Trilogy in partnership with Burns & Webber sold me a property off plan in Godalming. They really sold me the dream. The show flat was impeccable and they talked of a really special, high quality build. Fast forward close to 8 months (on a build that I was told was 2-3 months from complete), and after more lies and missed deadlines than I can count, I finally got the keys this week. The flat is basically uninhabitable, the list of incomplete work and snags is extensive and there are genuine health and safety issues too. The finish in general is frankly poor, and not anywhere near the quality that I was promised. I have basically been homeless for the last 2 months because of the missed deadlines, and it looks like that will continue a while longer while I argue with the Developers to try to get the flat close to something that is acceptable. Just avoid Trilogy altogether is my advice. Start to finish, the experience has been dreadful.
11th Nov 2021 (2 years ago)