K B
Agree with the other negative reviews below I spoke to a member of staff today, an older lady, she was so rude. I was talking and she kept talking over me, she cancelled my viewing after telling me I can view and then they tell me it's been taken, why do they give viewings to people, why don't they allow everyone to view first and then select someone, absolute timewaster. Rude!!, another member of staff needs to be working there. Get rid.... Read more
14th Jan 2025 (24 days ago)
A Qadar
Very disappointed with the service. Viewed a property with these guys after giving an offer I was told I will be contacted via post. Two weeks went past but didn’t receive anything, so I decided to call the office. After speaking to agent I was told that the house is under offer. I don’t understand why I wasn’t informed of this as initially instructed. I believe something isn’t right with these guys and vendors don’t get to see all the offers on the table from buyers. Avoid... Read more
22nd Aug 2024 (24 weeks ago)
I was thoroughly disgusted with the way I was treated. The agreement said they would show prospective purchasers around they showed one couple around I showed the remainder around. They did not once ring and let me know how things were going I did all the chasing. I would think twice about recommending them I think because you signed their agreement they can treat you like s t. Disgusted estate agents.... Read more
Seller
7th Aug 2023 (1 year ago)
S Hendy
Didn't visit, just walked past ????... Read more
26th Apr 2023 (1 year ago)
I (Baughyed)
Lived in two separate properties with this company in the last 5 years and I am beyond glad I chose them over any other.
Fantastic Customer Service and very reliable.... Read more
Tenant
8th Jan 2023 (2 years ago)
J chidley
Good value for money!... Read more
26th Sep 2022 (2 years ago)
S Salhan
Very good and polite. Helpful too.... Read more
5th Sep 2022 (2 years ago)
T Vale
Fantastic Estate Agents to have met.
Mr. Cox came out to my home and was very pleasant and helpful.
I would recommend Tom Giles to anyone looking to Sell or Buy a home.... Read more
8th Apr 2022 (2 years ago)
G Driscoll
We have rented through Tom Giles estate agents for 4 years and sadly parted ways this week as we have moved to a bigger property. I can not recommend them enough. Going through a new agent now the comparison is like night and day and we only truly realised how thorough, professional and friendly they are when we dealt with our new agents. Jules is very helpful and Simon always has given us good advice that is in the best interest of us not like other companies that seem to give you advice that only gives them a gain. We would be more than happy to rent from them again.... Read more
Tenant
30th Mar 2022 (2 years ago)
S lingley
Clear easy to look at... Read more
28th Mar 2022 (2 years ago)
T Hussain
Dealt with many estate agents in past years
But absolute rubbish in every way .
Staff on front desk have no clue
Very little knowledge,response time is a joke phoned constantly for 5 days to speak to agent dealing with me
Very surprised they are still trading
**stay way**... Read more
24th Apr 2021 (3 years ago)
Quite an extraordinary and wholly unsatisfactory, frustrating experience. Despite accepting a below market offer for a quick sale six months ago, I still have no idea when my property sale will reach completion through these agents. Multiple people (agents) involved since the start and limited service continuity, suggests high staff turnover and/or lack of capacity. Poor communication at the partner level (almost none, you have to do the running yourself if you want an update) and the fees are unjustifiable. I cannot recommend.... Read more
Seller
15th Apr 2021 (3 years ago)
Great service, friendly staff. I would definitely reccomend.... Read more
Seller
18th Jan 2021 (4 years ago)
S Griffiths
On time viewing appointment, arrived with sales information, knowledgeable on the property and area, able to answer questions, professional service.... Read more
22nd Dec 2020 (4 years ago)
M mills
Well established professional company... Read more
15th Dec 2020 (4 years ago)
L Porter
We were offered a 'Sole selling rights' agreement which is the most restrictive of all types of estate agent contracts. Despite assurances from the agent we were unhappy with the wording of the Agreement and clauses. We followed the agents complaints policy and the agent resolved the issue to our satisfaction, so the issue has now been resolved which is a sign of a proffessional agent. The agent is a member of the Property Ombudsman which provides a framework for standards which is also reassuring as a client.... Read more
Seller
28th Nov 2020 (4 years ago)
K Griffiths
Great sales team keeping you updated at all times.... Read more
Seller
23rd Oct 2020 (4 years ago)
M Lawton
Excellent estate agent... Read more
11th Nov 2019 (5 years ago)
B Knibb
Very professional... Read more
27th Jul 2019 (5 years ago)
M Khan
Nice and helping people... Read more
29th Jul 2017 (7 years ago)
K gripton
rented a property with these and what an outstanding service, friendly staff who all helped and always happy and efficiant would recommend them for there service and how good they were thanks A1 service.... Read more
Tenant
17th May 2017 (7 years ago)
A Ashfaq
I purchased my first home threw these estate agents absolutely fantastic service
Highly recomended!... Read more
Buyer
2nd Mar 2017 (7 years ago)
B Jordan
Brilliant, very helpful, everything has run smoothly and quickly would highly recommend ????... Read more
10th Dec 2016 (8 years ago)
C (fox)
racist if your not white don't bother!... Read more
3rd Oct 2016 (8 years ago)