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  1. Home
  2. Romans - Caversham
Romans - Caversham Logo

Romans - Caversham

Opens tomorrow at 9:00am
13 Bridge Street,Caversham,Reading, RG4 8AA
Our Local Property Experts with over 30 years of knowledge are able to give you an accurate market appraisal

Opening hours

  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 5:30pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Romans - Caversham Reviews (283)

Have you used this agent?
  1. 86% 5/5 Stars
    86%
  2. 6% 4/5 Stars
    6%
  3. 1% 3/5 Stars
    1%
  4. 1% 2/5 Stars
    1%
  5. 7% 1/5 Stars
    7%
All (283)
Seller (23)
Buyer (21)
Landlord (36)
Tenant (91)
General (112)

Anonymous Home Buyer

5/5 Stars
Romans did an outstanding job! Their excellent communication, deep knowledge of the area, and prompt responses made the entire process smooth and stress-free. The team was incredibly engaged, friendly, and professional throughout. Moreover I had one main contact who really was there for me. I highly recommend them. They truly deserve more business—fantastic work... Read more
Buyer
23rd Jan 2025 (15 days ago)

P Taylor

5/5 Stars
Ayse was amazing so communicative and helpful with getting me and my partner through our application process.... Read more
Tenant
11th Nov 2024 (13 weeks ago)

A Uriarte

5/5 Stars
Bought our first home with Romans Caversham and the experience couldn't be better. From arranging the viewing to accommodating some additional viewings before completion we got all the support we needed. The communication was clear and the team made sure that both our and sellers' needs were met. Special thanks to Ben and Ciaran, you both went the extra mile for us.... Read more
Buyer
5th Nov 2024 (13 weeks ago)

M Day

5/5 Stars
Used Roman's Caversham to sale property. Very happy with the way the team dealt with the marketing / sale. Found Ben and Jacob very helpful.... Read more
Seller
30th Oct 2024 (14 weeks ago)

L Estellés

5/5 Stars
Very friendly team at Romans in Caversham! They helped us buy our house efficiently and even facilitated some extra visits before completion. Totally recommend!... Read more
Buyer
30th Oct 2024 (14 weeks ago)

J Thakurdesai

1/5 Stars
Worst agency! Go to any agency but not Romans! Trust me they would be very polite and sweet until you get the tenancy and once you are all settled in, they won’t do any repairs or maintenance issues. If you get Megan or Kian as the property managers, your maintenance issues will be solved only in your dreams! We were left to deal with a potentially hazardous leak at our flat and Romans didn’t bother to look at it and they have the audacity to ask us to pay charges after check out! Don’t be surprised if they charge you a fortune after check out even after doing the cleaning the flat very well and when they themselves presented an unclean, dusty flat to us when we moved in(have email proofs) and they didn’t even offer cleaning!! The agents are all rude too. Unhappy and disappointed to an extent we had to move out or rather forced to move out of the property !! Worst experience and wouldn’t recommend even a bit! Didn’t even want to give them even 1 star for the level of service they offer!... Read more
Tenant
28th Oct 2024 (15 weeks ago)

I Wentzel

5/5 Stars
I am thoroughly impressed by the service I received, and in the manner this was executed. Specifically, the effort Ayse Yerlikaya put into making this a quick and very easy process is sincerely appreciated. She went out of her way to make sure both us (as tenants) as well as the landlord get what they desire. At times, she worked until the late hours of the evening to ensure our offer is received by the landlord. Well done, and keep it up!... Read more
Tenant
24th Oct 2024 (15 weeks ago)

D Azumah

5/5 Stars
A very good experience from Ayse Yerlikaya. Excellent customer service.... Read more
10th Oct 2024 (17 weeks ago)

S Johnson

5/5 Stars
Received a great service from Ciaran and Ben at Romans, very helpful and great communication all the way through to completion.... Read more
10th Sep 2024 (21 weeks ago)

M Boye

5/5 Stars
Really good experience very fast and prompt!... Read more
10th Sep 2024 (21 weeks ago)

G Holl

5/5 Stars
Great service. used for tenant finder service... Read more
Landlord
5th Aug 2024 (6 mo. ago)

V Manjunath

5/5 Stars
I had a great experience dealing with Chloe from Romans Caversham, she is very prompt in replying to emails and queries, hope to receive the same support during the tenancy!... Read more
Tenant
22nd Jul 2024 (6 mo. ago)

P Hird

4/5 Stars
A very good experience from Romans with both the lettings and the sales departments. Romans managed my buy-to-let flat for 8 years, and marketed the flat when I came to sell. Overall I was happy with the service provided by both lettings and sales. However, I chose not to use the Romans recommended third party "Lifetime Legal" to find a solicitor, etc. They charge an up-front fee and you don't know which conveyancer you'll be assigned. Overall, I would use Romans again. Thanks to Jacob Flannigan, Ciaran McCrossan, Alison Savva and Mathew Hembra. One star deducted due to my experience with "Lifetime Legal".... Read more
Seller
19th Jul 2024 (6 mo. ago)

Anonymous User

5/5 Stars
Chloe was exceptional during our move-out process, ensuring everything was handled smoothly and professionally. She always addressed our concerns promptly and made the transition stress-free. Highly recommended!... Read more
Tenant
5th Jul 2024 (7 mo. ago)

A bhosale

5/5 Stars
This is my first tenancy agreement through Romans. I must say it was very good experience right from Viewing till Move-In. All processes were systematic and well handled. Throughout the process, I was interacting with Chloe from Caversham branch. She was very quick, proactive and handled all my queries effectively. I hope to get the same service from property maintenance team. Regards, Ashish Bhosale... Read more
Tenant
28th May 2024 (8 mo. ago)

E French

1/5 Stars
Terrible experience dealing with maintenance requests as many were simply ignored and on one instance when reporting the presence of a wasp nest, I was told to wait until it got colder and they died off (this took a few months after reporting). Further reports were ignored entirely and property was subject to severe damp ruining many personal possessions. Further to this a gas safety inspection took place a couple of days before our departure which revealed that the property had an expired carbon monoxide alarm for 4 months. On top of all this we ending up leaving the property and being charged over £1,000 in charges. Megan Setchell was most persistent in ensuring these charges were paid in full despite not taking appropriate action to action maintenance requests during the tenancy.... Read more
Tenant
23rd May 2024 (8 mo. ago)

Y ching

5/5 Stars
I had a great experience with Romans Caversham so far. Chloe has been prompt in responding to our emails and very helpful.... Read more
22nd May 2024 (8 mo. ago)

D arnold

5/5 Stars
Absolutely excellent service. Very impressed with the staff, especially Ciaran who kept me updated with the progress and constantly chased people for answers. I would highly recommend Romans.... Read more
12th Apr 2024 (9 mo. ago)

R andrade

5/5 Stars
This is my first time for renting a place and i already have an amazing experience. Especially Chloe from the Caversham branch...... She has been very supportive, helpful and kind throughout the entire tenancy process. Not only that, she always gave a fast respond to all my questions and always gave a best solution for documentation work. I would like to recommend Romans for your property search! Thankyou Romans!... Read more
Tenant
4th Apr 2024 (10 mo. ago)

A Berardi

5/5 Stars
Romans Caversham has been great, the process for renting has been really smooth. Wanted to mention especially Chloe who has been really supportive all the time taking care of any doubt I could have.... Read more
Tenant
28th Mar 2024 (10 mo. ago)

S Reynolds

5/5 Stars
Worked with Matt from the Caversham office who has been brilliant with helping me move out and the correspondence and support has been superb.... Read more
Tenant
19th Mar 2024 (10 mo. ago)

C Doebler

5/5 Stars
Super responsive and helpful throughout the whole process starting from viewing, sort out paperwork and organising the move.... Read more
27th Feb 2024 (11 mo. ago)

A Jackson

5/5 Stars
Thank you to Jacob and the team at Romans Caversham for all their help with finding our first property! They were very helpful and informative from the start, and made the whole process a lot easier to navigate. We're now very happy in our new home, and would highly recommend Romans Caversham for anyone looking for a property in the Caversham area... Read more
Buyer
17th Jan 2024 (1 year ago)

D Muumba

5/5 Stars
I had an amazing experience with Romans especially the Caversham Branch. Thankyou to the team for your professionalism. Anais Payne we greatly appreciate all the guidance you offered us during our tenancy process and the support you and your team members continue to offer as we settle in. Keep up the great work .... Read more
Tenant
11th Jan 2024 (1 year ago)

S Siraj

1/5 Stars
Very sad and unprofessional agents. They give out their personal contact number and then tell us not to call them. I called to inform the agent I was going to be delayed by 5mins and she was so upfront on the phone it came across as rude. On our check-in day to the flat this lady Ninda just messed up and didn't have anyone at the flat. As a result we were waiting outside for 45mins and no one would answer our calls. Finally when she called back she asked us to pick up the keys from their branch. To top it all, they don't even know what's happening in the property. They have property managers within the organisation who didn't even know the lift wasn't working at the property. As a result of waiting and carrying all our household stuff up the steps the transportation company charged us double the amount.... Read more
Tenant
14th Nov 2023 (1 year ago)

L Ovsyannikova

5/5 Stars
Pleased with my experience working with Chloe Chikaviro at the Caversham branch. Chloe provided faultless assistance throughout the process and was very flexible and client-oriented. Thank you Chloe.... Read more
9th Nov 2023 (1 year ago)

M Willett

5/5 Stars
Great customer service and support during the sale of our property.... Read more
Seller
19th Oct 2023 (1 year ago)

A Zadeja

5/5 Stars
Overall positive experience. Quick in making decisions. Chloe was very kind to answer to all our questions. Would recommend.... Read more
17th Oct 2023 (1 year ago)

J Taylor

4/5 Stars
Enthusiastic team who researched potential buyers well. Not too many wasted viewings. Communication good, regular updates, listened to our frustrations around pace of progress. Certainly made the difference for us securing our sale.... Read more
Seller
14th Oct 2023 (1 year ago)

S P

5/5 Stars
Had a great experience buying a house through Romans. We dealt with Amy and she was super friendly and really looked after us throughout the process!... Read more
Buyer
10th Oct 2023 (1 year ago)

L Cogan

5/5 Stars
Romans Caversham are my letting agents. All the staff have been very helpful, knowledgeable and professional in helping me with my new letting. In particular Anais Payne (Lettings Management ) who has been patient, knowledgeable and helpful in guiding me through the whole proccess of marketing my property. Answering all my questions. This has be appreciated as I live outside the area. She’s been prompt in responding to our emails and very helpful in person too. She marketed my property and quickly found my first tenants. Anais is highly organised and a pleasure to work witn. Also Ninda Limbu (Moving in Management). Ninda was very prompt and helpful, knowledgeable. I am pleased I chose Romans. Also thank Romans Photographer who took the v professional pictures. Thank you Romans Caversham. Liz Cogan... Read more
Landlord
6th Oct 2023 (1 year ago)

R maxhari

5/5 Stars
Excellent service ! Anais Payne is great , she is always helpful and she always replies on time . Great experience with Romans highly recommend.... Read more
4th Oct 2023 (1 year ago)

W Lam

4/5 Stars
We've recently rented a place from Romans. Originally we were due to move into a property but due to communication issues with the landlord rejected us right at the end of the referencing process. Anais Payne was very effective at communicating with us regarding the issue throughout the period and offered an alternative accomodation which we viewed before it was offered to the public. The overall onboarding process was smooth.... Read more
Tenant
1st Oct 2023 (1 year ago)

A pramana

5/5 Stars
Anais from Romans was incredibly helpful in what was my first experience renting in the UK. From my initial contact the experience was smooth and hassle free, and she was quick to help and respond with my questions and in moving through the process.... Read more
Tenant
4th Sep 2023 (1 year ago)

A Venkatraman

5/5 Stars
I recently had the pleasure of working with a Anais Payne from Romans Caversham, and I couldn't be happier with the service I received. From the moment I inquired about a property and throughout the letting process, Anais was incredibly responsive and professional. What stood out the most was her excellent communication. She promptly answered all of my questions and kept me updated throughout the entire application process. She was also very transparent about the fees and terms of the lease, which I greatly appreciated. Her professionalism and efficiency made my rental experience smooth and stress-free. I highly recommend Anais and Romans for their dedicated letting agents to anyone in search of a rental property.... Read more
Tenant
1st Sep 2023 (1 year ago)

T Navanthi

5/5 Stars
This was our first tenancy experience and Anais Payne was super helpful from the very beginning. Every step was very smooth and transparent. She has a very quick turnaround time and always clarified our concerns and issues without any hesitation. We would definitely recommend Romans and Anais for letting requirements with our network! Thank you!... Read more
Tenant
8th Aug 2023 (1 year ago)

R Priestley

1/5 Stars
Phoned me for 3 seconds, Googled number and it was this lot. Beware.... Read more
26th Jul 2023 (1 year ago)

R Curran

5/5 Stars
We have been very impressed by the service received from Alex Smith at Romans as we settled in to our property. He addressed issues quickly and his communication has been impeccable.... Read more
Tenant
20th Jul 2023 (1 year ago)

N Martins

5/5 Stars
My experience with Romans was fantastic, I had the pleasure to work with Anais Payne who has been extremely professional throughout. She was always available to answer my queries and made sure that my interests were protected when looking for new tenants. She did all the arrangements and conducted all the viewings until finding the "right canditades". I could not be happier for working with Anais, I highly recommend her! Thank you very much :)... Read more
Landlord
4th Jul 2023 (1 year ago)

M Demonte

5/5 Stars
My experience with Romans, especially with Anais, my estate agent, has been delightful so far. The entire process has been smooth and easy, with prompt and precise responses. Thank you for making this journey a pleasure. And Megan, the property manager is beyond any expectations. She resolves. She go after and makes all she can to solve what is needed. She is competent and super easy going! Chaut to all you guys! Thanks a lot!... Read more
3rd Jul 2023 (1 year ago)

A Purushotham

3/5 Stars
They're alright. Maybe they have a small team, so usually nobody picks up the phone in one go. They do call back though.... Read more
15th Jun 2023 (1 year ago)

S Shetty

5/5 Stars
We moved into a property last week and will highly recommend Romans. Ayse Yerlikaya from the Caversham office was my main point of contact during the entire rental process. She is responsive, attentive and willing to address any concerns or queries prompty. The property management team has taken over now and we hope that we get the same experience as we did with Ayse :)... Read more
Tenant
30th May 2023 (1 year ago)

D Ball

5/5 Stars
Romans helped me find my first rental house since moving back to the UK after 8 years in Europe. This was far from straightforward due to legal red tape and the many post brexit hoops to jump through. Romans break down the whole process of renting a house into manageable bite size tasks and were on call for all questions I had. Shout out to Anais in the Caversham office who was my main point of contact and helped me move into my dream house after a long 3 month search.... Read more
Tenant
24th May 2023 (1 year ago)

M Plotnykova

5/5 Stars
I am delighted that my landlord selected Romans to handle all the arrangements. Throughout the process, my consultant, Anais Payne, has consistently demonstrated exceptional professionalism, friendliness, and a genuine willingness to assist. I highly recommend Romans based on this positive experience.... Read more
Tenant
24th May 2023 (1 year ago)

I Kumpan

5/5 Stars
Recently we rented a house in Reading, Caversham with the assistance of Romans. Thank you Ayse for your professional work! Everything was fast and convenient.... Read more
Tenant
22nd May 2023 (1 year ago)

D white

5/5 Stars
I've recently worked with Chris on a sale and he has been a pleasure to deal with throughout. He was always very quick to respond to calls and emails as well.... Read more
Seller
20th Apr 2023 (1 year ago)

K Obade

5/5 Stars
Romans are efficient and easy to deal with. Good customer service. Special thanks to Ayse.... Read more
19th Apr 2023 (1 year ago)

A pocock

5/5 Stars
Romans Caversham have been very helpful and supportive in helping us find a rental. Ayse has been on hand to answer all our questions and queries throughout the whole process, as well as keep is up to date.... Read more
Tenant
18th Apr 2023 (1 year ago)

M Muress

5/5 Stars
Excellent service from Romans - Anais Payne was incredibly helpful, quick to respond and professional. Made what is normally a very stressful experience as smooth and easy as possible. Highly recommend.... Read more
14th Apr 2023 (1 year ago)

T sri

5/5 Stars
I would like extend my heartfelt thanks to the Roman's team for their absolute professionalism and the hassle free transparent renting process. I thank Ayse Yerlikaya for her help and guidance.... Read more
Tenant
13th Apr 2023 (1 year ago)

R Margad

5/5 Stars
I’ve recently rented a property through Roman’s caversham and I would say it’s been a good experience The online interface to pay deposit, sign rental contract and then to follow up on any repairs or report issues is great. The agent Ayse Yerlikaye in particular was very helpful in answering questions, resolving issues in signing rental contract and also chasing internally with other departments within Roman’s to resolve the delay/issues. The communication/regular updates were very helpful in the lead upto our move to rental property I would use Roman’s again in the future without any hesitation... Read more
Tenant
1st Mar 2023 (1 year ago)

M Cooke

5/5 Stars
Anais has been extremely helpful during our move and is very quick to return calls/emails regarding any queries I had/have :)... Read more
28th Feb 2023 (1 year ago)

L Bertelli

5/5 Stars
I just started renting a house proposed and managed by Romans Letting & Estate Agents Caversham. All the process was incredibly smooth and easy thanks to the attention to all the details that the agent Ayse Yerlikaya devoted to us: she was always available for any doubt or request we had, guiding us through the entire process and helping when stuck. She is a formidable professional and person! Unfortunately, once the tenancy started, we found some issues in the house, but the Property Manager Megan Setchell quickly jumped on them and organised prompt replace/repair. She was unbelievably fast to answer to any question and totally open to any request. This is very rare: coming from a property managed by the Landlord itself, this was another planet. I would kindly recommend who has family and need good assistance to always rent properties managed by serious companies like Romans!... Read more
Tenant
22nd Feb 2023 (1 year ago)

W Grace

5/5 Stars
I have been a tenant in a property managed by Romans Lettings of Caversham for the last 2 and half years. The level of service and support that I have received from Matthew, Meghan, Ayse and the team has been exceptional throughout and. I thing has been a problem for them. I give them my highest recommendation.... Read more
Tenant
22nd Feb 2023 (1 year ago)

R R

5/5 Stars
I had a great experience with Romans. Megan Setchell?, who is our property manager has been very helpful and is always very quick to respond to our queries. It was so nice of Megan to also check follow up and make sure the reported issue is resolved. It was also very easy to report any maintenance issue through the online maintenance system we always had our issues resolved in no time. .... Read more
Tenant
9th Feb 2023 (1 year ago)

C O'Rourke

5/5 Stars
The team at Romans Caversham were super helpful throughout the process of me buying in the area. In particular Amy was on hand to answer any queries and support through the process with regular check ins to ensure everything went smoothly. I would highly recommend!... Read more
Buyer
6th Feb 2023 (2 years ago)

N Ainouz

2/5 Stars
I bought a property advertised by Romans. Besides 2 viewings, I had very little interactions with the agents, very little to no guidance when I had questions and concerns during the process. Similarly I received no guidance on completion date, just a handshake and a set of keys.... Read more
Buyer
30th Jan 2023 (2 years ago)

C gumbo

5/5 Stars
My experience with this branch has been amazing. They are very quick to respond and were able to make my move seamless and without challenges. I would recommend them to network. Ayse is a rock star.... Read more
20th Jan 2023 (2 years ago)

R Jutla

5/5 Stars
Very happy with the service. Amy Braidwood was very professional from the 1st meeting to completion of the sale. Honest if you want a job done properly you need a proper agent like Romans. If am in looking to buy again will definity have confidence in Romans.... Read more
Seller
18th Jan 2023 (2 years ago)

? ???????

5/5 Stars
I had the pleasure of dealing with Anais from Romans and I would like to say a big thank you to her. She is fantastic person. She is really quick in communication, responsible, polite and friendly. She always strives to help me as much as possible, explain me all about the proccess and she is really patient with all my questions. I highly recommend cooperation with Anais and Romans!... Read more
15th Oct 2022 (2 years ago)

H Rushton

5/5 Stars
We are going through the process of renting a home through Romans and Anais Payne has been our property manager - she has been very helpful throughout the process, keeping us up-to-date and responding to queries quickly. The Romans process generally is simple and easy to use and their utilisation of portals is appreciated because it is easier to keep track of documents etc.... Read more
Tenant
14th Oct 2022 (2 years ago)

J Caley

5/5 Stars
Good customer service and Anais Payne was extremely helpful in answering my queries.... Read more
27th Sep 2022 (2 years ago)

P Harrison

4/5 Stars
Great service, particularly by the property manager, Megan, who has helped no end to keep me and the tenants happy.... Read more
Landlord
1st Sep 2022 (2 years ago)

Klaudique

5/5 Stars
Letting with Romans Estate and Lettings Agency was seamless process. Anais was very polite, obliging and quick to answer any questions we had. She was particularly helpful at mediating between the landlord and us.... Read more
Tenant
25th Aug 2022 (2 years ago)

T Schwarcz

5/5 Stars
We have been searching for a property for couple of months where we've been viewing few every now and then. Viewings were very difficult for us as we lived 2 hours away. We have finally found the one and were offered first viewing slot which we immediately loved and placed an offer for. Ayse Yerlikaya was the agent that helped us through the process and was very informative and professional throughout the whole process. Would highly recommend Ayse at Romans Lettings to anyone.... Read more
Buyer
16th Aug 2022 (2 years ago)

F luk

5/5 Stars
Fantastic service! We are very happy with the service provided by our letting advisor Anais Payne, she is professional and very helpful, always polite and responsive in answering our inquiries.... Read more
11th Aug 2022 (2 years ago)

Dodecahedrons

5/5 Stars
Romans let my property out in Caversham successfully in 2021. Many thanks to Matthew and Anais for all their work and I would in particular congratulate Anais for her very efficient and friendly approach. Would strongly recommend.... Read more
11th Aug 2022 (2 years ago)

T Tomescu

5/5 Stars
Went through an extremely smooth renting process thanks to Anais! Every step was straightforward, communication was clear and frequent and she helped us work around moving in between our holidays!... Read more
10th Aug 2022 (2 years ago)

N Berardinelli

1/5 Stars
I rented a property from romans (24 Royal court) and they did not even do a proper check in. The property was full of mould and they did nothing about it. They have not even given me my deposit back even though I hired a end of tenancy cleaner. I am very disappointed by the way they have treated me. I have sent multiple emails but no one responds. They are running a scam. Beware people dont deal with Romans.... Read more
5th Aug 2022 (2 years ago)

A New

5/5 Stars
We absolutely loved Romans, they were professional yet friendly every step of the way. We've bought & sold with them and both times had a great experience & felt fully supported. The whole team were amazing to work with. Thank you!... Read more
22nd Jul 2022 (2 years ago)

K Cheung

5/5 Stars
I have rented with Romans for Reading and agency Ayse Yerlikaya provide excellent and amazing services for us. Highly recommended.... Read more
19th Jul 2022 (2 years ago)

L Pemberton

5/5 Stars
We've had a really positive experience with Romans. Ayse Yerlikaya was extremely helpful and efficient.... Read more
19th Jul 2022 (2 years ago)

E Aslan

5/5 Stars
We have been looking for a house to rent for a long time, we wanted to work with Romans in this process and we worked with Ayse Yerlikaya from the Caversham Romans branch throughout the process. She helped us a lot, shared information about the region and provided a very high-quality service. With Ayse Yerlikaya's timely and correct guidance, we had the chance to rent a very nice house in a place we love very much. We would like to thank Ayse Yerlikaya and the Romans Caversham team for their support and interest. Thanks, Eyuphan... Read more
17th Jul 2022 (2 years ago)

B Ugur

5/5 Stars
Romans is a well established company with good end to end services and deals. Ayse Yerlikaya is an excellent letting agent with her responsive, supportive and professional approach.... Read more
17th Jul 2022 (2 years ago)

A Ali

1/5 Stars
Not professional. Two times never turned up for viewings and never bothered to call to let you know viewings been cancelled. Never discusse the terms and conditions of advertising with them unless you ask.... Read more
14th Jul 2022 (2 years ago)

M Yao

5/5 Stars
Romans is a trustworthy agent. As a tenant, I feel that the entire application process is very professional. My letting advisor, Anais Payne, was very clear and patient in answering my questions throughout the whole process, and very efficient. She is the most professional manager I have ever met... Read more
30th Jun 2022 (2 years ago)

A Muhl-Richardson

5/5 Stars
We recently found a new house to rent with Romans and Ayse Yerlikaya was very helpful throughout the process and responded promptly to all our queries on the phone and via email.... Read more
15th Jun 2022 (2 years ago)

L Lokat

5/5 Stars
I have been renting with Romans since 2017, and have been very happy with their service. Our current property manager Megan setchel is exceptionally professional. She is prompt to address and act on any issues that may arise and always polite. It has been a delight dealing with her.... Read more
13th Jun 2022 (2 years ago)

S s

5/5 Stars
Received brilliant service from Romans Lettings Caversham branch and Ayse Yerlikaya who showed us the current property we have moved in. She was friendly and detailed in her approach. She kept us well informed throughout the process and was always available to respond to any queries. Moving house is very stressful but the service from Romans made the letting aspect very smooth. Highly recommended.... Read more
9th Jun 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Fantastic support all the way through the sale. Knowledgeable local staff. I could not have done this without them.... Read more
Seller
21st May 2022 (2 years ago)

A M

5/5 Stars
Good experience lots of communication with the process of our application, all went smoothly very professional at all stages. Would highly recommend, we dealt with Anais from Romans... Read more
15th May 2022 (2 years ago)

B Teixeira

5/5 Stars
Ayse Yerlikaya was very helpful in assisting me with my rental. She was prompt in her responses and answered all the questions I had. Good level of customer support.... Read more
Tenant
12th May 2022 (2 years ago)

L Khalil

5/5 Stars
Anais Payne and Megan Setchell have been very supportive to the management of our house. They have been very responsive !... Read more
10th May 2022 (2 years ago)

L WONG

5/5 Stars
I am very happy to thank Ms Ayse Yerlikaya of Romans in Caversham. She enthusiastically let me to view a very beautiful property in Caversham. It is so beautiful I never seen before. She professionally and enthusiastically introduced everything of the flat to me in detail. I appreciate her very much. She is very nice to help me to deal with the rental process as I don’t familiar with it as I came from Hong kong shortly. I strongly praise her nice and outstanding professional performance. Once again, Thanks so much to Ayse Yerlikaya.... Read more
Tenant
15th Mar 2022 (2 years ago)

E Zong

5/5 Stars
Lettings Advisor Ayse Yerlikaya? helped us to rent a property in Reading. She is very patient and helpful!... Read more
Tenant
2nd Mar 2022 (2 years ago)

N kumar

5/5 Stars
I highly recommend house searching via Romans. I had few viewings through Romans, they are very well organized and swift on communication. I interacted with “Anais Payne” and it has been amazing to see his thorough emails with clear set of next actions. Thanks to the wonderful team of Romans!... Read more
18th Feb 2022 (2 years ago)

A Bessudnov

5/5 Stars
Megan Setchell has been very helpful and efficient in solving any issues we had with the property.... Read more
11th Feb 2022 (2 years ago)

Z Cox

5/5 Stars
Megan Setchell is currently managing our rented property, any problems we have had she has promptly responded and arranged the appropriate course of action. Very happy & satisfied!... Read more
Tenant
10th Feb 2022 (2 years ago)

A Omo

5/5 Stars
Megan Setchell at the Caversham branch has been managing one of my properties for a few years now. I own a few rental properties, and I have done for years, so I am very familiar with Property Managers. I have to say that Megan is easily one of the very best that I have had the pleasure of working with. Messages and calls are always responded to or returned, things are dealt with promptly, and by far the thing that I value the most is her attitude (which is always of the utmost professional standard) and her willingness always to go above and beyond.... Read more
Landlord
9th Feb 2022 (2 years ago)

T Erskine

5/5 Stars
We are about to sign the tenancy for a two bedroom terraced house in central Caversham. Ayse Yerlikaya from Romans arranged a viewing for us, and has been exceptionally helpful, organised, punctual, and communicative throughout the process. Romans has been a professional cut above the rest so far.... Read more
Tenant
7th Feb 2022 (3 years ago)

R Stoyanova

5/5 Stars
Kind and friendly team. Special thanks to Megan Setchell for always being so considerate, helpful and knowledgeable.... Read more
3rd Feb 2022 (3 years ago)

V Alimisi

5/5 Stars
I have been renting from Romans Caversham branch for 4 years now! Most hassle free renting experience ever! Special thanks to Megan for being always fast and helpful!... Read more
Tenant
3rd Feb 2022 (3 years ago)

G munro

5/5 Stars
Megan Setchell has managed my rental property in Caversham for several years. She has always been very professional. Any problems at the property have always been dealt with swiftly and positively. So my full management contract with Romans has made it very satisfactory. I have no hesitation in recommending Megan and Romans as their letting agent.... Read more
Landlord
1st Feb 2022 (3 years ago)

T mcdonagh

5/5 Stars
Anais was incredibly professional, responsive and made sure that start of the process has gone very smoothly- Owe her gratitude for all the work she has put in for us to get as far as we have. Highly recommend.... Read more
1st Feb 2022 (3 years ago)

J shipman

5/5 Stars
Ayse Yerlikaya has helped myself and my friend get into a property within Reading, which has been a huge help, Its been a seamless process from end to end in terms of what we need to do. Friendly in person and extremely helpful. Thank you for your time!... Read more
Tenant
1st Feb 2022 (3 years ago)

S dawar

5/5 Stars
Fantastic services by Romans, especially Ayse Yerlikaya, the letting Advisor. She was very prompt for live video viewing of the apartment and and every action logged. Yet to move in to the property, hopefully transition experience would be great as well. Romans has a perfect team of friendly and professional people.... Read more
Tenant
28th Jan 2022 (3 years ago)

M Sarangapani

5/5 Stars
I am happy to meet Ayse Yerlikaya from Romans for my house search. She took end to end responsibility for my rental option and handled the process smoothly . I had called on multiple occasions to get my queries clarified, She responded and provided me feedback on all.... Read more
Tenant
26th Jan 2022 (3 years ago)

D MacLeod

5/5 Stars
Megan has been very helpful and communicates quickly regarding any property issues.... Read more
24th Jan 2022 (3 years ago)

M Lloyd

5/5 Stars
Megan Setchell has been outstanding in providing customer service. Her professionalism and understanding of the business is very much appreciated.... Read more
19th Jan 2022 (3 years ago)

P Raja

5/5 Stars
We were hunting for a rental property since last 4 weeks and finally, we found one of the best property in town. Our agent Ayse is amazing. She is friendly, professional and very responsive. She explained all the terms clearly and assisted us throughout the process. Though the overall process was tedious, Ayse prioritised our request and made it very smooth. She stood on her commitment and provided a great service. Overall, we are very delighted with the service offered by Romans and Ayse is a great asset to the Caversham team. We’ll continue our relationship with Romans and we highly recommend for the people looking for best letting service.... Read more
Tenant
12th Jan 2022 (3 years ago)

M KU

5/5 Stars
The renting process is very smooth, even though this is the first time I formally rent an apartment through an agent in the UK. I cannot thank Anais Payne enough for her professional and responsive help.... Read more
Tenant
3rd Dec 2021 (3 years ago)

E Bulut

5/5 Stars
I am very happy to meet Ayse Yerlikaya from Romans in Caversham during my house search. She is always responsive my emails. They are really professional, and speedy. The process has been smooth and transparent. Thanks again... Read more
29th Nov 2021 (3 years ago)

A Colette

5/5 Stars
Anais has been amazing. She is friendly, professional and so fast to respond and get things done. We've now got the rental of our dreams and the process has been smooth, all thanks to her.... Read more
Tenant
24th Nov 2021 (3 years ago)

O Cuffe

5/5 Stars
While searching for a new property romans have been nothing but professional and extremely helpful, from booking viewings to the application process Ayse was extremely helping and have made the process of moving a little less stressful.... Read more
24th Nov 2021 (3 years ago)

A Wong

5/5 Stars
Recently I rented a property through Romans and it was a great experience to my family. My agent Anais Payne has been helpful, efficient and professional throughout the process. I would recommend using Romans.... Read more
Tenant
17th Nov 2021 (3 years ago)

Anonymous Homeseller

3/5 Stars
The branch went through numerous staffing changes prior to and during launch therefore we lost momentum.... Read more
Seller
17th Nov 2021 (3 years ago)

C Wing

5/5 Stars
We are glad that we found Romans Caversham. Ayse is friendly and responsive, quite unlike some of the other agents we encountered in the past (no pun intended). Our questions got answered without fuss, and the leasing process has been going on smooth so far.... Read more
Tenant
15th Nov 2021 (3 years ago)

K Arumugam

5/5 Stars
Hello, I am in the process of securing a property for rent and Anais Payne has been coordinating this for me. She has been extremely resourceful, prompt and thorough in communicating the terms and coordinating with all parties regarding the requirements. Thanks for the good work.... Read more
Tenant
11th Nov 2021 (3 years ago)

L TURNER

5/5 Stars
I have recently secured a property from Romans In Caversham and I wanted to leave a review on their service. I have to say the professionalism and diligence shown from Ayse Yerlikaya was exceptional. She clearly is an asset to their business and I thank her for helping me find the place in such great time with so little fuss.... Read more
2nd Nov 2021 (3 years ago)

O Jeeves

5/5 Stars
Anais was very helpful and informative. It made the moving process swift and easy. I recomend using romans :)... Read more
12th Oct 2021 (3 years ago)

J Mateos

5/5 Stars
Romans is a good and professional Estate Agency. Very happy with how helpful they were to try to find me a new rent apartment in Reading. After finding the right one for me, Anais was very communicative and professional, making all the process of renting a house, easy, quick and without stress.... Read more
Tenant
11th Oct 2021 (3 years ago)

N S

4/5 Stars
It was great working with a group of professionals at Romans. Danielle Ashton was very helpful and responsive.... Read more
1st Oct 2021 (3 years ago)

A UK

5/5 Stars
Ayse help alot on the overall process, really supportive and nice... Read more
27th Sep 2021 (3 years ago)

D Gupta

4/5 Stars
dealing with this company is amazing. The property was sorted within weeks ,communication has been great from the start. i was kept up to date each step of the way .Ayse and molly helped throughout . would definitely recommend !!... Read more
6th Sep 2021 (3 years ago)

R Taylor

5/5 Stars
We recently let a property with Romans and could not rate them highly enough. Always responsive, professional and went out of their way to help us. Best lettings agents we've ever been with.... Read more
Landlord
2nd Sep 2021 (3 years ago)

J Slobodian

5/5 Stars
Excellent service from Romans in Caversham, Anais Payne our letting advisor was exceptional and went the extra mile in helping us through all the processes of renting a new home. Whenever I had a question she was always quick to reply and help guide me through the rental process which is mostly completed online these days, she was extremely professional and a pleasure to deal with. Thank you Anais.... Read more
Tenant
26th Aug 2021 (3 years ago)

J Fritz

5/5 Stars
Absolutely excellent service - was really impressed with the efficiency of how they worked, particularly Ayse, our agent - who was simply fantastic.... Read more
20th Aug 2021 (3 years ago)

L Bowyer

5/5 Stars
I am very impressed by the service provided by Romans. My agent, Anais Payne made the process of finding a flat to rent a smooth and stress-free. I would recommend Romans to others who are looking to rent!... Read more
Tenant
18th Aug 2021 (3 years ago)

B Siu

5/5 Stars
Ayse, our letting advisor, she is very helpful, when she first found out our needs, she immediate arrange us viewing and follow up promptly, her professionalism and superb customer services really impresses me, she has proven to be a great asset to the company... Read more
14th Aug 2021 (3 years ago)

N Bridges

5/5 Stars
Molly Greenfield was my handling agent for my Reading property, and would just like to say how professional the whole thing was dealt with. With staff like Molly you really do give the very best for your customers needs and requirements. Well done and keep up the good work. Yours Nigel Bridges... Read more
14th Aug 2021 (3 years ago)

I Furmaz

5/5 Stars
Thanks Ayse Yerlikaya. Your support and guidance during our house renting process was fabolous...:) I want to thank you on behalf of Romans and strongly recommend to be a partner of Romans.... Read more
Tenant
13th Aug 2021 (3 years ago)

Petrus

5/5 Stars
My letting advisor Ayse helps me a lot! Though I am oversea, she use whatsapp to contacts me when needed. For the issue I raised, she always have quick response and clear explanation.... Read more
Landlord
12th Aug 2021 (3 years ago)

E hamod

5/5 Stars
My experience with Romans was good and successful. We had the viewing on Saturday, by Monday noon, Ayse, from the Caversham office, made sure that everything is sorted, forms, approval, deposit and so on. We were happy and satisfied to get our let sorted smoothly. Thank you!... Read more
Tenant
10th Aug 2021 (3 years ago)

P West

5/5 Stars
Very satisfied with the letting process thanks to Anais Payne who was very helpful and with the responsiveness of the responsiveness of the property manager Megan Setchell who is always prompt in responding to requests for help or maintenance.... Read more
Landlord
20th Jul 2021 (3 years ago)

Prasanna

5/5 Stars
I Was really happy to get in touch with them and she responded my request and we were able to get to conclude. Thanks much.... Read more
15th Jul 2021 (3 years ago)

A dunstan

5/5 Stars
Megan Setchell As a contractor I work with many estate agents and have wrote this review to acknowledge Megan as an exceptional property manager Romans as an estate agent sets the bar for other to follow and Megan sets the bar as a property manager When dealing with any issue you can always rely on Megan's friendly, efficient, honest and professional aptitude. Megan is an absolute pleasure to work with five stars... Read more
8th Jul 2021 (3 years ago)

M Ma

5/5 Stars
I am extremely happy with the service I have always received from Megan Setchell a Caversham property manager. She always handled in a professional and extremely good knowledge. I can fully recommend her to anyone who need professional advice and service.... Read more
Landlord
25th Jun 2021 (3 years ago)

D Rainy

5/5 Stars
Ayse is the best agent I have ever met. She stands in my shoes and helped my family from Hong Kong to find our ideal letting property promptly. She is super nice and super efficient. I highly recommend to find Ayse and Romans. Thank you so much, Ayse!... Read more
Tenant
16th Jun 2021 (3 years ago)

A Chow

5/5 Stars
We are impressed by the professional service of Romans. Ayse has been extremely helpful all the way through. She promptly responded to our questions and has given us useful advice. Thank you, Ayse, you’re excellent.... Read more
16th Jun 2021 (3 years ago)

T lees

5/5 Stars
I have been liaising with Kayleigh from Romans Caversham regarding a number of property management problems and she has always dealt with them in a professional and efficient manner and I could not recommend her highly enough . Sean @ TLP... Read more
Landlord
15th Jun 2021 (3 years ago)

H Dingwall

1/5 Stars
Put an offer to rent a house at list price and was told offer would be put to the landlord. Waited 4 working days for a response to be told another offer was accepted. Clearly taking advantage of the current market to make potential tenants battle for available properties. For context, put in another offer with a different agent and was accepted same day.... Read more
15th Jun 2021 (3 years ago)

S t

5/5 Stars
Looking for a rent in a different city is always a challenge. My agent, Anais Payne, from Romans Lettings, has helped me through this process. She gave me the information that I needed at the right time. She has been very professional in this special pandemic time, a pleasure to work with. I would highly recommend to contact her and the agency whenever in need of a nice place to stay!... Read more
Tenant
15th Jun 2021 (3 years ago)

P shorland

5/5 Stars
Many thanks to Megan for responding so promptly so all my messages and to taking ownership of the issues that can arise with rentals... Read more
Landlord
13th Jun 2021 (3 years ago)

H Evans

5/5 Stars
We had a great experience at Romans Caversham, and we cannot fault the excellent communication and service from Ayse. Our new tenancy was handled quickly and professionally. From our experience so far, we would highly recommend them.... Read more
Tenant
4th Jun 2021 (3 years ago)

N Fossey

5/5 Stars
Went through Romans getting a place to rent. I dealt with Ayse who was extremely helpful all the way through, any questions I had were answered quickly and professionally. Very happy with the service I received from her! Thanks Ayse!... Read more
Tenant
4th Jun 2021 (3 years ago)

S Graham-Watson

5/5 Stars
Megan has been our go to for our current rental, and I would say she has been excellent, always quick to response to important issues which have come up and very professional and friendly. Really grateful for her attentiveness and hard work over the year!... Read more
Tenant
27th May 2021 (3 years ago)

V Andrade

5/5 Stars
The service is quick and very good, my agent Anais Payne was really helpful during all the process I will strongly recommend to contact her and the agency as they been quick and efficient. Very happy with the service... Read more
14th May 2021 (3 years ago)

I Campbell

5/5 Stars
I would also like to thank Megan as she is really helping me with arranging maintenance for my tenants whilst I am out of country and is doing a great job. Thanks Megan! Jess has been assisting me in renting out my house in Caversham. She has done an incredible job in first finding tenants and then ensuring that everything was finalised and arranged. She even helped in making sure the house was clean and ready for the tenants. I work overseas and so have been unable to return to the UK but Jess has handled everything better than I could! A fantastic service, thanks very much Jess... Read more
Landlord
7th May 2021 (3 years ago)

A Solilin

5/5 Stars
It was a pleasure to deal with Anais Payne from Romans Caversham? while searching for a rental place. Being overseas and try to find and secure a property is not an easy task, but Anais was very helpful, responsive and great to deal with. Many thanks! Alexander... Read more
Tenant
29th Apr 2021 (3 years ago)

S Scott-Wilds

5/5 Stars
Thank you to Anais for being so helpful in setting up my first let through Romans in Caversham. She was very polite, helpful, responsive and answered all of my queries. I haven't moved in yet but it is a great start and I am very happy with the friendly service provided thus far! April 2021: Just to add, since moving earlier this year, Megan Setchell has been absolutely fantastic in getting a number of issues fixed quickly (no mean feat in lockdown!) and has been so helpful, always coming back to me really quickly and getting things sorted. Thank you, Megan!... Read more
Landlord
22nd Apr 2021 (3 years ago)

K Townsend

5/5 Stars
My partner and I would highly recommend Romans, having recently purchased our first house. The team was very responsive and helped a considerable amount with the process! A big thank you to Karl & Lewis.... Read more
Buyer
6th Apr 2021 (3 years ago)

K Mina

5/5 Stars
I have dealt with Anais Payne who was very helpful, efficient and responsive. The overall process with Romans and Anais was good and they provided very detailed instructions to follow. Overall I highly recommend Romans and Anais Payne.... Read more
22nd Mar 2021 (3 years ago)

S Vázquez

5/5 Stars
I used Romans to rent a house and I would like to mention that Anais Payne the Estate Agent was so professional and very helpful during all the process. She works quick with a excellent service. Thank you Anais for your time and hard work.... Read more
Tenant
21st Mar 2021 (3 years ago)

I Stachowiak

5/5 Stars
I had a pleasure to meet Jess and she has guided us through the services Romans provides for the landlords. She dealt with any queries we had in a very professional way and I was impressed with high quality customer service she offered. She is very committed in what she does and adds great value to Romans team. She replied to our questions very quickly and professionally. I also feel, I need to mention she is a very friendly and easy to talk person and I'm so pleased I had a chace to meet her. Thank you Jess.... Read more
Landlord
15th Mar 2021 (3 years ago)

N Jackson

5/5 Stars
We have recently rented a new place with Romans Caversham and Anais has been excellent - really helpful and quick to respond to any queries that we have. We are very impressed with how smooth everything has been and would highly recommend.... Read more
Tenant
9th Mar 2021 (3 years ago)

A fish

5/5 Stars
Romans have provided excellent support during our move. Anais was particularly quick to answer our questions and provided useful advise through the process.... Read more
5th Mar 2021 (3 years ago)

D woodbridge

4/5 Stars
Pooja and her team are professional at every level. A credit to the Roman's group.... Read more
5th Mar 2021 (3 years ago)

L Pauly

5/5 Stars
(Repost review under correct account) Agent: Anais Payne I'm usually pretty nervous about letting agents, given that so many of them are either predatory, uncompassionate or spiritually absent. However, Anais has been the absolute exception here. They are quick to reply, easy to work with, and have made the whole process of renting in Reading very easy. Any problems were dealt with very promptly, and I feel very safe with their direction and professionalism. They're also very open with what they need and by when, so you feel in control with the whole process. Love it -- why aren't more agents like this?!... Read more
Tenant
4th Mar 2021 (3 years ago)

I Marcelino

5/5 Stars
Amazing service.... Read more
1st Mar 2021 (3 years ago)

M Arch

5/5 Stars
Jess Glynn (Romans Caversham) professional, compassionate and knowledgeable. I met Jess for the first time last week whilst she was visiting my parents to help them make a change to the way they manage their property, due to the adverse effects Covid has had to their business. Jess was very patient, listened to their needs, wants and fears to engaging in a new business model to which she provided a wealth of knowledge and confidence. I am sure we are at the start of a great relationship with Romans thanks to Jess.... Read more
Landlord
17th Feb 2021 (3 years ago)

S Galloway

5/5 Stars
Good experience with Romans thus far. Almost completed the process of moving and the friendly, efficient staff have made this all the better. Thanks Jess & Romans! Update** Have just used Romans again, and once again, fantastic service! Thanks to Anais this time for helping us through the process!... Read more
12th Feb 2021 (3 years ago)

V Winter

5/5 Stars
The wonderful Anais helped us secure our new flat with great ease given the current pandemic! Looking forward to renting with this responsive and helpful company!... Read more
Tenant
12th Feb 2021 (3 years ago)

R Adam

5/5 Stars
Anais has been a great help with assisting us with finding our first property to rent in the UK. She has gone above and beyond and responded quickly to requests and even called us on our cellphones when we were outside of the UK to answer some questions we had. Thanks Anais!... Read more
Tenant
3rd Feb 2021 (4 years ago)

M 33

5/5 Stars
We've just moved into a rented property and have been really impressed with the professional service provided by Molly and Anais throughout the letting process. They kept me updated, responded when they said they would respond, and answered all my queries promptly. I would choose Romans again.... Read more
Tenant
25th Jan 2021 (4 years ago)

R Ally

5/5 Stars
Thanks to Anais Payne, she made our experience renting a house in Reading PAYNELESS. Her communication was informative and timely and went above and beyond to answer my barrage of questions. Would recommend her to anyone looking to rent a property with a short timeline. 5 stars.... Read more
Tenant
15th Jan 2021 (4 years ago)

D Taylor

5/5 Stars
We've worked with Anais at Romans in Caversham and she's been superb. Informative and prompt with responses, helping us along the way to get signed up to rent a property in Henley. Wouldn't hesitate to recommend her if you're looking for a property agent to help you find a place to rent. 5 stars from me.... Read more
Tenant
12th Jan 2021 (4 years ago)

S Marshall-Clarke

5/5 Stars
Anais Payne was really helpful and quick in finding us a place to rent, has been a very smooth process.... Read more
Tenant
2nd Dec 2020 (4 years ago)

Jasevlog

5/5 Stars
Romans Caversham (Lettings) did a superb job of getting our flat let - it was on the market for less than two weeks in September 2020. From arranging viewings through to getting the contract side of things completed, the office has got things done, even going that extra mile when we've really needed some help. And I gather our tenants have been very pleased too, which polishes things off nicely. Our thanks to Jess in particular for being the driving force behind another successful let.... Read more
Landlord
1st Dec 2020 (4 years ago)

E Cotton

5/5 Stars
Wanted to say thanks to both Molly Greenfield and Jess Glynn for helping us throughout our recent moving process. They have both been very understanding, answered all of our questions quickly and were there to help us through one or two tricky moments. My partner and I are both very happy with how everything has been handled :) Thank you Romans!... Read more
30th Nov 2020 (4 years ago)

L Monavari

5/5 Stars
I rent out a property through Romans Caversham, l have found Jess in particular to be proactive and extremely helpful. She has made my recent experience easy, painless and has guided me through the process. Thank you.... Read more
Landlord
26th Nov 2020 (4 years ago)

R duckworth

5/5 Stars
Going through the rental process has been very straight forward. Anais has made things very easy for me at each stage and been both professional and a pleasure to deal with.... Read more
Tenant
25th Nov 2020 (4 years ago)

S Proserpi

5/5 Stars
I am just about to take up residency in my new rental home. I was on a very tight schedule and very much appreciated Jess getting everything done in time. Job well done.... Read more
Tenant
19th Nov 2020 (4 years ago)

C Lewington

5/5 Stars
Anais,jess and matthew all very helpful,rented through romans before,very reliable and professional.... Read more
Tenant
18th Nov 2020 (4 years ago)

V kokkalaki

5/5 Stars
I've recently rented through Romans, and all credits go to Jess. Jess is amazing, and she helped me from begging to end of the process. Really I would like to appreciate. Thanks Jess... Read more
Tenant
16th Nov 2020 (4 years ago)

J Donohue

5/5 Stars
I have rented through Romans for 3 years and I recommend them without reserve. They have always been professional and have acted ethically and with absolute integrity. I would particularly like to mention Jess as she really doesn't appreciate how good she is. Her communication skills are excellent and she is a wonderful Ambassador for Romans values. You will be very fortunate to rent a property Romans manage as, although they are a growing company, they know your name, take time to listen and evaluate issues which results in problems being addressed quickly and efficiently.... Read more
Tenant
13th Nov 2020 (4 years ago)

D Sutton

5/5 Stars
Unreal service overall! Jess in particular was quick on the draw with everything contract related and always there to answer any questions we had during the process - would definitely recommend!... Read more
11th Nov 2020 (4 years ago)

N Bourne

5/5 Stars
The letting agent that assisted me, Anais Payne, was very professional and helpful, and I'd like to thank her for making my experience with Romans such a great one.... Read more
Tenant
1st Nov 2020 (4 years ago)

L Colclough

1/5 Stars
We rented a 2 bed house through Romans for 2 years. Katya Just was the property manager and was sadly very unhelpful. Was impossible to have a conversation with about the problems we experienced and would instead receive generic responses which did not help us at all.We told her we could hear and smell rats in our kitchen and it took a year to get this sorted through the landlord directly because Katya did not do anything about it.It felt like we did not have a property manager at all and we are very happy to be out of there. Never again !... Read more
Tenant
27th Oct 2020 (4 years ago)

W Tribe

5/5 Stars
Jess and Anais have been very helpful both with viewing and aftercare... Read more
15th Oct 2020 (4 years ago)

R Satherley

5/5 Stars
Anais at Romas Caversham ensured the process was nice and easy. She was friendly and professional, responding to all out concerns quickly. Thank you.... Read more
15th Oct 2020 (4 years ago)

H Trout

4/5 Stars
I've had a great experience letting through Romans so far. All the staff I've dealt with have been very friendly and helpful, with Jess in particular. She made the whole virtual viewing process really straight forward, answering all my questions fully and going out of her way to film an extra video of the entrance to the property for us. Any issues that have arisen through the application process have been handled and resolved well. Very happy.... Read more
Tenant
14th Oct 2020 (4 years ago)

J Moore

5/5 Stars
I have been dealing with Jess Glynn in letting my property and she made the process incredibly easy. She found ideal tenants and sorted everything at a fair price. Her communication was excellent and she definitely went above and beyond to ease stress and give me the best deal.... Read more
Landlord
14th Oct 2020 (4 years ago)

A Lane

5/5 Stars
We have had a really worrying time and Jess Glynn and Katrina Atkins have been very prompt with returning emails. Thankyou both so much for your help and assistance that has enabled us all to stay in a home which we love.... Read more
Tenant
14th Oct 2020 (4 years ago)

Rachael

5/5 Stars
I’ve dealt with a LOT of estate agents recently and can honestly say that Romans, and in particular Jess Glynn, have been fantastic. Very professional but friendly, Jess has kept me constantly updated, even when there was no update to give.... Read more
7th Oct 2020 (4 years ago)

J Fincham

5/5 Stars
Jess, from romans lettings caversham was very efficient, helpful and honestly.... went the extra mile. Recommend... Read more
Landlord
6th Oct 2020 (4 years ago)

M Green

5/5 Stars
We have been dealing with Jess Glynn in re-letting our property and were considering moving to another agent however, Jess found an ideal tenant and negotiated a very satisfactory agreement, addressing all of our concerns and really going out of her way to retain our custom. It was purely her tenacity, going beyond our expectations and personal attention that made us confident that Romans were the right people for our managing agent.... Read more
Landlord
6th Oct 2020 (4 years ago)

O Djukanovic

1/5 Stars
The worst company ever, such unprofessional etitude haven't faces on whole planet. Ignorance, no manners, regretting dealing with whole Caversham branch. Shame to have employees like them and present the company. Definitely black listed. The only star in this company is Lucky! Lovely personality, easy to work with, responsible, and willing to help.... Read more
28th Sep 2020 (4 years ago)

W Parkinson

4/5 Stars
In my experience, Roman's team of Property Manager's, for example Megan Setchell and Lisa Fazal, are very friendly, efficient and helpful. From the perspective of being a landlord they have helped ensure tenancy renewals, inspections, certifications and maintenance are as hassle free as possible.... Read more
Landlord
24th Sep 2020 (4 years ago)

H Eady

5/5 Stars
Have only been dealing with Romans for a couple of days whilst viewing properties in the area and the experience has been very easy. Jess has made sure to stay in contact throughout the signing period and has always responded in a very fast time! Cannot fault so far!... Read more
24th Sep 2020 (4 years ago)

E Packard

5/5 Stars
Romans have been very good at handling a difficult sale for us that started before lockdown and went through a bumpy time after that. Simon Brooks and James Fleming were both great - they worked hard to get our sale and see the process through. Both were always extremely responsive, supportive and nice to talk to: a pleasure to work with. Thank you!... Read more
Seller
23rd Sep 2020 (4 years ago)

P Whatley

5/5 Stars
Megan Setchell (Property Manager at Romans Group Head Office) has been 5***** plus in all my dealings relating to my Caversham apartment. Megan is quick to respond and recommends the best solutions to property issues raised by my tenants or myself as joint landlord. Always very personable and professional.... Read more
Landlord
22nd Sep 2020 (4 years ago)

C Macmillan-Smith

5/5 Stars
HI have been dealing with Jess from Romans Caversham and she's been pleasure to work with. She's very responsive and patient, and just a ray of sunshine.... Read more
19th Sep 2020 (4 years ago)

S LI

5/5 Stars
The total experience is excellent! Especially Appreciate the swift and professional service by the Letting Advisor Anais!... Read more
Landlord
4th Sep 2020 (4 years ago)

B Rose

5/5 Stars
Romans have been a great help in managing an old property in Henley. Matthew Hembra has made the process of moving out smooth and efficient. I would recommend Romans to both landlords and tenants.... Read more
Landlord
3rd Sep 2020 (4 years ago)

A Mason

5/5 Stars
Staff are friendly and Jess has been very helpful throughout the process... Read more
31st Aug 2020 (4 years ago)

M Pacheco

5/5 Stars
Excellent service and the fastest of responses!... Read more
30th Aug 2020 (4 years ago)

M Faure

4/5 Stars
Romans has been very efficient at dealing with various issues with the properties. Recently, Jess Glynn was accomodating and did the necessary arrangements when we had to leave the property.... Read more
Landlord
30th Aug 2020 (4 years ago)

G Sotiropoulos

4/5 Stars
The Caversham office has been extremely helpful with our move. There were times when communication was misunderstood. There were times where we just needed a little more clairty with the move in terms of next steps etc, but the overall experience was that Romans, tried their best to assist us in our move as much as possible and we can happily say we're moving into a really beautiful place and have the support we need. A big thanks to Matthew as he has really been so helpful during this process.... Read more
Tenant
26th Aug 2020 (4 years ago)

Sathia

1/5 Stars
Do not rent a house which is managed by Romans. I have rented a house through Romans in Dec 2019. During my visit to the property I have requested that the dampness in the Living room to be sorted before we move in as it looked like it may need couple of weeks work. Plus two more issues regarding the Gas and Sofa. It was all Agreed. But the day I have moved in none of those were sorted. I had no option but to move in as I have moved out of the previous flat already. Romans never helps the tenants and are always focussing on pleasing the Landlords irrespective of the peril the tenant may be in.... Read more
Tenant
19th Aug 2020 (4 years ago)

D Evans

5/5 Stars
Romans Caversham sold our house quickly for a price we were happy with and then found a property that was exactly what we were after and within our budget. We couldn't ask for more than that. Great service throughout.... Read more
Seller
3rd Jul 2020 (4 years ago)

G day

5/5 Stars
Simon did a fantastic job and the rest of the team were really helpful. I would definitely recommend them and use them again A1... Read more
16th Jun 2020 (4 years ago)

D Milligan

5/5 Stars
We found all the staff at Romans friendly and approachable. They sold our house in difficult circumstances and always responded to our questions promptly and professionally.... Read more
Seller
1st Jun 2020 (4 years ago)

B Hayes

5/5 Stars
Simon provided us with great, professional advice during our home move. He kept us informed throughout the process, which given the delays to our move, caused by the pandemic, was very helpful. I would recommend Romans in Cavesham if you are looking to buy a house.... Read more
Buyer
23rd May 2020 (4 years ago)

A Noble

5/5 Stars
We first starting renting from Roman's in 2018 and they have been highly responsive and attentive to our needs. Since deciding to move from our current rental, Jess has been exceptional with her attentiveness and responsiveness. Highly recommended and I look forward to buying a property (hopefully through romans) in 2021.... Read more
Tenant
14th Feb 2020 (4 years ago)

A Batra

5/5 Stars
Such a wonderful experience with Romans and Jess made it exceptional. She was prompt and active during the entire process. She was very approachable and clarifying queries at every step. Thanks Jess, you made my rental house hunting experience an absolute delight.... Read more
Tenant
10th Feb 2020 (4 years ago)

L mellor

5/5 Stars
Evie and team were really helpful and profressional which helped a smooth transition. Romans offer lots of additional features and services through partners which help make moving easier for their customers.... Read more
5th Feb 2020 (5 years ago)

F Yamak

5/5 Stars
Romans are definitely a estate Agent I would recommend. Made my whole experience from search, contract, tenancy support and end of tenancy a great one. Jess G. from the Caversham branch was a great help. She ensured communication was swift and clear during the period towards my end of tenancy which in a hassle free exit.... Read more
Tenant
16th Jan 2020 (5 years ago)

A Davies

4/5 Stars
Mainly very thorough and efficient... Read more
8th Jan 2020 (5 years ago)

G Mihai

5/5 Stars
Very helpful and always available when you need information. I had the pleasure of working with Jess who was extremely good and despite a few bumps in the road, she made the entire process very easy and fast. Overall, would recommend 100%... Read more
20th Dec 2019 (5 years ago)

W Mazur

5/5 Stars
I am very happy with overall process, all was done quick and professional. 5 stars... Read more
15th Dec 2019 (5 years ago)

B Y

5/5 Stars
Polite and helpful agents, even if we found the process a bit complicated compared to private renting, we had all sorted out. The house is very well maintained and we really forward to moving in.... Read more
Tenant
9th Dec 2019 (5 years ago)

K Keane-Pellerin

5/5 Stars
Evie is absolutely incredible! She helped my husband and I's transition into a new home from Canada to the UK as easy as it possibly could have been. She was extremely helpful, kind, easy to communicate with and professional. We will be happy to use Romans in the future!... Read more
3rd Dec 2019 (5 years ago)

A Naumov

5/5 Stars
Thank Jess for good service!... Read more
12th Nov 2019 (5 years ago)

S -

4/5 Stars
I had a nice experience with Romans. Earlier the experience went pretty bad while viewing. But Thanks to Jess. Moving in was pretty smooth. Handover timing was quite flexible which helped us for a easy moving in. Overall a nice experience.... Read more
4th Oct 2019 (5 years ago)

S Rozanskis

5/5 Stars
We have just started renting a property through Romans and the experience so far is very pleasant. Evie was very helpful in organising the viewings and was brilliant at communicating our many questions to the landlord and passing the response back as quickly as possible.... Read more
Tenant
26th Sep 2019 (5 years ago)

G Dua

4/5 Stars
Jess has helped us in moving to our new home, she has been very kind and proactive in answering all my queries. My previous experience with Romans was not very great but Jess changed my perspective by providing an excellent service during this period.... Read more
23rd Sep 2019 (5 years ago)

E Wood

4/5 Stars
Romans Caversham branch have helped us view properties in a professionaly and helpful manner, making sure we always hear about the newest houses first. Highly recommend their services.... Read more
16th Sep 2019 (5 years ago)

F Agar

5/5 Stars
I had a very good experience using Romans when buying a house. I was anxious about the whole process. Luke was amazing when I viewed the property. His approach made me relax and really try to imagine myself living there. We discussed aspects to do with the property and that was helpful. The team in the office were always helpful when I was unsure of the process which kept my stress levels down! I would highly recommend Romans.... Read more
Buyer
11th Sep 2019 (5 years ago)

A Fans

1/5 Stars
My experience was not good at all! Most of the people from property manager to move-in, inventory, even people responsible for tenancy agreement didn't listen to the landlord, and their record was messy. A lot of times it took a long time for them to rectify the mistakes. They never looked at the root problems, made many mistakes during the process!... Read more
Landlord
6th Sep 2019 (5 years ago)

H Wetton

5/5 Stars
We are currently looking for a new home and had a viewing the other day. Luke Meeajaun's service was amazing - he was very knowledgable about the area and the property, and was very warm and welcoming. Sometimes estate agents are a little pushy, but he made us feel very relaxed. An asset to Romans, hope to deal with him again - hopefully when we find our new home!... Read more
3rd Sep 2019 (5 years ago)

P Pola?ski

5/5 Stars
Really professional service. Special thanks to Jess Glynn, who was always more than happy to help us in any case.... Read more
17th Jul 2019 (5 years ago)

P Freeman

5/5 Stars
Very patient with the time it took just to get probate. Then the buyers pulling out and being a pain in the neck when coming back. Great service from Simon Brooks initially, and then Julian Sheppard after Simon moved to the Henley branch. Would highly recommend Romans for their excellent customer service.... Read more
Seller
10th Jul 2019 (5 years ago)

the.beerose.family

5/5 Stars
Good customer service, excellent communication service... Read more
26th Jun 2019 (5 years ago)

Ash

1/5 Stars
We moved into a rented house on Grove Road (Reading) on the 8th April 2019, and reported a number of outstanding maintenance issues shortly after (2 taps running continuously being the most pressing). Two and a half months later this still hasn’t been fixed. It begs the question: Did anyone bother to go through the check out inventory when the last tenants moved out, and make sure these outstanding issues get fixed? A rating of zero would be more appropriate!... Read more
Tenant
21st Jun 2019 (5 years ago)

Z Kidwai

5/5 Stars
We had recently moved to Reading, and finding a house close to good schools was our priority . Romans made the whole process very easy for us, specially Jess Glynn. As usual we had a lot of queries and Jess was always very easy to reach and answered all our queries promptly. Once we viewed an apartment which we liked we wanted to view it again to be sure, Jess made it sure that our request was granted, even when she was not well she had left a message with one of her colleagues regarding our request which shows her commitment and professionalism towards her clients. I would recommend Romans very strongly and thank them for making our house hunt a very smooth process... Read more
4th Jun 2019 (5 years ago)

S Garcia

5/5 Stars
I would highly recommend all the services provided by Romans Caversham office. Jess Glynn did a great job finding the right flat for us and was of most help when we had to find a new tenant when we sadly had to leave our apartment early due to a job relocation. Thank you so so much for all your great work.... Read more
Tenant
28th May 2019 (5 years ago)

F Prado

5/5 Stars
Romans made the whole process of finding exactly the kind of flat we requested very easy and stress-free. Special thanks to Jess Glynn, who was always available for our questions, phone calls and emails. It has been our pleasure to deal with you in such a sensitive thing as finding a nice place to live. We are very grateful.... Read more
Tenant
28th May 2019 (5 years ago)

H Kretchmer

5/5 Stars
Evie and the lettings team were very professional. She kept us in the loop and contacted us at the weekend when we needed more info. All pretty hassle free.... Read more
Landlord
20th May 2019 (5 years ago)

M Li

5/5 Stars
At present renting through Romans and just want to say a big thank you to Romans team and especially Jess Glynn for helping us though move and for the all support and help, excellent personal customer service. Thanks Milena and Michal... Read more
Tenant
7th May 2019 (5 years ago)

M Vyas

5/5 Stars
I telephoned the agency around the beginning of March as I had a contact who helped me with a rental survey. Unfortunately this person was no longer with Romans. Jess agreed to an appointment in April. When I visited Jess was knowledgeable and friendly. I got the information I required from Jess who acted very professionally. I look forward to working with you for future surveys. Many thanks.... Read more
9th Apr 2019 (5 years ago)

A Elsir

5/5 Stars
Relcoating from overseas is not an easy experience one has to undergo! However, coming across Romans Estate Agents in Caversham- Reading indeed made this experience very smooth. Extremely happy and very much encouraged with the level of professionalism & support received from Justine Glynn (Jess) , she managed to orchestrate my search very efficiently accompained with descent attitude. Overall i am very pleased with this service.... Read more
7th Apr 2019 (5 years ago)

R ECP

5/5 Stars
I met Jess Glynn, she was an extremely knowledgable, helpful, kind and professional agent and a nice person. Really a wonderful experience. Thank you, Jess, for your assistance and support, I am looking forward cooperating with you again.... Read more
2nd Apr 2019 (5 years ago)

F Heron

5/5 Stars
Very helpful from the start. Jess, was a great help and explained all processes involved in leasing our chosen property. Kept us updated. Would recommend Romans and their helpful staff.... Read more
Tenant
2nd Apr 2019 (5 years ago)

L Dawe

5/5 Stars
My husband and I are emigrating to UK from SA and it isn't easy when you're physically not present to view potential properties - or so you'd think. Thanks to Jess Glynn, we viewed a property via video-feed while still in SA, and immediately fell in love with the place. Jess came across as very knowledgeable and professional. We have been very impressed with the way she has interacted with us. I would definately recommend her to anyone wanting to buy, sell or rent a property in the future.... Read more
1st Apr 2019 (5 years ago)

N Rees

1/5 Stars
0/5 if I could! Absolutely awful, would never recommend! Very high fees for tenants for poor service. We rented a studio flat with them, it got infested with rats, we reported this officially (it took 2 weeks for exterminator to be arranged). Poor communication within branch, branch manager unable to speak with our property manager so had to explain 2 years of complaints. Most not dealt with, like roof damage from wind was never fixed and it had been several months. We received NO compensation for what was an on going and reoccurring infestation. Extremely stressful time. Obviously we moved out as soon as we could. To top it off, today we called the branch 10min before closing to check if any post was received at our old address and you could actually hear the phone be picked up then hung up instantly. Twice, so not a mistake. Wow.... Read more
Tenant
22nd Mar 2019 (5 years ago)

M Penney

5/5 Stars
We recently went through a very difficult 9 months with a Tennant who was not paying rent. As any landlord who has had to evict someone will know, it's a lengthy court process. As we are not in the UK most of the time now it was more difficult. Romans were very supportive through the process and often went over and above with court appearances, meeting bailiffs and general on the spot management. Great service.... Read more
Landlord
9th Feb 2019 (5 years ago)

H Pinney

1/5 Stars
Absolutely diabolical from start to finish. Extortionate fees (approx 3x more than I paid my previous estate agents and at least double what I have paid any other company); poor communication between staff members resulting in my having to take a morning off work to deal with an ID issue; messed us around twice with moving dates; as a management company they are no better - you are forced to use their FixFlo system to report faults and then nothing ever comes of it - then when you have something fixed yourself they have a go at you; getting stroppy when you don’t follow the rules in their welcome pack but then when you do they look at you blankly and tell you it’s not necessary; upon informing them that I had moved out had to remind the same member of staff three times to call the remaining tenant and not me; the list goes on. Besides one particularly helpful member of staff - Katrina, whom I couldn’t fault at all - my advice would be to avoid this branch/company like the plague.... Read more
Tenant
10th Jan 2019 (6 years ago)

P (Aburo)

5/5 Stars
Romans are the only agents I know who will not blink an eyelid or catch a split seconds' sleep until they find a suitable place that you are gonna be most happy with. They sincerely share in your need to have a house and can relate with you from a genuinely concerned perspective. This has been the case with me and my wife and now we are happy to have waited on Romans to come through. The process was easy and when it had to be tailored to our timing, Romans was able to get their F1 speed on for our sake. Big thanks to the team in Caversham, they are my favorites.... Read more
19th Sep 2018 (6 years ago)

D Skelton

5/5 Stars
I am very happy with Romans. Moving to a new town for a new job and trying to find a new house is extremely stressful. Thankfully Jess took much of that stress away and went above and beyond to help me and my partner. She made the experience almost seamless and was on hand to help us at every stage. I would highly recommend Romans in Caversham and a big thank you to Jess for all your help! Amazing!... Read more
17th Sep 2018 (6 years ago)

S Chamberlain

5/5 Stars
A POSITIVE EXPERIENCE has been experienced by us 1 week into a 24 month Tenancy! My husband and I would like to take this opportunity to Thank and praise all Staff members of the Caversham, ROMAN'S team office for their strong dedication and continuous professionalism to their job. We would strongly recommend them to anyone ISO a very efficient Rental Agency. In particular we'd like to extend huge "KUDOS" to these 2 fabulous, friendly professional ladies who've been a delight to deal with; Very quick and efficient with attending and resolving any property issues at hand. Their Customer Service abilities are of a Five Star standard.?????????? EVIE SNELL (Lettings Advisor - Caversham) was amazing at communicating information between us and the Landlord; ensuring both sides were happy and understood what was expected of them prior and post our move in date. and KATYA JUST (Property Manager - Romans Group Head Office). Who attended quickly and efficiently to any repair issues discovered post our moving in. Therefore, my husband and I have no hesitation in recommending ROMAN'S, Caversham office to anyone ISO a Honest and Reliable Rental Agency. As our first week has run smoothly thanks to these 2 wonderful ladies! Should we ever be in a position of needing to hire the services of a Rental Agency; we'd have no hesitation in assigning ROMAN'S, Caversham, Reading as our chosen Property Management Agency Team! Thanks ALL!!... Read more
Tenant
8th Sep 2018 (6 years ago)

J Lakeland

5/5 Stars
My wife and I worked closely with Jess and the team at the Caversham branch of Romans closely as we moved internationally from the USA to the UK. I have to say the process was straight-forward and made easy, largely thanks to the outstanding team at this branch of Romans. I've worked with other estate agents before, and this particular team is my favorite by far - kind, compassionate, helpful, and willing to go the extra mile for their customers. Thanks all!... Read more
6th Sep 2018 (6 years ago)

S Dodon

5/5 Stars
My girlfriend and I were supposed to move into a property however we decided at the last minute to search for a new one. We dropped by the Romans Caversham office located in Reading where we had the pleasure to discuss with Jess (Justine Glynn) as our Lettings Advisor. Within the same day, Jess has booked us 5 properties for viewing purposes. On that day, we decided to rent a fantastic house which suited our needs better. Jess's efforts and availability did not stop here. After signing the Tenancy Agreement, she provided really valuable tips and tricks on moving into our new home as this was our first time renting in the UK. Thank you, Jess, for your great help!... Read more
Tenant
1st Sep 2018 (6 years ago)

J Hamilton

1/5 Stars
Rip off merchants, expect charges for everything. Worst customer service of any estate agent. Manager Tanya is a horrible "person". So unprofessional avoid this company at all costs otherwise it will cost you!!... Read more
6th Aug 2018 (6 years ago)

B Gaming

1/5 Stars
Emailed on the day a property goes on the market. No response now the property has gone 3 days later. Called the agent they said they left a message... they lied. No messages no emails no voicemails...will do my best to avoid romans from now... Read more
30th Jul 2018 (6 years ago)

U Rajan

5/5 Stars
Wonderful Service.Would definitely recommend for anyone.... Read more
27th Jun 2018 (6 years ago)

D Zietsman

5/5 Stars
We bought a property, Fourwinds, in Chalkhouse Green, through Michael Sharp at Roman’s. They were efficient, friendly & helpful throughout the whole process. Thank you Michael and team!... Read more
Buyer
23rd May 2018 (6 years ago)

D Simoncini

5/5 Stars
Fantastic experience with Romans in Caversham,the staff is very professional and friendly, they helped me out in everything, thank you!... Read more
2nd May 2018 (6 years ago)

R ayyavu

5/5 Stars
Fantastic experience with Romans Estate Agents , Caversham, staffs are nice and they are very transparent, we like their service and well co-ordination with owner and tenants. all the best for others too..... Read more
Landlord
1st May 2018 (6 years ago)

G Rosso

5/5 Stars
So far, an excellence service provided by Justine Glynn from Romans Caversham Estate Agents. I would definitely recommend to anyone. Trustfull, kind and real efficient. Thanks a lot for the services!... Read more
29th Mar 2018 (6 years ago)

H Fisher

5/5 Stars
Very professional and efficient, we felt in save hands.... Read more
19th Mar 2018 (6 years ago)

S Mcdonald

5/5 Stars
Received extremely efficient and friendly service from Jess at Romans in Caversham. Having recently moved from abroad, she was helpful as well as being extremely professional at all times. Would definitely work with her again.... Read more
Tenant
19th Mar 2018 (6 years ago)

S Kumar

5/5 Stars
We had a fantastic experience with Romans Caversham branch. We booked nearly 5 views to view the property and whenever we called them to book a view they won't hasitate at all and they always helpful to show the property to us. Michael Sharp is so helpful for us for the entire process. He knows all the details in mind and whenever we call him, he will update the status of our process without even looking into his system! Such an amazing talent he has :) Michael Sharp is very professional and he talks so politely as well. They have a lovely team in Caversham and of course it was managed by an amazing leader Peter Hawley. 100% satisfied customer! In future, if we want to buy another property we will definitely go to Romans CAVERSHAM branch only because of their lovely customer service!... Read more
23rd Feb 2018 (6 years ago)

N Dhanjal

5/5 Stars
We had a very Fantastic experience with Romans Reading from Bernadette. Her strength and help with our work is commendable. As international clients we cannot thank her enough for how she helped us in six months. We highly recommend her service and her positive attitude.... Read more
29th Jan 2018 (7 years ago)

N smith

5/5 Stars
these guys have helped with ALL aspects of being a landlord, from dealing with difficult tenants and very quickly responding to all questions big or small. I will never ever go anywhere else...Thank you Romans team you are the best. Special shout out to Matthew H. and Kelly .... Read more
Landlord
16th Dec 2017 (7 years ago)

B Shuler

2/5 Stars
Romans in Caversham were a disappointment at almost every step of our house purchase. After our primary contact was changed due to our complaints about his dishonesty we hoped that we would have a better experience. Unfortunately the sales progression was not much better with unnecessary delays and poor communication causing frustration and a last-minute dash at huge extra expense.... Read more
Buyer
30th Nov 2017 (7 years ago)

K yerra

5/5 Stars
Real quality Service from Estate agents, have used them many times. I had the experience of both Romans Caversham and High street branch and both of the branches have never let me down, will strongly recommend... Read more
16th Nov 2017 (7 years ago)

P Stelling

5/5 Stars
Great service.... Read more
9th Nov 2017 (7 years ago)

Donna

5/5 Stars
Recently used Romans in Caversham to sell my property and was really impressed with the service from start to finish. It was an emotional time for us selling the family home but Romans made sure they were there for us every step of the way and ensured that the process was a stress free as it could be. Opio and Michael were great at answering any questions we had and i found them both professional and prompt with answers to any questions we had. Wouldn't hesitate to use Romans again and will be recommending friends and family to them in the future.... Read more
Seller
9th Nov 2017 (7 years ago)

D Bearham

5/5 Stars
I used Romans Caversham when I moved back to the UK and bought my apartment 4 years ago. I was very impressed and promised that I would use them again when I moved on .. I recently moved on and I'm still very impressed and this time also with the Finance/Mortgage group .. I would highly recommend them to anyone and everyone.... Read more
Buyer
4th Oct 2017 (7 years ago)

A Bates

5/5 Stars
Prompt customer service throughout and good proactivity in finding us a buyer and getting the house through to a successful exchange of contracts. Excellent value for money and would recommend over other local companies. All team members are easy to contact and deal with and they helped us secure a great price for the house.... Read more
Seller
19th Sep 2017 (7 years ago)

R Stowell

5/5 Stars
Very good experience buying and selling with Romans Estate Agents. I found Peter to be very professional and he really was with us every step of the way in our journey. The brochure that the created for the house we were selling was very professional, and the Romans team were prepared to go further and create a video walkthrough. I would recommend Peter and the Romans team to anyone looking to buy / sell their house.... Read more
Seller
6th Sep 2017 (7 years ago)

D Medlock

5/5 Stars
I found Romans very nice to deal with. I placed my property onto the market after Peter visited our home. Peter gave us a value for our property and was professional throughout the successful process. We are now happy in our new home. Thank you Peter Hawley and team. Beth... Read more
Seller
1st Sep 2017 (7 years ago)

• •

1/5 Stars
They seems so confused something times. They don't know who is dealing with your property and promised to call you back but they wouldn't... Read more
31st Aug 2017 (7 years ago)

A Presly

5/5 Stars
Excellent service from a highly professional team. I would thoroughly recommend Peter to all our friends.... Read more
23rd Aug 2017 (7 years ago)

N Jackson

5/5 Stars
I recently dealt with Simon and Dave in Caversham when buying my first home. I found them both very helpful and on the ball and would defiantly recommend them. Thanks guys!... Read more
Buyer
22nd Aug 2017 (7 years ago)

S Cowdrey

5/5 Stars
Great service and very helpfull at all times which made my search very enjoyable and stress free ????... Read more
21st Aug 2017 (7 years ago)

M Wallis

5/5 Stars
Romans Estate Agents were able to coordinate the successful sale of my rental property, previously managed by their Lettings department. This was achieved despite me living and working abroad and I didn't have to visit the property myself. Email and phone communication was prompt and effective.... Read more
Seller
31st May 2017 (7 years ago)

D kumar

1/5 Stars
Very Poor customer service especially in handling tenants.. its been many months and still havent got the deposit... Read more
Tenant
30th May 2017 (7 years ago)

D R

5/5 Stars
Excellent service when helping us to re let a property. Highly professional, great communication at regular intervals and sensible advice to secure a tenant in quick time. Our thanks to Marianna.... Read more
Landlord
30th May 2017 (7 years ago)

V R

5/5 Stars
Excellent job by Simon Brooks from this branch on the sales side, happy to endorse and recommend.... Read more
Seller
1st May 2017 (7 years ago)

L Baker

5/5 Stars
Had our property valued by Romans last month by Simon from the Caversham Branch. I was very impressed by his confident, friendly and positive approach and he gave us loads of background information and average sale prices for the area within the last year to fall in line with the valuation - none of which we got from any of the other agents we had round. He was very open and honest with his valuation. We aren't marketing the property, it was purely a valuation and we had no 'pushy sales' techniques or any pressure to sell the house. It was a pleasure to deal with them and would highly recommend them.... Read more
26th Apr 2017 (7 years ago)

L Edwards

5/5 Stars
Peter was very helpful and always kept me informed.... Read more
29th Mar 2017 (7 years ago)

A Tier

5/5 Stars
I would highly recommend Peter and his team in Caversham after they successfully marketed and quickly sold a new home we built in Caversham, fantastic service from start to finish. I didnt have to chase Peter once, was given prompt feed back after all viewings and regular updates once papers were with solicitors, very impressed.... Read more
Seller
6th Mar 2017 (7 years ago)

T Watson

5/5 Stars
I own a property in Caversham and have used Romans for many years for a range of letting purposes. They have always been very helpful and reliable. I have lived abroad and it's been good to know things are in safe hands. Matthew Hembra in particular, has been a very good support to me and someone I would recommend working with.... Read more
Landlord
14th Feb 2017 (7 years ago)

C Buller

5/5 Stars
As a landlord I have had several property dealings over the past years and always go straight to Pete for any advice, property sales or help and he is always there giving me a quick and efficient response. Thanks very much... Read more
Landlord
9th Feb 2017 (7 years ago)

A Allen

5/5 Stars
Efficient and professional service coupled with expert and detailed advice from Michael Curtis-Dagg. As a buyer I would recommend Romans Reading,... Read more
Buyer
12th Jan 2017 (8 years ago)

W Ejaz

5/5 Stars
Peter Hawley is an excellent adviser and the Caversham selling team has been superb throughout the process. Excellent communication and service.... Read more
Seller
12th Dec 2016 (8 years ago)

L Gantman

5/5 Stars
I've been letting my house via Romans in Caversham for 2 years, and have had really good service from Matthew Hembra and the lettings team all the way through. They helped with advise and recommendations for getting the house (and paperwork) ready to rent out, took very nice photos for the ad. There is an easy to use portal with receipts for any work done, as well as the monthly statements. As an overseas landlord it can be hard to handle a letting with repairs etc from abroad, and the good news is that I don't have to because Romans does that for me. And that's the whole point. Thank you!... Read more
Landlord
12th Dec 2016 (8 years ago)

W Hongchang

5/5 Stars
very good communication and service... Read more
5th Dec 2016 (8 years ago)

B Ley

4/5 Stars
I would Highly recommend Romans Estate Agents in Caversham. The service I received from start to finish was excellent and It was nice to recieve regular updates and not have to chase for information. Will certainly use in the future.... Read more
29th Sep 2016 (8 years ago)

K Mills

5/5 Stars
My mother and I experienced an excellent professional service from Simon throughout the sale of my mothers house. Simon listened well to my mothers concerns, regularly phoned up, with up dates on the progress of the sale, and got my mother the best price. We did have dealings with Simons colleagues and always found them more than helpful and professional as well. Would highly recommend, thank you very much Simon.... Read more
Seller
20th Sep 2016 (8 years ago)

L freeman

5/5 Stars
We went with Romans as we heard very good things about them. The team work very well together & are very professional, Pete hawley in particular was a real pleasure to deal with... Read more
31st Jul 2016 (8 years ago)

P ACHARYA

1/5 Stars
We made an offer on a property last year (June) for the asking price on a property in Amersham road. The vendors had not found another property In December I received a call from Josh who enquired if we still wanted to hold onto the property because the vendors have still not found a property. I said yes I will wait. In January I received another call from Josh to advice the vendors don't want to keep us waiting any longer because they had still not found a property. The house came off the market in Feb and back up in March for 45,000 more. Obviously the agents commission increased. The property quickly sold. The whole situation seems staged to me. Funny how the vendors found another property after getting another 45,000. Thanks for wasting my time when your clearly had no intention to sell to us. Oh well guess the vendors and agents benefited at our time being wasted. Josh and the vendors clearly wanted us to pull out so they can get a better deal. Be careful. It's all about the money.... Read more
Buyer
29th Jul 2016 (8 years ago)

G Ray

5/5 Stars
I would like to say on behalf of Caversham Park Primary School Parent Staff Association and as Headteacher of the school, to say a huge thank you to Peter Hawley and the team at Romans, Caversham, for their generous sponsorship, in the form of the mini iPad as a prize, for our school fete on Saturday 2nd July 2016. The prize certainly attracts a great deal of interest amongst the visitors to the fete and it is something that we would not be able to offer without the generosity of Romans. Thank you once again for supporting the school. Miss G. Ray Headteacher... Read more
18th Jul 2016 (8 years ago)

K Dhillon

5/5 Stars
I have dealt with Peter at Romans in Caversham for a long period of time and have always found both himself and the rest of the team extremely helpful and pro-active. I recently required some expert advice on a land matter and even though there was no fee involved, Peter was happy to spend time meeting me and offering his thoughts and then followed up to offer more assistance if required. I would highly recommend Peter and the Romans team in Caversham.... Read more
24th Jun 2016 (8 years ago)

M Desour

5/5 Stars
I have been dealing with Peter Hawley in the Caversham office for a long time now. He has consistently kept me updated during a lengthy property search and has been on hand to offer expert advice and assistance on our house sale in Caversham Heights. He always has time for clients and has made himself available even outside of office hours. We would thoroughly recommend Peter to all our friends and family. Mitch... Read more
Seller
23rd Jun 2016 (8 years ago)

J Ahamed

5/5 Stars
Had a really good experience with Simon and Zoe, Simon organised viewings and sold me the house that I hadn't seen online, so wouldn't of viewed it if it wasn't for Simon! Zoe has sorted the mortgage out for me, although I had to pay a fee she has found me the best rate possible and have saved me money in the long run. Truely recommend Simon, Zoe and Romans... Read more
Buyer
22nd Jun 2016 (8 years ago)

A Sumner

5/5 Stars
Both myself and my family have dealt with Peter Hawley at Romans a number of times over the years and we would not hesitate to recommend him to anyone looking to buy or sell in the area. He has excellent knowledge of the local area and his attention to detail is superb. We will always use Peter as our local estate agent when moving in the future.... Read more
17th Jun 2016 (8 years ago)

A Carlill

5/5 Stars
I've been using Romans in Reading since 2004 and have found them to be consistently professional, courteous, prompt and friendly. In twelve years as a landlord we have never had a gap in tenancy of more than two weeks.... Read more
Landlord
16th Jun 2016 (8 years ago)

N das

5/5 Stars
Can't recommend Romans, Caversham enough!!! Very professional, friendly and knowledgeable. Peter had an answer for every question we threw at him and helped us through every step of the process. When buying a new house that too a first time buyer it's all a bit blurry but they provided the much needed assurance and support right till completion! Thanks guys!... Read more
Buyer
11th Jun 2016 (8 years ago)

A springer

5/5 Stars
Great service! Thoroughly enjoyed buying my first home via the lovely gentlemen here, Peter,Simon, Opio, and Josh - always on hand to help, responded to enquiries very quickly and gave me the best assurance along the way. I would also highly recommend the mortgage team - very happy customer!... Read more
Buyer
20th May 2016 (8 years ago)

L Pickering

5/5 Stars
We experienced an excellent service from Peter throughout the sale of our property. He acted swiftly, got us the best price and was on hand always for any questions we had. Would highly recommend.... Read more
Seller
14th May 2016 (8 years ago)

R Burcher

5/5 Stars
After trying to buy a property in Caversham for 2 months Romans were excellent and really helpful. Joe managed to ensure the completion happened on time and compared to other agents were really helpful.... Read more
Buyer
28th Apr 2013 (11 years ago)
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