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  1. Home
  2. Knight Frank - Cheltenham
Knight Frank - Cheltenham Logo

Knight Frank - Cheltenham

Opens tomorrow at 8:30am
123 Promenade,Cheltenham, GL50 1NW
Knight Frank Cheltenham are an estate agent in Cheltenham. They mainly list properties in GL50, GL52 and GL53. Over the last 6 months, they've listed 95 properties, with 53 currently on the market. Most of the properties listed have 5 or more bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 2:00pm
  • Sunday Closed

View all details

Knight Frank - Cheltenham Reviews (64)

Have you used this agent?
  1. 94% 5/5 Stars
    94%
  2. 2% 4/5 Stars
    2%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 5% 1/5 Stars
    5%
All (64)
Seller (3)
Buyer (3)
Landlord (0)
Tenant (0)
General (58)

A Townsend

5/5 Stars
We sold and bought through Knight Frank and would highly recommend. All staff we had touch points with were so friendly, helpful, professional and prompt with responses. Particular praise goes to Gemma Hutton who went above and beyond from the outset. She was invaluable when chasing various parties when our exchange hit several roadblocks further up the chain. Gemma kept us regularly fully informed and worked tirelessly to help secure our exchange. Her dedication and highly personable personality made what was a stressful situation (through no fault of Knight Frank) much more palatable. A huge thank you to Gemma and the Knight Frank team.... Read more
Seller
9th Jun 2024 (7 mo. ago)

J Tedstone

5/5 Stars
Knight Frank have worked tirelessly towards completion of our house purchase under particularly difficult circumstances with a challenging chain. Gemma Hutton was outstanding with her relentless chasing of the other agents and solicitors which resulted in us being in before Christmas, a huge thank you from my wife and I.... Read more
Buyer
29th Dec 2023 (1 year ago)

R Johnson

5/5 Stars
I have been very impressed by Knight Frank in managing the purchase of my house in Prestbury, Gloucester which will complete on 8th Dec 23. They have been assiduous in sorting out a short but difficult house chain, have managed all the clients and solicitors involved and have done more than anyone to keep this sale/purchase on track. A very reliable, helpful and realistic Estae Agent whom I highly recommend.... Read more
Buyer
28th Nov 2023 (1 year ago)

M Williams

1/5 Stars
If the market is really strong (which it often is in Cheltenham) and you need an agent to list the property, wait for the phone to ring and just take orders then Knight Frank are the agents for you. If you need an agent to really work hard to find buyers and really sell your property to those buyers then this is not the agent for you. They are order takers rather than sales agents. Expensive, glossy and high end veneer without much substance or service beneath it.... Read more
Seller
16th Nov 2023 (1 year ago)

R Edkins

5/5 Stars
A hearty recommendation from us! Tom and Gemma managed our purchase in very efficient and friendly manner. In particular, communication was impressive. Thank you!... Read more
Buyer
29th Mar 2023 (1 year ago)

S lewis

5/5 Stars
We have just completed the sale of our property and the service we received from Tom & Gemma really was outstanding. Everything was seamless, the level of communication fantastic and their holistic driving of the entire process priceless. We felt in very good hands and would absolutely recommend them.... Read more
Seller
18th Jan 2023 (1 year ago)

P simula

5/5 Stars
Exceptional agency!... Read more
27th Feb 2022 (2 years ago)

A Young

5/5 Stars
Excellent professional service nothing too much trouble Would highly recommend... Read more
22nd Feb 2022 (2 years ago)

C kohll

5/5 Stars
Tom Banwell was my contact at Knight Frank and he dealt with my transaction impeccably. He helped with negotiations when it was necessary and the service from Knight Frank was seamless.... Read more
11th Mar 2021 (3 years ago)

H Beard

5/5 Stars
I would like to thank the team at KF Cheltenham and in particular Nick Chivers for the excellent service we have received. The probate sale of our much loved childhood home was treated with great sensitivity and care. Nick was extremely knowledgeable and was able to offer first rate advice and support in the wider matters around the sale. We are extremely grateful to Nick and the team for a very positive experience and I would not hesitate to use them again. Thank you Knight Frank Cheltenham.... Read more
12th Jan 2021 (4 years ago)

S Hartley

5/5 Stars
Great value - superbly cooked... Read more
2nd Aug 2020 (4 years ago)

V Draper

5/5 Stars
I had a wonderful experience of buying through Knight Frank recently. Every member of the team I had contact with, from viewings through to collecting the keys, was friendly and professional. Hayley was a pleasure to deal with, communicating regularly with all parties to help ensure a smooth transaction. Can't recommend highly enough!... Read more
15th Feb 2020 (4 years ago)

C Ryan-Bell

5/5 Stars
I’m so grateful to Knight Frank, especially Tom Banwell, who patiently helped me search for my new property over a 2 1/2 year period. He was professional, knowledgeable and extremely helpful to me. He eventually found me my perfect property and helped me make the purchase as stress free as possible.... Read more
4th Dec 2019 (5 years ago)

L Keeble-Buckle

5/5 Stars
Bought via KF, Tom Banwell was the main contact and made the process a stress free experience. Straightforward, honest and keen to get the deal done estate agent - not your usual stamp! Many thanks!... Read more
5th Nov 2019 (5 years ago)

A Haycock

5/5 Stars
Nick and the Team make dreams come true. A wonderful experience from start to finish. We couldn't be happier. Thanks again guys. Andy and Yas... Read more
2nd Sep 2019 (5 years ago)

L Allen

5/5 Stars
We chose Knight Frank to value our property and right from the start I was impressed with Hayleys knowledge of the market. From her enthusiasm and straight forward approach we knew Hayley was the right person to sell our house. She didn't disappoint, from the creation of the brochure right through to our eventual sale Hayleys attention to detail and professionalism was impeccable. She was always approachable and available to discuss the way forward and steered us through some tricky negotiations with forethought and a lot of sound advice, to a successful completion. I wouldn't hesitate to recommend Knight Frank, and in particular Hayley, to anyone who is selling their property.Thanks Hayley, you're a star.... Read more
8th Apr 2019 (5 years ago)

L Troughton

5/5 Stars
The agent went above and beyond to help push our purchase through! I couldn't recommend them enough.... Read more
27th Mar 2019 (5 years ago)

A Pugh

5/5 Stars
When we recently had to sell a property for an elderly relative we didn’t know the Cheltenham area ourselves at all and so we approached several estate agents in the area. Nick Chivers from Knight Frank came out to meet us at the house and struck us immediately as being someone we could trust with the sale of the property. He was very knowledgeable and professional but also very approachable. We have been delighted with the service which we have received from Nick and all his team in Cheltenham. They have all been extremely professional in their handling of the sale from start to finish. They have always been at the end of the phone and been available to answer any queries that we had. The marketing material was first class and we felt they were superior to the other estate agents’ printed details that we were shown. There were several viewings at the property and the lady from Knight Frank accompanying the prospective purchasers was extremely knowledgeable about the property, and showed it off to its maximum potential. A buyer was found extremely quickly and the asking price achieved. The actual sale completed without a hitch and the whole process has been a very painless experience. We have no hesitation in recommending Knight Frank in Cheltenham as an exceptional firm of Estate Agents. Well done Nick and the team. Keep up the good work.... Read more
8th Feb 2019 (5 years ago)

V Lethbridge

5/5 Stars
A big thank you to Hayley Wilks from Knight Frank Cheltenham who managed to sell our Regency flat on the first viewing. If you want to buy or sell a Regency flat in Cheltenham Hayley is the person to go to. She is extremely knowledgeable, enthusiastic and professional and doesn't give up. During the whole process she kept us up-to-date with daily phone calls so we were always well informed. All together it was a very pleasant experience when it could have been traumatic and we can't thank her enough.... Read more
23rd Jan 2019 (5 years ago)

G Smyth

5/5 Stars
Excellent service received from Knight Frank Cheltenham with our recent house purchase. The team has been very patient, helping us over a long period to find our new family home. Nick has gone above and beyond to smooth the house buying process to a successful conclusion.... Read more
8th Nov 2018 (6 years ago)

A Maltby

5/5 Stars
We are very grateful to KnightFrank for achieving an excellent result. Tom was professional to the core. He never faltered, was always available and brought transparency and honesty to the whole, inevitably challenging process. Tom gave realistic advice throughout whilst also being a very careful and responsive listener who was able to understand our specific requirements. Tom understood the house and the market and ensured that the right people viewed and he found the perfect buyer. The whole KnightFrank office were always helpful, concerned and responsive. We are so grateful and couldn’t have asked for a better agent.... Read more
29th Oct 2018 (6 years ago)

I Gardner

5/5 Stars
We recently purchased our apartment in Cheltenham through Knight Frank. We received excellent service from Hayley who could not have been more helpful. She kept us informed throughout and was constantly checking on progress in the chain to ensure that everything proceeded to completion. She acted very professionally in respect of both ourselves and the seller and we impressed with all her efforts and dedication.... Read more
25th Oct 2018 (6 years ago)

J Dent

5/5 Stars
A complex chai. Held together well by Harry at Knight Frank. He was patient, understanding and determined. Would highly recommend him and them.... Read more
20th Oct 2018 (6 years ago)

C Aspinall

5/5 Stars
We recently moved to Cheltenham and did not know the area at all. Nick and the team at Knight Frank are incredibly professional, knowledgeable and diligent. They provided sound advice and guidance and made the relocation process as seamless and straightforward as possible. They were always available to answer our endless questions and we cannot recommend them highly enough.... Read more
19th Oct 2018 (6 years ago)

S S

5/5 Stars
Knight Frank in Cheltenham have been excellent throughout our search to find a family home. Relocating from Asia after a long stint abroad made the search sporadic which meant updates and communication were of utmost importance. All the staff at this office were at all times thorough and prompt in their communication with us. The management kept us informed of any changes and concerns which aided towards a quick purchase, for which we were very grateful. Thanks especially to Nick and Tom and also Harry for his knowledge of the area during one of our viewings.... Read more
15th Oct 2018 (6 years ago)

P Jones

5/5 Stars
Knight Frank Cheltenham are, without doubt, the best estate agents I have used. We first marketed our property five or so years ago and then, for personal reasons, decided to withdraw the property just at the point Tom had found us a buyer at full asking price. Whilst I'm sure Tom and the team were disappointed not to achieve a sale, there was no bad feeling which made it very easy for us to go back to Tom and his team when we decided, finally, to sell. The service offered from start to finish was superb. The photographer was great and made our home look stunning. Fiona, who conducted all our viewings (both on our sale and, as it happens, our purchase which was also through KF), is a pure professional and it was an absolute pleasure to meet her - within moments, I felt as if I'd known her for years! It is testament to a well-run office that any member of the staff seems to be able to step into another's shoes when required. Tom, Nick, Hayley, Harry and Annie have all been wonderful. Our thanks to all.... Read more
27th Sep 2018 (6 years ago)

K Hadley

5/5 Stars
Exceptional. Harry Bethell came for the initial valuation with a vast knowledge of similar houses in the area and what they had sold for and was confident they could sell ours for a higher price than we had considered and higher than the other two agents I saw suggested, which they did in a short amount of time. He also gave us lots of good advice on our onward purchase which helped us secure our dream house. Great team. Will always use them in the future and would highly recommend.... Read more
21st Sep 2018 (6 years ago)

G Maytum

5/5 Stars
Very professional and Hayley who I dealt with was extremely helpful.... Read more
12th Sep 2018 (6 years ago)

L Coward

5/5 Stars
I have been very impressed with Knight Frank during the purchase of a flat in Cheltenham. As I am moving from London and don’t know the area I have needed to ask many questions and always found Hayley happy to provide advice. She goes the extra mile and seems to work long hours as she often responds to me out of hours. Nothing was too much trouble. Knight Frank seem to have cornered the market in Cheltenham with an abundance of properties available. They obviously are at the heart of estate agency in the town and Hayley is asset to the business.... Read more
7th Sep 2018 (6 years ago)

L Norman

5/5 Stars
A most professional team , efficient , helpful and who ‘go the extra mile’. The brochure they produced was splendid with excellent photos. I would recommend them unreservedly and wouldn’t hesitate to use them again.... Read more
16th Aug 2018 (6 years ago)

R King

5/5 Stars
From the day we decided to have our home valued in February, to exchange of contracts last week, the professional service offered by the friendly team at Knight Frank Cheltenham has been first class. Harry Bethell was very efficient and attentive throughout, and a pleasure to work with. He even found us our new home. We would thoroughly recommend Knight Frank Cheltenham.... Read more
13th Jul 2018 (6 years ago)

J Burchfield

5/5 Stars
Tom Banwell of Knight Frank in Cheltenham made our transaction possible. My wife and I were buying quite a complex property and it simply would not have happened without Tom's highly professional, proactive and unstinting support.... Read more
12th Jul 2018 (6 years ago)

J Klee

5/5 Stars
Tom went above and beyond with the sale of the farm. Totally professional. Kept me informed at every step of the way. Gave sound advice. I am very grateful for all he did and the staff at the Cheltenham office. Highly recommended.... Read more
27th Jun 2018 (6 years ago)

N Daffern

5/5 Stars
We have used knight Frank to sell our houses for over 40 years and never ever regret it. We have used other agents when they were acting on a house we were purchasing and it had never worked out! Stick to the best and don’t be diverted. You get what you pay for. Best advice best service and a partner in the selling process. Exchanged today!!... Read more
15th Jun 2018 (6 years ago)

S Ross

5/5 Stars
NIck Chivers from Knight Frank in Cheltenham went above and beyond to help progress our sale to a successful conclusion. I cannot fault the service we received (from the whole team) and would not hesitate to use them again... Read more
14th May 2018 (6 years ago)

R Chandeliers

5/5 Stars
We greatly appreciate the assistance Hayley Wilks from Knight Frank Cheltenham gave us in selling our property. She ensured the process achieved the end result and we hope to use Knight Frank again in the future. Andrew & Sylwia Mackintosh... Read more
27th Apr 2018 (6 years ago)

C Leonard

5/5 Stars
In what proved to be a more complex and lengthy purchase than we anticipated, Hayley Wilks was a great support and helped us keeping things moving. We’re now in and very happy with our new home. Thanks Hayley!... Read more
2nd Apr 2018 (6 years ago)

S O

5/5 Stars
A helpful and knowledgeable team. Wouldn't hesitate to recommend them, particularly Knight Frank Cheltenham office (Tom Banwell, Nick Chivers, Harry Bethell and Hayley Wilks).... Read more
12th Mar 2018 (6 years ago)

L Friedrich

5/5 Stars
We’ve bought our house through Knight Frank Cheltenham branch. Tom Banwell, Hayley Wilks and all team members were very helpful during every step of our journey. They have provided any information we requested without delay. We are pleased with professionalism and attention to details from Knight Frank Cheltenham.... Read more
1st Mar 2018 (6 years ago)

F Smith

5/5 Stars
We deal with them regularly and always find that they are friendly, prompt and efficient.... Read more
2nd Feb 2018 (6 years ago)

D Crane

5/5 Stars
I had the pleasure of dealing with Hayley Wilks from Knight Frank Cheltenham, who pulled out every stop to ensure the sale of my apartment went as smoothly and quickly as was possible. Hayley has a genuine desire to give a fantastic service, she kept me updated throughout the entire process and she was always available to answer any questions along the way. I cannot recommend Hayley and Knight Frank enough and would always go back to her for any future property transactions.... Read more
27th Jan 2018 (6 years ago)

A Brown

5/5 Stars
The Cheltenham team at Knight Frank are a pleasure to deal with. They have a thorough knowledge of the market and always provide a reliable and efficient service. Very much recommended.... Read more
3rd Jan 2018 (7 years ago)

K Davis

5/5 Stars
Dealing with Harry Bethell at Knight Frank was truly brilliant. The service we received was very professional and honest. We cannot recommend Harry enough and we will absolutely be coming to the Knight Frank Cheltenham team again for any property advice going forward.... Read more
2nd Jan 2018 (7 years ago)

J Scott

5/5 Stars
A personal service, amazing communication, straight forward, no-nonsense experience, couldn't fault it.... Read more
2nd Jan 2018 (7 years ago)

N Weston

5/5 Stars
Fantastic service from Nick and the team at Knight Frank. They made easy work of a complex sale and purchase, with everything coming together on time to complete to a tight deadline.... Read more
20th Nov 2017 (7 years ago)

C Hanson

5/5 Stars
Nick and the team at Knight Frank were excellent throughout our sale. Quickly secured a committed buyer and guided us through the process. They are exceptionally diligent and responsive and happy to give open and honest opinions when facing challenges.... Read more
13th Nov 2017 (7 years ago)

N Hughes

5/5 Stars
We've moved several times around Cheltenham and the Cotswolds and Nick and the team at Knight Frank have been by far the most responsive. Tricky personalities were handled brilliantly, the area knowledge and also the potential buyer base was exceptional which is why we chose them. I would recommend Knight Frank above other agents who we have sold with in the past.... Read more
10th Oct 2017 (7 years ago)

L marley

5/5 Stars
Knight frank where a pleasure to deal with nick Chivers did a top job in the process We will always use knight frank as they conduct themselves in a professional and friendly manner Lee marley... Read more
7th Oct 2017 (7 years ago)

R Leach

4/5 Stars
Nick and the team provided a thoroughly professional service. Pricing in an uncertain market was challenging, but they displayed enthusiasm and commitment throughout the whole sales and marketing process. The number of viewings was excellent. Their active management of the exchange and completion stages was exceptional and ensured that a successful sale was achieved on target.... Read more
25th Sep 2017 (7 years ago)

N kirkpatrick

5/5 Stars
A really dedicated team who managed our sale and purchase ( not without some legal surprises) very calmly and effectively. Nick and his team were available at all times to help nudge the process along and were really courteous and professional throughout. We are very happy with the outcome and definitely recommend KF to others.... Read more
20th Sep 2017 (7 years ago)

P Benbow

5/5 Stars
I can highly recommend Tom for his professionalism and patience during a long and tricky sale. We tried Savills for a period just to see if they could generate new interest and quickly realised we were better off where we were so moved back to Knight Frank and finally got the sale.... Read more
19th Jul 2017 (7 years ago)

J Shorting

5/5 Stars
A wonderful experience , highly recommend , extremely professional , knowledgeable, and honest. Buying and selling through the same agent was a huge stress saver which made the whole thing actually exciting and enjoyable.... Read more
5th May 2017 (7 years ago)

M Weber

1/5 Stars
Didn't bother to call me to cancel appointment after sale agreed. Showed up. Waited 15min. Called them and finally found out that flat had already sold. Thanks for wasting my time.... Read more
15th Apr 2017 (7 years ago)

A Portlock

5/5 Stars
After speaking at length to several estate agents in Cheltenham we decided to use Nick Chivers and his team at Knight Frank. They were frank and honest in our discussion on valuation and were happy to listen to our views and point of view in this regard. During the process of preparing the house for sale they were very professional and courteous and produced first class marketing materials. A buyer was found relatively quickly and after some sensible negotiation a price was agreed with Nicks help. The process of the actual sale was complex due to various elements relating to the property but during this time we were kept well informed and they provided us with considerable assistance. All in all a first class service from a team of professional individuals and I would have no hesitation in recommending them to any potential seller of property in Cheltenham.... Read more
14th Apr 2017 (7 years ago)

R Jackman

5/5 Stars
As the customer of a property Knight Frank sold to us we were delighted with the level of service we received from Tom Banwell in the Cheltenham office. The whole transaction was skilfully handled, and Tom did everything he said he would do, when he said he'd do it. We felt both the vendor and ourselves were treated well and very fairly. I'd feel very confident about selling my property and buying a property via Tom at Knight Frank. Thanks for all you did for us!... Read more
9th Mar 2017 (7 years ago)

D Fisher

5/5 Stars
Selling our penthouse apartment via Knight Frank in Cheltenham is the first occasions where we are happy to give a faultless 10 out of 10. to an estate agent. Knight Frank's professionalism, commitment and attention to detail set them way ahead of the many estate agents that we have used in the past. David & Christina... Read more
7th Nov 2016 (8 years ago)

D Townsend

5/5 Stars
Nick has excelled himself once again! An excellent buyer secured within 48 hours ! Keeps everyone in the loop at all times, no pressure applied and a fantastic result for all parties. Highly recommended!... Read more
4th Nov 2016 (8 years ago)

A Partnership

5/5 Stars
Nick Chivers and his team were amazing from listing the house to showing all the buyers round in a professional manner. we achieved a price just near the asking price and they were very good at qualifying the buyers which gave us a great feeling that they would complete which they did on time. Well done Knight Frank, we will use you again for our next move Adrian & Sally Knott (sale off 111 Charlton Lane, £1.2M Oct 2016)... Read more
11th Oct 2016 (8 years ago)

M Greenslade

5/5 Stars
I have used the Cheltenham branch of Knight Frank to assist me over a number of transactions. Having used other agencies for a perceived cheaper offering, it becomes clear that when you assess value for money, Knight Frank comes out ahead of the pack. Their knowledgeable team have given me advice that has made the difference between a quick sale and a long drawn out headache. Unless you are a property expert yourself, give yourself an unfair advantage in the competitive Cheltenham market by using Knight Frank Cheltenham.... Read more
14th Sep 2016 (8 years ago)

N fernandez

5/5 Stars
We have recently sold our Grade 2 Listed flat with Knight Frank (sole agent) who have been hugely professional throughout. Hayley Wilks and the team have a lot to do with the outcome. There are several reasons why we would recommend them and here are a few of them. There is a specific manager for the sale of flats - ensuring up to date knowledge of the market. The marketing was of a high standard and in various media forms, we were even sent a copy of the magazine! They provided adequate detail to potential customers even those who had little time to arrange. We were offered the opportunity to sell 'off-market' first. Keeping us informed of every detail regarding all aspects of the sale and then right up to exchanging contracts - staying in contact with solicitors giving a nudge when required - which for some this can be invaluable. Other benefits include the central location of the office, always a friendly voice at the end of the phone and close monitoring of the sale at all times. We cannot recommend Hayley and the team more highly....... Read more
12th Apr 2016 (8 years ago)

R Natalia

1/5 Stars
We have recently sold our Grade 2 Listed flat with Knight Frank (sole agent) who have been hugely professional throughout. Hayley Wilks and the team have a lot to do with the outcome. There are several reasons why we would recommend them and here are a few of them. There is a specific manager for the sale of flats - ensuring up to date knowledge of the market. The marketing was of a high standard and in various media forms, we were even sent a copy of the magazine! They provided adequate detail to potential customers even those who had little time to arrange. We were offered the opportunity to sell 'off-market' first. Keeping us informed of every detail regarding all aspects of the sale and then right up to exchanging contracts - staying in contact with solicitors giving a nudge when required - which for some this can be invaluable. We cannot recommend Hayley and the team more highly....... Read more
28th Mar 2016 (8 years ago)

S Jones

5/5 Stars
I was delighted with the service I received from Knight Frank when buying a property. Hayley couldn't have been more helpful. Her prompt response when we hit a glitch near to completion made all the difference.... Read more
12th Apr 2015 (9 years ago)

N Simpkin

5/5 Stars
Harry Bethell worked tirelessly to chase through our sale. He is head and shoulders above the usual Agents and on many occasions chased all of the 5 people's Agents in our chain on a daily basis. We would have no hesitation in recommending Knight Frank to anyone thinking of buying or selling. Their brochures are also superior to most of the other Agents.... Read more
16th Mar 2015 (9 years ago)

A Hopcraft

5/5 Stars
We sold our house through Knight Frank and were delighted with the service we received. The photos and brochure looked fantastic and better than ones we have had from other agencies in Cheltenham, the staff were a pleasure to work with and our house sold within 3 weeks. I could not have asked for a better Estate Agent and I do recommend them every time.... Read more
16th Mar 2015 (9 years ago)
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