A Ibraham
I wanted to take a moment to express my sincere gratitude for the exceptional customer service you provided during my recent rental process. Your professionalism, attention to detail, and responsiveness made the experience smooth and enjoyable.
Thank you so much... Read more
Tenant
16th Jul 2024 (7 mo. ago)
N Borton
The Spence Willard team were excellent and easy to work with. They know their stuff and were very efficient, leading to a successful sale. I highly recommend them.... Read more
Seller
21st Jun 2024 (7 mo. ago)
L Burnett
Spence Willard were knowledgeable, straightforward, clear and communicative on my sale. They responded quickly and were a pleasure to deal with. Charles Spence is excellent at moving things forward in a calm and reassuring way and I would thoroughly recommend him and his firm for any property sale/purchase... Read more
Seller
5th Mar 2024 (11 mo. ago)
I have not yet been able to sell my property as of yet.... Read more
Seller
20th Jun 2023 (1 year ago)
When I visited your website I had already sold my house. I was looking for information only. Therefore I cannot review this service. I shall enter "No" for every question, as you leave me no choice! Please stop bothering me now!... Read more
Seller
2nd Jun 2022 (2 years ago)
K Reid
Friendly, helpful, fun, knowledgeable. Can't ask for more.... Read more
9th May 2022 (2 years ago)
C Summers
The commitment, hard work & dedication the team at Waterside put in to selling our house was outstanding. They offer a professional, but very friendly service at a great value for money & was always at the other end of a phone if you needed them. I can honestly say Waterside Properties helped our dreams come true when they sold our house.
Thank you to Georgie, Paul & Lynda... Read more
Seller
21st Nov 2021 (3 years ago)
Julie
A big thank you to the whole team at Waterside. They found the perfect property for us, and had the right balance of being helpful, friendly and professional throughout. Great recommendations of other professional services too. All together a wonderful team!... Read more
13th Nov 2021 (3 years ago)
J Bird
Georgie couldn’t have been more helpful or easy to deal with in selling my house. Would thoroughly recommend her to anyone!... Read more
Seller
30th Sep 2021 (3 years ago)
S Waldegrave
The team at Waterside are great, They are professional and friendly and pulled out all the stops to sell my home in one weekend with a fabulous result. I cannot fault the service or follow up. Thanks Guys!... Read more
Seller
30th Sep 2021 (3 years ago)
L Pidgeon
I don't think my property even went onto the market, Georgia went to look at the place to value and met a potential buyer in the hallway, and within 24 hours the place was sold for almost asking price. Incredible, and after having experience with 4 other agents in Cowes, there is nobody as good and personal as the team at Waterside. I highly recommend that you use this company to sell (or let) your property. Everyone is so nice and down to earth and completely professional, definitely the best agent on the Island, hands down!!... Read more
Seller
23rd Sep 2021 (3 years ago)
C Newham
Georgie and Paul are always friendly and professional, delivering the service and results agreed at the start. On both occasions that I have worked with them, they have kept me informed, answered all questions promptly and been a great support. They make the process as smooth as possible and treat you as an individual. I would not hesitate to use them again and would highly recommend them to anyone looking to sell on the Isle of Wight.... Read more
Seller
14th Sep 2021 (3 years ago)
T Bird
Not much to tell... Read more
20th Jul 2021 (3 years ago)
A Lacey
5 star professional service from start to finish from Bembridge. Highly recommended and "Many Thanks" to the whole team for everything during the process of selling our house!... Read more
Seller
4th Jul 2021 (3 years ago)
M Wheatley
The team at Waterside Properties are extremely friendly and highly professional. We started our search for a place on the Island two years ago and they have been brilliant in helping us make the move. Nothing is too much trouble and they are without question the only agents worth speaking to if you are serious about property on the Isle of Wight. Thank you to the whole team - we got there!... Read more
10th May 2021 (3 years ago)
M Williams
The only eatate agent on the island (and possibly anywhere in the UK) who actually listens to you, noting your actual, personal requirements and only sends you details of those properties. It's not difficult but only if you dont rely on a (terrible) CRM system and remember that the person who walks through the door is a real person and not a tickbox in a database.
Would highly recommend.... Read more
3rd May 2021 (3 years ago)
K Christie
The team at Waterside have been amazing, exceedingly professional, helpful and very approachable in, what was, a very stressful house sale. I cannot praise Georgie McCarthy highly enough for keeping us informed. I would not hesitate recommending them if selling or buying a house.... Read more
Seller
19th Apr 2021 (3 years ago)
C Goodall
A big thank you to Georgie, Paul and Linda at Waterside for their superb service, especially during lockdown.
Excellent communications, very friendly and professional.
Georgie always seem to be one step ahead to keep things running smoothly. Thank you so much for all your hard work.... Read more
31st Mar 2021 (3 years ago)
Alexy
We couldn’t have been happier. From the first meeting through to completion every step has a joy. Having bought and sold many times before to always get prompt and cheerful communication was so refreshing. To say Georgie and Paul went the extra mile would be an understatement! Can’t thank them enough... Read more
Seller
20th Mar 2021 (3 years ago)
S Burgess
Absolutely brilliant estate agency! In fact, they make you feel so at ease it doesn't feel like an estate agency, it feels more like you're speaking/dealing with friends!
Thoroughly professional and excellent service. Paul, Georgie and Lynda really couldn't do enough for us. If we were ever to sell again, we wouldn't hesitate in calling Waterside!! 5*... Read more
Seller
13th Mar 2021 (3 years ago)
A White
The small team at Waterside are friendly and professional and were by far the best agents that we have ever dealt with.
The sales portfolio they produced for our property was excellent and the photos in particular were superb.
Our sale was not the smoothest but Georgie and Paul were supportive and positive throughout the process, even producing a “keeping chipper” newsletter for their clients during the first lockdown.
I would not hesitate in recommending Waterside to anyone considering selling a property on the Island... Read more
Seller
6th Mar 2021 (3 years ago)
T GOg
Just to say a big thank you to Georgie, Paul and Lynda at Waterside for making the sale of our house so painless. You were friendly, helpful, quick to return my calls, and fantastically accommodating throughout the whole process - despite the covid restrictions. I can't recommend you highly enough!... Read more
Seller
27th Feb 2021 (3 years ago)
P Holland
Georgie and Paul backed up by Lynda in the office provided feedback immediately after every viewing. They took a real interest in our house and were a pleasure to do business with. Marketing was first class and served to create a high level of interest from potential buyers. Guide price was spot on as opposed to another agent who wanted us to market at substantially less.... Read more
Seller
26th Feb 2021 (3 years ago)
W Owens
We have just bought a property from Spence Willard in Freshwater. The service was professional and helpful. Jane regularly updated us and responded quickly when we emailed her. She is very knowledgeable and empathetic. We could not have asked for a better service.... Read more
Buyer
13th Feb 2021 (4 years ago)
L Echo
Not exactly great in communication with potential clients!... Read more
13th Dec 2020 (4 years ago)
R Rickman
We have recently both bought and sold a house through Waterside. The team are very friendly and skilled in the services they provide. They take special care to understand your requirements when buying and get to know you well as a family. When both buying and selling we were kept well informed of progress and felt reassured at all stages. The careful matching with a prospective buyer made selling very easy indeed. The team show a strong sense of the local community and are knowledgeable and well connected. I have nothing but praise for Waterside and recommend them most highly.... Read more
Seller
17th Nov 2020 (4 years ago)
B Jacobs
Spence Willard, Freshwater, have sold two properties for me. The most professional Agents I have used - they take their time to ensure details are correct, talk through aspects of the home that would appeal to potential buyers and go into the finer details to present your property in a true and positive image. Have also purchased through Spence Willard, again excellent service being able to answer all questions without having to contact the seller on the basic issues ..... quick to put offers forward and responding in a timely manner. Always return phone calls promptly and basically just the best ..... particular mention for Jane - she IS the best.... Read more
Seller
8th Oct 2020 (4 years ago)
S Frost
Georgie and Paul at Waterside worked like trojans to find the right buyer for our house in Cowes. It wasn't the easiest sale they've ever had to deal with, but their sheer determination and commitment ensured that everybody ended up exactly where we wanted to be! We wouldn't hesitate to recommend Georgie and Paul; they are the best agents on the island without a doubt. I have worked with many estate agents in the past, yet never have I met a team who demonstrate this level of transparency and devotion to the cause. It is so refreshing to find a team you can trust and rely on, and value for money into the bargain! Look no further - talk to Georgie and Paul - they feel more like friends than estate agents.... Read more
Seller
4th Sep 2020 (4 years ago)
J Nicholson
Having just purchased at home through Georgie at Waterside, I don't think I could have had better service. I would highly recommend them as agents - great communication, responsive and highly enjoyable to deal with.... Read more
Buyer
4th Sep 2020 (4 years ago)
L Kate
They allow gazumping. Had an offer accepted but they left the property on the market (despite request to remove it). Told us via a short email that our offer/agreement was now not acceptable to the seller. No apologies. Poor communication overall. Would never use them to sell or buy a property based on what we have experienced so far.... Read more
2nd Sep 2020 (4 years ago)
D Vango
A really helpful and professional estate agent. Waterside have been brilliant in achieving a sale of our property. Huge recommendation from us to anyone looking for an Isle of Wight agent... Read more
Seller
23rd Jul 2020 (4 years ago)
R ML
We cannot recommend Paul and Georgie highly enough. From start to finish, they were responsive, professional and informative. We loved how enthusiastic they were about our property, which we knew would be conveyed to prospective buyers. Our house sold extremely quickly in their capable hands and the entire transaction was managed seamlessly.
If you are looking for an estate agent on the island, look no further than Waterside Properties IOW!... Read more
Seller
17th Jun 2020 (4 years ago)
S Ellis
Paul and Georgie are kind, considerate, incredibly dedicated, professional and highly experienced. They proactively go above and beyond and take any challenge calmly in their stride. Their positivity and fabulous personalities make an amazing dream team. We have been very fortunate to have the opportunity to purchase and sell through them. Thank you so so much.... Read more
Seller
20th May 2020 (4 years ago)
N E
The only property agency I would recommend in Cowes! So proactive and helpful. They know how to work with both the buyer and seller to get the property sold, and went above and beyond in terms of follow up and service all the way through to completion and beyond.... Read more
Seller
3rd Feb 2020 (5 years ago)
C Dove
Georgie and the team helped us sell our house in 2019. Waterside we’re incredibly approachable, supportive and professional from the first meeting to completion through a very tricky chain. Georgie was always on hand to answer texts and calls so we never felt alone in the process. Would definitely recommend them!... Read more
Seller
18th Jan 2020 (5 years ago)
J Harrison
First class, caring estate agents who are helpful and professional. I recommend them highly and believe you can actually trust them to be both honest and supportive throughout your dealings with them.... Read more
30th Nov 2019 (5 years ago)
H Wellsted
I found the Bembridge Team at Spence Willard to be extremely efficient; reliable and could not fault their dedication to selling my property. I would certainly recommend Spence Willard to anyone wanting to sell their property.... Read more
Seller
8th Nov 2019 (5 years ago)
P Mather
Professional yet personal- first class service. Georgie McCarthy was excellent at supporting through each step of the process and the personal care was very much appreciated. The rest of the Waterside Team were equally friendly and every query was dealt with.... Read more
1st Nov 2019 (5 years ago)
T Allens
Georgie and her team were superb throughout our selling process. Their valuation was spot on and we received positive feedback in a timely manner after every viewing. Suffice to say we received an offer at the asking price after only three viewings.
Despite some glitches along the way on our side, Georgie remained positive throughout and her constructive advice alleviated much of the stress always associated with moving homes. We would have no hesitation in recommending Waterside to anyone wishing to sell their property.... Read more
Seller
1st Nov 2019 (5 years ago)
D edmunds
We both bought and sold through Waterside over the last few months and what a great, friendly and personal service. Georgie made a stressful time just a bit easier ensuring we were always up to date and that Waterside were always available to answer our questions. We love our new home!
Thank you Waterside.... Read more
Seller
1st Nov 2019 (5 years ago)
N Thorne
The food was lovely and staff were helpful... Read more
15th Oct 2019 (5 years ago)
S Croall
I would highlighly recommend Waterside, they provided me with excellent service. They were professional, friendly and achieved my desired sale price. Their commission rates were very competitive. A special thank you to Georgie, who made the process as easy as it could be. Sarah Pelham... Read more
Seller
2nd Aug 2019 (5 years ago)
R Lilly
Best estate agents on the island.... Read more
30th Jul 2019 (5 years ago)
E Buttfield
Very impressed with the professionalism and high level of support. Despite breakdowns in the chain persevered and achieved our objective... Read more
19th Jun 2019 (5 years ago)
P Reynolds
Recently purchased a holiday home on the island with Georgie's help. She really does go that extra mile. Georgie made it all so easy for us from start to finish, very professional but with a charming personal touch. Communication was always prompt and her knowledge of the island helped us to choose the right location. Thank you to all the team at Waterside.... Read more
Buyer
11th Mar 2019 (5 years ago)
C Gleadle
It has been a privilege to know Georgia and the highly professional and friendly team at Waterside. Nothing is too much trouble, and chances are they thought of it before you did. Would recommend as the primary agent on the island.... Read more
26th Feb 2019 (5 years ago)
G Robinson
We highly recommend Waterside Estate Agents. Their professionalism and knowledge of the industry was clear from the start. The staff at Watersides updated us with progress throughout the process and always in such a cheerful manner. Many thanks to Paul, Georgie and all of the team.... Read more
1st Feb 2019 (6 years ago)
N Hargreaves
Brilliant company that understands some properties are different and need the right sort of buyer. Fabulous friendly service with good communication. I recommend Waterside wholeheartedly.... Read more
22nd Jan 2019 (6 years ago)
P Evans
A great sales team, very helpful and contactable at any time. Probably the best selling/buying experience we have had out of the 8 moves we have had over the years. These guys are "best of the best" if I can use such a phrase. We would certainly use them again and thoroughly recommend them.... Read more
7th Jan 2019 (6 years ago)
F Wilson
Friendly and helpful team, nothing was too much trouble in helping us purchase our holiday home in Cowes. Unlike previous property purchases, this one was a very positive and stress free experience. We would highly recommended Waterside and in particular Georgie and Lynda who both went the extra mile and then some!
Many thanks to everyone at Waterside.
John & Fiona Wilson... Read more
Buyer
11th Dec 2018 (6 years ago)
D Owen
Buying or Selling a property can be one of the most stressful undertakings in life especially if you do not have a competent estate agent acting on your behalf, From recent experience we can recommend the services of Georgie and Paul of Waterside Properties, Cowes, Isle of Wight, who throughout the negotiations were always there to advise and support us which we very much appreciated. Thank You, Pat & Derek Owen.... Read more
27th Nov 2018 (6 years ago)
P Roberts
We cannot praise Paul, Georgie, and the team highly enough in selling our Cowes home..
Their patience (with me,) understanding, wise counsel and professional diligence went far beyond the call of duty.
Communication was consistent and reassuring. Problems were resolved swiftly and sympathetically.
From first marketing to securing a buyer was done within six weeks.
There may be bigger agents on the high street; but none better.
Thank you, guys; we salute you all.
Paul & Di Roberts... Read more
Seller
2nd Nov 2018 (6 years ago)
P Atkinson
Brilliant service, always with a smile and positive attitude. Very professional and worked so hard to follow up any potential buyer and kept us fully informed as to what was happening.
As we live in Portugal we were totally dependent on Georgie to manage the complete process and keep us posted.
Can't recommend Waterside enough, Brilliant! !!
Thank you Georgie and Paul.
Peter and Sue... Read more
Seller
6th Oct 2018 (6 years ago)
J Christie
Recently made a purchase on the Isle of Wight and the whole process from beginning to end was hassle free thanks to the help/professionalism and local knowledge of Georgie and the team @ Waterside Properties. Highly recommend them.... Read more
Buyer
17th Sep 2018 (6 years ago)
P Mulford
Georgie and Paul did a great job, finding a cash purchaser within days. They followed through the sale, keeping all parties totally informed and happy. We were absolutely delighted with their friendy, efficient and caring service and recommend them to anyone considering selling their property. Peter & Lindsay Mulford... Read more
Seller
5th Jul 2018 (6 years ago)
H tibbs
Really helpful estate agents ,Georgie and Paul answered all our questions promptly and guided us through the tricky process of house buying they even gave us a bottle of Fizz when we moved in !
I f you are thinking of selling I couldn't recommend them highly enough for their personal approach, they will go the extra mile for you !... Read more
Buyer
16th May 2018 (6 years ago)
S Riley
I cannot thank Paul and Georgie enough for the dedication and care they took in helping me to sell my beautiful house. Georgie in particular went above and beyond and made what was a very difficult and painful process so much easier.
Paul and Georgie are superb and the professionalism and thoroughness and thoughtfulness they bring to their task is unparalleled and I cannot recommend them highly enough.... Read more
Seller
14th May 2018 (6 years ago)
T Owen
Having just purchased a property through Waterside, I can't recommend them enough.
Both Georgie and Paul are incredibly professional and extremely friendly.
Any requests for information dealt with promptly and the solicitors and surveyor Georgie recommended were equally as efficient.
If you're looking to buy or sell on the island - you need look no further.
Top marks you two ??????... Read more
Buyer
29th Mar 2018 (6 years ago)
R Knight
I've just picked up the keys to my fab place in Cowes bought through Georgie and Paul @ Waterside Properties. Can't recommend this agency highly enough - Georgie has been brilliant at keeping the sales process moving even when there was a danger the whole deal would fall apart. Flexible & creative thinking, not to mention her sense of humour, kept it alive and her professionalism shone through. Thanks so much Georgie and good luck in the future.... Read more