S Price
Poor performance under sold my house wanted to drop the price by £25k went to another agent sold it within a week at the original price disgusting service should be ashamed, the property was completed and although I drop the price I didn’t drop the price that you said it was worth to my ex wife’s solicitor didn’t have the decency to send the same letter to me this is why you were sacked as it became clear you were not working in my best interest... Read more
Seller
24th Apr 2024 (9 mo. ago)
A Bache
Gemma was fab throughout the whole process, communicated well and keeping me regularly and weekly up to date with everything that was happening and with the lower chain too. Friendly and welcoming always and quick to respond in emails.... Read more
4th Apr 2024 (10 mo. ago)
T UK
Gemma at Stourbridge was amazing throughout the whole process, she kept us in the loop the whole way through and I felt went above and beyond to help everything moving along nicely.
Thanks so much Gemma you made what could have been a very stressful process very chilled and enjoyable!
Georgie x... Read more
3rd Apr 2024 (10 mo. ago)
5* from start to finish. Superb detailed and accurate valuation. Top quality brochure and local knowledge. Well organised accompanied visits. Quick feedback on visits and interested parties well handled. As the vendors we were kept well informed at each stage. Would use again without hesitation.... Read more
Seller
6th Jan 2024 (1 year ago)
J Muir
Throughout the whole process I thought the experience was really professional and expertly provided. The journey I had was not the easiest with the original buyer pulling out, however the excellent service and support allowed me to find another buyer quickly and achieve a short completion. I would like to say an extra thank you to Erica for all that was done in handling the sale, it is very much appreciated.
Finally just so say that in the future I will look nowhere else but Lee Shaw should I require the use of Estate Agent again.... Read more
Seller
7th Nov 2023 (1 year ago)
D Russell
Lee Shaw at Stourbridge recently sold our house, the service from this company has been excellent, many thanks to Andrew & Erica who have always been professional and friendly.... Read more
Seller
30th Oct 2023 (1 year ago)
E Jones
Gemma was extremely helpful throughout the process ensuring that we were kept up to speed with the purchase of our new home, emailing and calling us, our solicitor and our sellers, regularly to ensure we were informed about the chain and completion.... Read more
Buyer
16th Aug 2023 (1 year ago)
W Walker
We recently purchased our new home through Lee Shaw Stourbridge, the service we received was excellent both Erica and particularly Gemma were both professional and efficient, whilst also receiving every call cheerfully, they always had time to listen and gave great advice every time, two ladies who were a pleasure to deal with.
Thank you for everything and for helping to make the whole process very smooth and a little less stressful. Their post sale service has also been very appreciated, and still nothing seems too much trouble.... Read more
Buyer
14th May 2023 (1 year ago)
A GORING
Amazing service! An estate agents that goes above and beyond what they’re required to do for you. They’re so helpful and couldn’t do more for you if they tried. I’d highly recommend!... Read more
2nd May 2023 (1 year ago)
D Penny
Lee Shaw have a gem in Gemma!! She was pro-active throughout our house sale, she kept us informed at every stage and was open and honest when there were holdups. I would recommend Lee Shaw based on our experience with her.... Read more
Seller
13th Jan 2023 (2 years ago)
S Smith
We recently purchased our new family home through Lee Shaw and can honestly say Gemma was just amazing! She kept us up to date at every point throughout the purchase and was more than happy to answer any questions and sort any queries that arose! Gemma definitely made the process less stressful and I wouldn’t hesitate to recommend Lee Shaw in the future!... Read more
Buyer
29th Dec 2022 (2 years ago)
R Heyes
I recently purchased a house through Lee Shaw in 6 weeks! I had recently completed on the sale of my house and was purchasing a property with no onward chain and Erica along with the solicitors made sure that the process went smoothly and was completed in just 6 week’s ensuring we were in our home for Christmas. I would highly recommend Lee Shaw and Erica who has been brilliant throughout the process and very professional, friendly and efficient. This was definitely the best house purchase experience I have had.... Read more
Buyer
23rd Dec 2022 (2 years ago)
A Hanson
The staff at Lee Shaw, especially Gemma, have been amazing. Very friendly and professional, keeping us exceptionally well informed the whole way through the process which is invaluable with such a stressful event as a house move. Thoroughly recommend!... Read more
15th Dec 2022 (2 years ago)
L B
Many thanks to Andrew, Gemma, Erica and Vicky at the Stourbridge office for their extremely professional and courteous service throughout the sale of our property, from initial valuation, to viewings, negotiating a sale and providing regular updates until completion.... Read more
Seller
10th Dec 2022 (2 years ago)
R Broomhall
Erica has been an absolute star from start to finish, keeping the chain moving with outstanding customer service and professionalism. Her knowledge and good advice was very welcome. All concerns and queries were dealt with quickly, efficiently and staff were always helpful, taking as much stress out of the process as possible. I would happily recommend Lee Shaw.... Read more
27th Nov 2022 (2 years ago)
D Hartland
Great service, incredibly committed staff who worked tirelessly to get us over the line!... Read more
26th Nov 2022 (2 years ago)
A Hudson
Our experience with Lee Shaw has been outstanding from start to finish. Alex came to value the house. We had 3 valuations from 3 different estate agents and Lee Shaw not only provided the highest valuation, but sat down with us to explain how to make the most out of the sale. We sold the house for £30K more than the lowest valuation we’d had. If it weren’t for Alex’s expertise and Gemma’s guidance, we wouldn’t have made as much as we have. Gemma handled the sale once the house was on the market and has been absolutely brilliant in communicating with us, keeping us and our buyer updated. Her empathy with our situation made her an absolute pleasure to deal with and I will be keeping in touch when looking for another property to purchase. Thank you to everyone at Lee Shaw, but special thanks to Alex and Gemma.... Read more
Seller
24th Nov 2022 (2 years ago)
Erica, Sophie and Andrew were always helpful and supportive during the process of selling my house and I always received good advice... Read more
Seller
26th Sep 2022 (2 years ago)
F J
Lee Shaw have been very helpful and
Professional with our purchase and Gemma in particular has been great.
Thanks for all your help with our relocation!... Read more
Buyer
1st Sep 2022 (2 years ago)
K Bayliss
Gemma has been fantastic to deal with and took care to understand our requirements and match us to relevant properties, and although we ended up not buying through Lee Shaw I’d definitely recommend them - and I’d use them when I come to sell, they’re professional, polite and super personable- they know they’re stuff.... Read more
8th Aug 2022 (2 years ago)
B Bobbety
Undersold our house, no enthusiasm from the start with the wording. Lady employed to do viewings gave a family totally unrestricted access to our house for half an hour, with all our valuables and possessions inside, whilst she sat in her car outside. Sold the house but allowed the buyer to walk all over them with 3 price reductions. Avoid.... Read more
Seller
15th Jul 2022 (2 years ago)
N lee
Andrew was very professional, helpful and knowledgeable.... Read more
29th Nov 2021 (3 years ago)
L ingleby
Warning!!! Do not put a holding deposit down with this company. They will not pay you back and offer the tenancy to another applicant leaving you hundreds of pounds out of pocket...They are some Micky mouse company that needs to be reported!!!!!... Read more
Tenant
23rd May 2021 (3 years ago)
A Rose
Professional, knowledgeable and friendly staff at Stourbridge Office!... Read more
11th Feb 2021 (3 years ago)
L Gaydey
Poor communication. Never responded to my calls and emails. Despite my wish to put an offer ten grand over asking price hasitated with viewing.... Read more
29th Jan 2021 (4 years ago)
T Thompson
Fantastic service... Read more
4th Jan 2021 (4 years ago)
N Hadley
Very abrupt and disrespectful when dealing with senior partner. The rest of the staff seem very good bar one.... Read more
9th Dec 2020 (4 years ago)
P Goring
Lee Shaw with Mr. P. Davenport as principal is superb. Great attentive staff and a great service for professional estate agency matters.... Read more
2nd Sep 2020 (4 years ago)
L Gaydey
Poor communication. Never responded to my calls and emails. Despite my wish to put an offer over asking price hasitated with viewing.... Read more
1st Mar 2020 (4 years ago)