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- Rooftops, Sales, Letting & Management - Wilmslow - Sales
Rooftops, Sales, Letting & Management - Wilmslow - Sales
Opens tomorrow at 9:00am
26 Church Street,Wilmslow, SK9 1AU
Rooftops, Sales, Letting & Management - Wilmslow - Sales are an estate agent in Alderley Edge. They mainly list properties in SK9, M33 and SK10. Over the last 6 months, they've listed 34 properties, with 14 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:30am - 4:00pm
- Sunday Closed
View all details
Rooftops, Sales, Letting & Management - Wilmslow - Sales Reviews (19)
Have you used this agent?
37%
11%
0%
5%
47%
All (19)
Seller (1)
Buyer (0)
Landlord (3)
Tenant (5)
General (10)
A stripeytiger
As a landlord I always get excellent as well as friendly tenancy services and I'd highly recommend this business, I wouldn't go anywhere else !
Landlord
15th Feb 2024 (10 mo. ago)
S Simeonov
I just did a view with an agent, and this is by far the worst experience you can get from a property agent. (72 Alveston Dr. I think her name was Nicola)
When asked if she is always so unpleasant to customers, she gives an excuse for being ill. (if you are sick, why are you at work?).
I like the house and the area but the agent....
I can't even think of dealing with her ever again.
12th Oct 2023 (1 year ago)
Y Melato
Terrible experience, absolutely NOT recommended. They will aay you need to speak with your landlord.
I strongly don't recommend Heatherfield Court.
17th Oct 2022 (2 years ago)
C Family
We don’t normally leave reviews, but felt we just had to, given the terrible experience we had with this letting company. It’s a terribly run business. We had the unfortunate experience of being tenants and Rooftops managed the tenancy. At the very beginning the warning signs were there - the previous tenants warned us how bad they were at fixing any problems, but we just thought they were disgruntled and took no notice. Well what were were told turned out to be true! The house was dirty when we moved in & appliances broken so no checks had been made. If anything stopped working it would always be a battle to get them to sort these issues out. Jan was so difficult to deal with (the previous tenant had warned us about her). She is very curt, has zero empathy and is unprofessional. The other ladies are much nicer and pleasant to deal with, but it’s Jan you have to go through. We could not wait to move into our renovated home. In summary, our tenancy with Rooftops was too stressful - it didn’t need to be. The staff need to be more accountable. We will never ever recommend them to others. There are much better local letting companies and if we had to rent again in the future we would steer clear of any properties connected to rooftops. The only good thing to come out of the tenancy was making really good friends with the neighbours who we still see now!
Tenant
17th Oct 2022 (2 years ago)
V d
In my opinion this is the best shop in Middlewich. Its packed with so many great little gifts and the cards are brilliant I always get mine from here . The staff are so pleasant , friendly and helpful plus a great fresh flower selection, well worth a visit.
23rd Sep 2021 (3 years ago)
A Bleasby
Amazing service from great ladies , can't do enough for you
25th Aug 2021 (3 years ago)
R Hamzi
Arrived to view a house. The agent 'moe' was late...didnt introduce herself as the agent. I had to press her for that. Then told we can't enter the property???? After agreeing to a viewing at said time..i was partly ignored then questioned weirdly again if I was there to view?? (errr yeah) then told I had to wear a mask, when in fact I don't.
Very passive aggressive manner from moe throughout. Then when I heard her speil and said bye she said to my 3 Yr old son. 'seeya, wouldn't want to be ya'
Overall rude and unprofessional from start to end. Maybe this agent needs to head to the scrap heap. It's 2021, her degrading of potential tenants is totally out of order. Won't be dealing with them again.
12th Jun 2021 (3 years ago)
Anonymous Landlord
Rooftops Have let out my properties for over 10 years now and we have never had any problems. The staff know their stuff and are always polite and ready to help.
Landlord
22nd Jan 2021 (3 years ago)
L kenney
Great estate agents the plumbing firm they use more like council cowboys made a mess of my kitchen so 1 star unfortunately
19th Jul 2020 (4 years ago)
J gaskell
Helpfully staff and great choice of properties
27th Feb 2020 (4 years ago)
A Todhunter
Extremely poor service and follow up. Rude staff.
6th Feb 2020 (4 years ago)
M Pellegrina
Good lettings agency, they get ba k to you as soon as they can and have good place's
Tenant
4th Sep 2019 (5 years ago)
R Espinosa
I have rented two different places with them and I have mixed feelings. Some of the people working here are awesome, others not, like everywhere else. My main concern though is that once you pay the fee, they basically get into a passive role, you have to press them to get your deposit information, contract, house info, etc. Also they use to mess up with the contracts, things like not adding special requests after being agreed (e.g: allow one pet in the apartment). All this may be due to them not really managing the property, but that doesn’t justify not taking care of what I said above.
Tenant
6th Mar 2019 (5 years ago)
S Churm
Trying to rent out my house and got such a positive response from Rooftops in Wilmslow, warm, helpful staff from start to finish, would highly recommend.
Landlord
3rd Dec 2018 (6 years ago)
L `Gordon`
Just sold my property through Rooftops, Wilmslow. Professional service from start to finish. Easy efficient service. Very friendly and helpful staff, could not recommend highly enough.
Seller
3rd Dec 2018 (6 years ago)
Joe
Awful company. Miseld me about a property I viewed and the damp problems it had. Also used my data without permission so there associate company could set up gas and electricity accounts at an address I never even moved into a year after I viewed it, Refused to provide me with my data when requested as it had suddenly been destroyed after my request. Stay well clear from this company there an absolute joke.
...........................
Update****** after your reply ******
You never advised me about the damp. The tenant did when we had to revisit the property to collect my daughters hat. Which was after we had paid fees to secure the property you also refused point blank to refund my fees even though the tenant in there was leaving early due to damp issues and we were made aware of this from the tenant not yourselves after we had paid fees. Why on earth would we pay fees for eehouse if we were advised it was damp. My partner was heavily pregnant when we viewed and you were more than happy to let us move in knowing the house was damp and took the fees knowing this. It was only after the tenant advised us about the issues we pulled out. You didn't advise us not to take the house infact you said there werent issues at that time as there had recently had a damp proof course completed (however you only advised this after taking our fees and after I questioned you around my conversation with the tenant) you also said if we were to move in and have issues with damp you would ensure we could get out of the tenancy. You took fees knowing a house was damp then Refused to refund them. Then to add to this 1 year later I get a bill from a house we never moved into for 12months gas and electricity. I told you this could be resolved by refunding my fees and giving me a formal apology which you refused.
I would advise anyone reading this to avoid this company.
6th Sep 2018 (6 years ago)
D Mechanic
The absolute worst estate agents on this planet. Will smile and be friendly when you are renting but once you move in they are a disaster. Will do everything in there power to be awkward in whatever way possible. Avoid like the black plaque. There’s a woman jan that is particularly awful
Tenant
22nd Jan 2018 (6 years ago)
N Stewart
Friendly helpful staff. Good parking nearby
29th Jan 2017 (7 years ago)
O Dea
Absolute nightmare, they will break into your home while you're not there to do 'inspections'. We had to threaten them with police and the landlord took away the keys from them.
Tenant
28th May 2015 (9 years ago)
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