C Neale
I’ve been with steven smith now for a year, they have been an amazing team with so much support , nick , Rachel and jane are really lovely and professional but makes me feel very much at ease with any situation. I would seriously recommend this fab team to everyone. Thanks guys for your wonderful support and help means so much.... Read more
30th Jan 2026 (7 days ago)
A Smith
My mum used Steven Smith when she was selling her house and moving to a retirement flat. Mum has severe mobility problems and they went out of their way to help with the viewings (even doing the vacuuming when she was struggling!) Their communication was excellent the whole way through, and I honestly can't rate them highly enough. Thank you to all the team, you made a daunting experience easy and stress free.... Read more
Seller
30th Jan 2026 (7 days ago)
Gazumped! Offer had been accepted on a property in Clevedon with an offer acceptance letter and the promise the house would come off the market. Fast forward a week after everything in place with solicitors and I receive a phone call from one of Steven Smiths associates. He explained that a first time buyer had viewed the property a week prior to us and that they made an offer which was accepted in favour of ours because the chain was smaller, essentially blaming the elderly owner of the property! I know this is technically legal but what a dirty, rotten thing for an agent to do especially to a newlywed couple at later stages of IVF. Avoid these agents if possible or proceed with caution. Absolutely disgusting and zero customer loyalty.... Read more
Buyer
10th Oct 2025 (17 weeks ago)
D Balderstone
Fantastic service received! Hal was very professional and enthusiastic about our property.... Read more
11th Sep 2025 (21 weeks ago)
H Barker
Brilliant service!
I’ve recently used Steven Smith Estate Agents to sell a house in Clevedon.
Nick, Hal, Rachel and the team were fantastic. It made the whole process easy, stress-free and we were able to complete ahead of schedule. They were all friendly, professional and helpful. Their communication was timely and kept everything on track.
I’ve used quite a few agents over the years - these are definitely the best ??????... Read more
Seller
28th Aug 2025 (23 weeks ago)
M R_
Highly recommend - Top tier service from the whole team at Steven Smith. Extremely helpful , knowledgeable and friendly best service I have received from an estate agents in years - thank you !... Read more
Very disappointed with the service. Nice people, just didn't deliver. We seemed to be always chasing them which made the experience stressful... Read more
Seller
31st Jul 2025 (6 mo. ago)
V Scott
Buying or selling a home can be long and frustrating, to say the least. I've done both with Steven Smiths, and I can assure you that they understand the emotions involved (even placing an arm on the shoulder). Nick and the team care, and it shows throughout the entire process. Thanks for being an amazing team (shout out to Hal and Rachel); keep up the love at work. God bless you all.... Read more
Seller
18th Jun 2025 (7 mo. ago)
J aldred
Excellent, professional service and friendly experienced staff. Highly recommended for both sales and rental. Local knowledge goes a long way.... Read more
29th May 2025 (8 mo. ago)
J Gardner
If I could rate lower than 1 I would. Poor service, no commutation at all, and when asked they always didn’t seem to know what I was talking about. I never spoke to one person consistently and the commutation was awful. Even with the other agents who were trying extremely hard to facilitate my sale. I would not recommend them to anyone unless you want to be ignored or treated so unprofessional. Stay clear.... Read more
Seller
13th May 2025 (8 mo. ago)
A Webster
Steven Smith Estate Agents were great throughout the process of us beginning to rent. Rachel was able to make sure the process was as straightforward as possible.... Read more
Tenant
7th Apr 2025 (9 mo. ago)
A Minks
Steven Smith dealt with the sale of me and my fiancé’s house. The whole team were simply incredible. All very professional and communicated effectively with us. It is thanks to the Steven Smith team that the whole process with the sale of our house went very smoothly. They even seemed to find the ideal buyers for our house! We cannot thank them enough for everything they have done for us. Steven Smith are highly recommended! We have relocated areas now but we would definitely use them again if we were still living locally.... Read more
Seller
13th Mar 2025 (10 mo. ago)
P Hillman
Steven Smith Estate Agents handled the sail of our property.
From the first discussion about their services through to their advice on pricing and then publishing the pictures and promoting the house; they have been friendly, professional and on our side in finding a buyer.
Through the whole process to the sale completed a few days ago, Steven Smith Estate Agents' staff have been excellent.... Read more
Seller
1st Mar 2025 (11 mo. ago)
N Stoodley
The team at Steven Smith were very professional, helpful, responsive and always friendly. It was often difficult to remember that they were not "our" agents as we were buying through them! Great communication between the agents at both ends. Highly recommended.... Read more
Buyer
29th Nov 2024 (1 year ago)
A Peters
We have used Steve Smith Estate Agents for a number of years to act on our behalf for a rental property and found them to be on the ball and act on any issues in a timely and professional manner. We decided to sell the property through Steve Smith and once again they were helpful and efficient We would strongly recommend Steve Smith the whole team are friendly and helpful and in the event of requiring an Estate Agent in the future we would not hesitate in engaging them again.... Read more
Seller
24th Nov 2024 (1 year ago)
N Dando
My elderly mother in law sold her property through Steven Smith and we were really impressed with their service. From the onset they did everything they could to ensure a smooth transaction. Particular mention for Nick, Harvey and also Rachel. Rachel progressed the sale with great efficiency and empathy. Would highly recommend this agency.... Read more
Seller
25th Jun 2024 (1 year ago)
K Lawes
I Recommend these estate agents... Read more
11th May 2024 (1 year ago)
F (MrRobot)
My partner and myself are currently viewing houses with the intention to buy. I mainly wanted to inform those using them to sell their house that we’ve not yet received any form of correspondence or follow up emails after viewing nor have we received emails to any houses which are in our budget or location, which we are finding ourselves on Rightmove. I find the agents seem too laid back and have therefore we have been put off using them for this reason, I believe they would not be efficient or fast moving on a house sale and wouldn’t want to risk it personally.... Read more
4th Feb 2024 (2 years ago)
A Forsey
Good service and friendly staff. Without doubt the most professional team in Clevedon and the surrounding area.... Read more
3rd Feb 2024 (2 years ago)
A Mills-Baker
Provided me with a truly fantastic service when selling my flat in Clevedon. Harvey put in the effort to take some great photos and sold the place very efficiently. Post sale, Rachel was an absolute star - she went above and beyond managing difficult solicitors and a nervy chain! Thanks to everyone at Steven Smith!... Read more
Seller
12th Dec 2023 (2 years ago)
J Prichard
Happy with the service we received from the team when selling our house. It took a while - 18 months, with 3 broken chains! However, they didn't give up - and we got there in the end. Selling a house these days is complicated, with so many problems outside of your and the estate agents control. If yourare selling in Clevedon - I would certainly recommend them.... Read more
Seller
7th Dec 2023 (2 years ago)
A Jenkins
Great service from all at Steven Smith. A professional service all the way through. I would recommend.... Read more
5th Oct 2023 (2 years ago)
D Best
My experience with Stephen Steve Smith estate agents has been exceptional. In particular Rachel Pellow has gone above and beyond to make sale process run smoothly. She has been pivotal in the communication between both parties and their solicitors. I cannot recommend them enough.... Read more
Seller
29th Sep 2023 (2 years ago)
H Fenn
I have had the pleasure of working with Nick and the team on several occasions and have always been very impressed. Highly professional, responsive, extremely knowledgeable and always helpful and supportive during a process that can at times be very stressful. I would highly recommend and will have no hesitation should I need to use their services again in future.... Read more
29th Sep 2023 (2 years ago)
L Davies
We have had the best experience with this agent. From initial contact to final completion of sale the staff have been exceptional. Always helpful friendly and professional. Nothing has been too much trouble. We have mainly dealt with Nick and Rachel who we can only say were brilliant... Read more
Seller
25th Aug 2023 (2 years ago)
G P
Nick is a total professional. He went above and beyond our expectations, providing an exceptional service. He is open, honest, highly responsive (always returned calls promptly) and was happy to share his expert property knowledge. Nick proved himself to be a high-skilled negotiator and communicator and showed total integrity in all his dealings with us. I can wholeheartedly recommend him and his team.... Read more
18th Aug 2023 (2 years ago)
E Graham
Very friendly staff... Read more
19th Jul 2023 (2 years ago)
A Lewis
I've used Steven Smith Estate Agents for lettings management and a property sale. They are professional, well organised, efficient and friendly. Thank you for the great service over the last couple of years.... Read more
Seller
30th Jun 2023 (2 years ago)
R Scull
We sold vis Steven Smith a few years ago, and only now having tried other estate agents (outside of SS's catchment area) we realise how good these guys are (especially Nick).
They do what they say they'll do, they confirm viewings, they come back to you with feedback and leave a little postcard after the viewings so you have an idea of how it went.
100% recommend!... Read more
Seller
25th Mar 2023 (2 years ago)
C Kelly
Very helpful.... Read more
11th Mar 2023 (2 years ago)
A Byron
I would highly recommend Steven Smith Estate Agents! They have been really helpful selling our house for us!... Read more
Seller
26th Jul 2022 (3 years ago)
T MCMANUS
poor communication is a massive understatement, even to the point we felt like we were a hinderance, NOT ONE phone call back in trying to secure a rental property, and after a week of waiting for a reply/answer simply got an automated email back, this after initially telling Jess we could not wait a week for a reply, very very poor and i would never use again, when purchasing a property soon,... Read more
1st Jul 2022 (3 years ago)
L Ierland
I used Steven Smith to sell my house last year (after buying the property through them) and they helped make the process as easy as possible. Claire in particular was great, she kept in touch following the offer being accepted and helped me to get to a stage where we could exchange and complete with some difficult solicitors! Would definitely use them again.... Read more
Seller
9th Mar 2022 (3 years ago)
D Cook
An excellent service received by Steven Smith Estate Agents and would highly recommend. Very professional and a pleasure to deal with. Thanks to Nick, Jane, Claire, Olivia and a special thanks to Rachel who really came through for us at the most testing of times!... Read more
12th Nov 2021 (4 years ago)
L McCormick
We recently used Steven Smith for our House Sale in Clevedon and we cannot recommend them enough from their initial contact through to the very end of the sale they kept us up to date along the way helped chased when needed. Very professional and quick service should we ever need to use an estate agent again in future we wouldn't look elsewhere! Thank you so much Nick/Jane and Rachel and the rest of the team!!... Read more
Seller
19th Oct 2021 (4 years ago)
I Wooden
A great team and a special thanks to Rachel who dealt with the sale.The house sold very quickly with no hitches in 3 months.... Read more
Seller
30th Sep 2021 (4 years ago)
T Smith
I bought my flat through Steven Smith Estate Agents and cannot fault the service. They kept me fully informed and I felt supported. I was able to view the property whenever I wanted, often at short notice. The team were always helpful and friendly and Rachel in particular "held my hand" through the process and I am very grateful. Thank you team for all your hard work.... Read more
Buyer
25th Sep 2021 (4 years ago)
G B
From the valuation, pictures being taken for the advertisement to the communication for the viewings has all been a breeze. They are all friendly and professional throughout the sale process. Communication has been fab. They even came back to take additional pictures of the house as there was a sunny day. That little extra mile makes all the difference. Big thanks from me to the whole team... Read more
Seller
17th Sep 2021 (4 years ago)
Excellent team, very knowledgeable in what they do and represent, faultless communication throughout and great service.
My first encounter was with Olivia who took the lead and made my journey extremely smooth and stress free, followed by Adrian who looked after the financial side of things.
Most helpful to which I am grateful for.... Read more
Tenant
10th Sep 2021 (4 years ago)
R Aitman

My partner and I bought our first house together at the end of June 2021 and Steven Smith were amazing. Claire especially dealt with us so professionally and kindly, including over several frantic phone calls from myself as our solicitor was useless, and she honestly felt like the only person who was any help at all and was actually invested in us getting our house, and I cannot praise her enough. She knew what needed doing and didn't stop until it was done! As first time buyers we were really unsure what to we had to do and everything was explained step by step as we needed it. Right from when we viewed our house they took us seriously (as a young couple we feel we weren't considered as serious potential buyers at viewings with other estate agents), to arguing and pushing for completion on our behalf when I didn't seem to be getting anywhere, to us getting the keys, Claire was amazing and never left an email or phone call unanswered, which is phenomenal considering the pressure that she and the entire team must've been under as the stamp duty holiday was drawing to an end. Everyone I spoke to was professional, thorough, and kind throughout, thank you all!... Read more
Buyer
3rd Sep 2021 (4 years ago)
Kate
We bought a house that was on the market through Steven Smith recently and found them a pleasure to deal with. Rachel who was our main point of contact was very helpful and friendly and it felt like dealing with people who really knew you, which was nice in what is always a very stressful time of life, buying a new house! I can’t comment on value for money as I wasn’t the client, but as a buyer they were very helpful and informative which I didn’t find to be true of some other local agents when I was looking at houses in Clevedon.... Read more
Buyer
20th Aug 2021 (4 years ago)
D Watts
Clevedon pier is a lovely place to go and relax... Read more
24th Jul 2021 (4 years ago)
T Lee
I have recently bought and sold a house with Steven Smith, this is the 3rd time I have used them. Nick, Rachel, Jane and all of the team were really helpful and supportive throughout the process. The marketing was excellent securing me a prompt sale and the support throughout the process right up to completion was excellent, would recommend.... Read more
Seller
6th Jul 2021 (4 years ago)
M Demers-King
We have used Steven Smith Estate Agents three times now & each time we have been really impressed with the high level of service. This time we both sold and bought our houses through them, they have been extremely helpful throughout the entire process. Always getting back to us quickly, never needed to be chased. They have been at the end of the phone to reassure us and to keep us updated at every step. They have fought battles on our behalf and advised us well when we needed it. We pick up our keys to our new home tomorrow and we can honestly say that we can't wait to see them to be able to thank the whole team in person. We would recommend Steven Smith to anyone looking for an Estate Agents that go above and beyond for you.... Read more
Seller
23rd Jun 2021 (4 years ago)
J Smith
We have just completed a sale and purchase with the team at Steven smiths, from nick and Ady sorting out viewings and finding properties to Claire and the girls in the office keeping things moving! they have worked hard for us, kept us updated and had our interests at heart. Highly recommend!... Read more
Seller
20th Jun 2021 (4 years ago)
K Wareham
We have had brilliant service and customer care from Steven Smith. From the initial conversation to completion date - Steven Smith have been brilliant at communicating with us and helping us as first time buyers through the process. Claire in particular was a fantastic help as she guided us through buying our first home. She kept us in the loop with what was happening and helped us to ask the right questions. She was really professional and friendly, making the experience much easier. Thank you so much Claire and the Steven Smith team in Clevedon.
Katie and Luke Wareham... Read more
Buyer
19th Jun 2021 (4 years ago)
J Anwar
Thank you to Adrain and the team who managed to secure a property for me to rent within just weeks!
Very professional, lovely guy who has dealt with all my queries so promptly.
Great work, Thank you ????... Read more
Tenant
15th Jun 2021 (4 years ago)
A Law-Smith
I recently purchased a property through Steven Smith and worked with Claire and Rachel. Throughout the process I was kept up to date and had any queries answered professionally and quickly, which is always reassuring in what can be a stressful time!
I would recommend them to anyone looking to make a move.... Read more
Buyer
15th Jun 2021 (4 years ago)
D Grandfield
We would like to thank Steven Smith estate agents. Claire was Brilliant with the purchase of our property and kept us informed and chased promptly where needed to keep us on track.
Very supportive and friendly .
A very Big thank you for helping us to complete our purchase within 12 weeks .... Read more
Buyer
7th Jun 2021 (4 years ago)
J Stathers
We had Fantastic support selling our home from Rachel and the team, they chased for updates in the chain and were incredibly pro-active and tenacious to ensure we got to exchange. Will definitely use them again in the future.... Read more
Seller
26th May 2021 (4 years ago)
G Stanton
Excellent service from beginning to end with my recent house sale. Assisted throughout the process, including efficient updates during the run up to exchange and completion.... Read more
Seller
11th May 2021 (4 years ago)
K Bould
I have just bought and sold a house with Steven Smith. The whole team were very helpful. They respond very promptly to emails and kept me informed throughout the process. I would definitely recommend them... Read more
Seller
9th May 2021 (4 years ago)
T eyles
I can’t recommend Steven Smith Estate Agents highly enough, absolutely fantastic professional service. Nice Claire (estate agent extraordinaire) is worth her weight in gold, what a truly amazing lady who goes above and beyond the call of duty to help in every way.... Read more
6th May 2021 (4 years ago)
A King
Very impressed from start to finish on the recent sale of our property. All of the friendly team at Steven Smith were always there to help with any queries & kept us up to date with the progress. A special mention to Nick & Jane who started the process & Claire at the end making sure it all went smoothly in these difficult times.
Would definitely recommend this company, although I do not wish to move again anytime soon !... Read more
Seller
5th May 2021 (4 years ago)
JamieBooty
Most helpful, professional estate agents I have used. Ensured we had quality viewings with no time wasters which other estate agents tend to do. Clare was a life saver really friendly, approachable and understanding if things were going a little slow. She is such an asset to the company. Nick is brilliant, really knows his stuff and sold the property with his extensive knowledge of the area! Not only sold our property but also sold our neighbour's property who were let down by other estate agents in the area. Highly recommended you wont be disappointed!!... Read more
Seller
5th May 2021 (4 years ago)
H Russell
I can’t recommend Steven Smith estate agents enough. Claire was amazing throughout our purchase and kept us up to date throughout. We made the mistake of using Beaumont Legal solicitors - avoid at all costs - but we were supported and the rest of the chain were kept informed of our progress.
Thanks Claire, Steven Smith are lucky to have you.... Read more
Buyer
1st May 2021 (4 years ago)
V Gurl
If you have a house that will sell itself fine. If not I wouldn't touch them with a barge pole. We have found them non-communicative, unhelpfu, unsuccessful at selling our homel and very patronising. It's a long time since I was referred to as 'the little woman' I sincerely hope it never happens again.... Read more
Seller
22nd Apr 2021 (4 years ago)
H Gathercole
I highly recommend. They provide excellent landlord and tenant services. They are helpful, understanding and professional. And that's all you can ask for.... Read more
11th Dec 2020 (5 years ago)
F Hargreaves
Used initially in 2018 tobuy in clevedon. Found a property suitable with other agent. Not helped by Karen in Smiths and found offers by us that were not succesful were not communicated to us and we found out from others. Poor commumication and not professional... Read more
Buyer
7th Oct 2020 (5 years ago)
I Oldis
Bought a property from Steven Smith's and i just want to thank them for letting us go back and look at the property over and over again, appreciate it isn't always convenient but it means a lot.... Read more
Buyer
2nd Dec 2019 (6 years ago)
W Harvatt
Friendly staff. Haven't dealt with this agent for a while... Read more
29th Aug 2019 (6 years ago)
A Sica
A proper estate agents with very knowledgeable and experienced staff, thankyou for such a quick sale and stress free process.... Read more
Seller
5th Aug 2019 (6 years ago)
D Holden
Great service, very friendly.... Read more
1st Aug 2019 (6 years ago)
J Eastwood
Slightly over priced houses... Read more
1st Aug 2019 (6 years ago)
C Wheeler
Having always bought and sold through Steven Smith (and before that CJ Hole). We have never been disappointed with their excellent service and customer care. It's fantastic to have Karen back on the team! What an asset!! We are currently selling our property and Karen has worked above and beyond to market our property and match potential buyers and try to find us a suitable property. She goes the 'extra mile' and has worked out of hours and, without doubt, is the best estate agent ever ... and we think of her as a good 'friend' as she really does care too. The rest of the team are also great. It's real team work at it's best and they do communicate. Not like the other agents which can be very frustrating. We would not hesitate to recommend Steven Smith to potential vendors/purchasers.... Read more
Seller
10th Aug 2018 (7 years ago)
D Jones
Great service from start to finish, as both a buyer and then 5yrs later as a seller. Many thanks Steven.... Read more
Seller
24th Aug 2017 (8 years ago)
P Richards
Great friendly service!... Read more
22nd Mar 2017 (8 years ago)
J Hawley
We received a professional, helpful and extremely friendly service from this Estate Agent. I can't recommend highly enough. Moving house is a very stressful event and the support we had from Steven and his team was second to none.... Read more
4th Dec 2013 (12 years ago)