S Jayne
Leaving a review for Ron C who was brilliant for our viewings. Friendly and so helpful - thanks Ron.... Read more
21st Oct 2024 (12 weeks ago)
P Storey
This review is from a client of Oulsnams S . Bailey ( Phil Storey’s wife).
We have used the sales team at Oulsnams to sell our mother’s house, we have been extremely lucky to have Natalie, Branch manager at the Northfield branch in Birmingham working on our sale. I have found Natalie to be extremely professional, knowledgeable, experienced and friendly, and Natalie is always clear on advice . Natalie is always quick to respond and often will pick up the phone rather than wait to either chase or remind me or answer any questions.
I couldn’t recommend Natalie, and therefore Oulsnams, more highly and I would certainly encourage family and friends to use the service.
Thank you... Read more
Seller
10th Oct 2024 (14 weeks ago)
Around 10 viewings in 16 weeks.... Read more
Seller
17th Aug 2024 (21 weeks ago)
J Hancox
Joe was very professional, patient and informative. Thanks Joe!... Read more
26th Jul 2024 (25 weeks ago)
M Hoff
Joe was very polite and extremely professional. Great service.
Thank you... Read more
25th Jul 2024 (25 weeks ago)
We spoke to Joe today and he was very helpful with showing us around and answering any questions we have .... Read more
Buyer
25th Jul 2024 (25 weeks ago)
A Romanescu
Thank for the viewing Joe ,really nice and helpful. Explained everything clearly .... Read more
24th Jul 2024 (25 weeks ago)
E G
Thanks to Joe for a fab viewing, answered lots of questions & for being so polite and helpful. Even though the house we viewed wasn’t “the one” he definitely deserves recognition.... Read more
19th Jul 2024 (26 weeks ago)
M Ford
Thanks for your time Joe. Helpful chap. Time for decisions now. Thank you again mate.... Read more
19th Jul 2024 (26 weeks ago)
R N
Very helpful and informative. Joe was very patient with us when showing us around two houses! Thank you for your time Joe.. lovely lad. Credit to Oulsnam! :)... Read more
19th Jul 2024 (26 weeks ago)
L Cañizares
After a long search, we finally found our home! Ron conducted our viewings and he is great, very professional and warm, he made us feel very comfortable and welcome. Thank you!... Read more
Buyer
4th Jul 2024 (6 mo. ago)
C Owens
Thank you Natalie and Sam at Northfield office very professional and helpful on the sale of our property .fully recommended... Read more
Seller
28th Mar 2024 (9 mo. ago)
R Bailon-Bernal
I received an excellent service from Jessica. I was updated every step of the way which made the process very stress free.... Read more
11th Mar 2024 (10 mo. ago)
E Hunt
Jessica and the Northfield team were absolutely amazing in supporting our recent property purchase. As first time buyers she made the whole process really straightforward and simple, we would recommend her to anyone! Their service really went above and beyond.... Read more
Buyer
1st Feb 2024 (11 mo. ago)
M Conlon
I would highly recommend Oulsnam Estate Agents Northfield. I had to sell my Uncle's house as his POA, and they were so helpful at every stage of the process, especially Jessica. Jessica kept me updated on everything and any queries I had she dealt with them promptly. Oulsnam Estate Agents Northfield are a very dedicated, professional, and helpful team of estate agents and are definitely the best in their area of expertise.... Read more
Seller
18th Jan 2024 (11 mo. ago)
J Stewart
We bought and sold the same house with Oulsnam and both times they were a pleasure to work with. Honest, reliable and great communication. Special mention to Alison and Natalie for their amazing help through the process!... Read more
Seller
4th Jan 2024 (1 year ago)
L Jenkins
It has been a long process and we have sometimes needed you, but we have been so impressed with Oulsnam and everyone in the team that we have dealt with – Sam, Jacqui (mortgage advisor), Ian, Jessica, Katie etc. You deserve your outstanding reputation. Everyone is thoroughly professional, efficient and knowledgeable, but also extremely warm, kind and empathetic too. That, I think, is quite special. I would recommend Oulsnam as the best estate agent I have dealt with in the area. Thank you so much!... Read more
12th Dec 2023 (1 year ago)
C Watson
I have used Oulsnam Estate Agent in Northfield for purchasing a new property and selling a property. I found all the staff friendly, helpful and very professional. They have kept me up to date at all stages. Would highly recommend them for anyone wishing to buy or sell a property. This was a stressful time after loosing my husband and selling our Bungalow to move to a lovely Warden Controlled gated complex. Very happy here. Thank you Ouslams, Carvil &Johnson and Together for making it possible ??????????????????... Read more
Seller
28th Nov 2023 (1 year ago)
I Tawfig
Great team, very cooperative and professional, Thanks Jessica and the team... Read more
10th Nov 2023 (1 year ago)
A Moreland
Great communication with us regarding viewings and offers - kept informed every step of the way. The property was well respected and secured. Very personable and professional.... Read more
3rd Nov 2023 (1 year ago)
R elledge
Great team. Particular mention and thanks to Natalie Richards for my recent sale.... Read more
Seller
3rd Nov 2023 (1 year ago)
S Butler
Great service from the team, especially Natalie who dealt with selling mom's house. Very professional at all times, keeping me updated with everything, thank you.... Read more
Seller
2nd Oct 2023 (1 year ago)
R Bint-Muhammad
The team at Oulsnam certainly deserve the outstanding reputation they have! They are professional and experts in their field.
The level of support provided by Ian, Alison and Dawn at every stage, made the process of buying and selling a house far less stressful.
I wish you all continued success.
Thank you.... Read more
Seller
29th Sep 2023 (1 year ago)
K Morton
Thanks to all the team for all your efforts selling 304 Longbridge lane, Mary is now settled into her lovely new home at Cofton Park Manor Care home... Read more
Seller
20th Sep 2023 (1 year ago)
J Hall
Sindi from Oulsnams estate agents has been an absolute star during our property search journey! Although we weren't able to finalise a purchase with her, she went above and beyond to assist us. Sindi's dedication and helpfulness have truly shone brightly. She not only facilitated our initial search but also provided us with a range of alternative options to perfectly suit our needs. Her knowledge, professionalism, and commitment to customer satisfaction are commendable. Thank you, Sindi, for your outstanding service and unwavering support! We highly recommend her and Oulsnams estate agents to anyone in need of real estate assistance.... Read more
19th Sep 2023 (1 year ago)
O Lloyd
Oulsnam were fantastic when we were buying our first house. Prompt responses and helped us with any questions/concerns we had! Jessica was brilliant, thank you so much!... Read more
Buyer
11th Aug 2023 (1 year ago)
S Hirst
Jessica and the team have been first class in facilitating all aspects of our house sale. From the initial valuation visit by Ian, which left us full of confidence, through to the eventual sale, everything was very professional and responsive. I would like to give a special mention to Jessica, who has guided us throughout the whole process and was always cheerful, tenacious with the solicitors, and supportive at all times, especially during the moments that were challenging! A big thank you to all of you, it was a sensitive sale and we feel we had the best estate agents in all respects.... Read more
Seller
21st Jul 2023 (1 year ago)
D price
This is a devious company say anything to get a sale caused me absolute heartache and ended up having to sell the property they sold me as the wrongly told me I could keep a dog there wouldn't ever recommend them... Read more
Seller
11th Jul 2023 (1 year ago)
K Fulford
Alison, Jessica and Natalie all collaborated in the sale of my house, making the process as easy and stress free as possible. I honestly couldn't of asked for a better team of people to take me through the process and again thank them immensely for their help and support.
I would not hesitate to use this team again and highly recommend them to others.... Read more
Seller
24th May 2023 (1 year ago)
R Salkeld
Jessica was excellent in helping me sell the property. She kept me constantly updated as to how the sale was going, and reminded me to do various things as they became due. I would definitely recommend her.... Read more
Seller
14th May 2023 (1 year ago)
J Mcquarrie
Natalie at Oulsnam Estate Agents is a Star and so is her colleague Rebecca. Their combined professionalism, dedication, and commitment have been quite refreshing. We had several challenges to overcome and with each challenge, they kept the rapport going and ironed out all the issues. In my eyes, they deserve an OBE from the about-to-be-crowned KCIII Coronation on 6th May. Both Natalie & Rebecca showed that you can achieve at times the impossible to make it possible by getting quick answers and results. The property viewed and purchased is now a work in progress and is being given the care it deserves to make it into a home. Thank you both for the success in making this dream a reality!... Read more
Buyer
2nd May 2023 (1 year ago)
L loo
I chose oulsnam from their star rating. They have been great as a company. As a executor for my late sister's estate .They put me at ease, Alison and Natalie have helped me. My sister house sold in no time .
Kept in contact by phone and emails, promptly. thank you to all the team for your hard work. Mrs. L Powell... Read more
Seller
21st Apr 2023 (1 year ago)
D Pycock
Our Move from Birmingham to the Basingstoke area was fraught with problems - the chain failed 4 times. Through all this Natalie at Oulsnam's was very patient and supportive. The staff at Oulsnam's where ready to offer advice on a range of issues and were quik to chase potential sales and the final process of the purchase of the house we had for sale with them.... Read more
Seller
5th Apr 2023 (1 year ago)
N Sheard
I have to visit oulsnam & other estate agents for my Job. Very nice in there.... Read more
4th Apr 2023 (1 year ago)
C Clark
Made a purchase through Oulsnam Northfield, everyone on the team was friendly, prompt in their replies to emails and very efficient at hurrying the process along when it had slowed down a bit.
Highly recommended.... Read more
Buyer
13th Jan 2023 (2 years ago)
M B
I had an exceptional experience with Oulsnam. Natalie supported me both with buying my property and then selling it a few years later. During the selling process Natalie, and Alison from the same office, kept in frequent communication with the buyer to encourage the sale to happen as soon as possible, and was able to fill in the gaps when I struggled to get information from solicitors (a massive help which sped up the sale time!) I also always has quick responses from them which was always appreciated during the stressful sale process. I really recommend.... Read more
Seller
7th Sep 2022 (2 years ago)
G Man
Apparently you have to have a mortgage in principle to be allowed to view a property. Astonishing in the current climate. I wouldn't sell my house with them under any circumstances... Read more
31st Aug 2022 (2 years ago)
A CHACKO
Great job. Especially Ann & Jessica for their hard work.... Read more
21st Aug 2022 (2 years ago)
M Ferrie
Jessica from Oulsnam Northfield was excellent from start to finish. Very polite professional She made sure everyone was informed and updated on every step of the transaction. Any questions Jessica is replying promptly with an informative response. Makes a possibly stressful moving experience as smooth as possible!... Read more
15th Aug 2022 (2 years ago)
P A
The guidance and support of estate agents at Northfield Oulsnam has been excellent throughout the purchase - starting with a friendly and informative online viewing, issuing the property documents and following up with the solicitors on both sides. The purchase completed as planned, well within the timeline. An extremely professional and supportive team, highly recommended!... Read more
14th Aug 2022 (2 years ago)
D Rourke
Brilliant service with Gary kendall but when he retired dropped off a cliff with service after , never again use them, shocking... Read more
14th Aug 2022 (2 years ago)
M Baker
A fantastic service from start to finish. Nothing was too much hassle for Alison and Natalie and both were always on hand to reassure and guide us through the process of buying our first home. I wouldn’t hesitate to recommend Oulsnam to friends and family.... Read more
8th Aug 2022 (2 years ago)
Y ge
The service from Oulsnam Northfield branch is excellent, highly professional throughout the process. Natalie Richards dealt with my case, she liaised actively with solicitors on both sides which made things moving forward smoothly. I would recommend them to anyone who want to buy or sell properties.... Read more
3rd Aug 2022 (2 years ago)
L Hughes
Brilliant service and very professional with the sale of our home. Gary and Jessica first came out to explain the process and provide the valuation and made everything easy. Ann has always been available at the end of the phone and keeping us informed along the way with the progress of the sale and doing everything
that she could to help, which we really appreciated. Would highly recommend. Thank you, from Lesley and Carl.... Read more
Seller
27th Jul 2022 (2 years ago)
R Chan
Thanks for the teams in Northfield, we finally catch up the deadline and have the property completion before the end of my rental contract. Big Thanks to Natalie & Jessica response and support during the whole period!... Read more
Buyer
23rd Jul 2022 (2 years ago)
R Cordina
Oulsnam were very professional all throughout, and handled both our (sellers) and the buyers' queries well. I would definitely recommend them.... Read more
Seller
22nd Jul 2022 (2 years ago)
G Yongtong
Ann was very professional and conscientious. Her involvement in the process made things much easier. She was able to communicate between all parties efficiently, including myself, vender, vender’s solicitor, my solicitor, and also financial advisor.
Without any previous buying experience, I even gave an offer much higher than the asking price. However, Ann gave her professional suggestions, and finally contributed to the success of this purchase.
I would highly recommend Ann’s services to who would like to buy or sell a property in the future. The best estate agent and staff I have come across Birmingham.... Read more
23rd Jun 2022 (2 years ago)
M Pagnam
Oulsnam's Northfield did a brilliant job selling our house. Helpful advice and good quick communication all made the process much easier. Would highly recommend them.... Read more
20th Jun 2022 (2 years ago)
K Wade
I have twice bought from the Oulsnam team in Northfield, once as a nervous first time buyer, and second time round in a slightly more complex but no less stressful situation. I've never once had a bad interaction with this team. Ann in particular has been an incredibly helpful and calming influence at various points and has worked wonders in holding the chain together and communicating with everyone. It's a shame that as a buyer you don't really get to choose your estate agent because I would recommend these guys every time.... Read more
20th Jun 2022 (2 years ago)
M Domingos
Oulsnam, specifically Alison, helped me sell my property in the Bourneville trust area. Initially I was a little nervous as my experience with other estate agents hasn’t been the best. Alison really took the time to listen to my needs and made the experience a smooth transition. Right from day one she always kept me in the loop, provided guidance and helped me get the sale over the line. I would for sure recommend Oulsnam to anyone in Birmingham looking to sell their property. Alison is a true gem at this branch and went above and beyond to make sure all needs were met.
Mike... Read more
Seller
7th Jun 2022 (2 years ago)
M Patterson
I cannot recommend Robert Oulsnam Northfield highly enough. I had used them previously for the purchase of a property and opted to sell with them. The sale was looked after by Jessica and became quite difficult, no fault of Oulsnam. Nevertheless Jessica handled the situation with the upmost patience and professionalism. I was regularly updated and felt confident throughout. Many thanks... Read more
Seller
13th May 2022 (2 years ago)
N Bellizia
We found Robert Oulsnam extremely professional in aspects of the conyancing process.
They made selling very easy and stress free from start to finish.... Read more
Seller
11th May 2022 (2 years ago)
D ozdemir
Amazing from start to Finish , it was all new to me in very stressful circumstances but they were so patient , kind and above all professional.
I dealt with Ann for the duration of the process and she was always informing me of any changes and updates , I really couldn’t thank her or the team enough .
Highly recommend thank you for making the experience a positive one and being so patient .
Debbie ????... Read more
9th May 2022 (2 years ago)
I Afreh-Mensah
Natalie R was very supportive throughout the purchase of our new home. She is very professional and responds to queries quickly. She was able to aid communication between both set of solicitors. Her involvement in the process made things much easier. I would recommend her services to my loved ones! Many thanks... Read more
Buyer
7th Apr 2022 (2 years ago)
A Hodgkiss
Oulsnam Northfield have provided an excellent service on the conveyancing of my fathers house. From start to finish communication has been brilliant. A special thank you to Jessica who has been my conveyancer. Jessica has delivered regular updates and has provided a professional and friendly point of contact. Would highly recommend Oulsnam Northfield.... Read more
Seller
6th Mar 2022 (2 years ago)
M Driel
Throughout the purchase of our new home, we were helped by Jessica who was amazing. Very responsive, on top of everything, and readily chased up solicitors on both sides. She also kept us informed throughout the process. Thanks again!... Read more
Buyer
1st Mar 2022 (2 years ago)
H Bown
Found Robert Oulsnam excellent. Kept us up to date throughout the purchase and any problems we had were dealt with very quickly. Would recommend them to others.... Read more
Buyer
27th Nov 2021 (3 years ago)
R Young
We recently bought a house from Robert Oulsnam estate agents in northfield. I was so impressed with their care and professionalism..they made sure we had a second viewing before making an offer. Showing they valued our well being not just the profit.. they responded really promptly to communication
and correctly quickly any issues. I highly recommend them... Read more
Buyer
22nd Nov 2021 (3 years ago)
G Walmsley
Just used Oulsnam, Northfield to sell our house. The service was excellent, particularly from Jessica who made sure we were kept informed at each stage of the process. Would highly recommend!... Read more
Seller
2nd Nov 2021 (3 years ago)
I had dealings with Gary, Dawn and Sally-Anne who were exceptional. Fantastic service and would definitely use them again! Always rang back when they said they would also which is really helpful and assuring 5 stars easily from me.... Read more
Buyer
27th Oct 2021 (3 years ago)
L Pittaway
Robert Oulsnam in Northfield sold our house within four days of putting it on the market. They were extremely professional, responsive, and kept us informed every step of the way. They also made it very easy to communicate with them. A very big thankyou to Gary and his team.... Read more
Seller
18th Sep 2021 (3 years ago)
J Jefferies
We received weekly updates relating to the sale of the house and Jessica McPherson, in particular, was quick to chase up the other parties when necessary. The sale was handled efficiently and professionally and any queries we had were answered promptly. The fee was reasonable for a house of this value. I am happy to recommend this branch of Robert Ouslnam to anyone selling a property in the Northfield area of Birmingham.... Read more
Seller
19th Aug 2021 (3 years ago)
J Ainge
Oulsnam Northfield office were the agents for the property I purchased last year and I was impressed with how pro-active and helpful they were so subsequently instructed them to act in the sale of our property. They conducted almost back-to-back viewings of our property over two days and collated and relayed to us all the various offers received. Once a sale was agreed, Gary kept us updated every week and was in constant contact with the buyer and their solicitors to ensure things progressed as quickly and smoothly as possible. I would highly recommend.... Read more
Seller
16th Aug 2021 (3 years ago)
C Gregory
Extremely helpful, professional & communicative - we dealt with Natalie & Alison and they both went to great lengths to ensure everything went as smoothly as possible. Their communication throughout was outstanding. Thank you Oulsnam Northfield for your exceptional service!... Read more
16th Aug 2021 (3 years ago)
I Hill
I used the Northfield Branch of Robert Oulsnam to sell my Mother's house after she entered a care home. I cannot praise the staff there highly enough. They kept me informed at all stages of the sale, got a really good price for the house and chased up the solicitors to make the sale as quick as possible.... Read more
Seller
5th Aug 2021 (3 years ago)
As per usual used them before excellent service through out... Read more
Seller
25th Jun 2021 (3 years ago)
M McDowell
Have used oulsnams on couple of occasions and they are so professional.. Gary I had dealings with over the years and he is very polite and not pushy at all . Why I have kept with oulsnams. During the sale of this house Jess was amazing, she kept me more informed and up to date then my solicitors did ! Top team Northfield branch highly recommend ????... Read more
Seller
17th Jun 2021 (3 years ago)
MartinRS
Our house sale was handled highly satisfactorily by Jessica of Oulsnam Northfield. A buyer was obtained within a week; queries and requests were handled speedily; there was useful liaison with the buyer; good assistance with the few problems which occurred. I would use Oulsnam again.... Read more
Seller
17th Jun 2021 (3 years ago)
M Morgan-Jones
We recommend Robert Oulsnam and Company who handled the sale of our property very efficiently and quickly. Gary from Northfield branch kept us up to date with weekly telephone calls and was always polite and informative. We also had calls from Angela from the Droitwich office in relation to our purchase in that area, which were much appreciated. We were lucky in that the same company was dealing with both houses!! Thank you for a great service ????... Read more
Seller
22nd May 2021 (3 years ago)
I Al-musawi
Very professional and helpful. Thank you to everyone in the branch that has helped us to buy our property. I would highly recommend Robert Oulsnam & Company Northfield.... Read more
Buyer
8th May 2021 (3 years ago)
Very good experience with them , especially with Gary very professional .... Read more
Seller
5th May 2021 (3 years ago)
C Whitehouse
Just amazing, there helped me so much, Mark was in touch constantly, I would nt have had any better service anywhere,, so Mark and the rest of the staff, you were all very polite, happy, and friendly , once again a big thank you... Read more
5th May 2021 (3 years ago)
T collins
First class service at all times. From valuation, marketing, concluding a sale to the complexities of conveyancing, the team at Oulsnam's really do help you through the journey. Their support was invaluable!... Read more
Seller
21st Mar 2021 (3 years ago)
B McLean
The service we received from the Northfield branch was excellent from start to finish. Cannot praise Gary highly enough, thoroughly professional, friendly and always ready to answer any questions, keeping us far more informed throughout than our solicitor. Would highly recommend.... Read more
7th Feb 2021 (3 years ago)
Z Willetts
The service I received when selling my property with Robert Oulsnman (Northfield office) was outstanding. At every stage their communication was prompt & clear, every effort was made to ensure my sale went as smoothly as possible, if I had any queries my calls were always answered quickly & extremely efficiently. I had a few issues with my buyers bank not releasing funds on the agreed completion date & Gary from the office was extremely helpful in trying to sort this by communicating between myself & my buyers, solicitors etc, he went above & beyond to resolve this issue. Everyone employed at the Northfield office was always very polite & helpful. I’d highly recommend Robert Oulsnman not only for their exemplary customer service but for their reasonable rates & very knowledgeable & helpful staff.... Read more
Seller
14th Jan 2021 (3 years ago)
S I
Professional Polite and well organised... Read more
22nd Jul 2020 (4 years ago)
J Francis
Highly professional service and always pleased to help no matter how daft our questions!... Read more
6th Jul 2020 (4 years ago)
T Fleming
We have used Robert Oulsnam a number of times over the years to both buy and sell. More recently the Northfield office dealt with the sale of my dads flat. My dad suffered an initial disappointment with a sale falling through on a sheltered housing flat he was buying, but successfully secured a sale with the Bournville office. Both offices worked wonderfully well together to make the process run smoothly. Gary and Ann were wonderful and very compassionate with my dad. Gary provided great customer care after service too to check on how we were as I was going through breast cancer at the time and my dad had a spell in hospital. Wouldn’t hesitate to use Oulsnam time and time again for their high standards of customer care.... Read more
Seller
18th Jun 2020 (4 years ago)
G Roberts
Trying to think of a negative but cannot. I originally went to a competitor on Harborne High St to sell my house in Weoley Hill, as I knew it would compare favourably with the value of properties there, but was shocked by the Agent I had engaged and returned to Oulsnam, from whom had bought the property some years previously. Competent and proactive - yes, but TRUST is a big thing, and they have been trustworthy from start to finish. Thank you.... Read more
Seller
26th Nov 2019 (5 years ago)
S Haynes
Selling property on the BVT can be more complex than in other areas . We needed to purchase the freehold before we could sell ,but Oulsnam suggested we market the house as freehold on completion so we could find a buyer as soon as possible.. I am not sure another Estate agent would have offered that option. Oulsnam and particularly Natalie were brilliant. The first viewing we had a credible offer for the house and Natalie patiently kept in touch with me, the solicitors and our buyers during a process that took ,longer than any of us thought due to delays in the process to purchase the freehold and then an issue with the buyers mortgage. However today we have completed the purchase. Other companies may offer flat fees but in my opinion you get what you pay for . I feel I have paid a reasonable price for the very good service I have had. I would not hesitate to use them again as either a buyer or a seller.... Read more
Seller
13th Nov 2019 (5 years ago)
T Allsop
The Northfield branch & Gary recently sold our mothers home, what turned out to be a much longer process due to issues with the buyers mortgage, Gary worked hard to conclude the sale as quickly and pain free as possible for us. We would have no issue recommending them.... Read more
Seller
6th Nov 2019 (5 years ago)
J Alebon
Excellent service from start to finish. Totally professional and commitment to customer service is exceptional . I would highly recommend this company.... Read more
25th Oct 2019 (5 years ago)
A Yoong
I would highly recommend this estate agent who helped me sell my house in Northfield in August 2019. The office staff were always courteous and professional, even when there was a hiccup just before the exchange of contracts was due. This company did a good job in getting me the sale in what was a challenging market; in particular, I am grateful to Natalie Richards and Alison Nock for their efforts.... Read more
Seller
13th Oct 2019 (5 years ago)
J Ellis
A superb letting and sales agent. Truly excellent to work with.... Read more
1st Jul 2019 (5 years ago)
R Grieveson
Dealt with sale of a property for me recently and were spot on. Very professional service.... Read more
Seller
10th Apr 2019 (5 years ago)
A Farrell
Thank you for the excellent service that you provided, in selling my late mothers house. Special thanks must go to Natalie Richards at the Northfield branch for her exceptional patience. Would fully recommend and use again.... Read more
Seller
23rd Mar 2019 (5 years ago)
S hall
First class service from start to finish, wanted to be kept informed of progress and have as little stress as possible, all this was achieved along with a quality marketing brochure.
Would certainly recommend.... Read more
16th Feb 2019 (5 years ago)
J Sharifzadeh
From start to finish the team were polite and friendly. They kept me informed and helped if I had any extra enquiries, getting information for me and giving advice. Excellent service I would like to thank all the staff at Northfield Robert Oulsnam.... Read more
24th Jan 2019 (5 years ago)
S Statham
Very helpful and professional from start to finish... Read more
17th Jan 2019 (5 years ago)
A Chatterley
We both bought and sold through Robert Oulsnam's Northfield branch. They were very professional, kept us up to date with the progress of both the sale and purchase and the staff were incredibly friendly.
Will definitely consider using them again in the future.... Read more
Seller
22nd Nov 2018 (6 years ago)
J Easton
Robert Oulsnam and Company's Northfield office handled the sale of my previous property for me, and throughout the process the staff dealt with all eventualities efficiently, professionally, and with good humour. I was delighted with the service that they provided, and I'd be more than happy to recommend the office to anyone in the area who is looking to move.... Read more
Seller
2nd Oct 2018 (6 years ago)
R Edmunds
I/We have used Robert Oulsnam & Co on more than one occasion now and always found them to be helpful, professional and courteous at all times-hence we have recommended them to other people that we know. On the last occasion (March 2018) Alison, Luke & Ian were most helpful from start to finish and sold our house at a good price with the charges incurred being most reasonable. they even helped us negotiating with the other agent (who were rude, useless & unprofessional) that we bought from to keep the sale going & keep things moving along smoothly. I'd recommend them to anyone that I know.... Read more
Seller
8th Jun 2018 (6 years ago)
S Djali
just purchased a property. I have to say I found Oulsnam in northfield a great professional service. they delt with all my enquires and handled everything perfect. I delt with luke. he was fantastic. nothing was too much trouble. all the staff here are great. very friendly. will defo return to them in the future. best estate agents around!... Read more
Buyer
23rd May 2018 (6 years ago)
D Gittins
From start to finish the service given by the Northfield branch was excellent. We were selling my parents property which was empty and as such needed an estate agent who could give a fully managed service, Oulsanams delivered. There friendly staff kept us informed, escorted viewings and executed the sale with little involvement from us and as we weren’t local was fantastic.
I would definitely recommended there service to friends and relations.... Read more
Seller
22nd Apr 2018 (6 years ago)
L Rogers
Natalie and the team provided great support throughout the purchase and sale processes. Highly recommended!... Read more
Seller
19th Apr 2018 (6 years ago)
A Grange
I would highly recommend the Northfield Office.
The services of an estate agent with extensive knowledge of the local area and other connected professionals should not be under-estimated by anyone considering selling their house.
Luke & Gary have provided an excellent, highly professional & effective service.
Their guidance & support throughout a particularly protracted sale & purchase has been invaluable. Many Thanks.... Read more
Seller
29th Mar 2018 (6 years ago)
A Loughran
Absolutely fantastic service from Alison and the rest of the team at Robert Oulsnam & Co in Northfield. They dealt with a difficult sale professionally and effectively, and ensured we were updated and reassured at every stage. Very reasonable fees too. Thanks so much.... Read more
Seller
19th Jan 2018 (6 years ago)
S Birmingham
PLEASE USE THIS COMPANY - EXCELLENT 10/10
We recently bought a house locally through Oulsnams (Sept. 2017) and cannot recommend the team highly enough. We were so impressed with their patience and the time they took to explain all of the processes for us. Our Estate Agent in comparison offered none of this attention or understanding, although we were happy with the sale of our property we found that Ouslnams were far more customer focused and professional (even though they weren't receiving our fee!!). If we had not sold our house the week that we did, we had already agreed to transfer our custom to Oulsnams. A special thanks to Gary and Ann who were most understanding and supportive in what can be a very stressful time. Many thanks. Sadie and Carolyn Cridland... Read more
Seller
21st Nov 2017 (7 years ago)
C Favero
We bought a house through Oulsnam in Northfield and I couldn't have been happier. Definitely very professional, knowledgeable and, most importantly, they really care about what's going on. I wouldn't hesitate to recommend this agency to anyone.... Read more
Buyer
9th Nov 2017 (7 years ago)
C Clack
From the immediate, friendly response, we were guided through the whole sale process and we were regularly updated with the progress of the sale.
Oulsnams expertise and knowledge of the area, market prices and buyers requirements resulted in a swift and uncomplicated sale.
'A very pleasant experience '.
Many thanks to Gary, Luke and the team at the Northfield branch.... Read more
Seller
2nd Nov 2017 (7 years ago)
A Saunders
When we first put our house on the market back in 2016 we had several Estate Agents come round to view the house and give us information on how much they felt it would be worth and also what they offered in way of a service and the costs involved. Robert Ouslnam were not the cheapest of the Agents we had visit, but from the off we were so impressed with the Sales Manager and his friendly, professional approach that although we knew it would cost more than the other Agents, he instilled in us a feeling of confidence. We had been in our house for 29 years and at our age this was going to be an upheaval and we knew this. Our boys tried to talk us into going for the cheaper option but we stuck to our guns and went with Oulsnam.
I have to say we are so glad we made that decision. The staff at the Northfield Office were an absolute Godsend to us during this difficult and stressful time. It unfortunately, due to unforeseen circumstances, took around 7 months to sell and purchase our new property but the Sales Manager at the Northfield Office kept in touch with us on a regular basis and towards the end he contacted a whole host of people weekly to try and speed things along. He really was our lifeline and we would 100% recommend Robert Oulsnam to anyone considering selling their property.... Read more
2nd Oct 2017 (7 years ago)
P Wells
I am very happy to recommend them. The staff were very helpful and kept me informed of the progress of my sale and purchase on a weekly basis.... Read more
30th Sep 2017 (7 years ago)
T Clarke
Great service. Fully reccomend.... Read more
24th Sep 2017 (7 years ago)
J Hickey
Amazing experience with Robert oulsnams in Northfield. Staff were excellent at keeping me informed and made me feel valued. Also so happy to receive viewings and an offer early. Highly recommended... Read more
19th Mar 2017 (7 years ago)
D B
We were delighted with the service we received. From the moment we made contact to discuss putting the house on the market through to final completion. The service we received was highly professional throughout the process. The advice we were given was sound, we were constantly updated with viewing feedback and then received regular progress updates on the conveyancing through to sale completion. Would highly recommend Robert Oulsam and Company.... Read more
2nd Mar 2017 (7 years ago)
G Bettison
A very professional service. Very good advice on getting the property ready to sell. We received very good feedback after viewings and once a buyer was found Gary was excellent at keeping the process moving along to completion.
We have used Oulsnam & Co previously to sell properties and would have no hesitation in recommending them to others.... Read more
2nd Nov 2016 (8 years ago)
J WARD
A very professional service from the outset, meeting Gary to discuss the sale of my late Mothers property was made simple & precise. The Office staff, Luke being my point of contact, reported regularly to discuss Post viewing feedback.
Gary continued to update me on a weekly basis until the transfer of monies was completed from the sale.
I would certainly recommend Robert Oulsnam for there local knowledge, integrity and overall personal attention to detail, many thanks.... Read more
28th Sep 2016 (8 years ago)
C Link
In October 1992 we bought our first property from Oulsnams - we were very pleased with how quickly & smoothly everything went through . By pure coincidence, when we come to purchase our 2nd property 23 years later, it was Oulsnams selling the property that we now call home - the service was just as good. Communication was great and every effort was taken to make the process as easy + quick as possible... Read more
3rd May 2016 (8 years ago)
J Bourne
The service provided by everyone at Oulsnam Northfield was excellent. Their local presence and knowledge was a vital factor in valuing our property realistically, undertaking accompanied viewings, and in finding potential buyers quickly. Particular mention must go to Luke and Gary who were always professional, courteous, proactive and generally very helpful. We received regular updates and advice, and they even managed to find someone to replace a fence panel that was damaged in high winds. We have no hesitation in recommending this office to other sellers.... Read more
29th Apr 2016 (8 years ago)
J Green
Everyone who helped with the sale of my property was very friendly and extremely helpful.
Special thanks to Emily and Gary who between them kept me informed from start to finish.
My faith in Estate Agents has been reinstated as I had a bad experience with a rival company 4 years ago.
I would recommend Oulsnams to my family and friends.... Read more
26th Mar 2016 (8 years ago)
N Clark
As a local property landlord I have dealt with many local estate agents over the years, and I would put Oulsnams at the top of the list in terms of professionalism and quality of service. I recently brought a property through the Northfield office and was particularly impressed by gary in handling the sales process, and in Jaqui, the mortgage broker who offers great mortgage deals with no fees, saving me hundreds of pounds on what I had previously paid morgage brokers. Would definitely recommend Oulsnams to anyone looking to sell their home.... Read more
1st Feb 2016 (8 years ago)
G Shahrour
We sold our old house and bought a new property using Robert Oulsnam and Company-Northfield Office. We were very impressed with their friendliness, efficiency in their advice and in their speed. Our sale and purchase processes went so smooth and worry free. Alison, Natalie, Gary, Emily, Luke, and others in the office were so helpful, informative, and professional. I highly recommend this estate agent in general and Northfield Office in particular to everyone.... Read more
19th Oct 2015 (9 years ago)
J Hallam
Oulsnam was very good - they sold our house in 2015. The cost was some £250 more than their competitors - we obtained three quotations - but their valuation of our house was some seven thousand pounds higher. It was necessary to offer a small discount on the house, but we were able to earn several thousand additional pounds by using their services.
Additionally, they stayed on top of the progress of the transaction, and helped push it to completion - which, due to the other parties to the transaction, was not hassle free for them. I genuinely believe another estate agent would not have been able to hold the deal together.
Thanks Emily!... Read more
25th Sep 2015 (9 years ago)