Excellent service, very efficient. Dealt with any issues/questions promptly. Very good advice at all stages of the selling process. Highly recommended.
Firstly I must say that this is the best estate agency I have ever dealt with. I noticed the company whilst driving past and the branding and office layout caught my eye. I expected it to be a chain from London but was surprised to find out that it is run by a couple of local guys who know the area inside and out. They were very friendly and honest which was also unexpected from the usual agent that I have dealt with before. They came to value my house very quickly and gave a honest figure in what I would receive. In the past I have had places give me high figures to win my custom and then not been able to get the figure they promised. Like wise they didn't give a low value to shift it quick either. The quality of photos taken are second to none. I've never had such good photos taken of my house from other agents and they really knew how to show off my house in the best light. They give you an amazing % fee also which is inline with the cheap and cheerful agents that don't actively try to sell your house and it is all on rightmove. So I would highly recommend this place for anyone who wants to sell there house for the correct price, have amazing photos taken of their house, get a brilliant price and have two guys who you know you can trust. Definitely give Lawson Rose a call!!!
I couldn’t rate Fry & Kent more highly. This is my 4th house purchase and my most pleasant experience of dealing with Estate Agents. If it wasn’t for Michelle Atrill I do not think my purchase would have completed. In addition Helen Pemberton gave me the best piece of advice “you will always have students in Portsmouth, however, in Old Portsmouth you will have a different calibre of student” a statement which made my decision for me. I also had the pleasure of dealing with Albert Zarb-Cousin. All the staff at Fry and Kent were extremely helpful however, I specifically dealt with Michelle who was informative, knowledgeable, gave me great advice and chased the chain continuously, which was not her responsibility, I cannot thank her and the team enough. Definitely would recommend, if we ever sell, Fry and Kent would be my first port of call. Thank you all.
Brilliant service from their sales team. Extremely helpful and active throughout the process.
Pearsons were extremely responsive and kept us up to date throughout all stages of our sale. All the team members were very friendly and there was always someone who had time to talk to us. I would thoroughly recommend Chris and the team to anyone.
We cannot thank Chris and the team at Pearsons Southsea enough for the fantastic job they have done for us, in keeping a very complicated and extremely drawn out transaction together. They have really gone the extra mile to make our property purchase happen. I cannot recommend them highly enough! Thanks guys!!!
Our house in Southsea was placed on the market in September after an unsuccessfully negotiated sale completion with another agent. We chose Pearsons of Southsea,after cold calling into other agents, because Steve the selling agent seemed to have a confident manner and good sales techniques and the office was fully manned with Anita who is permanently in the office and a sales team available on Saturdays.
Within 2 and a half weeks after receipt of an excellant brochure with superb photographs and description on Rightmove, a purchaser was successfully found, a price agreed and the property was taken off the market although there was a further 5 bookings arranged for the following day.
The price of the property was renegotiated skilfully by Steve and Anita kept me up to date at every stage of the sale. The Management of the team was impressive.
We shall be using this agency again in the future and send them many thanks.
I was renting an apartment through this company, great service at first, then at the end of my tenancy the company tried to claim my full deposit of £1500 plus extra £200 for damages which were not even there. I ended up taking it through court of the tenancy deposit scheme (TDS) and I ended up getting £700 back instead of paying an extra £200 plus losing my deposit of £1500.
A complete scam! Don't trust this company. Much better agencies around Portsmouth!
A huge THANKYOU for the courteous and professional service we received in the purchase of our property. We were extremely impressed with every level of the process, from the initial viewings to the final outcome.
Our first viewings were carried out with Jack, a young man who was a credit to your company. He was polite, knowledgeable and very professional in his dealings with us. He was also instrumental in our finding the house we finally bought by informing us of it on wet Wednesday evening when we thought we would never find anything!!
We were also extremely grateful for the support and guidance given by Rob Lovell who helped us through a protracted process with sage and measured advice.
Finally we must mention Nikki Keenan whose help, advice and efficient service was superb. Her sympathetic manner and willingness to answer our many questions was much appreciated.
All in all an excellent experience which, given the bad press your profession sometimes receives, makes your company standout in the crowd!
I have had to do a lot of house hunting in the past 20 years and I can honestly say that the service I received from Lucy at Reed Rains during my most recent search was really amazing and one of the best I have had. Lucy is a highly professional, honest, super helpful and friendly agent. Great overall experience. Would highly recommend.
Difficult to review as they didn't turn up for viewings. Made excuses about 'leaving messages' but they never did. Total waste of time - avoid if you're considering letting a property as people will be interested but not be able to see your house - they are totally disinterested.