R Whitehouse
An excellent outfit - thorough, professional, comprehensive documentation - Sale personnel first rate... Read more
7th Nov 2024 (10 weeks ago)
P Andrews
Donetta, I just wanted to send something in writing to thank you and the whole team for your fantastic support in the sale of our property.
I’m so glad we picked you over Walker Waterer. Your support and services are far superior to theirs (having used them in the past).
You were all so friendly and helpful, followed up with us and our whole chain (agents and solicitors) proactively and regularly and often chased things down for us that really made a difference to our expense in selling.... Read more
Seller
23rd Oct 2024 (13 weeks ago)
G Downes
I purchased a property through these guys and they were incredible. If not for Donetta I am not convinced the chain would have stayed complete.
I'll definitely be using them again if and when we move on. Good job ladies, I'd recommend you to anyone I like!... Read more
Buyer
8th Oct 2024 (15 weeks ago)
C Russell
Molly, Donetta and the whole team have been absolutely amazing! Molly recommended a property to us, and it was perfect. Molly, Donetta and the whole team have been so friendly, and an absolute pleasure to work with. They kept us up to date the whole time - and we wouldn't want to go anywhere else if we purchased again in the future. We can say with our whole hearts that this team cares, and made the experience great. All the best, Charlotte & Jack (the Disney nerds!)... Read more
Buyer
27th Sep 2024 (16 weeks ago)
L Dawkins
Robinson Reade sold my house for me in Locks Heath. The whole team were outstanding & continually kept me up to date at all times.
They set up a "WhatsApp" group for my property which was a brilliant idea, as we were all able to use it at any time. It let me know of viewings (as well as receiving emails), instant feedback on a viewing, I could ask questions & I got instant replies - I thought it was amazing & so useful for me as the seller.
The tracking once I had sold was first class.
I truly can't fault this agent & I am extremely fussy!!!
Go no where else................You won't be disappointed!
Thank you to you all
Lyn x... Read more
Seller
3rd Aug 2024 (24 weeks ago)
G Roure
I would highly recommend Robinson Reade. Donetta kept me informed throughout the process of selling my property and in fact kept everyone in the whole chain informed - even those not buying or selling through them.... Read more
Seller
1st Aug 2024 (24 weeks ago)
K Essex
Many thanks to Donetta and Emma for organising the viewings and managing the sale/purchase of the property.
When the property became available they were able to accommodate me straight away.
They've been nothing less than absolutely amazing during the entire purchasing process. Any questions/concerns I had they immediately answered and helped with the whole first time buying process - To the point where most of the time they were calling me to make sure I'm up to date with everything that passes through them.
Couldn't recommend this company enough. Thanks!... Read more
Buyer
9th Jul 2024 (6 mo. ago)
K ENGLAND
Great initial visit and instruction arrangement with Molly. Informative, and not pushy, queries responded to promptly and helpful office team.... Read more
Seller
28th Jun 2024 (6 mo. ago)
D McNeish
We have both bought and sold with Robinson Reade and whole heartedly recommend them. They are very down to earth and straight forward which is a breath of fresh air compared to many other estate agents. They back up what they say with excellent sales progression. Start to finish they were excellent. Thank you very much Jane, Donetta, Emma and the rest of the team... Read more
Seller
19th May 2024 (8 mo. ago)
D Watts
Emma and the team at Robinson Reade Whiteley are excellent. They managed the letting of my apartment in a professional and friendly manner. Delighted with the service they provide. If you are a Landlord and have properties to let, I would highly recommend them.... Read more
Landlord
5th Apr 2024 (9 mo. ago)
Very Efficient Firm, Issues dealt with quickly.... Read more
Seller
8th Mar 2024 (10 mo. ago)
N Darke
Professional service great communication at all stages... Read more
4th Mar 2024 (10 mo. ago)
J Magan
We have been very satisfied with the letting management service at Robinson Reade. Emma MacGregor is a complete professional and we have great faith in her advice and judgment. Any queries receive a rapid response and we receive sound and experienced advice regarding works required. The routine administration is very efficient and we have been particularly impressed by the speed of response in the face of any emerging issues, keeping a fair balance between our interests and those of the tenants. We wouldn’t hesitate to recommend this service.... Read more
Landlord
1st Mar 2024 (10 mo. ago)
K Hibberd
Excellent communication at all stages of the process. A realistic price suggested for the sale which was achieved very quickly... Read more
Seller
17th Feb 2024 (11 mo. ago)
N Warner
Overall a good experience. I have corresponded mainly with Emma. Generally I was happy with how she kept me up to date on developments for my tenancy application as well as progressing the contracts and managing any IT glitches that arose in my case. I particularly appreciated the box of goodies for my move in day!
One item that could be improved for me was the referencing procedures Robinson Reade have in place. Many corporate employers don’t do signed employment references (just standard automated ones) and thus I didn’t “pass” the check here; adjustments should in my view be allowed for this. Additionally it was unsettling at the time to be informed that my reference didn’t meet requirements without providing any further context as to reasons why in the first instance.
Aside from that one issue I was satisfied with this estate agent and would be happy to correspond with them again on future tenancy matters.... Read more
Tenant
12th Feb 2024 (11 mo. ago)
A King
We've used Robinson Reade (more specifically Emma MacGregor) for a number of years now with several of our rental properties. I can't recommend Emma's service enough. She's super knowledgeable, responds quickly and gives you peace of mind that you're in very capable hands. A complete professional. Anytime we've had a vacant property, Emma has filled it quicker than expected and often with an increased rental income. Anything we need to complete is fully explained to us in terms we understand and we're grateful to have Emma as a contact making potentially stressful situations very easy. Thanks Emma!... Read more
Landlord
20th Dec 2023 (1 year ago)
L Pearson
DM for details.... Read more
12th Dec 2023 (1 year ago)
Very friendly and enthusiastic team. Saw that from day 1 and never changed our view from that. While all agents we looked at had good knowledge and professional approach, we felt RR most reflected us in their approach.... Read more
Seller
7th Dec 2023 (1 year ago)
P Barlow
Huge thanks to Emma in sales and Donetta who managed the sale. I can't recommend Robinson Reade highly enough. I viewed a lot of properties with other agents and they were next to useless. Turning up without keys, not having any of the information I needed. I'm not sure how you can sell a property without knowing basic details like parking and service charges. But Robinson Reade were a breath of fresh air, they actually called me immediately when a property I was interested in became available (I had contacted them only once and left my details with them months before). Emma was at the property for the viewing early to greet me, I had a lot of questions and she had ALL the answers. Prepared in every way. Thats how you sell a property. Once an offer had been accepted, Donetta arranged everything, sorted all of the paperwork, explained everything very clearly and made sure myself and the vendor knew exactly what was happening, and when. Communication and customer service were perfect. I never had to chase Robinson Reade to do anything, they were always on top of everything, from first contact to handing over the keys. If you have a property to sell - choose Robinson Reade. If you are looking to buy, you better hope the seller of your dream home chose Robinson Reade :)... Read more
Buyer
21st Nov 2023 (1 year ago)
P Parsons
We have known about Robinson Reade for a while now, and decided to use them to sell our property.
We loved the video of the property, created by Jane.
Every action done by RR has been done with a jovial and friendly attitude.
When a problem occurred further back in the chain, I visited the main branch to find Donetta actually on the phone, trying to chase up various people, to gain a resolution to the issue.
Nothing has been too much trouble for them!... Read more
Seller
6th Nov 2023 (1 year ago)
D Merrifield
Changed my original review as when I called and spoke to Doneta, she was MOST helpful and a delight to speak to and took down information to pass on to an agent. I received a call from Emma and then was shown a property by the Emma who deals with Lettings and she was very good. I was handed a brochure that had great information. I have found Robinson Reade to be very professional. I would recommend them.... Read more
30th Oct 2023 (1 year ago)
J Downes
We decided to try Robinson reade , As after going in to see them for advice they were totally honest with us , we have been trying to sell our house for a while with other agents and have been very disheartened. Although it’s not yet sold we feel we will now continue to get honesty .... Read more
Seller
29th Oct 2023 (1 year ago)
Rosie
Donetta and the rest of the team were so helpful and pleasant to deal with. Excellent timely communication. Thanks for everything!... Read more
16th Oct 2023 (1 year ago)
C Phillips
Very professional helpful service. Kept in touch every step of the way when letting our house out. Emma knew everything we needed and is very knowledgeable. Highly recommend Robinson Reade for any housing services.... Read more
Landlord
14th Oct 2023 (1 year ago)
D Stevens
Exceptional service from start to finish. All who dealt with my case were friendly, professional, and extremely helpful. Whenever I visited their branch there was a warm, friendly atmosphere. My initial contact was with Emma who was quick and professional in their communication, followed by Sharyn who showed me around the property and made me feel at ease and comfortable, offering all the information I asked for. As the process went on I was mainly in contact with Jane, and in particular, Donetta. Both of whom were extremely helpful and competent, and where my solicitor failed, Donetta stepped in to put my mind at rest and to offer all the information that was available, and to help me with a detailed, step by step walkthrough of stressful parts of the sale, accompanied by a brilliant sense of humour. I have dealt with many estate agents over the years, none of which come close to the level of service I received here. Thank you all very much... Read more
Buyer
23rd Sep 2023 (1 year ago)
S Redman
Choosing Robinson Reade to handle my property sale was one of my best decisions. From the very start of my journey, with advice from Jane, and with her expertise, she produced an excellent sales presentation. Throughout the whole process, each member of Jane’s team were fully supportive and caring. Even when I had queries about my onward move, I was able to find the answers from members of the friendly, welcoming office of Robinson Reade. Donetta kept me fully up to date at every stage, minimising the undeniable stress involved when selling and buying. I have absolutely no hesitation in recommending Robinson Reade to anyone contemplating a move and wish them continued success with their outstanding business.... Read more
Seller
21st Sep 2023 (1 year ago)
L Churcher
We found Robinson Reade's service absolutely excellent.... Read more
25th Aug 2023 (1 year ago)
S Scearce
Jane and her team are very friendly & professional. They gave a realistic valuation and provided an exellent listing.... Read more
Seller
15th Aug 2023 (1 year ago)
A Burrows
Everyone needs a Donetta! Without her we were losing the plot very fast but she guided us through happily with a vivacious laugh and very cheery telephone manner. We should also mention Sharyn, who answered our many phone calls when Donnetta was not available, also in a friendly and efficient manner. We did not use Robinson Reade to sell our house, which was a shame, but buying a house through them was just plain excellent. Donetta and the team at Robinson Reade have made what could have been a very stressful time a much more enjoyable experience by explaining each step in ways we could properly understand.... Read more
Buyer
8th Jul 2023 (1 year ago)
C Hedges
Communication really good. Donetta responded quickly to messages and was always super approachable! Donetta was happy to organise post purchase viewings to help with furnishing decisions and nothing was ever too much trouble. She mept us updated and helped us through the process.... Read more
7th Jun 2023 (1 year ago)
N Stevens
Robinson Reade have been absolutely amazing throughout the whole process of getting my partner and I into our first home together. From our first viewing with Phillipa, right through to completion with Donetta the service has been second to none. Donetta has pushed everything through for us in such a short space of time and we can't thank her enough!... Read more
Buyer
27th Feb 2023 (1 year ago)
A Runcie
Very professional letting service, provided a great list of qualified tenants, Handled all the contracts and moving in details - would high recomend the team at Robinson Reade.... Read more
Landlord
13th Feb 2023 (1 year ago)
? ??????????
State of art agency and state of art professionals.
Hard working people that helped me to find a place to rent and then they helped me out to buymy new home!
Absolute professionals and extremely supportive during the whole house buying process which is very stressful.
I am grateful to Robinson Reade for what they have done for me and my family.
I full recommend Robinson Reade.... Read more
Buyer
30th Jan 2023 (1 year ago)
S Owens
All of the staff at Robinson Reade, Emma MacGregor in particular, are friendly, professional and always willing to go the extra mile. I always feel comfortable and confident in their abilities and advice. Proof of this is in the fact that I have been working with them as my rental agents since 2009 and have built up a strong relationship with them in that time.... Read more
Landlord
12th Jan 2023 (2 years ago)
S Bennett
Excellent service, very helpful and very kind staff. Would recommend tham to anyone.... Read more
2nd Sep 2022 (2 years ago)
A Hyde
Although it took almost 10 months to complete our move Robinson Reade we’re brilliant throughout. Donetta, Sharon and Jane kept us informed of progress (ups and downs) all the way through. In all the houses we have sold and bought, these are the only estate agents that haven’t ticked me off; they definitely get my vote. Thankyou all for your perseverance.... Read more
Seller
27th Aug 2022 (2 years ago)
D Phillips
Great photo's, hope to get a buyer soon.... Read more
13th Jul 2022 (2 years ago)
B John
Robinson Reade were amazing from start to finish!!
They gave us confidence and demonstrated knowledge and professionalism, during our first meeting.
They prepared an excellent listing, including a video tour. But most importantly, they were there for us every step of the way, from viewings to completion!!
I can’t recommend them highly enough!!... Read more
2nd Jul 2022 (2 years ago)
M Wheaton
Great team - professional and proactive. As a buyer of a property, we didn't choose Robinson Reade, but were thankful to have them for every step, especially Donetta who skilfully marched the entire chain along!... Read more
Buyer
6th Jun 2022 (2 years ago)
J Pollock
Jane was helpful and knowledgeable from the outset. She acted quickly and in line with our wishes when putting the house on the market.
Sharyn and Phillippa were both excellent in arranging and carrying out viewings, providing feedback at the end of each of the 3 days.
Finally, it was great to have a knowledgeable progresser on the team in the form of Donetta .Everyone needs a Donetta in their lives! I cannot praise her highly enough, every call, email and update was done professionally , calmly and with a sense of humour. Nothing was too much trouble and she made the process so much easier.
I cannot rate Robinson Reade highly enough and would recommend them to anyone looking for a stress free move!... Read more
Seller
5th May 2022 (2 years ago)
K H
Very eager to help.... Read more
5th May 2022 (2 years ago)
N Snowdon
From start to finish the team showed commitment, professionalism and dedication. The valuation process was excellent. Once on the market I received regular updates, statistics etc. The team who showed my home to buyers were always courteous and respectful of my house. My house sold just after the New year and the whole process has been managed by one lady who has been amazing both on professional level and personal level. Made the whole sale less emotional for me.
I can’t thank Robinson Reade enough. Thanks to all.... Read more
Seller
21st Apr 2022 (2 years ago)
J Newman
From our first visit to Robinson Reade estate agents to exchange of contracts we have been kept informed of all stages involved in the purchase of our new home. They have gone the second mile helping with issues as they have arisen. We would highly recommend them .... Read more
Buyer
21st Mar 2022 (2 years ago)
J Homer
Helpful, friendly and professional agents. All members worked as a team to ensure the process went as smoothly and stress free as possible. We have no hesitation in highly recommending this agent, if you still like the personal and professional touch.... Read more
19th Feb 2022 (2 years ago)
N Smith
A professional company offering a 5 star service. Really felt the team worked so hard on our behalf to achieve the desired result. Nothing was ever to much trouble, they handled a sensitive situation with care. Would highly recommend and so glad we used Robinson Reade.... Read more
11th Feb 2022 (2 years ago)
P Benjamin
Excellent service ..First time I have used them Fabby service I cannot fault Donnetta what a professional lady. Everybody is so professional, and my sale and purchase were completed with me not having to sweat... Read more
Seller
8th Nov 2021 (3 years ago)
R L
Buying a house where Robinson Reade was the estate agent was a great experience from viewing to completion. Big thanks to the team involved in our purchase who did a great job keeping us informed when necessary and working with the conveyancer we went with.
Also, Donetta is an absolute credit and it was so nice having a friendly voice on the end of the phone.
Thank you Robinson Reade!... Read more
Buyer
27th Aug 2021 (3 years ago)
K Tomlinson
Jane and the team were absolutely fantastic helping us to move into our new home. We encountered several issues along the way due to our own incompetent solicitors, yet Robinson Reade were always there to help us through. Their communication is superb and they go above and beyond to make the stressful business of buying a house as pleasant as possible. The women in every department are thoughtful and really show that they care about and value their clients. I would not hesitate to recommend them to anyone!... Read more
Buyer
21st Aug 2021 (3 years ago)
P Holland
There aren’t words to express how above and beyond Robinson Reade went for us in the sale of our home. Not only did they sell the house quickly, to a cash buyer, at asking, but once the sale had happened they didn’t rest until completion. Robinson Reade have something I’ve never found elsewhere. A lovely lady called Donetta. Make no mistake, Donetta is lovely, but she also GETS. THE JOB. DONE. She doesn’t rest, working on both the sale, onward purchase and at times right up and down the chain to keep things moving, to keep you up to date, and to make sure the whole process is as stress free as possible. I’ve used Robinson Reade twice now, and though I have no intention of moving again, wouldn’t hesitate to use them again. Robinson Reade is great, Donetta is SPECTACULAR.
Thank you, Donetta, Jane, and the rest of the team.... Read more
Seller
19th Aug 2021 (3 years ago)
A Coates
I cannot recommend the ladies at Robinson a Reade enough! They supported me at every step of the process, finding another buyer within a day when my previous buyer pulled out…oh and at full asking price and a cash buyer to boot!
Sharyn and Donetta are professional and lovely people….thank you ladies, you held my hand when I needed it most!
Don’t bother with other agents in the area- RR are all you need. In a class of their own.... Read more
Seller
17th Aug 2021 (3 years ago)
C Birks
I can't rate Robinson Reade highly enough - if I could give 6 stars, I would!
From the moment we were shown around our vendors property by Sharyn, to exchange day with Donetta, they have been with us every step of the way.
Robinson Reade wern't infact our estate agents - we purchased our onward property from them. But the level of service they provided us despite us not being clients of theirs, was outstanding.
Sharyn is a fabulous estate agent - she is knowledgeable, approachable and communicative. If we do sell in the future, I will absolutely be using her services, and recommending her to others in the interim.
Then Donetta - an absolute superstar in the sales progresser world. Through the whole buying process, Donetta was in touch with us every step of the way. She truly went above and beyond for us to ensure we were kept informed and reassured when things wern't going to plan, as is always the case!
I would highly recommend using Robinson Reade for anyone purchasing or selling in the future.... Read more
Buyer
13th Aug 2021 (3 years ago)
S Shefferd
Thoroughly professional service, from the valuation to the completion, there was great communication from every member of the team.... Read more
11th Aug 2021 (3 years ago)
S McKay
Girl power! ???? Great service all the way from start to finish, very thorough and helpful, friendly team of ladies. Would definitely recommend using ????... Read more
11th Aug 2021 (3 years ago)
D Beazley
We are very happy with Robinson Reade and have had an excellent start to selling our family home. The time and effort put into building a good relationship, excellent photographs and videos has been outstanding. A great team approach and we are looking forward to selling our home with this local team.... Read more
Seller
6th Jul 2021 (3 years ago)
A Napier
I purchased a property through Robinson Reade and they were brilliant. A mention to Donetta who was fantastic - she was always on hand to answer any questions and kept me at ease, whilst updating me on all stages throughout the purchase. She definitely went above and beyond! A huge thank you, would highly recommend.... Read more
Buyer
5th Jul 2021 (3 years ago)
D Sims
We bought our new house through Robinson Reade and they have been fantastic.
We’ve kept up to date with any progress and they are happy to answer any questions we had.
Special mention to Donetta who managed to keep our cool and talk through any issues we had.
Would definitely recommend... Read more
Buyer
15th Jun 2021 (3 years ago)
J Woodard
Donetta Holland the sales manager went above and beyond to facilitate exchange and completion on our property purchase with a convoluted chain involving Scottish conveyancing laws. We would highly recommend Robinson Reade... Read more
Buyer
25th May 2021 (3 years ago)
C Hobbs
Very welcoming staff and easy to work with from a landlords perspective. Marketed and let my property very promptly.... Read more
Landlord
21st May 2021 (3 years ago)
S Dobson
Would use Robinson Reade again in a heartbeat. Professional friendly and very efficient. Love the fact that they are an all female company too.... Read more
9th Apr 2021 (3 years ago)
R Cutcliffe
Professional from start to finish and coped well with the incompetence of other agents, hesitancy of some solicitors and smokescreens of buyers in the chain to obtain a satisfactory outcome against all the odds. Recommended.... Read more
Seller
9th Apr 2021 (3 years ago)
D Fogg
Thank you ,thank you ,you have achieved the impossible , a special thanks to Robinson Reade and thank you for the smiles during a difficult purchase.
You should be proud of the team you have put together especially your resident Super Hero Donetta and her sidekick Sharyn.... Read more
Buyer
19th Mar 2021 (3 years ago)
D Bas
From the first phone call with Robinson Reade, I knew they were the agents for me. Great communication, not pushy, professional, highly knowledgable and run by females! The team greeted me with smiles (behind their masks) and couldn’t do enough to assist me. Within days, they have got my property ready to go on the market and I couldn’t be happier with the service I have received so far.... Read more
Seller
4th Mar 2021 (3 years ago)
C Cullen
Robinson Reade have just helped me buy a flat in the local area. They were very helpful throughout and quickly responded to any queries I had. Looking forward to getting the keys and moving in!... Read more
Buyer
8th Dec 2020 (4 years ago)
P Griffin
Moving home is an incredibly stressful time, and anything that can remove some of the stresses is a great thing! Robinson Reade is one of those stress removers. Right from the start, when we invited them into our home, while other agents came equipped with the hard sell, RR instantly made us feel at ease and made us feel like we could trust them with our sale.
In these strange times, RR were the only agent who we viewed with, in our opinion who took the pandemic seriously. Potential viewers were encouraged to watch video tours before visiting and those who did along with the accompanying agents always wore masks and protective shoe coverings. Handles and switches were always wiped down after being touched.
Finally, after an offer had been made, we were put in the hands of a dedicated sales progressor. This was a fantastic value add that I'd not experienced in the past. Knowing that there was someone always available on the end of the phone who was chasing all the way through the chain was invaluable in providing reassurance and allying fears, and keeping those stress levels down.
This review may sound gushing, but frankly given the complexities and emotions involved in the largest purchase most of us will ever make Robinson Reade should be held up as an example of how to do this properly.... Read more
Seller
6th Dec 2020 (4 years ago)
S Coombes
We chose Robinson Reade based on their competitive price and personal service. They looked after us from start to finish to make sure everything went as smoothly as possible in the sale of our home. They really do put the extra effort in to support you throughout, and have been on hand to help us with every query or problem that has arisen. Excellent customer service.... Read more
Seller
2nd Dec 2020 (4 years ago)
K Pullen
Back in 2015, Sharon, Claire and the team at Robinson Reade Ltd were our saviours. Due to unfortunate circumstances we found ourselves homeless during a house sale which went badly wrong, not arranged through Robinson Reade I hasten to add. We approached a number of agents to no avail, but the team at Robinson Reade were outstanding. They were totally sympathetic to our needs. They moved heaven and earth to secure us a rental at very short notice. A truly professional and quick response.
Here we are in 2020 and I have an issue with an energy supplier dating back to 2015. We contacted the team to see if they could provide details of the rental dating back to 2015. Within minutes a confirmatory email was sent to us to forward on to the energy supplier. This is absolutely amazing and we cannot thank this team enough. I fully recommend their services.... Read more
Tenant
29th Nov 2020 (4 years ago)
Really appreciate the time and professional advice given by this agencies staff regarding a probate valuation.... Read more
Seller
28th Nov 2020 (4 years ago)
H Smith
You would need to go a long long way to find another estate agency that gives this level of service, professionalism and attention to detail. Robinson Reade dealt with our sale in a way that exceeded our expectations, where at the heart of everything they do is the will to deliver gold standard service and be entirely client centred. They are a credit to their profession.... Read more
Seller
24th Nov 2020 (4 years ago)
C Foster
Jane & her team are extremely professional & are very friendly, I would highly recommend them to anyone requiring their services... Read more
16th Nov 2020 (4 years ago)
S Brook
Have had nothing but brilliant experiences with this estate agents!
A few years ago I rented a flat through them and they were brilliant. Really responsive with queries!
More recently, after my mum died, I was looking to put her house on the market. I initially chose to go with another local estate agents which was - to put it kindly - a total disaster. Robinson Reade took us under their wing at a difficult time and guided us through the process of putting the house on the market. The team worked quickly and the house was on the market within a couple of days with thoughtful and personal details. If I had a query at any point they were ready on the other end of the phone or responded to emails within a few hours! Ultimately, we have decided to move into the house ourselves and even then, Jane was so kind and supportive with our decision.
Couldn’t recommend more!!! If we sell/rent in the future we will definitely use this estate agents!... Read more
Seller
4th Nov 2020 (4 years ago)
I McGregor
My wife and I needed to sell our house in England while we were residing in New Zealand. The Robinson Reade team was fantastic in every way. Communication with us was first class and the whole process was handled very professionally on our behalf. We can't recommend this team highly enough and we are very grateful that we chose Robinson Reade Ltd to be our agents. It proved to be a very good choice.... Read more
Seller
28th Oct 2020 (4 years ago)
S Jones
It took just six days between booking a valuation of our property and the house going on the market. The marketing materials are of a very high standard. Every staff member I have spoken to has been professional and friendly and I feel I can ask questions and make suggestions freely. I feel that our house sale is in very capable hands.... Read more
Seller
28th Oct 2020 (4 years ago)
C Davies
The whole team at Robinson Reade have been amazing - they have made our house purchase run smoothly from start to finish, I can't recommned them enough!... Read more
Buyer
24th Jul 2020 (4 years ago)
T Wades
We recently sold our house through Robinson Reade and had a great experience from start to finish. Every member of the team we dealt with was very helpful, friendly and extremely professional, with special thanks to Donetta who held the sale together despite the COVID19 lockdown! Communication was maintained throughout the whole process and questions were always answered quickly. This was our seventh move and without doubt Robinson Reade are the best agents we have used. We can’t recommend them highly enough, thank you so much!!... Read more
Seller
2nd Jul 2020 (4 years ago)
W Pascoe
The entire team at Robinson Reade are fantastic and I am so pleased that I purchased my very first home through them. Nothing was too much trouble; their knowledge and expertise shone through from the very beginning. A lovely team with a family feel. If you are looking for top class customer service, honesty and professionalism, then I would highly recommend Robinson Reade!... Read more
Buyer
4th Jun 2020 (4 years ago)
S Hopgood
I cannot more highly rate Robinson Reade. The lovely ladies have been exemplary to this industry. I have dealt with a number of agents over my house sale and purchase journey, and no one has come close to Robinson Reade. Sharyn was my first point of contact, and she was just the most lovely person to speak to and view houses with - Sharyn, it was a pleasure! She managed to get us in to our perfect home before it even went on the market, and we could not be more thankful.
From the moment the offer was accepted, we have had outstanding contact from Donetta, who manages the journey from offer acceptance to exchange and through to completion. Donetta is by far the reason we stuck out a 7 month long journey to purchase our home. Her efforts went far above and beyond what you would expect of any agent, and she is a credit to the company and an example of what other agencies should be aiming for.
Most agencies do not give such a high level of post-offer aftercare, or even offer it full stop. For this reason, I recommend using Robinson Reade to both sell and purchase homes. You won't find a better agent in the local area.... Read more
Seller
22nd Apr 2020 (4 years ago)
T Martin
I met Jane Earley, the Director of Robinson Reade, through her work with Propertymark, the property industry regulator. I found her to be very knowledgeable, highly qualified and extremely efficient.
Highly recommended if you are looking to let or sell your property on the Strawberry Coast!... Read more
Landlord
4th Mar 2020 (4 years ago)
J Thomas
Worst experience looking for a property to rent through this agent. Extremely poor customer handling by agent MH, totally dishonest, unfriendly and disrespectful. They made it clear that their real customers are landlords alone. Glad we went with another professional team in the end which was a completely positive experience.... Read more
3rd Mar 2020 (4 years ago)
T Sainsbury
I purchased through Robinson Reads and couldn't of asked for more.
I was supported all the way through the process.Thanks to all at Robinson Reade you are fabulous.
Treena Sainsbury... Read more
Buyer
10th Feb 2020 (4 years ago)
J shah
Had an excellent experience while renting a house through Robinson Reade. They do everything by the book and there were absolutely no issues whatsoever while dealing with them.
Thank you all for your lovely service.
Best,
Jigish... Read more
Tenant
31st Jan 2020 (4 years ago)
R Wade
Excellent speedy service, friendly, professional and knowledgeable. Fair pricing structure and transparent T&C's. Highly recommended.... Read more
24th Jan 2020 (4 years ago)
M Kinge
Best experience with this company, I viewed a property with my daughter and the agent Megan hext MARLA was amazing she made me and my daughter feel instantly comfortable in her company and provided so much detail about the property. She answered all questions without hesitation and has helped me out with every aspect of the renting procedure. I think she is a great asset to this company and what makes it 5 star service.... Read more
Tenant
17th Jan 2020 (5 years ago)
S Lawrence
Jane and her staff could be relied upon at every stage in the selling process to be professional, courteous, competent and trustworthy. We felt we could fully trust them, and they took all the stress out of the process for us. From start to finish they looked after our interests as they would their own. We would thoroughly recommend them.... Read more
Seller
17th Jan 2020 (5 years ago)
S Ordel
Robinson Reade provides EXCELLENT professional service. They are quick to respond to needs and provide info required. We have dealt with Megan, Emma and Bryony when leasing a property and these ladies have been so helpful, friendly and efficient at all times. We highly recommend working with them. They are also ethical in everything they do.... Read more
Landlord
2nd Jan 2020 (5 years ago)
P Ruck
Excellent service from a friendly professional team. We look forward to using their expertise and local knowledge in the future. Many thanks for all that you have done.... Read more
28th Dec 2019 (5 years ago)
S Dickinson
Excellent, efficient, friendly, reliable.... Read more
28th Dec 2019 (5 years ago)
Nick
A brilliant service, particularly in achieving completion following difficulties with a longer chain than originally expected. Sales progression is a skill this estate agent excels in.... Read more
18th Dec 2019 (5 years ago)
C Parker
Our journey in 3 stages:-
1. INTELLIGENT MOVE: Read flyer from Robinson Reade and contact them.
2. STUPID MOVE: Not employ Robinson Reade to market house but select far inferior agent.
3. INTELLIGENT MOVE: Eventually employ services of Robinson Reade and sell house.
LESSON LEARNED: Use the Professionals.
An amazing team of people whose dedication to perform helped us achieve a sale, allowing us to embark on our new adventure.
RR deliver so much more than the details and the marketing. Their professionalism, attention to detail and motivation is first class, together with a caring & supportive attitude, personalized the whole procedure for us.
The energy from the office was always positive and upbeat, reflecting a team who are at the top of their game.... Read more
Seller
18th Dec 2019 (5 years ago)
Y Mills
I'm so pleased I decided to list my house with Robinson Reade and couldn't be happier with their outstanding service, which is highly professional yet very friendly and welcoming. Special thanks to Emma, Claire and Sharyn for always giving me feedback straight after viewings, plus weekly updates on the market generally, which is so helpful. I really feel in safe hands with these lovely ladies and highly recommend them.... Read more
Seller
18th Dec 2019 (5 years ago)
moving from West Sussex to Hampshire, I wanted an Estate Agent I could rely on. Robinson Reade at Park Gate put my mind at rest as soon as I walked in. Their Staff are knowledgeable, approachable, efficient & friendly. If you ring the Office, you don't get passed from person to person, like a bag of sweets! I thank Sharyn, Vanessa & the rest of Front of House Team, but a very special Thank You has to go to DONETTA Holland, who worked tirelessly to ensure my purchase was completed. Her knowledge & ability to communicate so effectively with solicitors, agents, buyers & sellers, makes her a STAR in my mind. Thank you all!... Read more
Buyer
16th Dec 2019 (5 years ago)
M Day
Robinson Reade are unlike other lettings agents. Friendly, professional, caring, efficient and have a great attention to detail.... Read more
Landlord
16th Dec 2019 (5 years ago)
M Daniells
I was a first time buyer. Robinson Reade were very helpful and patient with me and answered all my questions. I was very happy with the service and when I look to sell the property they will be the first estate agents to know about it. Thank you!... Read more
Buyer
16th Dec 2019 (5 years ago)
L Durdle
Excellent customer service and management of chain.... Read more
16th Dec 2019 (5 years ago)
K Day
Robinson Reade have been the best estate agents we have ever dealt with. Throughout our tenancy there was excellent communication and they were polite, helpful and professional. Highly recommended.... Read more
Tenant
16th Dec 2019 (5 years ago)
P Vause
Thank you to everyone at your office who made the selling process go extremely smoothly. I would certainly recommend you to anyone requiring an estate agent.... Read more
Seller
16th Dec 2019 (5 years ago)
S Wallace
Fabulous service and special thanks to Donetta who drove through completion of our property sale. Thank you ever so much. Also thank you for Jane and for her excellent listing - offer accepted in just 8 days!!... Read more
Seller
15th Dec 2019 (5 years ago)
K Upton
This is the second time I have used Robinson Reade in 5 years. They sold my house for me in just 2 weeks!! They truly are the best, most organised, professional and friendly estate agents I have ever experienced. If it's at all possible, they just keep on improving!! From start to finish they can not do enough for you. A special thank you to Claire who was even answering my late night emails above and beyond her duty. All the ladies in the office are able to help at any time and communication is fantastic. I am now dealing with the lovely Donetta, as my house is now in her hands until completion. I am kept updated at every point and have the new Mio app for extra updates and messages. I would highly recommend Robinson Reade to anyone who needs an honest and reliable estate agent!! Thank you everyone once again. Karen xx... Read more
Seller
3rd Oct 2019 (5 years ago)
J Liangovsky
My wife and I had recent viewing of certain property with (Robinson Reade Ltd) which we found to be too small for our needs. Even-tough we have not rent the property letting department was absolutely fantastic with services provided. We have been treated with nothing but respect and honesty. We are definitely going to use this branch in Park Gate again.
Yet again Thank you Megan and Bryony you have been absolutely amazing... Read more
18th Sep 2019 (5 years ago)
T Rowe
A lot of other estate agents could learn so much from this company! Not only are they friendly and professional but are also well organised and honest! Communication from them has been outstanding! I really cant recommend this company enough! A huge, special thank you to Donetta who has gone out of her way chasing everyone and anyone in the chain to get answers and things done on time. She has been incredible! Every estate agent needs a Donetta! Thank you guys so much!... Read more
15th Aug 2019 (5 years ago)
S Sharpe
Everything went smooth, we are renting a lovely place and Robinson Reade made it easy... Read more
Tenant
4th Aug 2019 (5 years ago)
C Kindleysides
Robinson Reade have been fantastic from the moment we had our first viewing. A special thank you to Sharyn who has seen us through several viewings and been very patient whilst we measure up space for a caravan! Also Claire who helped us on our last visit to Hampshire. It has been quite difficult house hunting in the area as we live over a 4 hour drive away but your team have been a great help and made everything run like clockwork. Would certainly use you again if needed and also recommend to friends and family.... Read more
25th Jun 2019 (5 years ago)
P Fabianowski
Fantastic, professional service from the first moment. This is Company You would like to dealing with at any time You moving to new place. Step by step - from arrange viewing to all necessary documents, very professional and high quality , polite, informative service . I would recommend Robinson Reade at anytime to anyone looking for moving to new dream home. After 14 years for me in UK and dealing with quite few Lettings Agencies in the past - You are definitely on top on my list. Thank You very much guys . Very well done.... Read more
Tenant
12th Jun 2019 (5 years ago)
David
Have just sold our house through Robinson Reade and had a great experience. The entire team were marvelous.
It has been a rather long journey for us after a deplorable experience with another Locks Heath estate agent, but when we popped-in to Robinson Reade and met Emma we regained some confidence. Since then, working with everyone there has been easy, very professional, and so friendly. Special thanks to Donetta, Sharyn, Anita, Megan, Vanessa and everyone else. Being so far away, we could not have done this without their help, very willing support, and superb communication.
Indeed, their service and support is second to none. Simply can’t imagine why anyone would use any other estate agent! We just wish we had come to them the first time around.... Read more
Seller
8th May 2019 (5 years ago)
Robinson Reade are nothing like what you expect from estate agents .. they were incredible from start to finish.
Always quick to respond to any query/problem.
The team made me feel at ease from the first time I made contact with them.
Moving house is always so stressful and Robinson Reade took all that stress away.
I can’t thank Megan and the team enough for everything, it makes such a different in the whole process when you know you have a great estate agent behind you making sure everything goes smooth.
I would highly recommend these guys !
Thanks again Robinson Reade.... Read more
Tenant
9th Apr 2019 (5 years ago)
A User
I was beyond impressed with Robinson Reade, not only did they book me in for a 6:30 viewing with Emma in the week, they are so friendly on the phone and in person. I viewed a house with them, very professional, showed us everything. I was running late to the viewing, Sharon was not annoyed and extremely welcoming which maked all the difference. Love this agent! I hope they can find us our first home as they are by far one of the best agents I have registered with. Emailed me with confirmation, reminders, new properties and if I was selling a house I would definitely use them!... Read more
6th Mar 2019 (5 years ago)
M Brown
Just started using Robinson and Reade but first impressions have been excellent. The team is very helpful, friendly and professional. Thank you for making the process so much easier for us.... Read more
1st Mar 2019 (5 years ago)
A Dowling
I can't say enough good things about Robinson Reade - from biscuits for my dog at the first visit (!) through to the seamless coordination until the transaction was completed, Robinson Reade were there throughout with their professional and personal service. They were the absolute opposite of what you dread in using agents. Highly recommended, thank you very much!... Read more
17th Dec 2018 (6 years ago)
N
Second to none service. Spot on evaluations to exceptionally friendly, approachable, professional and efficient sales and administration teams. Was always kept in the loop from start to finish. Could not be happier.
Thank you all.... Read more
Seller
27th Nov 2018 (6 years ago)
D Gray
Really helpful, friendly estate agent.... Read more
20th Aug 2018 (6 years ago)
D Smith
Robinson Reade staff are exceptional. Polite, efficient, timely, humorous and will go the extra mile to accommodate their customers. I have signed up for a second year tenancy in the same property and the process was all completed within two e-mails. Excellent. I would highly recommend this estate agent to any body and everybody. Well done!! Great job!!... Read more
Tenant
20th Feb 2018 (6 years ago)
S Bonds
Fees.. so many fees. Check in fees, check out fees. Fees if you get the property, fees if you don’t.... Read more
19th Feb 2018 (6 years ago)
J Wheatley
I have just used the services of Robinson Reade and was very impressed.
They are a very friendly and efficient team and it is a pleasure to recommend them.... Read more
31st Aug 2016 (8 years ago)
B Dachtler
Robinson Reade were wonderful, polite, courteous and always quick to respond to any issues that arose during the two years I was renting from them. The ethos of the agency is commendable and I was truly saddened when I left their property and went into an area which was outside their operation. The team members that I primarily dealt with (Emma Macgregor and Megan Williams) embodied the values of their company brilliantly and were always exceptional to deal with, and will still give me advice on renting matters whenever I ask. I would have no hesitation in dealing with Robinson Reade again and they remain the best Estate Agents I have ever dealt with. I would thoroughly recommend dealing with Robinson Reade over other estate agents if you have the opportunity. Thank you for the wonderful experience.... Read more
Tenant
10th Aug 2016 (8 years ago)
P Oleski
Superb service! The whole Robinson Read team is extremely professional and helpful, advice tailored to your needs. They always go an extra mile, something unheard of when you use other agencies. Highly recommended!!... Read more
14th Feb 2016 (8 years ago)
A S
I have just finished renting a property through Robinson Reade after 4 years. From start to finish it was trouble free, nothing was too much hassle. The application process was straight forward and checking out was a breeze, I wouldn't hesitate in recommending them to anyone!... Read more
Tenant
27th Jan 2016 (8 years ago)