I could not fault. I was advised honestly and appreciated all the advice and support offered throughout the process. Thank you ladies you made the process much less stressful ????... Read more
Seller
10th Jan 2023 (2 years ago)
L Jennings
House sold through Oulsnam Redditch branch. We were very happy with the level of communication, and speedy response to emails. Competitively priced. Many thanks to Debbie and the team. We would recommend.... Read more
Seller
18th Oct 2022 (2 years ago)
S Tredwell
We recently purchased a property though the Oulsnam Redditch Office, couldn’t fault them at all; everyone was very friendly and no matter who you spoke to they were always happy to help with any queries or chasing people when things weren’t progressing.... Read more
Buyer
17th Oct 2022 (2 years ago)
A kemp
I purchased my first home through Oulsnam and I couldn’t recommend them more. Everyone I spoke to was so friendly and helpful, and always went above and beyond to help me out.
I spoke mostly with Elisha, she was always willing to help with even things she didn’t have to (such as chasing our solicitors time and time again) and answered anything I was unsure about.
Thank you so much!... Read more
Buyer
17th Oct 2022 (2 years ago)
R Simpson
An excellent company to work with and the whole team were great. The sale of our home did take a long time but that was due to the solicitors and the local searches, Debbie did all she could to keep things moving and I would not hesitate in recommending them. I wish I could use them next time but have moved out of area. Thank you R O Redditch... Read more
Seller
16th Oct 2022 (2 years ago)
R Cross
Friendly and helpful staff thankyou... Read more
14th Oct 2022 (2 years ago)
C Rossiter
Super happy with the service. Completed efficiently. All the girls were very caring and friendly and endlessly patient.... Read more
13th Oct 2022 (2 years ago)
J Eddy
Really friendly and helpful... Read more
25th Jul 2022 (2 years ago)
L Summers
Would highly recommend Oulsnam Estate Agents! With buying our first home they were very supportive and quick at resolving any issues promptly and kept us informed without having to constantly chase. Thankyou again Oulsnam.... Read more
13th Jul 2022 (2 years ago)
K murphy
I recently sold my house using Oulsnams Redditch, the staff were very professional at all times, Debbie has been amazing throughout my whole journey. The communication was spot on and nothing was too much trouble. Debbie supported me with the sale of my house and also with the stress that come along with the sale I can’t thank her enough for making the experience as smooth as possible.... Read more
7th Jul 2022 (2 years ago)
K Whadcoat
Cannot fault Oulsnams they were brilliant with sale of our property and also helping with property we were buying from a different estate agent. Debbie who was dealing with our property personally was and went above being helpful. I feel like Debbie has become a friend, very helpful with anything we didn’t understand or any other things we needed help with.
If we were to need an estate agent in the future Oulsnams would be the one we go to.... Read more
5th Jul 2022 (2 years ago)
J Blick
We had an amazing experience, lots of viewings the first weekend. We sold for offers over. Everything was smooth sailing from start to finish.
Would definitely use you again
Jackie & Andrew Blick... Read more
5th Jul 2022 (2 years ago)
D Evans
We put our house up for sale in 2021, and from the start of the process in moving to our new home, we felt supported. There were a couple of issues along the way, but the girls in the Redditch office were brilliant. They made phone calls, chased queries and kept us informed throughout. They went above and beyond. Keep doing what you do, it works well, and helps stressed out customers. Glad we chose this estate agent.... Read more
2nd Jul 2022 (2 years ago)
A horsnall

We sold two properties with Oulsnam in 2021, our own 3 bed detached house on Winyates Green, and my wife's parents semi detached bungalow in Headless Cross.
We contacted Oulsnam with our own property firstly. Vicky, the manageress visited us, and we were very impressed with her professionalism, and we stressed that we were pushing to get a maximum price as we were relocating to the Lake District where property is very expensive. Within no time we had seven enquiries, all over the asking price, and within a week we had agreed a sale. All viewings were co-ordinated by Oulsnam themselves, and from a sellers point of view, our sale was pretty seamless. We were delighted. We moved in February during lockdown, which was pretty stressful, but they were never more than a phone call away.
Fast forward a couple of months and we had to put my wife's parents house on the market, too. Of course we didn't hesitate to use Oulsnam again. Once more they totally excelled themselves, keeping my wife informed of progress 250 miles away. She built up a great rapport with the staff, especially the lovely Debbie who was a breath of fresh air at a very sad time.... Read more
28th Jun 2022 (2 years ago)
S Dove
A very positive experience.
It was the first time I had sold a house and felt very overwhelmed by the whole thing but the whole team were so professional, so helpful and friendly that the whole process turned out to be a lot less stressful than I thought it would be. Their communicated was excellent they kept me updated the whole time.... Read more
28th Jun 2022 (2 years ago)
R Lehky
The “ crew” at Redditch have yet again delivered exceptional service from valuation to completion .
Thank you all for helping us through to a successful , albeit “ bumpy” completion !... Read more
28th Jun 2022 (2 years ago)
T Murphy
After a poor experience using a well known online estate agent it was refreshing to receive such brilliant service from a friendly, efficient and helpful team, particularly Debbie and Elisha who have been fantastic so far. Communication has been great and they are always willing to go above and beyond to help with issues or to answer any questions.... Read more
27th Jan 2022 (3 years ago)
S Underhill
My husband an I used the Redditch branch to purchase our new house back in February. The team were really friendly and helpful from start to finish. Wouldn't hesitate to use them again if we decided to move in the future.... Read more
Buyer
23rd Nov 2021 (3 years ago)
A Brownlie
Oulsnam looked after us really well, and made moving on to our new home really easy. Thank you.... Read more
22nd Nov 2021 (3 years ago)
A Lewis
Made selling our house so easy. Amazing service and always so helpful. All the team were so lovely and always willing to help. I want to say a big thank you to Deb Solway, for always communicating with us and updating us on everything. Would 100% use them again and would highly recommend them. Thank you again.
Abbie Lewis... Read more
Seller
18th Nov 2021 (3 years ago)
T Williams
Excellent service and very helpful staff. We have just moved into our new home and we love it! Oulsnam definitely made the process easier. Thank you!... Read more
Buyer
13th Nov 2021 (3 years ago)
A Lowe
Helped sell our house.
It was a great prompt professional service with organising viewings in the same day for convenience. Offers got organised and provided swiftly.
Although once the buyer/sale had been agreed there was little to zero communication thereafter with regards to updates along the way (I guess the job was done at that point) but it would of been nice to have some updates to/from the buyer as both parties were left in limbo at multiple points throughout the process so more dialogue throughout the process up to the completion would be helpful.
Initially good but a few more updates and aftercare would go a long way.... Read more
Seller
4th Nov 2021 (3 years ago)
J David
I’ve been working along side Oulsnam lettings for a while now as a plumbing & Heating contractor to them….
Very professional team
Mitchel Groves stands out as always first to ask if he can help when I attend the office, always polite, cheery and happy to help with any issues…
The whole team are a friendly bunch, who are also always will to help..
Always a pleasure to attend the Barnt Green Office, both downstairs dept and upstairs…... Read more
30th Oct 2021 (3 years ago)
H Reddish
The girls at Oulsnams are absolute angels. What a stressful journey we had, through no fault at all of Oulsnams, but everyone was incredible and faultless. Communication from them was very frequent, they kept me in the loop at all times and fed back to me after every viewing, and there were A LOT of viewings! A special thank you to Debbie and Vicky, for all the effort they made, the frequent check ins, updates and much needed emotional support! Couldn’t have been happier with the service we received. We are in our new home now and its completely worth the wait.... Read more
Buyer
4th Oct 2021 (3 years ago)
S Westwood
I have been very happy with my experience so far with my home purchase. Elisha has been very helpful and professional during the process and is always happy to answer the million questions I ask her. Elisha was fab at our initial viewing, very friendly and polite. Thank you for your hard work and support in securing our dream home!... Read more
Buyer
29th Sep 2021 (3 years ago)
A Z
Great experience while buying a property!... Read more
Buyer
15th Jun 2021 (3 years ago)
Very helpful and professional... Read more
Seller
28th May 2021 (3 years ago)
I put my mother's bungalow up for sale with oulsnams in a very difficult time as she was in a care home and then sadly passed away. All the st a were very sympathetic and nothing was too much trouble. The bungalow sold very quick and was kept informed by Debbie on progress. From start to finish only took 10 weeks. Thank you to all the staff.... Read more
Seller
24th Apr 2021 (3 years ago)
S Padmore
Debbie and the team at Oulsnam Redditch we’re very professional and helpful throughout the sale of our property. Very quick to respond when necessary and nothing was too much trouble.
We confidently recommend this estate agent and would definitely use them again.... Read more
Seller
16th Apr 2021 (3 years ago)
H Wood
Our first experience & we couldn't fault it at all, Elisha was amazing from start to finish, from our first viewing to collecting our keys. Eilleen was fabulous too, she was super helpful during our measuring up viewing.
Service was always so professional!... Read more
Tenant
7th Apr 2021 (3 years ago)
M Maher
Professional, proactive, helpful and a lot more.
Helped complete my purchase and were always responsive and took my calls despite the immense demand and work load. A big thank you????????... Read more
Buyer
29th Mar 2021 (3 years ago)
I Johnson
I had a valuation on my property with Vicky . Even though we were not sure we were going to put our house up for sale . She was very professional and friendly and we would have no hesitation in recommending Oulsnams to sell my property in the future.... Read more
25th Mar 2021 (3 years ago)
K 108
We sold our house with Oulsnam and I have to say I was so impressed with everything. Siobhan, Eileen, Debbie,Vikki and Alisha has all been Very helpful throughout the entire process and made our house sale a smooth process. Thanks for the amazing service!... Read more
Seller
23rd Mar 2021 (3 years ago)
G lakin
First class interaction with all of the team. Polite, friendly and professional. Was kept updated throughout the transaction process. Would thoroughly recommend.... Read more
19th Mar 2021 (3 years ago)
K kaczmarczyk
If you trying to sale you wall done up property they will undervalued but if you trying to buy house to do up they overpriced... Read more
27th Feb 2021 (3 years ago)
S Darby
When Vicky came to give a valuation, we were immediately confident that Oulsnam could be relied on, there was no fancy sales talk, just an honest company with our best interests at heart. Our late father's property sale should have been straightforward but it turned into a difficult, challenging and emotional time. Vicky, Debbie, Siobhan, Elisha and the team kept us regularly informed, advised us, solved problems quickly, were friendly, sympathetic and went above and beyond to achieve the outcome we wanted. We would thoroughly recommend Oulsnam to everyone as a team you can trust to do their best for you.... Read more
Seller
22nd Jan 2021 (4 years ago)
D Spencer
Debbie and her team were very professional and always kept me upto date throughout the process. Unfortunately due to the poor service both myself and the buyer had with our conveyancing solicitors it took 9 months to complete. However Debbie and her team were always helpful and friendly. Excellent communication and service and would highly recommend them to anyone.... Read more
17th Jan 2021 (4 years ago)
S Cater
When I decided to sell my property I thought I'd use Oulsnams office in Redditch and I have found them to be very professional and the service excellent. From the first meeting until today when it was sold the team have kept me informed of all interest and viewings of my property. First rate company and thank you team Oulsnam Redditch !!!!... Read more
Seller
1st Dec 2020 (4 years ago)
R Rowberry
We had several problems along the way with our buyers solicitors . OULSNAMS kept in touch with the owner of the property that we were buying all the way , constantly advising that we were doing everything possible to get our purchase across the line . They did not complain at all when I was ringing up most days to provide up dates . Debbie and her team were excellent during a most stressful time for aaa concerned .
Initial viewing were great , despite the Covid restrictions .
Thanks Team... Read more
Buyer
25th Nov 2020 (4 years ago)
G Chesters
We used Oulsnam, Redditch to sell our house. They were 1st class throughout a difficult sale. From the 1st visit of Siobhan right through to the phone call received by Debbie about exchange/completion and everyone in between. Professional and efficient all the way.... Read more
Seller
21st Oct 2020 (4 years ago)
D McNally
We've just completed a house purchase through Robert Oulsnam. They were professional, courteous and friendly throughout. A pleasure to deal with - thank you for everything!... Read more
Buyer
20th Oct 2020 (4 years ago)
V McAuliffe
Excellent friendly and professional service. Our home marketed and sold within a week. Prompt feedback from Vicky and her team throughout. A great experience. We would strongly recommend Oulsnam Redditch.... Read more
Seller
30th Aug 2020 (4 years ago)
T Tysall
Joanne S
We were recommended to use Oulsnam (Redditch) and were so glad we did. We had several viewings as soon as the house went to market and it was sold within days. We were provided with a knowledgeable, excellent and friendly service throughout the process and we would definitely recommend them.... Read more
Seller
3rd Jul 2020 (4 years ago)
V Gould
Thanks to all the girls at Oulsnams Redditch.
All round excellent experience from a professional and lovely team.
Would definitely recommend!!!!!!!!... Read more
5th Jun 2020 (4 years ago)
J Useckas
Superb service, very good communication.... Read more
2nd Jun 2020 (4 years ago)
D Bateman
The staff at Redditch branch were excellent and very cheerful even if
I was worried sometimes. Social distancing did nothing to help the
situation but they got me through to a very satisfactory completion.
Splendid overall... Read more
23rd Apr 2020 (4 years ago)
C Wood
We used Robert Oulsnam when purchasing our first home. We didn't know what to do or when to do it. They kept us informed at all steps of the process and made it simple and painless. I would use them again if I moved house.... Read more
Buyer
11th Mar 2020 (4 years ago)
G Biddle
I’m a first time buyer and Oulsnams have been brilliant they have taken me through all their processes and given me regular updates. I will definitely recommend oulsnams. Everybody in the office are very friendly and we’re willing to help with everything.... Read more
Buyer
6th Mar 2020 (4 years ago)
Angela
Excellent staff at Robert Oulsnam Redditch. They were so supportive, professional, friendly and always available to help throughout the process. Would highly recommend. Thank you.... Read more
6th Mar 2020 (4 years ago)
E Shellum
Throughout my purchase Oulsnam were attentive and proactive and made me wish I’d used them for my sale too!... Read more
Buyer
5th Mar 2020 (4 years ago)
M Moore
Very supportive and informative throughout. Partnership with auction company Iamsold is also easy and effective to use.... Read more
5th Mar 2020 (4 years ago)
E Ward
Fantastic service received from all staff.... Read more
5th Mar 2020 (4 years ago)
E lleshi
Brilliant and friendly experience. Very helpful and quick to respond with any queries. Were able to fit us in quickly for viewings and helped us move smoothly through buying our dream home. The team is very friendly.... Read more
Buyer
5th Mar 2020 (4 years ago)
M Herlihy
Great service. Brilliant staff in Redditch Branch. We had buyer pull out on a Thursday evening by the Saturday we had sold again and all went smoothly. All of that down to service and care provided, keeping us up to date all way through to completion date.... Read more
Seller
5th Mar 2020 (4 years ago)
D Maries
Selling our late fathers property was very traumatic with numerous time wasters.
Vicky and her staff at Redditch were excellent,nothing was too much trouble and we got a great result in the end.
Many thanks to all.
Would thoroughly recommend... Read more
Seller
5th Mar 2020 (4 years ago)
T Cluett
Excellent service received from very efficient staff. Effective and regular updates regarding the sale of my property. Lovely friendly staff at the Redditch office.... Read more
Seller
29th Jan 2020 (5 years ago)
T Sherrard
Debbie and the team at Oulsnam in Redditch have been superb throughout. We had originally considered going with a well known online estate agent, but they undervalued the house and it was evident they did not have the people on the ground to properly arrange viewings. The team at Ouslnam Redditch had in excess of 50 viewings in fairly short order and the house eventually sold for the figure we had in our heads, so well done all! Great communication through out the process and a very professional team. Thank you!... Read more
Seller
15th Jan 2020 (5 years ago)
A Massey
Brilliant customer service from the Redditch team for the sale of my Dad's house. It was a probate sale but everyone dealt with matters in a very empathetic way. Outstanding customer service through the total sale process and Debbie and Elisha kept me updated every step of the way. Could not recommend highly enough, massive thanks to everyone involved.... Read more
Seller
10th Jan 2020 (5 years ago)
T Mytton
I am writing to thank you all so much for all your help, assistance and advice on selling............We would not hesitate to contact you again if it were necessary in the future as you all went above and beyond and we can't fault the professional and caring way we were treated.Once again many many thanks to you all and keep up the good work.... Read more
Seller
26th Nov 2019 (5 years ago)
M Carney
Excellent service, attentive and caring staff. Overall could only be five stars.... Read more
31st Oct 2019 (5 years ago)
S 1
Amazing estate agents. achieved over the asking price. Friendly service... Read more
23rd Sep 2019 (5 years ago)
E Read
I have been extremely impressed by the service I received selling my mother's property. From valuation to completion the girls at Oulsnams kept me fully informed and were pro active in chasing the buyer and solicitors to ensure a swift & easy sale. All the staff are very friendly & helpful with no task being too much. I would highly recommend Oulsnams.... Read more
Seller
6th Sep 2019 (5 years ago)
M Small
Excellent service, very good marketing of our home. All the team are friendly,, knowledgeable and are quick to answer any questions. Fees are not extortionate like some within the area and we would highly recommend.... Read more
Seller
21st Jun 2019 (5 years ago)
L Carr
I can’t praise Oulsnams Redditch enough, from start to finish they have all been amazing. They have such friendly and confident staff who are willing to help out every step of the way and has made selling as easy and successful as possible. I would definitely highly recommend this team as they are absolutely brilliant!... Read more
Seller
20th Jun 2019 (5 years ago)
J Hilliard
Vicky and the team were fantastic with regards to the purchase of my property. Constant updates and no chasing which was refreshing considering most agents used when initially trying to find a property. Keep it up :-)... Read more
Buyer
7th Feb 2019 (6 years ago)
C Jackson
Fantastic service and very responsive staff members. Made our move a successful one.... Read more
24th Jan 2019 (6 years ago)
B rose
I purchased a house in October 18 with Oulsnam Estate Agents. Debbie Solway was brilliant. She accelerated the process by chasing Solicitors on both sides. Communication was excellent by keeping myself informed of the current progress, she would always respond to my messages. Without Debbie, I would not know what was going on. Many thanks... Read more
Buyer
16th Nov 2018 (6 years ago)
C shellam
Excellent service received from all the staff at Redditch. Very helpful and always sound happy to help. Thank you... Read more
23rd Oct 2018 (6 years ago)
L Ellis
Oulsnam helped make the house selling process very simple. Effective and regular communication and a very friendly and efficient team! Many thanks to the whole team!... Read more
Seller
15th Oct 2018 (6 years ago)
I lines
Excellent service and very friendly staff. A big thank you to Vicky, Debbie and the whole staff for helping with our house sale. I would 100% recommend Oulsnam, especially over internet based estate agents. You can't beat having someone on the end of the phone!... Read more
Seller
12th Oct 2018 (6 years ago)
H Farnell
Excellent communication and friendly service. Thank you for making my recent house purchase so straightforward.... Read more
Buyer
26th Sep 2018 (6 years ago)
B Evans
All members of staff are lovely, friendly and very helpful. They helped us sell our property within a couple of weeks and were brilliant at helping chase up solicitors and keeping us updated with the process. Highly recommend.... Read more
Seller
26th Sep 2018 (6 years ago)
Deano
Great staff and very helpful and quickly sold my property.... Read more
Seller
14th Sep 2018 (6 years ago)
G Durko
Extremely friendly staff , their recommended Solicitor and Mortgage Advisor , Kevin was the best choice ever
No hassle at all on very reasonable price
They sorted everything out for us from the view to the keys without us leaving the sofa
Thank you Debbie , Thank You Oulsnam... Read more
Buyer
19th Jul 2018 (6 years ago)
P Meinert
Very efficient service. Property sold quickly and Oulsnams ensured smooth process. Sales staff extremely friendly and approachable. Very pleased.... Read more
Seller
13th Jul 2018 (6 years ago)
Rude
Don't hesitate to use Robert Oulsnam they were great from start to finish. Siobhan handled our initial enquiries and selling of our property and Debbie oversaw our purchase and kept us in the loop the whole time. Brilliant service and would use again in a heartbeat. Thanks all!... Read more
Seller
10th Jul 2018 (6 years ago)
L Farrell
Very professional proactive team. Give weekly updates which is extremely useful if you need to chase your solicitor.
Everyone in the office are very friendly, knew who I was and the latest status.
Highly recommend the Redditch Robert Oulsnam team... Read more
28th Jun 2018 (6 years ago)
F weaver
Very happy with the service that we received throughout the process of buying our first home from the moment we booked the viewing until we got our keys. Simple, efficient and quick. A special thank you to Debbie who kept me updated weekly and explained things to us in great detail that we were unsure about. Would 100% recommend Oulsnam to family and friends.... Read more
Buyer
27th Jun 2018 (6 years ago)
K leith
What an amazing team. From day one and first valuation every single person I have had contact with has been beyond fantastic. Debbie has been my main point of call and has always helped me feel relaxed yet been honest. Thank you ladies.... Read more
Seller
23rd Mar 2018 (6 years ago)
H Jackson
Robert Oulsnam & Co have really helped with making us first time buyers & has made sure all documents and queries have been dealt with efficiently and smoothly. Thank you for all your help with our first house, much appreciated. :)... Read more
Buyer
25th Sep 2017 (7 years ago)
A Dawson
Thank you for helping us buy our first home!! The girls in the office at Redditch were always happy to help, very friendly and supportive (especially Debbie). We really appreciate you keeping us up to date with any developments and helping us with the whole process!... Read more
Buyer
1st Sep 2017 (7 years ago)
A Wakelam
Thank you all so much in the Redditch Oulsnams office...what a professional team! You were all so helpful in selling my house. It is a testament to how amazing you were, that my buyers beat me to posting a review about you ( thank you Carolyn). A huge thank you to Eileen and Debbie who were so caring in their approach and relentless in securing a favourable outcome. You all visited the property to familiarise yourselves with it and knew who I was when I phoned or visited....a very personal touch...I would not hesitate in recommending you all to other people....Simply the best......!... Read more
Seller
1st Sep 2017 (7 years ago)
C Stabler
Many thanks to the lovely team at Oulsnam Redditch who made our house purchase really easy. Huge thanks to Debbie in particular who has been extremely helpful throughout. Our only regret is we didn't sell our property with you as well! If we ever moved again we would be straight back to Oulsnam thank you... Read more
Buyer
31st Aug 2017 (7 years ago)
A brookes
We have just exchanged and I cant thank Eileen,Debbie and the girls in the Redditch office enough for all their help and support from day one. We also used their online conveyancer for both buying and selling and this also has ran so smoothly.
I take my hat of to them all for making this experience so much easier. thanks Ann & Steve... Read more
Seller
4th Jul 2017 (7 years ago)
J Thomas
We had Siobhan around to value our property who was very positive regarding our potential sale. We progressed with instructing the Redditch office to sell our house. Debbie was my go to point as she sorted every request I made (this is not to say that the rest of the team didn't). Eileen also went out of her way to accommodate our requests also.
A fabulous team I feel and I would not hesitate to use them in the future.
Thank you.... Read more
Seller
12th Jun 2017 (7 years ago)
L Tipton
The whole team in the office were most helpful, polite and reassuring to me when I signed up with them. A great sale transaction from start to finish. The best experience I have ever had with an estate agent.... Read more
Seller
4th Jun 2017 (7 years ago)
S Adams
Amazing service throughout. Very helpful team, always happy to help. Never to much trouble. A special thanks to Debbie.... Read more
27th Apr 2017 (7 years ago)
S Smith
A very professional team, with a caring approach, nothing was too much trouble for them. The team kept in contact throughout the sale. We would certainly use this company again. S.M.Smith... Read more
Seller
26th Apr 2017 (7 years ago)
N Burrows
We recently used Robert Oulsnam Redditch to sell our property. The whole team were friendly, professional, would always answer the phone and overall, offered a brilliant service. In particular, Debbie was fantastic not just for the sale but offering advice about purchasing and helping us get to the finish line!... Read more
Seller
2nd Mar 2017 (7 years ago)
M Kovács
Hi Oulsnam Office
I would like to tell you that your agency is very nice...so you are very friendly,helpfull.When you phoned me I always understood everything.When I went to you I always got a good feeling because the atmosphere is very immediate.You always ask me how I going,etc.
Thank you very much your help and good luck for everyone
Bela... Read more
30th Sep 2016 (8 years ago)
M Dowson
I cannot recommend this company enough. All of the team are very professional and friendly. Nothing is too much trouble and they are always willing to help and go the extra mile for you. We would never use any other estate agents in the future.... Read more
4th Feb 2016 (9 years ago)
K Holder
Outstanding! The support from Debbie and Siobhan was fantastic in the purchase of our home. They really made the difference and their professionalism was exemplary.... Read more
Buyer
20th Nov 2015 (9 years ago)
J Billings
My Partner and I looked at many estate agents through Reddicth when looking for a house and found the service we received via Oulsnams Estate Agents was first class and chose to purchase a property through them.
The whole process from start to finish was great they have a great team at the office especially Debbie who helped us along every stage of the Buying process supplying valuable advise on any parts we were unsure of and helping us with contacting relevant parties to help the process run smoothly.
The Team are all very happy, friendly and welcoming and I would recommend their services to anyone.... Read more
Buyer
10th Nov 2015 (9 years ago)
A Bird
A great all-round service provided; making us feel valued and supported. Superb company...we would definitely use Robert Oulsnam again!... Read more
8th Nov 2015 (9 years ago)
M Alder
Good friendly service and helped with any queries/enquires we had outstanding to help with the sale... Read more
3rd Nov 2015 (9 years ago)
D Lehky
Redditch's " Go to Agents" !!
My relationship with the team at Redditch spans a few years. Firstly the support and compassion shown to us when a purchase of a house, they were agaents for, fell through at the very last minute was enough to prove to me that they were our "go to agents" when we came to sell our cottage.
Once again everyone at Oulsnams , and in particular Vicki, Eileen, and Debbie, went the extra mile to achieve a sale ( three attempts over a few years) and supported us from sale through to final completion.
Thank you ladies!
Debra Lehky... Read more
Seller
24th Oct 2015 (9 years ago)
A Cheetham
We decided to sell our house and at the last minute we chose the Oulsnam Reddich Branch as the general appearance of the office looked very professional. All of the staff in the Redditch Branch were also incredibly professional, friendly, knowledgeable about the area and the selling process overall. They ultimately managed to secure above the asking price which we were of course delighted with!
Thank you so much to everyone in the Redditch office for your help and support - I would not hesitate in recommending you to anyone selling their property - it is always a stressful time but you took a great deal of the hassle out of the entire process! Thank you!... Read more
Seller
14th Oct 2015 (9 years ago)
R boak
We used Robert Oulsnam to sell our bungalow in Redditch earlier this year. Their approach from start to finish was professional and competitive. They understood our property and Eileen, Victoria and the team marketed it effectively for a quick sale at our desired price. We were in a chain of 6 properties which I thought would be an utter nightmare but this was managed superbly by the team. Would certainly recommend.... Read more
Seller
3rd Oct 2015 (9 years ago)
J Pemberton
Very helpful and kept me informed all the way through the purchase of my new property.
I would happily use the team again and would definitely recommend them.
Thank you again for all your help.... Read more
Buyer
29th Sep 2015 (9 years ago)
R Handy
We used Oulsnam Redditch to buy our new home in August 2015,what seemed like a straight forward chain turned out to be a little more complicated than we all thought but Eileen, Debbie and the rest of the team worked tirelessly to get to the point of exchanging contracts and completing. They responded quickly to my questions (and nagging) and kept me up to date throughout the entire process. Highly recommended by us!... Read more
Buyer
26th Sep 2015 (9 years ago)