Excellent service and although the valuation was out this is probably more about the property being different from those near by than anything else. Overall I would recommend.... Read more
Seller
10th Dec 2024 (8 weeks ago)
No proper follow up after viewings... Read more
Seller
14th Nov 2024 (12 weeks ago)
G Beck
I’m very happy to recommend Spencer’s Estate Agents in Wigston. They provided an honest valuation/assessment of our property which helped to ensure it was successfully sold within a relatively short timeframe. Staff were very pleasant to deal with and were consistently polite and professional. They handled the whole process with confidence and were very helpful throughout.... Read more
Seller
29th Oct 2024 (14 weeks ago)
R Rakha
Very helpful and supportive team led by Jo and supported by Alex and Georgina. I was kept in the loop at all times with the progress of my house purchase. I would recommend Spencers in Wigston to any potential buyers in the area,... Read more
Buyer
1st Oct 2024 (18 weeks ago)
Buyer found within 1st week..good communication between buyer, Spencer's and myself .... Read more
Seller
22nd Sep 2024 (20 weeks ago)
J Griffiths
Spencers were very helpful when an issue occurred at the time of moving into our new property. The lady in charge "Jo" turned up in her car to collect my keys. While "Alex" in his car took me and my dog to our home. The whole team go that extra mile which is a confidence booster.... Read more
Tenant
27th Aug 2024 (23 weeks ago)
T Butler

I would give less than 1 star if you could.
How has Spencer’s got any 5 star reviews as my experience was awful!
It first started with contract. I agreed to a percentage of commission and JO then wrote it as a fixed price (not what I agreed to). She did that only seconds after me even saying it so there’s no excuse there. Annoyingly I only noticed later on.
I agreed to a 10 week contract and made it clear that I only wanted the house listed for 10 weeks. At no point was it mention that there’s a 28 day notice period until after the 10 weeks I asked for the house to come off the market for 2 months (to which I offered to sign a new contract for it to be listed again). At that point JO sent me to the contracts small print and the 28 days notice.
Now to me that made no sense as
1. I had offered to sign a new contract for it to be relisted in 2 months
2. I had made it clear from day 1 that I only wanted listed for 10 weeks and the notice period was 28 days
Therefore as JO wasn’t interested in me signing a new contract and forced me to keep the house listed for the extra 4 weeks I decided to go to another estate agents seems as Spencer’s were incapable of selling my home and that I was lied to and also manipulated.
Needless to say HUNTERS did a great job at selling my home and sold it within a week!!!
Moral of the story don’t use Spencer’s, use HUNTERS to sell your home instead!!!... Read more
Seller
12th Aug 2024 (25 weeks ago)
C Pope
Georgina was amazing at all my request for leaflets and info and helping me find my dream home
Thanks again Georgina... Read more
Buyer
8th Jun 2024 (7 mo. ago)
D Williamson
Friendly and Helpful
I enquired at the Wigston (Leicester) branch about general advice regarding house valuations. ?Michael who provided me with the information was very friendly and helpful.
Extremely impressed with the service I received.
Date of experience: May 29, 2024... Read more
30th May 2024 (8 mo. ago)
S A
Georgina has been nothing but utterly amazing. Her communication was faultless throughout and she made mine and my partners journey of buying our first house feel so much smoother and easier. Georgina understood what we were after when originally viewing properties with Spencer’s and sent us listings based off what we mentioned to her… we in fact brought a house she had sent to us rather then ones we were seeing online! Georgina always went above and beyond for us and nothing was ever too much hassle, She is such an asset to Spencer’s and wouldn’t hesitate to recommend her to anyone looking to buy!... Read more
Buyer
20th Mar 2024 (10 mo. ago)
C SURRELL
Jo, Micheal and all the staff 100% brilliant. They know the local market inside out. Excellent advice and help given, and our property sold very quickly. Nothing too much trouble. Highly recommended and would definitely use again.... Read more
Seller
16th Jan 2024 (1 year ago)
B Cluskey
My girlfriend and I would not hesitate in recommending the Wigston branch of Spencers to our friends and family. We used them when buying our first home (which was a very exciting but at times daunting experience) and the team at Spencers were there to help us along every step of the way. They were really friendly and excellent throughout the whole process from viewings to securing the mortgage, nothing was too much trouble for them and because or their excellent service we managed to purchase our dream home. A huge thank you to all the team and we will definitely be using their services again in the future... Read more
Buyer
11th Oct 2023 (1 year ago)
S Morris
I would just like to say a big thank you to all of the staff at your Wigston branch, Jo, Ava and Georgina fot the excellent service when buying our property.
Nothing was ever too much trouble.
Thank you so much once again ????????... Read more
Buyer
5th Oct 2023 (1 year ago)
M Wilmot
My experience with Spencers in Wigston was exceptional. All the staff was professional, friendly and really helpful. I would give them 6 stars if I could. Thank you all.... Read more
28th Jun 2023 (1 year ago)
S sabotic
Very happy with the service I was provided. Jo was amazing, very helpful and professional. Communication was also very good.... Read more
7th May 2023 (1 year ago)
L Harrington
Gem helped me with my mortgage ina few years ago and was very kind, helpful and very knowledgable. I am back in touch now to revisit the mortgage and going back to Gem after great experience last time round... Read more
5th Feb 2023 (2 years ago)
M Hill
Brilliant service from Spencer’s Wigston, sold my property before it even went onto the market thanks to excellent communication with potential buyers. Friendly knowledgeable staff who helped with every step including helping me through issues with my onward purchase which was not at all related to them! Mostly spoke to Chloe who was brilliant but also had dealings with the other staff including Mo, Gem and Jo (I think!!) who were all amazing. Would definitely recommend to anyone looking to minimise the stress from their home sale or purchase.... Read more
Seller
30th Jan 2023 (2 years ago)
P McCullock
A very friendly and helpful team. They were extremely cooperative in getting our keys in time for our move to be completed on time.... Read more
Tenant
7th Sep 2022 (2 years ago)
R ramkissoon
Smooth and professional experience. Sold my house with them. Max was really personable and sorted out the valuation and marketing. Then worked with Emma who was brilliant at seeing the process through. Great communication, I was always in the loop and she really kept on top of everything. Emails were always with prompt replies and regular phone contact. Will be using again. Thank you... Read more
Seller
27th Aug 2022 (2 years ago)
J Dale
Emma dealt with a sale of a property and was fantastic throughout. She was always available and never made me feel as though I was bugging her. She always responded to emails promptly and when she said she would call back at certain times, she always kept her word. She also went above and beyond to communicate with the sellers and do all she could to push the sale through quickly. Thank you!... Read more
Seller
13th Aug 2022 (2 years ago)
A Savignano

Being a first time buyer, I went into the process with a lot of uncertainty and questions about house buying and mortgages.
Cem was my mortgage adviser, and he did an absolutely magnificent job of it. He went through everything at my pace, with clear explanations, and ensured that I understood everything from start to finish. He did a lot to reassure me throughout and no question was ever too much trouble. I cannot fault him at all.
Similarly, I had a great overall experience with the Estate Agent team too. Whilst I felt there was a big rush at the offset, the team were very proactive in helping me with my purchase, especially Jo and Emma. They were both incredibly helpful liaising back and forth with those involved, and along with Chloe, helped move the purchase forward when it became challenging.
My one criticism is related to the conveyancing team that Spencers recommended. Their delays and inactivity put my mortgage offer at risk of expiring, and ultimately prolonged a no chain sale to over 6 months. Fortunately, the work of Cem, Jo and Emma all helped to push the sale along to completion in time for my mortgage offer to still be valid, which I was incredible grateful for.
I would happily recommend the team at Spencers Estate Agents, and especially Cem for Mortgage Advice, and want to thank them all again for helping me achieve my dream of owning my first home.... Read more
1st Aug 2022 (2 years ago)
M mulford
Cem has been helping me navigate my mortgage options for the past few years now and has always been a pleasure to work with. Friendly and professional, I can't recommend working with Cem enough.... Read more
25th Jul 2022 (2 years ago)
L beckett

I Would never sell my house using spencers Estate agents again. Absolutely no communication from them. I had to chase them for any update.I had to show potential buyers around my property myself. They were incompetent and lost important documents that our buyer had requested then had the cheek to say we never provided them, When I had stood in their office while they photocopied them so we had to retake the documents to them and I told them that they must have lost or not photocopied the full document. They called us rude and that how dare we accuse them of losing documents. Jo decided to get in touch with me two days before completion and rang our cash buyer while I was on the phone to her so I could listen to their conversation, which was highly unprofessional. She then said look what I am putting up with (meaning our buyer) you need to lower the price or she is pulling out. As if moving house wasn't stressful enough I feel chloe and Jo at spencers made it an absolute nightmare for us. I begrudge giving them a penny for selling our house and their customer service was awful. They also have since contacted my partner who had previously gave them a 1 star review asking him to remove it. How unprofessional can you get. We are intitled to leave an honest review of our experience with spencers and sadly this was it... Read more
22nd Jul 2022 (2 years ago)
J Evans
Bought my house through them, during Covid and have to say that the experience could not have been any better.
Gem advised on mortgages, insurances etc and really was a 'one stop shop' for everything. Jo completed my purchase even with all the adversity at the time.
Couldn't recommend them more. Wouldn't go anywhere else in the future, perfect!
(The cups of tea are perfect too). Thanks guys!... Read more
21st Jun 2022 (2 years ago)
S Jefferies
I’ve recently bought a house with Spencers and have been really impressed. They were responsive, reliable and helpful. Jo and Chloe in particular were brilliant and made my first experience of buying a home really straightforward.... Read more
17th Jun 2022 (2 years ago)
C McCullock
Chloe was so lovely and helpful during the process off our help to buy journey. She was accommodating and really calming for me in what was is crazy situation. Really did go all out for both me and my husband. Really appreciated it.
Thank you xxx... Read more
10th Jun 2022 (2 years ago)
S Sangha
Cem has helped me to purchase my first property. He's been so helpful every step of the way - firstly helping to look for the best mortgage deals for me right through to completion this week! From past experience working together I know Cem always goes above and beyond for all clients :). Cem made the mortgage process so smooth, highly recommend!!... Read more
8th Jun 2022 (2 years ago)
D Craddock
Emma-Rose Jameson was incredibly professional, friendly, helpful, and had great local knowledge. Really went the extra mile helping me in my search for an apartment! Highly recommended. Thanks ??... Read more
18th May 2022 (2 years ago)
R Brightmore
Excellent customer service at Spencer's Wigston Chloe B who was amazing, friendly and helpful with every step of the process of shared ownership and very patient with any hiccups on my part along the way . Highly recommend them ????????????... Read more
Buyer
29th Apr 2022 (2 years ago)
T Hitchings
Jo steph and chloe have been amazing with the sale and purchase.so helpful and supportive to my neighbour who has some learning disabilities he was really looked after even when he pulled out in panic they went on to find him his forever bungalow he is settled and so happy now thank you doesn't seems not enough... Read more
Seller
28th Apr 2022 (2 years ago)
S Aziz

The service was excellent. All staff were knowledgeable, courteous and caring. The process was swift and efficient. When there were issues with the vendor’s side, I was kept updated with what actions they were taking to resolve the issue.
Using their in-house mortgage advisor also helped the two departments to collaborate and provide the best service possible.
Chloe Ireland, our sales negotiator and Gem Kucukdevlet our mortgage advisor were outstanding in the service they provided. I could not have asked for better associates. Chloe would call me every week to give me an update on the process so I felt comfortable and not stressed out. When there were issues, I felt Chloe genuinely cared in resolving the issue for me. I’d built a relationship with Chloe and Gem where I felt I was more than just a client; they took the time to give me significance.
I had no idea about mortgages and the process, but Gem guided me and took me through the process step by step and I felt reassured. He took the time out to get to know me and about my background. He would also keep me up to date with the mortgage processes and went above and beyond to support me when I had to change solicitors midway through the process. By him taking the time out to get to know me and my lifestyle, he was able to find the most appropriate and affordable insurance packages on the market; again something which is an alien concept to me but I felt Gem was looking out for my best interests.
Both of these guys are superstars and I would not hesitate in going back to them and recommending them to others.
They say buying a house is one of them most stressful experiences in a persons life; however these two made it an absolute pleasure.... Read more
Buyer
27th Mar 2022 (2 years ago)
E Sheppards
Spencer's were excellent throughout the whole process and when things went wrong with our sales solicitors (premier property lawyers) they were the only party to keep us informed and helped me chase for updates. I also cannot express how lovely all the staff that I spoke to there are... Read more
25th Feb 2022 (2 years ago)
P Rudkin
Jo and the team have been absolutely fantastic! Jo knew we were under pressure to get our property on the market and under offer. The team went over and above to make sure this happened!
The team offer a really personable, positive service.
We managed to get ours on the market and an offer made within 7 days of my initial conversation with Jo. I couldn't have asked for more. We have secured our next move (our forever home), even when the odds were against us.
I really would recommend the team if you are selling in the area.
Thank you so much Jo and co!... Read more
Seller
25th Feb 2022 (2 years ago)
M Bishopp
The entire team work towards making the process as stress free and effortless as possible. Stephanie guided me through with fantastic friendly yet professional communication .
Cannot thank her enough and would recommend spencers to anyone selling their property locally.... Read more
Seller
11th Feb 2022 (2 years ago)
C Varley
The experience I had and the process I went through, in terms of selling my property, from start to finish with Jo and the Spencers' team in Wigston was extremely efficient and professional.
All staff I had contact with listened to my requirements, shared their knowledge, used their skills effectively and worked extremely hard to market the property in the best way possible.
Communication was clear at each step of the process to ensure I got the best price and the right buyer for my property.
Selling my home where I had lived for over 30 years was an emotional time for me but this was also acknowledged by staff and never forgotten. They went above and beyond to ensure I was supported every step of the way!!
What a truly positive experience with a lovely and wonderful team. Thank you!... Read more
Seller
3rd Feb 2022 (3 years ago)
P Bingley
We experienced an excellent service from Spencers (Wigston )all of the staff were fabulous. helpful, understanding to support us to find are forever home. Steph Jo Chloe Gem. Prompt service great communicate so knowledgeable when showing houses to buyers. They answer all your questions throughout the process in simple layman’s terms for ease of understanding. we were so impressed we placed our house on the market with them. with we appreciate all the support and dedication. thank you. Can highly recommend.... Read more
Seller
3rd Feb 2022 (3 years ago)
G Patterson
Well what can I say. Jo, Stephanie and Chloe throughout the whole process of buying a property were spot on! Always there to answer questions and support during the process which sometimes got stressful but they helped with the stress levels. Big shout to Lee Robinson to. Great team work all round and highly recommended ????????... Read more
Buyer
2nd Feb 2022 (3 years ago)
Chloe
I had an amazing experience with Spencers! Chloe went above and beyond to make the purchase of my house as smooth as possible. Couldn’t recommend her enough!... Read more
Buyer
28th Dec 2021 (3 years ago)
B Francis
Jo, Chole and Steph have been amazing throughout the sale and purchase of our house. Can't recommend the team here enough. We have been using spencers for many years now and will continue to do so.... Read more
Seller
16th Dec 2021 (3 years ago)
S Ireland
We have been very impressed with the service from Spencers. We wanted a quick sale and the sales team, Chloe, Jo & Stephanie found us a buyer within a few days. We have been kept informed every step of the way throughout our sale which has been very reassuring. I would highly recommend Spencers Wigston branch. Thank you :)... Read more
Seller
15th Dec 2021 (3 years ago)
I Shala
Experience with staff at Spencers, Wigston, especially Chloe Ireland who has kept us up to date with all elements of perching the house. Very professional, and understanding. We couldn't have asked for a better service,
Thank you very much to Chloe Ireland.... Read more
Buyer
29th Nov 2021 (3 years ago)
I Patel
Really amazing agents... Read more
13th Nov 2021 (3 years ago)
S Naik
Excellent service. Stephanie did a better job than my solicitor when we bought the bungalow. If it wasn’t for her hard work, I wouldn’t have managed to get the keys to my new home within 6 weeks.... Read more
Buyer
9th Nov 2021 (3 years ago)
D Thomas
Many thanks to Spencers and especially Cem Kucukdevlet at Countrywide Mortgage Services for all his help sorting my new mortgage deal. Always goes the extra mile to help his clients. Would highly recommend this branch and his services to anyone.... Read more
4th Nov 2021 (3 years ago)
J Hunt
Buying a house was very stressful, even more so during a global pandemic- all solicitors involved would get a very low rating!
Thank you to Jo and all the team, they were brilliant throughout the 6 month process. Always got back to me and went over and above. I honestly can not recommend them highly enough!!
Thank you Jo and Team... Read more
Buyer
29th Oct 2021 (3 years ago)
S Matts
We chose Spencer’s in Wigston to facilitate the sale of my late parents property. From the initial meeting with Mike Holland, to Steph & Jo in the office, they have been professional, polite and the sale was incredibly smooth and hassle free. Not a pushy service, just gets it done right first time. Would recommend them.... Read more
Seller
17th Sep 2021 (3 years ago)
I Sarif
Didn't purchase my property via Spencers but used their financial services. Gem has been fantastic going the extra mile to find us a mortgage suitable to our needs and negotiated a further cashback with the bank. We preferred to have the insurance and life cover also arranged by Gem as it worked out a better deal and saved the hassle to arrange with so many other things to sort out. I would contact Gem again for any financial advise as his customer skills are very good and makes one feel valued. Tesekkur ederim Cem:)... Read more
14th Sep 2021 (3 years ago)
G Patterson
What a fantastic and professional service on the journey to my partners 1st house purchase. On point, recommended a great broker and solicitor for the mortgage/searches etc. Chloe Ireland was always at the end of the phone if we needed help and always welcoming when popping into the office. Jo and Stephanie were also great in the process and would highly recommend if buying in the area or looking at reviews for the Countrywide business as a whole for any area of Leicester/shire. Well done keep up the good work.... Read more
Buyer
3rd Sep 2021 (3 years ago)
N Patel
I have had the pleasure of having my mortgage arranged for my house purchase with Cem from Spencers Wigston office. One simple word to describe him.. 'Amazing'. Nothing was too much for him and during a long and very difficult house buying process, he has been a star. Firstly, he was able to get me a great mortage offer and always made time to contact me and explain everything thoroughly. Very professional, very friendly. He even made the effort to contact me on numerous occasions just to see how I am getting on.. I found that absolutely wonderful! I could write paragraphs about how great he has been. Anyone who obtains his services should consider themselves in very good hands! I will definitely be using him in the future and will be recommending Cem to friends and family. Thank you Cem! Words cannot explain how grateful I am.
Nish... Read more
Buyer
7th Aug 2021 (3 years ago)
D Perkins
I have recently had the pleasure of using Gem to help set up my mortgage and couldn’t be more impressed with his help. He made the whole process easy even though it was during yet another lockdown but the systems he uses makes it feel as though you are sat together going through everything. Thanks to Gem I’ve got a brilliant deal and can not recommend him enough. He’s also a super lovely person, very easy to talk to and in my opinion one of the best I’ve worked with in terms for helping with mortgages. Thanks again for your help, Danielle... Read more
Buyer
30th Jul 2021 (3 years ago)
D Filmer
I had the pleasure of interacting with Cloe who was extremely professional in her dealings with me during more than one visit. Nothing was too much trouble (even when I made the error of mixing up bookings). I would highly recommend this agent and especially Cloe for any dealings in property in their area.... Read more
29th Jul 2021 (3 years ago)
L Adams
Gem the mortgage advisor has been absolutely brilliant. before Gem me and my partner was with a different mortgage advisor who pretty much messed us about so that's when we decided to change advisors. Gem was very honest with us from the start and talked us through the whole process and got us a mortgage offer within about 2 weeks and any question we have had he has always answered them even after we had our mortgage offer.... Read more
Buyer
24th Jul 2021 (3 years ago)
Jenny
Cannot say enough nice thing about the Wigston branch. Chloe went above and beyond to help us find our dream property for our very specific circumstances. She was constantly communicating with us by both phone and email and helped in anyway possible.... Read more
Buyer
23rd Jul 2021 (3 years ago)
T Parsons
After initial reservation that the valuation was higher than other agents and expected selling time to ambitious we decided to commit to Spencers.
After signing up with them Spencers arranged more than 12 viewings even before the adverts went live.
We had 5 offers, 2 at the asking price within a week and sold with no problems.
A very efficient and pro-active sales team.... Read more
Seller
15th Jun 2021 (3 years ago)
P Gilmore
Spencer’s estate agents have been in Wigston for longer than I can remember.
Having had a couple of valuations locally of 210k, I decided to ask for Spencer’s valuation.
My first meeting with Jo was interesting, when she valued the property at 240k.
I queried this, and put doubt in her mind based on the other two valuations.
The next day she rang me to confirm her valuation to be accurate.
As it turned out, she was right and the property went for 5k over the asking price.
I feel the service provided by the Spencer’s Wigston team was exceptional.
Jo especially went beyond her duties, chasing the buyer’s solicitor and answering queries out of hours.
The Spencer’s Wigston Team have provided an excellent service.
Well done.... Read more
Seller
22nd May 2021 (3 years ago)
J T
When we saw a house on the market we quickly needed to get ours on; within 48 hours our house had gone live and a few hours later we had viewings arranged. With an offer on a house accepted we needed to sell ours quickly and Jo, Stephanie and team worked hard to ensure we had the best chance of doing so. Once the sales and purchases were agreed Spencers were fantastic at going between the various solicitors to ensure all moved at a steady pace. We went from going on the market to moving into our new home within 12 weeks.... Read more
Seller
19th May 2021 (3 years ago)
S Bisla
Was with another estate agent before and received appalling service from them and even their manager agreed that she did not agree with the service I received from Connells. Went with Spencers and was given excellent customer service, kept me up to date on a regular basis and they sold my house in time to move into our new home. Thanks to the team Jo, Stephanie and Dan... Read more
Seller
19th May 2021 (3 years ago)
J Ryan
Gem has been amazing through the entire process. Responsive and reassuring. He managed to find me a mortgage during lockdown as a self employed first time buyer. Legend!... Read more
Buyer
24th Apr 2021 (3 years ago)
S harris
Thanks to Jo and the team for doing a brilliant job . Can highly recommend .... Read more
1st Apr 2021 (3 years ago)
S Plowman
Jo and the team did an amazing job of selling my parents home, dealing with two elderly people and managing viewings during covid times was very challenging but nothing was too much trouble. The communications was always spot on and couldn’t recommend any higher.... Read more
Seller
29th Mar 2021 (3 years ago)
W Jauncey
Excellent service. Would highly recommend... Read more
16th Mar 2021 (3 years ago)
M Johnson
Spencers wigston have been great from start to finish with selling my property. Friendly helpful and professional all the way through. I would recommend if your selling locally... Read more
Seller
27th Feb 2021 (3 years ago)
J Young
Brought twice now through this office . Really friendly and helpful staff, from start to finish they have been really professional.... Read more
Buyer
26th Feb 2021 (3 years ago)
M Orange
The team at Spencers are amazing. We couldn't be happier with how everything went, they were so helpful and supportive. I will defiantly be recommending them.... Read more
26th Feb 2021 (3 years ago)
S Brown
Could not recommend more! Absolutely brilliant communication with the team if we left messages / emails everything was returned within the hour (not that we had to do this often) no question was too much for them to answer, we were first time buyers and they made the whole process from start to finish so easy and understandable. So thankful we got to deal with this team on a professional and personal level.... Read more
Buyer
23rd Feb 2021 (3 years ago)
K KURRA
Spencer’s has been brilliant and very responsive right from placing the offer till completion. They have always answered all our queries and are very proactive through out our buying process and has provided with all the paper work and helped to complete the sale quicker. I would highly recommend Spencer’s to first time buyers.... Read more
Buyer
18th Feb 2021 (3 years ago)
H Warden
We experienced some delays with purchasing our property but during the whole process Jo was amazing! She in fact did more pushing for a date than our solicitors and it was down to her that we actually even got the date we did in the end. It was not her responsibility to keep chasing the solicitors, but she did. Spencers were reassuring, informative and polite. No matter how many times we called and nagged (sorry Jo haha) she listened and helped. Despite the delays we couldn't fault spencers as it was out of their control. They made our first house purchase a delight and we would definitely recommend to future buyers.... Read more
Buyer
16th Feb 2021 (3 years ago)
C redley
We honestly couldn't fault Spencers Estate Agents when we bought our house this year. They went completely over and above for us and made the whole experience feel so much easier than expected. Nothing was ever too much trouble. Whenever anyone mentions they are buying or selling we always recommend Spencers! An absolute pleasure to deal with.... Read more
Buyer
16th Feb 2021 (3 years ago)
K Green
We found all the staff from the valuer to the staff in the office extremely professional, friendly, and supportive. Our questions were answered promptly, we were constantly kept up to date with proceedings and stages of the sale were explained in layman's terms. It was a difficult time for us as we were selling our family home of over 50 years after our parents passed away. We were treated sensitively and very kindly.... Read more
Seller
16th Feb 2021 (3 years ago)
S Gillett
5 Star treatment throughout.... Read more
13th Feb 2021 (3 years ago)
A Sw
Great service for overseas seller. Excellent communication.... Read more
Seller
13th Feb 2021 (3 years ago)
R Griffiths
5* service from a friendly, professional team, where nothing was too much trouble. We would definitely use them again and would not hesitate recommend them to anyone.... Read more
23rd Jan 2021 (4 years ago)
N Green
Excellent experience with staff at Spencers, Wigston, especially Dan who has kept us up to date with all elements of our mother's house sale. Very professional, courteous and understanding. We couldn't have asked for a better service, thank you all very much.... Read more
Seller
3rd Nov 2020 (4 years ago)
S Lesiuk
Fantastic service from all the team.. Jo Dan Stephanie Michael .. I cant Thankyou you enough.. five star service. This is a honest review... these are the people you need on your side when moving house!!! If I moved again I would 100 percent Spencer’s!!!... Read more
25th Oct 2020 (4 years ago)
R lythall
In turbulent 2 year housing market Jo and her team worked like a pack of lions trying to locate the last gazelle on the Serengeti. Go for yellow bricks if you wish but these guys hold your hand all the way to a successful sale.... Read more
Seller
1st Apr 2020 (4 years ago)
D Lewis
Very pleased with the service... Read more
11th Mar 2020 (4 years ago)
S Lesiuk
Dan, Jo, Steph Mike all were so wonderful 5 star service... Read more
3rd Mar 2020 (4 years ago)
H Gurton
This is the second time we have used Spencers. Both times staff have been helpful friendly and
professional and we would not hesitated to recommend them. Our thanks to the team.... Read more
30th Jan 2020 (5 years ago)
J Patel
Awesome team down in Wigston, we have been dealing with Dan, Jo and Gem and they are second to none always on hand to help out and go above and beyond call of duty can not rate them highly enough. If you are looking to sell or buy highly recommend these guys.... Read more
Seller
16th Jan 2020 (5 years ago)
A Patel
Just wanted to say thank you to Jo, Dan and the team. I have just sold my house with them and the service has been excellent. From setting the correct guide price, to helping get the best price for me and getting involved and pushing the solicitors (wherever in the chain) to get things moving. Would highly recommend them. Very friendly, great knowledge and great service. Thanks again.... Read more
Seller
5th Nov 2019 (5 years ago)
jillanddaz1
massive thankyou to all the team for helping our family sell the family home. it was a difficult time for us but the whole team made it a quick and easy sale. would highly reccommend.... Read more
Seller
25th Oct 2019 (5 years ago)
M singh
Glad with the service,the whole team been very helpfull.Special thanks to Dan.... Read more
22nd Oct 2019 (5 years ago)
E Cooper
A big thank you to Jo, Dan and Jack. The service we experienced was truly exceptional. I would recommend this team to anyone who is putting their property on the market. From the initial marketing and sale of our property through to assisting us with exchange and completion, the team acted with professionalism and expertise.They really cared and treated us with empathy and understanding. Thank you again team.... Read more
Seller
19th Sep 2019 (5 years ago)
D Bryan
Spencers were fantastic to deal with - very efficient and helpful. Jack, Daniel and the rest of the team were great. Thank you for everything! Was amused to find the first post on the mat in our new home was a ‘curious about what your property is worth?’/‘are you ready to sell’ leaflet from Spencers...nice one!... Read more
Buyer
16th Sep 2019 (5 years ago)
S Ferriman
The service we have received from Cem the mortgage advisor has been first class. He has dealt with all our enquires very efficiently, always went the extra mile and nothing was ever too much trouble for him. He gave us honest advice and made the whole process of buying a house less daunting. It has been a real pleasure to deal with him and we would highly recommend him to anyone!... Read more
Buyer
28th Aug 2019 (5 years ago)
Jo, Jack and Dan were absolutely brilliant at not only finding a buyer for my home but also through the whole process to exchanging contracts. They were there for us no matter what the problem and also helped liaise with everyone and made sure we exchanged on time. I couldn’t have wished for a better team to support us through the sale and purchase. BIG THANKS to everyone at Wigston office... Read more
Seller
3rd Jun 2019 (5 years ago)
C Burgess
Thanks to Dan, Jack and Jo. What a great team. All very helpful and explained everything well, always very welcoming whenever I popped in and didn’t make me feel a nuisance.
Well done.... Read more
29th May 2019 (5 years ago)
J Harper
I am posting from a relatives account but we really wanted to say how reassuring and knowledgeable Jack Payne was from Spencer’s. He took us on a tour around a property which was our best service - we have looked around various properties and he definitely out did various other companies. Excellent service!
Thank you... Read more
9th May 2019 (5 years ago)
D Poultney
I have just used Spencer’s as my mortgage was due for renewal. I would like to say a big thank you to cem for helping me get the best deal. He was very hopeful and kept me informed at all times. He also looked into my house insurance and saved me more than half that what I was paying. I would recommend cem to anyone. He knows his stuff and is very friendly and reliable.... Read more
18th Apr 2019 (5 years ago)
F Gamble
Jo and her staff were friendly, helpful, enthusiastic and efficient from the start right through to completion. They made a potentially difficult situation surprising easy and straightforward.... Read more
16th Apr 2019 (5 years ago)
A Moore
The service we received from Jack was exceptional. I am a director of a Surveying Company & deal with many estate agents on a daily basis - unfortunately the vast majority make our job incredibly difficult !
Not in this case. Our call had initially gone through to the wrong branch, however Jack was still able to deal with our query extremely efficiently, nothing was too much trouble for him. He was also polite & cheerful (which are rare qualities these days ) he was an absolute pleasure to deal with. Other estate agencies could seriously take a leaf out of this young mans book. A perfect example of how the job should be done - well done Jack & Spencers.... Read more
21st Mar 2019 (5 years ago)
Dan, Jack, and Jo were amazing throughout the whole process I would highly recommend them... Read more
Seller
15th Feb 2019 (5 years ago)
J katsarou
A big thank you to all the staff in the Wigston branch. They were very helpful in assisting me to sell a friend's house. All the staff are very friendly and polite and throughout the process, Dan kept me fully informed with regular courtesy calls. I would not hesitate to recommend them.... Read more
Seller
7th Feb 2019 (5 years ago)
M Roberts
Have just exchanged on our first home, thanks to these guys! Absolutely seamless process from start to finish. Have been kept in the loop throughout and without prompting. A special thanks to Dan, for his ever forthcoming advice.... Read more
Buyer
6th Feb 2019 (5 years ago)
T MAN
Daniel Thompson was so helpful. Highly recommended for service.Very professional... Read more
19th Jan 2019 (6 years ago)
J Hancock
Both Cem and Demi come highly recommended. They are efficient, knowledgeable and friendly. They have both gone about and beyond for us - thanks guys, it's appreciated.... Read more
19th Dec 2018 (6 years ago)
N Simms

We have just bought a house using Countrywide Mortgage Services located in Spencers. Cem, our advisor, is fantastic! He went above and beyond to ensure he could find the right mortgage for us, insurances, various paperwork and documents to go to various companies. Such a welcoming gentleman who was really willing to help us onto the property ladder, always offered a hot or cold beverage on arrival, was happy for our children to be with us and had a box of toys handy for them to play with, and thanks to Cem, we have bought our first house! The fees are perfectly reasonable
and the cheapest we have found, but the service recieved is 110%. Cem always keeps regular contact to ensure we are happy with what’s happening, if we need help with any paperwork or general mortgage help etc.
Even though we didn’t use Spencer’s themselves, they were always very welcoming when we needed to see Cem, we have been quite regular in and out of Spencer’s whilst using Countrywide Mortgage Services and the staff at Spencer’s have always asked how things are going with it the move, how the children are doing etc. Really really friendly staff.
Would highly highly recommend Cem at Countrywide Mortgage Services for anyone looking to buy a house. He has took on all of the stress and all of the worry from us during the whole process.
Thank you so much for your help Cem, we did it!... Read more
Buyer
27th Nov 2018 (6 years ago)
N .h
Hi , I've recently sold my house through Spencers, Wigston and also recommended them to someone. Jo, Jack and Dan are very caring, honest and guided me through the selling process. Jo always gave honest advice that helped my price the house correctly for a quick secure sale. Thanks all.... Read more
Seller
21st Nov 2018 (6 years ago)
N Orange
Recently sold a property & purchased our new home through Spencers Wigston. The service we received from Jo, Jack & Dan was fabulous. The communication was brilliant and nothing was too much trouble for them. I would definitely recommend Spencers Wigston.... Read more
Seller
4th Nov 2018 (6 years ago)
R Purewal
Excellent Estate Agents. I used Spencer's in Wigston recently when I purchased a property on Stafford Drive with my partner. Dealt with Jo and Jack who were great all the way through, very helpful and friendly . They also made it easy for us as they were always keeping us updated . Please pass on our thanks. If you are thinking of picking a local agent in Wigston, give Spencer's a try , I'm sure you will get great service from Jack and Jo.... Read more
Buyer
18th Sep 2018 (6 years ago)
M KP
FANTASTIC. I have just purchased a property through Spencer's Wigston. Jack and Jo were absolutely brilliant, they regularly kept me updated and nothing was too much trouble for them. They were always polite, professional and friendly. It was a total pleasure dealing with them.... Read more
Buyer
23rd Aug 2018 (6 years ago)
S SUTCLIFFE
Jack and Jo at Spencers Wigston were fantastic from start to finish! They were very kind and helpful and kept me calm!! really lovely genuine people. I would hugely recommend this branch.... Read more
14th Jun 2018 (6 years ago)
N Hussain
1 star as no option for 0 stars, awful people to deal with, incompetent rude and due the actions of Jo Thorpe and Jack Payne we ended up losing money as the purchase fell through due to a lack of communication, stay away this company is not worth the time and effort! Disgusting service... Read more
Buyer
29th Apr 2018 (6 years ago)
N World
As a first time buyer, i'd expect a mortgage adviser to help you as much as possible and make your journey less complicated. BUT unfortunately it didn't go as expected. Disappointed, it's a shame really because Demi was nice, but she made it complicated and didn't really know how to handle the business, i had to give up and go somewhere else. Waste of time, effort, fuel, and also printed out a load of bank statements and payslips for nothing!!!!!... Read more
Buyer
26th Feb 2018 (6 years ago)