P Lester

Sophie Chiswell at Symonds & Sampson in Sherborne, Dorset, is quite simply an outstanding sales negotiator. Not only did she accurately predict that my new home—a charming Victorian semi-detached cottage in a beguiling and little-known Somerset hamlet—would be perfect for me and my two Labradors following my divorce, she also went above and beyond during the offer and the sales process to ensure that I was always kept well informed and ahead of the game.
Incredibly, through her wise insight, exceptionally good people skills (with me, the lovely couple I purchased my home from and our respective solicitors) the transaction was completed within two months of my offer being accepted.
Sophie is, without doubt, brilliant at what she does, but she is so much more than a super talented and highly efficient estate agent with a natural flair for identifying her client's needs—she's a thoroughly nice, warm and empathetic person, too. I will always be grateful to her for helping me to find a bright new start in life and, should I ever need to move in future, Sophie will be the first person that I call.... Read more
Buyer
17th Apr 2025 (8 weeks ago)
D Gibbs
I sold my parents property through Symonds & Sampson. James and the team were very professional and proactive with exemplary communication throughout the transaction. Thank you for your support and the lovely welcome when I walked through your office door. I would not hesitate to recommend and use you again.... Read more
Seller
27th Mar 2025 (11 weeks ago)
S Crossley
James at Symonds and Sampson made selling my property very easy. His expert advise and up to date knowledge of the market helped me achieve the best possible deal. When the buyer had problems his advice proved invaluable and he soon smoothed over the potential sale collapse. I could not be happier.... Read more
Seller
25th Oct 2024 (7 mo. ago)
W Murray
Great service from James and the team. On changing to them for our house sale things were easy and the house was sold and completed within a few months. Great communication, going above and beyond and giving good advice. We would highly recommend them.... Read more
Seller
22nd Sep 2024 (8 mo. ago)
K Faulkner
I had a difficult sale of a Grade 2 listed property in a courtyard setting which I entrusted to Symonds and Sampson. It took time but the whole team in the Sherborne office were excellent, always accessible, always friendly and they put a lot of effort to find the right buyer. - which they did. A trustworthy and professional estate agency I don’t hesitate to recommend.... Read more
Seller
6th Sep 2024 (9 mo. ago)
J Branca
Me and my fiancé recently bought our first home (our dream cottage) through Symonds & Sampson Sherborne and they were fantastic throughout the whole process! The team were kind, attentive, and always there to answer our questions and keep us updated. Andy and Sophie in particular were amazing. Thank you very much to Symonds & Sampson for helping us become homeowners! We are very grateful and highly recommend them.... Read more
Buyer
2nd Sep 2024 (9 mo. ago)
J B
Fantastic service from Shula, James and Amy at the Sherborne branch. We sold our home successfully and most importantly smoothly(!!) with the team in May.
Each viewing was followed up within 12 hours with an initial thought and then firmer feedback followed.
Once under offer, Shula was on top of all the conveyancing and it compared to all our other moves it was a dream!
Thank you so much!... Read more
Seller
28th May 2024 (1 year ago)
B Ryan
Extremely professional and always courteous. Made the purchasing of my new home very easy.
No corporate patter, just helpful and straightforward.... Read more
Buyer
8th Feb 2024 (1 year ago)
A Swan
As first time UK purchasers, we highly recommend James Mackay of Symonds and Sampson Sherborne for your property purchase in Dorset.
James and the team at Symonds and Sampson Sherborne were at all times helpful, understood our requirements, arranged convenient inspections, and followed up with prompt and clear communication.... Read more
Buyer
28th Nov 2023 (1 year ago)
They were always proactive and kept me well informed.
They were polite and helpful.... Read more
Seller
6th Nov 2023 (1 year ago)
B Reeves
We recently completed a complicated purchase of a property through Symonds & Sampson's Sherborne office. Shula was fantastic, providing great support and help with excellent communication throughout the process. I would highly recommend Symonds & Sampson for their 5 star service.... Read more
Buyer
13th Sep 2023 (1 year ago)
L Green
Very professional, supportive and helpful service from all the team at Symonds & Sampson, Sherborne, especially Andy, Shula and Megan. Always received prompt responses to phone calls and emails. Despite our first sale falling through the team worked hard to achieve another sale quickly. Would highly recommend.... Read more
Seller
13th Aug 2023 (1 year ago)
D Smith
Highly recommend. Outstanding customer service throughout the process, from James and the team.... Read more
26th May 2023 (2 years ago)
K blake
Excellent old fashioned service from Shula and team. Highly professional, courteous and supportive, with constant feedback throughout the buying process. Can thoroughly recommend.... Read more
Buyer
4th May 2023 (2 years ago)
B Carter
A superb professional service from James, Shula, Megan and team. From placing on the market to completion, always kept us up to date and more. Nothing was too much trouble with the complications of selling from Suffolk.
A great experience thank you.... Read more
Seller
26th Mar 2023 (2 years ago)
C Vaughan
Highly recommended!!!
You’ll get a first class service from a first class team.
James, Shula and Megan thank you for all your help with our recent sale.
Welsh and Scottish Colin(s)... Read more
Seller
21st Feb 2023 (2 years ago)
P Herring
The Symonds and Sampson team and especially James were very professional and helpful. We received regular updates on the proceedings and James was always quick to respond to phone calls and emails. Highly recommend.... Read more
13th Feb 2023 (2 years ago)
W Weideli
Shula and everyone I met at Symonds and Sampson Sherborne were professional, helpful and a pleasure to deal with. I highly recommend them.... Read more
11th May 2022 (3 years ago)
C gower
Very helpful at every step of the process, which as you may know isn't always the most fun. Professional and courteous on every occasion. Would use again.... Read more
2nd Mar 2022 (3 years ago)
S Loo
Really nice and friendly estate agent.... Read more
8th Mar 2021 (4 years ago)
T Foley
Trudi Gumbrell of SYMONDS AND SAMPSON is the most amazing agent I have come across. Caring, considerate, upbeat, totally taking into consideration our unique circumstances. Nothing defeats her. Never have I known a person to work so hard on behalf of someone they had only met virtually. Trudi Gumbrell has gone above and beyond and I owe her my deepest gratitude and thanks. I have had contact with other agents, but can say universally, they really didn't care - no interest in personal circumstances, just a tick box exercise, and even when owners cajoled them to please do something, it was still a "barely could be bothered" response. Trudi Gumbrell and Symonds & Sampson - if you're renting out a property, she is your person. If you're looking to rent a property, she is the absolute best, and you are in caring hands. No more to be said. Buying, Selling, they are the top notch that care.... Read more
9th Jun 2020 (5 years ago)
N Harding
Excellent estate agents, worked hard to get our sell, very professional & kept us up to date with the progress.... Read more
Seller
4th Jun 2020 (5 years ago)
J Berry
As purchasers, we have found Symonds and Sampson to be helpful, professional and approachable. They have been a constant source of reassurance to us over the course of what turned out to be a protracted transaction. We heartily recommend them.... Read more
Buyer
27th Nov 2019 (5 years ago)
M Wilson
Becky and Trudi were lovely and very helpful... Read more
22nd Nov 2019 (5 years ago)
Clive
We cannot fault the service we have received.... Read more
2nd Aug 2019 (5 years ago)
W Stokes
The team at Symonds and Sampson went above and beyond in helping us complete on our house sale. They were all very professional, supportive and understanding and had the customer as their main focus. We would thoroughly recommend them. Thanks to a great team.... Read more
Seller
28th May 2019 (6 years ago)
W Stokes
The team at Symonds and Sampson went above and beyond in helping us complete on our house sale. They were all very professional, supportive and understanding and had the customer as their main focus. We would thoroughly recommend them. Thanks to a great team.... Read more
Seller
28th May 2019 (6 years ago)
J Mitchell
We've just sold our house through Symonds and Sampson Sherborne. Andy and the team were fantastic throughout the process and I would highly recommend them. Its good to know you can rely on great people when you are going through one of the most stressful things in selling a house!... Read more
Seller
3rd Apr 2019 (6 years ago)
R Norris
I cannot fault the professional and personal service I have received from Symonds and Sampson Sherborne office, during the course of selling my £1m home. The market this year has been challenging in this arena, but nonetheless the property has sold, and the transaction completed yesterday. Andy and his team have always been at the end of the phone, and Andy has even responded to emails well outside office hours, which goes well above and beyond what we usually expect from estate agents! Thank you all very much, you made what was an extremely emotional and difficult task, a pleasurable experience.... Read more
Seller
18th Dec 2018 (6 years ago)
A Donnelly
I have just let my Sherborne property through Symonds and Sampson. Their letting manager Lucy Nolan was friendly and professional. She gave excellent advice and the whole letting, vetting and check-in process was swift and very efficient.... Read more
Landlord
9th Nov 2018 (6 years ago)
P Lewis
Symonds & Sampson were brilliant! Nothing was too much trouble for them and they exactly what they promised at every stage.... Read more
10th Sep 2018 (6 years ago)
S Enticknap
Chris, Jess and the team have been amazing. Our house sold very quickly and everything has been handled very professionally. I would highly recommend Symonds and Sampson.... Read more
Seller
16th Aug 2018 (6 years ago)
D Cross
Such a charismatic auctioneer and the staff were so knowledgable and helpful. Great atmosphere and the only place to sell your property... Read more
Seller
2nd Aug 2018 (6 years ago)
R Stephens
As a tenant I would never rent through this company again. Nearly four months asking for them to sort a leak that has caused damp and mould in the property and it's still not done. Terrible.... Read more
Tenant
11th Sep 2017 (7 years ago)