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- The Wright Estate Agency - East Cowes
The Wright Estate Agency - East Cowes
Opens tomorrow at 8:45am
34 York Avenue,East Cowes, PO32 6RU
The Wright Estate Agency East Cowes are an estate agent in East Cowes. They mainly list properties in PO32, PO30 and PO40. Over the last 6 months, they've listed 55 properties, with 46 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 8:45am - 5:30pm
- Tuesday 8:45am - 5:30pm
- Wednesday 8:45am - 5:30pm
- Thursday 8:45am - 5:30pm
- Friday 8:45am - 5:30pm
- Saturday 8:45am - 4:00pm
- Sunday Closed
View all details
The Wright Estate Agency - East Cowes Reviews (13)
Have you used this agent?
54%
0%
0%
15%
31%
All (13)
Seller (4)
Buyer (3)
Landlord (0)
Tenant (0)
General (6)
D Goodday
We used Wrights estate agents in East Cowes when we first moved to the island nearly seven years ago.
At that time, Jess was the agent we dealt with and she was brilliant.
So when we decided to sell our house, we chose the same agency.
How times have changed!
Initially, everything was fine. Adam valued our property and soon found us a buyer.
But after we accepted the offer, interest in the sale seemed to fade and certain things started to go wrong.
There was a lack of communication. We received very few updates and those that we did, came as a result of us having to call into the office.
In Adams favour, when the need for action was identified he dealt with the situation in a calm and professional manner.
But overall we felt that customer care was not high on their priority list.
We lost the first sale but Jane soon found us another buyer. So I have to congratulate them on that aspect.
However we again had to chase things ourselves and as in the first sale, communication after the offer had been accepted was poor. We received no updates from them in the days leading up to the exchange of contracts, and nothing from them after they had been exchanged. A simple phone call saying congratulations would have been nice!
In fact the only conversation we had after the contracts were exchanged, was a very brief one as I went into the office to hand the keys of the house over on the day before completion.
We were never prompted for a review from the company but we felt we should give one anyway.
In summary: We felt there was a lack of communication, customer care was poor.
Updates were far and few between and the whole experience left us feeling disappointed.
So, if your looking for an estate agency that keeps you updated with the progress of your sale, communicates with you on a regular basis, and leaves you feeling that its not all just about the money, then perhaps you should consider another agency.
Seller
30th Dec 2024 (5 weeks ago)
C Troth
Wright estate agents in East Cowes are the most appalling agent I have ever dealt with. They lost my purchase through lack of communication and mis-management. They don’t answer their phone or e-mails so the buyer and seller don’t know what is going on. Although I had my purchase well in process and the funds were there plus I had cash buyers, Jane, although having been told several weeks before, did not convey to the vendor that was all in place. She refused to respond to me. I then contacted Adam who initially responded but then shut the door on me as well and they did not even have the courtesy to tell me that the vendor no longer wished to sell the property to me for no good reason. Also having told me if my purchase fell through that they would not deal with the vendor again, guess what, the bungalow went straight back on the market with them. Disgraceful and thoroughly dishonest. .
Buyer
12th Dec 2024 (8 weeks ago)
T French
Absolutely fantastic estate agents 5*, we viewed 3 houses fell in love with 1. Put in a offer and the amazing Jane did what she does best.. She made the offer barted back and forth. Let us view a couple more times.
Nothing was too much for Jane. Always answers emails and phone calls if she's not around she gets back to us as soon as she is back in the office.
If it wasn't for Jane we would never of got this property sorted.
She helped push it along, from start to finish went above and behond were really pleased we found a property with wrights estate agency east cowes as we have had negative experiences with another estate agents who lied the whole time...
So going with wrights estate agents was a breath of fresh air.
Buyer
5th Dec 2024 (9 weeks ago)
R Jackson
Terribly agency, been trying to contact them numerous times to view a property and no response or call back
27th Sep 2024 (19 weeks ago)
J Rosenberg
Having dealt with numerous estate agents the length and breadth of the country I’ve experienced all sorts of different levels of service. I initially was dealing with a well mannered gent called Adam. No issues whatsoever. We agreed a sale that fell through then achieved another sale soon after. For me as a property trader progression and communication are key. The lady that took over was called Jane. Really pleasant to chat to but utterly inept in my opinion where progression is concerned. As we got closer to completion and we were looking for dates I was calling constantly for updates. Rarely did I get a return call. In the last couple of weeks I left several messages as there was nobody to even answer the phone. So embarrassing for the company. It was easier to request my lawyers to get the updates until contracts were exchanged.
It grieves me to write this review and I hope it is sufficient for the East Cowes office to up their game and remember communication is the key.
Would I ever use this company again??
In a word no.
Seller
26th Sep 2024 (19 weeks ago)
L Crooks
Submitted an offer for a property, confirmation of the offer came via email, no further feedback, not great.
29th Jul 2024 (6 mo. ago)
J askey
My experience with this company was below par 3 months trying to sell my house then moved estagents sold in 8 days
Seller
17th Feb 2024 (11 mo. ago)
A P.
Just bought our first property through Wright and Ashleigh was our agent. She provided an exceptional service, nothing was too much trouble for her, very responsive and friendly. 100% highly recommended.
Buyer
5th Oct 2023 (1 year ago)
C Lightbody
I was very impressed with the clarity of information and the way my quite unusual enquury was handled. I have now instructed my next of kin to use Wight Estate Agency to sell my Park Home when I die. Hopefully that won't be for a while yet but you have a new future client!
10th Aug 2022 (2 years ago)
T Rann
Friendly efficient office
9th May 2022 (2 years ago)
P Goodier
Excellent, answered all questions we asked without going to look .
5star
7th Jul 2021 (3 years ago)
K Hopper
Very efficient
4th Jun 2021 (3 years ago)
T Allen
Jess and the other girls are polite and understand the sellers point of view they all work hard for you Tracey
Seller
30th Oct 2019 (5 years ago)
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Marvins - Cowes 0.58 mi away
Spence Willard - Cowes 0.67 mi away
Waterside Properties - Isle of Wight 0.67 mi away
Lancasters - Cowes 0.67 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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