N Bowerman
James at Sovereign House sold us our house. He was professional and helpful throughout the transaction, and I appreciated the experience and competence that he brought to the whole process.... Read more
Buyer
17th Oct 2024 (13 weeks ago)
H Breitschadel
James and his team provide a thoroughly professional and friendly service. His knowledge of the local market is unrivalled, he really goes the extra mile to take the pain out of the process and to keep a sale on track even when it feels precarious. There is really no better choice of agent if you are selling a home in Victoria Park.... Read more
Seller
16th Oct 2024 (13 weeks ago)
H Taylor
I’ve used Sovereign House to let my flat on many occasions and their service has always been good.
I used them to sell my flat recently.
James & his colleagues were helpful , informative and knowledgeable.
They always returned my calls & helped to achieve a quick & pain free sale .
I would happily recommend them to friends.
It was a pleasure to deal with such efficient people .
Thank you... Read more
Seller
8th Oct 2024 (15 weeks ago)
M Smith
I had an outstanding experience working with Jimmy. He was approachable, attentive, and really knew the local market. His communication was excellent, and he made sure everything was clear and straightforward. Jimmy’s commitment to ensuring everything went smoothly was evident, and his willingness to go the extra mile was greatly appreciated. I highly recommend his services!... Read more
25th Sep 2024 (16 weeks ago)
A Rizvi
Exceptional service from this agency. Jimmy was knowledgeable, professional, and incredibly helpful throughout. He was always available to assist and made the entire process much smoother. His dedication and attention to detail were impressive, always going above and beyond to resolve any issues. I would highly recommend Jimmy without hesitation.... Read more
25th Sep 2024 (16 weeks ago)
L Wainwright
Excellent service from this agency. Great local knowledge- professional and helpful. We dealt with James and would have no hesitation in recommending him. He always went the extra mile to sort out any problems.... Read more
21st Sep 2024 (17 weeks ago)
none
Avoid they charge fees which was abolished customer care not great , rude and never answer phone avoid ,,THEY REPLIED AND SAID IT WAS A FAKE REVIEW AND THEY HAVE A FIVE STAR REVIEWS , THATS MORE LIES THEY HAVE A LOT OFF NEG REVIEWS , THEY CHARGE FOR TENNET FEES ITS IN THERE TERM AND CONDITIONS DOWM LOAD THE FEES THEY HAVE DONE IT IN A CRAFTY WAY AVOID... Read more
7th Aug 2024 (23 weeks ago)
V Wubben-Moy
Reliable and honest estate agents who are helping us find our new home!... Read more
28th Jul 2024 (25 weeks ago)
L Maskey
Jimmy was very helpful with our move into our new place. Very responsive and professional, highly recommend!!... Read more
16th May 2024 (8 mo. ago)
D Burka
James, Lisa, and the team are both professional and very nice people. We've had a great experience with Sovereign.... Read more
13th May 2024 (8 mo. ago)
D Wiggins
James represented us on a recent sale in the Victoria Park area and provided a knowledgeable, proactive, pragmatic service with excellent communication. Given the emotional nature of buying/selling properties it is essential to have a calm, persuasive agent who finds practical solutions to problems that arise - James frequently demonstrated all these qualities. I do not hesitate recommending his services to others. They offer fantastic value.... Read more
Seller
17th Jan 2024 (1 year ago)
G Hoppe
Excellent professional knowledgeable friendly Great communication..
Top marks
I wouldn't use any other agent.... Read more
24th Sep 2023 (1 year ago)
M Donovan
Excellent, James at Sovereign House made the process of selling my property very easy, great communication, and a pleasure to deal with. Highly recommended.... Read more
Seller
7th Aug 2023 (1 year ago)
A Ahmad
A pleasure to work with. Highly recommended.... Read more
7th Aug 2023 (1 year ago)
M Umar
They were great. Quick, clean and made sure it worked before they left. Very friendly.... Read more
7th Aug 2023 (1 year ago)
M YAHAYA
It was quickest closing thanks for the all quick response as well... Read more
7th Aug 2023 (1 year ago)
M AHMADU
An excellent broker, very reliable and will go above and beyond to get things done, would recommend her services any time.... Read more
7th Aug 2023 (1 year ago)
A lawal
Great experience! Easy way to get your property! Thank you team!... Read more
7th Aug 2023 (1 year ago)
S Abdulmalik
Worked well when needed. This is from a renters perspective.... Read more
Tenant
7th Aug 2023 (1 year ago)
N Umaru
A pleasure to work with. Highly recommended.... Read more
7th Aug 2023 (1 year ago)
E Lucky
Very professional, responsible and communicative. The experience has been positive. I would highly recommend... Read more
7th Aug 2023 (1 year ago)
A Abiola
Very professional, responsible and communicative. The experience has been positive. I would highly recommend... Read more
6th Aug 2023 (1 year ago)
E shabzy
An excellent broker, very reliable and will go above and beyond to get things done, would recommend her services any time.... Read more
6th Aug 2023 (1 year ago)
H Aliyu
Their agents are very dedicated. My requirements very very well looked after. I was looking for a rented house and I got what I was looking for.... Read more
Tenant
6th Aug 2023 (1 year ago)
U Surajo
Worked well when needed. This is from a renters perspective.... Read more
Tenant
5th Aug 2023 (1 year ago)
M OLATUNDE
Their agents are very dedicated. My requirements very very well looked after. I was looking for a rented house and I got what I was looking for.... Read more
Tenant
5th Aug 2023 (1 year ago)
S Haru
Worked well when needed. This is from a renters perspective.... Read more
Tenant
5th Aug 2023 (1 year ago)
F babatunde
An excellent broker, very reliable and will go above and beyond to get things done, would recommend her services any time.... Read more
4th Aug 2023 (1 year ago)
A gold
Their agents are very dedicated. My requirements very very well looked after. I was looking for a rented house and I got what I was looking for.... Read more
Tenant
4th Aug 2023 (1 year ago)
N jafar
Good communication throughout the selling process. Very upfront and honest with me. Made the process a lot less stressful. Would happily recommend.... Read more
Seller
4th Aug 2023 (1 year ago)
R rani
A pleasure to work with. Highly recommended.... Read more
3rd Aug 2023 (1 year ago)
E Haruna
Was a good experience overall, friendly attitude, timely and accurate updates, fast, and kind.... Read more
3rd Aug 2023 (1 year ago)
A Guyik
The letting agent was very professional, friendly and helpful. They answered all my questions and made the process smooth and easy.... Read more
Landlord
3rd Aug 2023 (1 year ago)
G Chandra
This estate agency is great. They always take care all the maintenance requests immediately.... Read more
Tenant
21st Jul 2023 (1 year ago)
P Ekka
Great service at a great price; efficient no nonsense approach to property sale. Thank you so much... Read more
Seller
20th Jul 2023 (1 year ago)
A Kumar
Great agency and very professional and efficient staff. Always here if you have a question or a problem.... Read more
20th Jul 2023 (1 year ago)
M Sorif
Restaurant owners are now going an extra mile to satisfy their clients. By adding free dessert, “on the house” drink, and extra politeness are some of the new features that are helping them get good reviews for their restaurant.... Read more
17th Jul 2023 (1 year ago)
J Singh
Highly professional, no sales nonsense and genuinely cared about finding me a place.... Read more
15th Jul 2023 (1 year ago)
J Cruz
Hard workers and great communication. They've done a great job managing my property.... Read more
Landlord
14th Jul 2023 (1 year ago)
S Morse
Great service... Read more
14th Jul 2023 (1 year ago)
R Alex
Great and personable team to work with. Kept me updated with progress on a daily basis. Good result. So thank you... Read more
10th Jul 2023 (1 year ago)
J Foster
Very professional from start to finish. Explained process and answered questions with Patience and knowledge. Staff was always available and Friendly .... Read more
5th Jul 2023 (1 year ago)
A East
James and the team at Sovereign House have been excellent. James helped us sell our 3 bedroom home in Hackney in the tricky market climate of 2023 - in fact, after one week of viewings, we received three offers, and were able to accept one for full asking price. The sale has now completed with happy purchasers and sellers both. Before putting the house on the market in 2023, we rented the property with Sovereign house for two years. Again, when we began viewing, we quickly had four offers from potential renters, and were able to accept the full rental price from wonderful tenants, who rented with us for two years. Lisa and the Property Management team looked after tenant and landlord both well, and made what was a daunting undertaking manageable and successful. House buying and selling is so stressful, having James at your back was a relief. We felt our home was marketed and sold well, and we were communicated with well all the way. I highly recommend Sovereign House to you for selling, buying, and letting your home.... Read more
Seller
23rd Jun 2023 (1 year ago)
E Spencer
Excellent attention! And the entire work team is always available. Recommendation of ????!! At all times there was communication! I would buy from them again and again!... Read more
Buyer
22nd Jun 2023 (1 year ago)
L Ward
They were kind, responsive and helped me and my husband buy a house in this crazy market. They made it seem easy!!... Read more
Buyer
21st Jun 2023 (1 year ago)
M Thomas
Extremely professional and efficient. Great results in short time. They really know the market. Easy to work with .... Read more
19th Jun 2023 (1 year ago)
J Boyd
They listened carefully to my needs and was prompt and professional. I recommend highly.... Read more
19th Jun 2023 (1 year ago)
J Garza
We are extremely happy with their ability to assist us with two properties!... Read more
19th Jun 2023 (1 year ago)
J Coleman
A really lovely estate agents, Sales guy James is very helpful and really supported helping me sell my home.... Read more
Seller
16th Jun 2023 (1 year ago)
J Hill
Excellent service and follow ups throughout. Property management Lisa was the best and I will bet every property of mine with them. I only need to buy more.... Read more
Landlord
16th Jun 2023 (1 year ago)
I Stephens
It was really a great experience with these guys. They are really professional. I highly recommend their services.??... Read more
16th Jun 2023 (1 year ago)
J Henry
Very professional and efficient service. Really quick with replies and happy to help with any questions. Would highly recommend them to all landlords and tenants.... Read more
16th Jun 2023 (1 year ago)
L Tompkins
Sovereign House estate agents are wonderful! We have known James Walpole for a number of years now while we have been on the search for the 'right' property. He stuck with us, was patient and knew exactly what we were looking for. He took time to get to know us as a family and truly understand our requirements. This meant that when the right property came along, he notified us and we jumped at the chance of securing it! We have now moved into our dream home and it is honesty down to James! Thank you James!... Read more
Buyer
18th May 2023 (1 year ago)
N Collins
Recently let my property through Sovereign house. I have to say how great and professional they were throughout the process. Would highly recommend.... Read more
Landlord
4th May 2023 (1 year ago)
A Piras
Sovereign House Estate Agents are pretty unique. We have been knowing them for more than 20 years as we bought our house in Victoria Park through them and then sold it through them. Agents have changed, but not their ethos, their professionalism and their human qualities. London estate agents don't always enjoy a good reputation but Sovereign House has always been impeccable, personable and truly a pleasure to deal with. James is an absolute star, and knows the Victoria Park area like the back of his hand, Jimmy and Lisa in the team are really kind and efficient. If you are interested in living in this adorable neighbourhood look no further, you will be in safe hands !... Read more
Seller
25th Mar 2023 (1 year ago)
A White
Excellent service on our recent house sale. From valuation through to completion Sovereign provided expert advice and were always available to guide us on what was best to do (and what we shouldn’t do). The sale experience was very pleasant and exceptionally quick. We will use Sovereign again. Thank you!! Alistair White... Read more
Seller
16th Mar 2023 (1 year ago)
N Gold
A great company to deal with highly recommended.
Ask for Jimmy, very helpful and made everything so easy.... Read more
10th Feb 2023 (1 year ago)
C Coates
I found James extremely helpful and professional, he made the process of finding our new home a delightful and stress free experience *****... Read more
10th Feb 2023 (1 year ago)
T Vyner
Overall 10/10 experience with sovereign house! They provided a great service when letting out our property - we will definitely use them again!... Read more
Landlord
9th Feb 2023 (1 year ago)
S Cormack
I had a really great experience with Sovereign House, in particular Jimmy Castle. Really great company to deal with and highly recommend!... Read more
9th Feb 2023 (1 year ago)
R Weinrabe
great customer service - I let my property out with sovereign house and the service was amazing!! Jimmy was great and couldn't have been more helpful during the whole process. thanks again team!!... Read more
Landlord
9th Feb 2023 (1 year ago)
R Burns
Can’t say much more but thank you to Sovereign house and especially Jimmy for renting my house for me. 5star service!... Read more
Landlord
9th Feb 2023 (1 year ago)
S Oldstein
Great company to deal with from start to finish. I dealt a guy called Jimmy - he was really helpful throughout.... Read more
9th Feb 2023 (1 year ago)
M Eirola
Great work by Jimmy Castle with finding us a beautiful home! Friendly and very responsive service.... Read more
8th Feb 2023 (1 year ago)
Z Warrington
I recently used sovereign house to let my property and must say that Jimmy was fantastic and helpful. would highly recommend and use again.... Read more
Landlord
8th Feb 2023 (1 year ago)
C Richards
I recently rented my property out with sovereign house. Jimmy was great and really professional throughout the process. Would definitely recommend and use again. 5 star service !... Read more
Landlord
8th Feb 2023 (1 year ago)
D Lim
Bought our house through Sovereign House, professional service from James . James also helped me find a rental home whilst renovations was being done .
Lisa the property manager was extremely helpful and accommodating .
Thanks again , thoroughly recommend.... Read more
Buyer
8th Feb 2023 (1 year ago)
R Arichandran
Fantastic service from all at Sovereign House. I wouldn't hesitate to deal with them again. Great from start to finish on the let of my property. 5 star service!... Read more
Landlord
7th Feb 2023 (1 year ago)
B Serle
Great local agents - James has been extremely helpful trying to sell our flat but poor market conditions has meant this is not possible at the moment. We're now renting the property out through Jimmy at Sovereign who's been extremely helpful and managed to get it let very quickly. Thanks... Read more
Seller
6th Feb 2023 (1 year ago)
S monti
I met very professional estate agents they were very helpful during all the process , I rent a very nice flat with them.... Read more
Tenant
1st Feb 2023 (1 year ago)
J Barnecutt
James gave excellent and helpful advise about renting out my house. He was friendly and supportive throughout.... Read more
Landlord
31st Jan 2023 (1 year ago)
G curtis
Very helpful and quick response time.... Read more
8th Oct 2022 (2 years ago)
J Walpole
Sovereign House have been the leading Estate Agent for the Victoria Park area for many years, and their experience guarantees a superb service in all aspects of their work. I relied on their advice during the recent sale of my house and cannot praise them higher.... Read more
Seller
20th Sep 2022 (2 years ago)
M S
Totally professional, what more can you want.... Read more
20th Jul 2022 (2 years ago)
N Ahmed
Great experience with the lettings team. Quick responses and efficient processing of our details from initial offer to completion.... Read more
Landlord
14th Sep 2021 (3 years ago)
T Plet
Our agent Jimmy was extremely helpful, friendly and professional. Communication was great, which was very reassuring during a stressful period! Would recommend this service ????????... Read more
13th Sep 2021 (3 years ago)
G Saunders
We have rented a couple of different flats through Sovereign House over the last 5 years. To be honest the service, in our experience as tenants, has been quite variable over the years. That said most, most recently Lisa has been extremely helpful in negotiating on our behalf with our landlord. The outcome was successful and we will be renewing our tenancy as a result. I look forward to seeing this great service continue going forward. Thanks Lisa.... Read more
Tenant
27th Jun 2021 (3 years ago)
L Hewison
Very helpful, have rented from them for 6 months and they have been speedy to assist with repairs. We had a shed removed and the workmen very quick and polite.... Read more
Tenant
23rd Jun 2021 (3 years ago)
M Stamper
Sovereign House produced a great advert for our house, with attractive photos, and managed the sale as effectively as possible, especially given the complexities introduced by covid.... Read more
Seller
22nd May 2021 (3 years ago)
C Andrews
Great company! Very professional, excellent communication and always a first class service from James Walpole. Would highly recommend!... Read more
21st May 2021 (3 years ago)
A Goldberg
Brilliant service provided by a very professional company. Jimmy was extremely helpful in finding me a flat to rent and is always very quick to respond to any queries I have. Would 100% recommend Sovereign House estates and would use their services again.... Read more
Tenant
21st May 2021 (3 years ago)
M Dule
Awful, please avoid at any cost.
We arrived at the flat and found it in horrible conditions.
For this reason we had to hire professional cleaning to make it liveable.
The agency clearly stated in our email exchange that they were sorry about this and for this reason we did not have to perform professional cleaning before leaving the flat.
Result? They asked us 500 POUND!!!
Furthermore they promised us a dishwasher was present, since it was not there they agreed to allow us to sell one of the fridge in the house. Result? They asked money for it and we had to negotiate to solve it.
Please avoid it at any cost, they are only after some easy money... Read more
Tenant
18th May 2021 (3 years ago)
B Lynch
We had a successful sale through Sovereign House in March 2021, despite a difficult climate for the housing market - national lockdown and a local authority cyber attack. We were very happy with the service received and with the sale price our agent secured for us.... Read more
Seller
30th Mar 2021 (3 years ago)
N G
They upped the rent of my flat while I was trying to find someone else to move in during corona virus lockdown... bad people.... Read more
Tenant
12th Mar 2021 (3 years ago)
N X
Absolutely brilliant from start to finish. Highly recommended!... Read more
10th Dec 2020 (4 years ago)
C Emmett
Sovereign House have been outstanding during the pandemic. They have been in constant contact with myself and our tenants. They really have gone above and beyond and I can’t recommend them enough.... Read more
Landlord
26th Nov 2020 (4 years ago)
I have to say that I have rented a property through Sovereign House for the past 4 years and Lisa, who looks after the letting, is excellent. She is very nice to deal with and really dedicated to sorting out any problems we may have. Any delays to work we have experienced are down to the landlord rather than Sovereign House. I would recommend them.... Read more
Tenant
8th Oct 2020 (4 years ago)
M Campbell
So impressed with the team at Sovereign. Had my house on market for several months with local corporate who got nowhere. Switched to Sovereign and amazed they found buyer within 2 weeks at full price. All gone through now, so big thank you to all at Sovereign... Read more
Seller
31st Aug 2020 (4 years ago)
S Basra
Jimmy at Soverign House has made moving a pleasure. Quick to respond, warm and helpful, I would recommend anyone looking to move to Hackney/Victoria Park area do so with this agency.... Read more
21st Aug 2020 (4 years ago)
J Bouillaut
We rent a flat with Sovereign House Victoria Park for a few years and they always answered our requests promptly. They are really responsive and make sure the issues are addressed quickly (questions to landlord, contract updates, paperwork, boiler issue...). Even after we left the flat, they were still keen on helping us with forgotten mail in the letter box and other matters due to the moving out, when they obviously didn't have to. I would definitely recommend Sovereign House.... Read more
Tenant
18th Aug 2020 (4 years ago)
M Dagan
I have recently rented out my property with Sovereign House Estates on full management service and I have had an outstanding experience. They worked in a very professional manner and have kept me updated every step of the way. They have shared their expertise and knowledge of the market. I would highly recommend this service, its definitely worth every penny of the fee.... Read more
Landlord
8th Jul 2020 (4 years ago)
0 stars!
I have recently received a really poor service from this agency. After becoming interested in a property to let a few weeks ago I was unable to reach the agency by phone or email despite the fact that they were still operating over lockdown. When I finally managed to reach someone they didn't seem to care that I had been struggling to get a hold of anyone for over a week. The agent then told me to send an email with my offer for the flat; to which I received no response. I called the agency once again and left a message with another agent but again no one contacted me. My offer was serious and I made it clear I was prepared to take the steps to secure the flat asap - to receive no response via email or phone after putting an offer on a flat is an absolute joke and incredibly unprofessional. I have since complained to the agency but again (no surprise there) no response. Poor, unprofessional, flippant and frankly a joke of an agency.... Read more
Tenant
13th Jun 2020 (4 years ago)
C breckon
Sovereign House have been a really responsive letting agent, particularly when recently resigning our lease amid the covid 19 crisis. They've been really supportive and helpful and we would really recommend them for other people looking to rent!... Read more
Tenant
1st Jun 2020 (4 years ago)
H Turner
We just purchased our property with Sovereign House and it was a great professional service. James helped us in the viewing process and was a great communicator and negotiator ensuring everything went as smoothly as possible and everyone came away very happy. His advice and knowledge of local areas was invaluable.... Read more
Buyer
1st Jun 2020 (4 years ago)
C Aspell
We rented a property through these crooks a few years ago. After 4 months in the property we were told the landlord wanted to sell the property and we had two months to leave. The landlord was not selling! They told the landlord we hadn't paid rent! I sent them my bank statement with the amount going out each month on time and they dismissed it saying well he wants the property back! Then when we moved out they tried to take all of our deposit citing loads of issue that were already in the property when we moved in. Lucky we had a independent check in/out company and they sided with us saying it was a totally bogus claim! They are total crooks! And should be ashamed of themselves taking money from innocent people!... Read more
Tenant
20th May 2020 (4 years ago)
J Wittey
Great experience, James and Lisa provided an excellent service, both were friendly, professional and efficient. I would have no hesitation using thier service again. JW... Read more
5th Mar 2020 (4 years ago)
W Clark
I was seeking a flat/house to let and have had some not so nice experiences, then I went to view a property handled by Jimmy and by far the service was brilliant all round from 1st enquiry through to move in. Communications was on point - prompt and relevant. Jimmy kept regular contact with me, which meant I did not have to chase at all, was always polite courteous and understand my needs. Nothing was too much trouble. I would highly recommend using this Company/Agent as they go beyond expectations and they provide professional service!... Read more
Tenant
30th Jan 2020 (4 years ago)
C gold
Just let my house out through Sovereign and must say the service was amazing from start to finish! Dealt with Jimmy who guided us through and found us amazing tenants, also got us a higher rent that we were expecting. Would thoroughly reccomend.... Read more
Landlord
30th Jan 2020 (4 years ago)
J Deans
Poor customer service... Read more
21st Dec 2019 (5 years ago)
B Auffarth
James showed us several houses, and explained with great enthusiasm and deep knowledge: highly recommended!... Read more
22nd Jul 2019 (5 years ago)
S Prabhaker
Slow and untrustworthy in my opinion, this is down to a number of interactions with various members of staff, explicitly one called Jimmy who tried to get me to pay search and tenants fees despite having come to an agreement with the landlord and then LIED about it by saying that other prospective tenants would be seeing the property. I believe naming and shaming is appropriate given the role agents play in the housing market. Other members of staff were slow on the uptake and the first guy who showed us around soon left the company and corroborated our concerns afterwards.
This review was first posted in early 2017 but has been edited since.... Read more
Tenant
10th Jul 2019 (5 years ago)
J Lewis
Had my property valued by Adam James Thomas a number of weeks back and the service was brilliant. Although we aren't ready to market for another 2/3 months he gave us all the information that was needed, has kept in touch just the right amount and has filled us with confidence in this agency. Would highly recommend.... Read more
Seller
7th Feb 2019 (5 years ago)
P Piano
Awful service - don’t ever ever use... Read more
18th Oct 2018 (6 years ago)
A london
Not really a nice welcoming, waited few minutes to speak with someone but they were to busy to play at the mobile and do other things instead care about a client.. Not really professional, we feel unwelcome in this agency, not recommended... Read more
24th Mar 2018 (6 years ago)
S Prabhaker
Slow and untrustworthy. James tried to get me to pay search and tenants fees despite having come to an agreement with the landlord and then lied about it.... Read more
30th Dec 2017 (7 years ago)
M Pearce
Great experience with sovereign house, James was especially helpful.... Read more
13th Oct 2017 (7 years ago)
L Kiss
I wouldn't trust sovereign estates with any important transactions. They cancelled multiple viewings, misplaced a set of keys, and frequently ignored my communication. After alot of wasted time and plenty of false hope generated, we got no closer to a deal.... Read more
21st Dec 2016 (8 years ago)