T Callaway
Had a flat viewing with one agent. He told me that I was able to afford this property. I couldn't help but think how dose he know this, I never gave any information nor did he ask for any.
I won't be using these people for anything, honesty shows a person's true character.... Read more
13th Aug 2024 (26 weeks ago)
B Jurubita
Bad experience!... Read more
15th Jun 2024 (7 mo. ago)
C Luke
If you see one review, I hope you take this on board. DO NOT GO WITH tullys and co... Read more
11th May 2024 (8 mo. ago)
C Senos
The most rude experience i have ever had on the phone. After enquiring about a property, received a call and after one question the phone was put down and the call was ended without the question being answered.... Read more
25th Mar 2024 (10 mo. ago)
M Lo
Please provide customer service training to you personel.... Read more
6th Mar 2024 (11 mo. ago)
S Salter
It’s my first time renting and Daniel has made this experience so perfect. The whole process can be slow as we are moving into a new build and it makes us anxious especially as the move in date has been pushed further back, however Daniel has reassured me all the way and is always there to help no matter how much of an annoying customer I can be! We really appreciate all the work he has done for us.... Read more
Tenant
10th Jan 2024 (1 year ago)
J Gonzalez
We recently bought a house through Tully&co and we are very pleased with how things are dealt with on this estate agents.
Daniel was very helpful from the very first moment, answering a hundred questions and being very professional and polite. He was always willing to help us to get through the process as quick as possible. He also recommended us Olivia (from Trethowans) as a solicitor that ended up being an amazing option.
We are thankful to Tully&co and particularly with Daniel for all their help.
100% recommended if you are looking for a new house.... Read more
Buyer
6th Jan 2024 (1 year ago)
T May
Must have an excess of customers as I made an enquiry about a couple of properties in my area and they didn’t even reply! It sort of tells you all you need to know!... Read more
8th Sep 2023 (1 year ago)
Tara
Good communication... Read more
30th Aug 2023 (1 year ago)
D Walker
Great service, really good communication, all in all they made the whole moving process simple and easy and I have good hopes that they will continue being helpful... Read more
Tenant
29th Aug 2023 (1 year ago)
W S-Davies
Good professional service and very responsive to issue with their accomodation.... Read more
Tenant
10th Aug 2023 (1 year ago)
P Sekhon
A very friendly lettings business. Friendly staff and excellent service. Would highly recommend to anyone. Never had any cause for complaints.... Read more
Landlord
13th Jul 2023 (1 year ago)
Martin
Horrible customer service. When called the agent was really rude and didn't listen to the requirements outlined for our property search.... Read more
9th Jun 2023 (1 year ago)
J Robertson
Spamming non-student rental sites with student accommodation, cheers guys for making looking for a property a massive pain sifting through your irrelevant listings... Read more
Tenant
24th Apr 2023 (1 year ago)
A M
Renters beware. The only reason they have the score they do is because of reviews from people selling their homes or landlords.
Notice how all the 1* reviews are from renters such as myself.
EDIT IN RESPONSE TO THEIR REPLY -
TDS sided in mine and my housemates favor, Its very confusing as to why you'd lie about this. You wanted in the region of £500 from our deposit and the TDS only awarded you £50. If you want to say that's ruling in your favor, by all means! Your companies idiocy knows no bounds.... Read more
Tenant
19th Apr 2023 (1 year ago)
S Tanania
Company doesn't communicate back, rude over the phone, don't bother trying to rent through them! If their service is already so poor when trying to rent a place, imagine when you will need support as a tenant! Do yourself a favour and look elsewhere...... Read more
Tenant
13th Apr 2023 (1 year ago)
R Cardoso
I don't usually like to leave negative reviews, but I can't let things go on like this. My right to quiet enjoyment of my house was violated today at around 4 o'clock by a visit to my room without an appointment or entry with my consent. Additionally, it can be considered harassment under the 1977 Protection from Eviction Act.
This is against the law and I won't recommend Tully & Co to anyone for this reason.... Read more
Tenant
15th Feb 2023 (1 year ago)
M Smith
The staff were generally friendly on the phone. However, persistent issues weren't addressed, maintenance and others came into my flat without notice on more than one occasion and I was charged an extortionate amount from my deposit despite leaving it cleaner than when I arrived.
Just be aware if you rent from here that you need to mention every spec of dust when you move in or you'll too be charged a huge amount of money.... Read more
Tenant
15th Dec 2022 (2 years ago)
R Rahman
NOT HELPFUL... Read more
29th Aug 2022 (2 years ago)
G Gray
Lovely people and Amy goes above and beyond to help any one but my main complaint is how Erica treats you from that place and I will not be using them again... Read more
18th Aug 2022 (2 years ago)
D Manchip
The staff are extremely polite and respectful. When you make an enquiry no time is wasted in getting an quick answer back. This is important as a tenant you feel looked after. All the information on the tenancy agreement is concise and clear. I didnt expect a welcome pack and card signed by all the staff. In my world these small gestures mean a great deal. My heartfelt thanks goes to Amy and all the lettings team at the Southsea branch for making my move a pleasurable experience.... Read more
24th Jun 2022 (2 years ago)
J Carthy
Brilliant service. Nothing was too much trouble. I would highly recommend this Estate Agent ????... Read more
30th May 2022 (2 years ago)
R Polson
Mazin and the team were always willing to help and any issues were resolved very efficiently. Cracking people and would definitely rent/buy from Tully's again.... Read more
28th Apr 2022 (2 years ago)
D McKenna
We recently purchased a property through Tullys and Co and were pleasantly surprised at how straightforward they made the whole process compared to other agents we have used in the past.
We originally dealt with Mark who was really helpful and was happy to let us view on multiple occasions. Mark retired towards the end of the year and after that point we dealt with Paul Chapman.
Paul was great and took over our purchase without a hitch. Even let us view again so we could take some measurements. Paul was very knowledgeable and made it easy in terms of the process. Paul had a real personal touch and really made sure everything went through without any problems.
We don’t plan on selling any time soon but if we ever do I would use Tullys again and recommend to family and friends.... Read more
Buyer
24th Feb 2022 (2 years ago)
D STATHAM
Tully & Co Estate Agents gave me a first class service in the Sale of our retirement flat in Southsea even though I don't live in the Portsmouth area. There was no problem with communication being done via email and telephone. I highly recommend them.... Read more
Seller
11th Feb 2022 (2 years ago)
H Shanahan
Staff are friendly. However in a student city, the fact they won't let you put a holding deposit on a house without having every person who will live there viewing in person is quite a difficult rule to work with. It's not ideal having to travel a long way, arrange a time everyone is free, to view a house that could be taken off the market on your way there.
Not a very student friendly company.
No other issues... Read more
21st Jan 2022 (3 years ago)
D Cole-Gould
I have recently moved into a rental managed by Tully and Co, arranging a viewing and sorting everything out was made much easier and the agent Amy was super helpful especially as this was my first time renting a property. I would recommend Tully and Co to anyone looking to rent in Portsmouth... Read more
Tenant
9th Aug 2021 (3 years ago)
K Hornacek
Good and reliable company. They Always help when needed.... Read more
5th Aug 2021 (3 years ago)
D Forrest
Another estate agent, nothing more nothing less... Read more
28th Jul 2021 (3 years ago)
M Alred
Nice staff and very fast responce to any queries and problems I have.... Read more
18th Jun 2021 (3 years ago)
S Sunny
Good estate agent... Read more
13th Jun 2021 (3 years ago)
L keefe
Terrible experience, lies and empty promises. A year later all problems still remain the same.... Read more
10th Mar 2021 (3 years ago)
M Antal
Reliable, good... Read more
25th Feb 2021 (3 years ago)
B Ideal
If this is the last option then go for it but if you have other choices, please look into other choices this agency does not care about you especially if you are a student. It is hard enough being a student these people will make it worse.... Read more
15th Feb 2021 (3 years ago)
A P
I wouldnt rent from Tully and Co again.... Read more
Tenant
1st Feb 2021 (4 years ago)
A Habibi
They are very good people and this agency is very good, specially reply very quickly, I m happy with service, thank you,... Read more
1st Feb 2021 (4 years ago)
R Qatramiz
Amy and the Lettings Team do an amazing job. Would highly recommend!... Read more
Landlord
23rd Dec 2020 (4 years ago)
L Leckenby
Mark and Paul were very helpful and managed to bring my mother's house sale to a successful conclusion. I have given 4 stars as there was one point where i felt that communication lapsed but the rest of the time they were very responsive. Challenging selling period through the first Covid Lockdown but we all got there in the end. Thank you both for all your help especially as i live so far away.... Read more
Seller
8th Dec 2020 (4 years ago)
J Elmer
I have been dealing with both Mark and Paul, since June 2020, with the sale of 2 houses, the second of which has only just completed. Initially, I thought it would be a daunting experience managing this by myself, but was soon put at ease - they have never failed to assist with the odd query/question, effortlessly. They have both been a pleasure to work with, with their couteous manner along with their knowledge and expertise. No hesitation to recommend.... Read more
Seller
24th Nov 2020 (4 years ago)
D Currie
Paul and Mark have been great to deal with and really helpful throughout this whole process. Nothing has been an issue for them and they have kept us up to date throughout. We have had several issues along the way however they have used their experience to help us all the way. Would definitely recommend... Read more
22nd Nov 2020 (4 years ago)
S Georgiev
Worst agency i dealt with in Portsmouth. Went behind my back and signed a new contract for my house with my housemates only, which then led to me becoming almost homeless and i got kicked out by my housemates after. Do not deal with these scammers... Read more
Tenant
9th Oct 2020 (4 years ago)
D alexander
Highly recommended - TOP NOTCH !!!
Mark Lowe really looked after me and my recent house purchase,
the service was amazing from start to finish,
even with current COVID19 situation !... Read more
Buyer
21st Aug 2020 (4 years ago)
R Purchase
Do not deal with Tully's. Myself and my housemates had no end of issues when we rented a student property through them.
They were particularly difficult about returning deposits when the property was left in a better state than it was at the beginning of our tenancy. We only received our deposits back because we threatened to take the case to the Tenancy Deposit Scheme.
When dangerous maintenance issues were reported, it took them two months and many phone calls to even send someone round to have a look, let alone actually fix the issues.
The staff we dealt with at Tully's were regularly rude and dismissive, we received extremely unprofessional communications from them when we challenged the non return of our deposits.
Our year in the property, dealing with Tully's, was an absolute nightmare and I would not recommend using them if you're a student - they **will** try to take advantage of you.... Read more
Tenant
19th Aug 2020 (4 years ago)
X Bajraktari
Do NOT use this agency, its the biggest mistake you’ll make. You’ll continue to be harassed by Erica. They make you pay a fee to leave your belongings in your room for the month you’re not paying rent (which is fine) BUT they will fail to mention that you have to move your kitchen stuff into your room. So I’ve returned to my kitchen, they’ve thrown away my microwave, kettle, £100 nutribullet, all of my pots & pans, cutlery, plates. Absolutely everything you could think of in a kitchen. I had went coscto and bought over 100 bottles of water and bags of rice. Which was ALL thrown away. The only reason why I chose to stay on was because the pandemic affected me and my family personally so I had no time to find another
place, also no agencies were doing viewings.
If you are a student. Do NOT USE tullys. Feel free to email me, I can show you all the proof of what a disaster of an agency are. You can tell by the way they reply to reviews, they are SO unprofessional.... Read more
Tenant
12th Aug 2020 (4 years ago)
M Camp
(Translated by Google) 2aAa = 7
(Original)
2aAa=7... Read more
6th Aug 2020 (4 years ago)
M Figazzi
I'm writing this after witnessing the experience my friend had with them. First to say, the fact you take time to criticise all the people who leave you bad reviews is very childish and doesn't look good at all. It actually validates the bad reviews. Also, you should stop trying to rip students off, because that's disgusting behaviour. And lastly, for Claire: we're all sorry if you're living a miserable life, but that doesn't give you a better the right to blame your tenants for your incompetence, even worse if students, because without them you'd have no income. And you will have to find a job in the real world.
Answer to your reply: you charge for cleaning more than any other company we asked for a quote. Also, when tenants move in to a property you manage they find it not clean to professional standards. Someone could suspect you just keep some of the deposit for yourself, without providing any additional cleaning.... Read more
Landlord
5th Aug 2020 (4 years ago)
T Walden
Great service and clean and bright... Read more
26th Jul 2020 (4 years ago)
E Wicker
WARNING !!!!!! DO NOT RENT FROM THIS COMPANY !!!
have been absolutely shocked by the abuse I’ve received from staff members, they will lie to your face even if you have an email from them confirming what they’ve said .
Caused horrendous amounts of stress due to the constant mistakes and leaving everything to the final second to sort out .
When you leave the property they will persist to harass you further .
I can only presume the owner of the company clearly doesn’t train his so called staff and how it is still open I don’t know . An absolutely shambles and I’ve never met such nasty , inconsiderate, Rude , unprofessional office staff that literally couldn’t give a toss about you .
Rent dumps out then refuse to get the problems sorted out .... VILE VILE PEOPLE !!!!!!
-10 Stars... Read more
Tenant
23rd Jul 2020 (4 years ago)
J Fawcett
I really appreciate the service we have had from Tully's. This is the second property they have sold for us
Unfortunately this sale was interrupted by the Corona virus on the very last day before Lockdown, when it appears that the buyers finance source went cold.
During Lockdown all offices were closed but as soon as they were reopened, Mark and Paul revived the sale with the original client and closed the sale, in what was a difficult market.
At all times we were kept in the picture and we appreciated their helpful advice and recommendations
Well done everyone.... Read more
Seller
18th Jun 2020 (4 years ago)
P boy
We had the pleasure of dealing with both Mark and Paul in the purchase of our new home, both were very friendly, professional and very knowledgeable about the local area and about the property we were looking to buy, Paul had to work very hard to complete the negotiations necessary to complete the sale and brokered the process and communication very well resulting in all parties agreeing a sale. Very well done to Paul and Tullys for well managed sale. Would definitely use them for future sales.... Read more
Buyer
12th Jun 2020 (4 years ago)
A Han
This agency WILL request money for utility bills even if you vacated the property - Landlords are too self centered and don't take into consideration people's opinions or their issues - ????... Read more
Tenant
29th May 2020 (4 years ago)
B Grubb
I was extremely lucky in as far that I was able to complete at the onset of 'Corona' due to the fact the property was vacant. This wouldn't have happened if Mark and Paul had not progressed things. Extremely helpful and professional. All in all a good experience and I would not hesitate in recommending them.... Read more
Buyer
29th May 2020 (4 years ago)
K Martin
Very polite & helpful, 5stars all round thankyou!... Read more
27th May 2020 (4 years ago)
J Wilds
I moved into a property a few months ago with Tully's being the agent, they are an extremely professional and attentive estate agency. Assisted with any issues that arose and really friendly staff. Would definitely use again if I move for both the sale and purchase.... Read more
Tenant
26th May 2020 (4 years ago)
D Faulkner
A really easy experience with Tully's. From first viewing the property to completion I found them to be really proactive. Would thoroughly recommend.... Read more
7th Mar 2020 (4 years ago)
A Wood
We initially interacted with Mark and Paul at Tully’s as buyers for one of their properties and were impressed with their efficiency and tenacity. When we had a number of sales fall through with another estate agent we decided to put our faith in Tully’s. We were not disappointed, they quickly got our flat back on the market and we had a very strong buyer within a few days. Mark and Paul were very proactive, communicating regularly with solicitors on both sides and the buyer, whilst keeping us informed of any developments. They were straightforward and honest, giving us useful advice when needed. We would recommend anyone looking to sell their property in Southsea to go and have a chat with Tully’s.... Read more
Seller
5th Mar 2020 (4 years ago)
E Price
The women who showed us the house, Amy, was lovely but as we tried to get a house with our friend who was on placement the communication via Tully's behalf was rude, slow and incompetent leading them to take the house away. All over the fact that our friend wanted her legal name on the contract.... Read more
Tenant
21st Feb 2020 (4 years ago)
L quinton

The only reason this review is 1 star is because of Amy. I would happily give Tullys a negative amount. Starting with the only positive was Amy. She was a chatty and informative woman who we met for the house viewing. Everything afterwards was dealt with rudely and unprofessionally. When going in to sign the contracts, the company was aware that one of the tenants would not be present for the signing due to a placement year. They were okay with this and seated us down.
The tenant that wasn't with us for the signing was told she'd be contacted quickly and efficiently, this was not the case and communication between them took longer than expected. When this was brought up, Tullys was quick to blame her and not take responsibility for their lack of emails. Secondly Tullys made an assumption of this tenants name and had recorded her name as a nickname rather than the one on an ID or passport of hers. This lead to the tenant worrying for the security of her money and an email was sent to Tullys to rectify this. Again, they blamed her and did not take responsibility for the fact that as a company they should be checking on all legal documents and agreements. The reason Tullys assumed the wrong name was purely word of mouth from the tenants who were present for the signing and did not bother checking with the one who wasn't there. This lead to rude emails from the company. Clare had stated that the company had "wasted enough time on you already". When confronted about the legal issues regarding the name Clare responded with "I'm sure (for any legal reasons) it will be fine". This is in no way a response that made us as tenants feel as though our money and livelihood were safe with Tullys.
All these issues have resulted in the property going back on the market. I strongly advise anyone to not use Tullys due to unprofessionalism, lack of communication and not taking responsibility for their actions.... Read more
Tenant
21st Feb 2020 (4 years ago)
A Darbyshire
Great staff brilliant atmosphere... Read more
15th Feb 2020 (4 years ago)
J bromage
Amy who showed us around the house we’re looking at was great, almost everyone else we came into contact with was rude as hell and lacked any basic customer service skills
I’d avoid if you can... Read more
10th Feb 2020 (4 years ago)
R dobson
Mark & his team have been a great help with the purchase of our new property investment. He was always easily contactable, friendly & helpful, knowledgeable and above all professional in his actions .. thanks.... Read more
Buyer
24th Jan 2020 (5 years ago)
J Edney
Mark and Paul were the second agents I got in to sell my place and were much more engaged than my previous agents. They spoke plainly and it never felt like they were trying to bamboozle me or pressure my decision making. They were very helpful for my purchase and sorted out several issues before I realised the issues existed. Would recommend.... Read more
Seller
23rd Jan 2020 (5 years ago)
M Roberts
Mark with his excellent knowledge of the region and formidable property sales expertise sold our rental property in Southsea in next to no time. He achieved an excellent sale price for us and maintained communications of the highest standard throughout the transaction. Mark and his colleagues within the Tully's property sales team provided us with the best possible service and we have absolutely no hesitation in recommending both Mark and the wider Tully & Co. business to anyone wishing to buy sell of let a property in Portsmouth or Southsea.... Read more
Seller
18th Dec 2019 (5 years ago)
R Gohil
Great experience and perfect customer service. Very helpful and polite staff. The house is exactly what I expected and more! 100% recommend using Tully and Co.... Read more
16th Dec 2019 (5 years ago)
K Lea
Amy at Tullys was very helpful communication was very good. Their maintenance team are efficient in getting issues dealt with promptly.... Read more
10th Nov 2019 (5 years ago)
K Iorio
Thanks so much guys. Tullys have been great very quick response time to any query and very helpful.... Read more
31st Oct 2019 (5 years ago)
M Rickard

Poor service. Will give you a dirty house at start of tenancy and then charge you for a professional clean afterwards...
EDIT: in response to Tully & Co. I was pressured to sign off on the inventory, and as you are well aware of, when i stood in your shop complaining about it as there were cobwebs everywhere and snail trails all over the floor when we moved in. I am aware your definition of Professionally clean is different to the industry standard so i will provide photos of your professional clean on this google review so the public are able to make an unbiased evaluation of the services you provide.
Further to this the house was in better condition when we left the property, compared to the condition we found it in. You would be aware of this as i have highlight multiple issues via email where you have barefaced lied on the inventory when we have left. I'm sure any future clients would want to know how i stored all the curtains in the property in a clean air tight bag for the whole duration of the tenancy, but you insisted they all need a professional clean at the end? Either you guys didn't professionally clean the property at the beginning of the tenancy or just telling lies. Which one is it?... Read more
Tenant
22nd Sep 2019 (5 years ago)
C Ive
I'd thoroughly recommend Tully's. I've rented my house through their excellent lettings side (Mazin and Erica) for years and went to several agents for a valuation when deciding to sell. I was impressed with Mark and Paul from the start and felt their valuation was the most realistic (neither highest nor lowest). They also gave good advice on what work I could do to realise a higher price - and whether it was worth it or not. Given the market I wasn't expecting a very quick sale, but I'd accepted an offer withing two weeks - and I've just completed. The guys were superb all the way through the process and couldn't do enough - real old school, customer-centric service. And at a very competitive price!... Read more
Seller
18th Sep 2019 (5 years ago)
D Jacobs
We (Whoobid) work alongside Tully & Co to offer online auctions to the local area. We have recently ran our first auction alongside them and had an incredibly successful result for our mutual client, achieving an instant exchange at a price well in excess of the clients expectation.
Paul and Mark worked tirelessly to market the property and ultimately built copious amounts of interest garnering a fantastic result at auction. Having worked together on a professional side I cannot recommend the team at Tully & Co enough. We certainly look forward to many more successes in the near future!... Read more
28th Aug 2019 (5 years ago)
S Patel
Mark and Paul sold a property of mine recently. I not only achieved a better price than expected but the sale process was made easy by their diligence and prompt updates to ensure that the sale went through in a timely manner. They know their detail in terms of transactions and keeping the sale together. Excellent service.... Read more
Seller
28th Aug 2019 (5 years ago)
R Barnes
great advice to go to auction.
good work drumming up interest,
superb result.
thanks to the team... Read more
7th Aug 2019 (5 years ago)
F Fitzgerald
Friend of mine been charged unfairly, was listening into a call while on speaker as the gent from tullys was rude and didnt care about my friends concerned.... Read more
13th Jul 2019 (5 years ago)
A Morris
Excellent service from Paul & Mark particularly dealing with our difficult vendor who delayed returning paperwork and then left the house and garage in a right state. Tully’s got it sorted immediately. We recommend their services, Anne & Nick... Read more
Buyer
9th Jul 2019 (5 years ago)
M Namer
I would to thank Paul and Mark,on an Excellent Service
that i have received.I fully recommend Tully & Co,I was kept updated every step of the way for selling my Property. Mohammed Namer.
.,... Read more
Seller
14th Jun 2019 (5 years ago)
C Construction
I've just seen your response to my review. You builders/renovation team/maintenance guys filled one of my skips with plasterboard. I wouldn't have known who did it except they left a couple of invoices In there with you name on it. Genius.
Feel free to put it right and reimburse me for the costs I paid to remove and dispose of this from my skip (you have to pay to get rid of plasterboard anywhere)....... I won't be holding my breath.... Read more
7th Jun 2019 (5 years ago)
F Santonocito
Helpful team from a family run business. Amy is very professional and quick.... Read more
4th Jun 2019 (5 years ago)
? ?????????
Very good agency and professional team with very good support... Read more
4th Jun 2019 (5 years ago)
S Bulevarova
Great service and very nice staff, generally a very good agency... Read more
4th Jun 2019 (5 years ago)
M Dixon
Poo communication and poor customer service after chasing this company for a response on a simple matter.... Read more
24th Apr 2019 (5 years ago)
B Greentree
Great all round service provided by both Mark and Paul when purchasing my last property. They continually kept me updated on the progress of the sale and helped push through the completion promptly. Will definitely be using Tully's again for future property sales and purchases.... Read more
Buyer
5th Apr 2019 (5 years ago)
A Sole
Very professional and great communication.... Read more
25th Feb 2019 (5 years ago)
S Atkinson
Excellent service from Paul and Mark. Always on top of things, a smooth transaction from start to finish.... Read more
5th Jan 2019 (6 years ago)
L Thorpe
Completely lied to my friend and I about the property in regards to the works being carried out prior to moving and payment method.
These lies were continued right up until the contract was signed and then immediately denied despite having proof of this.
The staff are bolstrous and will barrack you when you mention any issue with them and they will hide behind the landlord, despite ‘managing’ the property.
I would say to everyone to avoid this estate agents and thoroughly regret taking this property and using them.
I have now also been charged late fees despite paying the rent on time, rent paid in protest as no remedial work has been done since moving in. Inc. bathroom floor collapse, rotted back door with gaps in frame and an oven that doesn’t work.... Read more
Tenant
19th Dec 2018 (6 years ago)
B Allen-McClure
Paul and Mark were very good at keeping us up to date at every stage of the process. We wouldn't hesitate to use them again.... Read more
11th Dec 2018 (6 years ago)
P Bhatt
Bunch of con artist, had water leak issue with flat above which was managed by this agency and didnt want know or offered any help. On the other hand this agency is very good at cheating people and charge extra money by telling lot of lies. WOULD NOT RECOMMEND TO ANYONE!!... Read more
Tenant
7th Dec 2018 (6 years ago)
J Sotnick
Great service from Mark and his team ....very comminicative at all stages....Thanks guys... Read more
12th Sep 2018 (6 years ago)
E Pasqo
My house mates and I stayed with Tully & Co during our masters studies year and they have been very good to us. They are very understanding and accommodating especially for students. Even if you can't pay the rent on time due to student loan arriving late they will wait till you receive your money without incurring any late charges providing you tell them in advance. I was even allowed to stay past my contract without any extra charges due me not having any place to live. My dealings were mostly with the ladies especially Erica and she has been fantastic to me. I am looking to rent professional accommodation from them once I start full time employment in Portsmouth. Overall very good to student and I will recommend to anyone.... Read more
Tenant
11th Sep 2018 (6 years ago)
Roe
Absolutley awful and would honestly take a less nice property than have to deal with them. Within weeks of moving in the property, winter rolled around and the boiler broke and tullys were "unable" to get anyone to fix it with5 days and so was left with no hot water or heating and was forced to source the fix myself to have hot water in the days I was left waiting. They managed to loose a key to the property and so ho knows as to where that is and tried to convince the landlord they were never given it. Upon moving out the house was cleaned top to toe and they are contining to try and hold back £235 of the deposit for cleaning. The fact is they had to be chased to even return the deposit and also the house is now now up for sale so they are no longer renting it and attemtping to make me pay for maintainence and upkeep of the property to sell it.... Read more
Tenant
16th Aug 2018 (6 years ago)
L Linington
Mark Lowe has provided an exceptional service and has gone the extra mile to ensure that the whole process of moving has gone smoothly. I would highly recommend Tully’s and Mark in particular who clearly value their clients and provide a first class service. Thank you Mark.... Read more
3rd Aug 2018 (6 years ago)
R Heath
Simply the best! Mark Lowe has been fantastic throughout - keeping us fully informed at all times. Nothing has been too much trouble for him and he has helped a difficult sale come to fruition. I would have no hesitation in recommending him and Tullys to any one who is looking for a really good Agent in the Portsmouth area.... Read more
Seller
2nd Aug 2018 (6 years ago)
S Carey

Paul and Mark were absolutely outstanding throughout our lengthy journey of purchasing our new family home. The delays were never the fault of Tulllys who were always efficient and communicated well at every stage.
Originally, we were selling our property with a different agent but became aware of Tullys as we were looking at purchasing a property they were selling. Paul's honest and pragmatic approach to selling properties caused us to cancel our contract with the previous agent and sell through Tullys - a decision we never regretted.
Paul and Mark make sure that the person looking to purchase your property is actually in a position to do so and their negotiating skills are second to none.
Unlike other agents who are often 'unavailable' or 'on another line' for hours on end, it is very easy to communicate with them both and if they are genuinely out or busy, they will be back in touch very quickly.
All in all, a fantastic company that we would absolutely recommend. Don't be sucked in by the marketing gimics of the bigger companies. If you want a quality Estate Agents who know what they're doing and will be honest, go with Tullys.... Read more
Seller
2nd Jul 2018 (6 years ago)
O Merkin
Mark and Paul were very helpful and kind throughout our purchase. We can highly recommend them for their professionalism and in-depth knowledge.... Read more
Buyer
11th Jun 2018 (6 years ago)
J Owen
Managinged the rental of my property for over 10 years providing an excellent and personal service. This was also th case when selling with a flawless and worry free transfer.... Read more
Seller
29th May 2018 (6 years ago)
J M.Jacobs
Great experience with Tully's and Co, especially Erica!!! She's so friendly and patient and always has our best interest's at heart. She's also always up for a laugh which is great.
Thank you Erica!!!... Read more
25th May 2018 (6 years ago)
L Purdy
Great small Estate Agent, turned up when they said they would, were very flexible with us when we needed them to keep the keys etc. We stumbled a bit with solicitors communicating and the managing agents at times during the sale but as soon as Mark knew about it, the issues were resolved. Very helpful.... Read more
Seller
10th May 2018 (6 years ago)
H White
I have recently started rented through Tully & Co. Erica has been amazing, she has sorted any queries without any hesitatation. The communication is excellent with a warm and friendly approach. She has eased my anxiety there for making my experience of renting better. Thank you Erica and Tully & co... Read more
Tenant
25th Apr 2018 (6 years ago)
K Hodell
Mark and Paul are the dream team! 10 weeks from start to completion of sale. Updated on every development immediately - every call good news. Can highly recommend them! Thanks Tullys... Read more
Seller
21st Apr 2018 (6 years ago)
C shaw-fletcher
The team at Tulleys were extremely helpful and made the move into the new flat very easy. Mark and Amy were extremely supportive and made it all very easy
Thank you very much... Read more
4th Apr 2018 (6 years ago)
I Gilbert
Very happy with the services at Tully and co.Staff went above and beyond by staying an extra hour and a half after closing to ensure we had everything sorted for our group house share,so we felt reassured.Not quite a 5 star rating as we were not told about an extra £50 cost on top of the admin fee and 1 months deposit,also one member of staff was not as helpful and made us question the reputation of the company; however it was definitely just a particular member of staff as the overall level and standards were high. Erica in particular was very helpful and made us feel at ease by explaining everything in a way we understood and made sure we knew what we were signing for on the contract.It is great to find a company that care and are not just interested in taking our money,especially being a group of students. So overall,very satisfied and would highly recommend!... Read more
Tenant
1st Feb 2018 (7 years ago)
R Savage
Mark and the team have proven to be very helpful, and i definitely would not hesitate to recommend them.... Read more
28th Nov 2017 (7 years ago)
A Heerden
I have just completed the purchase of a property through Tully and Co. Mark Lowe was the sales agent dealing with the transaction. I am very satisfied with the level of service I received from Mark, he was efficient without being pushy, any queries I raised were dealt with in a prompt professional manner resulting in a stress free transaction, I would be happy to use the services of Tully and co. again.... Read more
Buyer
9th Nov 2017 (7 years ago)
K Hammerton
I deal mainly with Erica at Tully & Co and have always found her to be approachable and friendly and always willing to help.... Read more
31st Oct 2017 (7 years ago)
N Kerekes
Proffesional, quick, efficient, nice staff who is always ready to help (even out of office hours).... Read more
27th Oct 2017 (7 years ago)
J Oliver
Great Service on more than one occasion. Mark and Paul have been a real help. Thanks... Read more
19th Oct 2017 (7 years ago)
N Smith
Tully & Co successfully found us 4 good quality student tenants to rent our house in 2016-17.
In 2017 we sold a house using Tully & Co as the agents. They found a buyer very quickly from their records of interested parties, and were very attentive and pro-actively managed the sale by keeping everyone, buyers, sellers and solicitors fully aware of the process as the sale went through. Well done, good job, thank you very much.... Read more
Seller
19th Oct 2017 (7 years ago)
A Overton

I rented a property from Tullys in late 2013 and resided there for 4 years until I purchased a property a few months ago. I must be honest from the outset that it has been kindly requested of me that I write them a review as mine is a very positive experience. Tullys were by far the cheapest of the rental properties available at the time of looking and this should perhaps bear a reflection of the type of properties that they let. They were professional and efficient throughout my time living in Beach Road. As mine was an owner-managed property my main dealings with Tullys were at the beginning and end of my tenancy. All issues that I had, which were few, were responded to incredibly swiftly by the owner. Should Tullys have not been such an efficient and accommodating company, the owner of the property in which I tenanted would be no means have continued instructing them for his properties (of which he has several in the Southsea area for a number of years). They were very considerate on notifying me of any visitations, particularly towards the end of my tenancy when prospective people were viewing the property. They were also brilliant at returning rent already paid when they found new tenants to move in sooner than expected to. On leaving the property, Tullys returned my deposit in full and actually pursued the owner for a speedier payment. I have rented for over 15 years in various locations so am acutely aware of what a bad renting experience is. I understand that while others may have had a bad experience, mine was very very good.... Read more
15th Oct 2017 (7 years ago)
T Storey
Mark Lowe at Tully's is an excellent estate agent to work with! He has just handled the purchase of an investment property for me. Nothing has been too much effort - he gets back to you in a timely fashion, is reliable, experienced and helps - nothing is too much. Thank you Mark!... Read more
Buyer
11th Oct 2017 (7 years ago)
L Woodland

Utter blood-sucking, evil, greedy family-run company with no regard for the well-being of their tenants. My flat should have been condemned with the worst damp/mould and structural problems I've ever seen. They cover it up between tenants with a new coat of paint, knowing that nobody is going to stay there long (that means more £££ for them anyway!). They had the audacity to charge me £75 for cleaning because of 'dust' on skirting boards (not visible) yet the skirting boards were literally crumbling away from the walls because they were so wet! They also had the cheek to charge me £60 for carpet cleaning, which was stained and had bald patches when I moved in, and was so old, you couldn't hoover it without pulling it apart like an old wooly jumper. There was no underlay under it either and sharp tacks were exposed, twice tearing my son's feet. The boiler broke down repeatedly and my two year old son and I had no heating or hot water for over 2 weeks because they they had such disrespect and contempt for their tenants that they didn't put an engineer under any urgency whatsoever. The electrics were dangerous and faulty. The 'kitchen' is dangerous and will start a fire one day because it's a gas hob with zero worktop space. Several times I almost caught tea towels and other packaging alight because there's only about 20cm either side of it. They are brilliant salespeople/con artists so save yourself some grief and don't even bother viewing any of their properties. They price their rent low so that they can justify their complete negligence in ensuring a healthy and safe home for their tenants. I'm more than happy to back up everything I have stated if anybody wanted to contact me.... Read more
Tenant
5th Oct 2017 (7 years ago)
J lewis
After leaving flat professional cleaned throughout with receipts from top cleaning company trying to deduct money for cleaning! Taking weeks to sort and excuse after excuse and avoiding calls. Won't be using again for my son. Avoid them at all costs. Very disappointed.... Read more
Tenant
29th Sep 2017 (7 years ago)
SauerJohn308
Excellent service friendly staff go the extra mile to help... Read more
24th Jul 2017 (7 years ago)
M Sutton

THEY ARE FAKING 5* REVIEWS! CHECK THE ACCOUNTS ACTIVITY THAT LEAVE THEM. 100% FAKE AND DISHONEST.
RENTING FROM THEM IS AN HORRENDOUS ORDEAL.
Avoid like the plauge! Students beware. Their service is awful and they do not care about you at all.
Don't you think its a bit weird how the reviews are all either 1* or somehow 5* hmmm Ill let you decide if those are real or not.
EDIT: IN RESPONSE TO TULLY'S REPLY
The reason you cannot find me on your database is because Sutton is not my legal name, I am a current tenant with yourselves but I will not give you my actual name as I know the already disastrous service I receive will become even worse.
Please anyone reading this be warned. Tully's DO NOT CARE ABOUT YOU!!!, they will ignore your emails and calls constantly and never give you a proper reply. They will leave your house/flat with numerous problems that they wont fix / tell you they're sorting for weeks/months on end with no real result. I have viewed around 15 properties that they offer and around 80% have damp/mould issues that they refuse to address. Even when they do fix things, they use a very cheap handy-man-esque 'company' who perform half-arsed work that only needs redoing later on down the line.
If knowing what I do now I would not have rented properties from them.
Please please please beware.... Read more
Tenant
15th Jul 2017 (7 years ago)
D Gao
Never get a phone call back and always be perfunctory
I went to the office several times and tried to rent a property from them, they told me they need to check with the landlord and ring me later, but never get a phone call back.... Read more
Tenant
4th Jul 2017 (7 years ago)
A Andrews
Having been a tenant for a few years now, I must say I am more than happy with Tully and the way they deal with my questions & queries. They are always helpful and friendly. I have never been 'fobbed off' when raising maintenance issues, and all work has been carried out to a high standard! I work for a local building company, and I know what to expect (and before anyone comments about my company working for Tully-we do not)
Tom is great liaising between myself and the landlord, Carey always gives my son the spare key when he forgets his, Claire & Mazin are always a pleasure to talk to. If you have read reviews and are unsure, don't be. I have no issues with Tully and can assure you, I would have not extended my tenancy for another year if I had any issues.... Read more
Tenant
20th Mar 2017 (7 years ago)
G Barrett
I have known Mark and Paul for a while now, and have always been impressed with their local knowledge and negotiation style. Its always nice to be kept up to date with proceedings in a pro-active manner, and therefore I wouldn't hesitate to recommend Tully and Co to buyers and sellers alike.... Read more
16th Mar 2017 (7 years ago)
A Dizayee
I was a landlord with Tully's for the last 3 years, they provided me with great service, and I can't fault them. Now I have decided to sell the flat and they are the selling agent too. Very happy!... Read more
Landlord
14th Mar 2017 (7 years ago)
M Al-Mosawi
I am with Tully and Co for 8 years now. During that time, I moved between four different properties. Tully Team were professional and brilliant ! Not only they eased up the stress of moving by helping with the paper work and swift transition; they even went further to advice me about very reasonable house moving companies. I would for sure recommend it.... Read more
Tenant
9th Mar 2017 (7 years ago)
H Bailey
We were really pleased with the Sales Team, Paul and Mark were very knowledgeable and helpful. When there was a problem in the chain they kept everyone in the loop and managed to find us another buyer in just 3 days and with their hard work and professional manner they liaised with other agents and people in the chain and managed to keep everything going. We would highly recommend them.... Read more
Seller
7th Mar 2017 (7 years ago)
G Harrison
Paul and Mark recently sold a commercial and a buy to let flat for me. The process required good communication, and 100% focus with all parties which the Tully and co team of sales and lettings maintained throughout the sales. A win for the purchaser and seller was produced.
My rental properties have been managed by Tully's and I have always been impressed by the fair management ethics for the tenants and landlord.
Like · Reply · Just now... Read more
Landlord
2nd Mar 2017 (7 years ago)
N Brown
Excellent level of service when handling my sale. Polite well mannered staff and very professional and knowledgeable.... Read more
Seller
2nd Mar 2017 (7 years ago)
D Green
I only have experience as a recent client of the Sales Team… They are deserving of this 5 star review.
From the instruction, through to completion last week, Paul & Mark have been 100% professional. Perhaps it is a prerequisite of the job, but both were always available on the phone & email. I very much appreciated their technical knowledge & the pro-activeness in chasing the various parties/causes of the delays as without their persistence I believe I would still be waiting to exchange contracts.
Thanks so much for the hard work.
Daniel... Read more
Seller
20th Feb 2017 (7 years ago)
D Robins
We found Tullys excellent as both letting agents and when it came to selling our property. We would be happy to recommend them. Nick Robins... Read more
Seller
16th Feb 2017 (7 years ago)
H Ashrab
Didnt think to check the company before seeing the property. After canceling 10 minutes before meant to be seeing me i began to question the company. A couple of irrelevant responses and poor service i decided to read up only to find these terrible reviews and will defiantly not using this company ever will advise all students to steer clear!!... Read more
16th Jan 2017 (8 years ago)
K H

**Please note that it looks like they are self-reviewing themselves to improve their rating!**
If you are a student please, please, please do yourself a favour and avoid this agent! They are honestly the worst company I have ever had to deal with in my life, and even years later I haven't forgotten how bad they were. They were rude, nasty, threatening and just angle any way so they can to keep as much of your deposit as possible. Just for reference, I was a tenant with them for 2 years. After both years they tried to charge extortionate amounts for really petty things (most of which were apparent when we moved in!) like a small scratch on a skirting board, or a small piece of blu-tak on a door etc. and they consider that is worth something like £80 each! But the worst part is how horrible and threatening they get when you try and challenge them on their charges. They become just so malicious and nasty; I can’t believe they get away with it! I could go on and on about how bad they are, but bottom-line is that they are just trying to take advantage of often young and inexperienced students who are already struggling with money. They are an abhorrent business that clearly has no morals. Please just save yourself the horror and find another agent. Also I’m pretty sure they keep reviewing themselves to try and get their rating up, as many of these reviews seem to be written very similarly and on accounts where this is their only review. Pretty pathetic!... Read more
Tenant
30th Sep 2016 (8 years ago)
revol148
I rented a room in a student house through this agency a few years back: usual letting agency story: rude staff and it goes without saying that a large part of my deposit was kept at the end due to blue-tak marks on one of the walls.Try not only to avoid this agency if you can but agencies altogether and rent directly through the landlord.... Read more
Tenant
24th Aug 2016 (8 years ago)
Alex
Cheap for a reason. Rude staff. Never return calls or emails. Never get probelms sorted you'll end up spending days casing them. Try to rip you off when leaving by trying to keep your deposit despite having no invoices for the work that had apparently been carried out. Do your research and challenge them and you'll win as they operate boarding on illegally with the deposit. If the landlord uses this company it's because they are cheap and won't fix any problems. Would never use again avoid at all cost.... Read more
Tenant
21st Jul 2016 (8 years ago)
M Lumsden
No problems at all, very fair & helpful. Repairs handled quickly with minimal fuss... Read more
13th Jul 2016 (8 years ago)
J Wright
Really pleased I deal with this great letting agents. Can't do enough to help if there is a problem. Very friendly staff and nice relaxed yet professional atmosphere in their office.
Highly recommend.... Read more
Landlord
8th Jul 2016 (8 years ago)
C Shead
Tully & Co let out our property and managed it for several years. They have given excellent service - any issues were dealt with efficiently and professionally. Good communication, the rent was always paid to us on time and a new tenant found very quickly at the end of each tenancy.
We have recently sold the property and Tully & Co were our selling agents. They negotiated well on our behalf with several prospective purchasers and obtained the best price for us. They endeavoured to find an investment buyer who would keep our tenant on in the house but, unfortunately, this wasn't possible and they acted very professionally in giving us advice and giving the requisite notice to our tenant. They carried out several tricky negotiations with the purchaser during the process and we were kept informed of progress throughout.
We would definitely recommend Tully & Co as both letting and selling agents.... Read more
Seller
20th Oct 2015 (9 years ago)
N Vaughan
Very good customer service - everyone in the office is friendly and gives honest advice that applies specifically to each client, and over the telephone they are always prompt and helpful. Highly recommended agency if you're looking to rent in Portsmouth.... Read more
Tenant
20th Sep 2015 (9 years ago)
J Elkington
Fantastic customer service. Quick reactions to problems. Fair, reliable and very affordable. Highly reccomended in all areas.... Read more
7th Sep 2015 (9 years ago)
A Wasey
Customer service very poor, took a long time to assist with problems to the house e.g broken boiler and stripped our deposit for ridiculous reasons. Would strongly advise avoiding Tully and Co. when searching for rented property.... Read more
Tenant
17th Aug 2015 (9 years ago)
K Gliszczynski
(Translated by Google) pooooooooor SERVICE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
(Original)
pooooooooor SERVICE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!... Read more
8th Jul 2015 (9 years ago)
M Hamdi
As a first time landlord Tully showed great support providing much needed advice. Tully managed to rent the property in 2 weeks. The tenants background were professionally checked and an inventory was produced. Tully also completed required tests, secured 1st month rent and taken care of the deposit.
Above all, Tully provided friendly and reliable services.... Read more
Landlord
2nd Feb 2015 (10 years ago)
D Salman
I was a tenent with the agant more than ten years. I found them doing their job excellently and good manner. I recommened other people to have properties with the Tully & Co.
Dawoud Salman... Read more
Tenant
31st Jan 2015 (10 years ago)
Louis
Very bad customer service. Bad on the phone, even worse in the office.... Read more
14th Feb 2011 (13 years ago)