Honestly these are loveliest, cheery, enthusiastic team of girls and agents I dealt with when buying my first property which was an overwhelming and scary experience, in the whole of Southsea. They offered evening viewings (after 6pm which no one else did!) and suggested properties for me that were coming up and weren’t even online yet! Sarah the Branch Manager moved hell and earth to get me into my property by Christmas and nothing was too much trouble for them. 5/5 stars - 100% would recommend!!!!
Letting my home to Fox and Sons started really well with the letting team but after Matt left the service was poor. Communication was poor and I can say that letting with Fox and Sons was my first and last experience of letting my home.
Well they are by far- & I have bought and sold a few properties in my time- the most polite/ respectful and efficient Estate Agents I have dealt with- I was particularly impressed with Anita Cannon- lovely v efficient lady.
Do not rent. Through this company if you are a student they will take as much advantage out of as possible we’ve had many problems since moving in September and Pete himself has said ‘aslong as we get your money we are happy’. We have rats damp in the walls lights not working when we move in. Mice living in the walls Heating still not working. They are doing nothing about it. I really recommend you do not rent through this company. Or you will end up with breathing problems like me. I don’t have time to deal with this as I’m a full time student .
The agency is pricey in terms of fees etc but they make up for that by being an excellent agent! The very professional and friendly staff helped me find my student housing with ease.
AVOID Beals at ALL costs!! Never dealt with such an awful letting company.
Southsea letting branch
Rented a property from them for almost 2 years, paid in full via standing order never paid late or missed a payment. How they repayed me was sending me an eviction notice to vacate! Because they couldn't be bothered to sort out all the problems with the property so wanted to just get me out so wouldn't have to take the phone calls about the leaks/rats/mould/damp. They lied and told me or we think the landlord wants to sell... And then I see the property advertised for rent... LIARS.
Any maintenance issues will never get sorted out. The property was rat infested, had major leaks where I had to move out for a week! Had disgustingly stained and dirty fesses mattresses upon arrival, toilet didn't flush, TV ariel didn't work, shed lock was faulty even after reporting this it never got sorted and as a result I had my £1200 bike stolen. Got attacked by rats entering and exiting the property. There was a huge damp/mould problem. Nothing ever got sorted and even when you phone they just lie and say "oh he's just popped out the office..." That's funny because I'm standing outside the office and can see him sat at his desk twiddling his thumbs...
I left as per their notice as didn't have much choice, I left the property in a far better condition that what I was given it in, and they still took my deposit! When I asked why they said I owed rent!! Which was a total lie and they knew it. I had a standing order set up that paid them every month 5 days before it was due and I could even see on my bank statement that every month had been paid..
Will be taking them to a small claims court.
Not only this but I had someone from Beals try to break into my flat and gain entry to show new tenants around whilst I was unwell and in bed . Maxine Faulkner (I could hear her voice) tried to get in but my door was locked on the latch so she couldn't gain access. I heard her say "We did ask the tenant to have access to the property today but she said no but if we're quick and wipe our feet on the Matt she won't even know we have been in" absolutely TERRIBLE! that was supposed to be my home! A safe place where I could stay! Thank goodness I'm rid of them now but what an awful company. Their fees are extortionate and charge for everything and anything! I simply cannot believe they haven't been on watchdog yet! AVOID!! AVOID AVOID!
All smiles and pleasantries as soon as you sign that contract and hand over the money say goodbye to any form of communication and look forward to them evicting you at any given moment, giving you 4 weeks to move out. My eviction date was actually set on Boxing Day! They couldn't care less if you've always paid on time they will make you homeless at a moments notice.
Claire Woolley is the rudest person I have ever dealt with. She is the "inventory clerk" she tried charging me £418 for a "cleaning fee"'for cleaning all the places that were filthy before I even moved in! Even though this was reported it never got cleaned and then she called me a liar and said that I had made the property dirty when in fact I had been on my hands and knees scrubbing away the night before handing the keys back because I didn't want to get stung by any fees! It was handed back in a far better condition I had been given it in. She also tried telling me I had set fire to the carpet in the living room!! When it was reported months ago about all the mould and damp in the property that had just perished the carpet below the window! Even after all this you still want to go with Beals atleast avoid CLAIRE WOOLLEY!! You'll only be doing yourselves a favour.
All the staff at Lawson Rose did a great job in selling our house. They went above and beyond to make sure that the sale went through. We wouldn't hesitate to recommend them. Thank you :)
Firstly I must say that this is the best estate agency I have ever dealt with. I noticed the company whilst driving past and the branding and office layout caught my eye. I expected it to be a chain from London but was surprised to find out that it is run by a couple of local guys who know the area inside and out. They were very friendly and honest which was also unexpected from the usual agent that I have dealt with before. They came to value my house very quickly and gave a honest figure in what I would receive. In the past I have had places give me high figures to win my custom and then not been able to get the figure they promised. Like wise they didn't give a low value to shift it quick either. The quality of photos taken are second to none. I've never had such good photos taken of my house from other agents and they really knew how to show off my house in the best light. They give you an amazing % fee also which is inline with the cheap and cheerful agents that don't actively try to sell your house and it is all on rightmove. So I would highly recommend this place for anyone who wants to sell there house for the correct price, have amazing photos taken of their house, get a brilliant price and have two guys who you know you can trust. Definitely give Lawson Rose a call!!!
Our house in Southsea was placed on the market in September after an unsuccessfully negotiated sale completion with another agent. We chose Pearsons of Southsea,after cold calling into other agents, because Steve the selling agent seemed to have a confident manner and good sales techniques and the office was fully manned with Anita who is permanently in the office and a sales team available on Saturdays.
Within 2 and a half weeks after receipt of an excellant brochure with superb photographs and description on Rightmove, a purchaser was successfully found, a price agreed and the property was taken off the market although there was a further 5 bookings arranged for the following day.
The price of the property was renegotiated skilfully by Steve and Anita kept me up to date at every stage of the sale. The Management of the team was impressive.
We shall be using this agency again in the future and send them many thanks.
I was renting an apartment through this company, great service at first, then at the end of my tenancy the company tried to claim my full deposit of £1500 plus extra £200 for damages which were not even there. I ended up taking it through court of the tenancy deposit scheme (TDS) and I ended up getting £700 back instead of paying an extra £200 plus losing my deposit of £1500.
A complete scam! Don't trust this company. Much better agencies around Portsmouth!
A huge THANKYOU for the courteous and professional service we received in the purchase of our property. We were extremely impressed with every level of the process, from the initial viewings to the final outcome.
Our first viewings were carried out with Jack, a young man who was a credit to your company. He was polite, knowledgeable and very professional in his dealings with us. He was also instrumental in our finding the house we finally bought by informing us of it on wet Wednesday evening when we thought we would never find anything!!
We were also extremely grateful for the support and guidance given by Rob Lovell who helped us through a protracted process with sage and measured advice.
Finally we must mention Nikki Keenan whose help, advice and efficient service was superb. Her sympathetic manner and willingness to answer our many questions was much appreciated.
All in all an excellent experience which, given the bad press your profession sometimes receives, makes your company standout in the crowd!