B Rani
Hi I just want to say big thank you to Josh,Adam and Izzy. These guys been amazing all the way through till my house sold. Great experience with Romans. And also Romans helped me to find other rented property too. Dhruve was taking care of rented side and he's been so helpful too. All over experience definitely deserve 5 stars ?????. Definitely will recommend Romans to friends and family. ????????... Read more
Seller
21st Oct 2024 (13 weeks ago)
B Tighe
Recently purchased my first home through Romans and I want to say a massive thank you to Adam and Josh especially. Adam sent the property details to me after explaining to him exactly what I was looking for, I viewed it with Josh (who was great) and it was perfect for me! From my offer being accepted to picking up the keys, the team (including Alison my move manager) kept me in the loop and did everything they possibly could to get me moved in asap! I honestly appreciate all your efforts.
I 100% recommend, you definitely have my future business! Thank you all again x... Read more
Buyer
17th Oct 2024 (13 weeks ago)
L Newbold
Myself and my partner were looking to get our house valued and understand the current market. Adam came to our home, gave us a great perspective on the market and allowed us to make the informed decision that we needed to!
Would hugely recommend Romans and specifically Adam Colvin!!
Thanks very much for your help :)... Read more
17th Oct 2024 (13 weeks ago)
O Lovelock
The team at Romans did a great job of ensuring a smooth and swift purchase. Izzy was a wonderful point of contact throughout the purchase process; was responsive to emails and always available for any extra queries. Joshua was great picking up any extra bits during Izzy’s absence. Thank you to the team :)... Read more
Buyer
15th Oct 2024 (14 weeks ago)
A Deshpande
Having worked through the last three months with Romans in the process of buying our first house, I can confidently say that this team is absolutely fabulous. Joshua, in particular, was patient and helped us understand the nuances of each stage of the process. He was courteous and very informative and diligently ensured that the process kept moving forward.... Read more
Buyer
12th Oct 2024 (14 weeks ago)
D D
I highly recommend Joshua Mann who recently managed the sale of my flat. Joshua, with Adam, Isabelle and his team made the process much easier. Viewing appointments were made quickly and I was updated with feedback. I used a legal team suggested, which was also a good experience.... Read more
Seller
11th Oct 2024 (14 weeks ago)
N Fernie
I had the pleasure of working with Sophie Pratley. She was amazing and helped us find the perfect home. Sophie followed up with me every step of the way and made finding our home stress free. Would definitely recommend Sophie if you are looking for your new home! Thank you so much again.... Read more
10th Oct 2024 (14 weeks ago)
M choudhary
Romans are very professional. Dhruv is very incredible. He very nicely facilitated the whole process. Brilliant to work with Dhruv. Thanks again Dhruv Dawda... Read more
8th Oct 2024 (15 weeks ago)
R Singh
I am with Romans from last 3 years, Romans is very professional. Dhruv is very down to earth and helped allot in finding the property as per my needs. Dhruv is very professional, he either pick phone in 1 ring or have proper out of office voice message. Thank you Dhruv Dawda... Read more
8th Oct 2024 (15 weeks ago)
D C
This is the first time we rent a place here. Dhruv was really helpful! Even though there were some issues on some paper work things in the mean time, he was very responsive and helpful through out the whole process!! We really appreciate his sincere help!!... Read more
Tenant
4th Oct 2024 (15 weeks ago)
Z Brown
My house took a bit longer to complete than expected (through no fault of Romans) but throughout the whole experience, Joshua was there to answer any queries that I had. There was multiple times where our solicitors needed something chasing and this was done quickly and helped get the sale through. The staff were really friendly and polite when viewing the house and picking up the keys also.... Read more
Seller
24th Sep 2024 (17 weeks ago)
J Banyard
I had a fantastic experience with Romans in Lower Early, thanks to Izzy! She was incredibly professional, friendly, attentive, and always went the extra mile to ensure everything ran smoothly. Highly Recommend!... Read more
21st Sep 2024 (17 weeks ago)
D Hellend
I cannot fault this Romans branch, Joshua has been amazing throughout the process of putting my property on the market through to completion! I was consistently updated and informed, making the whole process very easy! I would highly recommend Joshua and Romans for anyone looking to sell their home or looking to buy a property! A big thank you to Isabelle and Adam as well who were also extremely helpful throughout!... Read more
Seller
17th Sep 2024 (18 weeks ago)
K Clark
Izzy was really great with viewing and was really friendly and knowledgeable :)... Read more
12th Sep 2024 (18 weeks ago)
M Lambert
Adam was brilliant when recently valuing my house. Very personable and incredibly knowledgeable of the area, too! Thanks again!... Read more
Seller
6th Sep 2024 (19 weeks ago)
S Courtier
Working with several of the team from Romans was an absolute pleasure. From the start, Adam was down-to-earth, approachable, and always ready with friendly, professional advice. He made the entire process of selling our house feel stress-free and straightforward. Thanks to his expertise, we managed to sell our home for more than the asking price, which was beyond our expectations! The viewings were organised quickly, and Adam and the rest of the team ensured we had plenty of interested buyers. If you're looking for someone reliable for selling your home, I couldn’t recommend the team from Romans more highly.... Read more
Seller
3rd Sep 2024 (20 weeks ago)
R Stone
Adam Colvin and his team were incredible. Aside from a quick sale, he facilitated the whole process like a dream. I'd highly recommend Romans.... Read more
Seller
16th Aug 2024 (22 weeks ago)
M Curteanu
We just bought our first property with Romans.
We saw two properties with them.
The reason I am giving 4 stars is because the experience with the first property we saw with them was not great ( it was a property that needed a lot of work and we put in an offer lower than the asking price). We kept calling to get an update on the offer and for over a week we were told the office couldn’t get hold of the owner of the house to tell them about our offer. However, when we put in an offer for this second property which was in much better conditions hence, we offered the asking price, subject to the survey result, we were called by Mr A.C. (manager at Romans) who wanted to know if we are serious about our offer as we had pulled out of the previous offer ( we never even had an offer accepted we had just booked a second viewing to better assess the property and see if we can increase our offer. Additionally we found that at times Mr A.C. was a bit abrupt in his email, after the survey results came out and we were trying to renegotiate on the offered price ( which was subject to the survey) he said that he is not advising us to do that, as the sellers may go with a second buyer… I guess he was trying to do his job and mind the interest of the sellers, from our perspective as a buyer it could have been a better experience.
However, I must say that Miss I.W. (one of the sales consultants) was absolutely brilliant and I would most definitely give her 5 starts, always empathetic and kind to us. Furthermore, she was very considerate during the viewing appointments and she was giving us the opportunity to properly explore the properties.
Overall a good experience... Read more
Buyer
13th Aug 2024 (23 weeks ago)
R tyson
I have just completed selling with Romans Lower Early. I was delighted with all the good advice and great support I received, especially from Joshua Mann, but also more widely from the team. I would have no hesitaion in recomending to others, or using their services again.... Read more
Seller
5th Aug 2024 (24 weeks ago)
C CHU
I have to say a BIG THANK YOU to Romans for their professional services from viewing to renting. They are really helpful. I would like to express my gratitude to Dhruv for the excellent communication. He addressed all my concerns throughout the application to rent.... Read more
Tenant
2nd Aug 2024 (24 weeks ago)
D Kellaway
Adam, Joshua & Izzy at Romans Lower Earley were really great dealing with my purchase, thanks so much... Read more
Buyer
8th Jul 2024 (6 mo. ago)
C Nesbitt
Thank you to Joshua Mann at Lower Earley branch. From the first viewing through to exchange and completion and finally getting my keys, Joshua has been brilliant. Easy to get hold of, polite, and explained everything to me detail and directed me to all the people I needed to purchase my new property. Joshua and the team at Romans I highly recommend. ??... Read more
Buyer
2nd Jul 2024 (6 mo. ago)
M SALIM
Great agency and great team nothing short of incredible.... Read more
J Brown
Recently sold our property through Romans and the service recieved from Josh Mann and team was faultless. When Josh was unavailable, his colleagues picked and took ownership of our queries leaving us confident that we had been in safe hands... Read more
Seller
1st Jun 2024 (7 mo. ago)
C Elkins
Relocated from Norwich. Romans helped us secure viewing on current property while we were visiting for 24 hours. Once we put in offer on property Druhv was helpful. Explained process clearly.
After we went through referencing we spoke to someone else for the final paperwork. Unclear why Romans have you deal with multiple people as unlike Druhv they were much harder to get hold of hence the 4* rating. Overall good service tho. Thanks.... Read more
Buyer
29th May 2024 (7 mo. ago)
S mo
don't trust this estate agents all they do
is just tell lot of fairy tale to the customer
they think the customer is stupid... Read more
28th May 2024 (7 mo. ago)
E Macaulay
Romans were professional, friendly, focussed and energetic in selling my property. I was very pleased in particular with the service and the clear and timely communication from Adam, Isabelle and Joshua at the Lower Earley office.... Read more
Seller
27th May 2024 (7 mo. ago)
J W
Good service, Mr. Dhruv had showed me a few properties before I made the decision with all the advise and suggestions. Sales team are helpful in all different respects for a smooth rental procedure.... Read more
Tenant
15th May 2024 (8 mo. ago)
T Altan
Sold our apartment with them. Energetic-Professional-caring team who went beyond our expectation. Especially ,Joshua who was our agent was exceptional throughout the whole process... Read more
Seller
5th May 2024 (8 mo. ago)
M KROUSKI
This estate agency exceeded our expectations in terms of delivery, customer service and overall approach to our house sale. The communication was excellent, didn't have to chase them, they completed our house sale in no time.
Especially Adam Colvin who was our main point of contact was very professional, polite but also very approachable and friendly at the same time, and we could reach him at all times with queries we had (where he responded very promptly)! Thank you so much for your assistant throughout the whole process!... Read more
Seller
30th Apr 2024 (8 mo. ago)
R Smart
Just had Ricc conducting my property inspection, very thorough, professional, courteous and a pleasure to deal with.... Read more
Landlord
23rd Apr 2024 (8 mo. ago)
Carol
Thank you to the whole Romans team especially Joshua who assisted through the process of buying my first property. He was helpful throughout the whole process and always on hand to answer any questions I had. He also helped with last minute requests to visit the property and made the whole process less stressful than anticipated. Very happy with the process and assistance in general.... Read more
Buyer
22nd Apr 2024 (8 mo. ago)
K Korontzis
I cannot recommend this estate agency highly enough! After several unsuccessful attempts with other agencies, they managed to sell my house efficiently and at a great price. From the outset, their approach was different. The team was incredibly professional, paying close attention to the details that make a property appealing. They provided expert advice on staging our home, took stunning photographs, and marketed it perfectly to attract the right buyers.
Their communication was outstanding throughout the process. They kept us informed every step of the way, and were always available to answer our questions and address our concerns. It felt like they truly cared about our situation and were committed to achieving the best outcome for us.
The agent (Adam) who worked with us was a true professional, demonstrating deep market knowledge and negotiation skills that clearly set them apart from others we’ve worked with.Thanks to their expertise and hard work, our house sold much quicker.
Choosing this agency turned out to be the best decision we could have made for selling our home. They exceeded all our expectations and I would strongly advise anyone struggling to sell their property to trust these guys. You won't be disappointed!... Read more
Seller
19th Apr 2024 (9 mo. ago)
R Bunger
Adam and his Team have helped us along on our house move journey for a year! After our first buyer pulled out at the last minute, Adam and the team helped us get back on to the market and sell the house straight away away. Special mentions to Josh and Olly for their support and prompt service! Thank you, Team.... Read more
Seller
18th Mar 2024 (10 mo. ago)
H SRIVASTAV
Darren and his team has been instrumental. My house was let in less than 2 days and great customer service.... Read more
Landlord
15th Mar 2024 (10 mo. ago)
N Woods
I went through a complicated and drawn-out sale of my late parents' property, but the team at Romans were fantastic throughout. They were very patient and helpful at all times, and it was this that enabled us to complete the sale to everyone's satisfaction. I would definitely recommend them.... Read more
Seller
10th Mar 2024 (10 mo. ago)
J Baxter
Dhruv was an incredible help throughout the rental process and was always willing to answer questions and be on hand to support. I can't recommend him highly enough!... Read more
Tenant
5th Mar 2024 (10 mo. ago)
R Wong
Skye was assigned as the property manager for my let out property recently. He was very responsive and followed up things very well. He was much better than many previous property managers. If Skye had been looking after our propertyich earlier, I would give a higher rating.... Read more
Landlord
3rd Mar 2024 (10 mo. ago)
M Tam
Adam and the team were incredibly helpful, responsive, and always available to address my queries. Their professionalism and helpfulness were evident throughout the entire process. Their excellent communication skills ensured I was well-informed at every step. Highly recommended.... Read more
27th Feb 2024 (10 mo. ago)
M Evangelinakis
Andreea and the team were helpful, communicative and respectful both during the offer process and after the commencement of the tenancy. Moreover they actioned without delays all the maintenance reports keeping professional attitude during the tenancy period.... Read more
Tenant
25th Feb 2024 (10 mo. ago)
S Roy
Darren Leung and his team are brilliant to work with. We have rented our house through ROMANS, Lower Earley 12 years ago and have been with them since then.... Read more
Landlord
12th Feb 2024 (11 mo. ago)
J Awbery
Had the best experience renting our new home with Romans. Andrea and Dhruv were brilliant throughout and cannot thank them enough! Highly recommend.... Read more
Tenant
9th Feb 2024 (11 mo. ago)
W M
Interacted with them when i was looking for an apartment in Reading.
Andreea took charge from the day 1, guided us on every step, in a very polite and professional manner (moving to UK for the first time, we didnt know what to ask and what to expect, i probably asked too many questions, sorry Andreea ????)
Romans were very professional, taking every hurdle with solution oriented approach. Credit goes to the team of Early branch. Will love to work with them again.... Read more
9th Feb 2024 (11 mo. ago)
M Nazar
Exceptional service from Romans, particularly Andreea, who was incredibly supportive throughout my contract renewal process. Initially facing the end of my contract, Andreea promptly arranged viewings for alternative properties. However, showcasing remarkable dedication and negotiation skills, Andreea successfully convinced my landlord to extend my current contract instead. Truly grateful for the seamless, responsive, and highly effective service provided... Read more
Tenant
8th Feb 2024 (11 mo. ago)
S Vickery
Great work by Andreea and the Romans team is sorting out an extension to an existing let which was managed under difficult circumstances. Really appreciate the continuous feedback and help, great service at all stages. Well done everyone.... Read more
Landlord
7th Feb 2024 (11 mo. ago)
M Sialwiindi
Great service from the Lower Earley Team, always on hand to come back to me with any queries I had on my move with constant communication and providing a helpful service. Highly recommend Andreea and her team. The property management team have also been helpful in resolving a few niggles I had once in the property.... Read more
Tenant
6th Feb 2024 (11 mo. ago)
S Holder
Staff were professional and extremely helpful when helping us move into our new home. Special Thank you to Andrea for being our main contact during the process also... Read more
6th Feb 2024 (11 mo. ago)
C Dickson
Adam and his team were brilliant to work with. Romans took over the sale of my property following a bad experience with another local estate agent. Adam and his team were professional and helpful throughout the process, they communicated regularly giving updates, answering questions which was very reassuring during a stressful process. They were responsive and helped us to navigate the sale as smoothly as possible. I would highly recommend working with Adam and his team.... Read more
Seller
2nd Feb 2024 (11 mo. ago)
L James
Very quick to take their commission, but not so quick in giving the advice.
My interaction with Romans Estate Agents was disappointing. Despite assurances of effective communication, there was a notable lack of coordination with my solicitor, leading to unnecessary stress.
Additionally, I had hoped for more proactive guidance as a first time buyer and support throughout the process, which was regrettably lacking. While the estate agent may have good intentions, their performance fell short of expectations. Improved communication and a more hands-on approach to client support would greatly enhance their service.
Understandably not our estate agent (Joshua)'s fault entirely, but the keys were not even given to the estate agent on completion day, we had to go a knock on the sellers door to collect the keys.... Read more
Buyer
31st Jan 2024 (11 mo. ago)
L Mansfield
We used this branch to sell our home, Joshua was very friendly, professional and great at keeping us updated with feedback from viewings etc.... Read more
Seller
31st Jan 2024 (11 mo. ago)
B chukwumah
I have been at this rented property for 2yrs and Leonte Hurn is by far the best Manager I have come across. Professional, Polite and Prompt! Keep up the great work!... Read more
Tenant
19th Jan 2024 (11 mo. ago)
V Thacker
Extremely high quality service and very helpful, they were very pragmatic with handling my strange transaction. In particular Darren Leung and Andreea Covaci very supportive and prompt in handling the matter. Highly recommend and will use their services again.
Thanks Romans at Lower Earley.... Read more
10th Jan 2024 (1 year ago)
J Froome
Really disappointing service, I wouldn't use them. We viewed a couple of properties with Romans Lower Earley and were very disappointed. On both appointments they double booked the appointment including a second viewing. I was so annoyed as the Sales Adviser Jack was more interested in showing somebody else around the property. I went back to the office and asked to speak to the Sales Manager. He was with a customer so was going to 'call me back'. He never did and again I left a message for him the next day and again no call. Avoid this agent, there are much better agents in lower Earley to choose from... Read more
21st Dec 2023 (1 year ago)
V Battula
Extremely good service and Joshua Glen manages my property very well. Thanks Romans.
Tim Allen is very very helpful to me for years. When Tim moved out of Romans-Lower Early, I was little concerned about the service. However, Darren Leung very supportive and helpful.
Thanks Romans - 16 years and counting. You are helping me a lot in managing my property in Lower Early.
Wish you all a great Christmas and happy new year.... Read more
Landlord
16th Dec 2023 (1 year ago)
B Foxcroft
Great service, quick and easy to sell my house. Adam kept my updated throughout the process.... Read more
Seller
15th Dec 2023 (1 year ago)
E H
Josh from Property Management has been a real star. Always on hand to provide timely guidance and extremely quick to follow up on outstanding activities. Communication always friendly, always professional. A real pleasure to work with. Well done!... Read more
15th Dec 2023 (1 year ago)
L Dann
Romans have been managing the rental of my property since 2021 to a very satisfactory standard but in particular in the last year Josh Property management became my appointed lead. Josh has handled all of my queries professionally, quickly and courteously each time. Nothing is ever too much trouble for him. Phone conversations are also superb from Josh....clear and concise answers. I hope Josh remains my lead person for the duration of the current rental period.... Read more
Landlord
13th Dec 2023 (1 year ago)
S Spiller
I wanted to take time to thank Adam, Joshua, Olly and Alison for the professional service they provided us with throughout the sale of our property. From start to finish, we were impressed by their communication and handling of all our viewings. They gave us a consistently high service and we felt confident with each step of the process we went through.. We would definitely recommend the team.... Read more
Seller
12th Dec 2023 (1 year ago)
K Taggart
Professional service... Read more
10th Dec 2023 (1 year ago)
D Chung
Highly recommended for Romans Letting & Estate Agents Lower Earley.
Our lettings consultant is Dhruv and he remains professional, friendly and responsive since I have called to request a viewing. As this is our first time to rent a house in UK, we truly appreciated Dhruv always answer our concerns quickly and clearly.
Others teammates (Darren, Leonte and Leah) also provided great services on our moving in and settling down for our new home.
Daisy & Jack... Read more
Tenant
28th Nov 2023 (1 year ago)
B Mark
The team were extremely helpful and hard working during the process of our sale over this last year which had its challenges. All members of the sales team were very professional and attentive throughout every stage of the process, starting with Adam at the initial engagement and the viewing team of Joshua and Olly. Feedback from the viewings was always prompt and informative for both positive and negative aspects, in particular by Joshua. We were impressed with the continued effort and enthusiasm particularly after a sale fell through. Whenever there were important milestones or issues then Adam would advise promptly and clearly. An aspect of the service which we were most pleased with was the level of communication in its frequency and tone, we were always a part of the process and our opinion was paramount and never at any point did we not feel in control of the process. We were very impressed with the service from Adam and his team and would highly recommend them.... Read more
Seller
20th Nov 2023 (1 year ago)
R Petty
I am the executor of my father’s estate and there was also a Trustee.
It took Romans several weeks to get the property on the market, this was due to Romans insisting on a third party company for legal documentation who wanted us to download an app. I chose not to deal with the third party company, nor would I download the app, as my mobile was an old one plus I didn’t feel it fair to force the Trustee to do the same. Instead I asked to deliver documents to Romans electronically. Romans refused to accept this proposal. All went quiet for several weeks, Parkers (Joint agency) were working hard on getting the property sold, so I wasn’t too fussed. In the end Romans accepted electronic documentation!
Second annoyance, I didn’t request or seek Romans opinion on Parkers, my business with Parkers was very good. Yet Romans felt obligated to give me a bad appraisal on Parkers, saying how shocking they were and they had given me bad advice. I can honestly say Parkers treated us well.
Final annoyance, the slow progression of the eventual sale by Romans, next to no updates and no sense of urgency to complete.
In the event however, Romans did successfully sell the house for us... Read more
Seller
17th Nov 2023 (1 year ago)
S Yeung
It is my first time to buy a property in UK. The agents of Earley helped me a lot. They have done well, especially the manager, Adam, helped to solve my problems and give quick response.... Read more
Buyer
16th Nov 2023 (1 year ago)
H Stuart
Adam was great at following up between solicitors and keeping everyone in the loop and up to date. Thank you!... Read more
16th Nov 2023 (1 year ago)
G Turrell
First class sales service experience, from start to finish. In a challenging environment, Joshua worked tirelessly to get our invest property sale to a swift conclusion with a great buyer and managed the tenant’s experience skilfully. When it comes to trusting agents with my properties and tenants, the bar for me is high. But Joshua and his team did not disappoint, but delighted! Highly recommended.... Read more
Landlord
13th Nov 2023 (1 year ago)
Great friendly staff, good communication, quick responses to queries and very helpful.... Read more
Tenant
8th Nov 2023 (1 year ago)
V Mok
I purchased the property from Romans Lower Earley. Starting from property viewing service, they offered a friendly and detailed introduction to the property. During the whole buying process, Adam, Joshua, Alison and Oliver provided an excellent service and prompt reply to my enquiries. They always keep me update on the status of the whole deal. Even after the sales, they also helped me to follow up some outstanding questions with the seller. In all, they've provided great service and support to me as a foreigner buyer! Highly recommended!... Read more
Buyer
15th Oct 2023 (1 year ago)
Y Pang
Olly has been very professional and super kind. We went for a property viewing and when I encountered a problem with my car, Olly assisted me immediately to find a solution, while also handling questions my family have about the property. Thanks very much again!... Read more
3rd Oct 2023 (1 year ago)
A Szoplik
Avoid, avoid and one more avoid. They gonna take keys without your permission and walk in to the house. When you try to be helpful and release property earlier to give new tenants chance to find school for kids they gonna say you need to pay £480 for re-advertisement ???? just for change date! And finally when you left keys because contract is end they will ignore you to sort it out deposit. Nice one never more.... Read more
Landlord
20th Sep 2023 (1 year ago)
Y yola
There staff have a good customer relation. And have been very helpful and reachable towards securing an accommodation.... Read more
14th Sep 2023 (1 year ago)
P Krunic
Olly and the rest of the team at Romans were very responsive and informative throughout the process, leading to a successful sale in a difficult market.... Read more
Seller
14th Aug 2023 (1 year ago)
E Jackson
Bought through the sales team at Lower Earley. Really helpful team and pleasant to deal with. Thanks Adam, Alison, Oliver and Joshua for all your efforts to get us moved.... Read more
Buyer
13th Aug 2023 (1 year ago)
B Mistry
Olly and Tim was very informative during viewing and purchase process of the property. Due to the excellent experience I have decided to use their services to manage my new property.
Thanks Olly and Tim... Read more
Buyer
12th Aug 2023 (1 year ago)
I Mcbean
I have recently sold my dads property through Romans which was a very distressing time for me as the house has been in the family for all my life but Joshua Mann in particular was fantastic throughout even when he had to deliver difficult messages. Joshua continuously kept me informed with regular updates even during the weeks when not a lot was going on. He’s a real asset to Roman’s for his professionalism and excellent communication. A big thanks must also go to Adam Colvin who was equally helpful and informative. If you’re looked after by Joshua or Adam you won’t go far wrong. Keep up the good work gents ????????... Read more
Seller
8th Aug 2023 (1 year ago)
Dragos
Friendly and helpful people , helped sorting my enquiry .... Read more
8th Aug 2023 (1 year ago)
J Brown
Thanks to Adam and Joshua particularly at Romans Lower Earley for guiding us through our house sale and purchase and being so friendly and helpful.... Read more
Seller
7th Aug 2023 (1 year ago)
E Scott
Olly & Josh have been fab in dealing with our sale and onward purchase. They are both very responsive and professional ensuring we feel supported throughout our journey with them. They have kept us informed each step of the way and always worked around us and our needs. Would recommend Romans in Lower Earley, genuinely a nice bunch of people.... Read more
Seller
1st Aug 2023 (1 year ago)
J Scott
Lower Earley Romans have been superb throughout our sale and purchase transaction. Olly, Josh and Adam have been amazing. They were extremely responsive, honest and made the process enjoyable with minimum stress. Thanks for everything guys and keep up the great work!... Read more
Seller
1st Aug 2023 (1 year ago)
C Malavathu
I am extremely happy for buying the property through Romans. Since my house requires immediate renovation, I have requested multiple builders and surveyors to get quotations for the work to be done. Romans agents were very professional and supportive in providing access to the property. They (especially Adam Colvin and Josh Mann) fulfilled all my requests with very kindness and patience.... Read more
Buyer
31st Jul 2023 (1 year ago)
C Rolls
Well what can I say, Joshua Mann has been an absolute pleasure to deal with!
Always on the end of the phone and always more than happy to help. 5 stars are not enough! Thank you so much.... Read more
28th Jul 2023 (1 year ago)
C Leung
Friendly and helpful staff... Read more
24th Jul 2023 (1 year ago)
J Choudhry
I had recently enquired about letting a property around Earley.
Romans were very professional and helpful throughout the whole process and were very responsive.... Read more
Landlord
24th Jul 2023 (1 year ago)
S Ansarimehr
Kimberley Garcia Jones at Romans provided excellent service - she was responsive, helpful, and patient while coordinating with our owner to change the stove.... Read more
Tenant
13th Jul 2023 (1 year ago)
H chamberlain
We have recently exchanged and would like to thank Romans and specifically Olly for all their help with the moving process. Olly and the team made it as simple and as non stressful as possible! Would definitely recommend!... Read more
24th Jun 2023 (1 year ago)
M Doig
Great service from Adam and his team. Achieved price required which was significantly higher than other agents in the area... Read more
Seller
21st Jun 2023 (1 year ago)
H Agarwal
The level of professionalism extended beyond just finding the right property. First Joshua and then Adam at Romans seamlessly coordinated property viewings, negotiated offers, and guided me through the complex paperwork involved in purchasing a home. Promptly and timely responded back to my questions. They made the entire process streamlined and stress-free, ensuring that I felt confident and supported at every step. Thank you.... Read more
Buyer
21st Jun 2023 (1 year ago)
A Ganguly
Really please with how Romans managed the whole end to end process. They were always available to respond for all queries and were very professional.... Read more
21st Jun 2023 (1 year ago)
G Rouse
The team at Romans have been an absolute delight! They made the whole sales process absolutely seamless and helped me countless times along way.
Thank you so much!!... Read more
Seller
19th Jun 2023 (1 year ago)
M K
I viewed a couple properties with Romans recently and I wanted to say a big thank you to Olly for his assistance with arranging our first set of house viewings!... Read more
13th Jun 2023 (1 year ago)
E Garner
Had my property valued recently from Romans, Olly came out to see me and he was well prepared, knowledgeable and gave me confidence marketing our property with him... Read more
Seller
9th Jun 2023 (1 year ago)
S Jennings
We rented our house out for 5 years with Romans. Tim was always professional and friendly and kept the house rented out with really well vetted tenants. This left it in great condition and we were able to hand it to Adam in sales and he quickly secured a sale. Happy customers.... Read more
Seller
9th Jun 2023 (1 year ago)
T Harris-Henderson
I would like to take this opportunity to say what wonderful service I received from Joshua Mann in my search for a property. First class customer service from start to finish.... Read more
9th Jun 2023 (1 year ago)
Steve
The team at Romans is professional and helpful—special thanks to Oliver Lunn for his kind and professional support.... Read more
8th Jun 2023 (1 year ago)
N Mirza
I’d like to thank romans particularly Oliver Lunn he’s very professional & quite friendly. He helped us the entire process.... Read more
7th Jun 2023 (1 year ago)
R S
Very happy with the service I received from Joshua Mann at Romans - he was extremely responsive, helpful and patient with my queries during the sale of my property. I especially appreciated his chasing up of all parties to get the transaction over the line in a timely fashion. Would not hesitate to use them again.... Read more
Seller
30th May 2023 (1 year ago)
S Potter
Olly has been very professional and always on hand to help with any questions we had during our search.... Read more
28th May 2023 (1 year ago)
D Cook
Viewed a house with Mr Lunn, very professional throughout, very sharply dressed too!... Read more
28th May 2023 (1 year ago)
L Shepp
We rented a house managed by Romans Lower Earley for 4 years and our property manager Lloyd I have been most impressed with. Always emails/calls me back no matter how small the question. Many thanks for everything. All the service people who came to repairs things were also great.... Read more
Tenant
4th May 2023 (1 year ago)
K Spratt
I viewed a few properties through Romans recently, Olly was extremely professional and put any of our nerves at ease since it was my first time viewing. He always kept me up to date with new homes coming to the market and knew exactly what we were looking for. Would highly recommend!... Read more
26th Apr 2023 (1 year ago)
J peterson
I have used Romans for years and their service has never disappointed me, I would highly recommend.... Read more
19th Apr 2023 (1 year ago)
E Greaves
Joshua was absolutely lovely, didn't quite know what I was looking for and he really helped me figure it out. Honestly, just so patient.... Read more
19th Apr 2023 (1 year ago)
M Jones
Very helpful and friendly - had help from many people on the team who have all been very lovely and answered all questions and queries promptly.
Adam and Joshua especially have been really accommodating given that I had limitations on times I could be contacted.... Read more
18th Apr 2023 (1 year ago)
S Bullock
Professional and friendly service from Joshua Mann handling property sale with great follow up ????... Read more
Seller
18th Apr 2023 (1 year ago)
M Hurst
Recently had our house valued by Olly. The service was easy to organise and professionally completed! Would recommend!... Read more
Seller
14th Apr 2023 (1 year ago)
L C
They don’t answer the phone!!! Been trying for 2 days now!... Read more
24th Mar 2023 (1 year ago)
L Webb
Our Company has recently left a property leased for several years, through Romans Lower Earley and throughout we have found them extremely professional in every respect.
We would make a very special mention of Lloyd Jacques, our contact, whose knowledge and commitment to customer service was top class.
We would highly recommend them.... Read more
Landlord
15th Feb 2023 (1 year ago)
B SIVA
One of the best Lettings team in Earley. They made my move in very smooth. Thanks Romans for the best service.... Read more
Tenant
20th Jan 2023 (1 year ago)
B Behan
We have been using Romans for decades now to rent our houses and flats out. We have a great rapport with them and are always pleased with the service they provide.... Read more
Landlord
12th Jan 2023 (2 years ago)
B sky
The agent is very kind and helpful. Providing timely feedback and good customer service. I have been staying with the agent for six years and would recommend this agent without reservation.... Read more
Tenant
11th Jan 2023 (2 years ago)
S mohanty
Refreshing to have Romans especially Joshua Mann, take the time to provide a great viewing experience. We haven’t found the perfect home yet but wanted to give a shout out for a job well done!... Read more
29th Dec 2022 (2 years ago)
H lian
It has been absolutely pleasure to closely deal with Romans for the last 10+ years. I enjoyed every role that I anticipated, as a tenant, as a landlord, and as a seller. I used all their services, couldn't be more satisfied.... Read more
16th Dec 2022 (2 years ago)
A Ochieng
I was so impressed with Joshua Mann's patience, attentiveness and professionalism. On the morning of the flat viewing, my car broke down and he, very kindly rescheduled the appointment for later. He answered all my queries indicating his detailed knowledge of the property market and was very accommodating. I would not hesitate in contacting Joshua again when I need to buy my next property.... Read more
Buyer
9th Dec 2022 (2 years ago)
L Cornish
I have never experienced such great customer service and customer care in the full process of viewing the property to putting our deposit down. I would like to say a massive thank you to Romans, in particular Mark. He was very professional and answered all our queries quickly and kept us up to date during the process. Fantastic guy And very good at his job. Honestly, if someone was considering renting or buying a property, I would highly recommend them. Keep the great work up guys!... Read more
6th Dec 2022 (2 years ago)
P Thombre
Romans are very professional and prompt. Especially Mark and Laura, they made our move into our own home (our very 1st in the UK) so seamless and bang on time. Highly recommend them.... Read more
Buyer
6th Dec 2022 (2 years ago)
M Elbehairy
Thank you very much for Mark Porter from Lower Earley branch for his professionalism and support during the last few weeks till I found the suitable home.
Your support is highly appreciated... Read more
29th Nov 2022 (2 years ago)
S Butler
Adam, ably assisted by Josh and Ollie have sold our bungalow in LR Earley. Always one of them there to help with our occasional queries and they always called back if asked.
No problems with the sale except for the solicitors and their myriad questions. Moving out on Wednesday.
Thanks guys... Read more
Seller
29th Nov 2022 (2 years ago)
P A
Very good and professional... Read more
29th Nov 2022 (2 years ago)
N Douglas
Straight forward process from start to finish. Communication clear throughout the process and sale occurred within 3 months of the offer and romans were fundamental in pushing it forwards. Would recommend... Read more
Seller
28th Nov 2022 (2 years ago)
Sai
Joshua was extremely professional and proactive, which helped us buy our first home with minimum stress. He helped us with all our queries and provided response from the seller without needing to follow up. Highly recommended.... Read more
Buyer
25th Nov 2022 (2 years ago)
A.K
We used Romans for selling the property. They have handle the whole process very professionally and keep us informed all the time. We would like to thank initially Oliver for arranging all the viewing and helping for selecting the buyer. Following that Joshua Mann has done the remaining job to see the transaction follow through.... Read more
Seller
21st Nov 2022 (2 years ago)
S Reddy
I have Purchased Property Through Roman's Lower Earley and they have been very helpful through the journey. Specially Joshua Mann who has chased the solicitors and very productive negotiations with the seller... Read more
Buyer
21st Nov 2022 (2 years ago)
A Brown
Sold my house over the asking price and chased through to to make sure it went through. Highly recommend!... Read more
Seller
17th Nov 2022 (2 years ago)
R Khan
Kudos to Joshua Mann, for a very professional viewing last week. He came across very friendly, was well prepared, well informed and answered every single query that we had regaring the property we were viewing. Gave us enough time to look around. Well done Josh, Appreciate it very much.... Read more
15th Nov 2022 (2 years ago)
K Tyson
The service provided by Mark was excellent from start to finish, thanks for helping me find my new home :).... Read more
14th Nov 2022 (2 years ago)
Noel
I can't thank Mark Porter enough for sorting out my new rental property. He made the process very easy with very clear communication throughout. Definitely recommend him. Thanks Mark!... Read more
Tenant
7th Nov 2022 (2 years ago)
D Owen
Had lots of great help in securing a place to rent, lots of support, always following up, a proactive service and done in a friendly, yet professional manner. Mark Porter was my main contact and provided me with the best support which I am thankful.... Read more
Tenant
3rd Nov 2022 (2 years ago)
D Taggart
Recently purchased a property through Romans Lower Earley
very good service from start to finish. Excellent communication
from the agent. We have used Romans before and would have no hesitation in recommending them.
Daniella Taggart... Read more
Buyer
13th Sep 2022 (2 years ago)
L Jessie
Wonderful STRESS-FREE purchase house experience!!
Thanks to Oliver Lunn at Romans Letting & Estate Agents Lower Earley.
Romans Letting & Estate Agents Lower Earley was 15 out of 10!
Oliver Lunn (Olly) he is very professional, extensive knowledge, quick response, problem solver mindset's Valuer.
We bought a property with 5 chains and last it for 14 months long. Olly was following up on our behalf and keep us posted during this period. It was not a easy job to follow a case over a year!! BUT HE DID A WONDERFUL JOB !!
He showed his professional and patience & provided a good advice to us when we dealt with the seller.
We felt like we were working with our best friend rather than a real estate agent.
When you choose to work with estate agent, I HIGHLY recommend you use Romans Letting & Estate Agents Lower Earley.
Jessie... Read more
Buyer
5th Sep 2022 (2 years ago)
J Payne
I done several viewings with Romans in Earley. Adam was very helpful in my search for my first home.... Read more
11th Aug 2022 (2 years ago)
S maskrey
We sold both our homes recently through Romans and were really impressed with the determination and optimism to get it through to the end! Adam with the sale of my home and Olly with the sale of my partners house. We are now both settled in together and couldn’t recommend Romans enough…... Read more
Seller
10th Aug 2022 (2 years ago)
D McCallum
Adam handled the sale of my home very professionally. We got multiple offers and achieved over the asking price. Will definitely use Romans again.... Read more
Seller
10th Aug 2022 (2 years ago)
D Baker-Lacey
Joshua was so helpful and accommodating. We didn't feel rushed or pressured and he negotiated and communicated honestly with the vendors and ourselves throughout the process. I felt supported in the process of buying our new home and would recommend Romans and Joshua in future.... Read more
Buyer
5th Aug 2022 (2 years ago)
Z Al-Daher
We used Romans for our sale and purchase. We are extremely happy with the level of support and professionalism. I would like to give big shout out to Josh (and also latterly Adam). We had a very long and complex chain and Josh kept us informed throughout and always tried to respond to our queries and demands promptly. It was a pleasure dealing with you all. Highly recommended!... Read more
Seller
27th Jul 2022 (2 years ago)
R Ough
Jack and Rachel are first class, and supported me with our move every step of the way. Very professional service. And lots of helpful information upon check in. Would recommend to all who want to move to earley.... Read more
Tenant
25th Jul 2022 (2 years ago)
M Safadi
Great support from Jack Brown and Rachel Best on my rent for my house, well structured and organised, everything went smooth, thanks... Read more
Landlord
29th Jun 2022 (2 years ago)
O Onigbinde
I had a very pleasant experience with Romans Lower Early, particularly Antony, Rachel and Jack. They were very kind, communicative and supportive all through the process. I recommend 100%.... Read more
26th May 2022 (2 years ago)
K Dhillon
I just wanted to say a big thank you to Alex Smith for always dealing with my issues in a friendly and efficient manner. Having dealt with my fair share of property managers over the past few years I can confidently say that Alex has been the best of the lot. Once again thank you Alex and please do not even think of leaving Romans in a hurry!!
Kay... Read more
24th May 2022 (2 years ago)
D Elfatih
They are really good ????????, a very good experience , They were very professional in their work , I want to thank in particular Mr. Alexander Smith, the person in charge of managing the property that I rented , He helped us a lot, very professionally, and is quick to respond to our requests , Thank you Alexander
Very Best
Diea... Read more
Tenant
13th May 2022 (2 years ago)
A Turle
I could not speak more highly of Alexander Smith of the Lettings Team. We have had a very difficult tenant over the last year and he has behaved with the utmost professionalism toward the tenant whilst helping us through the whole experience. We felt fortunate to have him dealing with our property.... Read more
Landlord
10th May 2022 (2 years ago)
N Gandhi
I recently let my property through Romans. The entire lettings team is very professional and a joy to work with. Throughout the process, they took the time to answer my questions and gave pragmatic suggestions to keep it moving. They also had very good partners to get compliance and maintenance checks done.... Read more
Landlord
8th Apr 2022 (2 years ago)
W Cheng
Antony and Rachel are very professional during my rental of property. Their highly efficiency and quick response are much appreciated.
I will highly recommend them to my friends and relatives who is going to buy or rent a property in Reading.... Read more
Tenant
7th Apr 2022 (2 years ago)
S Shakir
appalling service - sellers pulled out 6 weeks ago and they did not let me know... Read more
Buyer
6th Apr 2022 (2 years ago)
S Price
Alexander has been extremely helpful and efficient in dealing with issues arising with our tenants and has been very proactive in suggesting possible solutions.
He has always responded to any queries promptly and has kept us well informed at all times.... Read more
Landlord
26th Mar 2022 (2 years ago)
S Bingumalla
I have been with Romans for a long time renting my property and they are very professionals and answer any queries asap and provide advice when needed. My thanks goes to Tim and Alexander for their help and support and for sorting out any issues. I highly recommend them.... Read more
Landlord
24th Mar 2022 (2 years ago)
A Tyson
I would have no hesitation in recommending Romans at every stage of the letting process. Antony and Tim in the Lower Earley office have always been most approachable, helpful and proactive in securing new tenants and Tina, the Move Manager has ensured that everything runs smoothly as new tenants move in. Property manager Tessa and her team have provided outstanding service, giving expert advice where needed as well as promptly attending to maintenance matters large and small. With the increased and ever-changing legislation for landlords and tenants, it is invaluable to deal with such professional and efficient managing agents.... Read more
Landlord
15th Mar 2022 (2 years ago)
L Kelvin
I experienced a great service with Romans. Their service was very excellent.
Antony & Rachel are very professional, helpful ,quick response. They made the renting process easy for me when I moved from overseas.
It is highly recommended for anyone looking for a housing agency, and I also recommend Romans to our friends.
We want to say thank you again to Antony & Rachel.... Read more
Tenant
21st Feb 2022 (2 years ago)
M Mustafa
Anthony parker and Rachel are soo helpful and easy to talk to. Definitely recommend... Read more
8th Feb 2022 (2 years ago)
N Alqahtani
I am a new expat to UK, and I thought it will be difficult process to rent here. However my experience with Romans was excellent. Jack & Rachel were very kind and supportive. I enjoyed dealing with them. They offered a nice house in very nice area close to my work and kids school. I highly recommend them.... Read more
Tenant
30th Jan 2022 (2 years ago)
M K
A brilliant experience as a buyer through Romans in Lower Earley. I have just completed on my first home with Joshua being my contact there. A fantastic and friendly service, quick replies to messages and never any trouble in allowing access to the house when needed.... Read more
Buyer
22nd Dec 2021 (3 years ago)
B Chukwumah
The service and support provided has been exceptional. Antony is professional, knowledgeable and quick to respond. Highly recommended!... Read more
3rd Dec 2021 (3 years ago)
A Omar
I experienced a great service with romans which made me feel secure. Definitely would recommend for anyone looking for a housing agency. 5 stars!... Read more
29th Nov 2021 (3 years ago)
S Fan
Romans is one of professional property agency, he help my family find a house very quickly.
Jack and Rachel also are very helpful and quick response, it just takes around a week to complete everything.
It is highly recommended!... Read more
Buyer
15th Sep 2021 (3 years ago)
K WW
Sarah always answers emails promptly, if she’s not the person who deals with the enquiry she is sure to pass it on to the correct person. She is always professional and you can rely on her to do what she says she’s going to do. Thumbs up from me!... Read more
14th Sep 2021 (3 years ago)
J Lai
Our agent, Alexander Smith? did a great job for helping us to follow up the maintenance works. Highly recommended this agency to others.... Read more
9th Sep 2021 (3 years ago)
F Tong
The staff from Romans were very helpful !
Namely Tim, Anthony and Rachel....they provide prompt and well organized service for us in renting propertie.
Their friendly and helpful attitude is highly recommended!... Read more
Tenant
25th Aug 2021 (3 years ago)
J Brearley
The service we got from Romans was excellent!
I dealt with Tim, Anthony and Rachel....who were all very professional and helped us every step of the way in regards to letting our property out.
I would definitely use these guys again in the future!... Read more
Landlord
7th Aug 2021 (3 years ago)
J Buchan
I found that Antony & Rebecca are both highly professional, to the point and very efficient, the process on finding, securing and finalising paperwork to enable myself and my partner to move in to our new property was very smooth, I would definitely use again.
Thank you both for a stress free transition.... Read more
Tenant
2nd Aug 2021 (3 years ago)
A smith
Very good helpful stress free Thank you... Read more
25th Jul 2021 (3 years ago)
J Chim
It is my first time to find a flat in UK and found Romans helped me from a lot of stresses. I have had a nice viewing experience and clear explanations from Antony. Also, his team made a great effort to allow digital signing of documents easy and effective during this pandemic situation.
I would recommend Romans to my friends if they come and look for a place here.... Read more
Tenant
24th Jul 2021 (3 years ago)
I Lee
Antony and Rebecca have been very helpful during the whole process. They replied my queries promptly. Very efficient team. Antony was very kind to make sure if we are alright after check in. Thank you very much.... Read more
24th Jul 2021 (3 years ago)
C Manley
Romans have been very helpful during our tenancy with them and after. Great service.... Read more
Tenant
21st Jul 2021 (3 years ago)
H Ken
The Property management is quite good and the property manager Sarah George really follow up our case and react fast.... Read more
Tenant
21st Jul 2021 (3 years ago)
P inglis
Working With Sarah George has been the most professional experience to date :)... Read more
20th Jul 2021 (3 years ago)
B dhillon
I just had the good fortune to be speaking with the very professional and friendly Alex (Smith) who has arranged a plumber/electrician to resolve our lack of hot water issue, I was expecting to have to chase up the issue a few times as I have had to do in the past but the lovely Alex has organised a call out within minutes of us talking.....30 mins later a plumber (Pat, top guy!!) has been around to ours and the issue has now been resolved.
If all property managers were as efficient and friendly as Alex the world would be s better place ????????????????... Read more
Tenant
9th Jul 2021 (3 years ago)
M Armstrong
I have been very impressed with Sarah George and Pooja Chavda and the way they handled properties I have dealt with. They are always professional, responsive and their attention to detail and timings is impeccable.... Read more
6th Jul 2021 (3 years ago)
J Tsang
I've rented a house from Romans Lower Earley branch. People are kind and helpful. Anthony made the renting process quite easy for me when I moved from overseas. And Rebecca is a very good letting manager. She is there anytime I need somebody to assist me. Thanks a lot.... Read more
Tenant
6th Jul 2021 (3 years ago)
F Tung
I would like to take this opportunity to express our thankful to Romans Lower Earley, they helped us to find our home very quickly. The team was helpful and responsive. The whole process was extremely smooth. I would recommend my friends to use this agent if they look for the new home.... Read more
Buyer
5th Jul 2021 (3 years ago)
F Chan
Very responsive and efficient! The whole process is smooth and professional. Recommended A++... Read more
24th Jun 2021 (3 years ago)
S James
Excellent service from Sarah George and the Romans property management team , highly recommended... Read more
16th Jun 2021 (3 years ago)
K Ho
The staff and agents from Romans are very eager to help. And, the property they recommend really match to our need. I highly recommend Romans Letting & Estate Agents Lower Earley to you.... Read more
8th Jun 2021 (3 years ago)
B Gantayet
First time landlord, and the experience has been good so far. Professional and well organised, respond quickly and stay in touch both sides to resolve issues. Thanks to Sarah George from property management for great customer relationship, responding quickly and working with different parties for some tricky situations.... Read more
Landlord
3rd Jun 2021 (3 years ago)
V Parsons
Antony Parker from Romans Letting is exceptionally knowledgeable as well as a professional in his field. He comes highly recommended in sourcing your new home with passion and enthusiasm.... Read more
1st Jun 2021 (3 years ago)
M Crawford
First time ever going through an Estate Agent as have always been direct with landlord previously. Although I couldn't make it for the viewing back in Feb due to work, the process right from the start to moving in was really good.
Huge thanks to Antony and Laura for all their help along the way, extremely grateful. They answered all my questions (there were quite a few) in detail as well and were very responsive. Moving day was quite a challenge as it took all day single handed, but fast forward and all settled in!
Thanks again!... Read more
Tenant
31st May 2021 (3 years ago)
T Lam
Excellent service with professional, pretty helpful and responsive. Willing to help even though I am at the oversea. The house is in good condition, nice quality control. Explain everything in details. Will definitely use its services again in the future.... Read more
27th May 2021 (3 years ago)
M Lin
This is the most professional property agency I have ever seen. Romans put my property on the market for rent, and it only took me a week to sign the contract with the tenants. GREAT GREAT GREAT
The staff of this branch are very professional and friendly, and they gave me many good suggestions and helped me with the relevant procedures. I think I will recommend them to my friends.... Read more
Landlord
25th May 2021 (3 years ago)
M Miller
All the staff have been super helpful with me and my partner with the rental of our first shared home.
Thanks to Sarah George for going above and beyond to help us out!... Read more
Tenant
25th May 2021 (3 years ago)
R Christer
After months of searching to no avail, we had just two weeks left on our previous tenancy. Romans Lower Early stepped in and blew us away (finding a home for a family of five with two dogs is not an easy task). The professionalism shown by the team was brilliant. As we have dogs, we expected a bit of a negotiation period. This wasn’t the case, within a couple of days the landlord had agreed to the terms. What followed was an extremely efficient process clearing up the document process, docusign is a timesaver of note.
A big shout out must go to Jack and Anthony from the Lower Early Branch. Thank you for your professionalism and punctuality.
Molly Greenfield, your guidance through the tedious task of getting through the paperwork and answering all and any stupid questions we may have had is greatly appreciated.
As a whole, our experience with Romans has been faultless. Thank you for the great service.... Read more
Tenant
24th May 2021 (3 years ago)
K Annie
Great service from Lower Earley Romans, especially thanks to Antony & Molly. They have been so helpful during the whole process.... Read more
4th May 2021 (3 years ago)
T chikomo
A big thank you to Jack , Joe, and the team. They were all fantastic during the letting process . Prompt replies and knowledgeable.... Read more
Landlord
24th Apr 2021 (3 years ago)
S Varcoe
Tristan, Olly, Nick and the rest of the team at Romans Lower Earley were a massive help to us selling our old home and buying our new one. They were always responsive and really went the extra mile to make sure that everything went as smoothly as possible.... Read more
Seller
30th Mar 2021 (3 years ago)
S Din
We would highly recommend using Romans. From our first meeting we felt very comfortable and confident. Their knowledge and advice was exceptional and really knew their field of work. Nothing was ever to much trouble, no question was ever a stupid question. Easy to contact. If there was an issue, a quick phone call and it was resolved straight away. I highly recommend Romans for selling/buying your property.... Read more
14th Mar 2021 (3 years ago)
I Dye
Great service from Tristan and the rest of the team at Romans Lower Earley, they made the whole process so easy. I would highly recommend them, they was really transparent and honest throughout, thanks for a great experience. Many thanks, Ian... Read more
12th Mar 2021 (3 years ago)
F Buller
This was our first move and Romans helped support every step of the way. It’s been a smooth and stress free process! Romans have been very efficient and responsive with any of our queries too. Would definitely recommend Molly our letting manager and thank you for all your help!
Even had a lovely moving in gift box on our hand over day what a lovely way to settle in!
Thank you all so much for a great service :)... Read more
Tenant
12th Mar 2021 (3 years ago)
A Kayani
The whole team was very professional and to the point when it comes to get things done. I would like to mention Olly who took me through the process and was constantly following up all parties on my behalf, very professional and committed. Highly recommended!... Read more
1st Mar 2021 (3 years ago)
C Wicks
Very efficient get the job done!... Read more
15th Feb 2021 (3 years ago)
S Breakspear
It was mine and my partners first move, Romans helped us every step of the way, they always kept us in the loop, they answered any questions we had very quickly and very informative, our move couldn't have gone smoother and they even checked in on us a couple of days after to check if we were settling in okay. We highly recommend using Romans... Read more
Tenant
26th Jan 2021 (3 years ago)
R Lale
I just wanted to thank Romans for everything they did to help us during what turned out to be a very long, drawn out and stressful conveyancing process.
Olly was particularly supportive and always at the end of the phone when I need help or just needed to vent.
They did everything they possibly could to get this move actually moving and I we appreciated their presence through the whole process.
Always approachable and friendly and nothing was too much trouble.
We would definitely recommend Romans, Lower Earley
Thank you guys!... Read more
20th Jan 2021 (3 years ago)
I G
I would definitely recommend Lower Earley Romans.
It is a second time I'm renting with this branch and with both cases I had a good experience.
Antony and his team found a perfect place for me and my little boy in no time. Made all paper work and a hard part of moving extremely easy.
Professional, reliable and helpful team :)
Thank you very much guys!... Read more
Tenant
19th Jan 2021 (3 years ago)
M Coulson
We're delighted with Romans who handled the sale of our Earley property. We put the property on the market late August 2020, had 3 viewings on Saturday 12th September, 3 offers the following Monday and we accepted one very close to the asking price on September 15th. Exchange of contracts took place on December 14th with completion 3 days later. We were particularly impressed with the commitment of Ollie Lunn to manage the chain and get the transaction completed in time for Christmas 2020.... Read more
Seller
5th Jan 2021 (4 years ago)
P Monteiro
Great experience with Romans Lower Earley. Seemless process and excellent support service. We have been private tenants for more than 2 years, without any problems. Excellent service and very quick in solving any issues. Joseph G., our property administrator has provide an excellent work, always looking after the property and our requests. No doubt a five star service........ Read more
Tenant
22nd Dec 2020 (4 years ago)
J Jie
For a landlord living overseas, the quality of service provided by a real estate agency is very important. My house has been under Romans full management for two and half years. They've always done well.
In particular, Mr Joseph Gilliland keeps efficient and good communication with me even during the pandemic. House maintenance were arranged quickly and good. Good job!... Read more
Landlord
10th Dec 2020 (4 years ago)
O Serna
Very fluid communication with the whole team. Great support provided "off-site", since I was living in another country. If I need to move again within the UK, for sure I will contact Romans again!... Read more
1st Dec 2020 (4 years ago)
Petra
We can highly recommend Joseph Gilliland who is very reponsive and helpful and provided us with some great advice when our tenants were moving out.... Read more
Landlord
30th Nov 2020 (4 years ago)
D Ferris
Tristan and team have been fantastic through a very tough sale/completion process (due to the pandemic). The team have been responsive, professional and go above and beyond, not just during the sale process but also the aftercare post sale completion. I would highly recommend working with them, the service was fantastic and they got the property sold quickly!... Read more
Seller
27th Nov 2020 (4 years ago)
P Chube
Pleased with the service, very professional, courteous, and quick response to emails and VMs. Would highly recommend Romans.... Read more
16th Nov 2020 (4 years ago)
L Mwafulirwa
Helpful staff from property viewing to move in. And our property manager is excellent.... Read more
Tenant
11th Nov 2020 (4 years ago)
Y McMeel
Joseph Gilliland and Katya Just have been excellent, they were always very helpful, professional and responded to our queries very promptly and always resolved them. They were a pleasure to deal with.... Read more
5th Nov 2020 (4 years ago)
P ROSARIO
We would highly recommend Romans of lower Earley.
We started renting almost one year ago and the process from start
was made very easy. Anthony and Tessa have been very helpful during the course of our agreement. We are about to move into a new property
also rented through Romans Lower Earley and again the same helpful service has been given. Great service and thank you.... Read more
Tenant
28th Oct 2020 (4 years ago)
S Ribouet
Very good service. Jack was our letting agent he was very affectionate and found us a property very quickly, would highly recommend!... Read more
Tenant
20th Oct 2020 (4 years ago)
T Rints
Antony and Afiya were both incredibly helpful and helped make the transition into my new home smooth.... Read more
12th Oct 2020 (4 years ago)
C Walker
Joseph Gilliland helped ensure the process of one set of tenants exiting and another set moving in was seamless. Great advice was provided with regards to the checkout report, inventory and getting any necessary remedial work completed prior to the new tenants moving in.... Read more
Landlord
12th Oct 2020 (4 years ago)
N D
Very dishonest and misleading. Do not have your best interest at heart. The worst agency I have yet to deal with.
I would highly recommend Prospect Estate Agents & Letting Agents Winnersh they are very helpful and good,We bought our house through Prospect Estate Agents.... Read more
Buyer
6th Oct 2020 (4 years ago)
W Padinho
The experience of renting was outstanding! I want to thank the Romans' team for high professionalism during this operation.... Read more
Tenant
17th Sep 2020 (4 years ago)
D Bogle
I emailed to arrange a viewing of a property in Reading. I spoke on the phone to a member of staff who took some preliminary details. My partner and I duly attended the the viewing on time. It was disheartening to see the disappointment/surprised look on the face of the Agent who attended to show us around. Perhaps he had never seen Black people before.... Read more
7th Sep 2020 (4 years ago)
J Stratford
Romans of Lower Earley have managed my property for the last few years and I have always been very impressed by the professionalism by which this has been carried out. I have particularly appreciated the assistance of the Property Manager at Romans Group Head Office: Tessa Green in sorting out various problems over the years that have arisen with regard to the property. This has always removed the stress from the process of renting the property out.... Read more
Landlord
2nd Sep 2020 (4 years ago)
A Osman
The overall experience of renting with Romans was very good. Anthony and the team did a great job at maintaining a great customer satisfaction. Even in the middle of a challenging global pandemic they've shown professionalism. Romans were responsive and listened to our needs and requirements. A shout out to the LE Sales team - thanks for your patience and guidance. We'll be back ;-)... Read more
Tenant
29th Aug 2020 (4 years ago)
M Sharaf
We have been renting with Roman's for the last two and half years, I could not express how impressive our experience was, starting with their help when our plane was very late after their working hours and yet we picked up the key at Earley's office. Regarding the property management, we where blessed with being managed by Tessa, she is very very helpful and extremely nice. Thank you Roman's Lower Earley and special thank to Tessa.... Read more
Tenant
27th Aug 2020 (4 years ago)
R Rajkumar
We would highly recommend Romans Lower Earley Branch. Antony Parker has been very helpful in finding us a nice home. Afia Hinds helped making the process a smooth one as it has been over 20 years since we rented a place. Tessa Green has been very helpful too. They have been professional, friendly helpful throughout. Hope to deal with them again when we look to buying our next home soon.... Read more
Tenant
26th Aug 2020 (4 years ago)
D Bogdanova
Outstanding service by our property manager Tessa! Always responds fast and helps with everything she can. We have been renting for a long time, but Tessa and Romans Lower Earley are definitely the best service we have received. Keep up the great work!!... Read more
Tenant
21st Aug 2020 (4 years ago)
R Gorezi
We've been renting via Romans for almost two years now and have been very happy with the service.
A massive thank you to Tessa Green for helping us out all the time and getting in contact with the landlord any time needed. Thank you, highly recommend ????... Read more
Tenant
19th Aug 2020 (4 years ago)
Z Min
We had bad experience when we used Romans for renting 7 years ago but when it comes to selling this time, they changed our mind completely. Neil and Olly at Lower Earley branch are amazing. They kept bringing viewers and always follow up our enquiries straight away! Simply brilliant! Thank you so much for your great service and hard work.... Read more
Seller
7th Aug 2020 (4 years ago)
R Safety
very helpful and friendly staff:)) I am very happy to the service I got from Romans employees was excellent...... Read more
24th Jun 2020 (4 years ago)
T H
I have recently sold my house with Romans and the team at Lower Earley. I found them to be really helpful and hard working especially when it came to viewings and drumming up interest. It was particularly hard selling during the current climate & Romans made it a lot smoother! Special thanks to Tristan for all support at the beginning and to Neil for helping get it over the line at the end!... Read more
Seller
14th May 2020 (4 years ago)
C Nicholls
Lee was great to deal with, open and honest when viewing properties. A decent bloke, I recommend.... Read more
22nd Mar 2020 (4 years ago)
J Jacob
From start to end, it is completely transparent and effective in all the process and on time. Simply superb.... Read more
17th Mar 2020 (4 years ago)
J Kendall
I cannot recommend Romans Lower Earley highly enough. Having dealt with a range of other local agents throughout the moving process in various ways, the team at Romans were head and shoulders above in terms of professionalism, communication, and, ultimately, effectiveness.
We dealt primarily with Tristan, who from the start was really open and honest. He explained clearly how the house would be priced and how sale strategy would be informed by market research. This research-driven approach really impressed us and was undoubtedly responsible for us selling our house as swiftly as we did.
We were also blown away by the team's attention to detail in all aspects of the process, from the quality of photos and floor plans, through to making sure everyone on the team was familiar with the property and able to speak confidently to buyers about it.
Once we were under offer, Tristan managed communication and the relationship with our buyers brilliantly. We always felt able to contact him, with even the smallest query and feel sure of a quick and helpful response.
Above all, we felt that the Roman's Lower Earley team just worked incredibly hard to help us achieve our sale, for which we are extremely grateful.... Read more
Seller
12th Mar 2020 (4 years ago)
S Dawes
The staff at Romans have made the whole stressful process of buying and selling a property as easy as it can be ; they found just the property we had been looking for ; and sold ours in less than 2 weeks what more can i say .... Read more
Seller
6th Mar 2020 (4 years ago)
S Smit
The team was fast and efficient getting us from viewing to moved in with a quick turn around time. Very professional! Good work guys!... Read more
Tenant
5th Mar 2020 (4 years ago)
M Reindorp
Used Jack to help us find our first rental property, was exceptionally helpful and always responded to questions promptly.
We moved in yesterday almost exactly one month after we started looking.... Read more
Landlord
4th Mar 2020 (4 years ago)
U Niazi
Pleasant experience of dealing with Romans for buying a house. I would like to mention a few names who were very helpful; Oliver, Daniella, Trevor and Julie. We used their mortgage and protection services as well and felt we were treated well and professionally. We will use their services again in the future.... Read more
Buyer
3rd Mar 2020 (4 years ago)
P Patel
We had a very good experience using Romans recently for the sale of our property in Earley. Tristan and his team were always available for queries and kept communications open and relevant. Compared to other other estate agents in the area they valued fairly to what we believed the property was worth and even managed to get plenty of interest to negotiate (up). I would highly recommend using them above others.... Read more
Seller
27th Feb 2020 (4 years ago)
P Starmer
I have found Romans in Lower Early very good, this is the 1st time I have used them and this is the 1st time I've rented a property.
Anthony was very helpful and kept me updated on everything I had to do and keeping in contact to make sure everything went smoothly, very impressed... Read more
Tenant
27th Feb 2020 (4 years ago)
M Thakkar
Romans letting agents - Chalfont Close Reading (Richard Chambers/ Antony Parker) have been very friendly, helpful and efficient during our renting process when we moved from Scotland to Reading. Few hours before we moved in landlord denied access to us due to electrical safety issue, Romans arranged all our furniture in storage, arranged our accommodation in hotel for 3 nights, provided us alternate nice house within the same school catchment to rent within a short notice and provided labour to assemble our furniture too. We lived in the house over 7 years and have had absolutely no issues. Tessa Green - Property Manager - a wonderful lady supported us in all these years. She arranged required maintenance personnel quickly as and when required and also following half yearly inspections. I really thank Romans whole team and their professionalism, politeness and support towards their tenants. Also, they have been reasonable in refunding most of my deposit money after consulting me nicely. I would recommend tenants using Romans as their letting agent.----Mayur T.... Read more
Tenant
25th Feb 2020 (4 years ago)
L Twum
I needed accommodation urgently and I was constantly checking numerous websites until I found this suitable one that I now live in only seconds after Romans had advertised it. Someone from Romans contacted me straight away when I showed my interest in the property - that was even out of office hours. My thanks go to Anthony, my local branch contact for everything he has done for us in securing this tenancy and the good confirmation or reference letter he gave me. Also I will like to thank Tessa, my building manager for her understanding and support. I will recommend Romans Estate agents to everyone who is looking for a place to rent.... Read more
Tenant
21st Feb 2020 (4 years ago)
T pritchard
I approached Romans and Neil Fenning and they were a breath of fresh air compared to my previous estate agent. Romans were very professional and had great communication. I was very happy with the team and wouldn't hesitate to use them again. Would highly recommend.... Read more
11th Feb 2020 (4 years ago)
L Whitehurst
Olly and Trevor from the office in Lower Early were always on hand to assist me with my first house purchase. Got the keys yesterday. Happy with the experience overall. Thank you.... Read more
Buyer
15th Jan 2020 (5 years ago)
J Marques
I left home and forgot my home keys inside. I called Romans and after 10min they came with keys to open the door for me. Very good thank you... Read more
Tenant
8th Jan 2020 (5 years ago)
L Kearney
My partner & I completed on our first house purchase a couple of weeks ago. We found the communications between us, the estate agent and the seller to be fantastic. As first time buyers we were also guided through the process with ease.
The time taken between our offer being accepted and completion was 8 weeks. Everything ran smoothly and the team worked very hard to make sure the sale was quick & easy.
Everyone at the branch was fantastic but three members really helped with the entire process. Olly took us on several viewings and was always very professional, friendly and informative. Neil helped a great deal once our offer had been accepted and he was always available if we needed any advice. Danielle our move manager was fantastic and so helpful. The whole team made sure our move was quick, both for our benefit & the sellers, easy & efficient. Thank you!... Read more
Buyer
17th Dec 2019 (5 years ago)
M Maher
Excellent Services and follow through to completion in everything. Thank You... Read more
10th Dec 2019 (5 years ago)
C Lindsley
Extremely helpful from start to finish and lovely friendly staff!... Read more
19th Nov 2019 (5 years ago)
S McEvoy
Professional & courteous service. Regular updates given during tenancy application process plus follow-up once we had moved. Highly recommend.... Read more
Tenant
13th Nov 2019 (5 years ago)
L Joseph
It was good however I wish the tenant was averaged over both tenants instead of based one with lower credit. Something for future support. The No Deposit Option was the only reason we went with Roman's and offer was rescinded after the invoice was provided. I find this miss leading to say the least.... Read more
Landlord
12th Nov 2019 (5 years ago)
U Samee
Many thanks to Neil, Tristan and Olly for seeing through my house purchase to completion! I was kept well informed at all stages and they answered all my queries promptly. Neil mediated to help myself and seller agree on a sale price through a difficult negotiation, as myself and seller are probably not the easiest clients to deal with when it comes to money. Neil was honest and open at all times even though sometimes it was not what I wanted to hear. The team were really helpful in allowing multiple viewings before purchase. I am really happy with my buying experience.... Read more
Buyer
11th Nov 2019 (5 years ago)
C O'Grady
Romans were great, they were very responsive and so helpful with our situation (we had just moved over from Australia). Special highlights to Tony, Tina and Jack. Thanks so much, we absolutely LOVE our new home.... Read more
6th Nov 2019 (5 years ago)
J Apap
I managed to lock myself out of my flat this morning without my phone, wallet or anything. I called Romans using my neighbour's phone. Jack at Romans was kind enough to bring the keys down to me to save me a walk in the rain in my PJ's. Within 10 minutes of making the phone call Jack was there to let me back into my flat. Really helpful and prompt.... Read more
5th Nov 2019 (5 years ago)
J Case
I can highly recommend renting with Romans . This is the second property we have rented through them . On both cases Antony Parker, Tim Allen have been super efficient and always there to answer any questions we had. I would highly recommend ?????????? Thank you Jacquie & Matt... Read more
Tenant
30th Oct 2019 (5 years ago)
N Andishi
The showing and sales team were great. However it wasn’t possible for me to deposit cash and without an account, I had to rely on your employee Ms. Lucky Sharma to help me. The property move in was not scheduled according to a time convenient for me because the property manager was unwilling to help. The actual move in was great because the hand over staff were polite and very pleasant.... Read more
9th Oct 2019 (5 years ago)
Ö A
I've rented house from Romans Lower Earley branch. People are kind and helpful. Anthony made renting process quite easy for me when i moved from overseas. And i have to add that Tessa is a very good letting manager. She is there anytime i need somebody assist me. I'm glad staying in a property managed by them.... Read more
Tenant
7th Oct 2019 (5 years ago)
R Nicu
If is about taking money is like "Fast and furious". When is about returning the deposit they prefer to read the bible first :)... Read more
4th Oct 2019 (5 years ago)
Hrz
Romans Lower Earley, were very efficient in handling in our renting process. The whole process done very quickly and prompt. They've provided us with enough information, and documentation to help us settle in quickly. The process of setting the viewing appointment, and up moving process. Our Property Manager as well has been helpful, any issues had been resolved quickly. This is a credit to the team that they have there.... Read more
Tenant
4th Oct 2019 (5 years ago)
S Sha
Initial experience was good while Romans were giving support to assist in finding the property I needed.
During signing of the Tenancy Contract - the support was VERY POOR - since the person in charge had no clue about what were the mutual agreements to prepare before the house move. His job was to only have the contract signed - Romans did not make any checks of readiness even when requested, and the third party survey was the only means to find out. The Landlord communication seems to not work at all - since we have raised several requests through fixflow system - have not been addressed even after several months - and tenant priorities were not given much importance - non-complaining Tenants are customers who can be left at their condition! A mid term survey of the property was conducted and the report actually suggested some immediate fixes.- not taken up (propably waiting a green light from landlord - however this is again not chased or followed up)... Read more
Tenant
1st Oct 2019 (5 years ago)
M Seymour
Neil and the team were excellent in selling our home. They made the process so easy and straightforward.
We couldn't be happier with the service and would recommend to everyone in the area. ????... Read more
Seller
5th Sep 2019 (5 years ago)
S Paluri
Excellent service from Neil F, Danielle H and everyone from the Romans sales/move management team who have helped us.
Thank you very much... Read more
28th Aug 2019 (5 years ago)
J King
I have been using Roman's Lower Earley to let my rental property for over 10 years. They also provide a good honest professional service and take the stress out of finding new tenants. When compared to other agents, they are by far the best in the area.... Read more
Landlord
10th Jul 2019 (5 years ago)
J Strumskiene
I recently moved into my new flat with the help of romans. Antony Parker was really helpfull at all times answered all my questions and was always there when I needed him. He always explained everything well for me and it was a much easier and quicker process with his help. I appreciate everyones hard work and help at Romans lower earley. Thank you i will definitely recommend! ????... Read more
Tenant
10th Jul 2019 (5 years ago)
S James
The Romans team were very helpful. Was a pleasure working with the team.... Read more
9th Jul 2019 (5 years ago)
R Sangra
Top customer service. Communication is very good. Neil and Oli very helpful and responsive. Happy to recommend and will be using again.... Read more
1st Jul 2019 (5 years ago)
K Nel
We met with Sang that took us to view the properties and must say he was awesome, super friendly and efficient.
We viewed quite a few properties and met with quite a few people but he was definitely the best and most pleasant to deal with.... Read more
27th Jun 2019 (5 years ago)
S Ferozdin
Very good and responded back to us in timely manner. Thanks to Olly for his help!... Read more
26th Jun 2019 (5 years ago)
M Eltham
Sold & Brought with Romans, Neil and team managed the process well and made sure things went as smoothly as they could. Our house sold quickly and even though we lost our first buyer we managed to get a move viewings the same week.... Read more
Seller
21st Jun 2019 (5 years ago)
A Southern
We were really pleased with the excellent service we had from Neil and his team selling our house. They were all efficient, reliable, trustworthy, polite and keen. We had a constant stream of potential buyers and Neil and his staff worked hard to achieve our sale. We would use them again and highly recommend them.... Read more
Seller
20th Jun 2019 (5 years ago)
S Garg
I have now worked with Roman's twice and based on good experience, I would recommend them for their highly professional pre and post sell services.... Read more
Seller
18th Jun 2019 (5 years ago)
M.P
All those involved with our move at Romans made the whole process go smooth and efficiently.... Read more
2nd Apr 2019 (5 years ago)
S sandhu
efficient and kept in loop, very professional and competant... Read more
2nd Apr 2019 (5 years ago)
A Wang
Romans is a perfect team. They gave me a fantastic experience at the first day when I arrived at Reading. Antony provided me a lot of useful information and suggests about renting house.... Read more
Tenant
31st Mar 2019 (5 years ago)
S Graham
Sold my house with Tristan and the team at Romans, they were all engaging and helpful every step of the way. Resulted in a quick sale. Thanks.... Read more
Seller
29th Mar 2019 (5 years ago)
R Miller
Fantastic service from the team. Sangharsha Gurung and Tom Booker were extremely professional and responsive. They kept me informed every step of the way and always provided prompt feedback. Highly recommended and I will definitely be using them again in the future.... Read more
20th Mar 2019 (5 years ago)
J Graham
I've been using Romans now for more than 14 years. Always professional and always find good tenants quickly. The paper work is fast and efficient. Highly recommend them.... Read more
Landlord
14th Mar 2019 (5 years ago)
N Ingle
Excellent and very professional people, would certainly have no hesitation in recommending them to others, a pleasure to deal them.... Read more
14th Mar 2019 (5 years ago)
M Syed
We have rented the most expensive apartment and Romans didn’t even check if the shower and toilet works as it has been out of order since we moved in and nothing has been done so far. We are having to stay elsewhere... Read more
Tenant
7th Mar 2019 (5 years ago)
P Gorur
The Roman's team at Lower early (Sang, Tim, Anthony and Tom) did a great job right from when I asked them to put the property on market for rent and till the time it was rented. In comparison to other estate agents, they managed to get the most viewings and secured the tenant on a very professional manner within the timelines that was discussed. Great job and will work with them again in future... Thanks !... Read more
Landlord
27th Feb 2019 (5 years ago)
P Allison
From start to finish the service i got from Tristan, Oliver and Danielle was first class. Would certainly use Romans Lower Earley again.... Read more
25th Feb 2019 (5 years ago)
S Goldsmith
Very professional and lovely to deal with... Read more
22nd Feb 2019 (5 years ago)
S Parimi
The service is fantanstic. The team is really good and quick to give the updates on property we were interested. Thanks Neil, oli and chris.... Read more
20th Feb 2019 (5 years ago)
A Schorah
Just sold my flat through Romans. The lads did really well to get us the price they did in the current market. Would recommend.... Read more
Seller
20th Feb 2019 (5 years ago)
U Narendra
Having dealt with other agencies, I can surely recommend Romans as a one-stop-shop for any property dealings. It has taken less than a month from start to finish in the sale process. Extremely pro-active and always glad to go that extra mile to help customers (mainly Neil Fenning). Neil’s salesmanship coupled with his proactive team’ efforts is next to none. They understand customer’s needs, their priorities and work accordingly. We couldn’t ask for anything more, it has indeed been a very pleasant experience with Romans.
I wish Neil and his team all the very best! Thanks for all your help!... Read more
Seller
19th Feb 2019 (5 years ago)
L Hearn
Recently sold with Romans Lower Earley. Neil, Oliver and Tristan all extremely helpful and a pleasure to deal with. Nothing was too much trouble, so cannot fault the service they give. Would absolutely recommend.... Read more
Seller
19th Feb 2019 (5 years ago)
J Stargatt
Fantastic service from the team. Neil, Tristan and Oliver were always professional and responsive. They kept me in the loop every step of the way and always provided feedback. Once I switched to them as an agent they revamped the interest in my property and found a buyer quickly. They managed they whole cycle very well. I would definitely use them again in future... Read more
Seller
11th Feb 2019 (5 years ago)
J Middleton
Romans of Lower Earley dealt with finding new tenants in a very professional manner and now manage the property in the same professional manner. I have no hesitation in recommending them.... Read more
Landlord
8th Feb 2019 (5 years ago)
G Hauxwell
I recently sold my house through Romans Lower Earley and from start to finish they were fantastic. We were listed with a different agent and Neil knocked on my door to discuss changing to Romans. And i am so glad he did!
I built a great rapport with Neil and Ollie, who treated me as a friend as well as a customer. They brought people through the door every day and sold the property within a week of listing with them. Once we had accepted an offer we worked with our move manager Danielle in the Brackell office who was exemplary and a tremendous asset to the company. Hopefully we won't be moving house again for a long time! but if we do we will 100% use Romans. I would recommend them to anyone. Thanks team for everything you did for us in 2018.... Read more
Seller
5th Feb 2019 (5 years ago)
F Neil
Using Romans lower earley branch was a bit of fresh air, after the ego of the Wokingham branch. It's who you get as they say, not the company itself that's good. Sangharsha Gurung, was professional and helpful and spoke to us like normal people, which somehow people lack this skill. I hope that the management of the property we're renting will be as helpful and make things go as smooth as this transition has been.... Read more
Tenant
2nd Feb 2019 (5 years ago)
S alsubaei
many thanks for Sangharsha for his kinds and helpful from start to end. I would have no hesitation in recommending Romans agents Lower Earley.... Read more
2nd Feb 2019 (5 years ago)
R Krzak
Romans of Lower Earley have dealt with finding tenants for my properties in a very professional manner. Big thanks in particular to Tim, Sangharsha and Anthony who couldn’t have been more kind, considerate & helpful from start to finish. I have every confidence they will ‘manage’ my properties in this same professional manner. I would have no hesitation in recommending them.... Read more
Landlord
1st Feb 2019 (5 years ago)
W S
I used Romans to sell my property and I couldn’t have been happier. Neil and his team went the extra mile to make sure both myself and the buyer were happy. Excellent service, great communication, would definitely recommend to anyone.... Read more
Seller
1st Feb 2019 (5 years ago)
F Carvalho
From end to end, despite the huge above chain, the team kept everything on track and was able to liase in an efficient manner with the seller and solicitors throughout the whole process. I am pleased with the services provided.... Read more
30th Jan 2019 (5 years ago)
G Dodd
Romans managed the flat I rented for 4 years. Tessa was always very helpful, and friendly yet professional. Most issues were sorted out effectively and efficiently with the availability and permission of the Landlord also a factor. Sangharsha was very considerate, professional and accommodating when booking viewings. Services are a bit pricey and they tend to charge you whenever possible, but customer relations are good.... Read more
Tenant
18th Jan 2019 (6 years ago)
L shed
Neil From lower Earley branch has been amazing!!!!! He has to deal with a very tricky situation within our chain. He worked around the clock to suit all parties and dealt with very stressed people very well. Thank you so much Neil for your hard work!!! It did pay off as we love the house! I would use Romans again!!... Read more
Buyer
3rd Jan 2019 (6 years ago)
G Symonds
As a seller we were very satisfied with the service we received - we felt the team understood our needs well, acted in our best interests, and were prompt and polite to deal with, always keeping us honestly up to date with the latest position.... Read more
Seller
27th Dec 2018 (6 years ago)
C Dinca
Poor services. High fees!... Read more
22nd Sep 2018 (6 years ago)
C Nwachukwu
Had a great experience from start to finish. The entire process was seamless and everyone was helpful , would recommend them... Read more
9th Sep 2018 (6 years ago)
N Brook
The Lower Earley team have provided excellent service with both rental and sale of a property.... Read more
11th Aug 2018 (6 years ago)
S Anna
really good experience with the Romans team, excellent support throughout the process. Thank you!... Read more
10th Aug 2018 (6 years ago)
R Dunk
The Lettings team at the Lower Earley branch have always been very helping & friendly. Unfortunately I have had to give 3 stars due to to the Property Management Team in there HO-Molly in particular, who was unable to act professionally when it came to a dispute over Tenant deposit release. Inventory was done and they acted in favour of Tenant even though issues had been found from this.... Read more
Landlord
5th Aug 2018 (6 years ago)
K Sari
Romans has the best properties in Reading, has good relationship with the house owners and engages third party contractors who are reliable, friendly, and affordable, for various services you need since the beginning of your tenancy till the end. The agents are knowledgeable about the properties they are marketing, the property management team share a database of information about the properties so in the absent of your property manager, somebody can still assist you. The inventory checking process for check in and check out was done fairly by an independent party and reported to the tenant. The refund process is done without delay. Highly recommend property agency in Reading, I was assisted by Mr. Antony Parker.... Read more
Tenant
15th Jul 2018 (6 years ago)
M Galloudec
Absolutely superb team, on the ball and ready to answer any questions I had. They work long hours, and really go the extra mile for their customers. My sale wasn't the easiest in the world, and they made it absolutely fantastic. Neil and Zack took great care of me!... Read more
Seller
1st Jul 2018 (6 years ago)
C Parsley
The customer service is 1st class, nothing is ever too much trouble for the team at Romans. Definitely recommend!... Read more
1st Jul 2018 (6 years ago)
R Kavuri
It was a wonderful experience with Romans in buying our dream home. They are quick in responding to my queries. They help me and the seller through out the purchase process. They have gone extra mile in chasing solicitors to find the blockers.. what an amazing people they are. I highly recommend them... Read more
Buyer
18th Jun 2018 (6 years ago)
C Sherwill
Romans Lower Earley were brilliant for both the recent sale of our house and the purchase of our new house. Neil and his team worked brilliantly from start to finish. In our opinion, communication with Neil and his team really helped us to completion with what was quite a tricky chain at times. Great team and all our thanks. Would definitely recommend to others.... Read more
Seller
19th May 2018 (6 years ago)
F Stahl
We sold and bought through Romans Lower Earley, used all their services and products, kept everything in-house. Throughout the entire process from advertising our property to completion of our sale and purchase we felt in good hands. Romans agents were confident, calm, were not pushy at all and achieved the desired result. If we would be seeking to upgrade on our home again we would definitely use Romans Services again.... Read more
Seller
8th May 2018 (6 years ago)
A Purohit
Excellent customer focus and always helpful. I would like to thank Antony Parker who went above and beyond to help me out at the last minute.... Read more
3rd May 2018 (6 years ago)
D San
I must say I haven't had the best experience with Romans in the past, but Phil (Earley office) changed my perception. great work, helpful throughout the process and hands-on. Good job!... Read more
29th Mar 2018 (6 years ago)
Russell
great sales pitch at the start, from then on customer service was very poor, they over priced my house significantly and generated 2 viewings in 4 months!!!! Where other similar properties for sale locally were generating 20+ viewings in the same period. After one of the viewings I returned home to find mud had been walked into my house. They didn’t advise any buyers on what I had asked, One of the sales team even said to me over the phone he told the buyer not to make an offer because I wouldn’t of accepted it! How the hell would he know?! Overall Romans are not worth using, I would highly recommned using a company that actually cares for there customers, not just there to collect a wage and go home!... Read more
Seller
19th Mar 2018 (6 years ago)
J Barnes
Friendly, responsive and efficient service at all times. Couldn’t ask for more. Highest regard for Anthony’s help and advice.... Read more
15th Mar 2018 (6 years ago)
A Lau
Romans recently helped us in renting out our property. Staff were professional, efficient and helpful.... Read more
Landlord
7th Mar 2018 (6 years ago)
P Richardson
Anthony on Lettings is so professional and so helpful, he always comes back straight away from a phone call or email that has been sent. He is a credit to Romans. Tessa from the Maintenance side is outstanding she is so helpful and we were very lucky to have met her. Tessa made our whole experience with Romans a pleasure nothing was left undone. Romans - She is a keeper :)... Read more
Tenant
27th Feb 2018 (6 years ago)
T Trussler
Philip and the team were very helpful and the whole process was made very easy I would highly recommend them... Read more
20th Feb 2018 (6 years ago)
M fantozzi
These people act disgracefully. Borderline illegal behaviours, failing to vet tenants correctly, renting houses that are in a dangerous condition, failing to maintain properties or inform landlords of issues, threatening to evict within days of a missed rent payment, threatening illegally to withhold deposit monies. Don't be fooled by the nice young guys in the shopfront roles. Behind the scenes they embody the worst of professional property managers and rental agents.... Read more
Landlord
26th Jan 2018 (6 years ago)
H White
Neil and the team were first rate, making the whole process as stress free as they could. They were always customer focussed and treated us like we were their only client.... Read more
28th Nov 2017 (7 years ago)
N Sanderson
Was a bit annoyed when I found a property I wanted to view and the agent was Romans but nevertheless my partner and I still went to view the property.
When we got there the estate agent let us in, gave us a small leaflet then just waited by the front door! We were like 'So we will just make a way around ourselves then?' And he just nodded.
We then asked questions about the property and he just had no idea of the answers! Including what the house was on for! We couldn't even go out in the garden or the garage as he didn't have keys!
Afterwards we had another property lined up for viewing and as we walked out the door we had to say to remind him about it. But he just said to us 'oh it's not available anymore sorry'. It's been over a week now and both properties are still on the market!
Such a shame as I wanted to give Romans the benefit of the doubt but they really are rubbish! Now when I look at properties and see that they are with Romans I skip on past it.... Read more
29th Oct 2017 (7 years ago)
D Brown
Overall, Romans have been one of the more difficult estate agents to deal with through one of their fully managed rental properties. On the face of it, it sounds great, not having to deal directly with the landlord, a key person to raise issues to and full accountability, but we never got any of that.
When we viewed the property, we asked all the right questions and were told:
- Yes there is an alarm
- Yes, there is mains power in the garage
Whilst not sticking points, we were told yes to the above and were happy to accept the property. On moving in day we were disappointed to find that there was in fact no mains power in the garage (it had been disconnected) and that the alarm was unusable, as nobody from the agency had a record of what the code was.
The check-in inventory missed some items off the report, like the fact that there was no upstairs smoke alarm etc., stains on carpets, and marks on walls. In order to be fully accountable, we made comments on the inventory and sent it back to our Romans Property Manager. We received a snooty response saying that it was not standard practice to make comments on an inventory.
There were also a few other issues on check-in, most of which were rectified but one which wasn’t was an abandoned and broken plastic shed left in the garden. We advised to our manager that it was not usable and was completely broken – they said they would get it collected if it was left outside the property, well a week came and went and it was never collected. So we had to do that ourselves.
There was the time when we were left without hot water for 5 days, or the time when it took over 6 months for the agency and the manager to sort out a serious mold issue in the master bedroom. The interim solution was to ‘open a window’, which didn’t help when an inspection reported that the issue was in the attic. Again, there was no sense of urgency or priority here… we ended up having to sleep in our spare bedroom because of the constant build-up and growth of mold (which we cleared everyday), despite this we were still charged full rent and it still took over 6 months to rectify.
We then received a new manager who came to inspect the property, and picked up on the items that weren’t in the inventory (like the stains, missing smoke alarms etc). Well, because it’s not ‘standard practice’ to comment on any inventory issues, these were never actioned nor realised.
And then comes to the process of leaving the property. It also took them over 60 days to return the original deposit back to us, which is beyond a reasonable time (other agencies have been able to do this within 30 days).
If you want an agency which is slow, incompetent, will leave you without hot water, will take over 6 months to sort out a bad mould issue and leave you in the lurch. Look no further than Romans, you’ll be pleased of the work that they do for your tenancy fees!... Read more
Tenant
9th Oct 2017 (7 years ago)
D Niebel
Asked for a Valuation. Got one the next day without any fuss.... Read more
Seller
19th Jun 2017 (7 years ago)
A James
Dreadful, lied about our deposit by 80% thereby missing out to yet another Cash buyer. Evasive of phone calls and uncommunicative. Must be some cash in hand going on behind the scenes. Avoid like the plague!... Read more
Buyer
17th Apr 2017 (7 years ago)
V M
We have cats, so it can be a challenge to find suitable property to rent. However, we were lucky this time to stumble upon property marketed by Romans Earley. Antony contacted the landlord on our behalf to inquire about possibility of having cats at the property and kept us updated at all times. The whole thing went smoothly and in a timely manner. Everyone we were in contact with, was friendly and professional, so it´s a no brainer to use their services in the future. Thanks a lot to Antony Parker and the team for helping us find the lovely new pet friendly home!... Read more
Tenant
12th Apr 2017 (7 years ago)
C Witana
Superb customer service. A very big thank to Anthony Parker !!... Read more
10th Apr 2017 (7 years ago)
B Balakrishnan
They are good. Bit expensive. They stick to the process which is a good thing to do but it becomes bureaucracy and takes lot of time to deal with. One gentlemen by name Philip is of great help. He really understands what customer focus is.... Read more
6th Apr 2017 (7 years ago)
C Knight
Had the pleasure of dealing with Phil Hawkins with Romans of Lower Earley. He went above and beyond to help our move go smoothly, and responded quickly to requests we had. Thank you!... Read more
28th Feb 2017 (7 years ago)
A T
I’ve had the pleasure to deal with Romans Earley when looking for a new place to rent. Everything worked flawlessly. The agent Natasha who was showing me different properties was very professional and really made you feel comfortable and allowed you space to make up your own mind when viewing several properties. I didn’t feel rushed or pushed into any decision which I’ve had previous experience. Once I committed to property, the paper work and questions I had we dealt promptly. Would highly recommend them.... Read more
Tenant
30th Sep 2016 (8 years ago)
R Bater
Sales team were excellent no complaints as a tenant however the after sales team on checkout made us feel like secound class citizens with discrepencies in the check out process in the contract and being made to feel that they were doing us a favour when we left the property in impecable clean state.... Read more
Tenant
10th Sep 2016 (8 years ago)
H Sarac
Great service and perfect attitude in every step. After moving in we saw that the house has been professionally cleaned and all details has been checked. Then an account manager helps you for all.
Shortly, I liked them and all fees are worth.... Read more
Tenant
21st Jul 2016 (8 years ago)
A LATTIMORE
I provide positive feedback on the excellent service provided.
This includes the documentation and advice given by Lettings Advisor which I found clear, concise and traceable.... Read more
Landlord
19th Jul 2016 (8 years ago)
K Hawkins
awful!!!!!... Read more
2nd Oct 2014 (10 years ago)
S Longland
Excellent communications from Tom, sold my house quickly and without fuss.... Read more
Seller
16th Aug 2013 (11 years ago)
M Stenton
All the staff at Romans have been very helpful when finding new tennants for the property I let through them. I would recommend them to any landlord.... Read more
Landlord
14th Aug 2013 (11 years ago)
R bavaria
I have rented a 3 bedroom house with Romans and i am extremely pleased with the service provided by Romans right from the property viewing till we got settled into our new property. very well professionally managed all services under one roof.... Read more
Tenant
7th Aug 2013 (11 years ago)
P Young
I have rented my 1 bedroom house through Romans quite recently. The service I got from Romans employees was excellent. They were extremely polite and very helpful. The only downside of the whole process was the referencing. I found very difficult to deal with the company which is used for referencing. It was unbelievably painful process and I had to prove my address covering last 3 years. It was not negotiable. I do understand why Romans are so proud of having a tough referencing process but I do believe some people might get put off by this. I was very happy with the detailed inventory as there was not even one little thing forgotten. Very good overall experience.... Read more
Tenant
6th Aug 2013 (11 years ago)
C Roberts
Recently used Romans in Lower Earley to let a property - they were quick and efficient and I love that you can do most things online.
thank you!.... Read more
Landlord
5th Aug 2013 (11 years ago)
S Khan
I have used Romans Lettings for the last few years now and I am very impressed by their service and management of my property. I have been very impressed when dealing with agency as they have always been very proactive and Rob Flood has been very professional in his dealings with me and ensuring that I find a suitable tenant.
I also find their managing services excellent and am impressed with their problem-solving and proactive approach. I would not hesitate to recomment them to others.... Read more
Landlord
24th Jul 2013 (11 years ago)
I Sharma
I have recently worked with Romans on selling my property and have found them to be very professional, efficient and they have gone out of their way to ensure that I have the best possible experience.... Read more
Seller
15th Jul 2013 (11 years ago)
A Henry
I have been a landlord for nearly 3 years now and having never let a property before, I have been very grateful and appreciative of the help and support that Romans have given me. We are now on our third set of tenants and I have to say that Romans have been very efficient and professional with regards to all aspects of letting my property.
Thank you!... Read more
Landlord
10th Jul 2013 (11 years ago)
M Reichelt
As a landlord, the service I’ve received from Rob Flood and the team at Romans in Lower Earley has consistently been excellent. They’ve been professional and efficient in dealing with the property and friendly and helpful to deal with on a personal level.
I have no hesitation in recommending them to others.... Read more
Landlord
29th Jun 2013 (11 years ago)
S neelam
A very professional and friendly team at Romans have given us an exceptional service and would definitely recommend to others.... Read more
26th Jun 2013 (11 years ago)
T S
Very professional service. We did not have to worry about anything, Amy and Anthony have sorted everything for us. We strongly recommend them :D... Read more
26th Jun 2013 (11 years ago)
Y hijjy
Very friendly service, Conrad provided a lot of useful information over the phone, trying his best to help me. Thank you.... Read more
12th Jun 2013 (11 years ago)
S bookse
Warmly and professional service from Rob and Amy. Thanks for all the help of Romans make me moving new home smoothly. Cheers... Read more
11th Jun 2013 (11 years ago)
J Callaghan
Very professional service from Rob and the lettings team. Antony was very helpful when we were looking for a suitable property and Amy made sure the paperwork was processed quickly and smoothly. I can recommend Romans without hesitation.... Read more
Landlord
10th Jun 2013 (11 years ago)
D Rowe
Following a very bad experience with another letting agent we changed to Romans at Lower Earley. They have made the changeover very easy and quickly found us a new tenant. Michal Matejka has been very helpful and is always polite. As we are living in Australia we are confident that we can trust Romans to look after our property.... Read more
Landlord
5th Jun 2013 (11 years ago)
A Keep
Thanks to the Letting team at Romans Lower Early!
Great service from the friendly team, kept informed every step of the way. They made the whole process from viewing the property to moving in as easy and stress free as moving can be!
Definitely recommended.... Read more
Tenant
3rd Jun 2013 (11 years ago)
D Melluzzi
Buying a house is a challenging time. My partner and I had been buying a property through another agents but after 6 months of putting up with them bending the truth, we'd finally had enough and pulled out.
We were in a bit of a rush to find our next property due to having our first baby on the way. All I can say is thank god we found a vacant house that we love through Romans.
We liaised with Lee Glome from the Lower Early branch to negotiate the deal for us, and once that was agreed upon, Romans hand you over to their "Move Management" team. Lisa Roe was the lady on point to assist us from beginning to end of the deal and was constantly chasing the vendors solicitor on our behalf. It is honestly the most professional service I've been lucky enough to of experienced. I can't thank Lisa enough for all of the help and support she gave us, it made our first time purchase a lovely experience, and it was all completed within 4 weeks!
If only more estate agents were like Romans!... Read more
Buyer
22nd Mar 2013 (11 years ago)
R Paton
The service we received from Tom Skinner was excellent. He sold our house in two weeks and also arranged an open house one Saturday lunch time in December.. From the open house we had an offer which we accepted the following week, This was over the asking price due to the interest with the open house viewing.
Tom was excellent,he updated us with every viewer we received at our property.
Once we had sold the house Lisa Rowe then took over by updating us and our buyers with the progress of the sale.
This has all gone smoothly and we complete in two weeks time.
I would like to thank the staff at Romans for their excellent customer service.I would highly recommend Romans if you are thinking of buying or selling your property.
Lyn & Ray Paton... Read more
Seller
11th Mar 2013 (11 years ago)
I Alainachi
I had a very good treatment from the team in 3 branches Lowe Earley specially as well as woodley and Wokingham. They gave big effort to find me a property to rent in a short time. The administration team was helpful as well. Thanks again.... Read more
Tenant
23rd Feb 2013 (11 years ago)
I delacruz
It was very nice to find a friendly agent who is accommodating and helpful in assisting us throughout our move. An excellent service that is worth your penny! I highly recommend Rob for being generous with his time, very professional indeed!... Read more
Tenant
11th Feb 2013 (11 years ago)
N Wright
Rob Flood Lettings manager at Romans Lower Earley, and his team have always come up trumps in finding me tenants for my property.
They are efficient, informative and professional at all times with a friendly and approachable manner.
I would not hesitate in recommending them.... Read more
Landlord
28th Jan 2013 (11 years ago)