Grace was the estate Agent I met initially and she impressed me with how efficient and professional she was . She was alway honest and I felt I could trust her ???? %
I had lots of contact with Steve as well ( the other estate agent ) , and he was also really professional . I was continually communicated with and I would highly recommend them to anyone thinking of buying or selling their property . Thank you again . Ali Green
Excellent company to have sell your house - Steve & Grace really do go the extra mile to ensure an easy transaction - Thanks to you both.
Fantastic estate agent very helpful through out the process can not recommend enough.
I would not recommend Mark Templer to ANYONE!
I have never left a bad review in my life but my experience with Mark Templer has left me and my partner very frustrated and in a vulnerable position.
Me & my partner were in the process of purchasing a property through Mark Templer earlier this year and it has been nothing but hassle from start to finish.
1) Phone calls were never returned. We called in 4 times on the same day and it got to a point where I had to visit in person to actually get an answer
2) We were waiting for days to receive an email response on simple queries
3) Sales progression did very little to help us and our situation
4) Being told the wrong information on multiple occasions
5) Dishonesty about property history i.e why it previously fell through with the 1st buyers
6) When complaining to Mark Templer himself, he didn't understand and was unwilling to listen to our grievances about the poor service of his company.
After this uncomfortable process, our purchase fell through due to dishonesty and poor communication.
All in all I recommend to keep your distance from this appalling company as the service was shocking and disappointing.
I would like to thank everyone at Heritage Nailsea for a very professional, knowledgeable & friendly service. Without doubt the best in Nailsea. Special thanks to Lorraine & Paul, couldn’t have done it without you. Best wishes for the future.
Great service from start to finish, as both a buyer and then 5yrs later as a seller. Many thanks Steven.
Having now found a beautiful cottage through other estate agents I can quite honestly say that Mr Smith was rude, obnoxious and unpleasant. Although his staff were always happy to help, He is someone I will be avoiding in the future.
We are holidaying from Australia and recently rented a flat in Clevedon for 6 months through Reeds Rains agent Sue Huxtable. Sue was very professional in finding us just the place we wanted and helpful in getting us settled into Clevedon. I would recommend Sue and Reeds Rains to tenants and landlords.
Bunch of incompetent amateurs, repetitively falling short of being helpful.
Shannon, James and Ellie are fab! Incredibly pro active, flexible and responsive. Great at communicating current status and keeping you informed, can’t rate these guys highly enough
What an outstanding service we received. Not normally one to write reviews but always good to recognise an excellent company. If anyone is thinking of moving I would definitely recommend these guys. They do everything they promise to do and more. Awesome.