Me and my partner have rented from scrivens for over 2 years and have had a great experience doing so. We were always kept up to date with visits/checks and never had any problems throughout our tenancy.
Special thanks to Charles for his professionalism and making it feel like a personal experience and not just another customer.
I rarely give bad reviews but I can honestly say this company are not worth the time or effort. If you want to buy a house, there are plenty of decent agencies around. With this company, you simply sit redialling. You end up chasing and calling and following up more than anything else
You do not get one person to support you or help, you are simply passed around from pillar to post. It was only when I voiced my disappointment that I was given a senior member of staff to deal with. But even he could not deliver. They seem quite incompetent and as a result we lost out in several ways.
I would not recommend
Avoid at all costs. Only given 1 star as you have to.
I had the best service from Knight Frank in Worcester that I have ever had from an estate agent, even though I have used eight other agents over the last 40 years. Shelley was excellent but the whole office back -up team were really good. Dilip in the office was most helpful and Barbara, who handled our accompanied viewings, was delightful.
terrible experiance......did'nt bother giving me the post code, so I could'ent find the property.....then started to give excuses......they are all useless....used knight frank in london to sell my house and they were brilliant......worcester branch arrogant and useless.......not even one star
We recently sold our house with Ian Perks and fully recommend them to anyone thinking of selling your home. They are warm, courtesy and genuine people who will help you through the process of what can be a stressful time. The staff are lovely and were a pleasure to deal with.
Rented my property with Ian Perks, fully managed but they do not carry out most of their contractual obligations in the agreement, have not responded to any correspondence for 6 months, they get one star because they did find a tenant, will not only never recommend them but will actively suggest other landlords to look elsewhere.
Dear Hicks & Hadley
Thank you for your help and afficiantcy in securing good tenants for my bungalow over the years and more recently promoting the sale of my house.
Many thank again Charles Bremner.
Absolutely useless company. They were informed of our working hours two years ago when we first moved in but still to this day try to arrange inspections when we are working. They could not organise a piss up in a brewery. AVOID at all costs, infuriating.
Really helpful and friendly!
As first-time buyers we did not know how the purchase process will go but Hunters Stourbridge have helped us all the way with Jack and Harry being proactive and helping with all the answers we were seeking and also speeding up the process. Moreover, even after completion they still helped us to clarify some things.
Thank you Hunters Stourbridge!!!
100% recommend Jack and Harry.
Vasile Daniel Mois
Excellent service from a young professional team. They achieved a fast sale at the right price within the agreed time span. Very pleased with the outcome and would recommend their services
I have been a tenant in one of the properties managed by G&t for just over 3 years. Every staff member I have encountered has been professional and polite. I have had no problems at all. And would recommend as a high quality estate agent. Any issues I have had have been dealt with very efficiently.
Phone last week to book a viewing. Booked it for the Monday and after giving all my details I asked to be sent the photos of the house to my email..a few days later 8 found another property which was also listed with G&T and when I phoned to book a viewing on the Monday after the 1st house I was told there was no viewing Booked, anyhow I rebooked the viewing and again asked to be sent the photos of both properties which they said they would do.
Come Monday I get a call about 9am to remind me that I have a viewing booked at 10am which I knew so I went there at 9.55am waited for the agent to show up but nothing after 10 mins I phoned the office and was told that the agent was on her way and would be late after half an hour I phone back and ask how long for the agent and was told that he agent has already been there and gone. I was so fuming as I was parked right outside the property for the last 30 mins that then to be told that the agent has already been but since no1 was there she went. When i asked what car was she in i was told it was a white Peugeot, which I say drive past me and wait in the entrance for the school for a min and then drove off. I will say this company is very unprofessional and I will not be buying a house from them