R Bath
Seamlessly oversaw our house purchase. Happy to recommend.... Read more
Buyer
7th Jan 2025 (6 weeks ago)
L S
Right from the start, I found David and the Symonds and Sampsons team to be professional, responsive, supportive and helpful. I credit David for being key to my purchase going through. David was proactive and liaised confidently with all parties to overcome any issues and ensure a successful outcome. I highly recommend Symonds and Sampsons.... Read more
10th Nov 2024 (14 weeks ago)
S Everett
Thank you to Ryan and everyone at Symonds at Sampson, highly recommend , made the buying process very easy and simple.... Read more
Buyer
15th Jul 2024 (6 mo. ago)
T PREECE
Blandford office, from the first meeting where we discussed pricing and expectations with David we have had the utmost confidence in his handling of our successful sale. In a difficult market with prices dropping all the team have supported us along the way. We would definitely recommend Symonds and Sampson to our friends and family.... Read more
Seller
19th Jun 2024 (7 mo. ago)
V Govern
David and everyone at Symonds and Sampson, Blandford were a joy to work with from the initial visit to completion. We found David's knowledge of the market invaluable and even more importantly his ability to communicate with both parties at various potential stumbling blocks. Thank you very much for all you help. Vincent... Read more
Seller
2nd Feb 2024 (1 year ago)
J Crompton
Throughout our sale Symonds and Sampson, Blandford supported us and kept us up to date and informed through the sales process. Would highly recommend them above other agents. Thank you.... Read more
Seller
13th Jan 2024 (1 year ago)
S Vidler
David couldn't have been more helpful and attentive. Being a long distance house purchase David went above and beyond expectations of an estate agent. Thank you.... Read more
Buyer
3rd Nov 2023 (1 year ago)
A Anderson
We had an urgent need to relocate on short notice and spoke to Symonds & Sampson to get their help.
The Blandford letting team, in particular Levi and Sarah, took all of our concerns and questions into consideration and made the letting process extremely easy and stress free in what we expected to be a very stressful time of life.
We’re now settled in a gorgeous home and looking forward to the next years in a new town.
Every time we got in touch we were put at ease, we’ve had a check in to see how we are settling, and whenever the next move or purchase is made we will absolutely be leaning on the team at Symonds & Sampson. Thank you.... Read more
Tenant
23rd Oct 2023 (1 year ago)
N Alani
From the initial contact, through to viewings and all communication during the buying process, Symonds and Sampson Blandford have been brilliant!
Rosie is very professional, friendly and approachable. She has been on hand throughout my purchase to ensure everything ran smoothly and followed up on things when needed. When Rosie was on leave, her colleagues were so helpful and dealt with any queries I had. Ollie assisted with a viewing which was appreciated and found him very knowledgeable and friendly. Would highly recommend them for any property purchase.... Read more
Buyer
19th Sep 2023 (1 year ago)
B wood
David and the team were absolutely fantastic from start to finish on our sale. So professional and helpful can't recommend them enough.... Read more
Seller
16th Sep 2023 (1 year ago)
M Morgan
Terrible experience with head office, would not recommend... Read more
31st Jul 2023 (1 year ago)
A 54
unprofessional lettings department do not use!... Read more
Landlord
28th Jul 2023 (1 year ago)
N B
Couldn’t believe how rude “professionals” could be!……… will not be returning, would NOT recommend to anyone!... Read more
24th Jul 2023 (1 year ago)
S Hawkins
Stay away from the letting department - totally unprofessional. Would highly recommend that you use someone else. Much more professional agents in the town!... Read more
Landlord
24th Jul 2023 (1 year ago)
L Treharne
Really easy process from start to finish, thank you ????... Read more
24th Jul 2023 (1 year ago)
M FN
unprofessional lettings department do not use!... Read more
Landlord
20th Jul 2023 (1 year ago)
D Baggett
Unprofessional lettings manager and partner. Do not use this firm.... Read more
Landlord
20th Jul 2023 (1 year ago)
K Langdown
Highly unprofessional lettings department, breached my personal data. Poor customer service, would not recommend.... Read more
Landlord
17th Jul 2023 (1 year ago)
C B
Shocking service from the lettings team left feeling very disappointed…. All we wanted was some advice, which another more professional agent was more than happy to help us with…. We WONT be returning!!... Read more
Landlord
17th Jul 2023 (1 year ago)
K Fri
Lettings department is run by an unprofessional, rude and incompetent manager/partner. Use another agent.... Read more
Landlord
16th Jul 2023 (1 year ago)
S L
Incompetent lettings department. Do not use... Read more
Landlord
11th Jul 2023 (1 year ago)
S L
Shocking firm. Look elsewhere for your lettings service.... Read more
Landlord
10th Jul 2023 (1 year ago)
Harry
Disgraceful Lettings department. Avoid avoid avoid!!!... Read more
Landlord
10th Jul 2023 (1 year ago)

In a nutshell - the most unprofessional, arrogant, inefficient estate agent I’ve ever had the unfortunate experience to deal with.
Issues with the listing 3 times including the pice - no apologies
Appts never prequalified or information supplied on viewers was incorrect
Never any feedback
No contact unless I emailed them to chase things up
Excuses why they couldn't do viewings at short notice
False accusations of Safeguarding issues with their staff due to S&S incompetence
Refusing to remarket the property again, due to their incompetence with a buyer
Email form the Area Manager using bully boy tactics and threatening me with debt collectors if I didn,t pay up on time knowing their would be a complaint against them
Refusing to do viewings (I did the one that sold the property!)
the list goes on......
so.....their Complaints/Compliance Manager did an 'investigation' and found nothing wrong - so i took it to their regulator - PRS who duly upheld my complaint on numerous counts.
S&S failed to 'pay up' on the agreed date so they were threatened with 'sanctions'
S&S act as though they are untouchable and the rules and regulations do not apply to them - clearly they aren't, so, I would never recommend them to anyone - unlike them, I am a true professional, and have not named and shamed individuals which would have been the easy route - but those involved should for their dealings with the sale of my property... Read more
Seller
14th Mar 2023 (1 year ago)
T Jones
Very happy with the service provided. Helpful and clear communication throughout.... Read more
24th Aug 2020 (4 years ago)
I Felstead
Levi was so super helpful, communicative and friendly, making our experience of renting as easy as can be. Nick was very accommodating in showing us around & answering all questions about the property. Thank you S&S!... Read more
Tenant
2nd Aug 2020 (4 years ago)
A Cowham
Symonds and Sampson were really helpful when we moved to one of the rented properties they manage, any question we had they answered straight away.
Would highly recommend.... Read more
Tenant
3rd Dec 2019 (5 years ago)
B Ward
Very helpful staff - actually went above and beyond. Efficient and thoughtful towards our needs and the fact we had never rented before. Would recommend to anyone!... Read more
Tenant
19th Nov 2019 (5 years ago)
D Addison
We have used S&S in the past for good reason. Not only is the whole process from start to finish highly efficient but the staff are friendly and go out of their way to ensure things go smoothly.... Read more
29th Oct 2019 (5 years ago)
N Thommes
Efficient friendly service from beginning to end.... Read more
16th Oct 2019 (5 years ago)
M Short
I am a new customer of this company and the entire experience to date has been smooth and very professional. Fingers crossed that the experience stays this way throughout the tenancy.... Read more
Tenant
29th Jun 2019 (5 years ago)
O lewis
I was very happy with Symonds and Sampson team as they helped me so much in moving in to my new property. Especially Levi and Becky who were execellent with any questions i had.Would recommend to anybody to use them.... Read more
Buyer
25th Nov 2018 (6 years ago)
M Hurst
We have just started renting through Symonds and Sampson and so far the whole process has been dealt with fantastically. Rachael and her team are both personal and professional- they are highly efficient and knowledgeable. I would highly recommend them, in particular Rachael.... Read more
Tenant
30th Oct 2018 (6 years ago)
C Wood
Rachael James is an excellent Head of Lettings. I have worked with her for 8 years over 2 different properties and always found her to be highly professional in liaising with me and my landlord and extremely helpful in resolving any problems. Rachael assisted in my application for a property when, due to having an income based on maintenance, she was able to vouch for my financial credibility when tick boxing by credit agencies often results in a refusal. Furthermore, Rachael has always been warm and approachable with a friendly, caring manner - so as tenant you feel heard and valued. It has, as a result, always been a pleasure to deal with Symonds and Sampson and Rachael is a great asset to their business.... Read more
Tenant
26th Oct 2018 (6 years ago)
M Forte
Absolutely abysmal. Never returned calls or responded to emails and Rachel (a partner no less!) tried to get me to hand in notice to my current landlady before I had been accepted as a tenant in a new property. This was compounded by her telling me that the property had been taken off the market (which was an outright lie) when I insisted on giving my landlady one month's notice. I had dealings with their Bridport office and they were fine but I would recommend that you steer clear of the Blandford office.... Read more
Tenant
22nd Oct 2018 (6 years ago)
J Johnson
This review is about my experience of selling my Mother's house in Hilton through the Blandford Office. It turned out to be a very tricky property to sell, but from the start we were impressed by the friendly and professional manner of the staff. Alex was our main point of contact and he was excellent in dealing with my very elderly mother with tact and compassion. After my mother had moved out Alex kept my brother and I informed of all viewings and became very familiar with the rather quirky property we had to sell. I also spoke frequently to Jo, Julie and Meredith and all staff were helpful and accessible. I would definitely recommend this company to anybody selling or buying in the area and was completely satisfied with the service given. I felt I knew Alex pretty well by the end and would commend his people skills .... Read more
Seller
26th May 2017 (7 years ago)
I Joseph
Absolute pleasure to deal with. Alex kept on top of the issues and handled the process with great professionalism. Most of the time he seemed to know more than the agents handling the sale of our house did. Will certainly recommend them as easy to deal with, courteous and professional.... Read more
Seller
15th Apr 2017 (7 years ago)
M Betteridge
The worst experience that I have ever had, they had the appraisal date incorrect by 100 years, and weren't flexible enough to come up with any other options. I am surprised in these austere times that when someone is offering you their £500,000 house to sell you are unwilling to do anything about it, after admitting it was their fault in the first place. My suggestion is to avoid and use one of the more reputable agents in the town.... Read more
Seller
3rd Sep 2016 (8 years ago)