S garcia
We have been renting our flat with them for the past four years, and we truly appreciate your professionalism and dedication. I want to say a big thank you for fixing everything so quickly today !
A special thanks to Masroor for taking action early this morning right after I emailed about the issues in the flat, and to Uchi for ensuring the repairs were done so efficiently.
Most importantly, I’m really grateful that the hot water is working again—it makes a huge difference!
Thanks again to both of you for your help and great service... Read more
Landlord
29th Jan 2025 (21 days ago)
A Matta
Very prompt service, going the extra mile throughout the process!
Guv was super helpful... Read more
11th Jan 2025 (6 weeks ago)
J Smart
Guv and the Waterfronts gang are always friendly, helpful and highly effective. I feel very grateful to have them 'on my team' as a property owner. Highly recommended.... Read more
Landlord
6th Nov 2024 (15 weeks ago)
E Lee
Thank you Guv and Restie for assisting me to let out my apartment with very quick and responsive arrangement. Waterfronts team is helpful with strong experience and professional that I have no hesitation to recommend their services.... Read more
Landlord
2nd Oct 2024 (20 weeks ago)
D Fletcher
I just rented a place through Waterfronts, and they were great! They responded really quickly anytime I reached out, and even when a few things went wrong, they handled it right away. The letting agent really knew their stuff about both the property and the area, which was super helpful. They were always around when I had more questions, making the whole process so much easier. I’d totally recommend Waterfronts – they made everything hassle-free!... Read more
Tenant
1st Oct 2024 (20 weeks ago)
K Leong
Masroor has been kind and professional relating to checks and repairs during the tenancies these few years - an asset to Waterfronts.... Read more
Landlord
2nd Sep 2024 (24 weeks ago)
M Garcia
I have been renting a property with waterfronts agency for nearly four years and I can't be more happy. They are really professional and they take quick actions with any property issues. Masroor always have been kind and polite... Read more
Tenant
16th May 2024 (9 mo. ago)
V Shinde
Guv kang was very cooperative since past 3 years. Was able to persuade balanced approach for us as tenants from landlord.... Read more
Tenant
9th Apr 2024 (10 mo. ago)
T Katsitadze
I have been renting with waterfronts since 2015 as a rental. Great service, Guv does everything to ensure things are taken care. Would 100% recommend!... Read more
Tenant
4th Apr 2024 (10 mo. ago)
A Fomete
Great agents, always helpful ad proactive. Couldn't recommend more highly... Read more
7th Mar 2024 (11 mo. ago)
M Sheridan
After a few weeks of no response from our other agents, we engaged Waterfronts. We dealt exclusively with the senior people there, they knew the building we lived in so were able to market it fully. We received a handful of offers in a few days and closed on one of them. Waterfronts then advised on what needed to be done to prepare for the tenant and then facilitated the move. As a first time landlord this was exactly the service I needed.... Read more
Landlord
21st Jan 2024 (1 year ago)
S John
Good experience , quickly they responded once I reported an electrical issue... Read more
25th Dec 2023 (1 year ago)
S Chatterjee
Great service, Guv does everything to ensure things are taken care of - from check-in to check-out. Would 100% recommend!... Read more
8th Dec 2023 (1 year ago)
E Sharxhi
Guv and his team are absolutely amazing. Clear communication, fast, reliable, professional. Usually, moving houses is stressful, but Waterfronts helped me source a new flat in no time, and I can honestly say it was such a stress-free experience. Great service, great value.
Thank you Guv for all your help and hard work. You and your team are great.... Read more
7th Dec 2023 (1 year ago)
D
I have been renting with Waterfronts since 2019. As a tenant i find the service provided and assistance from the staff is optimal. I truly appreciate Mr. Clyde Melgar, the property manager communication and availability to discuss matters. The willingness to help their clients is excellent.
I would also like to give thanks to Mr. Masroor Akthar for carrying out the property inspection process in upmost optimal level. Not only Mr. Akthar along with Mr. Melgar were updating me with everything, Mr. Akthar’s inspection was done in a quick yet efficient manner keeping me informed with everything that is been carried.
Although i am a current tenant which my experience been great with waterfronts, i do see myself entrusting my property with them in the future as they provide the best service for their owning clients as exemplified my Mr. Akthar.... Read more
Tenant
1st Dec 2023 (1 year ago)
T Vasilev
Very professional ,quick and easy service .... Read more
28th Nov 2023 (1 year ago)
E Mia
Thanks to Clyde and Sarah for being so prompt and helpful in assisting us with various engineering work bookings for our flat. Also thanks to Masroor Akhtar, very professional and friendly inspector, passionate about his role and customer service. Amazing estate agents, professional and reliable, my partner and I are renting with them for over 3 years.... Read more
Tenant
25th Nov 2023 (1 year ago)
F Ranaudo
Extremely professional... Read more
4th Nov 2023 (1 year ago)
H AL-Kanderi
Good service.... Read more
11th Oct 2023 (1 year ago)
M Alblowi
It was a fantastic experience working with both Guv and Clyde. Very efficient and helpful and answer the questions fast and efficiently.... Read more
11th Oct 2023 (1 year ago)
A Sumait
Good service , as a landlord we had a please experience in managing our property , transfer on time to rental , managing flat expences to our flat... Read more
Landlord
10th Oct 2023 (1 year ago)
M Gao
My agent was Masroor Akhtar in the past 2 years. He is professional, friendly and kind-hearted. He is always there to find when I meet any problems about the house by replying the emails and whatsapp in time. Waterfronts is good to have him, and hope Waterfronts goes better:)... Read more
Tenant
2nd Oct 2023 (1 year ago)
???
It was a great experience working with Guv and Clyde. Super efficient and always there to answer any questions. Very Supportive. Highly recommended... Read more
27th Sep 2023 (1 year ago)
S Cheng
Have been well supported by Guv Kang all the time. He does his work professionally. Great... Read more
27th Sep 2023 (1 year ago)
B ?mirgi
Amazing staff, they were very efficient and accommodated our needs perfectly!... Read more
23rd Sep 2023 (1 year ago)
F Move
It was an absolute pleasure working with Guv! Always there to answer any questions and the process was extremely smooth! Highly recommended... Read more
18th Sep 2023 (1 year ago)
A Huang
Very nice experience with Guv and Clyde. Always respond fast and helped me with a great appartement.... Read more
18th Sep 2023 (1 year ago)
M EZZ
The most professional and supper efficient service. Excellent and honest communication and evaluation at every stage. Thank you so much Waterfront and Guv.... Read more
17th Sep 2023 (1 year ago)
J Alcantara
Very clear and transparent, would use Waterfronts again!... Read more
30th Aug 2023 (1 year ago)
Y Baskakova
Thanks to Waterfronts team and especially to Masroor Akhtar. He was really supportive thought the process of renting a long term flat and helped (and honestly still helping) with all the questions we have. Thank you!... Read more
Tenant
30th Jul 2023 (1 year ago)
S Mekha
Very friendly estate agents, much nicer than most in London. They’ve got a good maintenance team.
There are a few issues with communication and late replies, but overall, would rent with them again.... Read more
Tenant
27th Nov 2022 (2 years ago)
H Peter
Fantastic service for Lettings and management of my apartment in Westminster, total attention to detail all the way through by the team!! Mr Forman... Read more
Landlord
7th Nov 2022 (2 years ago)
A Bren
Great services, super helpful and professional especially Guv!... Read more
2nd Sep 2022 (2 years ago)
Adrian
Not serious agents... Read more
22nd Jul 2022 (2 years ago)
G Zhang
Waterfronts is a very reliable Estate Agents. No matter in the lights of arrangement viewing, communication with agents, and even the help they offered us.
And I would like to express my great thanks to Mas. Mas is the most outstanding and kind staff of the property management company we have ever met, not only in the UK, but also in other countries we have lived in.
Mas always provide kindly and really helpful service to us, and he was so patient every time when we need him.
Overall, Mas is a really good staff of Waterfronts, and he is our friend too.
Thanks a lot for the kindly help and wonderful service Mas has provided for us in the past two years. If we still live in London in the future, we will choose Mas and Waterfronts to rent our new home without hesitation.... Read more
30th Jun 2022 (2 years ago)
R SHARMA
Managing my property. Quick service, very helpful.... Read more
24th May 2022 (2 years ago)
G manansala
I can't say anything but.. all positive for me... Read more
5th Feb 2022 (3 years ago)
R RAMOS
Been looking for a cozy place and accomodating staff. Glad I was able to be here. Can't say anything about the service. Thank you so much guys, I'll be sure to be back here again. Thank you GUV.... Read more
5th Feb 2022 (3 years ago)
C Monteras
I love how they entertain us. It is such a wonderful experience after all. The service helped me for what I'm looking for. Thank you so much... Read more
5th Feb 2022 (3 years ago)
M jay
I spent my vacation in London with my family. WaterFronts Estate Agents were able to assist me with my long-term rentals. Everything they've shown me so far has been incredible. They are incredibly professional and give their customers their all. I'm still in London, and the location they selected is a fantastic choice.... Read more
Tenant
30th Jan 2022 (3 years ago)
P Baker
They are very professional, and the quality of service they give does not diminish and time goes by. Friendly staff and responsive, Overall it's great!... Read more
30th Jan 2022 (3 years ago)
R Enad
Great experience with ‘em!... Read more
30th Jan 2022 (3 years ago)
A R.
Waterfronts team was good during our tenancy and prompt with issues while we stayed.
But after our tenancy the service was terrible. They brought up several unnecessary issues, tried to over charge us for many items and took over A MONTH to return our deposit!!! Completely side with the landlord and do not help tenants much when it comes to that. Unbelievable.... Read more
Tenant
10th Nov 2021 (3 years ago)
M Take
Terrible terrible services. Made 10+ calls in two weeks, always told me will call back which they never did.
Emailed multiple times politely as well, no responses at all.
Would not recommend anyone looking for rent to come here.... Read more
13th Aug 2021 (3 years ago)
H Santokh
Guv at Waterfronts, from beginning to end of our tenancy was excellent. No issues and very responsive. Would recommend letting with them.... Read more
Tenant
31st May 2021 (3 years ago)
S King
Waterfronts have been great at helping me source a great apartment. They are very helpful, supportive and work hard to help the tenant. Great service and experience to date.... Read more
Tenant
9th May 2021 (3 years ago)
L Birbeck
Friendly & tenant focused. Guv and Karen very communicative and sorted our tenancy with no hassle... Read more
Tenant
5th Mar 2021 (3 years ago)
A ?.
Very helpful during the viewing process as we requested to visit the flat more than once. Guv was available for any questions we had.... Read more
4th Mar 2021 (3 years ago)
L Soerensen
We highly recommend Waterfronts lettings, they have been amazing helping us with both and offer and setting up the perfect contact for us; Guv is an really lovely and professionel person!... Read more
Tenant
13th Feb 2021 (4 years ago)
N Nunna
I am completely happy with the service of Waterfronts. Very Thankful to Guv & Karen for supporting whenever needed to fix any minor issues with the flat. I have been with waterfronts since 2018 and I had no complaints at all.... Read more
Tenant
6th Jan 2021 (4 years ago)
M Zavileyskiy
two years ago we were lucky enough to ask Waterfronts about a renting opportunity. We had just several days to find something in London, luckily Guv and Karen did much better job than some much larger agencies in the district. They were patient, reliable and responsive, all our expectations were properly managed. Also Waterfronts team was flexible enough for some custom terms which were important for us in the beginning. Since the deal, we've been completely satisfied with the communications and their approach for resolving problems.... Read more
Tenant
4th Jan 2021 (4 years ago)
T GeroS
Everything sorted out, many thanks... Read more
8th Dec 2020 (4 years ago)
D Byrne
Guv and his team at Waterfronts have looked after my properties in the Royal Docks Area since 2017. I have found them to be professional, responsive and proactive agents. They have sourced good tenants for my properties, have offered a high quality service and have, overall been great value for money. As an experienced landlord, I can highly recommend them.... Read more
Landlord
20th Nov 2020 (4 years ago)
Z Samal
Waterfront Estate agent are a fantastic organisation with regards to pricing, reliability and getting things done. They also care about me as a tenant and made sure we are secure and don't have issues. GUV and Karen have been absolutely amazing through these challenging times and they have both been very quick and responsive to any issues.
Would definitely recommend this company as I have been in Newgate croydon without any major issues for over 2 years.... Read more
Tenant
16th Nov 2020 (4 years ago)
N S
Waterfronts Estate Agents, especially Guv and Karen, provided us with outstanding service from beginning to end, during the last three and half years renting an apartment through them at the Glasshouse Gardens development in Stratford.
We feel very fortunate to have found this agency by chance on Rightmove whilst looking for an apartment to rent, as they made our time there very simple and enjoyable, by doing everything they said you wound do, communicating well and acting with honesty and integrity. Staff were always available either via phone or email.
Now as we leave the apartment and getting our entire deposit returned to us within a matter of days, I will definitely be recommending Waterfronts estate agents to anyone I know with property needs.... Read more
Tenant
14th Nov 2020 (4 years ago)
A Cielecka
Called 4 times to arrange a viewing for a flat that I found on their website and really liked! I was told every time that someone will call me back. No one ever bothered to call me back. Not really reliable. Would be scared to rent a flat from such agency.... Read more
Tenant
14th Sep 2020 (4 years ago)
patiiitap
Horrible service, be mindful with the contract detail.... Read more
14th Jul 2020 (4 years ago)
ABVILLE
Great company, karen is great & was very helpful with my move in & our from flotilla house. Highly recommend.... Read more
12th Sep 2019 (5 years ago)
M Serelis
Viewed a property that I really liked. The lettings agent went on holiday the very next day. Never sent me paperwork. I called the main number 8-10x per day for 5 days. Left my name and details every time. No call back. No e-mail response. Someone on Friday finally spoke to me and told me that the property was now gone...
Terrible customer experience.... Read more
6th Sep 2019 (5 years ago)
F
Thank you Waterfronts for helping me find an apartment to rent. They finalised all documents and were able to find me an amazing place to rent all in one day!!! Very professional and quick! 20/10 would recommend... Read more
Tenant
15th Aug 2018 (6 years ago)
T Fenton
I'd be very happy to recommend Waterfronts. I've used them to rent and subsequently sell my flat in Canning Town. Guv Kang is a cool and collected operator, who avoids that classic Estate Agent tendency to overpromise or not completely follow through on what has been agreed. If you're based in the docklands and wanting to go down the traditional Estate Agency route, then you probably need look no further than these guys.... Read more
Seller
28th Jan 2016 (9 years ago)