K Suffield
Most helpful, friendly and efficient. Thank you!... Read more
15th Aug 2024 (26 weeks ago)
H Parkes
Holly is one of the best estate agents I've ever dealt with. Great communication and thank you for always keeping us in the loop.... Read more
17th Jul 2024 (6 mo. ago)
K Mccormack
Laura and the team at Mann were incredible from start to finish. We sold our property from the other side of the world and they made the process easy. We never felt worried to pick up the phone and ask questions and they always replied to emails the same day. They were aware of our time difference and always called at times that suited us. They were honest, straightforward and always friendly. We felt like their main priority at all times and I couldn’t recommend them enough.... Read more
Seller
29th Apr 2024 (9 mo. ago)
S Shotter
Fantastic service from Holly and the team!
They went above and beyond to help me secure a great home
Thank you Holly I will recommend you and everyone at MANN... Read more
Buyer
23rd Apr 2024 (9 mo. ago)
S Paul
I recently dealt with Alec at Mann Letting Locksheath. He found me a new tenant for an apartment that I own. It was a very slick and professional service and when I need more tenants I will be straight back to him.... Read more
Landlord
15th Apr 2024 (9 mo. ago)
G Jarman
Extremely responsive and professional throughout.... Read more
13th Apr 2024 (9 mo. ago)
A Dore
Great service from all the team particularly Alec who managed to remove all the stress when I was struggling to get a Gas certificate on time, happy to recommend and will definitely be using his services again... Read more
13th Apr 2024 (9 mo. ago)
J Little
Laura and the team worked really hard to secure the sale of my house and the purchase of our new one. They were all efficient, knowledgeable and supportive throughout the process and I can’t recommend them highly enough. Thank you guys, you’re amazing!... Read more
Seller
22nd Mar 2024 (10 mo. ago)
L Adby
Laura and her team managed to do a great job under some very trying conditions and we are very grateful for all their help, knowledge and experience. Plus they are lovely people which goes a very long way to smoothing the process.
Thankyou all for your help... Read more
20th Mar 2024 (10 mo. ago)
julianokilbride
Such an easy process, Holly helped me recently with renting and did a great job. I couldn’t recommend them highly enough.... Read more
Tenant
4th Feb 2024 (1 year ago)
Laura Chamberlain was excellent in all aspects. Communication was regular, informative and clear. Her level of professionalism was of an extremely high standard. I will definitely use her again, and recommend her to anyone looking to sell a home.... Read more
Seller
30th Jan 2024 (1 year ago)
J Harris
House sale successfully completed, with especial thanks to Mann Countrywide from Locks Heath. Mann having the approach and big organisation backup to succeed, high-quality publicity too. Laura with Lauren, Georgia and the team providing fantastic and highly positive support throughout.... Read more
Seller
9th Jan 2024 (1 year ago)
D Holloway
Just want to say a big thank you to Alec for all of his support over the past 3 years that i have used mann & co's letting services.
He was very professional at all times.... Read more
Landlord
8th Jan 2024 (1 year ago)
G T
I have recently sold my property through Mann and I really couldn’t recommend them enough, we decided to change estate agents early in the process based on reviews and we came across Mann and I am so glad that we did.
The team were efficient and effective with getting all of the details correctly published, and they would send over weekly updates on how things are going. Throughout the whole process the team have kept me updated and when we finally sold they were very on top of chasing, getting all the parties aligned and making sure that everyone had the right communication.
Overall the communication and service provided by the team in Mann has been fantastic, thank you all so so much for your hardwork xx... Read more
Seller
22nd Dec 2023 (1 year ago)
M Mannell
Popped in today 19/09 for a brochure of a property for sale, lovely lady Georgia helped me. Thankyou ????... Read more
20th Sep 2023 (1 year ago)
M keane
I cannot thank Laura and the team enough for assisting in my recent sale and purchase. From start to finish the process was smooth and stress-free, and I wouldn’t hesitate to use them again for any future moves. Thank you to Laura, Lauren and Georgia for all your help!... Read more
Seller
20th Sep 2023 (1 year ago)
J Stevens
Being new to the area I found the staff in Mann & Co Locks Heath very attentive and helpful , making our move as smooth as possible though the hiccups with our vendor were out of their control
No hesitation recommending them... Read more
19th Sep 2023 (1 year ago)
L Kitcher
After looking around for help in selling my property, I went to Locksheath Mann & Co who were very professional in every way, really held my hand and guided me in the process, throughout. Couldn't fault thank you for making a stressful time in my life, much easier.... Read more
Seller
19th Sep 2023 (1 year ago)
J Wheeler-Osman
What a great company to deal with, spoke to a lovely lady called Lauren, couldn't do enough for me, making the whole process pain free, will definately use them again... Read more
19th Sep 2023 (1 year ago)
E Crowley
Mann were friendly and professional from the get go. From the first call through to book the valuation to the completion of our sale.
They remained informative, offered advice and assisted with any query we had.
Amazing service all round and would highly recommend... Read more
Seller
19th Sep 2023 (1 year ago)
C .x
Recently had a house viewing for it to be priced up. The person that came out to visit was great and the costumer service was lovely, highly recommend using these... Read more
19th Sep 2023 (1 year ago)
A islam
"My interaction with this real estate firm was less than positive. The Lady who was assigned to me throughout the procedure appeared indifferent and uninterested. I frequently felt as though I was kept in the dark about crucial updates due to inadequate communication. The property listings offered additionally did not suit my choices, which made the search difficult. It was clear that the lady was more concerned with finding out how much I was ready to spend than with locating a home that actually suited my needs. This tactic left me feeling pushed around and uneasy, which made me even more disappointed. I had a bad overall experience with this business, and I would be hesitant to hire them again.... Read more
17th Sep 2023 (1 year ago)
S Cox
We would highly recommend Mann Locks Heath for selling/buying a home. We had such an amazing and smooth experience when selling our home. All the staff we had contact with were incredibly helpful and friendly and they really went above and beyond. Thank you so much for everything!!... Read more
Seller
13th Sep 2023 (1 year ago)
D White
I was worried about being a first time seller and then buyer, but quickly realised I’d made the right decision with Mann. I felt supported through the whole process, the team were professional and prompt in responding to questions. I felt they genuinely looked after my interests and made every effort to help me with my property search- nothing was too much trouble. Thank you again!... Read more
Seller
12th Sep 2023 (1 year ago)
C Randall
Cannot fault the help and assistance of the employees. So helpful, supportive and delivered against expectations even when things were out of their control!... Read more
11th Sep 2023 (1 year ago)
N Kniebe
An amazing experience listing my property with this branch. The estate agents here are very helpful and knowledgable on the local area which made my decision to use Mann a very easy one! Would highly recommend to anyone in the local area looking to sell their property.... Read more
Seller
11th Sep 2023 (1 year ago)
C Tofield
Really smooth experience purchasing my first home with this company, such a professional friendly team that helped me every step of the way - thank you so much and I highly recommend.... Read more
Buyer
11th Sep 2023 (1 year ago)
R Forever

recently had the unfortunate experience of dealing with Mann Sales and Letting Agents, and I must say it was nothing short of a nightmare. I feel compelled to share my terrible experience so that others can avoid the same ordeal.
From the very beginning, presented themselves as a professional and reliable agency. However, it quickly became apparent that this was far from the truth. One of the most significant issues was the blatant dishonesty I encountered throughout my interaction with them.
Communication with Mann Sales and Letting Agents was also a nightmare. They were often unresponsive and seemed disinterested in resolving any of my concerns. It was clear that they had no intention of actually helping me.
I hope that sharing my experience will prevent others from falling into the same trap I did. Choosing a trustworthy agency is crucial, and unfortunately, Mann Sales and Letting Agents falls far short of that standard. STAY AWAY FROM THIS COMPANY AT ALL COSTS, FULL OF LIARS AND DECEIVERS!... Read more
8th Sep 2023 (1 year ago)
M Roshed
My experience with this real estate company left much to be desired. The agent assigned to me seemed uninterested and unresponsive throughout the process. Communication was lacking, leaving me in the dark about important updates. Moreover, the property listings provided didn't align with my preferences, making the search frustrating. It felt like the agent was more interested in my budget than finding a property that truly suited my needs, which was pushy and uncomfortable. In summary, my experience with this company was disappointing, and I would be cautious about using their services again.... Read more
8th Sep 2023 (1 year ago)
S roshid
"I had a less than satisfactory experience with this real estate company. The Lady assigned to me seemed disinterested and unresponsive throughout the entire process. Communication was poor, and I often felt like I was left in the dark about important updates. Additionally, the property listings provided did not align with my preferences, making the search frustrating. It was evident that the lady was primarily interested in seeing how much I was willing to pay, rather than finding a property that truly met my needs. This approach felt pushy and uncomfortable, further adding to my disappointment. Overall, my experience with this company was disappointing, and I would hesitate to use their services again."
Edit (my reply):
Sorry I don't wanna deal with the racist lady and this racist company who lets her keep her job. To top it off I get an automated/templated response. Regards S.... Read more
8th Sep 2023 (1 year ago)
S Roshid
I had an unsatisfactory experience with this real estate firm. The agent assigned to me appeared disinterested and unresponsive throughout the entire process. Communication was subpar, and I often felt uninformed about important updates. Additionally, the property listings provided didn't match my preferences, leading to a frustrating search. It was clear that the agent was primarily focused on my budget rather than finding a property that truly suited my needs, which felt pushy and uncomfortable. Overall, my experience with this company was disappointing, and I would think twice about using their services again.... Read more
8th Sep 2023 (1 year ago)
J rubens

It's abundantly clear that they blatantly lied and exhibited complete disregard for me from the very beginning. When I called to arrange a viewing and they promised to send an email, they failed to follow through, which raises suspicions that this negligence could be linked to my ethnic name. Perhaps due to my name, they thought I was uneducated and didn't know any better (I have two degrees in structural engineering). Moreover, the lady on the phone seemed remarkably eager to cut the conversation short, almost as if she couldn't wait to evade her responsibilities. To exacerbate matters, she also tried to assess how much more I might be willing to pay, showing such poor behaviour and a concerning lack of fairness in the process.
As a structural engineer who has previously worked alongside a property business, I am well-acquainted with industry standards and expectations. This level of unprofessionalism is deeply disappointing and falls far short of the professionalism I would expect from any reputable organisation.
Considering these circumstances, it may be worth considering calling them out on social media to shed light on this unprofessional behaviour and hopefully prompt some accountability.
Finally, if there was an option to select 0 ratings I would opt for it, abysmal service.... Read more
8th Sep 2023 (1 year ago)
G brown
Lauren Conway is a credit to the company she has shown me around a few houses. She was extremely professional and polite and knew all the details about each of the properties. I look forward to future business with her.... Read more
10th Jul 2023 (1 year ago)
cannot recommend - says it all really... Read more
Landlord
12th Jun 2023 (1 year ago)
R Leake
Friendly..professional service not pushy .listened to what I wanted and acted upon it...... Read more
19th May 2023 (1 year ago)
C Thompson
These guys have been so lovely helping me get a place that I really wanted. They were really patient and kind, and made what is usually a stressful process far smoother. A special shout out to the lovely Saxon!
Highly recommended.... Read more
Tenant
12th Apr 2023 (1 year ago)
J Tully
Such an amazing and smooth experience dealing with Saxon and Alec at Mann Country Wide. They are both so helpful and friendly - nothing is too much trouble. Renting our house was all done online, nothing like I’ve experienced before. We love our new home so thank you both!... Read more
Tenant
6th Mar 2023 (1 year ago)
Alec and Saxon were truly exceptional, helpful as always , highly recommend and will be using the letting team again.... Read more
Landlord
3rd Feb 2023 (2 years ago)
I recently sold my property with Mann estate agents in Locksheath and would definitely recommend them to anyone! My sale was handled very professionally and promptly by the team, and I was kept up to date any progress. I had never sold a property before so was absolutely clueless on how any of the process' worked, but the team were incredibly helpful, took me through the process step by step, and were on hand for any questions I had. On top of this, it's also great value for money. I used the solicitor associated with Mann estate agents, which meant there were no additional costs to consider, and it made the whole process much smoother. I particularly want to thank Laura Chamberlain and Olivia Bowden for being incredibly efficient and pro-active when handling the sale, and just providing all round great customer service!... Read more
Seller
27th Nov 2022 (2 years ago)
C Sherwood
Great service from Alec & Saxon, rental pricing was spot on and very efficient. Thank you... Read more
Landlord
19th Oct 2022 (2 years ago)
J Weight
Manns in Locks Heath found my current tenant some years ago and I do the property management myself. I have, however, twice recently gone to Alec for help and he has been brilliant. The service is fantastic. Thank you!... Read more
Landlord
6th Oct 2022 (2 years ago)
K Austin
Nice friendly staff, very helpful. Would recommend ????... Read more
30th Sep 2022 (2 years ago)
T Noss
Saxon and Alec were a great help. Thank you so much for everything... Read more
28th Sep 2022 (2 years ago)
R Furuya
Excellent service. I received a 'New Tenant Gift Box' with full of bits and pieces and vouchers when I received the key, which was surprise!... Read more
Tenant
30th Aug 2022 (2 years ago)
R taheem
I have just a had a property let by Manns Locks Heath and I will be instructing them to Let two more units I have becoming vacant next month.
Alec and his team have done a great job for me finding a tenant within a week of me instructing them.
The tenant moved in yesterday.
I found the team to be very thorough and professional and the service exceded my expectations.
I would definitely recommend the letting team and like I said I am using them again soon in the future.
A big thank you to Alec and Saxon and I look forward to working with you again very soon.... Read more
Landlord
30th Aug 2022 (2 years ago)
S Mallinson
A truly outstanding service received from Mann Sales at Locks Heath. Laura and her team are exceptionally efficient, proactive and thorough in their work and have been throughout the whole process. I wouldn't hesitate to recommend their services to anyone regardless of budget, or property size.... Read more
Seller
25th Aug 2022 (2 years ago)
R Cradock
Big shoutout for Alex Cogan, simple friendly follow up with me resulted in offering some really great advice and have increased monthly rent for our property by £115.
Friendly, well spoken and honest help. Hard to come by nowadays knowing considering he didn't benefit at all from offering the advice.
Great employee, which means Mann must be doing something right if they hire the right people!... Read more
Landlord
25th Aug 2022 (2 years ago)
A Church
Great service from start to finish. Would highly recommend the lettings team to all landlords.... Read more
Landlord
15th Aug 2022 (2 years ago)
B Carpenter
First time buying a house, and completing next week! It’s been an experience for sure! But without a doubt Laura has been an absolute trooper throughout! She is so polite, friendly, attentive, professional, whenever I have an issue she is quick to resolve it! And most of all she’s been a hero with dealing with my mood swings throughout the process! Could have asked for a better estate agent to go through! So grateful for all she has done for us! Thank you Laura!! You’ve been the best ??... Read more
12th Aug 2022 (2 years ago)
S Mundzhaliev
Verry good and professional service.Thanks to Alec and the whole team.They manage to move us in our new home just for a week.
Many Thanks.... Read more
4th Aug 2022 (2 years ago)
H Mitchell
Really lovely experience renting with Mann, we have had excellent communication with Saxon and Alec, who were really helpful throughout the whole process, making it as smooth as possible!... Read more
30th Jul 2022 (2 years ago)
J Smithers
Just completed moving house through Mann. Really pleased with the service we received and the support we had with some challenging circumstances. Would definitely recommend.... Read more
24th Jul 2022 (2 years ago)
S Hughes
We used Mann Estate Agents for the sale of our property. I can honestly say dealing with Laura and Olivia was a pleasure. I would recommend them to anyone thinking of using a local estate agent.... Read more
28th Jun 2022 (2 years ago)
V Lovelock
The Lettings team at Mann have been an absolute pleasure to deal with. They have kept us up to date with our application, been incredibly polite and informative, but they have also made the whole process fun. Such a lovely group of people. I am very pleased that they are managing the house that we have rented as I know that we will be well looked after.... Read more
13th Jun 2022 (2 years ago)
E Brown
When looking to sell our flat we met with a few agents to gauge their approach and professionalism. Laura won this tender process hands down; polite, professional, knowledgeable and clearly having vast experience to call upon. Our instincts were rewarded when the property went under on the market quite literally a few days later and was under offer within 2-weeks. Impressive, but not necessarily surprising given Laura's approach, efficiency and strong communication skills. Thank-you!... Read more
Seller
31st May 2022 (2 years ago)
D Stip
I’m a private, multi property landlord. These guys looked more viewings than the other agent I instructed, and i’m happy with the quality of prospective tenants that were shown around.
Instructed on the Friday, tenancy agreed on the Monday! Above all, communication has been excellent, and I have an agent that can WhatsApp you rather than phone you every five minutes is much easier to deal with on a busy day.... Read more
Landlord
30th May 2022 (2 years ago)
D Hazell
Used a number of times for their tenant find service, extremely friendly and helpful through out. Nothing was to much for Alec and the team. Highly recommend*****... Read more
Landlord
28th May 2022 (2 years ago)
V Radestock
I requested details of the property I currently rent out from Alfie Colmer at Mann & Co, Locks Heath. This was quite a detailed form required by my solicitors. I explained the urgency to Alfie and he had completed the form and sent relevant attachments within a couple of hours - brilliant service!... Read more
Landlord
19th May 2022 (2 years ago)
R P
Really kind and helpful when I had questions about my contacts or problems with my landlord.... Read more
Tenant
4th Apr 2022 (2 years ago)
A Longden
Alec & Alfie offered a great Service. Highly recommended.... Read more
7th Feb 2022 (3 years ago)
L Stevens
Always great customer service from Alec and Alfie on the Lettings team! 100% would recommend them as your agent!!... Read more
Landlord
2nd Feb 2022 (3 years ago)
B J
Great experience working with all the team at Mann and Co Locks Heath. Helped through many questions and sold our property extremely quickly for the price we were looking for.... Read more
Seller
25th Jan 2022 (3 years ago)
S Cockman
All staff I had contact with were very helpful and kept me informed and up to date. Thank you... Read more
17th Dec 2021 (3 years ago)
C Collingwood
My husband and I have recently rented an apartment through Mann Lettings and have mostly dealt with Jenna. Our situation was far from the norm, as we needed to rent somewhere whilst still abroad to be able to come back to. Jenna went above and beyond to help accommodate us and secured us a great flat in a very short time frame. If you are looking for a professional and caring negotiator look no further than Jenna!... Read more
Tenant
9th Dec 2021 (3 years ago)
D Miles
I used mann and co for selling my mums flat. If I ever contacted them they would get back to me quickly answering any queries I had.... Read more
Seller
3rd Dec 2021 (3 years ago)
A muho
Amazing experience from them bought my first home, Olivia one of the sales negotiators was absolutely brilliant went beyond what she had to do always kept me updated and gave all information that was required always found solutions to help me out as much as possible would definitely recommend this place for anyone looking for a a place to buy because it was made as easy as possible with their help and for that I wanted to let them know as well many thanks ????... Read more
Buyer
2nd Nov 2021 (3 years ago)
T Reviewer
A brilliant with an experienced team on both sales and lettings. I let my property for quiet some time and have now decided to sell my property lee and Olivia have been friendly and approachable and I will recommend them to friends and family... Read more
Seller
21st Oct 2021 (3 years ago)
A Monger
I was in need of a small rental property very quickly. I called into the office to talk to Jenna and as luck would have it she had a property that she thought would work. She contacted the Landlord and between them they arranged for me and my little dog to move very quickly. Thank you so much and also to her colleagues who helped when she was on Annual Leave. I am now in and beginning to settle - so thank you very much for all of your help in a very stressful time.... Read more
Tenant
21st Oct 2021 (3 years ago)
S Moan
I have been recently in the process of moving and have mainly been dealing with Jenna. I have found her through the whole process to be extremely friendly and professional as well as providing great guidance and support throughout the whole process which has made a usually very stressful process a streamlined and enjoyable one. Would definitely recommend any local people looking to move to use this branch. Thank you again for all your help.
Steve M... Read more
19th Oct 2021 (3 years ago)
S Akehurst
Jenna and the team were extremley helpful and supportive . Helping me find a property to rent and arranging viewings . I would highly recomend them ,... Read more
Tenant
13th Oct 2021 (3 years ago)
N Rowe
Considering they were our sellers estate agents they were more than helpful especially Olivia who kept us updated throughout and chased the process as much as she could, and we can’t thank her enough for that. Great service and would fully recommend ????????... Read more
Buyer
12th Oct 2021 (3 years ago)
J Indge
The whole team have been so helpful as for Lee he has been such a great help and so professional with the whole process
Regarding this feedback I would not recommend this firm to anyone as they leave you without a shower for over 2months and then when you leave make lies about the state of the property saying it is dirty when having a professional cleaning service clean it from top to bottom
So if you want a company that rips you off then go here... Read more
Tenant
5th Oct 2021 (3 years ago)
A C
Lee was very professional, highly knowledgeable of the market and friendly.
Should I make the decision to sell or rent out, I would definitely consider using Mann and Co.... Read more
3rd Sep 2021 (3 years ago)
S Couzens
Olivia was amazing through out our purchase - Smooth process and happy with the outcome. Recommended 100%... Read more
Buyer
10th Aug 2021 (3 years ago)
M Baker
My partner and I recently brought through Manns , as a FTB buyer we had loads of question and Olivia Bowden was amazing at answering them!! She put our mind at rest and kept us updated through the whole process! Lovely girl and will be recommending my friends to Olivia.... Read more
Buyer
16th Jul 2021 (3 years ago)
O Carrington
Our first time selling a property and would recommend Mann. Special thanks to Olivia who was always on the other end of the phone, kept us informed throughout the many problems with our chain (Mann not at fault!) and worked so hard to make sure everything went through.... Read more
Seller
7th Jul 2021 (3 years ago)
L Johnson

Yesterday I completed on my house sale and felt compelled to leave a review about the excellent service I have received from Mann in Locks Heath.
Right from the initial meeting and creation of my house sale listing (including high quality photography and a great write-up) Mann have been absolutely excellent.
Unfortunately my first two sales fell through due to the Buyers (no fault of Mann), but each time my property was promptly relisted and sold.
My property was a flat-roofed house of pre-fab' construction, so Mann vetted any potential Buyers to make sure that they were aware and to assure that they had a Mortgage provider in place who would lend on that type of house (to avoid wasting time).
Thankfully it was third time lucky and Olivia was assigned to guide my sale through. I honestly can't sing her praises enough. Proactive, personable, professional and helpful at every stage, she was intrinsic in getting my sale sorted and through during a time of unprecedented demand (a combination of COVID and the Stamp Duty Holiday). She always obtained answers to my questions promptly and updated me accurately and clearly. I would whole-heartedly recommend the team and services at Mann Locks Heath.
On a separate note, I would fully warn against using their recommended Conveyancers (Countrywide Conveyancing Services).
Use a recommended (or highly rated) local Solicitor that you can contact directly.
Countrywide Conveyancing Services were no good at all, but thankfully the Mann Team (Olivia in particular) were there to help and effectively plug the gaps!... Read more
Seller
23rd Jun 2021 (3 years ago)
C Rumford
Were really helpful and reliable. Great service and would definitely recommend.... Read more
17th Jun 2021 (3 years ago)
A Rumford
Highly recommend the services of Olivia and Jamie at Mann Estate Agents. They kept me well informed at each stage of the sale process and were professional yet approachable each time. Very proactive too.... Read more
Seller
11th Jun 2021 (3 years ago)
C Head
Brilliant experience with Mann. Worked closely with Laura and Olivia who kept me updated during the whole process of selling our house. Knowing they were only a phone call away to answer any questions I had was very reassuring. Would definitely recommend them and if we did ever decide to move again, we know who to contact.... Read more
Seller
26th May 2021 (3 years ago)
S Filmore
We are buying through this company and they have been amazing from day one. If you ask for a team member to call you back, they will, they are totally on the ball and we would recommend them to anyone. We have been really impressed and Jamie and his team are so helpful and polite. ????... Read more
Buyer
26th May 2021 (3 years ago)
J Morey
Great service... Read more
26th May 2021 (3 years ago)
B Atkinson
I started off with one of these internet based estate agents who promise the earth. Consequently they dragged me along for several months and never got a person through the door. I took a chance and went to a local estate agent. This is a company with a much more personal touch that's in tune with the local market and as it turns out a much better way of selling because they had loads of people through the door carefully weaving their way through Covid lockdowns and after all was said and done they have sold my flat for me. I always got called back the same day and my queries were always dealt with expediently. They are friendly, helpful and honest and I'd recommend them every time.... Read more
Seller
24th May 2021 (3 years ago)
A White
Olivia was amazing! Had a few issue’s hidden surprises with buying the house but Olivia made sure the purchase was completed in the time it needed to be! Very professional and always picked up the phone! Thank you Olivia !!... Read more
Buyer
24th May 2021 (3 years ago)
G Chambers
Very efficient and always available to help... Read more
24th May 2021 (3 years ago)
T brouard
Terrible experience trying to sell our house with Mann locks heath.
Didn't manage to get a single viewing in over a month. Had three viewings booked in, all were cancelled.
Great at communicating until they get the listing, then useless. They do not follow up clients and confirm bookings until prompted.
Avoid.... Read more
Seller
21st May 2021 (3 years ago)
M Clothier
Had a very good experience with Mann’s they were very professional and quick with replies and updating me. Amazing service provided from Olivia and her team. Would definitely recommend.... Read more
18th May 2021 (3 years ago)
B Dennett
Mann did not sell our home. They were however aware that we were selling and looking for a new property. They telephoned regularly to see how our sale was progressing and kept us informed of properties that we may have been interested in. The day after we sold Olivia arranged a viewing of a property she thought was suitable for us. It was and we bought it. If MANN customer service is this good when buying then I have no doubt they would be excellent if you are selling... Read more
Seller
13th May 2021 (3 years ago)
D Gunn
Nothing was too much trouble, if I had any problems or did not understand some of the conveyancing process Amelia and both Laura's were able to explain to me what was required.
Thanks to you all.... Read more
13th May 2021 (3 years ago)
S Warren
Excellent service from Olivia, Steve & Jamie from day 1 of contact. Options we did not know existed offered and gladly taken. Updates received on a regular basis, and boy this team really work long hours! Looking forward to moving into our new home very soon, thank you guys!!!... Read more
Buyer
7th May 2021 (3 years ago)
M Lockett
Fantastic experience from the moment Jamie valued our property and on through the viewing process managed by Olivia. Secured lots of viewings which led to a quick sale at a price we were very happy with. Can't ask for more from an estate agent - they are worth every penny.... Read more
Seller
5th May 2021 (3 years ago)
L Smith
We are purchasing a property with Mann currently, we are super happy with the service they are providing. In particular Olivia and Lee have been really helpful, their communication is great and they have been empathetic when we experienced a bump with a previous purchase. We would most definitely use them again in the future. Thanks for all of your help!... Read more
Buyer
22nd Apr 2021 (3 years ago)
J Quaife

Nicole & Lettings Team are absolutely faultless! Zero hesitation to recommend this branch, and the wonderful team.
My partner & I recently let a property via Nicole (and Alfie, if Nicole was out of office) and we had the most pleasant, friendly yet outstanding and professional experience with her.
From initial enquiry right through to moving in, Nicole's attention to detail and efficiency with communication was second to none. I have rented many properties over the years in various cities, and I have never experienced a service as professional as this. Even during stages in the process when there was no movement or updates, Nicole still went out of her way to call us to let us know that there was no news yet but she wanted to reassure that she hadnt forgotten us.
Nicole went above and beyond to ensure we were moved in on the dates we needed (in order to work around our busy and restrictive work schedules) and to deal with queries that we had along the way. Nothing was too much to ask, and she remained super friendly/happy/approachable each and every time. Equally, on the few occasions that we spoke with Alfie, we were met with the same level of professionalism, courtesy, and efficiency.
Every promise made to us was met. Most importantly of all, regarding communication.
Why can't all estate agents be like this?!
Thank you for all that you have done for us!
Jo & Ryan... Read more
Tenant
23rd Mar 2021 (3 years ago)
C Dowdell
Olivia, Laura and the team were absolutely superb throughout the entire process of buying our new home. Their communication was excellent, providing us with weekly updates so we always felt fully informed of everything that was going on. They were always very responsive with any queries we had and went above and beyond with every aspect of the service they provided. I cannot recommend Mann at Locks Heath highly enough and thank them for their professionalism, friendliness and expertise.... Read more
Buyer
21st Mar 2021 (3 years ago)
P Mill
I have just completed two viewing with Lee and he was very professional and knowledgeable about the properties. He's a young guy, he will go far. As a property developer and landlord I am regularly in contact with estate agents, both Mann and Lee are excellent.... Read more
Landlord
20th Mar 2021 (3 years ago)
I was very pleased with Olivia's friendly and professional manner. Kept me up to date and was always ready to help.... Read more
Buyer
1st Mar 2021 (3 years ago)
G Turner
Dan and Nicole went above and beyond for me, a very mature lady ,living in New Zealand and returning to Fareham to live in the middle of covid.. When the first rental fell through at very short notice, Dan was very calming and 'pulled the rabbit out of the hat' to find me another suitable flat, and , together with Nicole, they appear to be an awesome , efficient and empathetic team.... Read more
Tenant
16th Feb 2021 (3 years ago)
I Vass
Great service from start to end. Nicole is all over everything and works incredibly quickly and efficiently. We would highly recommend using Mann's letting service.... Read more
Landlord
16th Feb 2021 (3 years ago)
D Cusworth
A fantastic service from both the lettings team and sales team. Laura in particular - working form home, close to going on maternity leave, and still working what seemed like 7 days a week to keep our sale moving on time. Thank you.... Read more
Seller
8th Feb 2021 (4 years ago)
P Daish
Thank you to Laura Chamberlain for her professional and thoughtful advice with a valuation. Would 100% recommend this estate agency.... Read more
28th Nov 2020 (4 years ago)
O Whereat
A friendly and reliable team at Mann. Great communi ation from start to finish with the sale of our property. Would highly recommend their services!... Read more
Seller
10th Sep 2020 (4 years ago)
O owoso
Just purchased a property with Mann through both Laura. Our experience has been great. Thank you to both Laura for your support, professionalism and always responding to my queries in a timely manner.... Read more
Buyer
27th Aug 2020 (4 years ago)
S Grinyer
They were the best estate agents in our chain. Thankfully we were buying through them and They kept us up to date constantly & chased other estate agents and solicitors
Can’t praise them enough and would recommend them in a heartbeat
Laura the manager was excellent... Read more
Buyer
23rd Jul 2020 (4 years ago)
L Martin
We didn't end up buying our house through Mann's Locks Heath branch but we were so impressed with Laura H, the estate agent that accompanied us on a couple of viewings of properties being sold by the Locks Heath branch, that we wanted to give feedback anyway. Laura H was absolutely brilliant and a very nice and friendly person. She was highly organised and prepared, and knew a lot of detail about the two houses while she was showing us around. She wasn't at all pushy and was trying to get a clear idea of what we were looking for in a home and how the places she was accompanying us around matched up. Laura H is the best estate agent we've dealt with on viewings and I would highly recommend Mann's Locks Heath branch to those selling their homes in that area.... Read more
9th Jul 2020 (4 years ago)
S Boon
First class advice and service from Dan and the team at Mann Locks Heath in unprecedented market conditions.... Read more
29th Jun 2020 (4 years ago)
V Putumbaka
Excellent service received from this Lettings agency. Lee is very helpful and efficiency.
It's really Nice to meet this Agency and everything was solved with in one week.... Read more
Landlord
25th Jun 2020 (4 years ago)
A Morris
Exceptional service received from this Lettings agency. Lee is the model of professionalism, efficiency and courtesy.
I cannot rate this service highly enough.
Contacted the agency on the Monday and we signed the agreement 2 days later on the Wednesday.
Cannot praise Mann highly enough.... Read more
Landlord
17th Jun 2020 (4 years ago)
S Lee
I was just looking for a valuation and had absolutly brilliant help from Laura. Very professional. Would recommend to anyone!... Read more
16th Jun 2020 (4 years ago)
B Rosenbrock
We always had quick responses and everything went smoothly.... Read more
11th Mar 2020 (4 years ago)
E Leeman
Laura was really helpful and professional. She arrived on time for our appointment despite the appalling weather, gave really helpful advice and was efficient in confirming the valuation. Thank you!... Read more
9th Mar 2020 (4 years ago)
S comlay
very happy with the services we got from mann (holly and laura ) this is the third time we have used them and would recommend them every time.... Read more
6th Mar 2020 (4 years ago)
S Sims
Nicole provided excellent and professional service from the outset. My house was let within just a matter of days and she was able to guide me, a first-time 'landlord', through the formalities of the letting process smoothly and effectively. I cannot recommend Nicole and the Mann Letting Team's support highly enough. Would definitely use their services again.... Read more
Landlord
22nd Feb 2020 (4 years ago)
A Parratt
What can I say, the service was excellent, Laura came round we completed the paperwork and signed the deal. That was on the Wednesday, Friday afternoon I got an offer that exceeded my asking price - sold.
What can I say, fantastic, thanks Laura and Laura.... Read more
Seller
21st Feb 2020 (4 years ago)
A Cook
Just moved into our new rented accommodation. Fantastic service provided by Nicole. She was brilliant from the get go. Overall great service... Read more
Tenant
17th Feb 2020 (4 years ago)
K Brown
Amazing experience with Lee! Can’t thank him enough!... Read more
13th Feb 2020 (4 years ago)
H Gabbitas
We have recently moved in to a new property with the help of Lee he was so helpful with everything and anything we needed. Very friendly and so professional about things. Would highly recommend this company to anyone.... Read more
13th Feb 2020 (4 years ago)
P Cruden
From the moment my phone call was answered the service was professional, but personable, courteous and friendly. The appointment was on time, and this started the swift and efficient paperwork, booking and moving into my new rental property. Nicole, please accept a massive thank you, a real jewel in the world of Estate Agents and Lettings.... Read more
Tenant
23rd Jan 2020 (5 years ago)
M Incerti
Myself and my partner have received excellent service from Lee. He understood our situation, and has gone the extra mile for us!... Read more
17th Jan 2020 (5 years ago)
M Wad
Nicole at Mann Lettings is the sweetest and most helpful letting agent ever. She was so helpful and nice when she showed me a flat in August and has been lovely to work with since moving into that flat during September. It's my first time renting a flat alone and I'm so grateful that my experience has been this good and that's thanks to Nicole (well, also other people at Mann). Looking forward to be letting through you in 2020 as well. Thanks!... Read more
Tenant
31st Dec 2019 (5 years ago)
M Salmon
We recently rented a properly through MANN and can not fault them. Both Lee and Nicole were really helpful and made the experience straightforward and stress free. Would highly recommend. Huge thank you to them both.... Read more
Tenant
8th Dec 2019 (5 years ago)
R World
Really friendly bunch, Nicole has been great and would definitely use them again. Big smiles all round... Read more
5th Dec 2019 (5 years ago)
K Clarke
Lee and Nicole have been a pleasure to deal with. Very professional, knowledgeable and helpful throughout the whole process so far and they have made renting our new home and exciting experience! Thank you both.... Read more
Tenant
5th Dec 2019 (5 years ago)
D Emptage

A truly amazing service from Laura and the team, I really can't speak highly enough of them.
Throughout the process of selling my house, which had to be conducted while I was working away and in a limited timescale, Laura and the team provided a extremely professional and reliable service, often going above and beyond to ensure that the sale progressed as quickly as possible. With emergent repairs that had to be conducted on the property during the final stages of sale and unavailable to sort this out myself, Laura took it upon herself to organise a local builder to conduct the work, ultimately ensuring the sale progressed.
In addition, their financial advisor Oliver Smith, did an amazing amount of work to look into varying options for mortgages for me. A highly professional and motivated individual, he offered a really personal service. As a testament to his abilities, along with the trust he instils, I will look to use him for any future house moves and remortgage requirements, despite my intent to move away from the Portsmouth area.
Overall they provided a highly personal and professional service and I can't recommend or thank them enough. They will always be the first estate agent and financial advisor I will recommend in the Portsmouth area.... Read more
Seller
5th Dec 2019 (5 years ago)
J Hand
Rented a property through them for nearly 2 years. All the team were very helpful whenever I had any problems/queries. Also a fantastic mortgage advice service in their office provided by Oliver Smith who did all the leg work and got us a great rate on our mortgage.... Read more
Tenant
12th Nov 2019 (5 years ago)
A Pe
I would say thank you for Nicole - such an amazing lady . Everything what looks like impossible she makes possible.Highly recommend .Hope that our further cooperation will be good as well.
Thank you.... Read more
7th Nov 2019 (5 years ago)
U Chaudrey
Excellent customer service, we just recently started renting via them. Mr. Lee Rawson and Ms. Nicole have been extremely helpful, polite and accommodating. Highly recommended and no negatives at all.... Read more
Tenant
6th Nov 2019 (5 years ago)
K Efford
Fantastic service from the sales team and in particular to Laura. Very professional and friendly. Always went above and beyond and kept me informed throughout the whole process. I felt like I was getting a personal service and would most certainly use them again! I also never write reviews but they absolutely deserved this. Thank you!... Read more
Seller
6th Nov 2019 (5 years ago)
J Bloomfield
Excellent service and communication. From the very beginning, Lee has answered any questions I had in an expedient manner and went out of his way to resolve any problems. I would have no problems using them again or recommending to a friend.... Read more
6th Nov 2019 (5 years ago)
A Smith
We were fresh into the country having moved from New Zealand when we met Nicole, Lee and the team at Mann Estate and Letting Agents in Locks Heath to look at rental properties. We found Nicole to be the perfect letting agent for us - professional, helpful and friendly. Lee her colleague was fantastic at helping fill in the gaps of local knowledge, helping us settle in quickly to the area. I would highly recommend this company. Thanks so much Nicole and Lee, we love our new house!... Read more
Tenant
1st Nov 2019 (5 years ago)
D Cusworth
Great working with the team here. They always communicate quickly and clearly, are very professional, go the extra mile to help and do what they say they will. Thank you.... Read more
28th Oct 2019 (5 years ago)
L Prince
Flawless Customer Service from Nicole.
We had a 5 day turn around on moving and Nicole moved heaven and earth to make sure we were in our property on time.
After working along side many estate agents for many years I can genuinely say they are the best by a long mile.
No hidden charges. No baffling paperwork. Always on hand to answer any questions. 100% I will be recommending purely on Nicole's customer service and an all round great experience.... Read more
Tenant
21st Oct 2019 (5 years ago)
J McGowan
Having previously let my property with another local agent who left a lot to be desired, I have moved to Mann and Countrywide and been really impressed with the service received so far. Dan, Nicole and Lee have been extremely proactive and helpful throughout, securing a number of viewings within a very short time period. In just two weeks the property is let and referencing checks completed. The communication so far has been excellent, queries are responded to quickly and thoroughly.... Read more
Landlord
19th Oct 2019 (5 years ago)
R Proudlock
Nicole was very efficient and organised. Nicole sorted out everything within 4 days for me from viewing to moving in. Nicole is a credit to the agents. Thank you Nicole.... Read more
Tenant
17th Oct 2019 (5 years ago)
shonastewart
After speaking to a few local estate agents about renting my property for the first time I decided to go with Austin & Wyatt / Mann.
Nicole from the Locks Heath office was professional through out and found me the ideal tenants.
Highly recommend and will certainly use again for any future rentals.... Read more
Landlord
15th Oct 2019 (5 years ago)
T Thorpe
I have dealt with 4 estate agents in the last 18 months and Mann blew the others out of the water in regards to professionalism, pro-activeness and customer service. There is nothing I can say negative about this company. The people who worked with me were Laura and Holly, both of which were exceptional.... Read more
14th Oct 2019 (5 years ago)
A Lapworth
Have had an amazing experience with the team especially Lee. Kept us updated throughout the process and was always there whenever we needed help with anything. Definitely recommend them and especially Lee.... Read more
30th Sep 2019 (5 years ago)
C Malbec
The team at Locksheath know their business and know what the Customer expects. I recently had a very quick turnaround on a rental property. Dan and his team pulled all the stops out to ensure everything went smoothly and incredibly quickly. I cannot thank this team enough for their absolute professionalism, attention to detail and patience throughout. They are fully deserving of plaudits from senior management.... Read more
Landlord
9th Sep 2019 (5 years ago)
L Coventry
Great customer service! Incredibly helpful and approachable staff who went above and beyond in their efforts to help myself and my family. Would definitely use again!... Read more
30th Aug 2019 (5 years ago)
P Coventry
I would like to thank Nicole and all her team for the highly professional and courteous way in which they handled my move into a property. Well done to everyone , would highly recommend using their services... Read more
Tenant
29th Aug 2019 (5 years ago)
D Elliot
Looking to buy a property and Mann have really gone that extra mile. In my recent dealings with them, they have demonstrated an outstanding level of professionalism. Their staff are both approachable and courteous (Laura and Holly in particular thank you so much for all your help so far). So refreshing to find excellent customer service; I would have no hesitation in recommending their services to others.... Read more
Buyer
24th Aug 2019 (5 years ago)
L Walker
We have had great service from the team at Mann & Co, Locks Heath. Laura was approachable and professional.... Read more
23rd Aug 2019 (5 years ago)
R Burridge
The team has been very supportive, professional, helpful and friendly throughout the whole process.
Any problems or questions I have had during my stay, they have jumped on it straight away. Been a real pleasure working with them.
Thank you Nicole, Lee and Dan!... Read more
Tenant
19th Aug 2019 (5 years ago)
N Ellis
Lee could not have done more for us, moved in within a week of finding the right place. He was more than happy to help with any questions we had.... Read more
Tenant
12th Aug 2019 (5 years ago)
L Stapleton
Dan, Lee and Nicole are brilliant! I have used Austin and Wyatt (Mann) for 3 years to find new tenants. I have decided to use them as the Full Management Service because, as the landlord, I haven't got the time and experience. I have just had a new tenant today, Lee was great to help the through the flat and sort out the forms etc. Brilliant!... Read more
Landlord
10th Aug 2019 (5 years ago)
K kulkarni
We were looking for family house to let. We visited many properties but all the agents were in hurry or did not care much. We saw the property from Mann Lettings we immediately felt the difference. Mann Lettings are highly professional, they really know their business. Lee showed us the property and Nicole performed all the rest process both were very helpful.
We would definitely recommend Mann Letting agency from Locks Heath.... Read more
Tenant
4th Aug 2019 (5 years ago)
D Godfrey-Phaure
Highly professional, discrete and effective, we would recommend the office at Locks Heath without reservation. Dan, Nicole and Lee made the whole process so easy and their subsequent management of the property has been thorough. They are approachable, friendly and courteous. This is an exceptional agent.... Read more
Landlord
4th Aug 2019 (5 years ago)
Vicky
Lee and Nicole were very helpful and friendly. Keeping me updated on the progress of my move every step of the way. I would recommend Mann to anyone who is looking for a property. Thank you to them for making this an enjoyable experience.... Read more
2nd Aug 2019 (5 years ago)
H Trim
Holly and Laura were always professional and very helpful. My house sale was difficult and made a lot of extra work, but they were always calm and friendly. They kept me informed all the time, which is very important.... Read more
Seller
2nd Aug 2019 (5 years ago)
G Parkins
Laura and the team - WOW.
They really looked after me throughout and always called me to fill me in with bits.
Even when my solicitors were taking their time they still called to let me know where I was in the process.
Very Friendly, Knowledgeable and personable.
Good Work - Will easily recommend your squad to anyone!
Guy.... Read more
31st Jul 2019 (5 years ago)
L Adams
Many thanks to Nicole for fantastic service in dealing with the quick turnaround to enable our client to move in to his rental property on time. Would definitely recommend Mann and co, Parkgate, Liz - Relocation Agent... Read more
Landlord
30th Jul 2019 (5 years ago)
C Main
I have had very good customer service from the team at Mann and Co Locks Heath. They called me back and were accommodating when arranging a valuation of my house. They arrived on time and delivered the confirmation letter later the same day. I would highly recommend the team at Locks heath. Regards Chris... Read more
Seller
29th Jul 2019 (5 years ago)
D Saseendran
Wonderful experience with this agency ???? Very good customer service, would highly recommend.... Read more
7th Jun 2019 (5 years ago)
E Elvin
Laura came out to give a house valuation. She arrived on time, was friendly and professional. No complaints, thanks Mann ????... Read more
31st May 2019 (5 years ago)
G love
We had the pleasure of using Mann estate agents in Locks Heath as needed to rent a property and found the service very friendly and helpful.
Luckily for us the first house we viewed was the one we both wonted and moved in one month later and can’t thank Mr Lee Rawson from the Locks Heath branch enough for all the work he personally put into making this happen for us and must also add the landlady is a very nice and helpful person so we couldn’t be happier and it’s all down to Mr Lee Rawson / Mann & Co Locks Heath
Regards
Gino & Theresa... Read more
Tenant
14th May 2019 (5 years ago)
M Pravin
I am really thankful for Mann Letting Agency to get me a perfect flat where i really interested to take in Park Gate. Perfect Location and easy access. They Made my life easy with setting up utility in that flat too. Timely Response from Lee and their team helped me a lot with any queries where i came across. Happy that would recommend to anyone.... Read more
Tenant
29th Apr 2019 (5 years ago)
A s
When i was looking for place in Park Gate, i accidentally approached MANN in locksheath shopping area . I never thought that would turn to long , good and pleasant relationship.
After letting them know my requirements, one of the star representative Lee Rawson took us to show bunch of the places to suit our need. I am really impressed with the professionalism and carefully detailing of house helped to figure out place to stay.
Seamless process of documentation made moving very easy.
Thanks to Mann and Lee (*****) for helping me.
Highly recommend... Read more
Tenant
18th Apr 2019 (5 years ago)
B Fryer
I have always received a first class service from Nichole in the Locks Heath Centre office. She is always friendly and helpful if I ever have a question. A great office and a good company to deal with.... Read more
24th Jan 2019 (6 years ago)
S Russell
Thank you Dan, Charlotte and Nicole at Mann Locks Heath Lettings for helping, advising and guiding us through every step of the house letting process! As we do not live in the area, we have had to rely on you for everything, and you have always been there for us. Dan arranged his diary to meet us on our infrequent visits to the house, and he along with Charlotte and Nicole kept us updated throughout via email and phone calls, checking that our wishes and decisions were adhered to. They have been very professional, always returning my calls, knowledgeable and genuinely friendly people who care about providing an excellent service, and I would most definitely recommend them!... Read more
Landlord
9th Mar 2018 (6 years ago)
J auld
Danielle sold my nan's house in Warsash and I could not fault the service from start to finish and I would highly recommend to anyone looking to sell in the area to use Mann's!... Read more
Seller
25th Jul 2016 (8 years ago)
S Dixon
Dan Bush (Lettings Manager) and his team provided me with an excellent service, both pre and post letting. They found an excellent tenant for me within a relatively short space of time and maintained regular contact with me throughout the process. Enthusiastic, competitive and very professional. I would highly recommend Dan and the Mann office in Locks Heath to any prospective landlords and tenants.... Read more
Landlord
23rd Jun 2015 (9 years ago)